Tilgin HG1351 User Manual

Tilgin WEB version of Quick Guide can deviate from version supplied by Operator

Tilgin Home Gateway
HG1350 & HG1550 series

Quick Guide

Tilgin WEB version of Quick Guide can deviate from version supplied by Operator

Tilgin IPRG AB

tel: [phone]

fax: [phone]

This produc t is developed and manufactured by Tilgin IPRG AB.

Document Product Number: 13650033

Box 1240

164 28, Sweden

[e-mail]

www.tilgin.com

Content Version: B

Tilgin WEB version of Quick Guide can deviate from version supplied by Operator

Contents

1. Introduction 1

2. Delivered with the Home Gateway 1

3. Installing your Home Gateway 2

4. Troubleshooting Tips 14

5. Safety Information 15

6. Safety Recommendations 15

7. Power Supply 16

8. Approvals and Conformity 16

9. Technical Specifications 18

10. Environmental Information 18

11. Warranty 18

12. Notice of Copyright and Patent Protection 18

13. How to Wall mount the Home Gateway 19

14. Used Acronymes 20

15. Mounting the HG1500 series on FTU 21

-Tilgin HG1350, HG1550 series Quick Guide

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1

1. Introduction

This Quick Guide contains start-up instructions for installing T ilgin Home
Gateways HG1350, HG1550 series. Follow the instructions to connect and start­up the Home Gateway. As starting-up the Home Gateway, your Operator
provides automatic service provisioning meaning new software will be
downloaded automatically with service settings and configurations. Check the
instructions from your Operator for any additional settings.
The Home Gateway you have received enables the services from your Operator
and Operator and can become the full service node in your home.

2. Delivered with the Home Gateway

Confirm that you have received the following:

Content in packages for HG1350 & HG1550 models

All models: Qty

HG1350 or HG1550 series Gateway 1
AC/DC adapter 100-240V-12VOUT 2000mA 1
Power cord 1
Antenna (Only wireless models) 1
Drill Guide for Wall mounting HG1xxx 1
Quick Guide (this document) 1
EULA, End User LicenseTerms and Conditions 1

Your Operator might also include additional cables or country specific phone
plugs.

-Tilgin HG1350, HG1550 series Quick Guide

Tilgin WEB version of Quick Guide can deviate from version supplied by Operator

2

3. Installing your Home Gateway

The Home Gateway is designed to be a plug & play device when pre-configured
and managed by your Operator. However, the level of configuration needed can
vary from completely plug & play to full manual configuration, depending on what
your Operator offers. Follow any specific configuration instructions you may have
received from your Operator.

Home Gateways must always be installed away from heat sources and direct
sunlight.

Home Gateways and power supplies are electrical devices that can overheat
without ventilation. Place on a firm and flat surface and do not cover or crowd
them with objects or clothing that prevents good ventilation.

IMPORTANT! Remove the protective plastic from both top and bottom before
installing the Home Gateway.

-Tilgin HG1350, HG1550 series Quick Guide

Tilgin WEB version of Quick Guide can deviate from version supplied by Operator

3

The flowchart below describes the procedures to install your Home Gateway and
is in detail explained in the following pages

-Tilgin HG1350, HG1550 series Quick Guide

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4

Home Gateway cable attachments

Each outlet and its connected cable is color coded.
See more instructions below

-Tilgin HG1350, HG1550 series Quick Guide

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5

Home Gateway Interfaces

Pos Interface Outlet & Cable

Color Codes

1 Phone 1 &

Phone 2

2 Antenna Antenna for wireless LAN
3 USB Host Blue Connect USB Devices
4 LAN Ports:

A,B,C,D,E,F,G

5 WAN ETH Grey Connect Ethernet cable (RJ-45) the to

6 WAN FIB Grey Connect optical fiber connector to the

7 Power Input Black Connect the power adapter
8 On / Off Button for turning the Home Gateway

9 Reset Button for factory reset

10 WLAN Button for turning wireless LAN on or

Green (Phone 1)
White (Phone 2)

Yellow Connect Ethernet cables (RJ-45) to

Function

Connect analogue phones or faxes

the Local Area Network

the Wide Area Network

Wide Area Network (HG1500 models)

on or off

off and for setting up wireless security

-Tilgin HG1350, HG1550 series Quick Guide

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Connecting to the Internet (WAN)

1. Check your delivery against the content list. (See 2. Delivered with
your Home Gateway)

2. Attach the Home Gateway antenna

Depending on type of Home Gateway supplied by your Operator the Home
Gateway can be connected to Internet in two alternative ways:

1. Ethernet connection

Connect the Ethernet cable into the WAN port (#5) on the Home
Gateway and into your Ethernet Internet access port.

2. Fiber termination

a) If there is no fiber termination unit installed connect the fiber

directly in the Home Gateway WAN/FIB port (#6).

b) If a fiber termination unit is installed connect the fiber to the Home

Gateway and to the fiber termination unit. See 15. Mounting the

HG1500 series on FTU at the end of this guide.

Note that the fiber connection protection cover should be pre-installed

by a professional installer.

6

Power on the Home Gateway

1. Connect the Power cord to the AC/DC adapter.

2. Connect the AC/DC Adapter power cord to the power connector [see #
7 on the Home Gateway Interfaces page] on the back of the unit.

3. Plug the Power cord into a power source.

4. Push the ON/OFF button (#8) on the rear side to ON.

5. Check that the Power LED on the front panel is lit (red).

See the LEDs Front and Rear Panel page.

-Tilgin HG1350, HG1550 series Quick Guide