TIPTEL 40 VoIP Installation And Operating Instructions Manual
Installation and
Operating Instructions (UK)
VoIP/ISDN Gateway
tiptel 40 VoIP
tiptel
Table of Contents
Table of Contents.............................................................................................. 2
Introduction ....................................................................................................... 4
Notes.................................................................................................................. 4
Product package....................................................................................................... 5
System Requirements ............................................................................................... 5
Notes on Proper Operating Procedures ................................................................... 6
Environmental compatibility ...................................................................................... 7
Function in the event of power failure ....................................................................... 7
Main features............................................................................................................. 7
First Start-up...................................................................................................... 8
Installing the System ................................................................................................. 8
Tools required ...................................................................................................... 8
Order of installation.............................................................................................. 8
Connecting the VoIP/ISDN adapter ..................................................................... 8
Interfaces................................................................................................................... 10
ISDN connection .................................................................................................. 10
Network connection ............................................................................................. 10
Reset .................................................................................................................... 11
Terminals................................................................................................................... 11
ISDN telephone systems...................................................................................... 11
ISDN telephones .................................................................................................. 11
Network Configuration ..................................................................................... 12
Network Settings of the tiptel 40 VoIP....................................................................... 12
Configuration..................................................................................................... 14
Configuration interface via LAN ........................................................................... 14
Configuration advice ................................................................................................. 15
Configuration procedure ...................................................................................... 15
Configuration..................................................................................................... 17
Internet Telephony .................................................................................................... 17
Overview .............................................................................................................. 17
Setting up/changing a SIP account ..................................................................... 17
Account ................................................................................................................ 18
SIP settings .......................................................................................................... 18
Setting up/changing an SIP provider ................................................................... 20
Settings ................................................................................................................ 21
Expert settings ..................................................................................................... 21
ISDN Access ............................................................................................................. 23
Settings ................................................................................................................ 23
Network ..................................................................................................................... 24
2
Network settings .................................................................................................. 24
STUN server, WAN interface standard gateway .................................................. 25
Settings ..................................................................................................................... 26
Service functions.................................................................................................. 26
Factory settings.................................................................................................... 27
Operation .................................................................................................................. 28
Configuring the terminals..................................................................................... 28
Troubleshooting ................................................................................................ 29
Status LEDs............................................................................................................... 29
Tips for error messages displayed during registration phase .................................. 30
Notes on Internet browsers ....................................................................................... 30
Technical Specifications .................................................................................. 32
Appendix............................................................................................................ 33
Explanation of terms ................................................................................................. 33
Service....................................................................................................................... 35
Care advice ............................................................................................................... 35
Guarantee ................................................................................................................. 36
Declaration of conformity .......................................................................................... 37
CE symbol................................................................................................................. 37
Index .................................................................................................................. 38
3
Introduction
Introduction
Congratulations on your purchase of the tiptel 40 VoIP. This high quality VoIP/ISDN
gateway enables you to make voice over IP telephone calls and enables all terminals
connected to your telephone system to make and receive VoIP calls.
Notes
We reserve the right to make changes to the User Manual or the hardware described
at any time and without prior notice. The current version of the User Manual is also
available as a pdf file on the Internet at www.tiptel.de. The texts and illustrations
contained in this User Manual have been compiled with the utmost care, though
errors cannot be ruled out completely. The publisher shall not be held liable for any
incorrect information or consequences arising from the same.
© 2006 TIPTEL AG Ratingen. All rights reserved.
4
Introduction
Product package
Please check that you have received everything before starting installation. The
delivery includes:
•
1 tiptel 40 VoIP with power supply connector
•
1 ISDN connector cable
•
1 network cable (Cat5)
•
1 installation manual
System Requirements
Configuration:
•
PC or MAC with configurable Ethernet network connection
•
Internet Explorer, version 5.5 or greater or
Mozilla Firefox, version 1.0 or greater or
Opera, version 8.5 or greater or
other JavaScript-enabled web browser
Operating the tiptel 40 VoIP:
•
ISDN telephone system or ISDN telephone
•
Network (LAN) connection
•
Existing broadband Internet access (e.g. ADSL)
If you make Internet calls without voice compression (as per the G.711 standard) they
require approx. 80 kbit/s of bandwidth. If you want to use a standard ADSL
connection with a 128 kbit/s upload speed and the Internet at the same time (to
upload/download files) this may result in faults during voice transfer. If this occurs
ensure that your router gives preference to voice packages. Contact your router
manufacturer to do so.
•
Voice quality over the Internet depends on a variety of technical factors
(bandwidth, router, network utilization). Therefore, TIPTEL AG can not be made
liable for interruptions to and faults during calls.
telephony provider.
5
Please refer to your Internet
Start-up
Notes on Proper Operating Procedures
•
The tiptel 40 VoIP is designed for operation with ISDN telephone systems and
ISDN telephones that comply with the Euro ISDN protocol DSS1. Using the
system on other connections can cause malfunctions.
•
The LAN connection is intended for use on existing networks through connection
to routers, switches or comparable terminals, for example.
•
The tiptel 40 VoIP was designed and manufactured to comply with the "Safety of
Information Technology Devices" (EN 60950) standard. Likewise, only devices
that comply with this or equivalent regulations must be connected to the tiptel 40
VoIP.
•
Installation work must be carried out by a professional. Installation work on the
230v mains network must be carried out by a qualified electrician. VDE 0100
must be observed.
•
In the event of a malfunction, the power cable must be removed from the socket.
The ISDN connector cable and the network cable must also be removed.
•
The tiptel 40 VoIP adapter must not be installed or operated in the following
environments:
•
outdoors
•
in damp or wet rooms (bathrooms, shower, swimming pool...)
•
in areas where there is a risk of explosion
•
in locations exposed to direct sunlight
•
where the ambient temperature is lower than 0 °C or higher than 40 °C
• in locations subject to severe shaking or vibration
•
in dusty areas.
•
Lay the connecting cables carefully to avoid any danger of tripping. The
connecting cables must not be subjected to excessive pulling or bending or
mechanical loading. The connector cables may only be laid inside the walls of a
building.
6
Start-up
Environmental compatibility
Provided the phone is used for its intended purpose, no contact with harmful
substances is possible. The synthetic materials used in this device consist of partially
recycled granulate. Our packaging does not contain any synthetic materials. Only
cardboard and paper from partially recycled material is used.
Function in the event of power failure
If you want to guarantee that your tiptel 40 VoIP is also available in the event of a
power failurean uninterrupted power supply (UPS) is available as an optional extra.
This device ensures the functioning of the tiptel 40 VoIP for several hours in the event
of a power failure.
Main features
The tiptel 40 VoIP provides a large range of features that can be customized for each
individual usage situation.
•
VoIP extension for existing ISDN telephone systems
•
VoIP adapter for max. 4 ISDN telephones (4W feed)
•
Toll-free Internet-based calls to users of an IP provider’s network
• Clear, high voice quality
•
Simple configuration in English
•
Up to 10 users (VoIP) have access
•
Connection to external PABX S0 or directly to ISDN telephone
•
1 x S
•
1 x S
connection
external for Euro-ISDN point-to-multipoint or PP connection (DSS1)
0
for synchronization with telecom systems with more than one ISDN
0
•
LED function displays
• Can be updated so that the device adapts to future requirements
•
Security passwords for sabotage protection
7
Start-up
First Start-up
Your tiptel 40 VoIP is supplied with the following factory default settings (this is not a
complete list and only gives the settings relating to the initial functional test):
•
The internal S
•
The default IP address is set to 192.168.1.111.
•
The DHCP client is not active.
•
The username/password for the web-based configuration is admin/admin.
Note: The IP address/sub-network mask can also be configured without a
network/PC using an ISDN telephone.
is configured for a Euro-ISDN multi-point connection.
0
Installing the System
The tiptel 40 VoIP is prepared for wall mounting. The required distance between
screws is 118 mm.
Tools required
•
Percussion drill with 6 mm masonry bit
•
Various screwdriver sizes
•
Side-cutting nipper, strip-insulation pliers, crimping pliers for US-type phone
plugs where applicable
Order of installation
The following sequence must be observed when installing the system:
•
Installation location requirements
•
Wall installation
•
Connecting the terminal (telecom system/ISDN telephone)
•
Connecting the device to the available network
•
Connecting the system to the 230v mains network
Connecting the VoIP/ISDN adapter
1. Mount the adapter in a suitable location.
8
2. ISDN connection:
Start-up
•
Connect the ISDN connection (S
1) and the telephone system with the ISDN
0
connector cable that is provided.
4. Network:
•
Connect the tiptel 40 VoIP adapter to your current network or Internet
access device (e.g. DSL router). No special connector cable is necessary
when connecting directly to another switch or hub. The send/receive lines
are automatically configured correctly by the Ethernet port.
5. Plug the power cord into the socket.
6. Configuration of the network interface
•
Connect the tiptel 40 VoIP adapter to your current network or Internet
access device (e.g. DSL router).
•
You will find remarks on configuring the network interface in the "Network
Configuration" chapter.
7. Now perform the configuration using a web browser on your PC.
9
Interfaces
Start-up
Power plug
Synchronization
with existing NTBA
ISDN Telephone
system or ISDN
telephone
Network or
Internet router
ISDN connection
S0 1, External:
Connection to multi-point devices or switchboards or ISDN telephones
S0 2 Synchronization:
Connection to an existing NTBA in order to avoid synchronization problems
Note: If you are operating the tiptel 40 VoIP with a telephone system that has
at least one additional ISDN connection, use a standard ISDN cable to
synchronize connection with a NTBA.
If no additional NTBA is connected to the ISDN system, the
synchronization cable is not necessary.
Network connection
The tiptel 40 VoIP is equipped with a 10/100 Ethernet port. A standard Ethernet cable
(CAT 5) is used for the connection. The allocation of the send/receive direction is
recognized automatically and internally switched accordingly.
10
Start-up
Reset
In case that the device is not working anymore you can restart it with pressing the
Reset key
Note: All settings are still available after restart
Terminals
It is possible to connect the tiptel 40 VoIP to ISDN telephones or ISDN telephone
systems. The range of operation and use of features depend on the terminal used.
Please also observe the user manuals for the terminals.
ISDN telephone systems
Telephone systems that can be operated with S0 connections complying with the
Euro ISDN standard DSS1.
ISDN telephones
Telephones that can be operated on S0 connections in accordance with Euro-ISDN
Standard DSS1. These telephones can be fed using the ISDN bus.
11
Network Configuration
Network Configuration
In order to access the web interface of the tiptel 40 VoIP there must be a working
network connection (including TCP/IP protocol) between the PC and the tiptel 40
VoIP.
Here the IP address and the sub-network mask have to be set up for your network
environment.
If the tiptel 40 VoIP is connected to a working network, we recommend changing the
settings of the tiptel 40 VoIP.
Note: If you connect the tiptel 40 VoIP directly to your computer to perform
the configuration, you have to change the network settings on your
computer.
You can find additional information on this topic at www.tiptel.de in the
tiptel 40 VoIP download area.
Network Settings of the tiptel 40 VoIP
To adjust the settings of the tiptel 40 VoIP you need an ISDN telephone that you
connect directly to the S
Alternatively, you can also configure the device through the ISDN telephone system
using a telephone of your choice. In doing so, however, you must specifically select
the S
port on the telephone system to which the tiptel 40 VoIP is connected.
0
Ask your network administrator which settings are required to manually assign an IP
address. Obtain a free IP address that is authorized for Internet access (no IP
address blocking, no MAC address blocking in the router or firewall).
•
Connect the ISDN telephone to the S
•
A registered MSN in the telephone is not necessary.
1 of the tiptel 40 VoIP.
0
1 of the tiptel 40 VoIP.
0
•
Lift the telephone receiver.
•
Now enter the IP address.
Enter
then the IP address in the format
Example: 192.168.1.1:
and
nnn*nnn*nnn*nnn#
12
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