TIPTEL 85 System S0, 85 System UP0 User Manual

User's Manual (UK)

System telephone for
tiptel.com telephone systems

tiptel 85 System S

0

Version 2

tiptel 85 System U

P0

tiptel

Safety instructions

3

Safety instructions

When installing, connecting and operating the tiptel 85 System please observe the
following instructions:

 Connect the connection cable to the appropriate sockets.
 Make sure the cables are laid in such a way that accidents cannot occur.

Connected cables must not be subject to excessive mechanical strain.

 Install the device away from sources of electrical interference.
 Only attach accessories that are authorised for this device.
 Never open the device yourself. Do not touch the wrap connections with sharp

or metal objects.

 Use only a soft damp cloth to clean the device. Do not use abrasive liquids or

chemicals to clean the device.

 Protect the device from moisture, dust, liquids and vapours.
 Do not use the device where there is direct sunlight.
 Do not use the device in areas that are at risk of explosions.
 Please use only the original tiptel connection cable

Contents

4

Contents

Safety instructions......................................................................................... 3

Contents......................................................................................................... 4

Notes .............................................................................................................. 7

Introduction.................................................................................................... 8

Controls and connectors............................................................................... 9

Top.................................................................................................................... 9

Bottom .............................................................................................................. 9

Bottom .............................................................................................................. 10

Initial Set-up................................................................................................... 11

Package Contents ............................................................................................ 11

Installation......................................................................................................... 11

Connecting the unit .......................................................................................... 11

Instructions for use........................................................................................ 15

The keypad....................................................................................................... 15

Overview of keys........................................................................................... 16

The display in standby mode........................................................................... 17

Menu navigation and view................................................................................ 17

Users.................................................................................................................19

Profiles.............................................................................................................. 20

Display icons of tiptel 85 System ..................................................................... 21

Writing texts...................................................................................................... 22

Telephoning with the tiptel 85 System.......................................................... 23

Incoming calls .................................................................................................. 23

Mode of use: Office/regular.............................................................................. 24

Accept ........................................................................................................... 24

Forward to voicebox ..................................................................................... 24

Reject ............................................................................................................ 24

Forward (CD) ................................................................................................ 24

Forward......................................................................................................... 25

Mode of use: Switchboard/operator ................................................................ 27

Taking the first call........................................................................................27

Take a waiting call ........................................................................................28

Transfer ......................................................................................................... 28

Switching between calls ............................................................................... 30

Disconnect .................................................................................................... 30

Conference ................................................................................................... 30

Contents

5

Call deflection (CD)....................................................................................... 31

Outgoing calls .................................................................................................. 32

Direct dial ...................................................................................................... 32

Preset dial – Dialling with handset on hook ................................................. 33

Redial ............................................................................................................ 34

List of incoming calls .................................................................................... 35

Dialling from telephone book ....................................................................... 36

Dialling using function keys.......................................................................... 37

Dialling with automatic outside line access .................................................38

Keypad.......................................................................................................... 38

During the call .................................................................................................. 40

Additional functions....................................................................................... 46

Parking.............................................................................................................. 46

Parking.......................................................................................................... 46

Resume (release parking) ............................................................................47

Call back/automatic redialling.......................................................................... 47

Call Back on Busy (CCBS) or no answer (CCNR) ....................................... 47

Automatic redialling ...................................................................................... 48

Reminder.......................................................................................................49

Deleting an entry from the call back/reminder list .......................................50

Locking your telephone.................................................................................... 50

The lists.......................................................................................................... 52

Incoming messages ......................................................................................... 53

List of incoming calls........................................................................................ 54

Projects............................................................................................................. 56

Telephone book ............................................................................................. 58

Primary telephone book................................................................................... 59

Creating telephone book entries...................................................................... 59

Dialling using the telephone book ...................................................................60

Editing a telephone book entry........................................................................60

Delete telephone book entry............................................................................ 61

Menu structure............................................................................................... 62

Settings .......................................................................................................... 63

Telephony......................................................................................................... 63

Phone ............................................................................................................... 68

MSN / user........................................................................................................ 74

System functions.............................................................................................. 75

Call forwarding ................................................................................................. 78

Date / time ........................................................................................................81

Call filter............................................................................................................ 81

Contents

6

Program function keys ..................................................................................... 83

Additional MSNs ........................................................................................... 85

Profiles ........................................................................................................... 87

User profile .......................................................................................................88

Modify user profiles.......................................................................................... 88

Activating the device profile ............................................................................. 90

Editing device profiles ...................................................................................... 90

Information..................................................................................................... 92

User charges .................................................................................................... 92

Total charges.................................................................................................... 92

Memory used....................................................................................................93

Call counter ......................................................................................................93

Voicebox......................................................................................................... 94

Answering mode .............................................................................................. 94

Messages ......................................................................................................... 95

Configure Outgoing Message (OGM).............................................................. 97

Message forwarding......................................................................................... 98

Configuring the voicebox ................................................................................. 99

System telephone characteristics................................................................. 102

Indications when internal numbers are busy................................................... 102

Indications when external numbers are busy .................................................. 103

Name display (NAME CLIP) ............................................................................. 103

Appendix ........................................................................................................ 104

Accessories ......................................................................................................104

Extension module: tiptel KM-30.................................................................... 104

AC adapter.................................................................................................... 105

Headset......................................................................................................... 105

Performance characteristics of the tiptel 85 System .......................................105

Warranty ...........................................................................................................107

Service ..........................................................................................................108

Environmental compatibility ......................................................................... 109

Declaration of conformity.............................................................................. 109

CE mark ........................................................................................................ 109

Troubleshooting ...............................................................................................110

Cleaning ........................................................................................................... 111

tiptel 85 System technical data ........................................................................ 111

Index............................................................................................................... 112

Notes

7

Notes

We reserve the right to make changes to the User's Manual or the hardware
described at any time and without prior notice. These instructions refer to firmware
version 2.0 of the tiptel 85 System. The current version is also available on the
internet as a PDF file from www.tiptel.com.
The texts and illustrations contained in these operating instructions have been
compiled with the utmost care, though errors cannot be ruled out completely. The
publisher shall not be held liable for any incorrect information or consequences
arising from the same.
© 2007 Tiptel.com GmbH Business Solutions, Ratingen. All rights reserved.

Introduction

8

Introduction

Congratulations on your purchase of the tiptel 85 System.
This system telephone will give you full access to the enormous performance

capability and multiplicity of functions provided by tiptel telephone systems, helping
you to make your daily workload easier.

More comfort and ease of operation due to the clearly arranged menu navigation
together with a large, illuminated graphic display and many other advantages make
your telephone stand out.

You can access all the important functions you need with only a few keystrokes
through the intuitively operated telephone menu.

The programmable function keys allow the user to easily configure the telephone to
meet his/her individual needs. With the aid of optional additional modules (tiptel
KM-30), the number of programmable keys can be expanded from 10 to 100.

Currently

1

the telephone is supported by the following tiptel telephone systems with

firmware version 7.0.15 or greater:

 tiptel 3011 system / office (rack)

2

 tiptel 3022 system / office

2

 tiptel.com family

1

As of October 1, 2008

2

Software Rel. 5.6 or higher required

If necessary please ask your dealer about the current firmware version for your
telephone system.

Operating elements

9

Controls and connectors

Top

Operating elements

10

Bottom

LINE Connector for ISDN line

Connector for wired headset

Connector for wireless headset

POWER Connector for AC adapter

USB

AUX Connector for additional tiptel KM-30 modules.

Connecter for telephone handset.

USB Connector* Connects the telephone with the computer.

* Only for service purposes, other uses not currently supported

Initial set-up

11

Initial Set-up

Package Contents

Please check that you have received everything before starting installation.
Your tiptel 85 System package contains:

 1 tiptel 85 System telephone
 1 handset
 1 handset spiral cable
 1 ISDN connector cable

 1 USB cable Driver and PC software available on the

internet (www.tiptel.com)

 1 User's Manual

A warranty seal is affixed to the underside of the tiptel 85 System (on a housing
screw). Please ensure it is not damaged, otherwise your warranty will be voided.

Installation

Your tiptel 85 System has been produced for normal operating conditions.
Solvents found in furniture varnish, polish, or oil can attack the base pads.
Pads etched this way may leave traces on the furniture.
Therefore use a non-slip underlay, especially for new or freshly treated furniture.

Connecting the unit

Your system telephone has been designed as a terminal device for connection
to a tiptel telephone system. Before you can use the phone you first need to
connect all the necessary cables. To do so, turn the phone upside down:

 Fit the long end of the handset spiral cable into the jack labelled “

” on

the underside and the short end into the handset.

 If you want to use a headset (accessory), connect the cable to the

corresponding headset interface on the underside of the machine.

Initial set-up

12

 To connect a tiptel KM-30 auxiliary module, please read the appropriate

chapter (Accessories p. 104) in this manual.

 Plug the ISDN connecting cable into the “LINE” socket and insert the other end

into an ISDN connecting socket.

 Your system telephone has been designed as a terminal device for

connection to a tiptel telephone system. Connection of a tiptel 85
System S

0

is made via an internal S0 port (4 wire interface). Connection

of a tiptel 85 System U

p0

is made via an internal Up0 port (2 wire

interface). Per U

p0

port one device can be connected. If the device is

connected to other telephone systems or to the public telephone
network, it cannot be guaranteed that the telephone will work correctly.

 Before you connect the system telephone to the telephone system, an

extension must have been configured as a system telephone with the
correct MSN on the appropriate ISDN-port in the telephone system.

When the telephone is connected with an ISDN connector the following message
is seen on the display (firmware version may be higher):

When you connect the telephone for the first time, you will be given a choice of
languages in which to configure your telephone. Select the required language by
pressing the adjacent SELECTION KEY.

tiptel 85 System

Version 2.06

Initial set-up

13

Language settings ↓

Deutsch
English

Francaise
Nederlands

Phone

Then you will need to set the telephone's mode of use. Two modes are available.
The mode of use can only be changed after resetting the device to factory default
(see page 24).

Mode of use: Office / regular

Select this option if you wish to use the telephone as standard office telephone.
This is the standard setting.

Mode of use: Switchboard / operator

Select this option, if you mainly wish to use the telephone for taking and
forwarding calls. The three function keys from the top will be pre-programmed
then (See page 27)

Mode of use

Switchboard/operator
Office/regular

Phone

Next, you will be asked to enter the number of your extension (MSN), which is
used to register the telephone with the telephone system. You can enter different
MSN/user numbers later on in the settings menu.

Initial set-up

14

MSN

[Number]........................

Phone

 When using S

0

devices, always check that the power supply from tiptel
telephone system is configured to operate a maximum of two system
telephones per S

0

port.

 You are strongly recommended not to operate another ISDN telephone

in the same S

0

port of a tiptel 85 System. In order to be able to use the
full range of functions, it makes sense not to connect more than one
tiptel 85 System per S

0

bus. Otherwise, there is a risk that not all the

device’s system functions will work.

 Please make sure that, if you operate more than two telephones through

an S

0

bus, a maximum of 2 conversations only may be carried out at the

same time.

Instructions for use

15

Instructions for use

The following chapter provides information on:

 The telephone’s keypad
 The telephone’s display in standby.
 Menu navigation
 Which icons are displayed on the screen
 The definition of a user
 Why user profiles can reduce your workload

The keypad

The system has six key areas:

 A numerical keypad with the digits 0-9 as well as * and #
 The cursor keys
 OK, DEL and ESC menu keys
 7 SELECTION KEYS next to the telephone’s display
 The keys to select hands-free/speaker, redial, query call, microphone mute,

telephone book, the +/- keys and an illuminated list key

 10 freely programmable illuminated function keys

Instructions for use

16

Overview of keys

(Controls and connectors, P. 9)

List key: Allows you rapid access to message and call list as
well as to projects.

If there are any new calls this key will light up.

,

+/- keys: These keys allow you to change various settings.

Telephone book key: Opens the telephone book or telephone

book menu.

Microphone mute: If this key is pressed during a conversation,
the telephone’s microphone is switched off.

Query call: Used to put existing connections on hold or for
setting up new connections.

Redial: When your telephone is on standby, you can use this to
consult the redial list and, when the handset is picked up, the
last number called will be dialled.

Speaker key: Switches the speaker/hands-free functions on and
off.

This can be switched on during an active conversation by
pressing the speaker key (monitoring).

If the key remains pressed while the handset/headset is hung
up, the device switches to hands-free operation.

, ,

,

Cursor keys: Used to navigate within the menu.

, ,

ESC, OK, DEL: Required for navigating in the menu.

0-9, *, # Number keys: For entering numbers, texts etc.

SELECTION KEYS: Used to select or to switch between entry

fields and functions that are displayed next to the corresponding
key.

Function keys: These keys may be programmed individually or
through the telephone system. Status may be indicated by
means of the integrated illuminated keys.

Instructions for use

17

The display in standby mode

The large, illuminated display shows you the current system status at a glance.

* This information is only provided for the first user (MSN).

Menu navigation and view

When your telephone is in standby, you can access the main menu by pressing
OK (or, alternatively ON or OFF).

Use the ON and OFF cursor keys to switch between the various menu groups.
OK to select a menu group (e.g. settings).
Use the ESC key to exit a menu or entry field (without confirming the change).

Instructions for use

18

Within the menu, you can move the line bar by using the ON and OFF cursor
keys.

Use the OK key to select the marked menu lines or open an entry field.
Alternatively, a function can be selected directly by pressing the adjacent
SELECTION KEY.

To leave the menu display and to put the telephone on standby, press the ESC
key for 2 seconds.

The telephone menu display is as follows:

Header ↓

Menu title
User name

Charlie Couchpotato.....

H

Parameter............Option 1

Martin (Lunch break)

Dotted line (Menu name ·····························)

If a line ends with a row of dots, a submenu can be called up by pressing the
adjacent SELECTION KEY or entering OK on the line.

Line with entry symbol (Charlie Couchpotato… H)

The symbol H at the end of a line shows that the corresponding entry can be
edited using the number keys. The entry mode is automatically opened when you
use the ON and OFF cursor keys to select the end of the line or press the adjacent
SELECTION KEY, after which the entry cursor will flash. Your entry is accepted
when you press the OK key or one of the other SELECTION KEYS. Use ESC to
exit without saving.

Selection line with a row of dots and a colon
(Parameter ••••••••••: Option 1)

When you have selected a line, its settings can be changed by pressing the
adjacent SELECTION KEY or (when the line has been selected) by using the
RIGHT/LEFT cursor keys. This will toggle between two given values. Accept the
change by pressing OK or switch to another line. Reject the change by pressing
ESC.

Instructions for use

19

User line Martin (Lunch break) ························)

The lower line displays the user name and the configured user profile. This shows
whether this setting applies to a certain user (or for which user) or to the entire
device. The adjacent SELECTION KEY can be used to switch between active
users. If there is sufficient space, the active profile for the user can be displayed
after the username.

Users

Your tiptel 85 System can be assigned with up to 10 different telephone numbers
(MSN).

Each of these numbers can be assigned an individual user name. Therefore, a
user corresponds to an MSN entered in the telephone.

After a name is entered, the username will be displayed in the menu in place of the
MSN.

The currently configured user is displayed on the lower line of the display for
number-related actions.

Markham, Linda
00491711234567

25:18
Options
New Line

Charlie (Lunch Break)

You can switch between users by pressing the lower SELECTION KEY (e.g. to
change settings for various numbers/users directly).

 Please note that, for the first MSN (user) entered into the telephone, the

telephone system functions will be pre-configured. If you configure another
user in the telephone, the system functions for the first MSN are active.

Instructions for use

20

Profiles

The tiptel 85 System allows you to combine several settings parameters in one
profile, so that you can switch between these as a combination.

This means that the telephone can be optimally and quickly adapted or time­configured to the various situations in daily office life by pressing a key.

For example: You are to be away from the office. During this time, you don’t want
the telephone to ring and you need to divert your calls to your mobile.

Profiles can be switched on directly using the FUNCTION KEYS.

The following settings depend on the profile:

 Voicebox (on / off):
 Voicebox OGM (number)
 Message forwarding (SMS/voice message/call/off)
 Ring tone volume (off, 1-10, ascending)
 Delay before voicebox answers the call(seconds)
 Call forwarding

 For more details on this subject please refer to “Profiles”, p. 85.

Instructions for use

21

Display icons of tiptel 85 System

M

In standby: voicebox switched on

Y

Voicebox switched off

C

Call forwarding active

E

Ring tones off

D

Call back or automatic redial active

N

Keypad locked

K

Speaker active

K W

Hands-free switched on

Headset detected by device or manually activated

Headset switched off

Microphone is switched off (microphone mute)

New calls in caller list

New ICMs, or flashes when voicebox is full



Active subscriber in call waiting state

Conference call

H

Option to enter using numeric keys

A

Picked call

F

Directly accepted call / acknowledged appointment

G

Unsuccessful call / missed appointment

I

New ICM on voicebox / next appointment

J

Answering-machine message already listened to

Instructions for use

22

Writing texts

The tiptel 85 System text editor allows you to enter text and numbers using the
number keys. The relationship between the letters and the keys is shown on the
casing, above the corresponding key.

Characters:

Key 1: . , 1 ? ! & “
Key 2: a b c 2 ä à á ç A B C 2 Ä À Á Ç
Key 3: d e f 3 è é D E F 3 È É
Key 4: g h i 4 G H I 4
Key 5: j k l 5 J K L 5
Key 6: m n o 6 ö ñ M N O 6 Ö Ñ
Key 7: p q r s 7 ß P Q R S 7
Key 8: t u v 8 ü ù T U V 8 Ü Ù
Key 9: w x y z 9 W X Y Z 9
Key 0: / ( ) 0 ´ < >
Key *: * + - : ; =
Key #: (space) #

If you press a number key whilst in editor mode, the first character in the table will
appear in the text window. If you keep pressing the same key, you will scroll
through to the next character in the table. You can then see which key you have to
press for which characters.

If the key is not pressed for around a second, the current character will be
accepted and the cursor will move to the next space in the text window. To speed
up the process, you can accept the character and move on to the next position by
pressing the RIGHT cursor key. Use the + KEY to toggle between upper and
lower case and the – KEY to toggle between overwriting and insertion modes.

You can use the cursor keys to have the cursor move freely between multi-line
entry fields in the text window.
The DEL key allows you to delete the last character to the left of the cursor. If you
hold the key down for 1.5 seconds, the last word will be deleted.

Telephoning with the tiptel 85 System

23

Telephoning with the tiptel 85 System

Incoming calls

You are alerted to a caller acoustically by means of a ring tone and optically by
means of the telephone display.

Incoming call:

Markham, Linda

00491711234567

V

oicebox
Reject
Forward

For Martin

The call icon in the top left corner indicates an incoming call. The caller’s
name and number will also be displayed. The name will only appear, if it has been
saved to the local tiptel 85 System telephone book or to the telephone system.
If there is a corresponding entry in the local telephone book, the name of the
contact will be displayed alongside an icon (

for business, for mobile, or

for private) (also see “Telephone directory”, p. 58).

 The caller’s name or number is only displayed, if the caller display setting is

activated in the menu with the incoming option.

If the Call target indication (see page 78) is activated, in addition to the caller’s
name, the name of the extension or external number originally selected by the
caller will be displayed, as long as this has been saved to the system settings.

Markham, Linda

00491711234567

William Smythe

Options
For Martin

Telephoning with the tiptel 85 System

24

Further handling of incoming calls depends on the Mode of use selected during
initial set up.

Mode of use: Office/regular

There are various options available for processing incoming calls (voicebox, reject
and forward). If the call target display function is active, you can select this in
Options.

Accept

Pick up handset
The call is accepted and you can speak to the caller

Press speaker key
The call is accepted and the system telephone switches to hands-free mode

Forward to voicebox

Press the voicebox SELECTION KEY.
The call will be forwarded directly to the voicebox.

To configure the voicebox refer to “Voicebox” on page 94)

Reject

Press the Reject SELECTION KEY.
The call will be rejected and the telephone will return to standby mode.

Forward (CD)

This function allows you to forward the call to a third person, without having to
speak to the caller.

Press the SELECTION KEY next to Forward.
You will then be asked to enter a telephone number.

Telephoning with the tiptel 85 System

25

 In addition to manual entry, you can use the FUNCTION KEY linked to a

number or select a number from the tiptel 85 System telephone book using
the From telephone book option.

Entries made in error can be deleted by using DEL.
To accept the entry, confirm by pressing OK. The call is then forwarded to the

selected person.
In order to speed up the process, for forwarding a call you can press a

FUNCTION KEY that has been programmed with a number and confirm by
pressing OK.

Forward

You can forward a call that you have already accepted by:

Markham, Linda
00491711234567

25:18
Options
New line

Martin (Lunch Break)

Selecting the line New line using the adjacent SELECTION KEY (you can also
press the R key).

Enter the number to which you wish to forwarding the call. Alternatively, you can
pick the target from the telephone book or you can use a FUNCTION KEY in case
the target number is available there.

A connection will be set up with the target.
Now select Forward or wait until the target subscriber picks up the handset. In this

case, you can inform the target subscriber about the call and then press Forward.
Instead of using the function Forward you may also just hang up the handset.

If the target contact does not answer the call, press the R KEY or the SELECTION

KEY next to Disconnect and you will be reconnected with the caller.

Forwarding other calls during a telephone call

You are already on a call and receive another call.

Telephoning with the tiptel 85 System

26

Accept this call by pressing the SELECTION KEY next to the caller’s number or
by using the R KEY.
The telephone is now in call waiting state .
You speak to the second caller.

To forward the call:

Press the SELECTION KEY next to the active caller. You receive the following
information:

Disconnect
Hold / Forward
Conference

Martin (Lunch Break)

Press the SELECTION KEY next to the Hold/Forward option.

Enter the target number, select a number from the telephone book or press a
FUNCTION KEY and confirm by pressing OK. This connects to the party selected.

If you now press the Forward SELECTION KEY, the caller will be connected with
the target subscriber.

You are now reconnected with your original caller.

If you want to speak with the target subscriber before forwarding the call, wait until
he/she picks up and press Forward later.

If the target does not accept the call, press the Disconnect SELECTION KEY to
return to the call waiting state. You are then automatically reconnected with your
last caller.

 If, during a call, you press the R KEY or the adjacent SELECTION KEY and

no further connection is made, the call will automatically be re-established
after 45 seconds.

Telephoning with the tiptel 85 System

27

Mode of use: Switchboard/operator

In Stand by mode with the first incoming call - same as with mode of use
office/regular for special handling of the call different options (answering machine,
reject, and forward) are available. In case function call target indication (page 78)
is active, this selection is offered under Options. Will there be more calls during the
ongoing call (call waiting) after a short notification these callers will be listed in the
display.

Three function keys will be pre-programmed
during initial set up when selecting mode of
use Switchboard/operator - provided that the
telephone system does not use these function
keys for other purposes.

Function key F1 Accept To take calls from callers being

signalled by the call waiting signal.

Function key F2 Transfer To connect an active call with a

call on hold (ECT).

Function key F3 Disconnect To disconnect the active call

Taking the first call

Pick up handset
The call is being taken and you can talk to the caller.

Press loudspeaker key
The call is being taken and the telephone goes into handsfree mode.

Accept

Transfer

Disconnect

Telephoning with the tiptel 85 System

28

Take a waiting call

In active call state additional calls are being signalled as call waiting. Information
on the waiting call will be briefly indicated on the display. Then the display will
change to a list view on all existing connections.

Line 1: Connection on hold, marked by icon R
Line 2: Active connection, marked by icon X
Line 3: Waiting call, marked by icon

Press SELECTION KEY next to the display line
or
Press SELECTION KEY "Take waiting call“
Active connection goes into hold. You are connected to the waiting caller.

Transfer

You can transfer an already taken call by:

Press SELECTION KEY next to the display line
and from the following display

R 030123456789
X Markham, Linda
Willis, John

Switchboard

R 030123456789
X Markham, Linda
Willis, John

Switchboard

Telephoning with the tiptel 85 System

29

Disconnect
Query
Conference

Switchboard

press SELECTION KEY Query
or
press

.

Active connection goes into hold.
Enter telephone number of transfer target

or
accept target from telephone book
or
press FUNCTION KEY with target number
A connection to the target is being set up.

press FUNCTION KEY Transfer
or
wait until the targeted subscriber has taken the call and notify him/her about the
call.
Press FUNCTION KEY Transfer.
The call has been connected to the target subscriber.

ATTENTION: Hanging up the handset results in disconnecting the active call. A
transfer will not be carried out.

If the target subscriber does not wish to take the call you can take the call back.

Press R KEY
or
press FUNCTION KEY Disconnect
or
press SELECTION KEY Disconnect
You are connected to the caller again .



If you press the R-TASTE or the SELECTION KEY next to the line but do not
set up a new connection the call is being restored automatically after 45
seconds.

Telephoning with the tiptel 85 System

30

Switching between calls

You may switch between different calls by pressing the corresponding selection
key next to the display entry.

Example:
Press SELECTION KEY 1

Call 030123456789 is being activated. Call Markham, Linda is put on hold.

Disconnect

In case of more than one call the function Disconnect can be used to disconnect
the connection being active at this time.

Press FUNCTION KEY Disconnect
or
press SELECTION KEY Disconnect
The active call will be disconnected. The previous active call will be restored.

Conference

If you have a call on hold and an active call at a time you can initiate a conference.

R 030123456789
X Markham, Linda
Willis, John

Switchboard

R 030123456789
X Markham, Linda
Willis, John

Switchboard

Telephoning with the tiptel 85 System

31

Press SELECTION KEY next to the display line with the active call from the
following display

Disconnect
Query
Conference

Switchboard

Press SELECTION KEY Conference
You will be connected with the active call and the call on hold in a conference call
and so you can talk to both callers at the same time.

Call deflection (CD)

With call deflection the call will be transferred to another subscriber without the
need of talking to the caller first.
For initiation of the function Call deflection this must have been programmed on a
function key first (see page 82).

Press FUNCTION KEY Transfer
Enter target number or pick a number form the telephone book
Confirm with

The call will be transferred to the target subscriber.
You may also press a FUNCTION KEY being programmed with a telephone

number and then confirm you selection with

.

Telephoning with the tiptel 85 System

32

Outgoing calls

You can make a call in any of the following ways:

 Direct dial
 Offline dialling
 Redialling
 Dialling from the caller list (refer to ”Incoming calls”, p. 23)
 Dialling from the telephone book (refer to ”Dialling using the telephone book”,

p. 60)

 Dial using function keys
 Keypad (“dialling” during a call)

 If you have included the Automatic outside line in your system settings,

before calling another internal extension, you must either press a self­programmed internal key (also see “Program function keys”, p. 83) or enter
# twice before the number.

Direct dial

After you have picked up the handset or pressed the SPEAKER KEY you will hear
a dial tone. Now, enter the number.

Please dial

01711234_

Keypad..........................Of

f

Martin (Lunch break)

Telephoning with the tiptel 85 System

33

When you have finished entering the number, the display will change to:

Markham, Linda
491711234567

... ... Setting up conn.

Martin (Lunch break)

If the person you called picks up, this will be shown by a raised handset in the
display.

Markham, Linda
491711234567

1.80 09:18
Options
New line

Martin (Lunch break)

You can speak now.

Preset dial – Dialling with handset on hook

If a number key is pressed when the telephone is in standby mode, the telephone
goes to preset mode. You can enter a number without making a direct connection.

This has the advantage of giving you the opportunity to correct the number you
have entered. If you make a mistake, you can correct it using the DEL and
CURSOR KEYS.

When you have finished entering the number, you can start dialling either by
picking up the handset or pressing the SPEAKER KEY.

The rest of the procedure is identical to the description in the previous point
“Direct dial”, page 32.

Telephoning with the tiptel 85 System

34

Redial

The last 100 numbers dialled are saved in a list automatically by the telephone.
The last number dialled is always at the top.

This list is called up when the telephone is on standby, by pressing the REDIAL
KEY.

You can scroll through the list, using the UP/DOWN KEYS.
The next line shows which user profile was used to dial the currently selected

entry.

Redial ↓

F Smith, John ...............

We, 25.08.07 22:15:17
F Miller, James

G 01712633895.................

Phone

You can activate dialling by picking up the handset or pressing the SPEAKER
KEY.
The DEL key is used to delete the currently marked entry.

When you press OK or the adjacent SELECTION KEY you will receive the
following options.

Smith, John

We, 25.08.07 22:15
Save to prearrangement ...

Save to phone book ……..

Martin (Lunch break)

Save to
prearrangement

The call number is accepted but only dialled after picking up
the handset or pressing the speaker key (cf. “Preset dial –
Dialling with handset ” p. 33).

Save to phone book If you select this option, the caller’s number and – if

available – name will be saved to the telephone book.

Telephoning with the tiptel 85 System

35

If the REDIAL KEY is selected when the handset is picked up or in hands-free
mode, the list is not displayed; the last dialled number will be directly dialled.
In standby, you can do this by pressing the REDIAL KEY twice.
The rest of the procedure is identical to the description in the previous point
“Direct dial”, page 32.

List of incoming calls

The last 100 calls received are saved in the call list with their date and time (see
also “List of incoming calls”, p.54).

Incoming Calls ↓

A Markham, Linda
We, 25.08.07 22:15:17

F (5) Miller, John

M 1712633895.................

Martin (Lunch break)

You can return the call by picking up the handset or pressing the SPEAKER KEY.
After confirming the entry you require by pressing OK (selected entry) or by using

the adjacent SELECTION KEY, you will see the following screen:

Markham, Linda

We, 25.08.07 22:15
Save to prearrangement

Save to phone book
Listen to message

Martin (Lunch break)

Telephoning with the tiptel 85 System

36

Save to
prearrangement

The number will only be accepted after the handset has
been picked up or the Speaker key selected (see “Preset
dial – Dialling with handset on hook”, page 33.

Save to telephone
book

If you select this option, the caller’s number and – if
available – name will be saved to the telephone book.

Listen to ICM This allows you to listen to any saved messages.

The rest of the procedure is identical to the description in the previous point
“Direct dial”, page 32.

Dialling from telephone book

You can open the local or telephone system's telephone book by pressing the
telephone book key once or twice (see “Telephone book”, p. 58).

Phone book local ↓

Atkings, Dave
Bloom, Sarah

Cunnigham, Albert
Denvers, Brian

Phone

To select an entry, proceed as follows:
Type the name of the person you are looking for (e.g. 6, 2, 7, 7, 7, ... for Markham,

Linda, see “Writing texts” p. 22).

You can, of course, scroll through the telephone book using the UP/DOWN cursor
keys and then confirm the required entry by pressing OK.

The local telephone book offers you up to 3 different numbers to choose from.

Telephoning with the tiptel 85 System

37

Atkings, Dave

0210312333...................

017412345.....................

0210212345

Phone

The following icons at the start of the line will indicate the call type:

Business
Mobile
Private

In the telephone system telephone book there is only one number per entry.

Direct dial:

Pick up the handset or press the SPEAKER KEY.
The marked entry in the telephone book will be dialled.

Presets:

Press a SELECTION KEY or select the entry using the UP/DOWN cursor keys and
confirm by pressing OK.

The number will then be accepted n the prearrangement. This can be changed for
the next call (e.g. if it is another extension in the same company).

The number is only dialled on pressing the SPEAKER KEY or picking up the
handset.

Dialling using function keys

If you have programmed a number to a FUNCTION KEY, you can make your call
by pressing the relevant key.

Telephoning with the tiptel 85 System

38

Dialling with automatic outside line access

If in the telephone system for the system telephone function "Automatic outside
line access" has been activated, on each line access you will immediately get an
outside line. Telephone numbers dialled in this case will always be sent to the
public switchboard and result in the requested connection set up.

If a s an exception you wish to call an internal subscriber there are two options:

o In front of the extension number you put two "#" (e.g. "##22").

You press the Internal key and then dial the extension. The Internal key may also
be programmed to a function key (see also „Configuration options are as in
Suppress number.

o “, S.82)

 If with most of your calls you wish to transfer them within your telephone

system it is strongly recommended for ease of use not to use automatic
outside line access.

Keypad

You must choose between the following settings variations:

Keypad dialling as standard dialling mode

The tiptel 85 System dialling mode can be permanently switched from normal dial
information (standard) to keypad.

To make the switch, in Main menu  Settings  Phone, configure the Permanent
keypad dial in the Dialling method option.

 Only use these settings, if your system administrator asks you to. The

permanent keypad dialling is designed for specific applications. In normal use
with a Tiptel telephone system, not all functions will be available to you under
these circumstances.

Single event dialling with keypad

You can press the keypad dialling SELECTION KEY at any time in preset mode
whilst you are entering the number.

Telephoning with the tiptel 85 System

39

A “K” will appear in the display. All subsequent numbers are transmitted as
keypad characters.

Please dial

02101234K678

Number presentation. : On

Keypad..............................

Martin (Lunch break)

To return to the keypad function, press the key again. The following numbers will
be sent again as dialling information.

By picking up the handset or pressing the Speaker key you can then start the dial
process.

Using keypad

During a call, you can “dial” using the keypad.
Press the Options key followed by Keypad.
An entry window opens. Now, enter the number.

Keypad

678_

Martin (Lunch break)

To save your secondary dial permanently to the keypad, in Main menu  Settings
 Phone, select the Secondary dial option in Keypad, otherwise key tones will
sound during a call.



Various network operators use the so-called keypad protocol to activate
service features in the exchange. Contact your network operator to find out
which service features are available. This will give you an overview of the
figures to be entered.

Telephoning with the tiptel 85 System

40

During the call

During a call, you can use the SELECTION KEY to access Options in the call
menu:

Markham, Linda
00491711234567

25:18
Options

Privat (Lunch break)

Call in progress

Initiate query .....................

Select project….................

Accept phone number.......

Keypad…….......................

Martin (Lunch break)

You will be offered the following alternatives:

Keypad Refer to “Using keypad” p. 39

Park call See “Parking”, p. 46

MCID (Trace call) MCID, malicious caller identification:

Select this option, if you want to identify who has called you.
On request, your network operator will provide you with the
contact name and number. This option may be activated up
to 30 seconds after the call. This service requires a
connection to the network operator and is chargeable.

Select Project You can assign every call to a project for accounting

purposes (see also “Projects” p. 56 and p. 75).

Telephoning with the tiptel 85 System

41

You hear a call-waiting tone.

If, during a call, another person is trying to contact you, you will hear the so-called
“call-waiting” tone.

In the display, in place of the current contact, you will see a bell icon

together

with the name and number of the person waiting.

Markham, Linda

00491711234567

V

oicebox
Reject
Forward

Martin (Lunch break)

If you want to speak to the person waiting, without ending your current call, press
either the SELECTION KEY next to the second caller’s number or the R KEY.

In both cases, your previous caller will be put on hold and you can speak with the
waiting caller. The telephone is now in the call waiting state.

Alternatively, you will be offered the following options:

Voicebox The caller will be forwarded directly to the voicebox.

Reject The call is refused.

Forward When forwarding the call is forwarded to a third party without

you speaking to the caller (see “Reject”, p. 24)

A maximum of four subscribers can be waiting.
You can activate or deactivate this feature in your system telephone. Call-waiting is

activated as factory default.

Query call (additional connection)

This feature gives you the option of putting an internal or external call on hold in
order to place a query call. When you have finished your query call, you can then
resume your first call.

You can make an enquiry via the R key or the New line SELECTION KEY.

Telephoning with the tiptel 85 System

42

If you are dealing with more than one line, the R key can have another function: In
this case, you can switch between the different lines using the R key. You can only
start another query if you press the New line SELECTION KEY.

The tiptel 85 System is able to handle one active and four waiting connections.

Setting up an additional connection

During a call you want to set up another connection. This is done as follows:
Press the R KEY or select New connection.
Enter the new caller’s number.
Wait until the connection is made.
Your former caller will be put on Hold leaving you to talk to the new caller. The

telephone is now on hold.

The tiptel 85 System allows you to put up to 5 callers on hold at the same time.
Each connection will have its own line on the display screen with a name and

number.
The active connection is marked with a handset symbol.

Markham, Linda
Smythe, William
01234567

New line
Martin (Lunch break)

Switching between several callers

Press the SELECTION KEY next to the connection on hold that you want to switch
to.

Telephoning with the tiptel 85 System

43

A selection menu will appear:

Call waiting
Forward
Conference

Martin (Lunch break)

Press Call waiting.
You can now speak with your chosen caller. The previously active connection is

now put on hold.

Conference

During a conference call, you can talk with both callers at the same time.
If you have already made two connections and are in call waiting mode, you can

set up a conference as follows:

 Press a SELECTION KEY next to one of the connections.
 Press conference.

You will see the following information displayed; you will now be able to speak
with both callers at the same time.

Markham, Linda
Smythe, William

Close conference
Martin (Lunch Break)

End the conference by pressing the End conference SELECTION KEY.
You can now once again switch between the callers.

Telephoning with the tiptel 85 System

44

 A conference will end automatically, if a waiting caller is accepted.
 You can only set up a conference, if you have exactly two connections. If

you are switching between more than two connections, the conference
option will not be allowed.

Ending a call

To end a connection, simply replace the handset or press the hands-free key, if
you are in hands-free mode.

If there are several connections (on hold), you will receive a call back from the
telephone.

Alternatively, you can proceed as follows:
Press the SELECTION KEY next to the (active) connection line.
In the menu displayed, select the Disconnect option.

Disconnect
Hold / Forward
Conference

Martin (Lunch Break)

Telephoning with the tiptel 85 System

45

The connection is now terminated. If you have further connections (on hold) you
will be automatically connected with them.

Disconnected
Markham. Linda

26:44

Select project
Martin (Lunch break)

Adjusting the volume

The telephone provides separate volume settings options for the handset, speaker
and headset. These settings are independent of each other and are saved
according to the call status:

 The speaker volume can be set in the hands-free mode or in the open

listening mode.

 The handset volume can be configured according to the call status without

the speaker.

 The headset speaker volume is usually configured when the headset

operation is activated.

The +/- keys are used to configure the desired volume.

Handset volume

When you exit the menu (OK key), the settings will be saved automatically.

Further information

46

Additional functions

Parking

You want to park your current call for a short time in order to:

 Forward the call to another telephone on the same ISDN bus
 Switch the telephone to another ISDN connection on the same ISDN bus.

The Park function allows you to park an existing connection in the telephone
system and to release it again later

An individual parking code is assigned to the connection to identify the various
parked connections.

Parking

The telephone is being used for a call.
Press the SELECTION KEY next to Options. The connection status will now be

displayed:

Call in progress

Keypad..............................

Park call.............................

MCID..................................

Select project.....................

Martin (Lunch break)

Select the Park call function and enter the parking code (maximum of 2 figures).
The default setting is “01”.

Use the DEL key to delete the default setting.

Park call

Please enter code

[01_]

Phone

Further information

47

Confirm your entry by pressing OK and the call will be parked.
Press ESC to exit the process.

Resume (release parking)

Go to Main menu  Settings  Telephony  Release parking.
Enter the parking code used to park the call. The default setting is “01”.
Use the DEL key to delete the default setting.
Confirm by pressing the OK key and release the call.

Call back/automatic redialling

If the number you have called is busy or the person cannot be contacted, the
display screen will give you the following options:

Number is busy:

 Auto call back (on busy = CCBS)
 Auto redial

The person does not pick up:

 Auto call back (if not picked up = CCNR)
 Reminder

If one of the functions is activated in the telephone, this is indicated by a “ D ” on
the right edge of the display screen.

Call Back on Busy (CCBS) or no answer (CCNR)

If the number you called is busy or the person cannot take the call, you will be
offered the Automatic call back option on the display screen.

Further information

48

 The “call back” service is offered only if this service feature has been made

available in your exchange and your call partner has that service made
available to him/her from his/her network operator.

After confirming with the SELECTION KEY next to Automatic call back, you will
receive a Call back activated message. Then, simply replace the handset or press
the SPEAKER KEY, if you are in hands-free mode.
The tiptel 85 System will go into standby mode and activated call back is indicated
by a “ D ” on the display screen.

When the called party has ended his/her call, you will be alerted by a ring tone
and the caller will be given the option Accept call back in the display.

Start the call by picking up the handset or press the adjacent SELECTION KEY or
HANDS-FREE KEY to make the call in hands-free mode.

Automatic redialling

If the number called is busy, you will be offered an automatic redialling option.

After this function is activated, the telephone will automatically try to connect with
the called party up to 15 times. The time delay between attempts can be
configured from 1 - 99 seconds.

 Each new call will result in automatic redialling being interrupted.

Press the SELECTION KEY next to Automatic redialling.

You receive the following information:

Automatic redial

021014280

Interval (seconds)..........60

Martin (Lunch break)

Enter the required time delay and confirm.

Further information

49

The tiptel 85 System will go into standby mode and activated redialling is indicated
by a “ D ” on the display screen.

When the device is redialling, you will hear a ring tone and the device will switch
automatically to hands-free mode. If you want to use the handset just pick it up.
To end automatic redialling early, press the SELECTION KEY next to the “ D ”.
You will then be given the opportunity to end the procedure.

Reminder

If the person you are calling does not accept your call, you will be offered the
Reminder function as an alternative to Automatic call back.

At a previously determined point in time, you will be offered the option of a
reminder. The telephone will not dial automatically.

Press the SELECTION KEY next to Reminder.

You receive the following information:

Reminder

Markham, Linda

Time 12:30

Martin (Lunch break)

The current time plus 10 minutes will be suggested until the next dial is made. You
can change the time using the number keys or the UP and DOWN keys. Confirm
by pressing OK or the adjacent SELECTION KEY.

The tiptel 85 System will go into standby mode and activated reminder is indicated
by a “ D ” on the display screen.

When the configured time has elapsed, you will hear a ring tone and be offered
the opportunity of redialling your contact.

You can start the call by picking up the handset or pressing the HANDS-FREE
KEY.

Further information

50

To end the reminder early, press the SELECTION KEY next to the “ D ”. You will
then be given the opportunity to end the procedure.

Deleting an entry from the call back/reminder list

Press the SELECTION KEY next to the “ D ”. You will see a list displayed, in
which you can delete the entry using the DEL key, after selecting it.

Reminder list

Markham, Linda ..: 09:30

Phone

Key to the icons in the call back list:

 : Automatic redialling
10:20 : Reminder (configured time)
 : Call back (CCBS or CCNR)

Locking your telephone

Locking your telephone

You can lock your device to protect it from unauthorised use. Whilst in standby
mode, press the * key for 3 seconds.

Depending on whether settings are activated by means of a PIN request in Main
menu  Settings  Phone  Lock, you will be asked to enter the PIN for the
device.

Otherwise, the “"N” icon will be displayed and the telephone is locked.
The telephone’s locking functions can be configured in the menu.

 To configure the locking function individually, refer to Key Lock, p. 70.

Further information

51

If a key is pressed when the telephone is locked, an alert tone will sound and a
request for a PIN will appear on the display screen (if the PIN request is activated).
You can only perform the relevant action, when you have entered the correct PIN.

If the PIN request function is not activated, the following message will be
displayed:

Key lock

Please press * key
for 3 seconds

Phone

Unlocking your telephone:

To remove the lock, pres the

* key again for 3 seconds. Depending on whether

settings are activated by means of a PIN request in Main menu  Settings 
Phone  Lock, you will be asked to enter the PIN for the device.

The lock will then be disengaged.

The lists

52

The lists

You can use the List key to access the following tiptel 85 System lists:

 Messages
 Incoming calls
 Projects

If, in your absence, you have received calls, the LIST KEY will be illuminated.

Press the key to obtain an overview of the new events. The light will be switched
off at the same time.

Lists

Messages (1/12)................

Incoming calls (3/10).........

Projects..............................

Phone

The values in parentheses are shown in the table below:

Lists 1

st

value 2nd value

Messages Number of new Messages Number of all Messages

Incoming calls Number of new calls Number of all calls

 If you want to see the individual list for a user as opposed to all users

together (device), press the lowest SELECTION KEY until the relevant
username appears, except for the voice messages list, which only allows a
user-related report.

If you press the list key again the telephone will return to standby mode.

 When the telephone is in standby mode, the call list can be opened using the

LEFT cursor key and the list of voice messages opened using the RIGHT
cursor key.

The lists

53

Incoming messages

The list of voice messages will give you an overview of the messages left on the
voicebox (tiptel VoiceMail System ), whilst allowing you easy access to the
individual messages.

Press the List key.
Press the SELECTION KEY next to “Messages”.

 Pressing the RIGHT cursor key, whilst the telephone is in standby mode, will

allow you direct access to the list of incoming messages.

The first entries in the list will be displayed:

All Messages ↓

I Bloom, Mary ...............

We, 25.08.07 22:15:35
J Smythe, William
J 01712633895

Phone

The entries in the list are in chronological order.
The marked entry will be opened, showing the caller’s name (or number) and the

date and time of the call.
You can scroll through the list using the UP and DOWN keys.

List entries are identified as follows:

I New, unheard messages
J Messages you have already listened to

You can call a number back by picking up the handset or pressing the HANDS­FREE KEY.

You can listen to a message by pressing the SELECTION KEY next to the
corresponding entry.

The lists

54

Bloom, Mary ↓

Pause
Delete X

Back 3 seconds
Next message

We, 25.08.07 22:15

Bloom, Mary ↑

Back 3 seconds
Next message

Save to phone book
Save to prearrangement

We, 25.08.07 22:15

You can use the ESC key to stop listening to a message before it has finished and
return to the list overview.

Whilst listening to a message, you can select the next message by using the
RIGHT/LEFT cursor keys.

You have the following options, in playback mode:

 Press play or pause (whatever is offered).
 Delete the message (you can also do this by pressing the DEL key)
 Repeat last 3 seconds

(e.g. to repeat a telephone number that has been given).

 Play next message.
 Save call list entry to telephone book
 Save the caller’s number to your prearrangements (you can also make a call

directly by picking up the handset or pressing the HANDS-FREE KEY).

List of incoming calls

The call list shows the last 100 calls received with the number and name (if
available) and the date and time. The call list also provides information about
whether or not the call was successful (call was made or message was left).
Individual entries may be deleted from the list. You can transfer telephone
numbers into the telephone book.

The lists

55

Immediately adjacent entries relating to a single caller are bundled together in one
entry and the number of calls shown (in parentheses).

For quick access to the call list, press the LEFT key whilst the telephone is on
standby.

Incoming calls ↓

A

Bloom, Mar

y

………...

We, 25.08.07 22:15:39

F

(5) Smythe, William

M 01712633895................

Phone

The marked entry shows the caller’s name (or number) and the date and time of
the call.

You can scroll through the list using the UP and DOWN keys.
The latest call is at the top of the list.

Calls are identified as follows:

F Calls received or successfully returned
G Missed calls
M Received by voicebox
A Calls taken by colleagues

You can return a call by picking up the handset or pressing the SPEAKER KEY.
The selected entry can be deleted using the DEL key.
If the SELECTION KEY next to the entry is pressed or a marked entry selected by

pressing OK, the following screen will be displayed:

Bloom, Mary

We, 25.08.07 22:15:39
Save to phone book

Save to prearrangement
Play message

Martin (Lunch break)

The lists

56

 Date and time of the call
 Save the caller’s number to the dialling preparation (you can also make a call

directly by picking up the handset or pressing the HANDS-FREE KEY).

 Save to the telephone book (for processing or transferring the entry to the

telephone book).

 If a message is left during the call, you can listen to it.
Alternatively, you can use the ESC key to move to the previous menu (List

overview).

 Please note that the full range of services relating to the call list is only

available to the first MSN / user. The “Received by voicebox” and “Taken by
colleagues” options are not available for MSN/users 2-10.

 If automatic public exchange access is activated in the telephone system,

when an internal number is saved to a preset, the telephone will
automatically add the internal identifier ##.

Projects

In order to be able to assign a telephone call to a certain project for accounting
purposes, tiptel 85 System can provide you with a list of all the project numbers
saved in the telephone. Before placing a call the project code to be used is being
transferred to the telephone system by pressing a selection key. You can also
enter the project code manually, which, however, is only applicable to the next or
to the active call (New project). Call charges may be found in the web user
interface of your telephone system in the “Call Data” menu. Charging is performed
according to the settings of your telephone system. The project code can be
found in the “cost centre” column.

Projects ↓

New project......................

Project 1 ............................

Project 2 ............................

Project 3 ............................

Phone

The lists

57

You can access the project list as follows:

Before placing a call

Via the List key, then select Projects using the
SELECTION KEY. The call charges and time are then
assigned to the corresponding project.

During the call Via the Options SELECTION KEY, then Project

selection. The call charges and time are then assigned
to the selected project.

Telephone book

58

Telephone book

The telephone book helps you to manage names and numbers of your external
contacts.

The tiptel 85 System allows you to choose between the telephone’s local
telephone book and the telephone book of the tiptel.com telephone system.

In the local telephone book, you can assign up to 3 different external numbers to
each name (or search term). Up to 1,000 different name entries can be saved.

Each entry in the telephone system telephone book contains a number. The
number of entries available depends on the make and model of your tiptel
telephone system.

Entries are displayed in alphabetic order.

You can use the TELEPHONE BOOK KEY to access:

 The local telephone book (press the TELEPHONE BOOK KEY * once)
 The telephone system telephone book (press the TELEPHONE BOOK

KEY * twice)

 The telephone book menu (press the TELEPHONE BOOK KEY three times

or hold it down for 2 seconds).

* This series corresponds to the device’s original delivery settings and may be

changed in the telephone book menu.

As described above, you can access the telephone book menu by holding down
the telephone book key for 2 seconds.

The telephone book menu offers you the following options:

Phone book

New entry
Prim. phone book ... :local

Martin (After work)

The SELECTION KEYS are used to save a new entry to the local telephone book.
This is also where you can determine the sequence in which the directories are
consulted when you press the telephone book key.

Telephone book

59

Primary telephone book

In its default settings, the tiptel 85 System will display the telephone’s local
(individual) telephone book when you press the telephone book key once. If you
press this key again within a second, your telephone system’s telephone book will
be displayed, if available. You can change this order by going to Primary
telephone book in the telephone book menu.

If you press the telephone book key three times, you will enter the telephone book
menu. By pressing the SELECTION KEY next to Primary telephone book...: local,
you can define which telephone book is displayed the first time you press the key
(“Local” or “System”).

This setting defines:
 Which of the directories is consulted when selecting a name using the number

keys (keep the first key depressed for >2 seconds) whilst the telephone is in
standby mode.

 The order in which the directories are displayed when the TELEPHONE BOOK

KEY is pressed once or twice.

Creating telephone book entries

In order to create a new entry in the local telephone book of the tiptel 85 System,
press the telephone book key for 2 seconds (or 3 times in a row) and then select
“New entry”.

You receive the following information:

New entry

[Name].......................... H

[business]................. H

[mobile].................... H

[private].................... H

Phone

A ring-tone melody can be assigned to the name and number.
Enter the contact’s name and number(s).
Telephone numbers of external subscribers will have to be entered without outside

line prefix, e.g. 021024280

Telephone book

60

Telephone numbers of internal subscribers will have to be entered with the prefix
"##", e.g. ##51

Confirm by pressing OK.

You can enter up to 3 different numbers per entry: business

, mobile , and

private

.

Later, you can use this index to define the type of connection you want to use to
make a call or to see from which connection you are receiving a call.

In addition to name and number, the tiptel 85 System allows you to assign an
individual ring-tone melody to a telephone book entry (see “Ring tone”, p. 63).

 If the “Automatic public exchange access” function is activated in your

telephone system, you must enter # twice before you can call an internal
extension (e.g. ##18).

 External numbers can usually be entered into the local telephone book

without any prefixes.

Dialling using the telephone book

(See “Dialling from telephone book”, page 36).

Editing a telephone book entry

You can only edit entries that are saved to your telephone’s local telephone book.
Should you want to process an entry in the telephone system’s telephone book,
please use the system’s settings.

To edit an entry, open the telephone book and select the corresponding entry:

Telephone book

61

Markham, Linda

030123456789 ..............

047111234......................

Edit entry
Delete entry

Martin (After work)

Now press the SELECTION KEY next to Edit entry.
 You are now in the same menu that you see when you want to create a new

entry (see “Creating telephone book entries” 59).

Edit the entry and end with OK. ESC will interrupt the process without saving the
changes.

Delete telephone book entry

An entry can be deleted as follows:

1. The currently marked entry in the list overview of the telephone book can be

deleted by pressing DEL.

2. An opened entry can be deleted be selecting the Delete entry option or by

pressing the DEL key.

The entry will be deleted following a confirmation request.

Menu structure

62

Menu structure

The main menu allows you access to all of the telephone’s primary settings.

You will be offered the option to choose one of the following menu items:

Settings Where you can change your telephone’s settings.

Profiles Where you can set up and edit your profile.

Information Where you can receive various items of information about

your telephone or telephone system.

Voicebox A voice and call management system is available in your

tiptel telephone system, which can be configured and
operated from the Voicebox menu item.

Select the required submenu using the UP and DOWN keys and confirm by
pressing OK.

Settings

63

Settings

Main menu  Settings

Telephony

Main menu  Settings  Telephony

When you select the Telephony option in the Set-up menu, the following screen will
be displayed:

Telephony ↓

Ring tone ..........................

unpark ...............................

Direct dialling ....................

Call wating ................ : On

Martin (After work)

Ring tone

Main menu  Settings  Telephony  Ring tone

This menu allows you to define the melody and volume of the ring tone.
You receive the following information:

Ring tone

Assign melody ..................

Ring tone volume .............

Martin (After work)

Assign melody

The tiptel 85 System allows you to differentiate between internal and external calls
by different ring tones. Use the menu below to assign separate ring tone melodies
to External (standard) and Internal calls.

Settings

64

If you want to use the ring tone to differentiate between the individual external
numbers in your telephone system, you can assign a separate ring tone to each of
the External 1... External 8 settings.*

External
(Standard)

This ring tone melody is used for all external calls, for which
there is no specific entry under External 1...External 8.

Internal Ring tone melody for internal callers

External 1 ...
External 8

Up to eight external numbers in the telephone system may be
assigned an individual ring tone melody. *

* This function is only available to the first MSN / user entered into the telephone.

You select the type of ring tone, e.g. External (standard) for which you want to
configure the melody.

Press the adjacent SELECTION KEY and find a suitable ring tone. The current
melody is played.

External 2

Melody........... : Melody 01

External MSN:

[Number] .....................

H

Martin (After work)

Call volume

The volume defined here will apply to all ring tone melodies.

Ring tone volume

Volume ...................... : 03

Ascending.................. : Off

Martin (After work)

Settings

65

Volume The call volume can be set at level 1 to 14 or "off". Press the

adjacent SELECTION KEY.

Ascending If activated, the ring tone melody volume can gradually increase

from soft to loud.

Unparking

Main menu  Settings  Telephony Unpark

Select this option, if you want to release a parked call.
Refer also to “Resume (release parking)”, p. 47.

Direct dialling

Main menu  Settings  Telephony  Direct dialling

When the direct dialling function is activated, the telephone dials a previously
programmed number when a preset key is pressed or the handset is picked up
(exception: The OK key will result in a request for a PIN to end the direct call
function).

 Please make sure that you know your telephone's PIN before activating the

direct call function.

Direct dialling

Target:
01234567890

H

From phone book .............

Activate direct dialling.......

Martin (After work)

After you have entered a target number, another menu item Activate direct calls will
be blended in. If the corresponding SELECTION KEY is pressed, your PIN is
requested and direct call is activated.
The device goes into standby mode and the following screen will be displayed:

Settings

66

Thursda

y

08.08.07

Direct dialling activated
021234567890

Phone

Switch off direct dialling:

Press the OK key. You will be asked for your PIN. After entering the device PIN and
confirming by pressing OK, Direct call is deactivated.

Call waiting

Main menu  Settings  Telephony  Call waiting

This setting uses an acoustic signal – the so-called call waiting tone – to let you
know that a second caller is on the line.

You can switch off Call waiting, if you do not want to be disturbed during a call.
Press the SELECTION KEY next to call waiting, to switch the function on and off.

The current status will be indicated at the end of the line.

Post dialling

Main menu  Settings  Telephony  Post dialling

Here you can configure how the telephone behaves when you press certain keys
during a call.

You usually consult your answering machine by means of DTMF (tone dialling). You
can perform remote control functions using your keypad.

Ask the manufacturer or your service provider what type of signalling is required for
dialling into the relevant device.

You can also toggle between the DTMF and Keypad options.
This is also where you can set up the basic configuration. During the call, you can

temporarily modify the settings by going to Options.

Dialling mode

Main menu  Settings  Telephony  Dialling mode

Your telephone’s dialling mode can be switched from Standard to Keypad dialling.

Settings

67

 Please note that the Keypad dialling setting may result in the telephone in your

system not functioning as usual. You should only change this setting, if asked
to do so by your system administrator.

My area code

Main menu  Settings  Telephony  My area code

Enter the area code of the place you live. In the call list, incoming calls from within
this area will then be displayed without the area code. If you gain your exchange
access manually you will also have to add exchange access code “0”.
There are a maximum number of 6 places.

Number display

Main menu  Settings  Telephony  Number display

This menu allows you to switch number assignments on and off for each individual
user.

If you select the Number display option in the Settings menu, you will receive a list
of the registered users with their current number display setting.

To change the setting, press the adjacent Selection key.

You will be offered the following options:

Off Numbers not sent in any direction.

In Only callers’ numbers are sent to you.

Out Only your numbers are sent to your contact.

In, Out Numbers are sent in both directions.

 Please note that you neither can receive entries in your call list nor you can

see the caller’s number, if you select “off” or “outgoing” only.

Settings

68

Phone

Main menu  Settings  Phone

Contrast

Main menu  Settings  Phone  Contrast

This is where you can change the display contrast settings.

The current contrast setting is shown below. Use the +/- or RIGHT/LEFT keys to
adjust the setting to your needs.

Display contrast

Headset

Main menu  Settings  Phone  Headset

You can use the headset to listen to messages without disturbing other people in
the room. Naturally, you can also use it to place calls or receive calls. You can
resume your call.

On the underside of the tiptel 85 System casing are two different headset sockets,
thus allowing a wide variety of models to be used.

If a cable is connected from a suitable headset (see Appendix Headset) to the
socket, you will see the headset icon f appear on the right-hand edge of the display
screen, whilst the telephone is in standby mode. Use the SELECTION KEY to
switch the headset on and off at any time.

 The headset icon will only be seen, if the headset is recognised by the

telephone or if the headset is manually activated in the menu (see below).

Settings

69

In the headset configuration menu, the following screen will be displayed:

Headset

Headset operation .... : Off

Microphone sensitivity: 05
Ring tone over phone: On

Phone

Headset operation

This is where the headset interface can be manually activated:

Off: The headset is not activated.
On: The headset is activated.

Microphone
sensitivity

You can adjust the level of your headset microphone to the
volume most convenient to the called party.

Ring tone over
phone

The ringing from the telephone’s speaker can be configured
as follows:

On: The ring tone can be heard through the speaker and

the headset.

Off: The ring tone can only be heard via the headset.
Delayed: The ring tone is first heard only through the headset

and then, 3 seconds later, through the speaker.

 In order to make a call using the headset, one of the functions has to be

configured with the “Headset on/off” function. This key is used to start or end a
call in headset mode.

PIN

Main menu  Settings  Phone  PIN

Select this option to change your device’s PIN.
Enter the current PIN (default: 0000) and confirm by pressing OK.
You will then be prompted to enter the new PIN. After confirming with OK you must

enter the new PIN a second time for security. When you confirm this, the new PIN
will be saved.

Settings

70

Key Lock / blocked number.

Main menu  Settings  Phone  Key Lock/blocked num.

You can lock certain groups of keys or functions to prevent their unauthorised use.
Here you can define which groups of keys you want to lock.

The lock is switched on or off again when the telephone is in standby by holding
down (3 seconds) the * key (see also “Locking your telephone”, p. 50). You can
also activate the lock under the Activate lock now menu option.

Switching the lock function on or off may optionally be linked with a PIN query. A
telephone locked in this way can only be used after entering the correct device PIN
(s. PIN, p. 69).

Key lock/blocked num.

Dial-lock ................... : No

Menu-lock ................ : Yes

Number pad-lock .... : Yes

Phone book-lock ..... : No

Phone

The adjacent SELECTION KEY can be used to switch the relevant lock on or off:

No: Access to the function or group of keys is not locked.
Yes: Access to the function or group of keys is not locked.

These locking options are available:

Dialling You cannot dial.

Menu The telephone menu is locked.

Number pad The number pad is locked.

Phone book The telephone book is locked.

Function keys The function keys are locked.

PIN secured Secured by PIN.

Blocked
numbers

Phone numbers that cannot be called.

Emergency
numbers

Phone numbers that are allowed to be called
anyway.

Activate lock Lock can be activated this way.

Settings

71

The PIN secured option determines whether the device PIN has to be entered or not
before the telephone is locked or unlocked.

Blocked numbers

If you want to select a number from this list or whose first numbers correspond to
an entry on the blocked list, the telephone will not dial the number. You will then
see the following error message:

Number blocked

This function can be configured for complete numbers or just the first digits of a
number, such as a prefix.

The list can contain up to 50 different numbers.

Blocked numbers

New entry ..........................

0900 ..................................

USA ...................................

Phone

The upper line is used to create a new entry in the list, followed by the numbers
already entered.

If the numbers are dialled from this list, an alert tone will sound and a
corresponding message appear in the display.

Special numbers

Numbers that are entered in the Emergency numbers are exempt from all locking
functions. These can still be dialled from the locked number pad or the function
keys.

Up to 10 numbers can be saved. They are entered in the same way as the locked
list.

Settings

72

Charge rate

Main menu  Settings  Phone  Charge rate

In order to assign call costs correctly, a charge rate per unit has to be allocated
(independently of your network provider). The relevant rates per user or those for
the entire connection can be seen under Information.
Activate the entry by pressing the SELECTION KEY and entering the charge rate
using the format 00.00.

Firmware update

Main menu  Settings  Phone  Firmware update

The firmware of your system telephone is subject to permanent improvement and
maintenance. New firmware versions will be published at irregular intervals. You can
update these new versions via your telephone’s update server.

Firmware v.1.13

Start firmware update .......

Server number:
002102428438

H

Phone

The title indicates the current version number of your device’s firmware.
You can enter or change the server's phone number by pressing the SELECTION

KEY next to the server number.
To start the update process, press the SELECTION KEY next to Start firmware

update. You will be asked the security question, after which the TIPTEL update
server is automatically confirmed and the version updated. A progress bar informs
you of the current progress of the installation.

 Only change the server numbers, if asked to do so by your system

administrator. If you enter the wrong number your update will not work
(in Germany the preset number is 02102 428 438 or your telephone system’s
dial-out identifier).

The update server number is only defined for firmware updates for the device.
When the firmware update is complete, you will receive the corresponding message
in the display.

Settings

73

 Please note, especially when using the system’s LCR function, that some

telephone providers do not support the X.75 protocol used during the firmware
update. In this instance, the LCR function must be deactivated during the
update.

 In case your telephone system is being operated at more than one point to

multipoint accesses this may cause problems in synchronisation. This may
result in interruptions of data transfer and lead to a cancellation of the firmware
update. In such a case your system administrator should activate layer 2 at
port 1 permanently.

ISDN – time transfer

If the ISDN-time transfer line is activated (On), the date and time will be updated with
every external call via the ISDN line. If you do not want this data to be transferred,
switch the function to Off.

Language settings

Main menu  Settings  Phone  Language settings

This menu provides you with a list of the possible language settings for your device.
You can select the language you require.

If you cannot read or understand the language, you can go directly to the Language
settings menu when the telephone is in standby mode, by entering 999.

Reset device

Main menu  Settings  Phone  Reset device

To reset the tiptel 85 System to its factory default settings, select the "Reset device"
option. You will then be asked to enter your PIN. Confirm this by pressing OK.

You will be asked if you want to delete the local telephone book.

Reset device

Delete local phone book?

Yes ....................................

No .....................................

Phone

Settings

74

Reply Yes or No to the question by pressing one of the SELECTION KEYS. A few
seconds later, you will receive the message “Phone returned to factory default
settings”.

Then you will see the same screen as when starting up the telephone for the first
time (see Connecting, p. 11).

 Remember that the device PIN will also have been reset to 0000.
 Resetting the device means that you will lose all the information saved in the

device (key assignment, settings etc.)!

MSN / user

Main menu  Settings  MSN/user

When selecting the item MSN/user in the settings menu the number (system MSN)
entered will be displayed.

To improve the comprehensibility and to give you a better overview when working
with your telephone, you can assign a username to each of the numbers (system
MSN) assigned by the device. After you have entered the name, it will be shown in
place of the number whenever you navigate through the menus. The current
username is shown on the top line of the display screen in all actions that are
related to the user.

You can modify name and number now:

MSN / user 02

User name
[Name]

H

MSN
[Number]

H

Phone

The user can be deleted from the displayed MSN/user list. Select the user with the
cursor keys and delete the entry using DEL.

Settings

75

 Please note that system functions are only available to the user assigned with

the system MSN, i.e., if you have configured another user, the telephone will
still provide system messages for the first user.

System functions

Main menu  Settings System functions

This is where you configure all the functions that are part of the range of functions of
a normal ISDN telephone and which are controlled or administered in the telephone
system:

System functions ↓

Projects .............................

Room monitoring ..............

Announcements ...............

Hands-free ........................

Phone

Projects

Main menu  Settings  System functions  Projects

In order to be able to assign a telephone call to a given project for accounting
purposes, you must first set up a list of your most important projects (maximum
of 20).

 This menu is exclusively used to create and edit your project list. Please refer

to Chapter “Projects” on Page 56 for how to assign a call to a project code.

Settings

76

In order to use the “Projects” function, your telephone system must support this
function and the administration of the project code must be activated.

Projects

New entry .........................

Project 1 ...........................

Project 2 ...........................

Project Smythe .................

Phone

Select one of the available projects or select New list entry to assign a new project.

New project

Project name:

H

Project code

H

Phone

A name may be assigned to any project in order to make handling within the
telephone easier. The length of the project code can be up to 12 characters
including * and #..

In the displayed list, a marked project entry can be dissolved using the DEL key.

Room monitoring

Main menu  Settings System functions Room monitoring

This function allows you to switch another telephone to room monitoring mode.
For safety reasons, this function is protected by a switching code. You can obtain a

release code from your system administrator. Please note that this does not relate
to your telephone’s device PIN.

When asked, enter the extension number for the device that you want to switch into
room monitoring mode:

Settings

77

Room mon. target

Please enter number

23_

Manager (office)

Confirm your entry by pressing OK. After entering the correct switching code, the
function will be switched on. The corresponding message is displayed on your
telephone as well as the monitored telephone.

Announcement

Main menu  Settings System functions Announcement

This function allows you to switch another system telephone to voice
announcement operation.

You will then be asked to enter the number of the extension that you would like to
switch to voice announcement operation:

Announcement target

Please enter number

23_

Manager (office)

Confirm your entry by pressing OK.
A corresponding message will appear on the target device’s display screen.

Hands-free

Main menu  Settings System functions Hands-free

This function allows you to switch another system telephone to speaker/hands-free
mode.

Settings

78

For safety reasons, this function is protected by a switching code. You can obtain a
release code from your system administrator. Please note that this does not relate
to your telephone’s device PIN.

You will be asked to enter the extension number of the device, which you would like
to switch to speaker/hands-free mode:

Hands-free target

Please enter number

23_

Manager (office)

Confirm your entry by pressing OK. After entering the correct switching code, the
function will be switched on.

A corresponding message will appear on the target device’s display screen.

Call target indication

Main menu  Settings System functions Call target indication

If you have activated the Call target indication setting, the number that the caller
originally dialled will be indicated together with the caller’s number. This can be
differentiated from your telephone number on the basis of call forwarding or
corresponding call distribution.

If you want to activate this indication (for incoming calls), switch the function to on.

Call forwarding

Main menu  Settings Call forwarding

Call forwarding allows you to transfer a call received on your extension to another
target. This can be configured separately for each user (MSN).

If call forwarding is activated in your terminal, a “C” icon will be shown on the
display screen, when the telephone is in standby mode. A special dial tone will
sound when you pick up the handset.

Settings

79

 A flashing icon informs you that the call forwarding setting defined by you in

the menu could not be correctly transferred by the exchange or your
telephone system.

By pressing the SELECTION KEY next to the C icon, you can check which call
forwarding settings have been activated at any time.

Call forwarding status

On busy:
Target: 021023456789

No reply:
Target: 021023456789

Martin (Lunch break)

There are three distinct variants:

Description: Function:

Unconditional
(CFU)

The call is forwarded immediately to the target.

On busy (CFB) The call is forwarded to the target if the connection is busy.

No reply (CFNR) The call is forwarded to the target if it is not accepted within a

certain period of time. This time can be configured in the
telephone system.

The tiptel 85 System allows you to configure each forwarding variant individually.

Call forwarding

Unconditional ........... : Off

On busy .................... : On

No reply .................... : On

Call forw. settings .............

Martin (Lunch break)

You can switch the functions on and off separately or change the call forwarding
settings.

Settings

80

The following statuses are possible:

 Unconditional
 Busy
 No reply
 Busy and no reply

If, after switching, there is no forwarding target, an alert tone will sound.
Please note that the settings are only applicable to currently configured users. You

can also toggle between users by pressing the lower key.
You change the call forwarding settings, by pressing the SELECTION KEY in the

Call forwarding settings line.
From the display screen below, select the type of call forwarding you want to

configure.

Call forw. settings

Unconditional ...................

On busy ............................

No reply ............................

Martin (Lunch break)

The following screen will then be displayed:

Target number

Home office

01234567890................

H

From phone book

Martin (Lunch break)

The forwarding target may be entered directly or by pressing the From phone book
SELECTION KEY.

 If the desired call forwarding version cannot be set, the telephone system has

encountered an error. Check that you have entered a forwarding target for this
call forwarding variant, if it is a valid and available number and if authorisation

Settings

81

to set up forwarding has been given in the telephone system for your internal
number.

 The target number may only be changed, if the current call forwarding is

deactivated.

Date / time

Main menu  Settings Date/time
The Date/time option gives you the option to enter the date and time manually.

 Please note that normally at the latest the time and date are transferred to

your telephone during the first outgoing call (when the function “ISDN – time
transfer”, p. 73 is switched on).

Call filter

Main menu  Settings  Call filter

It is possible to reject a caller directly or forward the call to the voicebox or another
telephone connection.

Call filter

Filter .................................

Number suppressed ........

Number not transferred ....

Phone

Number filter

Select this option to enter either the complete number of a contact or only the start
of the number. For example, you can deal specifically with all callers with a given
prefix.

Each number entry can be assigned one of the following filter settings:

Settings

82

Reject The caller is rejected. (If the voicebox is activated, the caller is

forwarded after the relevant time delay.)

Voicebox The caller is forwarded directly to the voicebox.

Call forwarding The caller is forwarded to another connection. A forwarding

target has to be entered.

To set up a new list entry:

New entry

Function .......... : Call forw.

Number..............................

Forwarding target .............

Phone

Press the SELECTION KEY next to Number.

The number can be transferred from the telephone book or entered by hand.
If you selected the Forwarding function, enter the forwarding target in the same way.

Suppress number

The number transfer is suppressed by the caller on purpose.
In this instance, you can set up your own call filter configuration:

 Reject (calls are rejected).
 Voicebox (calls are forwarded to your voicebox).
 Forward (there must be at least one forwarding target).

Do not transfer number

Usually, no number is transferred (this is the case with many analogue connections
and is not knowingly the case here).

Configuration options are as in Suppress number.

Settings

83

Program function keys

Main menu  Settings  Function keys
The programmable function keys of the tiptel 85 System allow you to assign your

most frequently used functions and menus.
For example, you can programme in your colleagues’ and business partners’

numbers. The corresponding target can then by selected by pressing a key. If the
other contact is part of the same telephone system, an illuminated key will indicate
the contact’s assignment status.

 If the target number is part of the telephone system and the “automatic dial-

out” function is activated in the telephone system, # must be inserted twice
before the extension number (e.g. ##22).

 The programmable function keys are valid for all users (MSNs).

The Function keys menu can also be used to assign other, frequently used
telephone menu functions to one key, so that they can be accessed more quickly
and easily.

The list of possible functions for function keys:

Target number A frequently used number can be programmed to a

key. The call status of contacts within the system is
indicated by means of illuminated keys.

Keypad number A sequence of numbers can be programmed as a

keypad sequence.

Internal key An internal call can be made using activated

automatic dial-out.

Conference Starts a conference (Mode of use: Office/regular)

Accept To accept a waiting call (Mode of use:

Switchboard/operator)

Disconnect Ends the call.

Forward Forwards the call.

Park Calls up the Park menu.

Number display Opens the Number display menu.

Settings

84

Calls while absent The key flashes as soon as a new call is received.

Pressing the key stops the flashing and opens up
the call list.

Contrast Allows you to configure the display contrast.

Call forwarding Open the Call forwarding menu.

Forward (CD) Used to forward a caller to another contact.

Headset on/off Simulates the rocker in the handset when headset is

in use.

Direct call Switch on or off.

Locking menu Opens the locking menu.

New project Allows you to enter a new project code.

Room monitoring Activates the room monitoring function.

Voice announcement Activates the voice announcement system function.

Hands-free Activates the speaker function.

Function keys menu Opens the Function keys menu.

Delete key function The currently programmed function is deleted

Switch profile on Allows the profile to be switched directly.

Message waiting indicator
(*)

Indicates new messages on the voicebox.

Voicebox full– indicator (*) Indicates that the voicebox has reached its capacity.

(*) These functions are programmed through the telephone system and are only

available to the first user (MSN).

You will be asked to press the FUNCTION KEY to be programmed:

Select key

Please select the
function key to be

programmed

Phone

Settings

85

You can exit the process by pressing ESC.

 If the FUNCTION KEY is preset to the telephone system, you will hear a

warning tone and a message that the key cannot be assigned.

Select the key that you would like to programme and select the desired function
from the list offered.

If you wish to delete a function key, from the function list please select “Delete key
function”.

The number of function keys can be increased by adding optional additional
modules tiptel KM-30), with a maximum of three modules being able to be
connected to a tiptel 85 System. Each additional module has 30 function keys,
allowing you to dial several numbers directly.

Additional MSNs

Main menu  Settings  Additional MSNs

After selecting the item Additional MSN in the settings menu you will see a list of the
numbers entered (MSN 02 to 10) in the display.

For entering a new MSN please select an unused position. To assign a name to an
already existing MSN select that entry.

For ease of use and to get a better overview when working with the telephone you
may assign user names to the individual telephone numbers (MSNs). After
assigning a name within the menu control only this name is being used. The name
of the current user is shown in the bottom line of the display.

You may modify name and number:

Additional MSNs

User name

[Name]

H

MSN
[Number]

H

Phone

Settings

86

Deleting a programmed user is carried out in the list view Additional MSNs.
Highlight the user with the cursor keys and then delete the entry with

.

 Please note that only for the additional MSN the telephone system does not

provide any system functions. This means that when you have chosen a user
from the list of additional MSNs the telephone will still signal system messages
for the user with the system MSN..

 The telephone number (MSN) can be up to 10 digits long.

Profiles

87

Profiles

The tiptel 85 System allows you to combine various telephone settings into so­called “Profiles”. You can toggle between these profiles directly by means of the
function keys or they can be time-controlled. To be able to switch a profile on and
off with a FUNCTION KEY, please consult the “Program function keys” chapter on
page 82.

This will allow you to alter the telephone’s status quickly and easily to “Night”,
“Away from desk” or “Talk” mode for example.

It is also possible to combine different user’s profiles into a single device profile, in
order to make a configuration change for all users.

A profile influences the following telephone parameters:

 Voicebox on/off
 Number of voicebox messages
 Type of message reporting or setting to no messages
 Ring tone volume Off, 1-10
 Delay in switching to voicebox
 Call forwarding

 The profile parameters (see above) can only be changed in the Profiles menu.

If one of the above parameters is changed in the Settings menu, this will not
affect the values saved in the last activated profile. As long as the current
setting is different from the setting saved in the active profile the entry in the
user line will be flashing. The next time the profile is changed, the modified
values will be overwritten with the Profile settings.

The tiptel 85 System menu differentiates between:

 User profile: These settings only apply to the current user.
 Phone profile: Various users’ profiles can be combined in one profile

combination (=device profile).

Profiles

88

You can reach the Profiles menu via the Main menu. The following screen will then
be displayed:

Profiles

Profile ........................... : -

Edit user profile.................

Martin (Lunch break)

In the user line, enter the user, whose profile you want to enter or modify. If you
select the Phone setting, you can assign or modify the device profiles.

 To avoid conflicts between day/night control in the telephone system and in the

telephone's profile control, please set day/night control of the telephone system
(to be found in menu Subscriber settings) to "Off".

User profile

In the top line of the profile menu, you can toggle between the profiles of currently
configured users, as set up by you. If you have not configured any profiles, you will
not be given a choice.

Modify user profiles

After selecting Modify user profiles, you will be given the opportunity to create a new
profile or to view the list of profiles assigned by you.

User profiles

New profile ........................

Lunch break ......................

Night operation .................

Vacation ............................

Charlie (After work)

Profiles

89

Creating a new profile

Select the New profile option.
You will now be asked to enter a name for the profile. You can modify any profile

setting.

New profile

Name:

H

Voicebox ................... : On

Outg. msg .. : Preset OGM
Charlie (After work)

As a default, newly assigned profiles will be given the current menu settings; these
can be modified later.

The call forwarding option leads you to a sub-menu that is explained in more detail
in the chapter “Call forwarding” on page 78. The lower line AWS inactive of if
relevant AWS active is for information purposes only and can not be changed in the
Profile menu.

You can create a maximum of 10 individual profiles per user.

Deleting a profile

To delete an existing profile, select the corresponding profile from the User profiles
list and press DEL.

Editing a profile

If you want to change an existing profile, select the corresponding profile from the
User profiles list.

You then see a summary of the current profile settings (refer to “User profile”,
p. 88).

To do this, select the corresponding subscriber you want to copy.
Modify the profile.
Your changes will be saved when you exit the menu.

Profiles

90

Activating the device profile

To activate a device profile, select the Phone setting in the user line of the Profiles
menu. Enter the desired profile in the Phone profile line. By pressing SELECTION
KEY you can toggle between the individual device profiles you have defined.

When you exit the menu, the configured device profile will be activated.

Editing device profiles

If several users are configured in your telephone and are assigned to various
different profiles, these profiles may be combined into one device profile. You can
then modify all the settings for several users at the same time by pressing just one
key.

Example:

Phone profile: User: Martin User: Business

Day time
operation

Ring tone volume: level 2
Voicebox: On
Forwarding delay: 5 s

(“Work” user profile)

Ring tone volume: level 5
Voicebox: On
Forwarding delay: 30 s
Message: “Back soon”

(“Office” user profile)

Night time
operation

Ring tone volume: level 8
Voicebox: Off

(“Evening” user profile)

Ring tone volume: Off
Voicebox: On
Forwarding delay: 0 s
Message: “There is no-one in
the office at present”

(“Evening” user profile)

If, as in this example, a “Daytime operation” (“Work” or “Office”) user profile has
been configured, in the evening you can switch to the “Night operation” (“Evening”
or “Nobody here”) device profile.

To create a new device profile, please select the Phone setting in the user line of the
Profiles menu followed by the Modify device profiles option. In addition to a list of
the devices you have already configured, you will be able to create a new
combination:

Profiles

91

Phone profiles

New combination .............

Day time operation ...........

Night time operation .........

Weekend .…………………
Phone

Create a new phone profile

Select the New combination option from the list of device profiles.

New combination

Name:

H

Martin ........ : Lunch break

Business ....................... : -

Phone

Now enter a name for the new device profile.
By pressing the adjacent SELECTION KEY you will be able to select a suitable

profile for each user. The setting will be saved when you exit the menu.

Editing a phone profile

Instead of the New combination option, you can select the name of an already
existing device profile from the list and modify the settings as you want.

Martin

Name:
My profile

H

Martin .................... : Night

Business ............... : Night

Phone

Information

92

Information

In this menu item, you can access various information, such as charges incurred or
the device’s current storage capacity. The charge counter and telephone book
entries can also be deleted.

User charges

This provides you with a list of the call charges per user (MSN) since the last reset.

Charges user

Martin 1.50
Business 72.62

Phone

Total charges

This provides you with a list of the call charges incurred for the device and the
connection as a whole since the last reset.

You can also reset the charges counter.

Charges phone

Since 01.01.07 00:00
Phone 74,12

Reset charges counter .....

Phone

Information

93

Memory used

Select this menu item for an overview of the available memory in the device.

Memory

Delete phone book ...........

32 % available

Phone

This allows you to delete all telephone book entries as a whole.

Call counter

This displays the total number of calls (both incoming and outgoing) made using
the telephone separately. The first menu line indicates the time and the date of the
last reset.

Call counter

Since 01.01.07 00:00
Outgoing: 634

Incoming: 117

Reset call counter .............

Phone

Voicebox

94

Voicebox

This chapter explains how your tiptel telephone system can be used together with
the voicebox contained in the system telephone.

 Please note that this function depends on the model and configuration level of

your telephone system and its availability depends on the installed options in
the telephone system. If your tiptel telephone system is not fitted with an
voicebox module, the Voicebox menu item will not appear in the telephone
menu.

All important voicebox functions are integrated into the tiptel 85 System menu.
After selecting the Voicebox option from the Main menu, the following screen will be

displayed:

Voicebox

Status ........................ : On

Messages .........................

Outg. msg .. : Preset OGM

Message forwarding .........

Martin (Lunch break)

 Before you can use the voicebox functions, they must be assigned to your

connection on the telephone system and configured in the system telephone.

Answering mode

Main menu  Voicebox  Status

Go into the Voicebox menu: you can switch the voicebox on and off using the
SELECTION KEY next to the Status line. If you have not recorded a message, you
will see the following prompt: “Please record your greeting first”.



Always ensure that you have enough recording capacity available, if you wish

to switch on your voicebox. If necessary delete individual or all incoming
messages.

Voicebox

95

If your voicebox is activated, this will also be indicated when the telephone is on
standby:

M T The voicebox is switched on and can be switched off using the adjacent

SELECTION KEY.

Y The voicebox is switched off and can be switched on again using the adjacent

SELECTION KEY.

Please note that this function is only available to the first user (MSN) entered in the
telephone.

Messages

Main menu  Voicebox  Messages

You will be given the following options:

Messages

New messages .................

All messages ....................

Delete all messages .........

Martin (Lunch break)

New messages

When you select this item, a list of the messages will be displayed that you have not
yet listened to. The first entry is shown on two lines. The date and time of the
recording are also shown. The latest message will always be at the top of the list.

New messages ↓

I Smythe, William
Th, 16.08.07 22:15:57

I 01722344567 …………….

I Mortimer, Bruce ...........

Martin (Lunch break)

Voicebox

96

All messages

This provides you with a list of all messages:

I new voice messages
J old and still saved voice messages

Playing back messages

To play a message back, select it using the adjacent SELECTION KEY or by
pressing OK after selecting the line. You receive the following information:

Playback will be performed via the loudspeaker or via the handset as soon as you
pick it up.

Smythe, William ↓

Pause
Delete X

Back 3 seconds
Next message

Th, 16.08.07 22:15:57

Options during message play back:

Next/previous message Move to the next/previous message using the

RIGHT/LEFT cursor key

Stop playback You can stop playback using the ESC key.

Pause Press the SELECTION KEY next to Pause to pause

playback.

Delete Use the DEL key or the Delete SELECTION KEY to delete

the message during playback.

Back 3 seconds The last 3 seconds will be repeated.

Save to telephone book Press this SELECTION KEY to save the caller’s number to

the local telephone book.

Save to prearrangement Press this SELECTION KEY to save the caller’s number to

prearrangement.

Voicebox

97

Delete all incoming messages

Select this item, if you want to delete all ICMs. Confirm the confirmation query. All
incoming messages are deleted.

Memory capacity exhausted

If your voicebox memory capacity level is reached, this will be indicated by the
cassette icon flashing (when the telephone is in standby mode). The voicebox
cannot save any more messages and you will have to delete some messages to
free up storage space.

Configure Outgoing Message (OGM)

Main menu  Voicebox  Outg. Msg.

Your tiptel 85system allows 9 individual messages (message 1 - 9) and a preset,
message that cannot be deleted (message 0).

There is also an individual memory full message and an individual end message.
A distinction is made between two types of outgoing message: OGMs with and

without the option to record an incoming message. For OGMs that can record an
incoming message the caller can leave a message after the OGM. In the second,
the caller will be informed that he does not have the opportunity to leave a
message.



When its message storage has been reached, the voicebox will automatically

switch to the “memory full” message, stating that no messages can be saved.
Otherwise, the device will deactivate the telephone function and will not
answer any further calls.

You can toggle between saved messages using the SELECTION KEY next to the

Message line or (after selecting the line) by using the RIGHT/LEFT keys.

Sample OGMs

Outgoing message with recording

Hello, this is the extension for John Doe from … I am currently away from my desk
and will be back in the office at around 10 o’clock. Between 9 and 10, you can

reach me on.... alternatively, just leave your name and number and I will call you

back. Please speak after tone.

Voicebox

98

Outgoing message, announce only

Hello, this is Jane Doe, sales representative for … in … My office is temporarily
closed due to illness (annual holidays etc.). Please call my colleague, Mr ..., in ...

on..... He will be happy to assist you. Thank you for your call. Goodbye.

Message forwarding

Main menu  Voicebox  Message forwarding

When you select the Retransmission option in the Voicebox menu, the following
screen will be displayed:

Message forwarding ↓

Forwarding ................ : Off

Target number...................

Messages to queue ... : 5

Reminder (min)........... : 10

Martin (Lunch break)

If message retransmission is selected, after each new message (or the first to the
fifth message, see collective report), the voicebox will dial the number saved under
target number.

The caller now has the opportunity to be told how many new messages have been
saved, either by means of an automatic message (message) or a short message
(SMS). Alternatively, he/she can be informed directly after dialling (call).

The person called will hear the automatic message: “This is an automated call, you
have x messages, please listen to your messages, I repeat...”

During this message, you will have the option to listen to the saved message(s).
Please consult your Tiptel system manual for information on retrieving your

messages.
If you cannot retrieve your messages, the device will restart the preset storage time

(1 - 60 minutes).
This process is repeated up to a maximum of two times (memory).

Voicebox

99

Configuration possibilities for saving messages:

Forwarding Off/message/SMS/call. You can select the type of message

forwarding or switch off the function.

Target number This is where you enter the number to which the message is

forwarded. The target number can be a maximum of 20 figures.

Messages to
queue

1 to 5. This is where you enter the number of new messages
that can be forwarded at a glance.

Reminder 1 to 60 minutes. This is the time that elapses until the number is

redialled, if the messages are not retrieved.

Reminders 1, 2, or no reminder

Playbacks 1 to 8 times. This is where you configure how often the

notification message should be repeated per call.

If message notification is activated in the voicebox, this will be displayed when the
telephone is on standby. In this instance, the C icon will be displayed.

Configuring the voicebox

Main menu  Voicebox  Voicebox settings

Select the voicebox settings option. You will see the following screen displayed:

Voicebox settings ↓

Record OGM ....................

ICM length (min) ........ : 2

Answering delay (sec) : 10
Remote access code

Martin (Lunch break)

Record OGM

All existing OGMs will be displayed in a list. You can create a new OGM, when you
select New OGM from the list displayed or you can select an existing OGM, in order
to replace it.

Voicebox

100

The process for creating a new message is the same as replacing it. After selecting
New message, the following screen will be displayed:

OGM 1

OGM 1

H

Type ...... : Announce only

Play back OGM ................

Record OGM ....................

Phone

Name This is where you enter a name, which can be up to

12 characters long.

Type “Announce only” or “Record ICM”.

Playback OGM This option appears, if a message has been saved.

Record OGM To record a message, press the adjacent SELECTION KEY.

Keep the key pressed whilst you are recording. After the
tone you can record you message via the handset.

Delete OGM This will delete the message.

Configuring the length of the incoming message

This is where you enter the maximum message length. Messages will subsequently
be cut off after the configured time. Message lengths may be between 1 and 40
minutes.

Configuring the answering delay

This is where you enter the time delay (in seconds), after which the voicebox is
activated. The delay may be between 1 and 50 seconds.