Index .......................................................................................... 37
4
Page 5
Safety notices
Safety notices
Please observe the following notices very closely when setting up,
connecting and operating the tiptel 309:
Only connect the connection cables to sockets designated for
this use.
Install the connection cables in a safe manner. Connected cables
must not be subjected to excessive mechanical stress.
Set up the device far from electrical interference.
Only connect accessories which are permitted with this device.
Never open up the device yourself. Do not allow the plug con-
tacts to touch sharp or metallic objects.
Only clean the tiptel 309 with a soft, moist cloth. Do not use
chemicals or abrasive cleaners.
Protect the device from damp, dust, liquids and vapours.
Do not expose the device to direct sunlight.
Do not use the device in explosion-prone environments.
Only use the original power supply unit and the original telephone
connection cable.
The wall socket that you use must be located close to this device
and easy to access.
5
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Controls
Controls
6
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Assignment of keys
t
Playback: Starts the playback of new messages which you
have not yet listened to. Press and hold "Playback" to repeat
he last 3 seconds of the message.
Assignment of keys
2 secs
Playback pressed for 2 seconds: Starts playback of all
messages. Playback will begin at the oldest message and will
end with the newest one.
Stop: Stops the current function, also serves to confirm
settings.
On/Off: Switches the answering machine's functions on or off.
Announcement: Press briefly to start playback of your current
announcement. Press and hold to start recording a new
announcement.
Record: Starts recording a dictation of personal information.
Control (up): Opens the list of messages and serves to
navigate and set up in the setup menu.
Control (down): Opens the caller list and serves to navigate
and set up in the setup menu.
Control (left): Moves the cursor to the left. Press during
playback to repeat the current message. Press twice in quick
succession to switch to the previous message during
playback.
Control (right): Moves the cursor to the right. Press during
playback to skip to the next message.
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Assignment of keys
and
Select: Press this key to select input fields and functions
which appear in the display next to the corresponding key.
Stop and On/Off pressed at the same time: Opens the setup
menu.
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Page 9
Service
Service
Scope of delivery
Included in the packaging of your tiptel 309 are:
tiptel 309
Connection cables
Adaptor (not in all countries)
Power supply unit 5V / 1A / DC
Operating instructions
Setting up
Your tiptel 309 has been manufactured for normal conditions of use.
Solvents in furniture lacquers, wood oils and paint preservatives may
corrode the bases of the device. Bases altered in this way may then
leave stains on furniture.
Therefore always use a non-slipping base, especially with new or recently treated furniture.
Connecting
You must attach all necessary cables before you can start using
your tiptel 309. The device offers two different connection options,
depending on whether you are using a socket with several slots or
just one.
When you switch on the device for the first time, you will be in-
vited to choose your language. Press the "Select" key until your
language appears. Now press the "Stop" key to confirm your
choice of language.
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Service
Socket with several slots
1 Plug the existing telephone into the socket (slot F).
2 Insert the power supply unit with the small connector into the
"POWER" jack and then insert the power supply unit into a 230V
wall socket.
3 Insert the TAE adaptor into a free end of the connection cable.
4 Insert the second free end of the connection cable into the
"LINE" jack, and insert the TAE adaptor into the socket (slot N).
In Austria, slot F corresponds to this symbol: and slot N
corresponds to this symbol: . Use the enclosed TST adaptor
in place of the TAE adaptor.
In Switzerland, a T+T83 A12 socket should be used, into which
you should insert the enclosed T+T connection cable. If required, use an A6 adaptor in place of an A12 adaptor.
10
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Service
Socket with only one slot
1 Insert the power supply unit with the small connector into the
"POWER" jack and then insert the power supply unit into a 230V
wall socket.
2Disconnect the existing telephone cable from the telephone and
insert the freed-up connector into the "LINE" jack.
3Insert the connection cable provided into the telephone with
one connector and into the "TEL" jack with the other connector.
This connection option is recommended on the assumption that
the telephone's connections are a normal pair of telephone cable connections. This is the case if the telephone complies with
Regulations TBR21 or ETSI ES 203 021. In the event that the
"earth" and "alarm" contacts are used on your telephone socket,
you must exclusively use a two-core telephone cable.
11
Page 12
Announcements
Announcements
General
Your tiptel 309 allows you to make two different announcements
(announcement 1 & 2) and also has a built-in internal announcement
(message 3). You can toggle between announcements using the
lower "Select" key. Announcement 3 cannot be altered. An announcement can be between two seconds and three minutes long.
There are two different types of announcement: recordable and nonrecordable announcements. With a recordable announcement, the
caller can leave a message after hearing your announcement. With a
non-recordable announcement, the caller is simply informed that
you are unavailable and is not able to leave a message.
Examples of announcements
Recordable announcement
Hello, you've reached Manfred Müller in .... I'm out of the office at the
moment and will be back at about ... You can reach me personally
between ... and ... on [number]. Otherwise, simply leave your name
and number and I will return your call. Please leave a message after
the tone.
Non-recordable announcement
Hello, this is Willi Lohmann, sales representative for [company] in ...
My office is temporarily closed due to staff sickness, for the holidays
etc. Please call my colleague Mr. ... in ... on [number]. He will be
able to assist you. Thank you for your call. Goodbye.
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Announcements
t
t
t
t
t
Recording an announcement
Press "Select" to choose
your desired announcement.
Press and hold "Announce-
ment".
The announcement will appear at
he bottom-right of the display.
Wait until you hear a short beep.
Then "Recording.." will appear on
he display.
Start speaking (speak into
he microphone from a disance of about 15 cm).
To pause the recording, re-
lease the "Announcement"
key.
To continue recording, press
and hold "Announcement"
The display will show how many
minutes and seconds you have
been speaking for.
"Recordable" and "Nonrecordable" will appear on the
display.
Recording will continue.
once more.
To cancel the recording,
press "Stop".
Use the "Select" key next to
he corresponding line to
choose whether you want the
announcement to be recordable or not.
The recording will be deleted.
Recording is complete and the
announcement will play again for
you to check. You will hear one
beep at the end of a recordable
announcement. You will hear two
beeps at the end of a nonrecordable announcement.
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Announcements
t
Y
t
t
Y
t
If you record announcement 2 as a non-recordable message,
your tiptel 309 will automatically switch to this message if the
recording memory is full.
Checking announcements
Press "Select" to choose
your desired announcement.
Press "Announcement" brief-ly.
ou can set the volume by
using the volume control.
Deleting announcements
Press the "Select" key next to
he "delete" symbol during
playback.
The announcement will appear at
he bottom-right of the display.
our announcement will play
back. The word "Playback", the
ime you have already listened to
he message and the sequence
number of the announcement will
appear on the display.
The current announcement will be
deleted.
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Switching on and off
t
Y
Y
Switching on and off
Make sure there is enough recording memory available. You
can delete all messages or individual ones, whichever the case
may be.
Press "Select" to choose
your desired announcement.
The announcement will appear at
he bottom-right of the display.
To switch on: Press "On/Off". The LED will light up. With a non-
recordable announcement, two
lines will appear, representing the
number of messages. The number of calls you have received will
flash while the answering machine is dealing with the call.
If the caller's phone numberumber is known, the display will
change and the caller's number
will appear on it for the duration
of the call.
ou can set the volume by
using the volume control.
ou can then listen to incoming
messages. You can lift the receiver at any time while the message is recording to speak directly to the person telephoning you.
The LED will flash if there are any
new messages.
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Switching on and off
t
To switch off: Press "On/Off"
once more.
No further calls will be answered.
The display will return to the default mode. The LED will flash for
as long as there are messages
which have not yet been listened
o.
If the recording memory is full, your tiptel 309 will automatically
switch to announcement 2 if this is a non-recordable announcement. Otherwise, the device will automatically switch off
and will not answer any further calls.
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Playing back and deleting messages
t
t
Y
Playing back and deleting messages
Playing back new messages
Press "Playback".Playback of the new messages
which you have not yet listened
o will begin. The message's sequence number and the phone
number of the caller of the current
message will appear on the display. At the end of each message, you will hear the date and
ime that the call was made.
ou can set the volume by
using the slide control.
Playing back all messages
Press "Playback" for 2
seconds.
2 secs
17
Playback will begin at the first
message.
Page 18
Playing back and deleting messages
t
Playing back specific messages
Press "Control" (up).The list of messages will open.
Search for the message that
you want to play back with
he "Control" keys (up/down).
To play back the chosen
message: Press "Playback".
Playback will begin.
You can also open the list of messages from the menu.
Replaying
Press "Playback" during
playback.
The last 3 seconds will replay.
Pausing playback
Press "Stop".Playback will be paused.
Press "Playback".Playback will resume.
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Search (Skip)
t
t
Playing back and deleting messages
keys during playback.
Deleting individual messages
Press the "Control" left/right
Press the "Select" key next to
he "delete" symbol during
playback.
Deleting all messages
Press "Stop".The display will show default or
Press the "Control" key next
2 secs
o the "delete" symbol for 2
seconds.
The current message will stop
and will replay or skip to the next
one.
The current message will be deleted. All following messages will
be automatically re-numbered
and move up one place.
on-state mode.
All messages will be deleted.
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Personal information (dictation)
t
t
t
Personal information (dictation)
You can record your personal information into the in-built microphone. A recording must be at least 2 seconds long.
Press "Record".Wait until you hear a short beep.
Then "Recording" will appear on
he display.
Start speaking (speak into
he microphone from a disance of about 15 cm).
To end the recording, press
"Stop".
The display will show how many
minutes and seconds you have
been speaking for.
Recording will finish. The LED will
flash to indicate a new message.
If the device was previously in
on-state mode, the message
counter will increase by one.
You can also record personal information in on-state mode.
Other people can then access this information with the remote
access code.
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Caller list
Y
t
t
Caller list
General
The numbers of the last 30 incoming calls will be saved, specifying
the day of the week and time of day that that the call was received. If
the caller's phone number was shown on the device during the call,
this number will still be shown in the caller list. You are able to delete
individual entries or the whole list.
Browsing the caller list
Press the "Control" (up) key. The display will show the newest
entry on the caller list.
ou can browse through the
whole list using the "Control"
(up/down) keys.
Press the "Select" key next to
he "delete" symbol to delete
The entry will be deleted.
an entry.
2 secs
To delete the entire caller list,
press the "Control" key next
o the "delete" symbol for 2
The entire caller list will be deleted.
seconds.
To go out of the list, press
"Stop".
21
The display will return to the original state.
Page 22
Caller list
If the name of the caller is shown, you can switch to the phone
number (and back again) by pressing the "Select" key next to
the caller's name.
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Message function
Y
t
t
Message function
The message function allows a caller who knows the message code
to leave a message, even when your tiptel 309 is set to play a nonrecordable announcement. When your tiptel 309 is set to play a recordable announcement, the message function gives the caller the
possibility to skip past the announcement.
Instructions on how to configure your message code can be found
in the "Settings" section.
Call your tiptel 309 from another phone.
Start input by pressing the
ou will hear the announcement.
The announcement will stop.
star key.
Enter the message code with
he telephone keypad. If you
make a mistake, you can go
An automated voice after each
digit will confirm its recognition.
back using the star key, and
start again.
To accept the code that you
have entered, press the hash
key.
The device will then prompt you
o speak. If an incorrect code in
entered, your tiptel 309 will
switch off immediately.
Leave your message and finally replace the receiver.
The telephone from which you use the message function must
be set up for tone dialling (MFV).
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Remote operation
Y
t
t
Y
Remote operation
You can operate you tiptel remotely from anywhere in the world using the numeric keys on a touch tone (MFV) telephone. To operate
your tiptel 309 remotely, you will need your personal remote access
code. Instructions on how to individually configure the remote access code can be found in the "Settings" section (p. 28).
Remote access
Call your tiptel 309 from another phone.
Start input by pressing the
star key.
Enter the remote access
code using the telephone
keypad. If you make a mis-
ake, you can go back using
he star key, and start again.
To accept the code that you
have entered, press the hash
key.
Start your desired function by
entering the corresponding
digit.
When you have finished your
desired function, press "8".
ou can stop remote access
by pressing the star key followed by the hash key.
ou will hear the current an-
nouncement.
The announcement will stop.
An automated voice after each
digit will confirm its recognition.
When the correct code is entered,
a voice prompt on your tiptel 309
will confirm this. If an incorrect
code is entered, the device will
disconnect.
If there are any new messages,
playback will start automatically.
The current function will end.
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Remote operation
If 180 seconds have passed since the last key input, a voice on
your tiptel 309 will say "please confirm", to check if you are still
on the line. You must answer this confirmation request by
pressing any key (e.g.
) within 8 seconds, otherwise the de-
vice will disconnect.
Remote operating functions
Message playback function
Play back all messages
Press "3".
Play back new messages
Press "2".
Replay
Press "5" during playback
.
Pause playback
Press "8".
Continue playback
Press "5".
Search (Skip)
During playback, press "4" to go
back or "6" to go forwards.
Delete current message
Press "7" during playback.
Delete all messages
Press "*" then "7".
Playback will begin at the first
message.
Playback of the new messages
which you have not yet listened to
will begin.
The last 3 seconds will replay.
Playback will be paused.
Playback will continue from the
place where you paused (e.g. after
a confirmation request).
The current message will stop and
will replay or skip to the next one.
The current message will be deleted.
All messages will be deleted.
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Remote operation
t
Y
Y
Y
Two-way communication function
Room monitoring/Intercom
Press "1".
Press "1" once more.The device will switch out of the
Programme switching function
Changing to another announcement
...
Press "7" then "1", "2" or "3",
depending on which announcement you would like to
switch to.
Altering your announcement
...
Altering your announcement
Press "9" then "1" or "2", de-
pending on which announcement you would like to change.
The microphone will switch on,
and you will hear the vicinity of the
iptel 309.
room monitoring function. You will
hear anyone present near the tiptel
309 over the loudspeaker.
The announcement selected will
play for you to check. The device
will play this message for the next
caller.
our tiptel 309 will prompt you to
speak.
Record the message.
For a recordable personalised
message: Press "8" after you
have finished speaking.
our message will play back for
you to check. At the end, you will
hear one beep.
or
For a non-recordable announcement:
Press "#" after you have fin-
our message will play back for
you to check. At the end, you will
hear two beeps.
ished speaking.
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Remote operation
Y
Y
Switching off the device remotely
Switching off the device
Press "*" then "0".
Switching on the device remotely
Call your tiptel 309 from another phone.
Enter the remote access
code using the telephone
keypad. Start your keypad
entry with "*" and confirm it
with "#".
our tiptel 309 will disconnect and
will not accept any further incoming calls.
After 50 seconds, you will hear a
beep.
our message will play back for
you to check. The device can
now be operated remotely (e.g. to
record a new announcement).
After you leave remote operation
mode, your tiptel 309 will be
switched on and will accept incoming calls.
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Settings
Settings
Setup options (functions)
Messages ..................... Opens the list of messages.
Language ...................... German, English, French, Italian or Dutch.
Time .............................. Here you can re-configure the time.
Date ............................... Here you can re-configure the date (day,
month, year).
Talking clock ................ Yes or No. If you choose "Yes", you will
hear the date and time at the end of every
message.
Network clock .............. Yes or No. If your telephone network or
telecommunications system broadcasts
the time, you can incorporate this time into
the internal clock (the year will not be
saved and must be set manually).
Message length ........... Between 1 and 5 minutes, or indefinite.
Here you can limit the length of a caller's
message.
Listen live ..................... Yes or No. You can decide whether or not
you want to be able to hear messages as
they are being recorded.
Rings ............................. Between 1 and 9 rings. Here you can set
the number of times your tiptel 309 will
ring before diverting the call to the answering machine.
Remote access code ... The remote access code is a 1 to 4-digit
number from 0 to 9999. Switch off remote
access by setting the code to " - ".
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Settings
t
Remote access ............ Yes or No. If you choose "Yes" and there
are new messages, your tiptel 309 will answer a call after one ring (regardless of
how many rings you have set it to). If there
are no new messages, the device will only
answer a call after the set amount of rings.
So you will know if there are any new
messages before the call is even answered. That's why remote access is worth
the effort.
Message code .............. The message code is a 1 to 4-digit num-
ber from 0 to 9999. Switch off the message function by setting the code to " - ".
Contrast ......................... The display has 15 contrast levels.
Basic setting ................. If you answer "Yes" to the confirmation
message, the device will return to the default setting. All announcements and settings will be deleted.
Setup menu
Press "Stop" and "On/Off" together:
and
Search for the desired setup
option using the "Control"
(up/down) keys.
29
The setup menu will appear on
he display.
All setting sub-sections will appear on the display.
Page 30
Settings
t
t
t
t
t
Press the "Select" key next to
he setting you would like to
change until the desired set-
ing appears on the display.
or
If you are required to enter
digits, press the "Select" key
next to the corresponding
line.
Change the setting using the
"Control" (up/down) keys.
With multi-digit settings, use
he "Control" (left/right) key
o move the cursor to the de-
sired place.
To finish digit entry, press
he "Select" key once more,
next to the corresponding
line.
The display will show the current
setting.
The cursor will blink. Move the
cursor a few times and the previous setting will be deactivated.
The display will count up or
down.
The cursor will blink at the desired place.
The cursor will stop blinking.
To finish inputting, press
"Stop" several times.
30
The display will return to the original state.
Page 31
Appendix
Appendix
Service
You have purchased a modern product of TIPTEL granting a continuous level of the highest quality. This is underlined by a certification
according to DIN EN ISO 9001.
If, however, problems occur or you have questions on operating the
device, please contact your local dealer.
Guarantee
Please contact your local dealer or importer for details of guarantee
for non EC countries.
Within the European Community the following guarantee regulation
applies:
Your contact for services arising from guarantee obligations is the
authorised dealer where you bought the device.
TIPTEL will grant a guarantee of 2 years from the date of handover
for the material and for the manufacturing of the telecommunications
terminal unit.
Initially, the purchaser shall have only the right of subsequent performance. Subsequent performance entails either repair or the supply of an alternative product. Exchanged devices or parts shall become the property of the authorised dealer.
If the subsequent performance fails, the purchaser can either demand a reduction in the purchase price or withdraw from the contract.
The purchaser shall notify the dealer immediately of any defects
found. Proof of the guarantee entitlement shall be furnished by
standard proof of purchase (receipt or invoice).
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Appendix
The guarantee entitlement shall expire if the purchaser or an unauthorised third party interferes with the device. Damage caused by inappropriate handling, operation, storage or by force majeure or other external influences shall not be covered by the guarantee.
The guarantee shall not cover any consumable material (e.g. batteries) or defects that only slightly impair the value or the usability of
the device.
Claims for damage caused by transport shall be asserted to the delivery company.
Notes on settlement:
Repairs can only be conducted by the TIPTEL Service. A warranty
repair does not prolong the warranty period – neither for the replaced parts nor for the device. This guarantee is not transferable
and shall expire if the device is sold on to another party. It shall also
expire if the device is interfered with by third parties or if the serial
number on the device has been removed or made illegible. There is
a guarantee seal on the device. Please do not damage or remove
this seal because otherwise, your guarantee will expire.
The General Terms and Conditions of TIPTEL, which are part of the
contract for a dealer, shall also apply. In the event of a complaint,
the defective product shall be sent to the relevant TIPTEL subsidiary,
the importer or dealer along with a description of the defect and the
proof of purchase.
CE sign
This device is approved for the connection and use within the analogue public telephone networks in all EC countries – according to
the European Requirements. Due to technical deviations in individual countries, we cannot grant an unlimited guarantee for the successful operation at all types of telephone accesses.
TIPTEL hereby declares that the device complies with all fundamental requirements of the European directive 1999/5/EC. This conformity is confirmed by the CE sign on the device.
32
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Appendix
Further details on the declaration of conformity can be found under
the following internet address: http://www.tiptel.com
Ecological information
During the normal use of the telephone you will not have any contact
to substances damaging to your health. The device is not batteryoperated. The plastics used for manufacturing this device exclusively consist of partially recycled granules. The packaging materials do
not consist of plastics but of partially recycled cardboard and paper.
If you do not have further use of your TIPTEL device, TIPTEL will
take back the device without any charge. The device will be properly
taken to pieces for recycling.
33
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Appendix
Troubleshooting
The device cannot function during a power failure. The internal clock
will pause. All other settings will however be saved, so when the
power supply is restored the device's settings will remain just as they
were before. All you have to do is reset the clock (see p. 28).
Please try first of all to narrow down the cause and rectify the problem with the aid of the following table.
Problem Possible cause Solution/recommendati
on
No display The device is not
plugged in.
Check all cables and plug
connections. Perhaps try
another wall socket.
Display too light or dark. Contrast misaligned. Set the contrast.
No tone The volume is set to
Turn the volume up.
zero.
announcement number
flashing
No announcement
recorded.
Record a announcement.
No calls are coming in Device not switched on. Switch on the device.
No answer with
telecommunications
systems
Buzzing or other
disturbance during
playback
No incoming messages
are recording
No incoming calls,
connected telephone not
working
Telecommunications
system has no signal.
Interference from e.g.
cordless telephones,
monitors etc.
The device is set to a
non-recordable
announcement.
Your network provider or
telecommunications
system does not support
this function or the
function is not activated.
The caller has hidden his
Ask your network
provider or
telecommunications
system manufacturer if
the function is available
or if it must be activated.
number or has an xdirectory number.
The call is from a public
telephone.
Default setting
You will see the tiptel 309's factory settings in the following list. You
can change these presets individually. You can return to the default
setting at any time by going to the setup menu and selecting "basic
setting".
Language (E)
Talking clock Yes
Network clock No
Message length 2 mins
Listen live Yes
Number of rings before diverting to answering machine2
Remote access codeRemote access No
Message code Display contrast (middle)8
Announcement 3 (fixed text)
On/off-state (when accepting calls)Off
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Appendix
Technical specifications
Dimensions (W x H x D)
tiptel 309 140 x 50 x 210 mm
Power supply unit 25 x 50 x 65 mm
Weight
tiptel 309 350 g
Power supply unit 80g
Operating voltage
Power supply unit100-240 V, 50/60 Hz
Power consumption in stand-by less than 1 W
Ambient temperature 0 – 40 C
announcements
Number of announcements 3
Length of announcement 2 secs - 3 mins
Messages
Recording techniqueA-Law 88,2 kBit/s
Sampling frequency 11,025 kHz
Number of messages 99 (max)
Total recording memory 40 mins (approx)
Clip
Caller ID Dual mode DTMF/FSK
Caller list 30 entries
Data retention after power failure > 10 years
Clock Quartz clock
Display
Alphanumeric LCD 2 x 16
characters, light-up
36
Page 37
Index
Index
A
Assignment of keys ................. 7
B
Basic setting ......................... 29
Browsing the caller list .......... 21
C
Caller ID .......................... 15, 17
Caller list ............................... 21
CE sign ................................. 32
Checking announcements .... 14
Confirmation request ............ 25
Connecting .............................. 9
Connection cables .................. 9
Connection options ................. 9
Contrast ................................ 29
Controls ................................... 6
D
Date ....................................... 28
Default setting ....................... 35
Deleting all messages ........... 19
Deleting announcements ...... 14
Deleting during remote
operation ............................... 25
Deleting individual
messages ............................. 19
E
Ecological information .......... 33
Examples of
announcements .................... 12
G
Guarantee ............................. 31
L
Language .............................. 28
Listen live .............................. 28
M
Message code ................ 23, 29
Message function ................. 23
Message length .................... 28
N
Network clock ....................... 28
Non-recordable
announcement ..................... 12
P
Packaging ............................... 9
Packaging materials ............. 33
Pausing playback ................. 18
Personal information ............. 20
Playing back all messages ... 17
Playing back new
messages ............................. 17
Playing back specific
messages ............................. 18
Power failure ......................... 34
Power supply unit ............... 5, 9
R
Recordable announcement .. 12
Recording a non-recordable