TIPTEL 330, 331 Operating Instructions Manual
Operating Instructions (UK)
Telephone Answering
Machine
tiptel 330
tiptel 331
tiptel
2
Illustration
Introduction
Your tiptel 330/331 is a highly sophisticated telephone answering machine.
As an excerpt of available features it offers you:
Three individual outgoing messages (OGM) with final announcement.
One pre-recorded outgoing message with final announcement (Plug & Answer)
Day/time stamp for each incoming recording
Selective erasing of messages
Time control according to time and weekday
Message transfer (331)
Voice guided remote control
Incoming and outgoing messages are stored digitally. Thus, there will be no mechanical abrasion. Even in the case of a power failure, outgoing messages as well as incoming messages are
stored practically unlimitedly. Your tiptel 330/331 applies the most modern and environmentallyfriendly flash technology. You will not need any batteries at all.
3
Table of contents
Illustration . . . . . . . . . . . . . . . . . . . . . . . .2
Introduction . . . . . . . . . . . . . . . . . . . . . . .2
Initial operation
Scope of supply . . . . . . . . . . . . . . . . . .4
Wall mounting . . . . . . . . . . . . . . . . . . . .4
Connection . . . . . . . . . . . . . . . . . . . . . .4
Factory pre-set . . . . . . . . . . . . . . . . . . .5
Plug & Answer . . . . . . . . . . . . . . . . . . .5
Helpful hints . . . . . . . . . . . . . . . . . . . . .5-6
Examples of outgoing messages . . . . . .7
Button functions
Overview
Key assignment . . . . . . . . . . . . . . . . . .9
Factory pre-set (answering mode off)/outgoing message recording
Recording the OGM . . . . . . . . . . . .10-11
Test of OGM . . . . . . . . . . . . . . . . . . . .11
Change of OGM . . . . . . . . . . . . . . . . .11
Factory pre-set/playback
Playback of incoming messages . . . . .12
Repeat . . . . . . . . . . . . . . . . . . . . . . . .12
Search (switching between messages) 12
Scanning function . . . . . . . . . . . . . . . . . .
Abbreviated playback of outgoing
messages . . . . . . . . . . . . . . . . . . . . . . . .
Interrupting the playback . . . . . . . . . . .13
Erasing individual ICM
Erasing all ICMs
Factory pre-set/telephone 2-way conver-
sation recording . . . . . . . . . . . . . . . . . .14
Factory pre-set/personal info/dictate
Factory pre-set/voice day time stamp .15
Factory pre-set/display of available
recording capacity . . . . . . . . . . . . . . . .15
Factory pre-set/programmable parameters
Maximum recording time . . . . . . . . . . .16
Number of ringing tones . . . . . . . . . . .16
Remote control code . . . . . . . . . . . . . .16
Remote erase . . . . . . . . . . . . . . . . . . .17
Room monitoring . . . . . . . . . . . . . . . .17
Date . . . . . . . . . . . . . . . . . . . . . . . . . .17
Weekday . . . . . . . . . . . . . . . . . . . . . .17
Time . . . . . . . . . . . . . . . . . . . . . . . . . .17
Answering mode
Answering mode on/off . . . . . . . . . . . .18
Testing the recording capacity . . . . . . .19
2- way telephone conversation
recording . . . . . . . . . . . . . . . . . . . . . .19
Personal info, dictate (mailbox) . . . . . .19
Playback of incoming messages . . . . .20
Special functions
Message function /VIP function . . .20-21
Time Controll/settings
Settings . . . . . . . . . . . . . . . . . . . . . . .21
Programming . . . . . . . . . . . . . . . . .22-23
Examples . . . . . . . . . . . . . . . . . . . . . .24
Message transfer (only tiptel 331)
General information . . . . . . . . . . . .25-26
Setting the message transfer parameters
(only tiptel 331)
Programming the telephone number . .27
Programming the pager procedure . . .27
Telephone number transfer . . . . . . . . .28
Mailbox . . . . . . . . . . . . . . . . . . . . . . . .28
Collecting messages prior to transfer .28
Dialling mode . . . . . . . . . . . . . . . . . . .29
Identification number . . . . . . . . . . . . . .29
Test function . . . . . . . . . . . . . . . . . . . 29
Examples . . . . . . . . . . . . . . . . . . . . . .30
Answering mode on with message
transfer (only tiptel 331) . . . . . . . . . . .30
Remote beeper/remote control features
Remote beeper . . . . . . . . . . . . . . . . . .31
Remote control functions . . . . . . . .31-32
How to operate the remote control . . .32
Button functions . . . . . . . . . . . . . . .33-36
Summary of button functions . . . . . . .37
Operation/troubleshooting . . . . . . . . . .38
Important information . . . . . . . . . . . . .39
Warranty . . . . . . . . . . . . . . . . . . . . . . .39
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Initial operation
Scope of supply:
AC/AV adapter 16V/300 mA
Telephone cord
Operating instructions
Remote beeper
Quick reference instructions
Wall mounting:
Your tiptel 330/331 is prepared for easy wall mounting. Fix two round head screws 3.5 x 40 with
a dowel S6 horizontally on the wall. The screw heads must have a distance of about 7 mm from
the wall. Now hook your tiptel 330/331 into the two screw holes at the bottom of the housing.
Connection:
The telephone answering machine is delivered with a telephone cord and an AC adapter.
Plug the small plug of the AC adapter into the 16V AC jack on the rear of the device.
Plug the AC adapter into a 230V AC power outlet.
Plug the small plug of the telephone cord in the "LINE" jack. The bigger plug is to be
plugged in the telephone wall socket.
If you do not have a telephone wall socket, please contact your local telephone company.
This device is intended for connection to analogue telephone lines connected to the public telephone network. tiptel 330/331 allows a configuration with subsequent peripherals.
5
Initial operation
Factory pre-set:
Your tiptel 330/331 is delivered with the following factory pre-set:
Maximum recording time for incoming messages: 1 minute
Number of ringing tones before the answering machine picks up: 2
Remote control code: 0000
Message code: . . . . 0000
VIP code: . . . . . . . . 0000
Remote erase: . . . . blocked
Room monitoring: . . blocked
Time control: . . . . . off
Message transfer (only 331): deactivated
Plug & Answer
Your answering machine tiptel 330/331 provides a pre-recorded OGM. By this, telephone calls
can be answered right after installation (see above). Just press the ANSWER mode button.
Today, the use of telephone answering machines is a daily routine for advanced people. The
procurement of an answering machine results in the advantage of a permanent telephone service. You will always be present for the caller and you will always know who tried to contact you
during your absence. By the remote control functionality, your answering machine becomes a
flexible tool. Even if you are not at home or in your office you can control the functions of the
device, play back incoming messages or adapt your outgoing message to your current needs –
remotely. This service can be used world-wide, from any telephone.
How to optimise the use of your answering machine
- If you only wish to inform the caller and if you do not need the name, telephone number, the
reason for the call etc, just record an outgoing message „without" incoming recording (only
announcement) and switch on the answering mode. Only callers who know the message
code will be able to leave an incoming message.
- If you request information such as name, telephone number, reason for the call etc by the
caller, record an outgoing message "with" incoming recording + final announcement. Then
switch on the answering mode and replay the recorded messages later.
- If you do not want to be disturbed by incoming calls, record an outgoing message with incoming recording and final announcement. Then switch on the answering mode. If you adjust
the volume you can hear the incoming message while it is recorded. Should you wish to
answer the call, just pick up the handset and take over the call personally. Should there be
an incoming call using the VIP code, your tiptel 330/331 informs you by a beep.
Helpful hints
6
Helpful hints
- You have the option to record several individual outgoing messages. As an example you
could use outgoing message number 1 as a standard announcement and outgoing message number 2 to refer to current events. Your standard outgoing message will be retained and
there will be no need to record it again. The time available for the recording per announcement is 2 minutes.
- By using the time control you can welcome the caller either with a "good morning" in the morning or "good evening" in the evening.
- If you want to retain the content of important telephone conversations, select the "conversation recording" function. The conversation is recorded and can be played back at any time.
The above examples just give you a rough idea about the wide range of applications. They
should help you to use as many of the advantageous functions as possible provided by your
tiptel 330/331.
Besides, if you are interested in the exact time a message was left for you, this is no problem for
your tiptel 330/331. A voice day and time stamp provides precise data for each incoming message.
Are you familiar with the advantages of remote control?
- If you wish to know whether a message was left during your absence, use the next phone to
call your answering machine and activate the remote interrogation function. If you did not
understand the message or if you wish to take notes, choose the function repeat or stop of
your remote beeper (or a tone dialling telephone).
- If you intend to inform people where to contact you while you are away, use the next phone
to change your outgoing message indicating your current location or telephone number by
the remote change function.
- If you want to know what is happening in the area around your answering machine, just call
your answering machine and activate the room monitoring function. The answering machine
then activates the microphone and through the telephone handset you can hear what is happening around the device. This practical feature can be used as a telephone babysitter or as
an acoustic monitoring of the surroundings.
Are you familiar with the function of a remote pre-interrogation free of charge?
You can program your tiptel 330/331 in a way that if you call your answering machine it picks up
after the first ringing tone in the case that new incoming messages have been recorded. In the
case that no new incoming messages have been recorded, there will be 4-6 ringing tones until
the answering machine picks up. This indicates that a remote interrogation is not necessary as
no incoming messages have been recorded.
Are you familiar with the advantages of message transfer (only tiptel 331)?
Enter your pager number or the telephone number where you can be reached. Tiptel 331 will
automatically call you informing you that an incoming message has been recorded. You can then
use the remote interrogation function to play this message back.
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Examples of outgoing messages
General information
For most callers it is discouraging when they hear a message from a telephone answering
machine instead of speaking to somebody personally. Indeed, this is often only a question of the
recorded outgoing message. If you are creative and sensitive regarding this announcement,
such inhibitions can be overcome easily.
People successfully using telephone answering machines recommend:
- Avoid any aspirations for perfection reminding people of machines.
- Take care that you behave as usual when recording your outgoing message. A relaxed voice
encourages people to leave a message. Do not be afraid to talk dialect or to clear your throat. This will give your message a human touch.
- Change your outgoing message frequently. This will also allow you to get practice so that you
will be able to adapt your announcement quickly to any new situation.
What should be included in your outgoing message?
- Your name, location or telephone number.
- A reference to the fact that an answering machine is connected.
- If desired, ask the caller to leave a message.
- A final message
The sequence as well as the content can vary according to your individual requirements.
Outgoing message "without" incoming recording (only announcement)
Example:
Hello, this is ........(name), Sales Representative of ........... (name of the company). My office is
temporarily closed due to illness (holidays etc.). Please call my deputy, Mr. ......... in ......... . His
telephone number is .......... He will assist you. Many thanks for your call. My answering machi-
ne will switch off now.
Outgoing message "with" incoming recording
Example:
Hello, this is the answering machine of ........ (name) in ........ I am out seeing customers and will
be available in the office at approx. ..........o’clock. You can call me between ....... o’clock and ......
o’clock under the telephone number ....... If you prefer, you can leave your name and number. I
will ring you as soon as I am back. Please speak after the beep.
Final message: Many thanks for your message. The device will now switch off.
Answer mode "off"
Starts the telephone answering mode.
The available recording capacity is
indicated by voice messages.
Starts playback of incoming messages
Abbreviated playback of incoming
messages.
(press briefly) Starts playback of the outgoing message.
(press and hold for 2 sec.) Starts recording of an outgoing message.
Switches between outgoing message 1,
2, 3 and the pre-recorded announcement
The available recording capacity is indi-
cated on the display.
Starts conversation recording
Starts recording of a personal
information/dictate.
Voice time/day stamp.
Gives access to programming the
maximum recording time, number of
ringing tones, remote operation code,
remote erase, room monitoring, date,
weekday and time.
(press and hold for 2 sec.) Gives access to programming the
message code and the VIP code.
(press and hold for 2 sec.) Gives access to programming the time
control.
(press and hold for 2 sec.) All incoming messages are erased.
Only tiptel 331:
Starts the telephone answering mode
with message transfer.
Gives access to programming the mes
sage transfer.
Answer mode "on"
The available recording capacity is indi-
cated by voice message.
Starts conversation recording.
Starts recording of a personal informati-
on/dictate.
Starts playback of incoming messages.
Abbreviated playback of incoming
messages.
Device switches to neutral status.
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Button functions – summary
+
+
+
+
+
+
+
+
+
Playback:
Starts playback of the next incoming
message.
Starts playback of the previous incoming
message.
The playback speed is increased .
The playback speed is decreased.
Starts abbreviated playback of all
incoming messages (scan function).
Abbreviated playback of all incoming
messages off.
Erases the current incoming message
Device switches to neutral status.
Conversation recording, personal information/dictate and all other functions:
Stop The running function stops
Menu I: Maximum recording time, number of ringing tones, remote control code, remote
erase, date, weekday, time.
Menu II: Message code, VIP code.
Menu III: Time control: on/off, switching times.
Menu IV: Message transfer: telephone number, pager procedure, telephone number trans
fer, number of repetitions (synthesised voice), message collection, dialling
mode, subscriber, ID, test.
9
Button functions – summary
Buttons functions - key assignment
10
Factory pre-set (answer mode off)/outgoing message
In the factory pre-set the device displays the time. The LED indicator is off or blinks at short intervals (when the LED indicator blinks at short intervals in the factory pre-set this means that new
or not yet played back incoming messages exist). No calls are answered in the factory pre-set
mode.
Remark:
If the complete display
blinks in the factory pre-set mode, the time has to be set.
Recording the outgoing message
OGM "with" incoming recording:
1. Select outgoing messa
ge 1, 2 or 3 by .
2. Press and hold.
3. Release after having
spoken the message.
4. Press and hold.
5. Release after
having spoken the final
announcement.
OGM "without" incoming
recording:
1. Select OGM 1, 2 or 3 by
.
2. Press and hold.
The display shows a number for
the desired OGM. If there is no
number displayed this stands for
pre-recorded OGM which cannot
be changed.
Wait until a tone is heard and the
display shows "REC". Speak
from a distance of about 25 cm
into the microphone. The display
shows how many seconds you
have already spoken.
The display shows "FIN" for the
final message.
Wait until a tone is heard and the
display shows "REC". Record
your final announcement.
The recording is finished. Your
OGM is played back for control
purposes.
The display shows a number for
the desired OGM. If there is no
number displayed this stands for
pre-recorded OGM which cannot
be changed.
Wait until a tone is heard and the
display shows "REC". Speak
from a distance of about 25 cm
into the microphone. The display
shows how many seconds you
have already spoken.
1. Press . The corresponding following
OGM is activated. The display
shows the number of the selected OGM (1 – 3 or no number for pre-recorded OGM).
11
Factory pre-set (answer mode off)/outgoing message
Change of outgoing message
3. Release button
after speaking your
OGM.
4. Press .
The display shows "FIN" f o r
the final announcement.
The recording is finished. Your
OGM is played back for control purposes.
1. Select outgoing messa
ge 1, 2 or 3 by .
2. Press briefly.
The display shows the number
for the desired OGM. If there
is no number displayed this
stands for pre-recorded OGM.
The OGM is played back and
the display shows "TEST".
Adjust the volume control if
necessary.
Remark:
If the recording capacity
ends during the answering mode the device plays back the final announcement and switches to outgoing message 3 in the case that OGM 3 is an "announcement
only" message. In the other case the device switches to the factory pre-set (answering mode
off).
The final announcement is played back if the caller exceeds the programmed recording time for
incoming messages, makes pauses that are longer than 8 seconds of if the recording capacity
is exceeded.
12
Remark:
Your telephone answering machine has a scanning function which allows you to increase the
playback speed without changing the pitch of the caller’s voice. In this way you can play back
many incoming messages in a short time.
Playback of incoming messages
Repeat:
Search (forward or rewind during playback)
1. Press . The incoming messages are
played back in the sequence
of recording. The display
shows the total number of
ICMs (07) as well as the number of the recording played
back at that moment (03).
The playback starts with the
new and not yet played back
incoming messages – if existing. The playback can be
interrupted by pressing .
Pressing the button continues the playback at the
same position where it was
interrupted. A voice day/time
stamp is recorded after each
incoming message. When all
incoming messages are played back, a synthesised voice
informs "end of messages".
1. Press during playback.
The last seconds of the recorded ICM are repeated.
1. Press or .
The playback of the next or the
previous message is started at
the beginning of the ICM.
Factory pre-set (answering mode off)/playback
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