TIPTEL SIP-T28P User Manual

Manual (EN)

tiptel IP 286

Yealink SIP-T28P

tiptel

About This Guide

Thank you for choosing this Enterprise IP Phone which is especially designed for power

users in the office environment. It features fashionable and sleek design, abundant

telephony applications, broad interoperability with the popular 3

rd

party VoIP products,

fulfilling the VoIP deployment needs from enterprise and ITSP.

In this User Guide, you will find everything you need to quickly use your new phone. Be

sure to verify with your system administrator that your network is prepared for

configuring your IP phone. As well, be sure to read the Packing List section in this guide

before you set up and use the phone.

Declaration of Conformity

Hereby, it’s declared that this phone is in conformity with the essential

requirements and other relevant provisions of the CE, FCC.

CE Mark Warning

This is a class B device, in a domestic environment; this product may cause radio
interference, in which case the user may be required to take adequate measures.

WEEE Warning

To avoid the potential effects on the environment and human health as
a result of the presence of hazardous substances in electrical and
electronic equipment, end users of electrical and electronic equipment
should understand the meaning of the crossed-out wheeled bin symbol.
Do not dispose of WEEE as unsorted municipal waste and have to collect
such WEEE separately.

Contents

Getting Started .................................................................................. - 6 -

Packing List ............................................................................................................................... - 6 -

Assembling the Phone ................................................................................................................ - 8 -

Configuration and Registration ................................................................................................ - 10 -

Configuring via Web Page ............................................................................................... - 10 -

Configuring via keypad ..................................................................................................... - 11 -

Overview .......................................................................................... - 12 -

Keypad Instruction ................................................................................................................... - 12 -

LED Instruction........................................................................................................................ - 14 -

Icon Instruction ........................................................................................................................ - 15 -

User Interface ........................................................................................................................... - 16 -

Customizing Your Phone ................................................................ - 19 -

General Settings ....................................................................................................................... - 19 -

Phone Status ..................................................................................................................... - 19 -

Language .......................................................................................................................... - 19 -

Time and Date .................................................................................................................. - 20 -

Keypad Lock .................................................................................................................... - 22 -

Audio Settings .......................................................................................................................... - 24 -

Volume ............................................................................................................................. - 24 -

Ring Tones ....................................................................................................................... - 25 -

Codec Selection ................................................................................................................ - 26 -

Contact Management ............................................................................................................... - 27 -

Edit/Add/Delete Contact .................................................................................................. - 27 -

Import/Export Contact list................................................................................................ - 31 -

BlackList .......................................................................................................................... - 32 -

Remote Phone Book ......................................................................................................... - 33 -

Broadsoft .......................................................................................................................... - 34 -

LDAP ............................................................................................................................... - 35 -

Other Settings ........................................................................................................................... - 36 -

Key as Send ...................................................................................................................... - 36 -

Hot Line ........................................................................................................................... - 37 -

Anonymous call ............................................................................................................... - 38 -

Auto Redial ...................................................................................................................... - 39 -

Auto Answer .................................................................................................................... - 40 -

Missed call log ................................................................................................................. - 41 -

Broadsoft Call Log ........................................................................................................... - 42 -

Logo Customization ......................................................................................................... - 43 -

Programmable Key .......................................................................................................... - 44 -

Softkey Layout ................................................................................................................. - 45 -

Live Dialpad ..................................................................................................................... - 46 -

Replace Rule .................................................................................................................... - 47 -

Dial Now .......................................................................................................................... - 48 -

Area Code ........................................................................................................................ - 49 -

Block Out ......................................................................................................................... - 50 -

Feature Synchronisation ................................................................................................... - 50 -

Push XML ........................................................................................................................ - 51 -

WatchDog ......................................................................................................................... - 52 -

Action URL/URI .............................................................................................................. - 53 -

Using the Basic Call Functions ...................................................... - 56 -

Making a call ............................................................................................................................ - 56 -

Call Devices ..................................................................................................................... - 56 -

Call Methods .................................................................................................................... - 56 -

Password dial ................................................................................................................... - 58 -

Call Completion ............................................................................................................... - 59 -

Answering a call....................................................................................................................... - 60 -

Answering an incoming call ............................................................................................. - 60 -

Denying an incoming call ................................................................................................ - 60 -

DND ................................................................................................................................. - 60 -

Call Forward .................................................................................................................... - 61 -

Intercom ........................................................................................................................... - 62 -

During an Active Call .............................................................................................................. - 62 -

Mute ................................................................................................................................. - 62 -

Call Hold .......................................................................................................................... - 63 -

Call Waiting ..................................................................................................................... - 63 -

Call Transfer ..................................................................................................................... - 64 -

3-way Conference ............................................................................................................ - 65 -

Network Conference ........................................................................................................ - 65 -

HuaWei ATS Conference ................................................................................................. - 66 -

Message .................................................................................................................................... - 67 -

Voicemail ......................................................................................................................... - 67 -

SMS .................................................................................................................................. - 69 -

Using the Advanced Phone Functions .......................................... - 72 -

Account Settings ...................................................................................................................... - 72 -

TLS .................................................................................................................................. - 73 -

DNS-SRV ......................................................................................................................... - 74 -

Network Setting ....................................................................................................................... - 75 -

PC Port Setting ................................................................................................................. - 75 -

VLAN Setting .................................................................................................................. - 77 -

LLDP ................................................................................................................................ - 78 -

HTTPS ............................................................................................................................. - 79 -

Maintenance Tasks ................................................................................................................... - 81 -

Administrator Mode ......................................................................................................... - 81 -

Administrator/User Password .......................................................................................... - 81 -

Reboot .............................................................................................................................. - 82 -

Reset to Factory ............................................................................................................... - 82 -

Firmware Update .............................................................................................................. - 84 -

Decryption ........................................................................................................................ - 85 -

Zero-sp-touch ................................................................................................................... - 86 -

System Log Export ........................................................................................................... - 87 -

PCAP Trace Export .......................................................................................................... - 88 -

802.1X .............................................................................................................................. - 88 -

DSS key Configuration ............................................................................................................ - 89 -

Conference ....................................................................................................................... - 90 -

Forward ............................................................................................................................ - 90 -

Transfer ............................................................................................................................ - 90 -

Hold .................................................................................................................................. - 91 -

DND ................................................................................................................................. - 91 -

Redial ............................................................................................................................... - 91 -

Call Return ....................................................................................................................... - 91 -

SMS .................................................................................................................................. - 92 -

Pick Up ............................................................................................................................. - 92 -

Call Park ........................................................................................................................... - 92 -

DTMF .............................................................................................................................. - 92 -

Voice Mail ........................................................................................................................ - 93 -

Speed Dial ........................................................................................................................ - 93 -

Intercom ........................................................................................................................... - 93 -

Line .................................................................................................................................. - 94 -

BLF .................................................................................................................................. - 94 -

URL .................................................................................................................................. - 94 -

Group Listening ............................................................................................................... - 95 -

Public Hold ...................................................................................................................... - 95 -

Private Hold ..................................................................................................................... - 95 -

Shared Line ...................................................................................................................... - 95 -

XML Group ...................................................................................................................... - 96 -

Group Pick up .................................................................................................................. - 96 -

Paging .............................................................................................................................. - 96 -

Record .............................................................................................................................. - 97 -

Xml Browser .................................................................................................................... - 97 -

Hot Desking ..................................................................................................................... - 97 -

URL Record ..................................................................................................................... - 98 -

LDAP ............................................................................................................................... - 98 -

BLF List ........................................................................................................................... - 99 -

Prefix ................................................................................................................................ - 99 -

Zero-sp-touch ................................................................................................................... - 99 -

ACD ............................................................................................................................... - 100 -

Local Group ................................................................................................................... - 100 -

Broadsoft Group ............................................................................................................. - 100 -

Tone Settings .......................................................................................................................... - 101 -

Voice ...................................................................................................................................... - 101 -

Ring ........................................................................................................................................ - 102 -

Trouble Shooting ........................................................................... - 104 -

Enterprise IP Phone Getting Started

Getting Started

Packing List

The following components are included in your package:

 Enterprise IP Phone

 Phone Stand

 Power Adapter

Enterprise IP Phone Getting Started

 Handset & Handset Cord

 Ethernet Cable

 Quick Installation Guide & Quick Reference

 CD Content

Check this list before installation to ensure that you have received each item. If you are

missing any items, contact your IP phone reseller.

Enterprise IP Phone Getting Started

Assembling the Phone

This section introduce how to assemble the phone with the components in the packing
list：

 Attach the stand;

 Connect Handset and Headset;

 Connect Network and Power.

1) Attach the Stand, as shown below:

2) Connect Handset and Headset, as shown below:

Note:

Enterprise IP Phone Getting Started

Headset is not provided in the packing list. Please contact your distributor for more

information.

3) Connect Network and Power

There are two ways for network and power source connections. You can either connect

the phone to the AC Power directly using the power adapter or to a PoE compliant

switch or hub. Your system administrator will advise you on which one to use.

Note:

1. If inline power is provided, do not install AC adapter. Make sure the Ethernet cable

and switch/hub is PoE compliant.

2. The Internet Port can be also connected to Hub/Switch/IP PBX or other internet

devices.

The phone can also share the network connection with other network devices such as

PC. Connect the phone’s PC port and computer’s Network Port together using an

Ethernet cable, shown as below:

Enterprise IP Phone Getting Started

Configuration and Registration

If you are administrator, you need to do some simple configuration to make the phone

work. If not, please contact your internet administrator or service provider for more

details.

Configuring via Web Page

Press OK button on the keypad of the phone to enter the status page and find out the

IP address of IP phone. Enter it (for example http://192.168.3.35) into the address bar
of web browser. The default administrator’s login name and password are

admin/admin. The default user’s login name and password are user/user.

Note:

Please locate your PC in the same network segment of IP phone [phone].X) to

access the web configuration page. Please consult your system administrator for help.

Network Settings

Choose Network-> Internet Port（WAN）

DHCP: Under the default situation the phone attempts to contact a DHCP Server in

your network in order to obtain its valid network settings, e.g. IP address, sub mask,

gateway, DNS server, etc.

Static IP Address: If your phone cannot contact a DHCP Server for any reason, you

need to enter the network settings manually via Static IP Address. Please contact your

internet administrator for more details.

PPPoE: If you are using the xDSL Modem, you can connect your phone to the internet

via PPPoE mode. Please contact your ISP for the User Name and Password for internet

access.

Note:

Using the wrong network parameters may result in inaccessibility of your phone and

may also have an impact on your network performance. Please contact your network

administrator.

Account Settings

The phone attempts to register to the SIP server using the account data provided by the

automatic or manual initialization.

Choose Account, you will find the following parameters:

Field

Description

Register Status

It shows the register status of the phone.

Account Active

You can choose on/off to enable/disable the account respectively.

Label

The name showing on the LCD of current device.

Display Name

The local phone name showing on the other phone when calling.

Register Name

Register name provided by ISP.

Enterprise IP Phone Getting Started

User Name

User account information, provided by ISP.

Password

Account password provided by ISP.

SIP Server

SIP server address provided by ISP.

When you have finished the Network and Account Setting configuration, the Register

Status Icons will show in the idle screen:

Registered successfully
Register failed

Registering

When all accounts register fail, phone will display "No Service" by default.

When the phone reboot, it will register automatically. If many phones register at the

same time, this will affect the server, the users can set the register power up time so

that the phone will random register automatically within the set time.

Setting the power up time via web interface:

Choose Network->Advanced-> Registration random, enter the time in the field.

Note:

Should the IP PBX (SIP registrar) require an authentication, you will be prompted to

enter the correct password. Make sure you are using the appropriate input method or

enter the password via the web user interface.

Configuring via keypad

Network Settings: Press Menu->Settings->Advanced Settings, enter the password,

and choose Network ->WAN Port /PC Port /VLAN/Webserver Type/802.1x Settings/VPN

Option to enter the internet relating configuration page.

Account Settings: Press Menu->Settings->Advanced Settings, enter the password,

and choose Accounts to configure the account settings.

You can refer to the above “Configuring via Web Page” for the parameter details.

Enterprise IP Phone Overview

Overview

Keypad Instruction

You can check the following list which introduces the IP phone’s keypad in details:

Power Indication LED

It will show the power status, it will be on if the phone is powered, off if the phone is not
powered，and blink when someone calls in or there is a call on mute.

Hot Keys

The screen will display labels for these keys, to identify their context-sensitive functions,

and you can custom softkeys under different status.

Line Keys

These buttons are used to active up to the six user accounts.

DSS Keys

These keys are used for various functionalities such as call /Line appearance Button,

Speed dial, Intercom, Pickup, Hold, Transfer, etc. If not stated the adjacent LED will

light when the assigned functionality is turned on.

Enterprise IP Phone Overview

Dial Pad

Use the DTMF hard keys to enter numbers, letters and special characters. Depending on

the selected input mode, you can enter digits, lower / upper case or special characters.

Navigation Keys

Use the navigation keys to navigate in the display menus and confirm or cancel actions.

Audio Device Control Keys

Use the audio device control keys to perform the following actions depending on your

phone type:

： Adjust the volume of the handset, headset, speaker, ring tone and

signal tone;

： Allows for hands-free communication during calls;

Press to switch to the Group Listening mode;

： Place and receive calls through an optionally connected headset. The LED will

be on when the phone is in Headset mode;

： Mute audio transmission locally during calls;

Hard Feature Keys

： Allow users to access the voicemail interface directly;

： Enable setup of a conference;

： Place a call on hold or resume it;

： During a call, press to transfer the current call to the third party;

When the phone under the idle, press to enter the forward configuration page;

： Press to enter the Dialed Calls interface and choose a record to dial out;

Enterprise IP Phone Overview

LED Instruction

Table 1 DSS Key set to BLF

LED Status

Description

Steady green

The monitored account is in idle status

Blinking red

There is an incoming call to the monitored account

Steady red

The monitored account is on a conversation

Off

It is not active as BLF

Table 2 DSS Keys set to BLA (Bridged Line Appearances)

LED Status

Description

Steady green

All of the members are in idle status

Steady red

Some part(s)is seizing the line

Blinking green 300ms

Some part(s) is ring-back

Blinking red 300ms

Some part(s) is ringing

Steady orange 

Some part(s) is on the phone

Blinking Orange

500ms

Some part(s) is under the public hold status, and all of the

members can retrieve the call

Blinking green 500ms

Some part(s) is under the private hold status, and only the

initiator can retrieve the call

Blinking red 500ms

Three way conference, all of the parts press hold

Off 

It is not active as BLA

Table 3 Line Keys set to BLF

LED Status

Description

Steady green

The monitored account is in idle status

Fast blinking green

There is an incoming call to the monitored account

Slow blinking green

The monitored account is on an conversation

Off

It is not active as BLF

Table 4 Line Keys set to BLA

LED Status

Description

Steady green

All of the members are in idle status

Slow blinking green

Some part(s)is seizing the line/ ring-back/ under the private

hold status.

Fast blinking green

Some part(s) is ringing/on the phone / under the public hold

status or all of the parts press hold.

Off

It is not active as BLA

Enterprise IP Phone Overview

Table 5 Line Keys

LED Status

Description

Steady green

The account is active

Blinking green

There is an incoming call to the account, or there is a call on

hold.

Off

The phone is in idle status whatever registered /unregistered

Table 6 Power Indication LED

LED Status

Description

Steady green

Power on

Blinking green

There is an incoming call, or there is a call on mute

Off

Power off

Icon Instruction

The IP Phone displays different kinds of icons on its LCD, you can refer to the following

table for their meanings:

Icon

Description

Flashes when the internet is disconnected

Account register failed

Account registering

Account register successful

Missed calls

Call in

Call out

Input Method: all letters and numbers

Input Method: numbers

Input Method: multi-lingual letters in lower case

Input Method: multi-lingual letters in upper case

Call mute

Call hold

Voicemail

SMS

Call forward

DND(Do Not Disturb)

Enterprise IP Phone Overview

Auto answer

In handset mode

In headset mode

In speaker mode

Ring volume is 0

The recording session cannot be started

The recording cannot be stopped

Probably the recording box is full

This call cannot be recorded

The recording session is successfully started

User Interface

There are two ways to customize specific options on your phones:

1. Using keypad and display on the phone;

2. Using Web user interface in an Internet browser from your PC; please refer to

“Configuration and Registration” to get into the Web interface.

In many instances, it is possible to use both the user interfaces to operate the phone

and change settings; some, however, are only possible via a phone or web user

interface. Please refer to the following table for differences:

Phone Options

Phone UI

Web UI

Status

--IP

--MAC

--Firmware

--Network

--Phone

--Accounts

√

√

Enterprise IP Phone Overview

Features

--Call Forward

--Call Waiting

--DSS Keys

--Key as Send

--Hot Line

--Anonymous Call

--Auto Redial Settings

--DND Code

--ReDialTone

--Emergency

--BusyToneDelay

--Return code when refuse

--Return code when DND

--Intercom

--Call Completion

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√
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√
√

√
√

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Basic Phone Functions

--Language

--Time & Date

--Ring Tone

--Phone Volume

--Logo Customization

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√

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√
√

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Advanced Phone Functions

--Accounts

--Network

--Voice

--Codecs

--Echo Cancellation etc

--Phone Setting

--Backlight

--Contrast

--Lock

--Reset to factory

--Set admin password

--Set AES Key

--Auto Provision

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√
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√
√

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Enterprise IP Phone Overview

SIP Account

--User Option

--Account Active

--Label

--Display Name

--Register Name

--User Name

--Account

--Password

--SIP Server

--Register Status

--Server Option

--Registrar Server

--Registrar Port

--Outbound Proxy Server

--Backup Outbound Proxy Server

--OutBound Status

--NAT Traversal

--STUN Server

--STUN Status

--Missed call log

--Auto Answer

√
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Other Features

--Messages

--History

--Directory

--Contacts

--Blacklist

√
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Note:

1. The above table only indicates most of phone functions rather than all of them.

Please refer to the relating parts for more details.

The default administrator password is admin.

Enterprise IP Phone Customizing Your Phone

Customizing Your Phone

General Settings

Phone Status

You can view the status of your phone using the Phone interface or the Web interface.

This option allows you to review:

 Network status: IP, Mac, WAN/LAN, Gateway and DNS;

 Phone status: Model, Hardware, Firmware, Product ID and MAC;

 Accounts: The 6 SIP accounts status;

 Firmware version;

To check the Phone Status via Phone interface:

1) Press OK button directly or Menu hot key, choose the Status option.

2) Use the navigation keys to scroll through the list and check the specific one.

To view the Phone Status via Web interface:

Open the web browsers and input the IP Address http://WAN-ip-address; Enter the
account and password (default account and password are both “admin”); choose

Status directly to check the status.

Language

The default Phone interface language is English. The Web interface language will

depend on your computer Operation System. It will automatically match the language

with your computer and browser.

It also supports Simplified Chinese, Traditional Chinese, French, German, Italian,

Portuguese, Spanish, etc. You can change the language for the phone user interface

and the web user interface independently from each other.

Note:

All languages may not be available for selection. The available languages depend on

the language packs currently loaded to the IP phone. Please contact with your system

administrator for more information about loading language packs.

To change the language via Phone interface：

1) Press Menu->Settings->Basic Settings->Language.

2) Scroll through the list of available languages.

3) Press the Save hot key when the desired language is highlighted. The language

appears on the graphic display will be changed to the one you chose.

Enterprise IP Phone Customizing Your Phone

4) Press Save hot key to save the changes.

5) Press Back hot key to return to the previous screen.

Time and Date

The time and date appears on the idle screen of the IP phone. If the phone cannot

obtain a time and date from the call server, please contact your system administrator if

the time or date is incorrect. You can set the time manually or via the SNTP server

which is used to synchronize the time.

To change the Time and Date via the Phone interface:

1) Press Menu->Settings->Basic Settings->Time & Date.

2) If SNTP Settings is chosen, the phone will automatically get the time from the

specific NTP Server. Use the navigation keys to highlight the specific option and the

relating changes. You can set the Time Zone, NTP Server1/Server2, and Daylight

Saving respectively.

3) If Manual Setting is chosen, the time can be set manually. Use the navigation keys

to highlight the option and enter the specific date and time.

4) Press Save hot key, the time appears on the idle screen will be changed. Press Back

hot key to return to the previous screen.

Enterprise IP Phone Customizing Your Phone

To set the time format via phone interface:
1） Press Menu->Settings->Basic Settings->Time & Date->Time & Date Format.

2） Use the Switch hot key to choose a preferred time format: 12 hour or 24 hour.

3) Use the Switch hot key to choose a preferred date format, the IP phone can support

7 kind of date display format.

4) Press the Save hot key to save the changes and return to the previous screen.

To change the Time and Date via the Web interface:

Choose Phone->Preference to do the relating changes. You can also change the Update

Interval which specifies the time frequency that the phone refreshes the time
automatically. Please refer to the instruction above for the parameters’ detail.

To change the Daylight Saving Time Settings via the Web interface:

1) Choose Phone->Preference->Daylight Saving Time to do the relating changes.

Enterprise IP Phone Customizing Your Phone

2) Choose Enable option, then you can set the Daylight Saving Time.

3) Choose Automatic. There is a table named as AutoDST.xml has been saved in the

configuration file, if the table includes daylight saving time of your time zone, it will

show the Fixed Type: By Date or By Week. And the daylight saving time is

unchangeable, unless to update the AutoDST.xml via auto provision.

Keypad Lock

You can lock the keypad of your phone when you are temporarily not using it. This

function helps you to protect your phone from unauthorized use. You can lock the

following specific keys:

Menu Key: The Menu hot key cannot be used until unlocked. You cannot access

the menu of the phone.

Function Keys: The hard function keys cannot be used until unlocked. You cannot

access the MESSAGE, CONF, HOLD, MUTE, TRAN, RD, History,

Directory, DND, OK, X, navigation Keys, etc.

All Keys: All of the keys can not be used until unlocked. You can only use the

phone to answer the incoming calls.

Lock&Answer: All the incoming calls will be put through automatically (Auto Answer),

but can not be hung up by your party.

To enable keypad lock via Phone interface:

1) Press Menu->Settings->Advanced Settings, enter the password, and then press

Enterprise IP Phone Customizing Your Phone

Confirm hot key.

2) Press Phone Setting->Lock.

3) Use the navigation key（or press the Switch hot key）to highlight the one you want

to lock.

4) Press Save hot key to save the change, or Back hot key to return to the previous

screen.

5) The icon will be displayed on the top right corner of the idle screen.

6) If you choose LOCK&ANSWER, it will show the icon and on the user

interface.

To unlock the phone via Phone interface:

1) Press Menu hot key, you are prompted for the password.

2) Enter the password, and then press Enter hot key, the phone will be unlocked.

3) The icon will be disappearing from the idle screen.

4) If you choose Lock&Answer, you have to enter Menu->Settings->Advanced

Settings, enter the password, and then choose Phone Setting->Lock to disable this

option.

To enable keypad lock via Web interface:

Choose Phone->Preference-> Keyboard Lock to do the relating changes. Please refer to
the instruction above for the parameters’ detail.

Enterprise IP Phone Customizing Your Phone

Note:

1. The default password for unlock is admin.

Audio Settings

Volume

You can adjust the volume of handset/speaker/headset/Ring.

To adjust the volume when you are not in an active call:

1) Press Menu->Settings->Basic Settings.

2) Scroll to Phone Volume, and press Enter hot key, highlight the one you want to

adjust the volume, use the Volume Adjustment Bar or navigation keys to adjust the

volume.

3) Press OK hot key to save the change or Back hot key to cancel.

Enterprise IP Phone Customizing Your Phone

4) And you can also press the Volume Adjustment Bar to adjust the ring volume when

the phone is in idle status.

To adjust the volume when you are in an active call:

When Handset/Headset/Hands-free mode is activated, press the Volume Adjustment

Bar to a comfortable level.

Note:

The volume can only be adjusted via Phone interface. When you adjust the ring volume

to 0, or press the Silence hot key when there is incoming call, the icon will be
shown on the LCD. Press the Volume Adjustment Bar to adjust the volume, and the icon

will disappear.

Ring Tones

You can adjust the type and volume of the ring tone.

To adjust the Ring Tone Type via Phone interface:

1) Press Menu->Settings->Basic Settings.

2) Scroll to Ring Tone, and press Enter hot key.

3) Use the navigation keys to highlight the specific one.

4) Press Save hot key to save the change or Back hot key to cancel.

To change the Ring Tone Type via Web interface:

Choose Phone->Preference->Ring Type, highlight the specific one in the scroll-down

menu, click confirm button to save the changes. You can also delete the specific one by

clicking the Del button.

Enterprise IP Phone Customizing Your Phone

Note:

The ring tone file of system cannot be deleted.

To upload the new Ring Tone via Web interface:

1) Choose Phone->Preference->Upload Ringtone.

2) Click Browse button to choose the specific ring tone file.

3) Click Upload button to upload the file.

Note:

The ring tone file format must be in 16bits WAV format (via Ulaw Compression), 8K

sample rate (monophony). Blank or other special characters cannot be included in the

file name.

To specify ring tones for a specific account via Web interface:

Choose Account->Basic->Ring Type option, and highlight the preferred one for the

chosen account in the scroll-down menu, then click confirm button to save the changes.

Codec Selection

The IP phone supports the following voice codecs:

G723_63, G722, G726-16, G726-24, G726-32, G726-40, PCMA, G729, PCMU and

G723_53

You can enable/disable the desired codecs via Web interface. Please contact your

System Administrator for more details about the codecs.

To enable/disable the codecs:

Enterprise IP Phone Customizing Your Phone

1) Choose Account->Codecs.

2) Use the navigation keys to highlight the desired one in the Enabled/Disable Codecs

list, and press the / to move to the other list.

3) Click Confirm to save the change.

Note:

Codec selection can only be set via Web interface.

Contact Management

Edit/Add/Delete Contact

You can store a large number of contacts in your phone's directory. You can add, edit,

delete, dial, or search for a contact in this directory.

The directory includes Local Directory, Blacklist, Remote Phonebook and Broadsoft

To add a Group via Phone interface:

1) Press Directory->Local Directory

Enterprise IP Phone Customizing Your Phone

2) Press AddGroup hot key to enter to the Add Group page.

3) Enter the group name and choose the ring.

4) Press the Save hot key to save.

To add a contact via Phone interface:

1) Press Directory->Local Directory

2) Choose a group, and press the Enter hot key.

3) Press Add hot key, enter Name, Office, Mobile, Other and Account options of the

contact by the keypad. Use the abc hot key to select between numeric and

upper/lower case alphanumeric modes.

4) Use the navigation keys to select the desired account as Line if you want to assign

the contact to a specific account.

5) Choose and set a special ring tone for the contact.

6) Use the navigation keys to select the group which you want to assign.

7) Press Save hot key to add the record to contacts or Back hot key to cancel.

To edit a contact via Phone interface:

1) Press Directory->Local Directory

2) Choose a group, and press the Enter hot key.

3) Use the navigation key to highlight the one you want to edit, press Option->Detail,

and enter to the edit interface.

4) And then make the changes, press Save hot key to save the changes, or press Back

hot key to return to the directory.

Enterprise IP Phone Customizing Your Phone

To delete a contact via Phone interface:

1) Press Directory->Local Directory

2) Choose a group, and press the Enter hot key.

3) Use the navigation key to highlight the one you want to delete, press Option hot key,

and scroll to Delete, press OK hot key.

4) It will pop up a warning frame asking whether confirm to delete the contact.

5) Press OK hot key to confirm the operation, or press the Cancel hot key to return to

the directory.

To move a contact to the Blacklist via Phone interface:

1) Press Directory->Local Directory

2) Choose a group, and press the Enter hot key.

3) Use the navigation key to highlight the one you want to move, press Option hot key,

and scroll to Move to Blacklist, press OK hot key.

4) It will pop up a warning frame asking whether confirm to move the contact.

5) Press OK hot key to confirm the operation, or press the Cancel hot key to return to

the directory.