TIPTEL 410, 411, 810, 811, 822 XT/Rack User Manual

...

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User's Manual (UK)

ISDN Telephone System

tiptel.com 410 tiptel.com 810 tiptel.com 411 tiptel.com 811 tiptel.com 822 XT/Rack tiptel.comPact 42/82 IP 8 tiptel.comPact 84 Up4/Rack

tiptel

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Table of Contents

Table of C ontents ............................................................................................ 3

Notes ............................................................................................................... 5

Directions for operating the telephone system ........................................................... 5

First calls ......................................................................................................... 6

Internal call ............................................................................................................. 6

External call ............................................................................................................ 6

Inquiry call .............................................................................................................. 7

Inquiry call with call transfer ................................................................................... 7

Extension features .......................................................................................... 8

Call forw arding ....................................................................................................... 8

C onfiguration .................................................................................................. 10

Analogue extension ..................................................................................................... 10

Call w aiting signal allow ed ..................................................................................... 10

Call num ber identification ...................................................................................... 10

Functions ......................................................................................................... 11

W hen setting up the connection ................................................................................. 11

Select outgoing internal num ber ........................................................................... 11

Pick-up .................................................................................................................... 11

Follow m e ............................................................................................................... 11

Speed dial .............................................................................................................. 12

Com pletion of Call to Busy Subscriber (C CBS) .................................................... 12

Com pletion of Call on No Reply (C CN R) ............................................................... 13

During the call ............................................................................................................. 14

Call W aiting (CW ) ................................................................................................... 14

M alicious C all Identification (M CID) ....................................................................... 14

Hold ........................................................................................................................ 15

Conference ............................................................................................................. 15

Term inal Portability (TP) ......................................................................................... 15

Inquiry / switching betw een lines ........................................................................... 16

Explicit C all Transfer ............................................................................................... 17

O perating the answ ering machine ................................................................. 18

Rem ote access ............................................................................................................ 18

Rem ote access functions ............................................................................................ 19

Playback incom ing m essage function ................................................................... 19

Sw itching functions ................................................................................................ 19

Changing outgoing m essages ............................................................................... 20

M essage transfer function ...................................................................................... 20

Sw itch off device function ...................................................................................... 20

Rem ote activation of answering m ode ...................................................................... 21

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Remote dialling-in ........................................................................................... 21

Subscriber configuration via PC .................................................................... 22

Subscriber ....................................................................................................... 24

Settings ................................................................................................................... 24

Call forw arding ....................................................................................................... 25

Charge account ...................................................................................................... 26

Answ ering m achine ..................................................................................................... 26

ICM .............................................................................................................................. 26

G eneral command summary .......................................................................... 27

Function codes, only for analogue terminals ................................................ 29

During the call ........................................................................................................ 29

Index ................................................................................................................ 30

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Notes

W e reserve the right to m ake changes to this U ser's M anual or the hardw are described at any tim e and without prior notice. The current version of the User's M anual is also available as a pdf file on the Internet at www.tiptel.com . The texts and illustrations of this user's m anual have been com piled w ith the utm ost care. H ow ever, errors cannot be ruled out com pletely. The publisher can not be held liable for any incorrect inform ation or consequences arising as a result.

Im portant: This m anual reflects the telephone system , release 7.xx. If necessary, perform an update.

Directions for operating the telephone system

Before your m ake your first call, you should m ake yourself fam iliar w ith the sym bols used in this User's M anual.

In the User's M anual, the following sym bols are used for program m ing the system or activating and deactivating features:

Pick up receiver

...... "#

Enter code digits and key sequences

$..##%

Enter special keys

R key: Flash function

Hang up receiver

Note: O nly tiptel.com 411, 811, 822XT/Rack, tiptel.com Pact 42/82 IP 8 and

tiptel.com Pact 84 Up4/Rack support ISD N - and TIPTEL system -telephones.

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First calls

Upon delivery, the autom atic exchange connection is disabled within the telephone system . D ial the line prefix "0" for C O line access.

If the “autom atic exchange connection” feature has been activated, you can dial “$$”#for an internal line, or w ait for 10 seconds after picking up the receiver until you hear the internal dialling tone. You can then dial desired extension num ber.

After 10 seconds, the telephone system autom atically sw itches to the internal dialling tone.

Internal call

Analogue telephone 50: Pick up receiver.

ou hear the internal dialling tone.

Dial internal subscriber num ber.

ou hear the ringing tone or the busy tone.

Analogue telephone 51: Pick up receiver.

ou are connected with the internal

subscriber. Place your call.

Hang up both receivers. Term ination of call.

External call

Analogue telephone 50: Pick up receiver.

ou hear the internal dialling tone.

(

Dial line prefix.

ou hear the external dialling tone.

(!)*+

Dial the phone number of the external subscriber.

ou hear the ringing tone or the busy tone.

External subscriber: Pick up receiver.

ou are connected with the external

subscriber. Place your call.

Hang up receiver. Term ination of call.

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First calls

Inquiry call

Analogue telephone 50: Pick up receiver.

ou hear the internal dialling tone.

Dial phone number. Signal to telephone 51.

Analogue telephone 51: Pick up receiver.

Place your call with telephone 51.

Initiate inquiry call.

ou hear the internal dialling tone.

')#

Dial phone number. Signal to telephone 52.

Analogue telephone 52: Pick up receiver.

Place your call with telephone 52.

&)#

Term inate inquiry. Place your call with telephone 51.

Hang up all receivers. Term ination of call.

Inquiry call with call transfer

Analogue telephone 50: Pick up receiver.

ou hear the internal dialling tone.

Dial phone number. Signal to telephone 51.

Analogue telephone 51: Pick up receiver.

Place your call with telephone 51.

Initiate inquiry call.

ou hear the internal dialling tone.

')#

Dial phone number. Signal to telephone 52.

Analogue telephone 50: Hang up receiver.

Analogue telephone 52: Pick up receiver.

Active call between telephones 51 and 52.

Hang up all receivers. Term ination of call.

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Extension features

The following list describes the features provided for the different extensions.

Note: M any of the features are displayed on ISDN term inals and can be enabled directly via speed dialling keys. Because of the huge diversity of term inals available on the m arket, operating instructions cannot be provided here. Please consult the User's M anuals of the appropriate term inals.

Call forwarding

Call forw arding is executed within the telephone system and can be configured individually for each extension. It is possible to forw ard calls to internal and external calling destinations.

There are three authorisation levels for enabling call forw arding:

! no call forw arding perm itted

! call forw arding perm itted only to internal destinations

! call forw arding perm itted to internal and external destinations

The following exam ples assum e that the call forw arding is set up on one’s ow n telephone in all cases.

C all Forw arding Unconditional (C FU)

Incom ing calls are im m ediately routed to the program m ed destination phone num ber. Your own term inal does not display a notification for the call. This setting is recom m ended for business trips, holidays, etc.

C all Forw arding on B usy (C FB )

Incom ing calls are forw arded to another term inal if your own extension is busy.

Note: In order for the C FB feature to work properly, it is absolutely essential to disable the "call waiting" feature at the appropriate term inal device(s).

C all Forw arding No R eply (C FNR)

Incom ing calls are first signalled on your own term inal. If the call is not answ ered during this tim e, it w ill be forw arded to the call forw arding destination.

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Extension features

If call forw arding is enabled, it is indicated on the term inal by a special dialling tone that you will hear after picking up the receiver. O utgoing calls are possible from the term inal w ithout restrictions.

To enable the different types of call forw arding, the following key sequences m ust be entered:

! Call Forw arding Unconditional (C FU) off

$)!$

! Call Forw arding Unconditional (C FU) on

w ith destination phone num ber

%)!%

destination

! Call Forw arding No Reply (CFNR) off

$,!$

! Call Forw arding No Reply (CFNR) on

w ith destination phone num ber

%,!%

destination $

! Call Forw arding on Busy (C FB) off

$,-$

! Call Forw arding on Busy (C FB) on with

destination phone num ber

%,-%

destination $

W hen program m ing an external destination num ber, the line prefix ((#as standard) m ust also be entered.

The input is concluded by a positive acknow ledgem ent tone or an error tone.

The call forw arding always refers to the program m ed outgoing M SN .

ISD N telephones are program m ed via the keypad or via individual m enus using the appropriate ISDN services. Please consult the U ser's M anual of your ISDN term inals.

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Configuration

Analogue extension

Call waiting signal allowed

At analogue extensions, the call w aiting signal is enabled or disabled with the following key sequences:

Call waiting off

$+*$

Call waiting on

%+*$

The entry is confirm ed by a positive confirm ation tone.

Note: If ISD N telephones are connected, this feature is m anaged by the term inal itself. To program m e the calling line identification services at your term inals, please consult the U ser's M anuals for your ISDN telephone.

Call num ber identification

There are two types of calling line identification services:

! Calling Line Identification Presentation (CLIP) or

Calling Line Identification Rectification (CLIR): Your own phone num ber is transm itted / not transm itted to the destination subscriber for outgoing calls.

! Connected Line Identification Presentation (CO LP) or

Connected Line Identification Restriction (C O LR): W hen accepting an incom ing call, the destination telephone num ber is transm itted / not transm itted to the caller w ho m ade this call.

At analogue extensions, this feature can be enabled or disabled w ith the following key sequences:

! Phone number transmission off

$*($

! Phone number transmission on

%*($

The entry is confirm ed by a positive confirm ation tone.

If ISD N telephones are connected, this feature is m anaged by the term inal itself. To program m e the calling line identification services at your term inals, please consult the User's M anuals for your ISDN telephone.

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Functions

W hen setting up the connection

Select outgoing internal num ber

Analogue telephone for subscribers 40, 41: Pick up receiver.

ou hear the internal dialling tone.

%#(

# M SN##

Dial key sequence, MSN represents the desired outgoing internal num ber (for exam ple 41).

ou hear a positive confirm ation tone.

Hang up receiver. End of setting.

ISD N telephones are program m e via individual m enus. Please consult the User's M anual of your ISDN term inals.

Pick-up

W hen another telephone rings, you can take over the call w ith your ow n telephone (pick-up). Pick-up is available for internal and external calls.

In order to pick up a call, the follow ing key sequence has to be entered:

Pick-up

# %'

Requirem ent: The pick-up feature m ust be enabled for the subscriber w ho is to pick up the call.

Follow m e

This function allow s you to transfer the call forw arding of your internal num ber to the phone num ber of your current location.

Press the follow ing buttons to apply call forw arding to the other extension:

! Follow m e %))% (ow n phone num ber) #$#

Requirem ent: If calls are to be picked-up by a subscriber, it is first necessary to activate the follow-m e option for this subscriber.

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Functions

Speed dial

A speed dialling list is available for frequently used telephone num bers. U p to 100 phone num bers of up to 24 digits each can be stored. These phone num bers can be dialled by every subscriber.

Speed dialling is carried out via the key sequence

%#-#((

%-#""

. The keys

((#

#""

represent the speed dialling index.

It is possible to dial additional digits after the speed dialling num ber. To do this, sim ply enter the requested digits after the speed dialling num ber.

If the autom atic exchange connection feature has been activated and the handset is lifted, it is possible to sw itch to the internal dialling tone by entering the

$$#

key

sequence. N ext, the requested speed dialling num ber can be entered.

After 10 seconds, the telephone system autom atically sw itches to the internal dialling tone.

Please consult the "speed dialling" chapter in the installation guide for further inform ation.

Com pletion of Call to Busy Subscriber (CCBS)

If the destination subscriber’s line is busy, the connection w ill be set up autom atically as soon as the external or internal destination subscriber term inates his call. The CCN R feature m ust be enabled by the caller. W hen the destination subscriber hangs up, the caller receives a call signal. U pon picking up the receiver, the connection to the destination subscriber is established w ithout any further dialling necessary. The autom atic connection is then com plete.

Initiation of a C C BS depends on the kind of term inal used:

! If a DTMF dialling terminal is used, the autom atic call-back can be enabled

by entering the following key sequence(s):

enabling of C C BS:

&#%*-$###

disabling of C C BS:

$*-$##

If an ISD N term inal is used and if the CCBS feature is supported, the autom atic call-back feature can be enabled using a speed dialling key. For further inform ation, please consult the User's M anual of the ISDN term inal.

If an analogue term inal is used, you hear a positive confirm ation tone as soon as the CCN R request has been registered within the telephone system . In the event of an error, you will hear an error tone. If the feature is not supported, you hear a negative confirm ation tone.

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Functions

CCN R requests are deleted from the telephone system after 60 m in. This period of tim e depends on the public exchange office if external subscribers are to be called.

Requirem ents: In case of external call-backs the C C BS feature m ust be supported and enabled by your ow n netw ork provider as w ell as the netw ork provider of the called subscriber.

Com pletion of Call on No Reply (CCNR)

If the destination subscriber does not answ er a call, the connection will be established autom atically as soon as the destination subscriber has m ade another call. The C CNR feature m ust be enabled by the caller. W hen the destination subscriber hangs up, the caller receives a call signal. Upon picking up the receiver, the connection to the destination subscriber is established w ithout any further dialling necessary. The autom atic connection is then com plete.

Initiation of a C C N R depends on the kind of term inal used:

! If a DTM F dialling term inal is used, the autom atic call-back can be enabled

by entering the follow ing key sequence(s):

enabling of C C N R:

&#%!($###

disabling of C C N R:

$!($##

If an ISD N term inal is used and if the CCN R feature is supported, the autom atic call-back can be enabled using a speed dialling key. For further inform ation, please consult the U ser's M anual of the ISD N term inal.

CCN R requests are deleted from the telephone system after 60 m in. This period of tim e depends on the public exchange office if external subscribers are to be called.

Requirem ents: In case of external call backs the C CNR feature m ust be supported and enabled by the caller’s network provider and the netw ork provider of the subscriber called.

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Functions

During the call

Call W aiting (CW )

If a destination subscriber’s line is busy, this subscriber hears a call waiting signal as soon as a second call com es in.

The destination subscriber can reject the w aiting call. In this case, the calling subscriber hears the busy tone. The other possibility is that the destination subscriber accepts the waiting call, and the current call is placed on hold.

If analogue term inals are used, w aiting calls are handled as follows:

Accept waiting call &#)

! Accept call waiting and term inate current conversation * ! Reject w aiting call + ! Forw ard caller (w ithout accepting) &#+#

Then enter target phone num ber.

If ISD N term inals are used, waiting calls are accepted or rejected via corresponding m enus. Please consult the User's M anual for your ISD N telephone.

M alicious Call Identification (M CID)

The M CID feature is used to identify m alicious callers. The caller’s num ber is stored in the operator’s netw ork and notified on request. Call tracing is possible during an active connection and w ithin 20 sec thereafter. It is necessary to apply for the enabling of this feature with the network operator. Charges are levied for the use of this feature.

If ISD N telephones are connected, this feature is m anaged by the term inal itself. For program m ing this feature at an ISDN term inal, please consult the User's M anual for your ISDN telephone.

If analogue term inals are used, the feature can be enabled via the following key sequences:

! Trace subscriber

&#$#(#&

! or

&#$#(

# hang up

Requirem ent: The feature M CID m ust have been enabled by the netw ork operator.

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Functions

Hold

There are two w ays to place incom ing external calls on hold: either externally w ithin the exchange or internally w ithin your telephone system . The setting in w hich w ay calls are put on hold was perform ed by the installer of your telephone system .

O ne of the differences is that if a call has been placed on hold w ithin the exchange, the external caller hears the m usic-on-hold selected by the network provider. During the hold within your telephone system , your ow n m usic-on-hold is heard.

Conference

W hen a subscriber has a call on hold and an active call, he/she can set up a threew ay conference. In this case, the three subscribers w ill be interconnected within the telephone system . A m axim um of four internal three-w ay conferences is possible. If the subscriber initiating the conference hangs up, all connections w ill be term inated. If one of the other subscribers hangs up, the connection betw een the tw o other subscribers rem ains active.

If analogue term inals are used, a three-party conference can be initiated via the following key sequence:

! Initiate conference

&#*

If ISD N telephones are connected, this feature can be enabled by the term inal itself via speed dialling keys. For enabling this feature, please consult the User's M anual for your ISDN telephone.

In case of tw o external subscribers, the conference can be initiated w ithin the exchange, provided that both have been sw itched via the sam e S0 connection. It should be noted in this regard that additional charges can be levied by the netw ork provider for a three-party conference w ithin the exchange.

Term inal Portability (TP)

If you w ish to continue an active call from another part of the building, you can park the call w ithin the telephone system and rem ove it from another extension. After initiating parking, you can disengage parking w ithin three m inutes at another extension and thencontinue the call w ith the person you are calling.

To program m e this feature at an ISD N term inal, please consult the User's M anual for your ISD N telephone.

If analogue term inals are used, this feature can be initiated as follows:

! parking a call:

& %.(%

tw o-digit parking num ber $#

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Functions

! Rem ove a call from parking:

%.!%

two-digit parking

num ber

Inquiry / switching between lines

This feature gives you the option of putting an internal or external call on hold in order to place an inquiry call. D uring the tim e of inquiry, the subscriber hears m usicon-hold. After term ination of your inquiry call, you can resum e the first call.

Initiation of an inquiry depends on the kind of term inal used:

! w ith ISD N term inals via the

-key or via a m enu provided and use of the

speed dialling keys

! w ith DTM F dialling term inals by pressing the &-key

Analogue telephone 50: Pick up receiver.

ou hear the internal dialling tone.

Dial phone number. Signal to telephone 51.

Analogue telephone 51: Pick up receiver.

Place your call with telephone 51.

Initiate inquiry call.

ou hear the internal dialling tone.

')#

Dial phone number. Signal to telephone 52.

Analogue telephone 52: Pick up receiver.

Place your call with telephone 52.

&#)#

Two-line conversation with hold. Place your call with telephone 51.

&#!#

Term inate call with telephone 51. Place your call with telephone 52.

Hang up all receivers. Term ination of call.

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Functions

Explicit Call Transfer

This feature gives you the options of connecting two calls. For exam ple, if you have an active call and a call on hold, you can interconnect both subscribers.

Analogue telephone 50: Pick up receiver.

ou hear the internal dialling tone.

Dial phone number. Signal to telephone 51.

Analogue telephone 51: Pick up receiver.

Place your call with telephone 51.

Initiate inquiry call.

ou hear the internal dialling tone.

')#

Dial phone number. Signal to telephone 52.

Analogue telephone 52: Pick up receiver or – for call transfer without prior notice – proceed with the next step.

Place your call with telephone 52.

Analogue telephone 50: Hang up receiver.

Connection between telephones 51 and 52.

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O perating the answ ering m achine

Operating the answering m achine

Note: The function answ ering m achine is available only if tiptel VC M -m odule is

installed.

The installation and configuration of answ ering m achines are described in the installation m anual. The operating of the answ ering m achines can be done from a local phone by the code

"*( or by rem ote access from anyw here in the w orld

using the keypad on a Dual-tone M ultiple Frequency (DTM F) touchtone telephone. You need a personal access code to access the phone rem otely. You can set your personal rem ote access code as described in "Settings".

Remote access

Call your personal answering m achine. Internally available under 930 from the assigned subscriber. Otherwise, call the subscriber using the extension/direct dial num ber.

ou hear the current announcement.

Enter the rem ote access code via the

elephone keypad. If you make a m istake delete entry using the * key and start again.

A voice message confirm s recognition of each digit.

To confirm the entry press the # button. If the correct code is detected your VCM

m odule 14 notifies you via a voice m essage. If

he code is incorrect, the device terminates the

connection.

Note: If you have activated the Q RC function (refer to “Installation M anual of your tiptel telephone system ”) for the call num ber from which you are calling, your personal answ ering m achine answ ers directly w ith the voice m essage. Then you do not have to enter your rem ote access code.

Start the desired function by entering the relevant digit (e.g. Num ber 2 to playback all new incom ing m essage).

Each digit is confirm ed.

Press digit 8 to end a function. The current function ends.

% $

End rem ote access by pressing star and hash in succession.

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O perating the answ ering m achine

Remote access functions

Playback incom ing m essage function

To playback all messages Press 3.

The playback starts with the oldest recording.

%*#

To playback all messages Press *3.

The playback starts with the newest recording.

)

To playback new messages Press 2.

Starts playback of recordings that have not yet been heard beginning with the oldest m essage.

%)#

To playback new messages Press *2.

Starts playback of recordings that have not yet been heard beginning with the newest m essage.

Repeat Press 5 during playback.

The last three seconds are repeated.

To pause playback Press 8.

Playback is paused.

To continue playback Press 5.

Playback is continued from where it was paused.

+ ,

Skip Press 4 for back or 6 for forwards during playback.

The m essage you are listening is skipped or repeated.

)

Repeat Press 2 during playback.

Playback is paused and the caller’s num ber is announced (requires call num ber transfer being perm itted by the network provider).

To delete the current message Press 7 during playback.

The current incom ing m essage is deleted.

% -

To delete all messages Press * and 7 in succession.

All incoming m essages are deleted.

Switching functions

To switch message transfer on/off Press * and 4 in succession.

The current status "on" or "off" is announced. Important note: The type of m essage forwarding (e.g. SMS or call) m atches the m ost recent setting in the web interface.

( ... "

Change between messages

Dial number 7 and the desired m essage 0 … 9 in succession.

The selected outgoing m essage is played back for checking. The next caller is greeted with this m essage.

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O perating the answ ering m achine

Changing outgoing m essages

" ! ... "

Change the messages

Dial number 9 and the desired m essage 1 … 9 in succession.

our personal answering m achine requests you

o speak.

If you have called the M SN of an

answering m achine you can only change your own m essages 8 and 9!

Record an outgoing m essage.

For an outgoing m essage with incom ing m essage option After recording the outgoing m essage press 8.

The announcem ent is played back for checking. At the end you hear one signal tone.

For a announcem ent without incom ing m essage option (announcem ent only): After recording the announcem ent press # .

The announcem ent is played back for checking. At the end you hear two signal tones.

M essage transfer function

Change the destination call number for message forwarding

Press buttons * and 9 in succession.

The current destination call num ber is announced. A request to enter a new target call num ber then follows.

Enter the new target call num ber. Each digit is confirm ed.

To delete the target call num ber press the * button.

The destination call num ber is deleted.

To accept the target call num ber, press the # button.

The new target call num ber is played back for checking.

Switch off device function

(

Switching answering mode off Press * and 0 in succession.

our personal answering m achine is deactivated

and will not answer any m ore calls.

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Rem ote dialling-in

Remote activation of answering m ode

Call the call number of your personal answering m achine (M SN).

After 50 seconds the device answers with a beep.

Enter rem ote access code via the

elephone keypad and accept by pressing the # button.

The announcem ent is played for checking. The device can be operated rem otely (e.g. to record a announcem ent). After terminating the rem ote access your personal answering m achine is ready and will answer calls.

Note: The rem ote activation option requires that you have previously entered a rem ote access code in your telephone system for the M SN called and that you have sw itched on the “Rem ote activation” function (refer to the “Installation M anual of your telephone system ”).

Note: If you call the device from a call num ber stored as a “Q RC ” (refer to “Installation M anual of your telephone system ”) in your telephone system and the device is sw itched off, it answ ers im m ediately w ith the usual voice m essage. By entering %! you can now rem otely sw itch your personal answ ering m achine on at any tim e. You receive a voice confirm ation (“answ ering m ode on”).

Remote dialling-in

It is possible to access your telephone system from a rem ote location. In this case, you are either identified by m eans of the outgoing phone num ber sent or by entering a PIN code. It is also possible for the telephone system s to carry out a call-back.

O nce connected to the telephone system , you m ay use all configuration options, i.e. it is possible to m odify call forw arding. Not only after a call-back but also after the direct dialling-in, it is possible to select a CO -line and to directly set up a connection via the telephone system to other external subscribers (call-back, call-through).

This helps to reduce call charges and it is possible, for exam ple, to hold a telephone call on your com pany’s cost centre. This can be helpful to distinguish private and business calls for tax purpose.

Contact your system adm inistrator / telephone system installer if this function should not be activated. H e can, for exam ple, activate your m obile phone num ber or assign a PIN.

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Subscriber configuration via PC

It is also possible to configure the subscriber’s settings via the PC . For this you need a usernam e, passw ord and to connect a PC equipped with a netw ork connection to the tiptel TK device. For the configuration please start your Internet brow ser and enter the telephone

system ’s IP address or the netw ork identifier in the address bar.

The factory settings are "192.168.34.100".

User nam e and passw ord an a different IP address (w hen applicable) w ill be provided by your system adm inistrator or the person installing your telephone system .

The configuration in the delivery status (factory settings) is described below.

Exam ple: Subscriber "Analog50" w ishes to m odify his configuration.

The user nam e is pre-set to "Analog50". N o passw ord is used.

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Subscriber configuration via PC

After logging in, the follow ing w eb page is displayed:

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Subscriber

Settings

Automatic exchange connection

After picking up the receiver, the telephone system will autom atically perform a standard exchange connection, i.e. the telephone system im perceptibly dials "0". If a free C O line is available, you will im m ediately hear the external dialling tone. If all external lines assigned to the subscriber are busy, you hear an internal busy tone. An autom atic exchange connection is only executed for the first connection attem pt. For setting up further connections – e.g. for an inquiry call – the internal dialling tone is heard first. If a further external connection is to be m ade, the exchange m ust be dialled.

If the “autom atic exchange connection” feature has been activated, you can dial “

” for an internal line, or w ait for 10 seconds after picking up the receiver until

you hear the internal dialling tone. You can then dial desired extension num ber.

After 10 seconds, the telephone system autom atically sw itches to the internal dialling tone.

Autom atic exchange connection is also executed if no exchange authorisation is available. This is necessary in order to ensure that em ergency phone num bers can be dialled. As soon as additional digits that do not belong to an em ergency num ber are dialled, the connection is term inated.

Requirem ents: The "autom atic exchange connection" feature m ust be enabled. The required exchange authorisation m ust also be available.

Pick-up

Use this m enu to define whether an incom ing call m ay be picked up by another subscriber. Select the “answ ering m achine” setting if you wish to operate an answ ering m achine at this extension. You are now able to pick up the call even after it has already been answ ered by the answ ering m achine.

Follow me

This function allow s you to transfer the call forw arding of your internal num ber to the phone num ber w here you currently are.

Press the follow ing buttons to realise call forw arding to the other extension:

%))%

(individual phone num ber) #$

Page 24

Subscriber

Passw ord

After calling up the configuration m enu for a subscriber, you have to enter a user nam e (subscriber nam e) and a passw ord. Enter the desired passw ord here.

O utgoing number

W ith an outgoing call your telephone system gives inform ation to the exchange w hich num ber (M SN ) is to be uses to establish the call. Applicable charges w ill be assigned to that M SN . In case CLIP has been activated that M SN w ill also be displayed at the other party's phone. Is that M SN unknow n to the exchange usually the basic num ber w ill be used. Som e exchanges - w hen ordered - will also pass on unknown num bers as C LIP inform ation. In such a case you are free in program m ing any num ber you like. If you do not w ant to change the presets perform ed by the adm inistrator just leave that field em pty.

Call forwarding

Call forw arding is executed within the telephone system and can be configured individually for every subscriber. It is possible to forw ard calls to internal and external calling destinations. A m axim um of two calls can be program m ed for forw arding in succession within the telephone system . An external phone num ber m ust alw ays contain the 0 for exchange connection.

Note: W ith follow ing exam ples it is assum ed that the call forw arding is set up on one’s ow n telephone in all cases.

C all Forw arding Unconditional (C FU)

Incom ing calls are im m ediately routed to the call forw arding destination. Your ow n term inal does not display a notification for the call. This setting is recom m ended during business trips, holidays, etc.

C all Forw arding on B usy (C FB )

Incom ing calls are forw arded to another extension w hen your term inal is busy.

C all forw arding no reply (C FNR )

In this case, the incom ing call is indicated on your term inal for a specific period of tim e. If the call is not answ ered during this tim e, it w ill be forw arded to the call forw arding destination.

It is possible to enable call forw arding at the individual term inals (see U ser's M anual for your ISD N telephone).

Page 25

Subscriber

Charge account

You can see the current credit on your charge account here.

Answering m achine

Note: This m enu is only available with an installed tiptel VC M -M odule.

If your adm inistrator has m ade an answ ering m achine available to you, you can configure it here.

For detailed inform ation please refer to the “tiptel VC M -M odule Callm anager/Voicem ail User's M anual”.

ICM

Note: This m enu is only available with an installed tiptel VC M -M odule.

If your adm inistrator has m ade an answ ering m achine available to you, you can open the current sum m ary of your ICM here and play them back directly via the m edia player on your PC .

For detailed inform ation please refer to the “tiptel VCM -M odule Callm anager/Voicem ail User's M anual”.

Page 26

G eneral com m and sum m ary

General com m and sum m ary

Select outgoing internal num ber %(#internal num ber

#$#

Com pletion of C all on No Reply on (C CNR)

&%!($#

Com pletion of C all on No Reply off (C C N R) $!($

Call forw arding always off

$)!$

Call forw arding always on

%)!% destination $

Log on to a group (O nly with group m ode "dynam ic)

%)*%nnn$#

(nnn= G roup num ber)

Log off from a group (O nly with group m ode "dynam ic)

$)*$nnn$

(nnn= G roup num ber)

Call forw arding always on (follow m e) %))% own phone num ber#$

Room m onitoring

%)'%PIN%nnn$#

(PINuser room m onitoring, n= Extension)

H ands-free

%),%PIN%nnn$

(PINuser hands-free n= extension)

Announcem ent

%)-%nnn$#

(n= Extension)

Phone number transmission off

$*($

Phone number transmission on

%*($

Call num ber transfer for a call

%*!$#

Com pletion of call to busy subscriber on (C C BS)

&%*-$

Com pletion of call to busy subscriber off (C C BS)

$*-$

Call w aiting off $+*$

Call w aiting on

%+*$

Page 27

G eneral com m and sum m ary

Pick-up %'

destinationed exchange connection via external s0 (Important with FXO- and/or VoIP-Module)

$'##!#$

Call forw arding on no reply off $,!$

Call forw arding on no reply on

%,!% destination $

Call forw arding when busy off

$,-$

Call forw arding when busy on

%,-% Ziel $

Speed dial (from global speed dial directory w ithin telephone system ), 100 target num bers

%- 00 - %- 99

Telephone book (only w ith System / ISD N telephones)

Pick-up answ ering m achine

%.*%

Play m usic on hold

%"))%

Assigning the cost centre

%"* (cost centre digit num ber)

(cost centre) (destination call num ber)

Page 28

Function codes, only for analogue term inals

During the call

Hold / inquiry &

Reject w aiting call

&(#

End active call and sw itch to call w aiting &!

Put active call "on hold", accept call waiting, or sw itch to call on hold

&)#

Start conference between held and active call &*#

Forw ard call w aiting (w ithout accepting it) &+#

Trace subscriber (M CID) &$(&#

Parking a call

&%.(% nn #$

nn = 2 digit park num ber

Reconnecting a parked call

&%.!% nn $

nn = 2 digit park num ber

Note: If ISD N telephones are connected, these features are m anaged by the term inal itself. For program m ing the calling line identification services at your term inals, please consult the user’s m anuals of your ISD N telephone.

Page 29

Index

Answering m achine ........................... 26

Autom atic exchange connection ....... 24

Call ..................................................... 14

Call back on busy .............................. 12

Call back on no reply ......................... 13

call forwarding

on busy ...................................... 8, 25

Call forwarding ............................... 8, 25

no reply .......................................... 25

unconditional.............................. 8, 25

Call forwarding on no reply .................. 8

Call tracing ......................................... 14

Call transfer ........................................ 17

Call w aiting ........................................ 14

Call w aiting signal allow ed ................ 10

Caller’s num ber ................................. 19

CC BS ................................................. 12

CC NR ................................................. 13

CFB ................................................ 8, 25

CFNR ............................................. 8, 25

CFU ................................................ 8, 25

Charge account ................................. 26

CLIP ................................................... 10

CO LP ................................................. 10

Com m and sum m ary

analogue term inals ........................ 29

Com m and sum m ary

general ........................................... 27

Conference ........................................ 15

Configuration ..................................... 10

analogue extension ........................ 10

via PC ............................................. 22

Extension features ............................... 8

External call .......................................... 6

First calls .............................................. 6

Follow m e .................................... 11, 24

Function

when setting up the connection ..... 11

Functions ........................................... 11

Functions during the call ................... 14

Hold ................................................... 15

IC M .................................................... 26

Inquiry ................................................ 16

Inquiry call ............................................ 7

Inquiry call w ith call transfer ................. 7

Internal call ........................................... 6

M CID .................................................. 14

Notes ................................................... 5

O G M with ICM ................................... 20

O G M without IC M .............................. 20

O peration directions ............................ 5

outgoing internal num ber .................. 11

O utgoing num ber .............................. 25

Parking ............................................... 15

Password ........................................... 25

Pick-up ......................................... 11, 24

Page 30

Rem ote access .................................. 18

Rem ote access code ......................... 18

Rem ote access functions .................. 19

Rem ote activation .............................. 21

Rem ote deletion................................. 19

rem ote dialling-in ............................... 21

Skip .................................................... 19

Speed dial .......................................... 12

Switching between lines .................... 16

Three-way conference ....................... 15

Page 31

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(U K) 06/2010