TIPTEL 192, 193 Operating Instructions Manual
Operating Instructions (GB)
ISDN feature phone with
electronic telephone book
and PC interface
tiptel 192
plus fully digital answering machine
tiptel 193
tiptel
2
Table of contents
Illustration
Illustration (upper housing, key pad) . . .4
Illustration (underneath) . . . . . . . . . . . .5
Initial operation
Scope of supply . . . . . . . . . . . . . . . . . .6
Connection . . . . . . . . . . . . . . . . . . . . . .6
ISDN connection . . . . . . . . . . . . . . . . . .6
Emergency operation . . . . . . . . . . . . . .7
Button functions
Button functions . . . . . . . . . . . . . . . . . .8
Operational hints
Adjusting the volume . . . . . . . . . . . . . . .9
Handset volume . . . . . . . . . . . . . . . . . .9
Operation overview . . . . . . . . . . . .10-11
Telephone calls
Call counter . . . . . . . . . . . . . . . . . . . .12
Direct manual call . . . . . . . . . . . . . . . .12
Off-line call preparation (indirect call) . .13
Dialling from the electronic
telephone book / register . . . . . . . . . . .13
Redial . . . . . . . . . . . . . . . . . . . . . . . . .14
Display / erase redial memory . . . . . . .14
Automatic call-back on busy (CCBS) . .15
Edit call-back list . . . . . . . . . . . . . . . . .15
Automatic redial . . . . . . . . . . . . . . . . .16
Loudspeaker . . . . . . . . . . . . . . . . . . . .16
Hands-free operation . . . . . . . . . . . . .16
Switching between handset and
hands-free operation . . . . . . . . . . . . . .17
Mute function . . . . . . . . . . . . . . . . . . .17
Conversation recording
(only tiptel 193) . . . . . . . . . . . . . . . . . .17
Call tracing (MCI) . . . . . . . . . . . . . . . .18
Placing a call on hold / additional call .18
Disconnecting a call . . . . . . . . . . . . . .18
2-line operation with hold . . . . . . . . . .19
Three-party conference . . . . . . . . . . . .19
Call transfer . . . . . . . . . . . . . . . . . .19-20
Call parking . . . . . . . . . . . . . . . . . . . . .20
Call waiting . . . . . . . . . . . . . . . . . . . . .21
Answering a call . . . . . . . . . . . . . . . . .22
Keypad . . . . . . . . . . . . . . . . . . . . . . . .23
Sub-addressing . . . . . . . . . . . . . . . . . .23
Call list . . . . . . . . . . . . . . . . . . . . . . . .24
Electronic telephone book
General information on the electronic
telephone book . . . . . . . . . . . . . . . . . .25
Entering data . . . . . . . . . . . . . . . . . . .25
Storing data . . . . . . . . . . . . . . . . . . . .26
Editing data . . . . . . . . . . . . . . . . . . . . .27
System settings
Entering the MSNs . . . . . . . . . . . . . . .28
Selecting the outgoing MSN . . . . . . . .28
Call number display . . . . . . . . . . . . . .29
Setting the call waiting function . . . . . .30
Setting the call transfer function . . . . .31
Setting the call diversion
(CD) function . . . . . . . . . . . . . . . . . . .31
Internal ISDN features (only tiptel 193) 32
Setting time and date . . . . . . . . . . . . .33
Contrast adjustment . . . . . . . . . . . . . .33
Changing the PIN . . . . . . . . . . . . . . . .34
Charge rate . . . . . . . . . . . . . . . . . . . . .34
Factory pre-set . . . . . . . . . . . . . . . . . .35
Access to the public exchange . . . . . .35
Loading new software . . . . . . . . . .36-37
Telephone settings
Ringing tone . . . . . . . . . . . . . . . . . . . .37
Direct dialling (baby call) . . . . . . . . . . .38
Call blocking/ keypad locks . . . . . .39-40
Appointments
Enter/edit appointments . . . . . . . . . . .41
Time control
Enter/edit time control data . . . . . .42-43
Information
Charges . . . . . . . . . . . . . . . . . . . . . . .43
Memory . . . . . . . . . . . . . . . . . . . . . . .44
Calls . . . . . . . . . . . . . . . . . . . . . . . . . .45
Macro programming
Macro programming . . . . . . . . . . . . . .46
Call forwarding
Call forwarding . . . . . . . . . . . . . . . .46-47
3
Table of contents
Answering machine (only tiptel 193)
Answering mode . . . . . . . . . . . . . . . . .48
Answering machine set-up . . . . . . .48-49
Outgoing messages . . . . . . . . . . . . . .50
Incoming messages . . . . . . . . . . . . . .51
Dictate/Call record . . . . . . . . . . . . . . .52
Message transfer . . . . . . . . . . . . . . . .52
Message collection . . . . . . . . . . . . . . .52
Message transfer settings . . . . . . . . . .53
Remote control (only tiptel 193)
Perform remote interrogation . . . . . . . .54
Remote control code . . . . . . . . . . . . . .54
Message code . . . . . . . . . . . . . . . . . .54
VIP code . . . . . . . . . . . . . . . . . . . . . . .54
Remote activation of the
answering mode . . . . . . . . . . . . . . . . .55
Remote erase during the
remote interrogation process . . . . . . . .55
Remote pre-interrogation
free of charge (toll saver) . . . . . . . . . .55
Remote control functions . . . . . . . .56-57
Remote control settings . . . . . . . . .58-59
PC connection / TipKom
PC connection / TipKom . . . . . . . . . . .59
Installation . . . . . . . . . . . . . . . . . . . . .59
Further information . . . . . . . . . . . . . . .60
Dialling via AT commands . . . . . . . . . .60
TAPI driver . . . . . . . . . . . . . . . . . . . . .61
Important information
Operation during power failure . . . . . .62
Cleaning . . . . . . . . . . . . . . . . . . . . . . .62
Installation . . . . . . . . . . . . . . . . . . . . .62
Possible malfunctions . . . . . . . . . . . . .62
Ecological information . . . . . . . . . . . . .62
Factory pre-set . . . . . . . . . . . . . . . . . . .63
Troubleshooting . . . . . . . . . . . . . . . . . .64
Technical data . . . . . . . . . . . . . . . . . . . .65
Index . . . . . . . . . . . . . . . . . . . . . . . . . . .66
4
Illustration (upper housing, key pad)
5
Illustration (underneath)
6
Initial operation
Scope of supply
The tiptel 192/tiptel 193 scope of supply comprises:
m a telephone handset
m a spiral cable
m an ISDN connecting cable
m operating instructions
m an interface cable RS 232
m the WINDOWS software "TipKom" (for Windows 95/98 and 3.11)
m the TAPI driver tiptel phone 1"
The following special accessory is available (only for tiptel 193)
Remote control beeper: The remote control beeper allows you to perform a remote interrogation
of your answering machine with telephones that do not support tone dialling.
Connection
Your tiptel 192/193 is designed for the connection at EURO ISDN point-to-multipoint connections. Before taking the device into operation, all required connecting cables have to be plugged
in. To do this, turn the device so that the inputs under the telephone are easily accessible:
m Plug the long end of the curled handset cable in the jack. The small end of the cable
has to be plugged in the corresponding receptacle of the handset.
m Plug the telephone connecting cable in the "LINE" jack. Connect the other end of the cable to
the ISDN socket.
m For strain relief, press the cables into the provided cable channels.
ISDN connection
The ISDN access provides a wide range of ISDN features which are supported by your telephone. Not all of these features are offered by your telephone network provider free of charge. You
need to order some of those separately. You will receive several telephone numbers (MSN) for
your ISDN connection. The first MSN (multiple subscriber number) will be registered automatically after your first telephone call. The provided telephone numbers have to be entered in the
MSN menu in order to be addressable. All further telephone settings or answering machine settings (only tiptel 193) can be configured individually for each MSN. As for the operation within a
telephone system, some features might become restricted. Here, please also refer to the chapters "Access to the public exchange" and "Setting the call transfer function".
7
Initial operation
Emergency operation
The ISDN access provides power supply for your telephone. The AC adapter of the ISDN NTBA
(network termination basic access) must be connected to the 230 V power supply. In the case of
a power failure, the exchange office provides a remote power feeding for the emergency operation of one terminal as a maximum. If you want to use your tiptel 192/193 as emergency telephone, you have to set the switch for emergency power feeding to position "ON". Please be
aware that the telephone functions are restricted during emergency operation. The following functions will then not be available:
m LCD display in the idle state
m Telephone configuration features
m All answering machine functions (only tiptel 193)
m Hands-free operation / loudspeaker
9
Operational hints
Adjusting the volume
When executing a function with activated loudspeaker, you can adjust the volume to your needs.
The display shows the selected volume level.
If the volume remains unchanged after 2 seconds, the telephone automatically resumes the
earlier displayed volume.
Handset volume
When making a telephone call (and not using the loudspeaker), you can eiter increase or decrease
the handset volume.
If the volume remains unchanged after 2 seconds, the telephone automatically resumes the
earlier displayed volume.
1. Press the button.
2. Press the button or the button.
The currently set volume is indicated in the
display.
The volume is increased by one step.
The volume is decreased by one step.
1. Press the button.
2. Press the button or the button.
The currently set handset volume is indicated
in the display.
The volume is increased by one step.
The volume is decreased by one step.
Volume
zzzzzzzzzzzzzzzz
Handset volume
zzzzzz
1st level
1 Call list
2 Recordings /incoming
messages
3 Dictate / information
4 Resume a parked call
(place call on hold)
5 Settings
2nd level
1 Answering machine
(only tiptel 193)
2 Appointments
3 Time control
3rd level
1 Outgoing message
2 Answering machine
set-up
3 Remote interrogation
4 Message
transfer
1 Enter time
2 Activate time control
4th level
1 Remote answer mode
2 Remote erase
3 Toll saver
4 Remote interrogation
code
5 VIP code
6 Message code
5th level
10
Operation overview
All adjustable functions are accessible via the menu. Hereinafter, please find an overview on the different menu levels.
You can access the programming menu by pressing the arrow button "left" or "right". The buttons serves to go to the next
sub-menu or level. Confirm your entries by pressing the enter button . The stop button brings you back to the next higher
level. If you press the stop buttons two times, this will lead you back to the initial state. An alternative to go directly to a specific function is the entry of numeric codes after having opened the menu. The numeric codes correspond to the menu branch
structure. So, if you want to go to the "appointment function", you can do this via pressing the buttons -5-2
6 Information
7 Call-back list
4 System
5 Telephone
6 Call transfer
7 Macro
1 Charges
2 Memory
3 Calls
1 ISDN
2 Time / date
3 Contrast
4 PIN
5 Charge rate
6 Access to the public
exchange
7 Factory pre-set
8 Load new software
1 Ringing tone
2 Subscriber dialling
3 Restrictions
1 MSN
2 Outgoing MSN
3 Call number display
4 Call waiting
5 ECT
6 Call diversion
7 ISDN features
1 Number entry
2 Control
1 Menu/register
2 Numeric keypad
3 Dialling restrictions
4 Restricted numbers
list
5 Released number
1 Hold, 2-line conversa-
tion with hold
2 Three-party
conference
3 Call transfer
11
12
Telephone calls
Call counter
The telephone has an integrated call counter displaying the number of incoming telephone calls.
The call counter is erased automatically:
- when you pick up the handset
- when you check the call list
Direct manual call
Pick up the handset and dial the telephone number to initiate the dialling process. After entering
the last digit of the telephone number, all further numbers are sent as dual tone multi-frequency
signals (DTMF). This gives you the option to remote-operate terminal equipment.
After several seconds, the display returns to the initial state.
The charges incurred for the call are added to the charge memory.
Sa 01.01.2000 12:30
2 calls
1. Pick up the handset.
2. Dial the telephone number via the
numeric keypad.
After completion of the call:
3. Replace the handset
The display shows "Please dial".
The numbers are displayed and the device
dials the entered telephone number. As soon
as the target subscriber answers the call, the
call duration and the charging information are
displayed.
Call duration
Charging information
(AOC)
current date and time
021024280
0:00:02 0.121
13
Telephone calls
Off-line call preparation (indirect call)
As for the off-line call preparation, the telephone number is dialled first. Here, you have the
option to check the number and to correct it if necessary.
Remark:
When the electronic telephone book is open, you have the option to enter a name via the numeric keypad (see chapter "Electronic telephone book"). After confirming the new entry by pressing
the button, the corresponding entry is shown. Afterwards, you can continue to browse through
the electronic telephone book.
021024289
Please dial
1. Enter telephone number
2. Pick up the handset
After completion of the call:
3. Replace the handset.
1. Press the button.
2. Press the or button.
3. Pick up the handset.
or
3. Press the speed dialling station.
The telephone number is shown in the display. You can erase the last entry by pressing
the button.
The dialled telephone number is called.
The duration of the call and the incurring
charges are displayed as soon as the target
subscriber answers the call.
After some seconds, the display returns to
the initial normal state. The charges incurred
for this call are added to the charge memory.
The display shows the first entry of the electronic telephone book.
You can browse through the electronic telephone book using the arrow buttons until the
desired name is shown in the display.
The device starts dialling the telephone number.
The hands-free mode is activated. The telephone number stored with the speed dialling
station (e. g. the call-by-call number of a telephone carrier) is dialled.
Dialling from the electronic telephone book
14
Telephone calls
Redial
The 20 telephone numbers dialled last are stored automatically and can be redialled if desired.
The telephone number dialled last is always positioned as the first entry in the list. If you wish to
call the telephone number dialled last, just pick up the handset and press the button afterwards.
Mo 01.01.1996 07:24
1: 021024280
1. Press the button.
2. Press the or button.
Dialling from the redial memory
3. Pick up the handset.
Display/erase redial memory
3. Press the button.
4. Press the or button.
Erasing:
5. Erase the entry and confirm by pressing the button.
6. Press the button in order to exit
the list.
The display shows the redialling memory.
Use the arrow buttons to browse through the
redial memory entries until you found the
telephone number or name that you were
looking for.
The device starts dialling the displayed telephone number.
The entry is selected.
Every time you press the button, the display
switches between:
- telephone number or name
- date/time
- call duration/charges
- erase entry
The entry is erased. The next number of the
redial list is displayed.
The display resumes the normal state.
Stop
15
Telephone calls
Automatic call-back on busy (CCBS)
Should the desired target subscriber's line be busy, the display shows a selection field for automatic redialling and the automatic call-back function, i. e. the function completion of call to busy
subscriber. This special feature needs to be released by your telephone network provider. This
is not only valid for your installation, but also for the target subscriber's installation. Just replace
the handset if you do not wish to use this function. The corresponding menu line is only shown
in the display if the CCBS feature is available.
subscriber busy
call-back
1. Press the or button in order to
select the "call-back" function.
2. Press the button and replace the
handset.
3. Wait for signal tone.
4. Pick up the handset.
Edit call-back list
In the idle state:
1. Press the or button in order to
select the "call-back" function.
2. Press the button.
3. Press the or button.
4. Press the button
or
4. Interrupt the transaction by pressing
.
Every time you press the button, the display
switches between the available functions.
The display resumes the normal state. The
call-back request is stored in the call-back
list.
As soon as the target subscriber's line is free
again, a signal tone is heard.
After picking up the handset, you hear a ringing tone and the target subscriber's telephone rings.
Every time you press the button, the display
switches between the available functions.
The call-back list is displayed.
These buttons allow to browse through the
call-back list until you found the desired telephone number or name.
The entry is erased from the call-back list.
You have activated different call-back requests (6 as a maximum) and now intend to erase some
of those.
Stop
021024280
call-back - delete?
16
Telephone calls
Automatic redial
Should the desired target subscriber's line be busy, the display shows a selection field for the
automatic redial or the automatic call-back function (CCBS). Select the automatic redial function
so that your telephone continues to dial the chosen telephone number.
You can stop the automatic redial process:
- by picking up the handset.
- by pressing the button
- The process is stopped automatically after 10 unsuccessful dialling attempts.
Loudspeaker
When holding a telephone conversation, you can activate the loudspeaker in order to allow other
people in the same room to follow the conversation.
Hands-free operation
The hands-free mode allows you to hold a telephone conversation while the handset is on-hook.
1. Press the or button in order to
select the "redial" function.
2. Press the button and replace the
handset.
Every time you press the button, the display
switches between the available functions.
The time interval for the next redialling process is displayed. Every 30 seconds, the telephone automatically dials the telephone number in question.
1. Press the button.
2. Press the button again.
The loudspeaker is activated.
The loudspeaker is deactivated.
You receive an incoming call:
1. Press the button.
2. Press the again after having ended
the telephone conversation.
Y
ou make an outgoing telephone call:
1. Press the button.
2. Dial the target telephone number.
3. Press the again after having ended
the telephone conversation.
The hands-free mode is activated. Now, you
can hold your conversation while the handset
is on-hook.
The hands-free mode is deactivated. The call
is being disconnected.
The hands-free mode is activated.
The device starts dialling.
The hands-free mode is deactivated. The call
is being disconnected.
Stop
17
Telephone calls
Switching between handset and hands-free operation
You are holding a telephone conversation using the handset and want to switch to the handsfree operation:
You are holding a conversation in the hands-free mode and now want to use the handset:
Mute function
When holding a telephone conversation you can make a confidential enquiry in the room without allowing your telephone partner to listen to what is spoken.
Conversation recording (only tiptel 193)
You have the option to record parts of a telephone conversation.
A conversation recording is stored by the integrated answering machine as it is done for normal
incoming messages. You can playback your recording at any time (see chapter "Play-back incoming messages"). The conversation recording is stopped automatically as soon as the handset
is replaced or the recording capacity is exhausted.
1. Press the button and keep it pressed.
2. Replace the handset.
3. Release the button
1. Pick up the handset.
The hands-free mode is activated.
The hands-free mode is deactivated and you
can continue holding your telephone conversation via the handset.
1. Press the or button in order to
select the "Conversation recording"
function.
2. Press the button
To end the recording:
3. Press the button.
Every time you press the button, the display
switches between the available functions.
The conversation recording is started. The
display shows "recording".
The conversation recording is stopped.
1. Press the button.
2. Press the button again.
The symbol "mute" is displayed. The handset
microphone and the hands-free microphone
are deactivated. You can now make your
enquiry in the room.
The handset and the hands-free microphone
are activated again. You can continue with
the telephone conversation.
Stop
18
Telephone calls
Call tracing (malicious call identification)
(This feature must be released by your local telephone network provider.)
If you are bothered by an unknown caller and want to identify the calling party, you have the opti-
on to do so even when the corresponding telephone number is not being transferred and shown
in the display.
Placing a call on hold / additional call
During a telephone conversation, you have the option to place the call on hold. While a call is
placed on hold, you can make enquiries in the room or make an enquiry call to another subscriber. The party placed on hold cannot listen to your enquiries. In addition, the "hold" function serves to initiate the feature 2-line conversation with hold, three-party conference and call transfer.
Disconnecting a call
Proceed as follows to disconnect an existing telephone call in order to resume a connection placed on hold:
1. Press the or button in order to
select the function "malicious call
identification (MCI)".
2. Press the button.
Every time you press the button, the display
switches between the available functions.
The telephone number in question is stored
in the public exchange office and you can
submit a request to your telephone network
provider in order to get information about the
corresponding subscriber's name.
1. Press the button.
2. Press the button again.
The party is placed on hold within the public
exchange office and hears an announcement. Now, you can make your enquiry in the
room or dial the telephone number to make
an enquiry call to another party.
You are being reconnected to the first telephone partner.
R
R
1. Press the or button to select
the "disconnect" function
2. Press the button.
Every time you press the button, the display
switches between the available functions.
The call is disconnected. The connection placed on hold is resumed automatically.
19
2-line operation with hold
The function "2-line operation with hold" allows you to switch between an active connection and
a call placed on hold.
Three-party conference
(This feature must be released by your local telephone network provider.)
If you intend to establish a call with two parties at the same time, you need to establish an active
call and place one caller on hold.
Call transfer (only for telephone system operation)
You receive an incoming call and want to transfer it to another extension (see also chapter
"Settings/call transfer).
Telephone calls
1. Press the button. The active call is placed on hold and the call
placed on hold is activated.
R
1. Call subscriber 1 and place the call on
hold.
2. Call subscriber 2.
3. Press the or button to select
the function "2-line operation with
hold".
4. Press the button.
To end the 2-line conversation with hold:
5. Press the or button to select
the function "end 2-line operation with
hold".
6. Press the button.
Every time you press the button, the display
switches between the available functions.
Now, you can hold a conference call with both
parties.
Every time you press the button, the display
switches between the available functions.
The conference call is stopped. One of the
called parties is placed on hold and the other
one remains active.
You want to transfer an incoming call:
1. Press the button.
2. Dial the telephone number to which
the call shall be transferred.
3. Replace the handset.
The call is being placed on hold. You hear the
dialling tone.
A new connection is being established.
The incoming call is transferred to the dialled
extension number.
R
20
Telephone calls
1. Press the button.
2. Press the or button to select
the function "call transfer".
3. Press the button.
4. Dial desired extension number for call
transfer.
The call is being placed on hold. The connection to the party issuing a call waiting signal is
activated.
Every time you press the button, the display
switches between the available functions.
You hear the dialling tone.
A new connection is being established. The
party issuing the call waiting signal is transferred. You are reconnected to your earlier
telephone partner.
Call transfer (continued)
You are holding a telephone conversation and want to answer and transfer a second incoming
call:
R
Call parking
(This feature must be released by your local telephone network provider.)
You are holding a telephone conversation with an external party and want to park this call for a
short time in order to
- resume the call at another telephone at the same ISDN access.
- operate the telephone at another ISDN socket within the same ISDN access.
The call parking feature allows you to place an existing call on hold within the exchange office
and to resume it later. Moreover, you have the option to enter a two-digit code number allowing
you to differentiate between different calls placed on hold.
Call parking:
1. Press the or button to select
the function "call parking".
2. Press the button.
3. Enter the two-digit code number and
confirm your entry by pressing .
Resume a parked call
(handset is on-hook):
1. Press the or button to select
the function "resume parked call".
2. Press the button.
3. Enter the two-digit code number and
confirm your entry by pressing .
Every time you press the button, the display
switches between the available functions.
The display shows a request to enter the twodigit code number for call identification.
The call is placed on hold.
Every time you press the button, the display
switches between the available functions.
The display shows a request to enter the twodigit code number for the desired call.
The parked call is resumed and you can continue your telephone conversation.
You are holding a telephone conversation
and receive another incoming call:
You want to answer the second incoming
call:
1. Press the button.
You want to reject the second incoming
call:
1. Press the or button to select
the function "reject".
2. Press the button.
You want to transfer the second incoming
call to your answering machine (only tiptel
193):
1. Press the or button to select
the function "transfer to answering
machine".
2. Press the button.
You want to transfer the second incoming
call to another telephone number:
1. Press the or button to select
the function "call deflection".
2. Press the button.
3. Press the button.
Your current call is placed on hold. You are
connected to the second party. You now have
the option to switch between these two calls
by pressing the button (2-line conversation with hold).
Every time you press the button, the display
switches between the available functions.
The display resumes the normal status.
Every time you press the button, the display
switches between the available functions.
The display resumes the normal status. The
caller hears the outgoing message of your
answering machine and has the option to
leave a message.
Every time you press the button, the display
switches between the available functions.
The pre-programmed telephone number is
displayed. If required, dial a new telephone
number.
The call is being transferred.
21
Telephone calls
Call waiting
You are holding a telephone conversation while another party is trying to call you. This is indicated by a call waiting signal (two short tones). In addition, the telephone number issuing a call
waiting signal is displayed. Use the arrow buttons to select the desired function or answer the
second call directly by pressing the button.
R
R
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