Olivia
Start Up Guide
Protect and monitor the
things you love
Contents
1 What’s in the box
2 Get Started
3 Download App
4-5 Register
6-9 Add Olivia
10 Live View
11 Playback
12-13 Two Way Audio
14 Reset
15 Installation
Struggling to read?
View this start up guide online at
time2technology.com/manuals
What’s in the box
Olivia WiFi Camera
USB Cable
Wall Mounting Kit
Power Adapter
Start Up Guide
Reset Pin
Be ready
You will need your WiFi router password. Write it down below so its
handy when you need it!
1
Get Started
Connect Olivia to the mains
using the power adapter and
USB cable provided.
The red LED will come on once
plugged in and Olivia will chime
twice before she is ready to
connect.
To record you will need to add
a micro SD card. The camera
accepts cards up to 128GB.
What do the ashing lights mean?
2
Solid Red
Starting up
Flashing Red
Ready to connect
Solid Blue
Connected
Download App
Download the “Clan at home” App on the iOS App Store or Google Play
Store.
3
Register
Step 1
Open the app then select Register
4
Step 2
Enter your mobile phone number
or email address
Please ensure you enter your
full phone number including “0”
Step 3
Enter the verification code sent
via SMS or email
Step 4
Create your password to login
5
Add Olivia
Step 1
In My Home, click the (+) icon in
the top right-hand corner of the
screen
6
Step 2
Select Smart Camera
Step 3
Make sure the device is flashing
red. (If it is not flashing, see the
reset instructions on page 14)
Step 4
Enter your WiFi router password
Then press Confirm
Select Next Step
Turn the page
7
Add Olivia
Step 5
Remove the plastic film from the
camera lens
Hold your phone up to Olivia
8
Step 6
If you heard Olivia chime, press ”I
heard the beep”
If you don’t hear the chime,
reposition Olivia in front of the
phone
Step 7
Olivia will then establish a
connection to Clan.
Step 8
Once connected you can change
Olivia’s name and select the room
she’s in.
Press Done
9
Live View
10
Hear what is happening around
the camera
Select the video quality (Lower quality
may broadcast more smoothly)
Full Screen
Turn on to get instant alerts to your
phone when there’s movement
Select to speak into the camera
Record live footage onto your
smartphone memory
Save a screenshot on your
smartphone memory
Playback
Hear sound around the camera
Full screen
Select the time you want to view
Save the playback camera footage
onto your phone memory
Change date of video playback
Save a screenshot of playback
video onto your phone memeory
11
Two-Way Audio
To listen and speak through Olivia at the same time, you will need to
activate the two way audio.
Step 1
Select the camera
Click the Settings icon on the top
right corner of the screen
12
Step 2
Select the Basic Feature
Settings
Step 3
Click Audio Mode
Step 4
Select Two-Way Audio this will
change the camera settings
13
Reset
If you are having trouble
connecting to Olivia you
may need to do a reset.
How to reset Olivia
Gently rotate the lens upwards to
locate the reset button.
Use the reset pin provided to hold
down the button on the front of the
camera for up to 10 seconds until
the camera chimes twice and the
LED is flashing red.
14
Installation
Easy Mounting
Use the provided mounting bracket to mount the camera onto a surface, simply attach the bracket, ensuring it fits snugly on to the bottom
of the camera.
Then twist to the left. This locks the bracket into the camera.
15
FAQ’s
Q. Camera is not powering on, there is no red light at the
front?
A. Ensure the Micro USB cable has been fully inserted into
Sophia. The red light will come on once the Micro USB cable is
fully inserted.
Q. I have not received my verification code?
A. You will have to check whether the mobile phone or email
address you have used has been entered correctly.
Q. Olivia is not scanning the QR code?
A. There is a plastic film on the lens that needs to be removed.
Simply remove this and then Olivia will be able to scan the
code.
Q. Olivia is not connecting to WiFi?
A. There could be a number of reasons why Olivia is not
connecting. First ensure the correct WiFi network has been
selected and ensure the WiFi password has been entered.
Olivia can only operate under the 2.4 GHZ wireless frequency.
You may have to change your router settings to allow Olivia to
connect wirelessly. If you are unaware how to change simply
get in contact with your broadband provider.
Q. The two way audio is not working?
A. Please ensure the app permissions have been turned on
in the mobile phone settings. You will also have to turn this
feature on in the basic settings for the camera.
Be a part of Clan
Are you on Facebook? Join our Clan to speak to other
members of the Clan and our dedicated UK based
www.facebook.com/groups/partoftheclan
support team:
Need further Help?
Contact our Customer Support team on Social
Media
facebook.com/time2HQ
m.me/time2HQ
@time2HQ
or visit our support page
time2technology.com/support
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