TIPTEL 3030 User Manual
User Manual (en)
IP Telephone
tiptel 3030
tiptel
tiptel 3030 User Manual
Table of Content
Table of Content ............................................................................................................................. 3
Safety notes .................................................................................................................................... 7
Getting Started ................................................................................................................................ 8
Packing List .............................................................................................................................. 8
Phone Installation .................................................................................................................... 11
1. Attach the Foot stand ................................................................................................... 11
2. Connect the Handset and optional Headset ................................................................. 11
3. Connect the Network and Power ................................................................................. 12
Initialization ............................................................................................................................ 12
Status ....................................................................................................................................... 13
Registration ............................................................................................................................. 14
Idle Screen .............................................................................................................................. 16
Getting Familiar with Your Phone .............................................................................................. 17
Hardware Components Preview .............................................................................................. 17
Icon Preview ........................................................................................................................... 20
LED Instruction................................................................................................................ ....... 24
Power Indicator LED ...................................................................................................... 24
Line LED: (Line or Memory Key set as Line) ................................................................ 24
BLF or BLF List Key LED :( Line/Memory Key set as BLF) ........................................ 24
Shared Line Key LED :( Line/Memory Key set as Shared Line) ................................... 25
Other Key Led ... .............................................................................................................. 25
Info Key Instruction ............ ... .. ... .. ... ................................................................................. ...... 26
User Interface .......................................................................................................................... 27
Memory Key Function Overview ........................................................................................... 28
Basic Setting Configuration ........................................................................................................ 31
Web Login ............................................................................................................................... 31
Administrator Password ........................ ... .. ............................................................................. 32
Basic Network Setting ............................................................................................................ 33
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WAN Port ............... ... .. .................................................................................................... 33
PC Port ............................................................................................................................ 35
Display Mode ..................................... ... ... ............................................................................... 37
Language ................................................................................................................................. 37
Time and Date ..................................... .................................................................................... 39
Ring T one ................................................................................................................................ 42
V olume .................................................................................................................................... 44
W allpaper ................................................................................................................................ 46
Screen Saver ............................................................................................................................ 47
LED Status Setting .......................................... ... .. ... .. ... ........................................................... 50
Backlight ................................................................................................................................. 50
Contact Management .............................................................................................................. 51
Local Directory ....................................................................................................................... 51
Remote Phonebook ................................................................................................................. 56
Call History ............................... .. ............................................................................................ 57
LDAP Phonebook ................................................................................................................... 60
Broadsoft Phonebook .............................................................................................................. 62
Call log ............................................. ... .. ... ............................................................................... 63
Other features settings ................................................................................................................ 64
Dial Plan .................................................................................................................................. 64
Emergency Call ....................................................................................................................... 65
LED Status Setting .......................................... ... .. ... .. ... ........................................................... 66
Action URL ............................................................................................................................. 67
Softkey Layout ............................... .. ....................................................................................... 68
Programmable Key ................................................................................................................. 69
Ext Key ................................................. .. ... ... .............................................................. ............ 70
Basic Call Features ...................................................................................................................... 70
Place a Call ............................................................................................................................. 70
End a Call ................................................................................................................................ 72
Redial a Call ............................................................................................................................ 72
Receive a Call .......................... ... .. .......................................................................................... 72
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Incoming Call Show Mode ..................................................................................................... 73
Auto Answer ........................................................................................................................... 74
Call Hold ............................. ... .. ............................................................................................... 75
Call Transfer ............................................................................................................................ 75
Call Conference ........................ ... ............................................................................................ 79
Call Forward ............................................ .. ... .......................................................................... 80
Call Return ..................... ... .. .................................................................................................... 84
Call W aiting Tone .................................................................................................................... 84
Hide Caller ID ....................................... ... .. ............................................................................. 86
Reject Anonymous .................................................................................................................. 86
Call Mute ...................................... .......................................................................................... 87
DND ........................................................................................................................................ 88
Key as Send .................. .. ... ...................................................................................................... 88
No Key Entry Timeout ............................................................................................................ 89
Keypad Lock ........................................................................................................................... 90
Hot Line .................................................................................................................................. 91
Function Key Features Settings ................................................................................................. 93
Line ......................................................................................................................................... 93
Speed Dial .............................. .. ... .. ... ... .................................................................................... 94
BLF ......................................................................................................................................... 95
BLF List .................................................................................................................................. 97
Voice Message ......... .. ... ........................................................................................................... 98
Direct Pickup .......................................................................................................................... 99
Group Pickup ........................................................................................................................ 100
Call Park .................... ............................................................................................................ 101
Intercom ................................................................................................................................ 102
DTMF ................................................................................................................................... 104
Prefix ..................................................................................................................................... 105
Local Group .......................................................................................................................... 106
XML Group ........................................................................................................................... 107
LDAP .................................................................................................................................... 108
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XML Browser ....................................................................................................................... 109
Broadsoft Group .................................................................................................................... 110
Conference ............................................................................................................................ 111
Forward ................................................................................................................................. 111
Transfer ................................................................................................................................. 112
Hold....................................................................................................................................... 113
Group Listening .................................................................................................................... 113
DND ...................................................................................................................................... 114
Redial .................................................................................................................................... 115
SMS....................................................................................................................................... 115
Send SMS ...................................................................................................................... 115
Set SMS Memory Key ..... ... ... ....................................................................................... 116
Record ................................................................................................................................... 117
URL Record ................. .. ... .. .................................................................................................. 118
Paging ................................................................................................................................... 118
Shared Line ........................................................................................................................... 119
Public Hold ........................................................................................................................... 120
Private Hold .................................................... ... .. ... .............................................................. 121
Share line .............................................................................................................................. 122
Hot Desking (Pending) .......................................................................................................... 123
ACD (Pending) ..................................................................................................................... 124
Zero Touch (Pending) ........................................................................................................... 125
Factory Reset .............................................................................................................................. 126
Configuration File ....................................................................................................................... 12 7
Appendix ...................................................................................................................................... 129
Warranty ................................................................................................................................ 129
Guarantee .............................................................................................................................. 129
Declaration of conformity ..................................................................................................... 129
Disposal ................................................................................................................................. 129
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Safety notes
You may not set-up and use this device in the following surroundings:
o Outdoors
o In damp or wet spaces (bath, shower, swimming pool, etc.)
o In hazardous environments
o In locations exposed to direct sunlight
o At ambient temperatures below 0 °C or above 40 °C
o In case of strong vibrations or shocks
o In dusty environments
Only use a soft, damp cloth to clean the device. Do not use chemicals or abrasive
cleaners.
During a thunder storm you should neither phone nor connect or disconnect any lines
(electrical shock hazard in case of a lightning strike)
Opening the device and conducting improper repairs may hazard the user.
Disposal of this device must be carried out according to local regulations.
Please note that in case of mains outage emergency calls cannot be placed.
Only such devices may be connected to the phone, which deliver safety extra low voltage
(SELV).
Only headsets with integrated volume limiter for hearing protection according to EN
60950 may be used.
Make sure that the connecting lines are installed carefully so that no one can trip over the
cable. Connected cables must not be bent excessively or subjected to mechanical strain.
Connecting cables must be wired i nside buildings only (Danger of electrical shock due to
transients).
In case of malfunctions disconnect power cord and all communication lines.
Before opening the device, unplug any communication lines.
In case of operating the device with external AC adapter:
Only the original AC adapter (Article-No. 3054051) may be used (Danger of electrical
shock and/or fire)
The AC adapter must be easily accessible so that it can be removed from the wall outlet
any time in case of danger.
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In case of malfunction remove the AC adapter from the wall outlet and disconnect any
communication lines.
Before opening the device remove the AC adapter from the wall outlet and disconnect any
communication lines.
The device, AC adapter (inclusive, has been developed and manufactured in compliance
with Standard EN 60950 "Safety of information technology equipment".
Any changes or modifications not expressly approved by the manufacturer can void the
user's authority to operate the equipment.
Getting Started
Packing List
The package contains the following parts, please check if all the items are not missed:
1. The phone device
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2. The footstand
3. Handset
4. Headset cord
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5. Power adapter (optional)
6. Ethernet cable
7. Quick installation reference
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Phone Installation
1. Attach the Foot stand
2. Connect the Handset and optional Headset
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3. Connect the Network and Power
Initialization
After your phone has been powered up, the system boots up and performs the following steps:
Automatic Phone Initialization
The phone finishes the initia lization process by loading the saved configuration. The phone LCD
screen will display "Booting"
And then show “Initializing “during the initialization.
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By default the phone attempts to contact a DHCP server in your network in order to obtain its
valid network settings, e.g. IP address, subnet mask, default gateway, DNS server.
Status
You can view the system status of your phone via phone user interface or web user interface. The
information of phon e status includes: Information(e.g., Mo del, IP, MAC, Firmware, Ha rdware),
Network(e.g., WAN Type, IP, Mask, LAN Type, Gateway, DNS… )Account (e.g., register status
of accounts)
To view the phone status via phone interface:
1. Press Menu →Status →Information Network/ Account
2. Press Menu →Status →Network
3. Press Menu →Status →Account
To view the phone status via Web interface:
Login webpage( For How to login, please refer to Web Login)
V iew the information of Version, Account and Network.
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Registration
To register via phone interface:
1. Press Menu SettingAdvanced setting (default password:admin)Accounts
2. Select the desired account
3. Select Enable for Account active
4. Filled the SIP Server
5. Filled the Failover SIP server if need (Optional)
6. Filled the Outbound Proxy (Opti onal)
7. Filled the SIP User ID, Authenticate ID
8. Filled the password, Name (shown on LCD) and Ringtone.
9. Press Save to save the configuration.
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To register via web interface:
1. Login webpage and Click AccountBasic
2. Select the desired Account
3. Select Y es for Account Active
4. Filled the Primary SIP SERVER and other account information
5. Click
to save the configuration.
Note:
1. All fields with * must be filled. If changed, it requires a phone restart.
2. Account Status says the account registered successfully or not.
3. When change the account information via phone, it will show Restart note when back to
idle page.
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Idle Screen
Name Description
1. Date&Time
2. Notice It shows the phone features status, More see Icon Preview
3. Line Keys
4. Soft Key
5. Default Account
6. W allpaper
It shows the phone’s time & date. For Date&time setting, see
Time&Date
This area shows the four line key labels. Line keys are also can be
used as other function keys. For more information you can refer to
Memory Keys
This area shows the soft key labels. The default s oft key labels are
“History”, “Directory”, “DND” and “Menu”. More to see
Programmable Key
This shows the current use account. User can use to
change the default use account.
This shows the backgrounds picture. You can also change it.
For more information you can refer to Wallpaper.
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Getting Familiar with Your Phone
Hardware Components Preview
Item Description
LCD screen
Power Indicator LED To indicate the power status
Line keys
Soft keys Labels automatically to identity their context-sensitive features.
To Presentation all information about the date& time, accounts,
soft keys, messages, calls and other some information.
The phone supported up to 4 accounts
1. Steady green: idle interface, during a call..
2. Blink red: a call incoming
1. OK.
Navigation keys
Up arrow key: To move up of the selecti on show s on the
screen.
Right arrow key: To move right of the selection
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shows on the screen.
Left arrow key: To move left of the selection shows
on the screen.
Down arrow key: To move down of the selection shows
on the screen.
1. To return to idle screen.
2. To cancel the information or call on the screen.
1. To mute the voice during the call (green light).
Mute key
2. To un-mute the call.
Conference
Memory Keys
To place a conference call
To be configured as different function as:
1. Line
2. Speed Dial
3. BLF
4. BLF List
5. Voice mail
6. Direct Pickup
7. Group Pickup
8. Call Park
9. Intercom
10. DTMF
11. Prefix
12. Hold
13. Conference
14. DND
15. Redial
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16. Transfer
17. SMS
18. Hot -Desking
19. Call Return
20. Paging
21. Record
22. Shared Line
The LED lights status when set as Shared line:
Stay green: Idle
Stay red: Busy
Blinked green: Ring Back
Blinked red: A cal l incoming
Steady orange: During a call
Blinked orange: Public Hold
Blinked green: Private Hold
Light Drown: Unregistered
Speaker
Redial
Press this button to place a call in hands-free mode.
To dial the previous dialed number. To act as send key.
To decrease the volume.
Vol ume
To increase the volume.
Hold To hold or to resume a call during a conversation.
Information
To show the accounts status and some other relevant
information. More refer to Info key instruction.
Transfer To transfer a call to a third party.
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To enable or disable Forward feature during the idle page.
Alphanumeric keypad To enter the phone numbers, letters and so on.
Message
Headset T o indicate that the phone is or not in Headset mode.
Icon Preview
Icon Description
To indicator the New message, and press to read.
Network available
Network down
Line(Registered succeed)
Line (Unregistered)
Line(Ringing)
Speed Dial
BLF
BLF(Ringing)
BLF(Talking)
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Speakerphone mode
Handset mode
Headset mode
Voice messages
Text message
Mute
Do Not Disturb
Volume is 0
SRTP
Hold
Dialed calls
Received calls
Missed calls
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Forward calls
Conference
Keypad locked
Keypad unlocked
Pick up
Call Park
Intercom/Paging
DTMF
Prefix
XML Group
Local Group
XML Browser
LDAP
Broadsoft Group
Conference
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Forward
Transfer
Hold
Line on Hold
DND
Redial
Call Return
SMS
Record
Recording
Group Listening
Shared Line
Other Functions
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LED Instruction
This part mainly instructs the LED status. The Power LED Status describe on the premise that the
LED setting all set as Yes. For LED status setting, please refer to: LED Status Setting
Power Indicator LED
LED Status Description
Blinked green Ringing or have missed call
Steady Green Idle status(Power on)
Off Powere d off.
Line LED:
(Line or Memory Key set as Line)
LED Status Description
Steady Green Hold
Steady Green Off hook or duri ng a conversation.
Blinked red Ringing.
Off Idle status
BLF or BLF List Key LED :( Line/Memory Key set as BLF)
LED Status Description
Steady Green Idle status for the monitored line
Steady Red The monitored line is calling or during a call
Blinked red The monitored line is ringing.
Off All other unknown status
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Shared Line Key LED :( Line/Memory Key set as Shar ed Line)
LED Status Description
Stay green Idle status
Stay red The line is busy
Blinked green Ring Back, Private hold
Blinked red The line is ringing
Steady orange During a Call
Blinked orange Public Hold
Off Unregistered
Other Key Led
Key Description
Headset Key
Message Key
Mute Key
When use in headset mode, the led is steady
green or the LED is off.
Blinked green when there is new messages
or the LED is off.
Red when the mute the call, or the LED is
off.
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Info Key Instruction
Info Key plays many roles in this phone:
1. Quick get the Information page.
2. Get the full information of the item with
information is not full display or there more options for the item. Press info key, you can get
the complete content or the prompt list for all options.
3. Fast access to the new missed or Forward calls, New Voicemail or Text Message.
4. Get all other parties information during a conference.
. When the item with , it means the
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User Interface
There are two ways to customize specific configurations on your IP phone:
The user interface on the IP phone
The user interface in a web browser on your PC
The hardware components keypad and LCD screen constitute the phone user interface, which
allows the user to execute all call operation tasks and basic configuration changes directly on the
phone. In addition, you can use the web user interface to access all configuration settings. In many
instances, it is possible to use both the phone user interface and the web user interface to operate
the phone and change settings. However, in some instances, it is only possible to use the phone or
the web user interface.
Phone Interface Overview
Option
Status
Features
Model
IP
MAC
Firmware
Hardware
Network
Account
Device Cert
Language
Call Forward
Function Key(Line and Memory key setting)
More Key see Memory Key Overview
Key as Send
Hot Line
Anonymous Call
DND
History Setting
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Language
Time & Date
Basic Settings
Advanced Settings
Directory Add, view and delete
History View and delete
Message Voice Mail set and View. Text Message view and set.
Display
Time & Date Format
DHCP T ime
Ring tone
Account
Network
Factory Reset
Auto provision
Display Mode
Wallpaper
Screensaver
Factory Function
System Restart
Others
Device Reboot
Pcap Feature
Memory Key Function Overview
Line
Speed Dial
BLF
BLF List
Voice Mail
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Direct Pick Up
Group Pick Up
Call Park
Intercom
DTMF
Prefix
Local Group
XML group
LDAP
XML Browser
Broadsoft group
Conference
Forward
Transfer
Hold
Group Listening
DND
Redial
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Call Return
SMS
Record
URL Record
Paging
Shared Line
Public Hold
Private Hold
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