TIPTEL 274 User Manual

User's Manual (UK)
Professional telephone with USB interface, SMS function and
answering machine
tiptel 274
tiptel
Safety instructions
3
Safety instructions
When installing, connecting and operating the telephone please observe the following instructions:
This device has been tested to harmonised European regulation ETSI ES 203
021 and is suitable for connecting to the public, analogue telephone network.
Connect the connection cable to the appropriate sockets. Make sure the cables are laid in such a way that no accidents can occur.
Connected cables must not be subject to excessive mechanical strain.
Install the device away from sources of electrical disturbance. Only attach accessories that are authorised for this device. Never open the device yourself. Do not touch the wrap connections with sharp
or metal objects.
Use only a soft damp cloth to clean the device. Do not use abrasive liquids or
chemicals to clean the device.
Protect the device from moisture, dust, liquids and vapours. Do not use the device in direct sunlight. Do not use the device in areas that are at risk of explosions. Only use the original tiptel power adapter (item no.4569117).
Key assignment
4
Key assignment
Selection buttons: For the quick selection of functions, menu options and entry fields that appear on the display next to the relevant button.
Cursor key (left): Used for navigations and settings. In stand-by mode it opens the call lists.
Cursor key (right): Used for navigations and settings. In Stand-by mode opens recorded messages of answering machine.
Cursor keys (up/down): Used for navigation and highlighting the required function or menu option.
OK button: Selects the highlighted function or menu option. Is used to confirm the new setting.
ESC: Ends the current function, is used to close the open menu and return to standby. Cancels the setting, retains the old setting.
DEL: Deletes the highlighted entry. For entry fields, deletes the digit to the right of the cursor. For playback deletes the incoming message (ICM) that is currently playing.
2 Sec.
DEL for 2 sec.: Deletes complete lists. For entry fields, deletes the complete entry.
Plus/Minus: Changes the volume. When signalling a call, changes the volume of the ringing tone. During a call changes the handset volume. When entering a telephone number they are used for entering special characters.
Phone book: Opens the telephone book.
2 Sec.
Phone book for 2 sec.: Opens the entry field for a new telephone book entry.
Key assignment
5
Dialling keys: Used for entering numbers, names, texts, and dialling telephone numbers.
Function keys: Entries from the telephone book can be saved as direct destinations. You can also add frequently used functions to these buttons.
Mute button: Switches off the microphone, the caller hears an on-hold tune. In stand-by mode mutes/unmutes the ringing signal (do not disturb mode)
Redial: Starts redialling the most recently called number.
Speaker: Starts dialling a selected or entered call number. Switches the line
to or from hands-free or headset (connection
). During a call with the
handset switches to speaker.
R key: Flash or hook flash function. Used to transfer calls on PABX. Has special functions in some networks.
Answering machine: Switches answering machine on or off. Lights when answering machine is on. Flashes when there are new messages that have not been played back. Flickers when memory exhausted and no room left for new messages.
2 Sec
Asterisk for 2 sec.: Activates and deactivates the key lock.
Controls
6
Controls
Contents
7
Contents
Safety instructions......................................................................................... 3
Key assignment ............................................................................................. 4
Controls ......................................................................................................... 6
Contents......................................................................................................... 7
Display icons ................................................................................................. 9
Starting up...................................................................................................... 11
Product package......................................................................................... 11
Installation ................................................................................................... 11
Connecting.................................................................................................. 11
Telephone functions/making calls................................................................ 13
Direct dial .................................................................................................... 13
Indirect dialling (dialling preparation)......................................................... 14
Speakerphone ............................................................................................ 14
Automatic redial/call back on busy ............................................................15
Key lock....................................................................................................... 16
Entering text................................................................................................... 17
Entering text via the dialling keys ............................................................... 17
Summary of available characters ............................................................... 17
Call lists ......................................................................................................... 18
General information ....................................................................................18
Open call lists and call................................................................................ 18
Telephone book ............................................................................................. 20
General information ....................................................................................20
Entering and saving entries ........................................................................ 20
Dialling from the telephone book ...............................................................21
Short messages (SMS)................................................................................. 23
Configuring the telephone connection....................................................... 23
Registering and de-registering with your message center ........................ 24
Entry options for short messages............................................................... 24
Inbox ........................................................................................................... 25
Outbox......................................................................................................... 27
Templates ................................................................................................... 29
Message center .......................................................................................... 31
Contents
8
Scheduler/timer ............................................................................................. 32
Entry options for the scheduler ..................................................................32
Enter and manage dates ............................................................................33
Date notification .......................................................................................... 35
Entry options for time control ..................................................................... 36
Programming time control.......................................................................... 37
Programming example for timer (control) .................................................. 40
Switching on time control........................................................................... 41
Information & Service.................................................................................... 42
Selection options ........................................................................................ 42
Information & service menu........................................................................ 42
Settings .......................................................................................................... 44
Setting options............................................................................................ 44
Settings menu ............................................................................................. 49
Adjusting the volume .................................................................................. 50
Answering machine ....................................................................................... 51
Setting options for the answering machine................................................ 51
Announcements.......................................................................................... 52
ICMs ............................................................................................................ 54
Message transfer ........................................................................................ 57
Settings ....................................................................................................... 59
Switching on the answering machine ........................................................ 60
Monitoring/Personal Info (Memo)............................................................... 61
Answering machine remote control............................................................62
Dialling with your PC ..................................................................................... 65
Dialling from the application ....................................................................... 65
Dialling by using AT commands................................................................. 66
Appendix ........................................................................................................ 67
Service ........................................................................................................ 67
Warranty...................................................................................................... 68
CE mark ...................................................................................................... 69
Environmental compatibility ....................................................................... 69
Troubleshooting.......................................................................................... 70
Factory default settings .............................................................................. 72
Technical Specifications ............................................................................. 74
Index............................................................................................................... 75
Display icons
9
Display icons
Signals a call, call when absent
SMS sent or received
New ICM, answering machine menu
SMS menu

Menu for dates and time control, immediate date

Settings menu, basic settings, firmware update, switch call forwarding on/off

Information and service menu
Volume
Transfer to telephone book
Handset volume
Text or number entry via dialling keys available
Delete
Ringing tone or announcement recorded via microphone
Automatic answering, line busy

Key lock active
Time control switched on
Answering machine announcement 2 switched on
Message transfer switched on
Headset detected on connection HS1

Remaining incoming message capacity
Old inbox, old ICM
New inbox, new ICM
Outgoing call
Call accepted
Monitoring switched on
Microphone switched off

Hands-free switched on

Call number back
Playback, repeat
Playback pause
Display icons
10
Notes on errors and operation
Data exchange with PC, flashes during transfer.
Jump to next ICM

Jump to previous ICM
Save number

Private call number
Business number
Mobile number
Redialling
Automatic call back
Ringing tone switched off or selected call tone not working.
Signals new messages that have not reviewed. Flashes when inbox memory exhausted.
Starting up
11
Starting up
Product package
Your telephone package contains:
Telephone incl. handset Spiral cable (handset cord) Telephone connection cable Mains plug 11.5V / 350 mA USB cable for connecting to a PC CD-ROM with drivers and application software User's Manual
Installation
Your telephone has been produced for normal operating conditions. Solvents in furniture varnish, polish, or oil can etch the pads on the bottom of the cabinet. Etched pads may leave tracks on the furniture.
Therefore use a non-slip underlay, especially for new or freshly treated furniture.
Connecting
Before using your telephone you have to attach all of the essential cables.
1 Connect the spiral cable with the long end into the socket with the handset
icon and the short end to the telephone handset.
2 Fit the small connector of the mains plug into the "POWER" jack and the plug
into a mains power outlet.
3 Fit one plug of the telephone connection cable into the "LINE" jack and the
other one into the telephone socket on the wall.
4 If you want to configure the device via the PC fit the USB cable with the square
plug into the device and the flat plug into the PC.
Starting up
12
5 If you want to use the headset (accessory) simply insert the plug into the
appropriate socket
or . A wireless headset with DHSG interface goes
into socket
. Only one headset can be connected at any one time, either a standard or a wireless headset. For further details refer to page 47 “Settings/Telephone/Headset”.
Telephone functions/making calls
13
Telephone functions/making calls
During a call the call time is displayed to indicate the time that the line is occupied, giving you the opportunity of controlling duration of the current call at any time. If your PABX or network operator transfers tariff pulses, your telephone also indicates the call charges (refer to “Settings/Telephone/Charging information”).
Direct dial
For direct dial, the numbers pressed are dialled immediately without the opportunity to correct them.
Lift receiver and listen for dialling tone.
Enter the telephone number using the dialling keys.
The numbers pressed are displayed and dialled immediately.
To redial the most recent call number press redial.
The most recently dialled number is called again.
To switch monitoring on and off, press speaker.
The speaker is switched on and those present can monitor the call.
To switch the microphone on and off press the mute button.
The microphone is switched off; your caller hears “please wait” and an on-hold tune.
To end the call, simply hang up. The connection is cut.
Telephone functions/making calls
14
Indirect dialling (dialling preparation)
For indirect dialling the numbers entered are not dialled immediately. Before dialling it is still possible to correct the entry.
Enter the required telephone number using the dialling keys.
The numbers pressed are displayed but not yet dialled.
In order to dial the telephone number entered, lift the receiver.
The call is connected and you can make your call.
Speakerphone
Instead of using the receiver you can also connect or receive the call using speakerphone.
Press speaker (this corresponds to lifting the receiver).
The speakerphone icon is displayed. You can hear a dialling tone and can make your call.
To switch from speakerphone to the receiver, simply lift the handset.
You can continue your call with the handset.
Hold
To switch from the handset to the speakerphone hold down speaker and hang up the receiver.
You can continue your call with the speakerphone.
Telephone functions/making calls
15
To end the call, press speaker again (this corresponds to hanging up the handset).
The connection is cut.
If the headset is inserted into connection (headphone icon on the display) the speaker function does not work. Instead the call is transferred to the headset.
Automatic redial/call back on busy
If the person you are trying to call is constantly engaged your telephone can take over by repeatedly trying to call the other person. For automatic redialling the dialling is repeated 10 times every 15 seconds. With the "Call back on busy" function a call is signalled to you as soon as the person you are trying to reach is available. Your telephone network or extension system must support this function (refer also to your network operator and PABX manufacturer user instructions). To activate "Call back on busy" you usually dial a certain combination of digits (e.g. Hookflash *37#). The combination of digits must be pre-entered as described in "Settings/Telephone/Call back code".
You call someone via the speakerphone (without lifting the receiver); the number is busy.
"Subscriber busy" is displayed.
Select the required function using the cursor keys (up/down).
“Call back” or “Redial” is shown inversely.
Press OK. For redialling the call is repeated up to 10
times. For call back this is indicated as soon as the called subscriber hangs up.
Telephone functions/making calls
16
Make call via receiver or speaker. You can have your conversation now.
You do not want automatic re-dial or call back on busy. Press Esc or simply wait 10 seconds.
Standby is displayed again.
The “automatic redial/call back on busy” function is only possible when the handset is not used.
Key lock
In order to protect your telephone against unwanted use you can activate the key lock.
2 Sec.
To activate the key lock press this key for 2 sec.
The key lock is activated, an icon appears in the top right of the screen.
2 Sec.
To deactivate the key lock press this key once again for 2 sec.
The key lock is disengaged, the icon disappears.
Entering text
17
Entering text
Entering text via the dialling keys
With your telephone in text entering mode, you may enter numbers or text via the dialling keys. Which characters can be entered by which key you may see printed above those keys on the upper cabinet and also you can find this information in the table "Summary of available characters".
If you press one of the dialling keys with your telephone in text entering mode, the first character will appear on the display. With each additional actuation the current character will be replaced with the next one.
Example: You would like to write the letter "c". This letter "c" is in the third place of the dialling key "2". This means you will have to press "2" three times in a row.
If you do not press the key any more for one second the current character will be accepted and the curse will jump one step forward. You can navigate within your text by using the cursor keys. For deleting a character please press "DEL". For deleting the whole text please press "DEL" for 2 seconds.
Summary of available characters
Key Assignment Key Assignment

. ,? ! 1 : ; ’ “ ( ) = + - / & % [ ] < > @
M N O 6 Ö Ò m n o 6 ö ò
A B C 2 Ä a b c 2 ä
P Q R S 7 p q r s 7 ß
D E F 3 È È d e f 3 è é
T U V 8 Ü Ù t u v 8 ü ù
G H I 4 Ì g h i 4 ì
W X Y Z 9 w x y z 9
J K L 5 j k l 5
(Space) 0

£ $ ¥

(Shift)
When pressing the (Shift)-key the next letter will be in upper case. Letters following a full stop will automatically start with an upper case character same as names.
Call lists
18
Call lists
General information
Three call lists are integrated in your telephone - calls while absent, calls received and numbers dialled. Each list saves the last 20 calls including date, time and any call charges. If the caller's telephone number is transferred during a call this is also displayed. If the telephone number is included in your telephone book, the caller's name is displayed. The telephone numbers from the call list can be dialled directly. You can delete individual entries or the complete list. You can transfer telephone numbers into the telephone book.
Open call lists and call
In stand-by mode press cursor key (left).
The screen changes and shows the choice of call lists.
Select the required list using the cursor keys (up/down).
The selected line is highlighted.
Press OK. The screen changes and shows the
selected list.
Call lists
19
You can scroll through individual entries using the cursor keys (up/down).
The newest call is at the top of the list.
Press OK to view the highlighted call.
The required call shows both date and call time on the display. If the call number is not included in the telephone book the “Save number” option also appears.
Press Del to delete the highlighted call.
The call will be deleted.
2 Sec.
To delete the whole list press Del. for 2 sec.
All entries will be deleted.
Press speaker to make a call. The call is connected, the speaker
switches itself on.
Or
Simply lift the receiver. The call is connected and you can make
your call.
Telephone book
20
Telephone book
General information
The telephone book manages the names and telephone numbers of your business partners. You can save up to 250 entries. An entry is made up of the name (search string) and up to 3 telephone numbers. The name must begin with a letter. The telephone number should begin with an area code so that the corresponding name can be displayed later when the call number is received. You do not have to enter the code for your local network if you have already done so in the settings (refer "Settings/My phone number". All entries are sorted alphabetically.
Entering and saving entries
2 Sec.
Press phone book key for 2 sec. The entry field for a new entry is shown
on the screen.
Enter the name by using the dialling keys. (please see page 17 "Entering text via the dialling keys").
You have to enter something here for the entry to be saved.
Select the call number’s memory space with the cursor keys (up/down).
The icons stand for business, mobile and private.
Enter the telephone number using the dialling keys.
Pushed digits will be displayed.
Telephone book
21
With this key you can enter special characters.
P = Wait for dial tone / 3 sec. pause i = Internal (for PABX) F = Flash (for PABX)
H = Hookflash (for PABX) S = SMS call notification target (answering machine)
Press this key to delete individual characters.
The digit to the right of the cursor will be deleted.
2 Sec.
To delete the whole line press Del. for 2 sec.
The selected line will be deleted.
To confirm the entry press OK. The entry space stops flashing, the entry
is confirmed.
Press Esc to leave the entry field. The standby status is displayed again.
If you have set your telephone to receive an outside line automatically, the prefix for the outgoing call is dialled automatically before each number included in the telephone book (see also “Settings, PABX/outside lines”). To avoid this happening in case of internal numbers, you have to enter “I” before the internal number.
Dialling from the telephone book
Press phone book The phone book opens up at letter "A".
Use the dialling keys to enter the first character of the name you are searching for, e.g. M for Miller.
All names with "M" will appear. You may enter up to five characters for narrowing your search.
Telephone book
22
You can select the required entry using the cursor keys (up/down).
The selected entry is highlighted.
Press OK to confirm. The screen changes and shows the
selected entry.
Use the cursor keys (up/down) to select between the three possible numbers or the “Edit entry” option.
The selected line is highlighted.
Press speaker to make a call. The call is connected, the speaker
switches itself on.
or
Simply lift the receiver. The call is connected and you can make
your call.
To end the call press speaker. The call is ended, the screen shows
standby again.
or
Simply replace the receiver. The connection is cut.
Short messages (SMS)
23
Short messages (SMS)
The SMS service allows you to send or receive SMS messages to other terminals. The messages are not transferred directly to the other terminal but instead are sent to your network operator's message center. Your telephone supports so-called Long Messages, so your messages can contain up to 459 characters (3 chained messages). You can save up to 20 messages in the inbox. To use the SMS function it is essential support for transferring the call number (CLIP) exists. Then all you have to do is register with your message center and away you go.
You can also send your short message to a subscriber that does not have an SMS­enabled device. Then the short message is read out loud as a voice message.
Please refer to your network operator's information material for this and other functions.
Please observe the following points so that you can send and receive short messages (SMS) with your telephone.
Configuring the telephone connection
Analogue telephone connection
If you have an analogue telephone connection, please check whether you can access the "Call number transfer" and "Call number display" (CLIP, incoming and outgoing) functions. To do so, please enquire of your network operator whether these features are available for your connection.
ISDN connection
If you have an ISDN connection check that call number display (CLIP) is activated and that call number transfer (CLIR) is not suppressed in your PABX.
Short messages (SMS)
24
Registering and de-registering with your message center
You have to register your telephone for your network operator's SMS service to receive fixed network SMS. In Germany, for example, you can reach Deutsche Telekom message center nationally by calling "0193010". Enter this number under "SMS center".
The registration process varies between network operators. Ask your telephone network provider how to do this.
For example, for Deutsche Telekom you have to send an SMS to register including the following content:
"ANMELD" to the target call number 8888
You will then receive a confirmation message from Deutsche Telekom SMS service. Now you can be sure that you can send and receive SMS using your telephone.
You can deactivate receiving SMS messages by sending "ABMELD" to target call number 8888. Future SMS that are sent to your call number are then read as voice messages.
As of: August 2006
Entry options for short messages
Inbox ....................................... All SMS received are listed here. You have the
following choices under Options: save, answer, transfer, call number or save as template.
Outbox .................................... You have the option of creating a new message,
changing an old one or deleting it.
Templates............................... You can create up to 10 different templates, change
or delete old templates.
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