Hereby, it’s declared that this phone is in conformity with the essential
requirements and other relevant provisions of the CE, FCC.
To avoid the potential effects on the environment and human health as
a result of the presence of hazardous substances in electrical and
electronic equipment, end users of electrical and electronic equipment
should understand the meaning of the crossed-out wheeled bin symbol.
Do not dispose of WEEE as unsorted municipal waste and have to collect
such WEEE separately.
About This Guide
Thank you for choosing this Enterprise IP Phone which is especially designed for power
users in the office environment. It features fashionable and sleek design, abundant
telephony applications, broad interoperability with the popular 3
fulfilling the VoIP deployment needs from enterprise and ITSP.
In this User Guide, you will find everything you need to quickly use your new phone. Be
sure to verify with your system administrator that your network is prepared for
configuring your IP phone. As well, be sure to read the Packing List section in this guide
before you set up and use the phone.
Declaration of Conformity
rd
party VoIP products,
CE Mark Warning
This is a class B device, in a domestic environment; this product may cause radio
interference, in which case the user may be required to take adequate measures.
WEEE Warning
Page 3
Contents
Getting Started .................................................................................. - 6 -
Packing List ............................................................................................................................... - 6 -
Assembling the Phone ................................................................................................................ - 8 -
Configuration and Registration ................................................................................................ - 10 -
Configuring via Web Page ............................................................................................... - 10 -
Configuring via keypad ..................................................................................................... - 11 -
The following components are included in your package:
Enterprise IP Phone
Phone Stand
Power Adapter
Page 8
Enterprise IP Phone Getting Started
Handset & Handset Cord
Ethernet Cable
Quick Installation Guide & Quick Reference
CD Content
Check this list before installation to ensure that you have received each item. If you are
missing any items, contact your IP phone reseller.
Page 9
Note:
Enterprise IP Phone Getting Started
Assembling the Phone
This section introduce how to assemble the phone with the components in the packing
list:
Attach the stand;
Connect Handset and Headset;
Connect Network and Power.
1) Attach the Stand, as shown below:
2) Connect Handset and Headset, as shown below:
Page 10
Headset is not provided in the packing list. Please contact your distributor for more
information.
Note:
1. If inline power is provided, do not install AC adapter. Make sure the Ethernet cable
and switch/hub is PoE compliant.
2. The Internet Port can be also connected to Hub/Switch/IP PBX or other internet
devices.
Enterprise IP Phone Getting Started
3) Connect Network and Power
There are two ways for network and power source connections. You can either connect
the phone to the AC Power directly using the power adapter or to a PoE compliant
switch or hub. Your system administrator will advise you on which one to use.
The phone can also share the network connection with other network devices such as
PC. Connect the phone’s PC port and computer’s Network Port together using an
Ethernet cable, shown as below:
Page 11
Note:
Please locate your PC in the same network segment of IP phone (192.168.3.X) to
access the web configuration page. Please consult your system administrator for help.
Note:
Using the wrong network parameters may result in inaccessibility of your phone and
may also have an impact on your network performance. Please contact your network
administrator.
Field
Description
Register Status
It shows the register status of the phone.
Account Active
You can choose on/off to enable/disable the account respectively.
Label
The name showing on the LCD of current device.
Display Name
The local phone name showing on the other phone when calling.
Register Name
Register name provided by ISP.
Enterprise IP Phone Getting Started
Configuration and Registration
If you are administrator, you need to do some simple configuration to make the phone
work. If not, please contact your internet administrator or service provider for more
details.
Configuring via Web Page
Press OK button on the keypad of the phone to enter the status page and find out the
IP address of IP phone. Enter it (for example http://192.168.3.35) into the address bar
of web browser. The default administrator’s login name and password are
admin/admin. The default user’s login name and password are user/user.
Network Settings
Choose Network-> Internet Port(WAN)
DHCP: Under the default situation the phone attempts to contact a DHCP Server in
your network in order to obtain its valid network settings, e.g. IP address, sub mask,
gateway, DNS server, etc.
Static IP Address: If your phone cannot contact a DHCP Server for any reason, you
need to enter the network settings manually via Static IP Address. Please contact your
internet administrator for more details.
PPPoE: If you are using the xDSL Modem, you can connect your phone to the internet
via PPPoE mode. Please contact your ISP for the User Name and Password for internet
access.
Account Settings
The phone attempts to register to the SIP server using the account data provided by the
automatic or manual initialization.
Choose Account, you will find the following parameters:
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User Name
User account information, provided by ISP.
Password
Account password provided by ISP.
SIP Server
SIP server address provided by ISP.
Note:
Should the IP PBX (SIP registrar) require an authentication, you will be prompted to
enter the correct password. Make sure you are using the appropriate input method or
enter the password via the web user interface.
Enterprise IP Phone Getting Started
When you have finished the Network and Account Setting configuration, the Register
Status Icons will show in the idle screen:
Registered successfully
Register failed
Registering
When all accounts register fail, phone will display "No Service" by default.
When the phone reboot, it will register automatically. If many phones register at the
same time, this will affect the server, the users can set the register power up time so
that the phone will random register automatically within the set time.
Setting the power up time via web interface:
Choose Network->Advanced-> Registration random, enter the time in the field.
Configuring via keypad
Network Settings: Press Menu->Settings->Advanced Settings, enter the password,
and choose Network ->WAN Port /PC Port /VLAN/Webserver Type/802.1x Settings/VPN
Option to enter the internet relating configuration page.
Account Settings: Press Menu->Settings->Advanced Settings, enter the password,
and choose Accounts to configure the account settings.
You can refer to the above “Configuring via Web Page” for the parameter details.
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Enterprise IP Phone Overview
Overview
Keypad Instruction
You can check the following list which introduces the IP phone’s keypad in details:
Power Indication LED
It will show the power status, it will be on if the phone is powered, off if the phone is not
powered,and blink when someone calls in or there is a call on mute.
Hot Keys
The screen will display labels for these keys, to identify their context-sensitive functions,
and you can custom softkeys under different status.
Line Keys
These buttons are used to active up to the six user accounts.
DSS Keys
These keys are used for various functionalities such as call /Line appearance Button,
Speed dial, Intercom, Pickup, Hold, Transfer, etc. If not stated the adjacent LED will
light when the assigned functionality is turned on.
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Enterprise IP Phone Overview
Dial Pad
Use the DTMF hard keys to enter numbers, letters and special characters. Depending on
the selected input mode, you can enter digits, lower / upper case or special characters.
Navigation Keys
Use the navigation keys to navigate in the display menus and confirm or cancel actions.
Audio Device Control Keys
Use the audio device control keys to perform the following actions depending on your
phone type:
: Adjust the volume of the handset, headset, speaker, ring tone and
signal tone;
: Allows for hands-free communication during calls;
Press to switch to the Group Listening mode;
: Place and receive calls through an optionally connected headset. The LED will
be on when the phone is in Headset mode;
: Mute audio transmission locally during calls;
Hard Feature Keys
: Allow users to access the voicemail interface directly;
: Enable setup of a conference;
: Place a call on hold or resume it;
: During a call, press to transfer the current call to the third party;
When the phone under the idle, press to enter the forward configuration page;
: Press to enter the Dialed Calls interface and choose a record to dial out;
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LED Status
Description
Steady green
The monitoredaccount is in idle status
Blinking red
There is an incoming call to the monitored account
Steady red
The monitored account is on a conversation
Off
It is not active as BLF
LED Status
Description
Steady green
All of the members are in idle status
Steady red
Some part(s)is seizing the line
Blinking green 300ms
Some part(s) is ring-back
Blinking red 300ms
Some part(s) is ringing
Steady orange
Some part(s) is on the phone
Blinking Orange
500ms
Some part(s) is under the public hold status, and all of the
members can retrieve the call
Blinking green 500ms
Some part(s) is under the private hold status, and only the
initiator can retrieve the call
Blinking red 500ms
Three way conference, all of the parts press hold
Off
It is not active as BLA
LED Status
Description
Steady green
The monitoredaccount is in idle status
Fast blinking green
There is an incoming call to the monitored account
Slow blinking green
The monitored account is on an conversation
Off
It is not active as BLF
LED Status
Description
Steady green
All of the members are in idle status
Slow blinking green
Some part(s)is seizing the line/ ring-back/ under the private
hold status.
Fast blinking green
Some part(s) is ringing/on the phone / under the public hold
status or all of the parts press hold.
Off
It is not active as BLA
Enterprise IP Phone Overview
LED Instruction
Table 1 DSS Key set to BLF
Table 2 DSS Keys set to BLA (Bridged Line Appearances)
Table 3 Line Keys set to BLF
Table 4 Line Keys set to BLA
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LED Status
Description
Steady green
The account is active
Blinking green
There is an incoming call to the account, or there is a call on
hold.
Off
The phone is in idle status whatever registered /unregistered
LED Status
Description
Steady green
Power on
Blinking green
There is an incoming call, or there is a call on mute
Off
Power off
Icon
Description
Flashes when the internet is disconnected
Account register failed
Account registering
Account register successful
Missed calls
Call in
Call out
Input Method: all letters and numbers
Input Method: numbers
Input Method: multi-lingual letters in lower case
Input Method: multi-lingual letters in upper case
Call mute
Call hold
Voicemail
SMS
Call forward
DND(Do Not Disturb)
Enterprise IP Phone Overview
Table 5 Line Keys
Table 6 Power Indication LED
Icon Instruction
The IP Phone displays different kinds of icons on its LCD, you can refer to the following
table for their meanings:
Page 17
Auto answer
In handset mode
In headset mode
In speaker mode
Ring volume is 0
The recording session cannot be started
The recording cannot be stopped
Probably the recording box is full
This call cannot be recorded
The recording session is successfully started
Phone Options
Phone UI
Web UI
Status
--IP
--MAC
--Firmware
--Network
--Phone
--Accounts
√
√
Enterprise IP Phone Overview
User Interface
There are two ways to customize specific options on your phones:
1. Using keypad and display on the phone;
2. Using Web user interface in an Internet browser from your PC; please refer to
“Configuration and Registration” to get into the Web interface.
In many instances, it is possible to use both the user interfaces to operate the phone
and change settings; some, however, are only possible via a phone or web user
interface. Please refer to the following table for differences:
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Features
--Call Forward
--Call Waiting
--DSS Keys
--Key as Send
--Hot Line
--Anonymous Call
--Auto Redial Settings
--DND Code
--ReDialTone
--Emergency
--BusyToneDelay
--Return code when refuse
--Return code when DND
--Intercom
--Call Completion
√
√
√
√
√
√
√
√
√
√
√
Basic Phone Functions
--Language
--Time & Date
--Ring Tone
--Phone Volume
--Logo Customization
√
√
√
√
√
√
√
√
Advanced Phone Functions
--Accounts
--Network
--Voice
--Codecs
--Echo Cancellation etc
--Phone Setting
--Backlight
--Contrast
--Lock
--Reset to factory
--Set admin password
--Set AES Key
--Auto Provision
√
√
√
√
√
√
√
√
√
√
√
Enterprise IP Phone Overview
Page 19
SIP Account
--User Option
--Account Active
--Label
--Display Name
--Register Name
--User Name
--Account
--Password
--SIP Server
--Register Status
--Server Option
--Registrar Server
--Registrar Port
--Outbound Proxy Server
--Backup Outbound Proxy Server
--OutBound Status
--NAT Traversal
--STUN Server
--STUN Status
--Missed call log
--Auto Answer
√
√
√
√
√
√
√
√
√
√
√
√
√
√
√
√
√
Other Features
--Messages
--History
--Directory
--Contacts
--Blacklist
√
√
√
√
√
√
√
√
√
√
Note:
1. The above table only indicates most of phone functions rather than all of them.
Please refer to the relating parts for more details.
Enterprise IP Phone Overview
The default administrator password is admin.
Page 20
Note:
All languages may not be available for selection. The available languages depend on
the language packs currently loaded to the IP phone. Please contact with your system
administrator for more information about loading language packs.
Enterprise IP Phone Customizing Your Phone
Customizing Your Phone
General Settings
Phone Status
You can view the status of your phone using the Phone interface or the Web interface.
This option allows you to review:
Network status: IP, Mac, WAN/LAN, Gateway and DNS;
Phone status: Model, Hardware, Firmware, Product ID and MAC;
Accounts: The 6 SIP accounts status;
Firmware version;
To check the Phone Status via Phone interface:
1) Press OK button directly or Menu hot key, choose the Status option.
2) Use the navigation keys to scroll through the list and check the specific one.
To view the Phone Status via Web interface:
Open the web browsers and input the IP Address http://WAN-ip-address; Enter the
account and password (default account and password are both “admin”); choose
Status directly to check the status.
Language
The default Phone interface language is English. The Web interface language will
depend on your computer Operation System. It will automatically match the language
with your computer and browser.
It also supports Simplified Chinese, Traditional Chinese, French, German, Italian,
Portuguese, Spanish, etc. You can change the language for the phone user interface
and the web user interface independently from each other.
2) If SNTP Settings is chosen, the phone will automatically get the time from the
specific NTP Server. Use the navigation keys to highlight the specific option and the
relating changes. You can set the Time Zone, NTP Server1/Server2, and Daylight
Saving respectively.
3) If Manual Setting is chosen, the time can be set manually. Use the navigation keys
to highlight the option and enter the specific date and time.
4) Press Save hot key, the time appears on the idle screen will be changed. Press Back
hot key to return to the previous screen.
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Enterprise IP Phone Customizing Your Phone
To set the time format via phone interface:
1) Press Menu->Settings->Basic Settings->Time & Date->Time & Date Format.
2) Use the Switch hot key to choose a preferred time format: 12 hour or 24 hour.
3) Use the Switch hot key to choose a preferred date format, the IP phone can support
7 kind of date display format.
4) Press the Save hot key to save the changes and return to the previous screen.
To change the Time and Date via the Web interface:
Choose Phone->Preference to do the relating changes. You can also change the Update
Interval which specifies the time frequency that the phone refreshes the time
automatically. Please refer to the instruction above for the parameters’ detail.
To change the Daylight Saving Time Settings via the Web interface:
1) Choose Phone->Preference->Daylight Saving Time to do the relating changes.
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Enterprise IP Phone Customizing Your Phone
2) Choose Enable option, then you can set the Daylight Saving Time.
3) Choose Automatic. There is a table named as AutoDST.xml has been saved in the
configuration file, if the table includes daylight saving time of your time zone, it will
show the Fixed Type: By Date or By Week. And the daylight saving time is
unchangeable, unless to update the AutoDST.xml via auto provision.
Keypad Lock
You can lock the keypad of your phone when you are temporarily not using it. This
function helps you to protect your phone from unauthorized use. You can lock the
following specific keys:
Menu Key: The Menu hot key cannot be used until unlocked. You cannot access
the menu of the phone.
Function Keys: The hard function keys cannot be used until unlocked. You cannot
access the MESSAGE, CONF, HOLD, MUTE, TRAN, RD, History,
Directory, DND, OK, X, navigation Keys, etc.
All Keys: All of the keys can not be used until unlocked. You can only use the
phone to answer the incoming calls.
Lock&Answer: All the incoming calls will be put through automatically (Auto Answer),
but can not be hung up by your party.
To enable keypad lock via Phone interface:
1) Press Menu->Settings->Advanced Settings, enter the password, and then press
Page 24
Enterprise IP Phone Customizing Your Phone
Confirm hot key.
2) Press Phone Setting->Lock.
3) Use the navigation key(or press the Switch hot key)to highlight the one you want
to lock.
4) Press Save hot key to save the change, or Back hot key to return to the previous
screen.
5) The icon will be displayed on the top right corner of the idle screen.
6) If you choose LOCK&ANSWER, it will show the icon and on the user
interface.
To unlock the phone via Phone interface:
1) Press Menu hot key, you are prompted for the password.
2) Enter the password, and then press Enter hot key, the phone will be unlocked.
3) The icon will be disappearing from the idle screen.
4) If you choose Lock&Answer, you have to enter Menu->Settings->Advanced
Settings, enter the password, and then choose Phone Setting->Lock to disable this
option.
To enable keypad lock via Web interface:
Choose Phone->Preference-> Keyboard Lock to do the relating changes. Please refer to
the instruction above for the parameters’ detail.
Page 25
Note:
1. The default password for unlock is admin.
Enterprise IP Phone Customizing Your Phone
Audio Settings
Volume
You can adjust the volume of handset/speaker/headset/Ring.
To adjust the volume when you are not in an active call:
1) Press Menu->Settings->Basic Settings.
2) Scroll to Phone Volume, and press Enter hot key, highlight the one you want to
adjust the volume, use the Volume Adjustment Bar or navigation keys to adjust the
volume.
3) Press OK hot key to save the change or Back hot key to cancel.
Page 26
Note:
The volume can only be adjusted via Phone interface. When you adjust the ring volume
to 0, or press the Silence hot key when there is incoming call, the icon will be
shown on the LCD. Press the Volume Adjustment Bar to adjust the volume, and the icon
will disappear.
Enterprise IP Phone Customizing Your Phone
4) And you can also press the Volume Adjustment Bar to adjust the ring volume when
the phone is in idle status.
To adjust the volume when you are in an active call:
When Handset/Headset/Hands-free mode is activated, press the Volume Adjustment
Bar to a comfortable level.
Ring Tones
You can adjust the type and volume of the ring tone.
To adjust the Ring Tone Type via Phone interface:
1) Press Menu->Settings->Basic Settings.
2) Scroll to Ring Tone, and press Enter hot key.
3) Use the navigation keys to highlight the specific one.
4) Press Save hot key to save the change or Back hot key to cancel.
To change the Ring Tone Type via Web interface:
Choose Phone->Preference->Ring Type, highlight the specific one in the scroll-down
menu, click confirm button to save the changes. You can also delete the specific one by
clicking the Del button.
Page 27
Note:
The ring tone file of system cannot be deleted.
Note:
The ring tone file format must be in 16bits WAV format (via Ulaw Compression), 8K
sample rate (monophony). Blank or other special characters cannot be included in the
file name.
Enterprise IP Phone Customizing Your Phone
To upload the new Ring Tone via Web interface:
1) Choose Phone->Preference->Upload Ringtone.
2) Click Browse button to choose the specific ring tone file.
3) Click Upload button to upload the file.
To specify ring tones for a specific account via Web interface:
Choose Account->Basic->Ring Type option, and highlight the preferred one for the
chosen account in the scroll-down menu, then click confirm button to save the changes.
Codec Selection
The IP phone supports the following voice codecs:
G723_63, G722, G726-16, G726-24, G726-32, G726-40, PCMA, G729, PCMU and
G723_53
You can enable/disable the desired codecs via Web interface. Please contact your
System Administrator for more details about the codecs.
To enable/disable the codecs:
Page 28
Note:
Codec selection can only be set via Web interface.
Enterprise IP Phone Customizing Your Phone
1) Choose Account->Codecs.
2) Use the navigation keys to highlight the desired one in the Enabled/Disable Codecs
list, and press the / to move to the other list.
3) Click Confirm to save the change.
Contact Management
Edit/Add/Delete Contact
You can store a large number of contacts in your phone's directory. You can add, edit,
delete, dial, or search for a contact in this directory.
The directory includes Local Directory, Blacklist, Remote Phonebook and Broadsoft
To add a Group via Phone interface:
1) Press Directory->Local Directory
Page 29
Enterprise IP Phone Customizing Your Phone
2) Press AddGroup hot key to enter to the Add Group page.
3) Enter the group name and choose the ring.
4) Press the Save hot key to save.
To add a contact via Phone interface:
1) Press Directory->Local Directory
2) Choose a group, and press the Enter hot key.
3) Press Add hot key, enter Name, Office, Mobile, Other and Account options of the
contact by the keypad. Use the abc hot key to select between numeric and
upper/lower case alphanumeric modes.
4) Use the navigation keys to select the desired account as Line if you want to assign
the contact to a specific account.
5) Choose and set a special ring tone for the contact.
6) Use the navigation keys to select the group which you want to assign.
7) Press Save hot key to add the record to contacts or Back hot key to cancel.
To edit a contact via Phone interface:
1) Press Directory->Local Directory
2) Choose a group, and press the Enter hot key.
3) Use the navigation key to highlight the one you want to edit, press Option->Detail,
and enter to the edit interface.
4) And then make the changes, press Save hot key to save the changes, or press Back
hot key to return to the directory.
Page 30
Enterprise IP Phone Customizing Your Phone
To delete a contact via Phone interface:
1) Press Directory->Local Directory
2) Choose a group, and press the Enter hot key.
3) Use the navigation key to highlight the one you want to delete, press Option hot key,
and scroll to Delete, press OK hot key.
4) It will pop up a warning frame asking whether confirm to delete the contact.
5) Press OK hot key to confirm the operation, or press the Cancel hot key to return to
the directory.
To move a contact to the Blacklist via Phone interface:
1) Press Directory->Local Directory
2) Choose a group, and press the Enter hot key.
3) Use the navigation key to highlight the one you want to move, press Option hot key,
and scroll to Move to Blacklist, press OK hot key.
4) It will pop up a warning frame asking whether confirm to move the contact.
5) Press OK hot key to confirm the operation, or press the Cancel hot key to return to
the directory.
Page 31
Note:
If a contact is moved to the blacklist, then the call from this contact cannot get through.
Enterprise IP Phone Customizing Your Phone
To move a contact in History to Contacts via Phone interface:
1) Press History hot key to enter the local call history list.
2) Use the navigation keys to highlight a record, and then press the Option hot key to
pop up the field, highlight Add to Contacts option, then press the OK hot key to
enter the edit interface.
3) Press the abc hot key to switch the input mode.
4) After the edition, press the Save hot key to save the change. Then you can go to
Contacts interface to check the record.
To search a contact via Phone interface:
1) Press Directory->Local Directory->Search.
2) It will turn to the search interface, and then you can enter the query condition,
press the OK hot key.
3) Then the phone will show the record which qualified.
To add/delete/edit/move the contacts via the Web interface:
Choose Contacts->Local Phone Book. Please refer to the instruction above for the
parameters’ detail.
Page 32
Enterprise IP Phone Customizing Your Phone
Import/Export Contact list
Import/Export Contact List via Web interface:
1) Choose Contacts->Local Phone Book.
Page 33
Note:
Import/Export Contact List can only be set via Web interface.
Enterprise IP Phone Customizing Your Phone
2) Browse the specific contact list file in .XML format or .csv format, and then click
Import button. The imported contact lists will be shown in the directory.
3) Move the mouse to the icon; you will see the notes for parameters. The
meanings of this icon on other pages is the same, we will not elaborate it one by
one.
4) Click the Export button to export the contact list.
BlackList
If you add a contact to blacklist, then the call from this contact cannot get through.
The operation of blacklist is the same as contact.
Page 34
Enterprise IP Phone Customizing Your Phone
Remote Phone Book
The IP phone has directory itself, but in the enterprise applications where there are a
need for a common phone book. For the maintenance and the update of it, the common
phone book is usually carried out on the server or IPPBX to maintain up-to-date public
phone book, terminal users need to have remote phone book function. When the users
browse the remote phone book, the terminal will check and download the latest
information released on the server in time, and display on the terminal for the user.
To set the Remote Phone Book via Web interface:
1) Choose Contacts->Remote Phone Book.
Page 35
Note:
1. This IP phone can support 5 remote phone books at most.
2. Every contact in the remote phone book can set several phone numbers.
Enterprise IP Phone Customizing Your Phone
2) Input the Phone book URL and the phone book name, and then click the Confirm
button to save the change.
To check the Remote Phone Book via Phone interface:
1) Press the Directory->Remote phonebook.
2) Enter to the Remote Group page, choose a special one, and press the Enter hot key,
it will go to the corresponding URL address to download the contact information for
you.
Broadsoft
Broadsoft phone book is the same as the Remote Phone Book. This feature allows you
to download contact list from the server. Input the phonebook URL, port, username,
password and rename the phonebook.
Page 36
Enterprise IP Phone Customizing Your Phone
LDAP
LDAP can support these functions:
1. Search the contact: Press the DSSkey which is set up as LDAP, input a number or
letter in the new interface, the phone will search the contact in LDAP server which
following the Certain rules, and show it in the LCD, user can choose the contact to call
out.
2. Search the incoming call: the phone will search the local directory when there is a
coming call. If they can’t find the contact in the local directory, it will search them
through LDAP server, and show the contact name in the LCD. The LDAP Lookup For
Incoming Call option can be configured to enable or disable this function via web
interface.
3. The function of Dial-up directory: under the dial interface, each time you press a key
there are inquiring for a number. It will show on the LCD and let the user to choose. The
LDAP Lookup For PreDial/Dial option can be configured to enable or disable this function
via web interface.
To set the LDAP via the Web interface:
1) Choose Contacts->LDAP.
2) Configure the corresponding options.
3) Click Confirm to save the change.
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Enterprise IP Phone Customizing Your Phone
Other Settings
Key as Send
Users can set a specific button (“#” or “*”) to active as the send button.
To set the send key via the IP phone interface:
4) Press Menu->Features->Key as Send->Enter to enter the configuration page.
5) Press the Switch hot key to choose a button that you want to use as the send key:
“#”, “*”, or disable this option.
6) Press the Save hot key to save the changes.
To set the send key via the Web interface:
1) Choose Phone->Features->Key As Send.
2) Highlight the specific one in the pull-down menu, then click confirm button to save
the change.
Page 38
Enterprise IP Phone Customizing Your Phone
Hot Line
To set the hot line number via the IP phone interface:
1) Press Menu->Features->Hot Line->Enter to enter the configuration page.
2) Enter the hot line number and HotLine Delay time (for example, 20 seconds), then
press the Save hot key to save the changes.
3) When you pick up the handset or press the speaker button, it will dial out the
number automatically if you do not press any keys for 20 seconds.
To set the Hot Line via the Web interface:
1) Choose Phone->Features.
2) Input the Hotline Number and Hotline Delay, and then click the Confirm button to
save the change.
Page 39
Note:
This configuration is only available for the current default account.
Enterprise IP Phone Customizing Your Phone
Anonymous call
To set the anonymous call via the IP phone interface:
1) Press Menu ->Features->Anonymous Call->Enter to enter the configuration page.
2) By the Switch hot key, you can choose the Line ID.
3) Press the navigation keys to enter and choose whether to enable the anonymous
call function. This feature allows the subscriber to make a call with the display of
their calling identification information blocked.
4) If you want to realize this function by server, please choose and enter the Call On
Code and Call Off Code. When you choose to enable the anonymous call function on
your IP phone, it will send information to the server, and the server will enable/
disable the anonymous call function for your IP phone automatically.
5) Press the navigation keys to enter and choose whether to enable the anonymous
rejection function. The feature allows the subscriber to reject all calls from callers
who have blocked the display of their calling identification information (calling
number and calling name).
6) If you want to realize this function by server, please choose and enter the Reject On
Code and Reject Off Code. When you choose to enable the Rejection option on your
IP phone, it will send information to the server, and the server will enable/ disable
the rejection anonymous call function for your IP phone automatically.
7) Press the Save hot key to save the changes.
To set the anonymous call via the Web interface:
1) Choose Account-> Basic-> Anonymous Call to do the relating changes. Please refer
to the instruction above for the parameters’ detail.
2) Then click the Confirm button to save the changes.
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Enterprise IP Phone Customizing Your Phone
Auto Redial
Auto redial is a telephone feature that redials a busy number in a fixed number of times
before giving up.
To set auto redial via the IP phone interface:
1) Press Menu->Features->Auto Redial Settings->Enter to enter the configuration
page.
2) By the Switch hot key, you can choose whether to enable the auto redial function.
3) Press the navigation keys to choose and set the redial interval. It is measured by
seconds.
4) Press the navigation keys to choose and set the redial times.
5) Press Save hot key to save the changes.
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Note:
If you enable the auto redial function, then without operations for 5 seconds in the auto
redial interface, it will turn to the idle interface automatically.
Enterprise IP Phone Customizing Your Phone
To set auto redial via the Web interface:
1) Choose Phone-> Features-> Auto Redial.
2) Choose Enabled or Disabled in the pull-down menu, then click Confirm button to
save the change.
Auto Answer
Auto-answer allows an incoming call to be answered without requiring any action by the
user. This is a useful feature for people who have difficulty in using their hands or
fingers, who have a visual impairment, or who have a cognitive impairment. You can set
this function to a special account.
To set Auto Answer via the IP phone interface:
1) Press Menu->Settings->Advanced Settings, enter the password and press enter
hot key.
2) Then choose Accounts->Line X to enter the configuration page, use the navigation
keys to choose Auto Answer option.
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Enterprise IP Phone Customizing Your Phone
3) Press the Switch hot key to enable or disable the auto answer function. The default
is Disable.
4) Press the Save hot key to save the changes.
To set Auto Answer via Web interface:
1) Choose Account-> Basic-> Auto Answer.
2) Choose Enabled or Disabled in the pull-down menu, click Confirm button to save
the change.
Missed call log
Defines whether to save the missed calls to the call history record. This function can
only be set via the Web interface:
1) Choose Account-> Basic->Missed call log.
2) Choose Enabled or Disabled in the pull-down menu, click Confirm button to save
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Enterprise IP Phone Customizing Your Phone
the change.
Broadsoft Call Log
This feature allows you to download call history from the server. Input the URL, port,
username, password and rename the phonebook
Configure Call Log via web interface:
1) Choose Contacts->Call Log
2) Choose the Calllog Item.
3) Input the display name, URL, port, username and password.
4) Click the confirm button to save the changes.
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Enterprise IP Phone Customizing Your Phone
Check Call Log via phone interface:
1) Press Menu->History Type->Network Call Log
2) Choose the Call log Item, press Enter softkey to download the call log.
Logo Customization
You can upload your own logo which shown in the idle screen.
Upload the logo via web interface:
1) Choose Phone-> Features-> Use Logo->Custom Logo via the Web interface, press
Browse button, and choose the corresponding file.
2) Press Upload button to complete the Logo Customization. You will find the desired
logo shown on the idle screen.
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Note:
1. You can also upload the Logo by AUTO PROVISION.
2. By the Web interface, users can set a logo to be a System Logo or a Custom Logo,
and the Custom Logo can be deleted.
3. Only support DOB format file, For more information please contact the
administrator.
Enterprise IP Phone Customizing Your Phone
Programmable Key
The hot-key, navigation keys and function keys on the keypad are editable. Users can
customize specific features for these keys according to their actual needs.
This function can only be set via the Web interface:
1) Choose Phone->DSS Key->Programmable Key.
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Enterprise IP Phone Customizing Your Phone
2) Choose and customize specific features for these keys.
3) Click Confirm button to save the changes.
Softkey Layout
The phone can support 12 kinds of call interface to set up softkey, user can setup
different function key according to his/her own requirement or habit.
To set up softkey via web interface:
1) Choose Phone->Softkey Layout.
2) In the "Custom Softkey" field, chose Enable in the pull-down menu.
3) You can choose the corresponding call states which you want to set up the softkey
in the Call States field.
4) Highlight the desired one in the Unselect Softkeys/Select Softkeys list, and press
the / to move to the other list.
5) And you can use / to choose the order how to display in the call states.
6) Click confirm to save the changes.
7) You can also click the Reset to Default button to reset the softkeys interface.
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Note:
1. We can add the Empty key more than once, but others can only choose once time,
and can’t be repeat. when you set up the Selected Softkeys key more than 4 options,
the LCD of phone will transfer the forth key with "More" automatically, which can be use
to switch to the next page, and continue to show up the other key.
Enterprise IP Phone Customizing Your Phone
Live Dialpad
Defines whether to dial out the dialed number automatically.
This function can only be set via the Web interface:
1) Choose Phone->Preference->Live Dialpad.
2) Enable or disable it in the pull-down menu.
3) Click Confirm button to save the change.
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Enterprise IP Phone Customizing Your Phone
Replace Rule
A dial plan establishes the expected number and pattern of digits for a telephone
number. This includes country codes, access codes, area codes and all combinations of
digits dialed. For example if you set the Prefix as 0 and Replace as 0086 (Chinese
country code), when you dial 05702000 out, the number will be replaced by
00865702000 automatically.
To set a Replace Rule via the Web interface:
1) Choose Phone->Dial Plan->Replace Rule.
2) Enter the desired Prefix, Replace and Account.
3) Press Add button to save the changes.
4) You can also delete a specific one from the dial plan list.
5) You can select a record to modify, then click Edit button to submit.
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Enterprise IP Phone Customizing Your Phone
Dial Now
Dial-now enables you to define the specific length of any number/letter in advance(for
example xxx), next time when users dial out the 123 whose length matches the
Dial-now rule, the phone will dial out 123 in one second without pressing Send button.
To set a Dial Plan via the Web interface:
1) Choose Phone->Dial Plan->Dial now.
2) Enter the number in Dial-now Rule and Account.
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Note:
1. If need to replace the unknown contents, then you can use (.) or (x), “.” stand for a
string of char, “x” stand for any one char. The content in () stand for a variable, the first
variable is expressed by $ 1, the second variable is expressed by $ 2, the rest can be
done in the same manner. For example: if you want to replace the any input content
with the content beginning with 8. Input (.) in Prefix box, and input 8$1 in Replace box.
Enterprise IP Phone Customizing Your Phone
3) Press Add button to save the changes.
4) You can select a record to modify, then click Edit button to save.
5) You can also delete a specific one from the dial plan list by pressing Del button.
Area Code
Area codes are also known as Numbering Plan Areas (NPAs). These are necessary (for
the most part) only when dialed from outside the code area and from mobile phones.
Area codes usually indicate geographical areas within one country, although the
correlation to geographical area is becoming obsolete. For non-geographical numbers,
as well as mobile telephones outside of the United States and Canada, the "area code"
does not correlate to a particular geographic area.
To add the area code via the Web interface:
1) Choose Phone->Dial Plan->Area Code.
2) Enter the Code and Account, set the Min Length and the Max Length option, and
then click the Confirm button to save.
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Note:
The numbers set in Emergency cannot use the dial plan rule.
Note:
1. In the Account field, you can enter 1,2,3…, “1” represents Account 1, “2” represents
Account 2 ……, if the account box is empty, it mean this rule works for all accounts .
Enterprise IP Phone Customizing Your Phone
Block Out
The specific phone numbers can be forbidden to be call out from your IP phone.
1) Choose Phone->Dial Plan->Block Out.
2) Enter Block Out Number and Account, click Add button to save the changes, or
choose the specific one in the list, click Delete button to delete the record.
3) You can select a record to modify, then click Edit button to submit.
4) You cannot dial out the number from your IP phone unless it is removed from the
forbidden list.
Feature Synchronisation
When enabled the synchronize function, configure the DND/FWD function on device or
server, DND/FWD status on device and server will be in correspondence.
To set Feature Key Synchronisation via the Web interface:
Enterprise IP Phone Using the Basic Call Functions
2) There is a pull-down menu in the Type field, choose Intercom from the list.
3) Choose whether to enable this function from the pull-down menu.
4) Click the Confirm to save the change.
Push XML
Users configure the server's IP address on Web page, when phone receives request, it
will determine whether to display corresponding content on the phone which sent by
the specified server or not.
To set Push XML via Web interface:
1) Choose Phone->Features-> PushXML Server IP, enter the server IP in the field.
2) Click the confirm button to save the change.
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Enterprise IP Phone Using the Basic Call Functions
WatchDog
When 'WatchDog' function is 'Enabled', phone will auto reboot after 10 seconds if some
important process of phone crash. When 'Disable' the function, the phone will not
reboot.
Configure watchdog via web interface:
Choose phone-> Preference->WatchDog, in the pull-down menu, choose enable or
disable this function.
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Enterprise IP Phone Using the Basic Call Functions
Action URL/URI
Action URL: Record the operation of phone, send these corresponding information to
server; action URI: Remote control phone for corresponding operation.
Action URL:
The operation can be recorded include: Setup Completed, Log On, Log Off, Register
Failed, Off hook, On hook…etc.
Set Action URL via web interface:
1) Choose Phone->Action URL
2) Enter the Corresponding contents.
3) Click Confirm to save the changes.
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Enterprise IP Phone Using the Basic Call Functions
Action URI:
Enter the “http://Phone ip/cgi-bin/ConfigManApp.com?key=xxx” in Browser address
bar, the phone will realizing the corresponding function. If you not login the web with
the user name and password, you will need to specify the user/password to confirm the
operation. The username/password can be added into the URI like:
Our phone can support the following functions function:
Key=xxx stand for the following rules:
To answer the call: key=OK/key=ENTER
To turn on speaker mode: key=SPEAKER
Press transfer button: key=F_TRANSFER
Increasing the volume: key=VOLUME_UP
Reduce the volume: key=VOLUME_DOWN
To mute the call: key=MUTE
To hold the call: key=F_HOLD
To end the call: key=X
To enter the DTMF number(include Numeric , * or # keys): key=0-9/*/POUND
Press a line key: key=L1-L6
Press a DSS key: key=D1-D10
Press Conference button: key=F_CONFERENCE
Press a soft key: key=F1-F4
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Enterprise IP Phone Using the Basic Call Functions
Press Message button: key=MSG
Press Headset button: key=HEADSET
Press RD button: key=RD
Press navigation key: key=UP/ DOWN/ LEFT/ RIGHT
To reboot the phone: key=Reboot
To check the Auto provision: key=AutoP
To enable DND: key=DNDOn
To disable DND: key=DNDOff
Dial out:
http://phone IP/cgi-bin/ConfigManApp.com?number=NUMBER&outgoing_uri=URI
Phone ip stand for the phone’s IP address. NUMBER stand for the number which you
Before retrieving the new voicemail, please make sure that the connecting code has
been set on the phone.
Enterprise IP Phone Using the Basic Call Functions
2) You can view the amount of the voice mail that includes new or old voice mail.
3) Choose the account and press the Connect button, then you are able to listen to
your new and old messages.
To retrieve the new voicemail via the Phone interface:
1) Press the Voicemail hot key directly.
2) You may be prompted to enter the password which is needed to connect to your
VoIP telephony system. It depends on your system.
3) Your voice mailbox is called and you are able to listen to your new and old
messages.
SMS
You can retrieve the SMS in the same way as Voicemail.
To retrieve the SMS via Phone interface:
1) Press Menu->Messages->Text Message, press Enter hot key.
2) Use the navigation hot key to highlight the options. You can read the message in
the Inbox/ Sentbox/ Outbox/ Draftbox.
3) Press View hot key to open and read the specific message.
To reply the SMS via Phone interface:
1) After retrieving the specific message, press Reply hot key, use the abc hot key to
change the Input Method.
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Enterprise IP Phone Using the Basic Call Functions
2) (Optional) If multiple lines are configured on your phone, select from which line
messages are to be retrieved from the list using the navigation keys and Messages
appear first to last in sent order.
3) Press Send hot key, you are required to choose an account which is used to send
out the message and the number you want to send to.
4) Press Send hot key to send out the message, or Back hot key to return to the
previous menu.
To edit a new message via the Phone interface:
1) Press Menu->Messages->Text Message->New Message to enter.
2) Edit the new message, use the abc hot key to change the input method.
3) (Optional) If multiple lines are configured on your phone, select from which line
messages are to be retrieved from the list using the navigation keys and Messages
appear first to last in sent order.
4) Press Send hot key to send out the message, or Back hot key to return to the
previous menu.
To delete the message via the phone interface:
1) After retrieving the specific message, press Delete hot key.
2) You are prompted to confirm the delete operation, press Ok hot key to delete the
message, or Cancel hot key to return to previous menu.
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Note:
You cannot perform the messaging via Web interface except edit Message.
Enterprise IP Phone Using the Basic Call Functions
To edit the message via Web interface:
1) Choose Phone->SMS.
2) Enter the account information, Number, message content.
3) Press Send button to send out the message, or Cancel button to cancel the
operation.
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Field Name
Description
UDP Keep-alive
Message
Defines whether to active the phone UDP Keep-alive
mechanism. The default is Enabled.
UDP Keep-alive
Interval(seconds)
This parameter specifies how often the phone will send a packet
to the SIP server. Default is 30 seconds.
Login
Expire(seconds)
This parameter specifies the time frequency that phone
refreshes its registration. The default interval is 3600 seconds.
Local SIP Port
Local SIP port. The default value is 5060.
RPort
The parameter allows you configuring the proxy to send
responses back to a particular address and port. The default is
disabled.
SIP Session Timer
This document defines an extension to the Session Initiation
Protocol (SIP). This extension allows for a periodic refresh of
SIP sessions through a re-INVITE or UPDATE request. The
refresh allows both user agents and proxies to determine if the
SIP session is still active.
Subscribe
Period(seconds)
This parameter could set the period of the subscription. The
default value is 1800.
DTMF Type
Select the DTMF type.
Enterprise IP Phone Using the Advanced Phone Functions
Using the Advanced Phone Functions
Account Settings
Please refer to the previous part “Configuration and Registration” for the basic Account
setting information. The following table lists the instruction of the field about the
advanced Account Setting.
You can only configure these settings via Web interface.
1) Choose Account.
2) Select the desired account.
3) Choose Advanced to do the relating settings.
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Enterprise IP Phone Using the Advanced Phone Functions
You can consult your system administrator for more information.
TLS
TLS(Transport Layer Security), an IETF standards track protocol (RFC 5246), was based
on the earlier SSL specifications developed by Netscape Corporation.
If you make a call based on TLS and SRTP (Set the transport as TLS and the SRTP as
On), the IP phone UI will display the connecting and ring back interface. If the reception
also set the transport as TLS, then IP Phone UI will display the icon on both side.
Go to Account->Basic, choose Transport option, in the pull-down menu, you can choose
the TLS option, and then click the Confirm button to save the change.
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Enterprise IP Phone Using the Advanced Phone Functions
DNS-SRV
If the SIP server cannot be used, the phone will be connected on the server which is
available.
To set DNS-SRV via web interface:
Go to Account->Basic, choose Transport option, in the pull-down menu, you can choose
the DNS-SRV option, and then click the Confirm button to save the change.
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Field Name
Description
As Bridge
If you select the Bridge mode, then the two Fast Ethernet ports will
be transparent.
As Router
If you select the Router mode, the SIP phone will work as a router.
IP address
User could configure the PC port IP address.
DHCP Server
If you set the DHCP server on, the device connected to the PC port
will get the IP address automatically between the start IP address
and the end IP address. But if you select the bridge mode, the DHCP
server can not work.
Start IP
Indicate the range of the IP address.
End IP
Indicate the range of the IP address.
Enterprise IP Phone Using the Advanced Phone Functions
Network Setting
PC Port Setting
Please refer to the previous part “Configuration and Registration” for the basic Network
WAN setting information. The following table lists the instructions of the field about the
Network PC Port Setting.
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Enterprise IP Phone Using the Advanced Phone Functions
To configure PC Port settings via Phone interface:
1) Press Menu->Settings->Advanced Settings.
2) Enter the password required, scroll to Network option, press Enter hot key, select
PC port option, then press Enter hot key.
3) If you choose Bridge, it will return to the previous menu.
4) If you choose Router, you will be prompted to enter the IP Address, Subnet Mask,
DHCP Server Disable/Enable.
5) Press Save hot key to save the changes, or Back hot key to return to the previous
menu.
To configure PC Port settings via Web interface:
Choose Network-> PC Port to do the relating configuration, You can consult your system
administrator for more information.
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Field Name
Description
QoS
When the network capacity is insufficient, QoS could provide
priority to users by setting the value.
Local RTP Port
Define the port for voice transmission.
WebServer
Users can choose the WebServer type: Disable, HTTP, HTTPS, or
HTTPS & HTTP.
Enterprise IP Phone Using the Advanced Phone Functions
VLAN Setting
VLAN is a group of hosts with a common set of requirements that communicate as if
they were attached to the Broadcast domain, regardless of their physical location. The
following table lists the instruction of the field about the VLAN Setting.
To configure VLAN settings via Phone interface:
1) Press Menu->Settings->Advanced Settings.
2) Enter the password required, scroll to Network option, press Enter hot key, select
VLAN option, then press Enter hot key again.
3) Choose WAN Port, press Enter hot key.
4) Set the VLAN Status, and input the VID Number, Priority.
5) Press Save hot key to save the settings, or Back hot key to return to VLAN menu.
6) Follow the same way to set the PC Port option.
To configure VLAN settings via Web interface:
Choose Network->Advanced to do the relating configuration. You can consult your
system administrator for more information.
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Enterprise IP Phone Using the Advanced Phone Functions
LLDP
The Link Layer Discovery Protocol (LLDP)is a vendor-neutral Layer 2 protocol that
allows a network device to advertise its identity and capabilities on the local network.
Enable LLDP function; the phone will go to switch to get related VLAN parameters
automatically. (Synchronous with VALAN in switch)
To configure LLDP settings via Web interface:
1) Choose Network->Advanced->LLDP->Active option, in the pull-down menu,
choose enable.
2) Then enter the corresponding Packet Interval in Packet Interval field.
3) You can also disable this function when you choose disable in active field.
4) Click the Confirm button to save the change.
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Enterprise IP Phone Using the Advanced Phone Functions
HTTPS
This IP phone can support HTTPS (Hypertext Transfer Protocol over Secure Socket
Layer). Adding SSL layer under HTTP, in short, it is a security version of HTTP. Users can
set this transmission mode via web page.
To configure HTTPS settings via Web interface:
Go to Network->Advanced, choose WebServer option, in the pull-down menu of Type
field, choose the transmission mode, and then click the Confirm button to save the
changes.
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Note:
1. For more details of the HTTPS, you can consult with your system administrator.
2. IP phone also support Internet Protocol Version 6.
Enterprise IP Phone Using the Advanced Phone Functions
To configure HTTPS settings via Phone interface:
1) Press Menu->Settings->Advanced Settings.
2) Enter the password required, scroll to Network option, press Enter hot key, select
Webserver Type option, then press Enter hot key again.
3) Press the navigation keys or Switch hot key to choose the transmission mode.
4) Press Save hot key to save the settings, or Back hot key to return to Webserver
Type menu.
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Enterprise IP Phone Using the Advanced Phone Functions
Maintenance Tasks
Administrator Mode
The phone allows two modes to configure the phone:
User Mode
Administrator Mode
Administrator mode grants unlimited access to the phone configuration on both Web
and Phone interface. User Mode cannot set the following options: Accounts, Network,
Reset to Factory, other advance phone settings.
Administrator/User Password
Administrator mode grants unlimited access to the phone configuration on both web
and phone user interface. The administrator/user password is used to access:
Web interface.
the advance settings of the phone such as Network, Account, Reset to Factory
Settings via the Phone interface.
The default administrator password is admin. Meanwhile the user name for Web
interface access is admin.
To change the administrator password via Phone interface:
1) Press the hot keys: Menu->Settings->Advanced Settings.
2) You are prompted to enter the required password, the default one is admin.
3) Scroll to Set Password, press Enter hot key.
4) You are prompted to enter the Current, New and Confirm password, press abc hot
key to change the input method.
5) Press Save hot key to confirm the change, press Back hot key to return to previous
menu.
To change the administrator password via Web interface:
Choose Security->Password->admin, enter the Current, New and Confirm password,
click Confirm button to save the changes, or Cancel button to cancel the changes.
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Note:
Please do not power off during reboot, or it will cause the flash memory error.
Enterprise IP Phone Using the Advanced Phone Functions
To logout via Web interface:
Click the Logout button in the top right corner.
Reboot
You should reboot the phone when you are challenged, e.g. after applying changes to
the phone configuration.
To reboot via Web interface:
1) Choose Upgrade->Basic.
2) Click Reboot button.
3) You are prompted to confirm the change, press OK to confirm the changes, press
Cancel to cancel the operation.
Reset to Factory
You should reset the phone only in this case: the phone configuration was changed and
the phone is not functioning anymore. To maintain the configuration of the phone, you
need your system administrator or service provider’s advice.
To reset to factory via phone interface:
1) Press the hot keys: Menu->Settings->Advance Settings.
2) You are prompted to enter the required password, the default one is admin.
3) Scroll to Reset to factory, press Enter hot key.
4) You are prompted to confirm the change, press OK hot key to reset to factory
settings, press Cancel hot key to return to previous menu.
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Note:
The reset to factory option must in the admin mode.
Note:
If you confirm all current setting changes including contact list, call history, account
settings, etc will be lost, you need to export the configuration first if you still want to
import the old configurations after reset. Or your phone must be configured manually
unless mass provisioning is used!
Enterprise IP Phone Using the Advanced Phone Functions
5) It will take a few minutes to reset, please do not power off during resetting, or it will
cause flash memory error.
To reset to factory via Web interface:
1) Choose Upgrade->Basic.
2) Click Reset button.
3) You are prompted to confirm the change, press OK to confirm the changes, press
Cancel to cancel the operation.
To Export/Import the old configuration file via Web interface:
1) Choose Upgrade->Advanced, select Export/Import Config, click Export button to
select the specific configuration file in your local computer, click Import button.
3) It will take a few minutes to reset, please do not power off during resetting, or it will
cause flash memory error.
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Warning:
1. Please do not power off or unplug the Ethernet cable during the updating.
Enterprise IP Phone Using the Advanced Phone Functions
Firmware Update
The phone is delivered with pre-installed firmware which allows operating your phone
flawlessly. If you require updating the phone’s firmware please contact your system
administrator. You can only update the firmware via Web interface.
To update the firmware manually via Web interface:
1) Choose Upgrade->Basic->Browse, select the firmware file in your local computer.
2) Click Upgrade button to update the new firmware.
To update the firmware automatically via Web interface:
1) Choose Upgrade->Advanced, configure the relating settings: Custom Option,
Custom Option Type, URL, Account, Password, Common AES Key and
MAC-Oriented AES Key, PNP config and Check New Config.
2) Click Confirm button, the phone will check the server for a new firmware in a
specific time, and it updates automatically if there is new firmware.
3) You can also update the firmware immediately by pressing Auto-provision button.
Set Auto Provision via phone interface:
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Parameter
Description
Update Protocol
The phone can be updated via TFTP, FTP or HTTP.
TFTP Server
If you choose TFTP as protocol TFTP, you need to enter the TFTP
server IP address and port.
Check new config
You can specific the period that your phone checks the new
firmware from the server: Power on, Repeatedly, Weekly, Power
on + Repeatedly, Power on + Weekly and Disabled.
Scheduling
You can specific the period in days which the phone checks and
updates the new firmware, the range is 1-30 days.
Note:
1. Any power interruption during the following process will most likely lead to a flash
memory error. As a result the system cannot boot up anymore.
2. The upgrade priority is PNP, Custom Option, URL by descending.
3. Users can also delete some configuration options by Auto-provision, for example,
to delete the admin password.
Enterprise IP Phone Using the Advanced Phone Functions
1) Go to Menu->Settings->Advanced Settings-> Auto Provision.
2) Enter the URL, User Name and Password.
3) Click the Save hot key to save the changes.
The parameters of the Auto-provision:
Decryption
This IP phone can support y000000000000.cfg and mac.cfg files encryption and
decryption for user authentication to realize security usage. If there are any encrypted
y000000000000.cfg or mac.cfg files on the server, uses can open the webpage of your
IP phone.
Go to Upgrade->Advanced, choose and fill in the Common AES Key (for
y000000000000.cfg and MAC-Oriented AES Key (for mac.cfg) option, then click the
Confirm button to decryption the files and upgrade to the new version. Shown as below:
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Note:
You can ask your system administrator for the decrypt password.
Enterprise IP Phone Using the Advanced Phone Functions
Set AES Key via phone interface:
1) Go to Menu->Settings->Advanced Settings->Set AES Key.
2) Enter the Common AES and the MAC-oriented option.
3) Press the Save hot key to save the changes.
Zero-sp-touch
Zero-sp-touch this function can help users to configure AUTOP and network parameters
quickly.
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Enterprise IP Phone Using the Advanced Phone Functions
Enable this function, when the power is on or press the corresponding DSSKEY, the
phone will turn to the zero-sp-touch interface.
Turn on Zero-sp-touch via web interface:
1) Choose Upgrade->Advanced->Zero Active, in the pull-down menu, choose enable
to turn on this function.
2) Click Confirm button to save the changes.
Enter into zero-sp-touch interface, first a countdown interface come into view.
1) Not any operation or press cancel hot key, will enter idle interface.
2) Press status key enters into phone’s network interface, can search the internet.
3) Press OK key, enter a network setting interface, press next key enter an AutoP
setting interface, enter the corresponding contents; press OK key to save the
settings. Press back key return to previous menu.
System Log Export
If there are any errors happened in your phone, you can export the system log and send
to your system administrator for diagnosis.
To export the System Log:
1) Choose Upgrade->Advanced, select Export System Log type, if the type is Local, it
will export the syslog directly; if the type is server, it will export the syslog to the
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Enterprise IP Phone Using the Advanced Phone Functions
specified server.
2) Click Export button to export the file.
PCAP Trace Export
The PCAP Trace used to record the date transport of your IP phone. If there are any
errors happened in your phone, you can export the PCAP trace and send to your system