TIPTEL 275 User Manual
User's Manual (UK)
Professional telephone with USB
interface, SMS function and
answering machine
tiptel 275
tiptel
Safety instructions
3
Safety instructions
When installing, connecting and operating the tiptel 275 please observe the
following instructions:
This device has been tested to harmonised European regulation ETSI ES 203
021 and is suitable for connecting to the public, analogue telephone network.
Connect the connection cable to the appropriate sockets.
Make sure the cables are laid in such a way that no accidents can occur.
Connected cables must not be subject to excessive mechanical strain.
Install the device away from sources of electrical disturbance.
Only attach accessories that are authorised for this device.
Never open the device yourself. Do not touch the wrap connections with sharp
or metal objects.
Use only a soft damp cloth to clean the device. Do not use abrasive liquids or
chemicals to clean the device.
Protect the device from moisture, dust, liquids and vapours.
Do not use the device in direct sunlight.
Do not use the device in areas that are at risk of explosions.
Only use the original tiptel power adapter (item no.4569117).
Key assignment
4
Key assignment
Selection buttons: For the quick selection of functions, menu options and
entry fields that appear on the display next to the relevant button.
Cursor key (left): Used for navigations and settings.
Cursor key (right): Used for navigations and settings. In Stand-by mode
opens recorded messages of answering machine.
Cursor key (up/down): Used for navigation and highlighting the required
function or menu option.
OK button: Selects the highlighted function or menu option. Is used to
confirm the new setting.
ESC: Ends the current function, is used to close the open menu and return to
standby. Cancels the setting, retains the old setting.
DEL: Deletes the highlighted entry. For entry fields, deletes the digit to the
right of the cursor. For playback deletes the incoming message (ICM) that is
currently playing.
and
Alt and DEL: Deletes complete lists. For entry fields, deletes the complete
entry.
Plus/Minus: Changes the volume. When signalling a call, changes the
volume of the ringing tone. During a call changes the handset volume. For
text entry the buttons are marked with a plus and a minus sign.
Entry button: Opens a new telephone book entry.
Shift: Switches (whilst held down) to capital letters.
Alt: Switches (whilst held down) to the alternative printed characters.
Key assignment
5
Return: For text entry, inserts a line break.
Backspace: For entry fields, deletes the digit to the left of the cursor.
Letters: Opens the telephone book at the relevant location. Used to enter
names and texts.
Dialling keys: Used to enter numbers and dial telephone numbers.
Function keys: Entries from the telephone book can be saved as direct
destinations. You can also add frequently used functions to these buttons.
List button: Opens the call lists.
Mute button: Switches off the microphone, the caller hears an on-hold tune.
In stand-by mode mutes/unmutes the ringing signal (do not disturb mode)
Redial: Starts redialling the most recently called number.
Speaker: Starts dialling a selected or entered call number. Switches the line
to or from hands-free or headset (connection HS1). During a call with the
handset switches to speaker.
R key: Flash or hook flash function. Used to transfer calls on PABX. Has
special functions in some networks.
Space bar: For text entry, inserts a space.
Answering machine: Switches answering machine on or off.
and
Alt and Asterisk: Activates and deactivates the key lock.
Controls
6
Controls
MSG-LED (yellow) Is lit when answering machine is switched on. Flashes when there are
new, unread incoming messages. Flashes fast if the memory is full and
there is no more space for new incoming messages.
SMS-LED (blue) Flashes when there are new, unread short messages. Flashes fast if the
inbox is full and there is no more memory for new short messages.
Signals an incoming call.
Contents
7
Contents
Safety instructions......................................................................................... 3
Key assignment ............................................................................................. 4
Controls ......................................................................................................... 6
Contents......................................................................................................... 7
Display icons ................................................................................................. 9
Starting up...................................................................................................... 11
Product package......................................................................................... 11
Installation ................................................................................................... 11
Connecting.................................................................................................. 11
Telephone functions/making calls................................................................ 13
Direct dial .................................................................................................... 13
Indirect dialling (dialling preparation)......................................................... 14
Speakerphone ............................................................................................ 14
Automatic redial/call back on busy ............................................................15
Key lock....................................................................................................... 16
Call lists ......................................................................................................... 17
General information ....................................................................................17
Open call lists and call................................................................................ 17
Telephone book ............................................................................................. 19
General information ....................................................................................19
Entering and saving entries ........................................................................ 19
Dialling from the telephone book ...............................................................20
Short messages (SMS).................................................................................. 22
Configuring the telephone connection....................................................... 22
Registering and de-registering with your message center ........................ 23
Entry options for short messages............................................................... 23
Inbox ........................................................................................................... 24
Outbox......................................................................................................... 26
Templates ................................................................................................... 28
Message center .......................................................................................... 30
Scheduler/timer ............................................................................................. 31
Entry options for the scheduler ..................................................................31
Enter and manage dates ............................................................................32
Date notification .......................................................................................... 34
Contents
8
Entry options for time control ..................................................................... 35
Programming time control.......................................................................... 36
Programming example for timer (control) .................................................. 39
Switching on time control........................................................................... 40
Information & Service.................................................................................... 41
Selection options ........................................................................................ 41
Information & service menu........................................................................ 41
Settings .......................................................................................................... 43
Setting options............................................................................................ 43
Settings menu ............................................................................................. 48
Adjusting the volume .................................................................................. 49
Answering machine ....................................................................................... 50
Setting options for the answering machine................................................ 50
Announcements.......................................................................................... 51
ICM.............................................................................................................. 53
Message transfer ........................................................................................ 56
Settings ....................................................................................................... 58
Switching on the answering machine ........................................................ 59
Monitoring/Personal Info (Memo)............................................................... 60
Answering machine remote control............................................................ 61
Dialling with your PC ..................................................................................... 64
Dialling from the application ....................................................................... 64
Dialling by using AT commands................................................................. 65
Appendix ........................................................................................................ 66
Service ........................................................................................................ 66
Warranty...................................................................................................... 67
CE mark ...................................................................................................... 68
Environmental compatibility ....................................................................... 68
Troubleshooting.......................................................................................... 69
Factory default settings .............................................................................. 71
Technical Specifications ............................................................................. 73
Index............................................................................................................... 74
Display icons
9
Display icons
Signals a call, call when absent
SMS sent or received
New ICM, answering machine
menu
SMS menu
Menu for dates and time
control, immediate date
Settings menu, basic settings,
firmware update, switch call
forwarding on/off
Information and service menu
Volume
Transfer to telephone book
Handset volume
Entry possible via alpha keys
or dialling keys
Delete
Ringing tone or announcement
recorded via microphone
Automatic answering, line busy
Key lock active
Time control switched on
Answering machine
announcement 2 switched on
Message transfer switched on
Headset detected on
connection HS1
Remaining incoming message
capacity
Old inbox, old ICM
New inbox, new ICM
Outgoing call
Call accepted
Monitoring switched on
Microphone switched off
Hands-free switched on
Call number back
Playback, repeat
Playback pause
Display icons
10
Notes on errors and operation
Data exchange with PC, flashes
during transfer.
Jump to next ICM
Jump to previous ICM
Save number
Private call number
Business number
Mobile number
Redialling
Automatic call back
Ringing tone switched off or
selected call tone not working.
Starting up
11
Starting up
Product package
Your tiptel 275 package contains:
tiptel 275 incl. handset
Spiral cable (handset cord)
Telephone connection cable
Mains plug 11.5V / 350 mA
USB cable for connecting to a PC
CD-ROM with drivers and application software
User's Manual
Installation
Your tiptel 275 has been produced for normal operating conditions. Solvents in
furniture varnish, polish, or oil can etch the pads on the bottom of the cabinet.
Etched pads may leave tracks on the furniture.
Therefore use a non-slip underlay, especially for new or freshly treated furniture.
Connecting
Before using your tiptel 275 you have to attach all of the essential cables.
1 Connect the spiral cable with the long end into the socket with the handset
icon and the short end to the telephone handset.
2 Fit the small connector of the mains plug into the "POWER" jack and the plug
into a 230 V socket outlet.
3 Fit one plug of the telephone connection cable into the "LINE" jack and the
other one into the telephone socket on the wall.
4 If you want to configure the device via the PC fit the USB cable with the square
plug into the device and the flat plug into the PC.
Starting up
12
5 If you want to use the headset (accessory) simply insert the plug into the
appropriate socket HS1 or HS2. The wireless headset with DHSG interface
goes into socket HS2. Only one headset can be connected at any one time,
either in socket HS1 or HS2. For further details refer to page 46
“Settings/Telephone/Headset”.
Telephone functions/making calls
13
Telephone functions/making calls
During a call the call time is displayed to indicate the time that the line is occupied,
giving you the opportunity of controlling duration of the current call at any time. If
your PABX or network operator transfers tariff pulses, your tiptel 275 also indicates
the call charges (refer to “Settings/Telephone/Charging information”).
Direct dial
For direct dial, the numbers pressed are dialled immediately without the opportunity
to correct them.
Lift receiver and listen for dialling
tone.
Enter the telephone number using
the dialling keys.
The numbers pressed are displayed and
dialled immediately.
To redial the most recent call
number press redial.
The most recently dialled number is
called again.
To switch monitoring on and off,
press speaker.
The speaker is switched on and those
present can monitor the call.
To switch the microphone on and off
press the mute button.
The microphone is switched off; your
caller hears “please wait” and an on-hold
tune.
To end the call, simply hang up. The connection is cut.
Telephone functions/making calls
14
Indirect dialling (dialling preparation)
For indirect dialling the numbers entered are not dialled immediately. Before dialling
it is still possible to correct the entry.
Enter the required telephone
number using the dialling keys.
The numbers pressed are displayed but
not yet dialled.
In order to dial the telephone
number entered, lift the receiver.
The call is connected and you can make
your call.
Speakerphone
Instead of using the receiver you can also connect or receive the call using
speakerphone.
Press speaker (this corresponds to
lifting the receiver).
The speakerphone icon is displayed. You
can hear a dialling tone and can make
your call.
To switch from speakerphone to the
receiver, simply lift the handset.
You can continue your call with the
handset.
Hold
To switch from the handset to the
speakerphone hold down speaker
and hang up the receiver.
You can continue your call with the
speakerphone.
Telephone functions/making calls
15
To end the call, press speaker again
(this corresponds to hanging up the
handset).
The connection is cut.
If the headset is inserted into connection HS1 (headphone icon on the
display) the speaker function does not work. Instead the call is transferred to
the headset.
Automatic redial/call back on busy
If the person you are trying to call is constantly engaged your tiptel 275 can take
over by repeatedly trying to call the other person. For automatic redialling the
dialling is repeated 10 times every 15 seconds. With the "Call back on busy"
function a call is signalled to you as soon as the person you are trying to reach is
available. Your telephone network or extension system must support this function
(refer also to your network operator and PABX manufacturer user instructions). To
activate "Call back on busy" you usually dial a certain combination of digits (e.g.
Hookflash *37#). The combination of digits must be pre-entered as described in
"Settings/Telephone/Call back code".
You call someone via the
speakerphone (without lifting the
receiver); the number is busy.
"Subscriber busy" is displayed.
Select the required function using
the cursor keys (up/down).
“Call back” or “Redial” is shown
inversely.
Press OK. For redialling the call is repeated up to 10
times.
For call back this is indicated as soon as
the called subscriber hangs up.
Telephone functions/making calls
16
Make call via receiver or speaker. You can have your conversation now.
You do not want automatic re-dial
or call back on busy. Press Esc or
simply wait 10 seconds.
Standby is displayed again.
The “automatic redial/call back on busy” function is only possible when the
handset is not used.
Key lock
In order to protect your telephone against unwanted use you can activate the key
lock.
and
To activate the key lock press Alt
and asterisk.
The key lock is activated, an icon
appears in the top right of the screen.
and
To deactivate the key lock press Alt
and asterisk.
The key lock is disengaged, the icon
disappears.
Call lists
17
Call lists
General information
Three call lists are integrated in your tiptel 275 - calls while absent, calls received
and numbers dialled. Each list saves the last 20 calls including date, time and any
call charges. If the caller's telephone number is transferred during a call this is also
displayed. If the telephone number is included in your telephone book, the caller's
name is displayed. The telephone numbers from the call list can be dialled directly.
You can delete individual entries or the complete list. You can transfer telephone
numbers into the telephone book.
Open call lists and call
Press list button. The screen changes and shows the
choice of call lists.
Select the required list using the
cursor keys (up/down).
The selected line is highlighted.
Press OK. The screen changes and shows the
selected list.
Call lists
18
You can scroll through individual
entries using the cursor keys
(up/down).
The newest call is at the top of the list.
Press OK to view the highlighted
call.
The required call shows both date and
call time on the display. If the call
number is not included in the telephone
book the “Save number” option also
appears.
Press Del to delete the highlighted
call.
The call is deleted.
and
To delete the whole list press Alt
and Del.
All entries are deleted.
Press speaker to make a call. The call is connected, the speaker
switches itself on.
or
Simply lift the receiver. The call is connected and you can make
your call.
Telephone book
19
Telephone book
General information
The telephone book manages the names and telephone numbers of your business
partners. You can save up to 1,000 entries. An entry is made up of the name
(search string) and up to 3 telephone numbers. The name must begin with a letter.
The telephone number should begin with an area code so that the corresponding
name can be displayed later when the call number is received. You do not have to
enter the code for your local network if you have already done so in the settings
(refer "Settings/My phone number". All entries are sorted alphabetically.
Entering and saving entries
Press entry button. The entry field for a new entry is shown
on the screen.
Enter the name via the
alphanumeric keyboard.
You have to enter something here for the
entry to be saved.
Select the call number’s memory
space with the cursor keys
(up/down).
The icons stand for business, mobile and
private.
Enter the telephone number using
the dialling keys.
Pushed digits will be displayed.
Telephone book
20
You can enter special characters via
the alphanumeric keyboard.
The special icons have the following
meanings:
P = Wait for dial tone / 3 sec. pause
i = Internal (for PABX)
F = Flash (for PABX)
H = Hookflash (for PABX)
S = SMS call notification target
(answering machine)
or
To delete individual characters
press Backspace or Del.
The digit to the left or right of the cursor
is deleted.
and
To delete the whole line press Alt
and Del.
The selected line is deleted.
To confirm the entry press OK. The entry space stops flashing, the entry
is confirmed.
Press Esc to leave the entry field. The standby status is displayed again.
If you have set your tiptel 275 to receive an outside line automatically, the
prefix for the outgoing call is dialled automatically before each number
included in the telephone book (see also “Settings, PABX/outside lines”). To
avoid this happening in case of internal numbers, you have to enter “I” before
the internal number.
Dialling from the telephone book
Use the alphanumeric keyboard to
enter the initial letter of the name
you are looking for (e.g. M for
Miller).
The telephone book opens at “M”. You
can enter up to 5 letters to search further.
Telephone book
21
You can select the required entry
using the cursor keys (up/down).
The selected entry is highlighted.
Press OK to confirm. The screen changes and shows the
selected entry.
Use the cursor keys (up/down) to
select between the three possible
numbers or the “Edit entry” option.
The selected line is highlighted.
Press speaker to make a call. The call is connected, the speaker
switches itself on.
or
Simply lift the receiver. The call is connected and you can make
your call.
To end the call press speaker. The call is ended, the screen shows
standby again.
or
Simply replace the receiver. The connection is cut.
Short messages (SMS)
22
Short messages (SMS)
The SMS service allows you to send or receive SMS messages to other terminals.
The messages are not transferred directly to the other terminal but instead are sent
to your network operator's message center. Your tiptel 275 supports so-called Long
Messages, so your messages can contain up to 459 characters (3 chained
messages). You can save up to 20 messages in the inbox. To use the SMS function
it is essential support for transferring the call number (CLIP) exists. Then all you
have to do is register with your message center and away you go.
You can also send your short message to a subscriber that does not have an SMSenabled device. Then the short message is read out loud as a voice message.
Please refer to your network operator's information material for this and other
functions.
Please observe the following points so that you can send and receive short
messages (SMS) with your tiptel 275.
Configuring the telephone connection
Analogue telephone connection
If you have an analogue telephone connection, please check whether you can
access the "Call number transfer" and "Call number display" (CLIP, incoming and
outgoing) functions. To do so, please enquire of your network operator whether
these features are available for your connection.
ISDN connection
If you have an ISDN connection check that call number display (CLIP) is activated
and that call number transfer (CLIR) is not suppressed in your PABX.
Short messages (SMS)
23
Registering and de-registering with your message center
You have to register your tiptel 275 for your network operator's SMS service to
receive fixed network SMS. In Germany, for example, you can reach Deutsche
Telekom message center nationally by calling "0193010". Enter this number under
"SMS center".
The registration process varies between network operators. Ask your telephone
network provider how to do this.
For example, for Deutsche Telekom you have to send an SMS to register including
the following content:
"ANMELD" to the target call number 8888
You will then receive a confirmation message from Deutsche Telekom SMS service.
Now you can be sure that you can send and receive SMS using your tiptel 275.
You can deactivate receiving SMS messages by sending "ABMELD" to target call
number 8888. Future SMS that are sent to your call number are then read as voice
messages.
As of: August 2006
Entry options for short messages
Inbox ....................................... All SMS received are listed here. You have the
following choices under Options: save, answer,
transfer, call number or save as template.
Outbox .................................... You have the option of creating a new message,
changing an old one or deleting it.
Templates............................... You can create up to 10 different templates, change
or delete old templates.
Short messages (SMS)
24
Message center ..................... Enter the number for the message center here. Your
network operator will provide the correct number.
You can also enter a second center for another
supplier. It is then possible to receive SMS
messages via both centers. Please note that in
contrast messages are only sent via the first center.
Inbox
If you have new, unread messages (SMS) the SMS LED flashes. If the SMS
LED blinks rapidly there is no space in the inbox for new messages. Delete
the older messages to create more space.
Press OK. The main menu is displayed.
Press OK. The messages menu is displayed.
Press OK. The inbox is displayed.
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