TIPTEL tiptel.com 410, tiptel.com 411, tiptel.com 811, tiptel.com 810, 410 Installation Manual
...
Installation Manual (UK)
ISDN Telephone Systems
tiptel.com 410 tiptel.com 810
tiptel.com 411 tiptel.com 811
Only for authorised specialist installers
tiptel
Table of contents
3
Table of contents
Table of contents..............................................................................................3
Introduction.......................................................................................................7
Notes .................................................................................................................8
Product package ...........................................................................................9
Directions for the operation of the telephone system .................................10
Environmental compatibility..........................................................................11
Functioning in the event of power failure .....................................................11
Main features .................................................................................................11
Interfaces........................................................................................................12
ISDN-ports (S0)..........................................................................................13
Analogue ports (a/b)..................................................................................13
Analogue FXO ports ..................................................................................13
Network connection...................................................................................13
Terminals........................................................................................................14
Analogue telephones.................................................................................14
ISDN- and TIPTEL-system telephones .....................................................14
Quick start.........................................................................................................15
First start-up .....................................................................................................16
Installing the System .....................................................................................17
Tools required ............................................................................................17
Assembly order ..........................................................................................17
Connecting the telephone system ............................................................17
Setting up the computer ..................................................................................23
Network configuration ...................................................................................23
Essential web browser settings (all operating systems) .........................23
Network connection in Windows 98 / 98 SE / ME ...................................25
Network configuration in Windows 2000..................................................27
Network configuration in Windows NT .....................................................29
Network configuration in Windows XP .....................................................31
Configuration .................................................................................................33
Configuration via LAN ................................................................................33
Remote configuration via the internet.......................................................34
Configuration via ISDN ..............................................................................34
Remote Configuration via ISDN ................................................................34
Configuration assistant (Special menu) .........................................................36
Country setting ..............................................................................................36
Table of contents
4
Type of external S0-connection ....................................................................36
External telephone numbers.........................................................................37
Telephone number assignment for outgoing calls......................................37
End .................................................................................................................37
Configuration menu: Settings .........................................................................38
General...........................................................................................................38
Menu: Settings...............................................................................................39
Menu: Speed dial .........................................................................................42
Sub-menu Service .....................................................................................42
Menu telephone book ...................................................................................43
Sub-menu Service .....................................................................................43
Menu: Dialling check.....................................................................................44
Blocked phone numbers ...........................................................................44
Special numbers ........................................................................................45
Menu: Emergency numbers ........................................................................45
Menu: Call data..............................................................................................45
Call analysis software ................................................................................46
Menu: Day/night switching ...........................................................................46
Sub-menu: Settings ...................................................................................47
Sub-menu: Timer .......................................................................................48
Sub-menu: Holidays ..................................................................................48
Menu: LCR .....................................................................................................48
Sub-menu: Settings ...................................................................................48
Sub-menu: Provider ...................................................................................49
Sub-menu: Zone ........................................................................................49
Sub-menu: Timer .......................................................................................49
Sub-menu: Holidays ..................................................................................49
Configuration examples.............................................................................50
Menu: Expert mode .......................................................................................51
Date / time ..................................................................................................51
Service ........................................................................................................51
Menu: Voicemail ............................................................................................53
Configuration menu: ISDN access..................................................................54
Menu: Settings...............................................................................................54
Type/Status ................................................................................................54
Layer 2 always active (only with multipoint access) ................................54
CD external.................................................................................................54
Basic number (only point-to-point connection) .......................................55
Operator .....................................................................................................55
Menu: Entry of MSN/DDI for external S0 ports ............................................55
Menu: Call forwarding external.....................................................................56
Table of contents
5
Status inquiry for call forwarding external (CFI) .......................................56
Configuration menu: Subscriber.....................................................................57
Menu: subscriber list .....................................................................................57
Menu: Groups ................................................................................................57
Day/night Switching ...................................................................................57
Group..........................................................................................................58
Select group subscribers ..........................................................................59
Allocation for incoming external calls .......................................................59
Menu: Call distribution ..................................................................................59
Menu: Subscriber – Sub-menu: Administrator ............................................60
Copying a subscriber ................................................................................60
Modifying a subscriber ..............................................................................60
Subscriber ..................................................................................................61
Authorisations ............................................................................................61
Assignment table: extensions ...................................................................62
Assignment table: incoming external calls...............................................62
Assignment table: external calls ...............................................................62
External dialling-in the telephone system (call through / call back) .......63
Menu: Subscriber – Sub-menu Subscriber .................................................64
Settings.......................................................................................................64
Call forwarding ...........................................................................................65
Charge account..........................................................................................66
Menu: Subscriber – Sub-menu: System telephone ....................................66
Assignment of the functional keys ............................................................67
Menu: Subscriber – Sub-menu: Remote dial-in ..........................................72
Menu: Setting of services..............................................................................73
PPP data service ........................................................................................73
External dial-in............................................................................................74
SMS ............................................................................................................74
Menu: Call Manager ......................................................................................74
Configuration Menu: Extensions.....................................................................75
Analogue extensions per port.......................................................................75
Settings.......................................................................................................75
Configuration: Network....................................................................................77
Menu: Status..................................................................................................77
Menu: Settings...............................................................................................77
LAN .............................................................................................................77
IP-settings...................................................................................................78
Name server addresses (DNS) .................................................................78
DHCP ..........................................................................................................78
Table of contents
6
General settings ...............................................................................................80
Reset the telephone system .........................................................................80
Troubleshooting ...............................................................................................81
Status-LEDs ...................................................................................................81
Description of possible malfunctions ...........................................................82
An analogue terminal cannot be called....................................................82
Analogue terminal with no dial tone .........................................................82
An ISDN terminal cannot be called...........................................................82
ISDN terminal cannot conduct external calls ...........................................82
No incoming external calls possible .........................................................82
Tips and tricks ..................................................................................................84
Function call-through / call-back ..................................................................84
Groups ...........................................................................................................85
Different companies - one telephone system ..............................................86
Greeting and answering machine ................................................................86
Technical Specifications..................................................................................88
Appendix ...........................................................................................................89
General command summary ........................................................................89
Function codes for analogue terminals........................................................92
During the call ............................................................................................92
Flow chart outgoing calls..............................................................................93
Flow chart outgoing number transfer ...........................................................93
Flow chart outgoing number transfer ...........................................................94
Explanation of terms......................................................................................96
Service............................................................................................................100
Guarantee ......................................................................................................100
CE sign ...........................................................................................................101
Ecological information...................................................................................101
Notes on care ................................................................................................102
Index..................................................................................................................103
Introduction
7
Introduction
Congratulations on your purchase of this ISDN telephone system - a future-proof solution,
•
Already prepared for Voice-over-IP (VoIP), (*)
• Permits modern telephone calls to be made with the high performance telephone system,
•
An optional Voicemail- and Callmanagement-Module not only provides you
with an individual answering machine for each subscriber. It also serves as a
professional cal management system,
• Can be upgraded by two additional FXO-ports with an optional
FXO-Module (*)
• Can be integrated in existing network environments which allows you
• Configuration on end user level. Each subscriber is able to access and con-
figure basic features via his/her PC, e.g. call forwarding, or playback of recorded messages.
•
Computer Telephony Integration (CTI) via TSPI(TAPI)-driver provided with
your telephone system (for Windows operating systems)
•
(*) Note: Available in 2007, please ask your dealer.
Notes
8
Notes
We reserve the right to make changes to this User's Manual or the hardware described at any time and without prior notice. The current version of the User's Manual
is also available as a pdf file on the Internet at www.tiptel.com. The texts and illustrations of this user's manual have been compiled with the utmost care. However, errors
cannot be ruled out completely. The publisher cannot be held liable for any incorrect
information or consequences arising as a result.
Important: This manual reflects the telephone system, release 6.xx. If necessary,
perform an update.
© 2007 Tiptel.com GmbH Ratingen. All rights reserved.
Notes
9
Product package
Please check that you have received everything before starting installation. The delivery includes:
•
1 tiptel.com 410, 810, 411, or 811 telephone system + AC adapter
• 1 ISDN connector cable
• 1 LAN connector cable for connection to a computer
• 1 Installation Manual (this document)
• 1 accessories kit with mounting material (2 wood screws, 2 raw plugs)
• 1 User's Manual
• 1 CD with Call Charges Analysis Software MicroBX, CTI-Software „Estos
ProCall“, User' Manuals
For CTI-enabled applications you can download the current TSPI drivers for the relevant telephone system from the download area at www.tiptel.com. These drivers enable you to implement all TAPI-enabled CTI applications via the network for computer-supported telephone calls (3rd party CTI).
Tiptel.com GmbH and ESTOS GmbH have certified their telephone systems and the
“Estos ProCall” CTI application (www.estos.de). You may continue using the timelimited full version on the attached CD if you buy a licence key. A new installation is
not necessary.
A full version of the “tiptel MicroBX” charge analysis software can be downloaded for
the relevant telephone system from the download area at www.tiptel.com. Same as
the version on the attached CD it is fully functional for a period of 6 weeks. When the
trail-period has expired graphic charts are no longer available. After purchasing a licence key you can continue using the unlimited full version "MicroBX“ (graphic charts
inclusive) or upgrade to a hotel version (with check-in, check-out, unlocking guest
room phones and - if applicable - a hotel booking software). A new installation is not
necessary. For details please refer to the User's Manual contained in the download
for further information.
•
Available Options:
•
tiptel VCM-Module (voicemail and call management module)
• Uninterruptible power supply (UPS)
Notes
10
Directions for the operation of the telephone system
• This ISDN telephone system has been designed for use at ISDN connections according to Euro ISDN protocol DSS1. Using the system on other
connections can cause malfunctions.
• This ISDN telephone system has been designed and manufactured in accordance with the “Information Technology Equipment Safety” standard (EN
60950). Only devices complying with this or an equivalent directive may be
connected to this ISDN telephone system.
• Installation procedures must be carried out by a professional. Installation
procedures on the 230v mains network must be carried out by a qualified
electrician. VDE 0100 must be observed.
• In case of any malfunction, please disconnect the unit from the line and detach all ISDN connection cables.
• The ISDN telephone system may not be installed and operated in the following environments:
• outdoors
• in damp or wet rooms (bathroom, shower, swimming pool...)
• in surroundings prone to risk of explosion
• in locations exposed to direct sunlight
• at ambient temperatures below 0 °C or above 40 °C
•
in locations subject to severe shaking or vibration
•
in dusty areas
• Lay the connecting cables carefully to avoid any danger of tripping. The
connecting cables must not be subjected to excessive pulling or bending or
mechanical loading. All connecting cables must only be used indoors.
Notes
11
Environmental compatibility
No contact with substances harmful to human health can occur if the system is used
properly. The synthetic materials used in this device consist of partially recycled granulate. Our packaging does not contain any synthetic materials. Only cardboard and
paper from partially recycled material is used.
Functioning in the event of power failure
If you want to guarantee that your telephone system is also available in the event of a
power failure, an uninterruptible power supply (UPS) is available as an optional accessory. This ensures that the system will continue to function for several hours in the
event of a power failure.
Main features
The tiptel.com 410 … 811 telephone systems provide many features that can be adapted to the individual requirements. Some of the features can be activated or deactivated via settings on the individual terminals.
•
1 S0 external for Euro ISDN multipoint or point-to-point access (DSS1)
• Only tiptel.com 411 and tiptel.com 811:
S0 internal as multipoint interface, Euro-ISDN DSS1 protocol
• 8 / 4 a/b connections, symmetric, with calling party's number display (CLIP)
and charge pulse
•
LED function display
•
LAN Port 10/100 Mbps
• Configuration via Internet browser
• New firmware may be downloaded from the Internet and uploaded to your
telephone system via your PC for adaptation to future requirements
• Remote configuration
• Dial-in server (ISDN) for dialling into the network via ISDN
•
Day/night switching
•
Support for charge printer / server
• Call-through / call-back
• Groups (ACD)
• Least cost router (LCR)
• 3rd party CTI (TAPI)
Notes
12
Interfaces
The system provides interfaces as follows:
Connection chart for tiptel.com 410, 810, 411, 811
So
external
Only tiptel.com 411 and
tiptel.com 811:
So internal
LAN-Connector
Analogue ports
2 screwing terminals
a/b per extension incl.
cable bushing
ports 1 | 2 | 3 | 4
Only tiptel.com 810 and
tiptel.com 811:
ports 5 | 6 | 7 | 8
Analogue ports
Western-jacks
ports 1 | 2 | 3 | 4
Slot (long) for FXO-Module
Two slots (short) for one VCM-Module and
one VoIP-Module each
Power supply connector for
connection to AC adapter (no
need to pay attention to polarity, but do not shift!)
opt. FXO conn.
Notes
13
ISDN-ports (S0)
•
S
0
external:
Connection to a point-to-point or multipoint interface according to Euro
ISDN (DSS1)
• S
0
internal (only tiptel.com 411 and tiptel.com 811):
Connection to multipoint interface for ISDN devices according to Euro ISDN
(DSS1)
Analogue ports (a/b)
The system provides Western-jacks for the first 4 analogue extension ports. In order
to be able to use the screwing terminals the cover has to be removed. For details
please see chapter "Installation". Ports 5 through 8 are only available as screwing
terminals.
You can connect analogue telephones, cordless telephones, answering machines,
and fax machines with the first 4 ports via western jacks or screwing terminals.
TIPTEL strongly recommends not to us more then one terminal at the same port.
Those terminals would comprise a parallel circuit which makes it impossible to call
them individually. Also malfunctions might occur (terminals do not ring anymore,
caller's numbers are not be displayed, low volume). Please use a separate port for
each terminal.
Analogue FXO ports
This telephone system is ready for installation of an optional FXO-Module. Close to
the cable bushing for the power cord there are two extra western jacks. With no FXOModule installed, these jacks are not operable.
Network connection
The telephone system comprises one 10/100 Ethernet connector. Connection is established via a standard Ethernet cable (CAT 5). Cross-over will be detected automatically and switched accordingly.
Notes
14
Terminals
It is possible to connect analogue telephones, answering machines, fax machines
and PCs to the tiptel.com telephone system family. tiptel.com 411 and 811 also support ISDN telephones and TIPTEL system telephones. The range of operation and
use of features depend on the terminal used. Please also observe the User's Manuals
for the terminals.
Only CE-approved terminal units complying with standards ETSI TS 103 021 (analogue terminals) or CTR 3 (ISDN terminals) should be connected to the telephone
system.
Analogue telephones
Analogue telephones must comply with the following specifications:
• DTMF telephones (dual tone multiple frequency):
The dialling information is transmitted via a tone sequence. In addition to the
-
and keys, the “” and “” keys are also available.
Additionally, the following feature should be supported by the analogue telephones
in order to ensure full functionality of the telephone system:
• CLIP and/or CNIP function:
Telephones that can display the caller’s number and/or name.
• MWI-function (with VCM-Module installed)
Telephones that can indicate when new messages have arrived (Message
Waiting Indication). In most cases this will be indicated by an LED or on
the display, e.g. with tiptel 140, tiptel 160, and tiptel easyDECT 6600.
Note: Pulse dialling telephones are NOT supported.
ISDN- and TIPTEL-system telephones
Telephones that can be operated on S0-ports according to Euro ISDN standard
DSS1. Only tiptel.com 411 and tiptel.com 811.
For this function, ISDN telephones require the associated internal subscriber number
(MSN). You need to enter the desired extension number (also to be configured in
your telephone system) as MSN at the telephone. The input procedure is described
in the User's Manual for the ISDN telephone.
Quick start
15
Quick start
Configuration can be carried out via LAN, via the internet, or via ISDN dial-up.
Note: In case the IP address was changed, please use the current IP address
instead of the one mentioned below.
There are several ways how the configuration interface can be accessed:
• Using the installation assistant on the attached CD for your first configuration
steps. This assistant will guide you step by step through all necessary steps
- starting with the terminal connections and ending with the system's configuration.
This assistant runs in Windows® VISTA, XP, 2000, or ME. You may also
reach the configuration section of the assistant under
"http://192.168.34.100/wizard/“.
• You are familiar with the system, disregard the assistant, and carry out the
configuration of the telephone system directly via http://192.168.34.100/.
• In case you wish to configure the system via the internet please configure
the internet access device (router) of your customer in such a way that you
can access the customer's LAN from the outside. You may want to use a
DynDNS-Service, in case the customer does not have a fix WAN-IP-address.
And do not forget to forward port 80 (configuration port of the telephone
system) to IP address 192.168.34.100. Set the system's standard gateway to
the router's IP address.
• The telephone system has only been installed at the customer's site but the
configuration is faulty or even not existent. Ask the end-user to enter the key
sequence
at any telephone or
at a
point-to-point ISDN access (unlock remote configuration/service). During
the next 15 minutes you may log in to the customer's telephone system via
an ISDN adapter. You can use any of the customer's phone numbers. In this
case user name and password are the factory default settings "admin/Admin".
• If you are at the customer's site, with tiptel.com 411 and tiptel.com 811 you
may also dial-up to the system via the internal S0-Bus. In this case please
use the internal telephone number 99 for dial-up via an ISDN adapter.
• After entering the IP address in your browser (in case of ISDN dial-up please
check the connection details for the server IP address) you will be asked for
user name and password. The factory default setting is "admin/admin“.
• You will now see the web configuration interface. If you do not see the configuration interface please read the following chapters or the Quick Start
Guide first.
First start-up
16
First start-up
This telephone system has been designed as a Plug & Play device, i.e. after connecting the terminals, connecting the telephone system to the mains supply and switching on the power supply, the system is ready to use. In case you wish to operate the
system at a point-to-point connection please dial
from any
phone.
There is a difference between configuring the telephone system, e.g. by an administrator, and configuring by individual subscribers. The administrator defines subscribers by assigning call numbers. Using this call number or the user’s name and a
password, the subscriber can edit personal settings (e.g. set call forwarding) via a
browser. But only the administrator also defines the extensions for signalling and
which external MSNs are available.
Your telephone system has the following factory default settings (the following list is
not complete and only gives the settings necessary for configuration.
• External S0 configured for Euro-ISDN point-multipoint and PP connection
(DSS1).
•
All calls will be signalled at all subscribers.
• Only tiptel.com 411 and tiptel.com 811:
The internal S0 is configured for the Euro ISDN multipoint interface.
Subscribers (MSNs) 20 – 21 are preset.
• The analogue extensions 1 – 8 are assigned to subscribers 50 – 57.
• All subscribers have international exchange authorisation.
• Standard exchange connection with the digit
.
• Charges are only displayed on ISDN terminals, not at analogue terminals.
•
The PIN (needed for important programming codes) is preset to 0000.
•
The Ethernet address is preset to 192.168.34.100.
• The subnet mask is preset to 255.255.255.0.
• The basic DHCP address is 192.168.34.100.
• The username/password for the web-based configuration is admin/admin.
Note: To enable full functionality of your ISDN terminal units you will have to
assign MSNs to them. The desired (and configured in the telephone
system) subscriber's telephone number is to be used as MSN for the
individual subscriber. For details on assigning those MSNs please consult the User's Manual for your ISDN terminal units.
First start-up
17
Installing the System
Telephone systems tiptel.com 410, 810, 411, or 811 can be mounted on the wall. The
required distance between screws is 162 mm.
Tools required
• Percussion drill with 6 mm masonry bit
•
In case analogue extensions port 5 through 8 (screwing terminals) with tip-
tel.com 810 and 811 shall be used:
•
Various screwdriver sizes
•
Side-cutting nipper, strip-insulation pliers
Assembly order
The following sequence must be observed when installing the system:
• Determine the ISDN wiring variants and appropriate cable
• Wire the junction boxes
•
Installation location requirements
•
Remove, where applicable, the housing cover
• Check and, where applicable, change the jumper settings
• Wall mounting of the unit
• Connect the terminals
• Connect the system to the NTBA
• Connect the system to the LAN or a PC
• Connect the system to the 230 Volts mains network
Connecting the telephone system
1. In case you wish to use port 5 through 8 with tiptel.com 810 or 811 you will first
have to remove the housing cover. You will also have to do this in case you need
to remove or install termination resistpors of S0-ports. This is necessary if e.g. you
want to split the internal S0-bus of tiptel.com 411 or 811 into two directions
starting at the telephone system (see below). If you want to ad any modules you
will also have to remove the cover.
This is done as follows:
First start-up
18
At the indicated areas (1) insert a slot screwdriver (4 mm) or a similar tool as far
as it goes from bottom of the housing in the direction towards the top. Pull the
scredriver towards you (2) which will slacken the snap mechanism and lift the
cover towards the back of the unit.
2. Mount the system in a suitable location. Make sure to be close to a 230V wall
outlet. Please use the mounting material supplied with the system. Please note
that the pins are only suitable for massive walls and use eventually special pins
for other types of wall.
3. Connect the system to the LAN port of your computer
Take the supplied ethernet cable. Connect one end to the LAN port of your
computer. In case of an existing local area network connect that end to an
unused port of your router, switch, or hub next to the ethernet connection of your
PC. Connect the other end of the ethernet cable to the metal port marked "LAN" at
your telephone system. In case you are using a special software for internet
access on your computer, please close that programme bevor you continue.
11
22
First start-up
19
4. Connect the telephone system to an ISDN (NTBA)-connection
Take the ISDN cable which has an 8 pin western plug at both ends. Connect one
end to the port marked "EXT" on your telephone system (first port from the left).
Connect the other end of the cable to a corresponding jack on your ISDN-NTBA.
5. For ISDN- or system-telephones both telephone systems tiptel.com 411 and 811
come with an internal ISDN port. Disregard this topic in case you are using a
tiptel.com 410 or 810.
Take the ISDN cable of your terminal unit which has an 8 pin western plug at both
ends. Connect one end to the port marked "So int" on your telephone system
(second port from the left). Connect the other end of the cable to your ISDN
terminal unit.
First start-up
20
If e.g. you want to split the internal S0-bus of tiptel.com 411 or 811 into two
directions starting at the telephone system you will have to remove the internal
termination resistors. Remove both jumpers of JP506 (shown in the picture on
the left).
6. For analogue terminal units such as telephones, fax machines, or answering
machines there are two connectors available.
a) Screwing terminals for 4 or 8 subsribers:
Each wire pair of your installtion cable is to be connected to on end of the
screwing terminal pairs 1 through 8. Only use twisted pair cable, type JY/ST/Y.
You may now refit the housing cover. Make sure that the rear fittings of the cover
are matching the rear slots of the housing bottom. Now push the cover down at
the terminal area until it snaps in.
b) Western-jacks for the first 4 extensions:
Use only one single device with each connector in the centre of the terminal
First start-up
21
bar. The pinning complies with the international Standard by using the most
inner two wires as a/b. You may want to ask your local telephone supplier for
an appropriate cable.
Note: Both types of connectors are in parallel. Only use one of those at a
time.
7. Connecting your telephone system to mains
Use the supplied AC adapter for connecting it to the mains netwok. LED "Power"
on your telphone system will start flashing. Various LEDs will be turned ON or
OFF. LED "Power" will flash for some 90 seconds. The it should be ON
permanently. Wait for this by all means. The telephone system will not be
operable before this.
8. Assign the appropriate calling numbers (MSNs) to your ISDN adn ISDN system
telephones. Default setting of the system is 20 and 21.
9. First test:
10. Test extensions
Pick up the receiver at the telephone at the internal S0 ab (only tiptel.com 411 or
811). -> You will hear a dial tone.
Pick up the receiver at the telephone at the analogue port 1. -> You will hear a
dial tone.
Call the second analogue port (number "51" is factory prest).
-> The telephone at that port will be ringing.
11. Now start with the configuration with your computer via a web browser such as
Internet Explorer.
12. Access can be achieved via one ot the following interfaces:
• Via LAN (recomended)
•
Via an internal or external S0-port by means of dial-up by using an ISDNadapter with internet protocol.
First start-up
22
• Via the internet by using the IP address of the internet access device
(router).
The following chapter explains how to set-up your computer for access to the
telephone system.
Setting up the computer
23
Setting up the computer
Note: The following information refers to PCs installed with one of the following Microsoft operating systems: Windows 98, 98SE (second edition), Windows ME, Windows 2000, Windows NT or Windows XP. Of course it is also possible to use other
operating systems – e.g. Apple Macintosh
Network configuration
In the default settings, your telephone system acts as a DHCP (Dynamic Host Configuration Protocol) server for the connected computers. This setting means that the
connected computers are assigned the necessary IP address automatically. If the
operating system is newly installed or you have a brand new, pre-installed PC, the
necessary PC settings are already configured. For PCs that have already been connected in a network and/or configured for Internet access via a DSL, ISDN or analogue modem some settings will have to be changed. These essential changes are
described in the following chapters in detail for the operating systems stated above.
Note: Any installed access software – e.g. by T-Online – has to be un-
installed.
It may be necessary to re-install the TCP/IP protocol from your Win-
dows-CD (if this was un-installed by the access software used to date).
Essential web browser settings (all operating systems)
If Internet access has already been configured on your PC you must first reset a setting in the web browser.
In Internet Explorer first click on Tools, then Internet options… and finally the Connections tab.
Click here on the Never dial a connection option box.
Please make the same changes as described above in any other browsers if this setting option is available. It is important that the browser is configured so that it does
not independently dial a (standard) connection on start up.
Setting up the computer
24
Windows 98 / ME / NT Windows XP
Setting up the computer
25
Network connection in Windows 98 / 98 SE / ME
Click on Start, go to Settings and then Control panel. Then double click the network
icon.
The network configuration window opens. Double-click on TCP/IP, (and, if necessary,
the name of the network card that you want to use for connection to the telephone
system) to open the TCP/IP settings (TCP/IP properties) for the network card used.
If you want your PC to automatically be assigned with an IP address by the telephone
system, select Obtain IP address automatically (if this is not already set by default).
If you want to assign an IP address to your PC manually please select Set IP address.
Then enter the desired IP address in the first line and the corresponding subnet mask
in the second line. Please make sure that the IP address has the same address range
as the IP address of your telephone system, and the subnet mask is identical with the
one of your telephone system as well.
Setting up the computer
26
Finally, select the Gateway tab and enter the telephone system's IP address in the
New gateway field. Click on Add to apply this input.
Now select the DNS configuration tab. In the Search order for DNS servers field, also
enter the IP address of your telephone system. Click Add to apply this entry. Then
under Host enter the name of your PC (or any character string), and click on OK.
Your PC may prompt you to restart. Confirm this with Yes. This concludes the configuration of your Windows 98 / ME PC.
Setting up the computer
27
Network configuration in Windows 2000
Click on Start, go to Settings and then Control panel. Double-click on the “Network
and Dialup Connections” icon. Now double-click on the LAN connection that belongs
to the connection for the network adapter selected for your telephone system.
Click on Properties in the “LAN connection status” window that opens.
The “LAN connection properties” window opens.
Double click on the Internet protocol TCP/IP to open the Internet protocol (TCP/IP)
properties window for the network card used.
Setting up the computer
28
If you want your PC to automatically be assigned with an IP address by your telephone system, select Obtain IP address automatically and Obtain DNS server address
automatically (if this is not already set by default).
If you want to assign your PC with an IP address manually, select use following IP
address and enter the desired IP address in the first line; enter the related subnet
mask in the second line and the telephone system's IP address in the third line. Make
sure that the PC’s IP address has the same address range as your telephone system
and that the subnet mask is identical with the one of your telephone system.
Finally, select Use following DNS server addresses. Also enter your telephone systems' IP address in the first line here.
Complete the configuration by pressing OK to confirm your settings.
Your PC may prompt you to restart. Confirm this with Yes. This concludes the configuration of your Windows 2000 PC.
Setting up the computer
29
Network configuration in Windows NT
Click on Start, go to Settings and then Control panel. Double-click on the “Network
and Dialup Connections” icon.
In the “Network” window that opens select the Protocols tab, and then double click
on TCP/IP protocol.
The “Microsoft TCP/IP properties” window appears.
Setting up the computer
30
If you want your PC to automatically be assigned with an IP address by your telephone system, select Obtain IP address from a DHCP server (if this is not already set
by default).
If you want to assign your PC an IP an address manually, select Enter IP address and
enter the desired IP address in the first line; enter the corresponding subnet mask in
the second line and the IP address of your telephone system in the third line. Make
sure that the PC’s IP address has the same address range as your telephone system
and that the subnet mask is identical with the one of your telephone system. Now
click on the DNS tab.
Under DNS service search order click on add and enter the telephone systems' IP
address in the input window that appears. Confirm the input by pressing Add.
Finally, confirm your settings as shown in the window illustration above by pressing
OK.
Your PC may prompt you to restart. Confirm this with Yes. This concludes configuration.
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