TIPTEL 3275 User Manual
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Tiptel3275 User Guide
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Content
1 Product Overview ........................................................................................................ 5
1.1 Instruction ........................................................................................................ 5
1.2 Technical Specification ..................................................................................... 6
1.3 Equipment Appearance And Interface Description ......................................... 7
1.3.1 Interface Description ............................................................................. 8
Note: If Power over Ethernet is being used, do not plug in the AC adapter. . 8
1.3.2 Keypad Description ............................................................................... 8
1.4 Indicators .......................................................................................................... 9
2 Installation ................................................................................................................ 10
2.1 Equipment Packaging ..................................................................................... 10
2.2 Connecting Video Phone ............................................................................... 10
2.3 Installation Considerations ............................................................................ 11
3 Getting Started .......................................................................................................... 12
3.1 Basic Operation .............................................................................................. 12
3.1.1 Main Screen Instruction ...................................................................... 12
3.1.2 Status And Notifications Instruction ................................................... 12
3.1.3 Using The Touchscreen........................................................................ 13
3.1.4 Startup And Shutdown ........................................................................ 14
3.1.5 View / Turn Off Notifications .............................................................. 14
3.2 Connecting To Network And Wi-Fi ................................................................ 15
3.2.1 Configuring Static IP ............................................................................ 15
3.2.2 Configuring DHCP ................................................................................ 16
3.2.3 Configuring PPPOE .............................................................................. 17
3.2.4 Configuring Wi-Fi ................................................................................ 19
3.3 SIP Account Configuration ............................................................................. 22
3.3.1 Add Account ........................................................................................ 23
3.3.2 SIP Account ON/OFF ........................................................................... 24
3.3.3 Modify/Remove SIP Account .............................................................. 25
3.4 Sound ............................................................................................................. 26
3.4.1 Silent Mode ......................................................................................... 27
3.4.2 Volumes ............................................................................................... 28
3.4.3 Ringtone .............................................................................................. 28
3.4.4 System Sound ...................................................................................... 28
3.5 Call Settings .................................................................................................... 29
3.5.1 Do Not Disturb .................................................................................... 29
3.5.2 Call Waiting ......................................................................................... 30
3.5.3 Always forwarding&Forwarding Number ........................................... 30
3.5.4 Call forwarding busy&Forwarding Number ........................................ 30
3.5.5 No Answer Forwarding&Forwarding Number .................................... 31
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3.5.6 Time out .............................................................................................. 31
3.5.7 Playtone .............................................................................................. 31
3.6 Personalize ..................................................................................................... 31
3.6.1 Log Level .............................................................................................. 32
3.7 Reboot Manager ............................................................................................ 32
3.7.1 Reboot time ........................................................................................ 32
3.7.2 Status of time ...................................................................................... 32
3.7.3 Status of active .................................................................................... 32
3.7.4 Reboot settings ................................................................................... 33
3.8 Date & Time ................................................................................................... 33
3.9 Personalization Settings ................................................................................. 35
3.9.1 Wallpaper ............................................................................................ 35
3.9.2 Widgets ............................................................................................... 36
3.9.3 Shortcuts ............................................................................................. 38
3.9.4 Modify Extended Bar .......................................................................... 39
3.9.5 Ringtone .............................................................................................. 39
3.10 Backup & Reset ............................................................................................ 40
4 Function ..................................................................................................................... 41
4.1 Call Function ................................................................................................... 41
4.1.1 Make A Call ......................................................................................... 41
4.1.2 Receive A Call ...................................................................................... 44
4.1.3 Call Options ......................................................................................... 46
4.1.4 Call Records ......................................................................................... 47
4.2 Contacts ......................................................................................................... 49
4.2.1 Contacts .............................................................................................. 50
4.3 Conference ..................................................................................................... 53
4.3.1 Create 3-way conference .................................................................... 53
4.4 Transfer .......................................................................................................... 55
4.4.1 Blind Transfer ...................................................................................... 55
4.4.2 Attended Transfer................................................................................ 56
4.5 Keypad Input .................................................................................................. 58
4.6 Webpage Browser .......................................................................................... 58
4.6.1 Open The Webpage ............................................................................. 58
4.7 Camera ........................................................................................................... 59
4.7.1 Photograph Mode ............................................................................... 59
4.8 Gallery ............................................................................................................ 61
4.8.1 View Photo & Picture & Video ........................................................... 61
4.9 Bluetooth ....................................................................................................... 62
4.9.1 Turning Bluetooth On /Off .................................................................. 63
4.9.2 Changing Bluetooth Device Name ...................................................... 63
4.9.3 Paring Tiptel 3275 With A Bluetooth Device ...................................... 63
4.9.4 Un-pairing A Bluetooth Device ............................................................ 64
4.10 USB ............................................................................................................... 64
4.11 Calendar ....................................................................................................... 64
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4.11.1 Add An Account ................................................................................. 65
4.11.2 View Calendar ................................................................................... 65
4.11.3 New Activities ................................................................................... 66
4.11.4 Edit Activities ..................................................................................... 67
4.11.5 Delete Activities ................................................................................ 67
4.12 Clock ............................................................................................................. 67
4.12.1 Alarm ................................................................................................. 68
4.12.2 Countdown Timer ............................................................................. 70
4.12.3 Stopwatch ......................................................................................... 71
4.13 Email ............................................................................................................. 71
4.13.1 Add A New Email Account ................................................................ 71
4.14 Music ............................................................................................................ 72
4.15 Explorer ........................................................................................................ 73
4.16 Video Player ................................................................................................. 74
4.16.1 Floating Browse Mode ...................................................................... 75
4.17 Others ........................................................................................................... 76
4.17.1 Apk Installer ...................................................................................... 76
4.17.2 Ping Tool ............................................................................................ 77
5 Software Upgrade ..................................................................................................... 82
5.1 Immediate Update ......................................................................................... 82
5.1.1 Select Other Upgrade Package ............................................................ 83
5.1.2 Local Update........................................................................................ 83
5.1.3 Remote Update ................................................................................... 84
5.2 Auto Update Period ........................................................................................ 85
5.3 Upgrade on the web ....................................................................................... 86
5.4 Check Update After System Power On ........................................................... 87
6 System Maintenance ................................................................................................. 88
6.1 System State Inspection ................................................................................. 88
6.2 IP Query .......................................................................................................... 88
6.3 SIP Account Registration Query ..................................................................... 89
6.4 Backup & Reset .............................................................................................. 90
6.5 Failure Process ............................................................................................... 90
7 Web Interface ............................................................................................................ 92
7.1 Web login ....................................................................................................... 92
7.2 Status->Basic .................................................................................................. 92
7.3 Account->Basic ............................................................................................... 93
7.4 Account->Advanced ....................................................................................... 95
7.5 Network ->Advanced ...................................................................................... 98
7.6 Phone ->Call Feature ...................................................................................... 98
7.7 Upgrade->Basic ............................................................................................ 100
7.8 Upgrade->Advanced ..................................................................................... 101
7.9 Security->Basic ............................................................................................. 103
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1 Product Overview
1.1 Instruction
Tiptel 3275 is an Android-based multimedia terminal with a 7 inch touch screen and
a 2M CMOS sensor camera. It supports H.264/H.263 codec with adaptive bandwidth
adjustment. The 7 inch touch screen offers excellent user experiences such as high
quality videophone, smooth internet surfing, various Android Apps and daily
information.
Tiptel 3275 provides 2 Ethernet ports, 1USB, 1HDMI, and one 3.5mm headset/audio
port.
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1.2 Technical Specification
Model
Tiptel 3275
Graphic Display
7 inch capacitive touch screen TFT LCD, 800x480 pixels, 16:9 wide
screen aspect ratio
Camera
2 mega pixels CMOS camera, free rotation
Network Protocol
SIP RFC3261,TCP/UDP/IP,PPPOE,RTP/RTCP
Operation System
Android 4.2
Voice Codec
G.711A/U, G.723, G.729a/b, G.722, iLBC，
AMR-NB, AMR-WB, OPUS
Video Codec
H.263, H.264
DTMF Modes
Inband, RFC2833, SIP INFO
Audio Features
VAD, CNG, Echo Canceller G.165/G.168
Video Features
QCIF, QVGA, CIF, 4CIF, VGA
Video bitrate: 64kbps~2Mbps
PIP
Full Screen
local video ON/OFF control
Others
Download content from the specified server
Information receiving, storing, and rendering capabilities
Web browser
Contacts and Call records management
Support playing local or online video
Network Interface
Dual switched 10/100Mbps port, optional PoE
Wi-Fi
IEEE802.11 b/g/n
Expansion
Interface
USB 2.0, 3.5mm headset jack, HDMI
IP assignment
Static IP, DHCP, PPPoE
Management
LCD Menu Configuration,TR069, WebUI
Dimension
218×230×93.7mm
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1.3 Equipment Appearance And Interface Description
Figure 1-1 3275 Front View
LockPC
Power
HandsetLAN
Figure 1-2 3275 Rear View
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USB
HDMI
Headset
Figure 1-3 3275 Profile View
1.3.1 Interface Description
Interface
Description
Camera
Adjustable camera shooting angle, rotate down the camera to "off"
angle.
USB interface
External USB storage device
Headset
Connect to 3.5mm stereo headphone, headset device
HDMI
Use HDMI cable to output the video to a TV screen
LAN
Network interface can be connected to a hub, switch or other network
access devices. It also supports POE(Power over Ethernet).
PC
Share the network access from LAN port, and for PC and other
equipment connection
Power
Connect to 12V adapter, Power supply
Handset
Connect to handset
Lock
Lock the video phone with a Laptop lock
Note: If Power over Ethernet is being used, do not plug in the AC adapter.
1.3.2 Keypad Description
Interface
Description
Power
Turn on/off the LCD, Reboot, Silent mode
Suspend
Turn on/off the LCD, Reboot, Silent mode
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Volume
Press + or – for the phone volume adjustment
Standard Keypad
Input the number or symbol
Function Key
Delete
Delete a character before the cursor
OK
Same function with soft keyboard "Enter" key
Message
Optional
Contact
Enter Into the contacts list, you can view the local contact
Conference
The first party is held in the case, according to a
conference key, the first party can be combined to achieve
a tripartite meeting
Hold
To hold a call during the call
Transfer
To transfer the current call to the third party
Mute
The other party cannot heard the voice during the call
Home
Return to the main screen
Menu
To call up the System or program setup menu
Back
Return to the previous menu
Speaker
Speaker
1.4 Indicators
Indicator Name
Icon
Status
Description
Power
ON
System is under working
OFF
System is not working
Network Connection
ON
Network（LAN Port）is connected
OFF
Network（LAN Port）is disconnected
Information
Flashing
Contains Miss Calls or Unread Message
OFF
Normal status
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2 Installation
2.1 Equipment Packaging
Name
Quantity
Main Case
1
Handset
1
Phone Cord
1
Power Adapter
1
Ethernet Cable
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Quick Start Guide
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2.2 Connecting Video Phone
Connection diagram
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Connecting to Network
Use the matched network cable to connect the LAN Port of the video phone to the
Router or Switch. Viewing the top right corner of the screen, if the indicator light
is on, network cable is connected properly.
Connecting to PC
Use the matched network cable to connect the PC Port of the video phone to the
PC’s Ethernet port. The PC can access to the internet network via PC Port of the video
phone.
2.3 Installation Considerations
This product is a desktop product, and here are some safety recommendations about
the installation and the usage:
other damp places and so on;
the device in a place away from heat;
Place the device away from traffic areas to prevent collisions;
with the matching power adapter or POE;
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3 Getting Started
3.1 Basic Operation
3.1.1 Main Screen Instruction
Status bar, at the top of the screen, displaying the status of system information.
Do Not Disturb plug-in, When enabled DND, prohibit incoming calls in; Incoming
call will be normal when DND is closed
Accounts, Display number of the current account,and show the status.
Extended Screen Prompt, Display the location of current screen page; and show
how many pages extended.
Shortcuts, at the bottom of the screen, user can drag a shortcut to this region to
achieve the replacement of the shortcut. Supports max four shortcuts.
3.1.2 Status And Notifications Instruction
The status bar in main screen is divided into two zones, notification area and status
area, as shown below:
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Status Area
Icon
Description
Network is connected
Network is not connected
Mute mode
Alarm clock is set
PPPOE is connected
PPPOE is failed
Notification Area
Icon
Description
SIP account is registered
Missed call, number means how many missed calls
downloading
uploading
Receives a new email
An event is coming
3.1.3 Using The Touchscreen
Tap
To select items on the screen (e.g., setting options, apps); to press onscreen
buttons; to type letters and symbols using the onscreen keyboard.
Touch and Hold
Touch the item on the screen and hold it without lifting your finger from the
screen till an action occurs.
For example, touch and hold on a picture to bring up operation options.
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Drag
Touch and hold an item for a few seconds first. Once the item has a red frame
activated, or a move option shows up, keep your finger on the screen and move
it until the target position is reached. Then lift your finger up to release.
Slide
Move your finger fast across the screen to slide. To view different idle screens or
menu pages, slide left or right; to view the status bar on top of the screen, place
your finger on the bar and slide it down. If your finger stays on the screen for too
long, the item may be selected and sliding won’t occur.
Double-click
Click on the screen twice in quick succession, for example, when user surfs in
browser, you can quickly click twice on the page, the page can be enlarged.
Pinch
Place two fingers on the screen, then pinch them together (zoom out) or spread
them apart (zoom in). This could be used in a picture.
3.1.4 Startup And Shutdown
Startup
Connect to the power supply, the system automatically starts up.
Shutdown
If you do not use the device, directly remove the power supply, to save
electricity.
Reboot
If you need to restart the device, according to the following steps:
1) Press and hold the "Power" button until the pop-up "Options" menu.
2) Click the "Reboot"
3.1.5 View / Turn Off Notifications
When viewing notifications, simply press and hold the status bar, drag down, as
shown below:
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To turn off notifications, simply hold the notice at the bottom of the screen and then
drag up or press the "Back" on the hard keyboard. Click on the icon to clear
up the notice
3.2 Connecting To Network And Wi-Fi
Tiptel 3275 supports a variety of network connections (Ethernet, Wireless) and
device connections. Network connections includes four modes, Static IP, DHCP,
PPPOE, Wi-Fi access. DHCP is the default configuration. Device connections include
EHS headset, USB and Bluetooth device.
3.2.1 Configuring Static IP
You can select one of the following methods to enter the static IP configuration:
Mode 1: In the main screen, press "Menu" key on the hard keyboard-> System
Settings-> Wireless & Networks-> Ethernet- > Using static IP.
Mode 2: In the main screen, tap -> Settings-> Wireless & Networks->
Ethernet -> Using static IP.
Mode 3: Drag down the status bar, click shortcut icon on the status bar
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->SETTINGS-> ->Wireless & Networks-> Ethernet->Use static IP.
Mode 4: In the main screen,tap ->Network Settings->LAN
Connecting->Static IP.
Configuration page is shown as below：
Configuration parameter specification：
Parameter
Specification
IP address
set the IP address of the device
Subnet Mask
set the subnet mask of the device
Default Gateway
set the default gateway
DNS Server
set the DNS address
Alternative DNS Server
set the backup DNS address
3.2.2 Configuring DHCP
You can select one of the following methods to enter the DHCP configuration:
Mode 1: In the main screen, press "Menu" key on the hard keyboard-> System
Settings-> Wireless & Networks-> Ethernet- >uncheck Using static IP.
Mode 2: In the main screen, tap -> Settings-> Wireless & Networks->
Ethernet -> uncheck Using static IP.
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Mode 3: Drag down the status bar, click shortcut icon on the status bar
->SETTINGS> ->Wireless & Networks-> Ethernet-> uncheck Use static IP.
Mode 4: In the main screen,tap ->Network Settings->LAN
Connecting->DHCP.
Configuration page is shown as below：
Note:
1) If DHCP acquired IP, it will display dynamic IP address information on the location
of static IP configuration, cannot be modified, and there is a item of Use static DNS at
the bottom the alternative DNS server, when checked, you can modify the primary
DNS address and Secondary DNS address.
2) If DHCP is failed, the IP address will show as: 0.0.0.0.
3.2.3 Configuring PPPOE
You can select one of the following methods to enter the PPPOE configuration:
Mode 1: In the main screen, press "Menu" key on the hard keyboard-> System
Settings-> Wireless & Networks -> Ethernet ->More ->PPPOE.
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Mode 2: In the main screen, tap -> Settings-> Wireless & Networks->
Ethernet -> More ->PPPOE.
Mode 3: Drag down the status bar, click shortcut icon on the status bar
->SETTINGS ->Wireless & Networks-> Ethernet-> More ->PPPOE.
Mode 4: In the main screen, tap ->Network Settings->LAN
Connecting->PPPOE
Configuration page is shown as below：
Parameter specification：
Parameter
Specification
Use PPPOE
Check is to enable PPPOE，otherwise, disable.
User Name
PPPOE account, provided by ISP
Password
PPPOE password, provided by ISP
Proceed as follows:
1) Check Use PPPOE
2) Enter the correct user name and password of PPPOE
Note:
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1) After dialing, can display the acquired IP address, server IP, the primary DNS,
Secondary DNS information, status as connected
2) Not Dial, IP address information will be 0.0.0.0
3) There is a redial entry under Alternate DNS, click redial, then re-launch a PPPOE
dial-up process, re-dial.
3.2.4 Configuring Wi-Fi
You can select one of the following methods to enter the Wi-Fi configuration:
Mode 1: In the main screen, press "Menu" key on the hard keyboard-> System
Settings-> Wireless & Networks-> Ethernet- >Wi-Fi.
Mode 2: In the main screen, tap -> Settings-> Wireless & Networks->
Ethernet -> Wi-Fi.
Mode 3: Drag down the status bar, click shortcut icon on the status bar
->SETTINGS> ->Wireless & Networks-> Ethernet-> Wi-Fi.
Configuration page is shown as below：
1) When the Wi-Fi switch is turned on, the video phone can list and display all Wi-Fi
AP searched in the environment;
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2) When connects to available AP in the environment, if a Wi-Fi AP is without
password protection, there is no lock icon on Wi-Fi signal, it will automatically
connect when clicked;
3) If a Wi-Fi AP is encryption, Wi-Fi signal will be added the lock icon, and when
checked, it will pop up a dialog box to enter a password. If the password is incorrect,
the connection will not be successful, as shown below:
4）check Show advanced options, you can set Proxy server and IP mode.
Proxy Settings
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IP settings(Static IP):
5）Long press on the connected Wi-Fi AP, it will pop-up a dialog box, you can forget
the network or modify the network. Long press on the non-connected Wi-Fi AP, it
will pop up a dialog box, and you can click and connect to network.
6）Click WPS button, if the wireless router has WPS function, and the router WPS
button is pressed, the video phone will be able to connect to the Wi-Fi without
entering a password.
7）Press “+ ”symbol，you can add a SSID manually.
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8）Click Menu, you can do the operations such as: Scan(scan the new wi-fi AP), WPS
Pin Entry(enter the PIN on the Router, the phone will no need to input the wi-fi
password), Wi-Fi Direct and Advanced.
9）In Advanced Menu, shown as below:
a. Check Network notification, it will notify you when an open network is available;
b. Check Avoid poor connections, it will prompt that don’t use a WiFi network
unless it has a good internet connection;
c. View the Wi-Fi Mac address and IP address;
3.3 SIP Account Configuration
You can select one of the following methods to enter the SIP account configuration:
Mode 1: In the main screen, Click -> then click .
Mode 2: In the main screen, click ->then Click ->and then click .
Mode 3: Directly pick up the handset or press Speaker -> then click .
Mode4 : click Browser, input IP address to enter login interface. Input username:
admin, password is admin, click Login into web, then click Account-Basic;
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3.3.1 Add Account
Click an account to enter Account Editor
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Configuration parameters are described as follows:
Parameter
Specification
Register Name
SIP Accout ID provided by ISP
User Name
SIP User Name provided by ISP
Password
SIP Password provided by ISP
Display Name
SIP Display name
Reg Server IP
SIP Register Server, format: domain/IP, for example:
194.168.1.2
Reg Server Port
The default port is 5060.
Proxy Server IP
SIP Proxy Server, format: domain/IP, for example:
194.168.1.2
Proxy Server Port
The default port is 5060.
Backup Proxy IP
SIP Backup Proxy Server, format: domain/IP,for example:
194.168.1.2
Backup Proxy Port
The default port is 5060.
After all the parameters are configured, Click "save" button to save the configurations,
then the sip account is added successfully.
3.3.2 SIP Account ON/OFF
After SIP account is configured and registered successfully, it will display the
prompt ”Registered” in the Account Manager, and the icon will be displayed on
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the status bar. See the below picture：
a. if you want to disable the account, please click
b. if the sip account is failed to register, the prompt “ Register Failed” will be
displayed under the account, and then you can check with the account
configuration or network connection. See the below picture:
3.3.3 Modify/Remove SIP Account
1）Modify the sip account: Directly click the account to modify;
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2）Remove the sip account: Click the box of the account which you want to delete,
and then press “Clear Account”.
3.4 Sound
You can select one of the following methods to enter the Sound configuration:
Mode 1: In the main screen, press "Menu" key on the hard keyboard-> System
Settings-> Sound.
Mode 2: In the main screen, click -> Settings -> Sound.
Mode 3: Drag down the status bar, click shortcut icon on the status bar
->SETTINGS ->Sound.
Configuration page is shown as below：
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Including Volume, Ringtone and Notification, Dial pad touch tones and Touch sound.
3.4.1 Silent Mode
Long press the Power /Suspend button, then choose Silent mode in the pop-up
menu. In addition to the media and the alarm sound, the rest sound is mute. As
shown in the picture below:
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3.4.2 Volumes
In Sound configuration page, click “Volumes”, the volume configure is shown as
below：
Volume options include ringtones and notifications, Media, Alarm clock.
You can hold and drag the slide button or just directly click a volume location to
adjust the volume. Finally click "OK" button to save.
The volume settings, you can also press the keyboard "volume+ -"
button to increase or decrease the volume. Usually, "volume + -" button is
to adjust for ringtone or notification volume, but in
the broadcast media, pressing "volume + -" button is to adjust for media volume.
3.4.3 Ringtone
The ringtone settings, including the default ringtone and default notification tone.
In the sound interface, select the default ringtone or default notification tone, and
then click the ringtone you want to set, after the selection, it will be a short play ring.
Finally, click "OK".
3.4.4 System Sound
If you want to enable Dial pad touch tones and Touch sounds, please go to Sound
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configuration page to click the corresponding sound. Dial pad touch tones and
Touch sounds are enabled in default configuration.
3.5 Call Settings
3.5.1 Do Not Disturb
DND function is to prevent foreign phone from disturbing, if open DND, external
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phone call is unable to call in, turned off by default.
Configuration on the phone:
1.Phone Settings->Call Settings->Call Forwarding
2.Select the desired account.
3.Enable Do not Disturb.
3.5.2 Call Waiting
Open call waiting, if enable call waiting, after establishment of a conversation, there
are a third party call in, then video phone will have a new call tips, you can choose to
answer or reject the call. If you close the call waiting, then the third party cannot call
in, will prompt a busy tone, turned on by default.
Configuration on the phone:
1.Phone Settings->Call Settings->Other Call Settings
2.Enable Call Waiting.
3.5.3 Always forwarding&Forwarding Number
All the incoming calls will be the Switched unconditionally to specified number.
Configuration on the phone:
1. Phone Settings->Call Settings->Call Forwarding
2. Select the desired account.
3. Enable Always Number.
4. Input the number you want to forward.
3.5.4 Call forwarding busy&Forwarding Number
The incoming calls will be the Switched to specified number when the phone is busy.
Configuration on the phone:
1. Phone Settings->Call Settings->Call Forwarding.
2. Select the desired account.
3. Enable Call Forwarding Busy.
4. Input the number you want to forward.
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