Tigersecu 102 Series, 302 Series, 402 Series User Manual
www.tigersecu.com
Copyright © 2017 TIGERSECU, Inc
960P and 1080P HD
Video Security DVR System
User Manual
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Co nt ents ................................ .. ................................. .. .. .. .. .. .. .. .. .. .. .. .. .. .. . 1
Important Information ............................................ .....................................3
Install ation Guide.…................................................................................4
Chapter 1. Start-up Wizard .....................................................................6
Chapter 2. Live View Screen ...................................................................7
Status Icons .. ... ... ... ...... ... ...... ............................................................. ........8
Menu Bar Ico ns ... .......................... ... ....................... ... ....................... .......8
Chapter 3. Main Menu ..............................................................................10
Channel Menu .. ...... .................................................. ...... ... ...... ...... .................11
1. LIVE View ........... ............ ... ...... ..... ...... ......... ........................................11
2. Image Setting ... ........... ........... ... ................................. ... ........... ..... ...11
3. Pr iva cy Mask ... ..... ........ ..... ..................... ........ ..... ............. ................12
4. PTZ .....................................................................................................12
Rec ord Menu ................................................................................................12
1. Vid eo and Audio ...... .........................................................................13
2. Sc hedule ... ..... ..... ..... ..... ..... ....... ..... ..... ..... ..... ..... ..... ..... ..... ...............13
3. Advance ...... ....... ....... ....... ....... ..... ....... ....... ....... .... ....... ....... ....... .....14
Playback Menu ..........................................................................................................14
1. Playback ... ..... ............ ............ ..... ....... ............ ....... ..... ....... ..... ....... .... 14
2. Image .............. ..... ..... ............. ..... ............. ..... ............. .................. ..... 16
3. Backup ..... ....................... ..... .................. ..... ..... ............. ..... ..... ..........17
Ne twork Menu .. ............. .. .. .. .... ............. .. .. ............. .. .. ............. .. .. .. ..........18
1. Net wo rk ... .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .1 8
2. QR Code ......................................... ......... ...... ...... ......... ........ ...............18
Motion Menu ................................................................................................19
1. Mot io n ..................................... .... .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .... ........... 19
2. Video Loss ...... .. .. .. ............. .. .. ............. .. .. ........... .. .. ............. .. .. .....19
3. Alarm Ou t ............................. .. .. .. .. .. .. .. ......................... .... .. .. .. .. .. .20
HD D Menu ...... .. .. ................. .. .. .. .. ................. .. .. .. .. ...... ...... …… …… …… …… 20
1. HDD ............................................................................................20
Sys tem Men u ..............................................................................20
1. System ......... .. .. .. .. .. .. .. .. .. ................ .. .. .. .. .. .. .. .. .. ............................ 21
Contents
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2. Use r .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .... .... ................................. 21
3. Tim e .. .. ............. .. .. .. ............... .. .. .. .. ............... .. .. .. ................. .. .. .. . 22
Ma in ta in Men u .. .. .. .. .... .. .. .. .. .... .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. 23
1. Mai ntenance ................ .. .. .. .. .. .. .. .. .. .. .. .... ................................. .. .. 23
2. Impor t/ Export ... .. ............... .. .. .. .. .. .... .. .. .. ............... .. .. .. .. .. ............2 3
3. Upg ra de ................................................ .... .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. 24
4. Log .................. .. .. .. .. .. .. ......................... .. .. .. .. .. .. .. .. .. ......................2 4
5. Info rm ation ...... .. ....... .. ..... .. ..... .. ....... .. ..... .. ..... .. ..... .. ....... .. ..... .. 24
Chapter 4. View DVR remotely on your phone …..............................25
1. Preparation ...........................................................................................26
2. Vi ew remote ly via CHere ......... .................................. ........ ...........26
Chapter 5. View DVR remotely on your computer ............................28
1. View via web browser ...... ................... ....... ....... .... .. ....... ....... ......2 9
2. View via CMS ............... .. .. .. ........... .. .. ................. .. .. ............. .. .. .... 31
Ch apter 6. Q&A ……… ... .. .. ....... .. ..... .. ....... ... .. .. ..... .. ....... .. ..... .. .. ..... .. 34
Contents
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Thank you for purchasing the TIGERSECU Digital Video Surveillance Recorder. This
User Manual applies to the following models:
TIGERSECU AHD (960P) 102 Series [4 and 8 channel models]
TIGERSECU HD-TVI (1080P) 302 Series [4 and 8 channel models]
TIGERSECU AHD&HD-TVI 402 Series [16 channel models]
All countries have specific laws and regulations relating to the use of security
cameras. Before using any camera for any purpose, it is the buyer’s responsibility
to be aware of all applicable laws and regulations that prohibit or limit the use of
cameras and to comply with the applicable laws and regulations.
Operation
1. Ensure the product is assembled correctly and placed in a stable location.
2. Do not operate the DVR if the wires and terminals are exposed to risk of shock.
3. Do not cover the vents on the side or back of the DVR and allow adequate
space for ventilation.
Default Username and Password
The default user name is “admin”, the default password is 00000000. To ensure
your privacy, we highly recommend you reset the password as soon as possible.
Default Resolution
The default resolution of the DVR is set to 1280x720 which is compatible with most
of the monitors on the market. If your monitor support higher resolution, you may
reset the output resolution.
To change the resolution, go to Main Menu – System – Screen Resolution and
change the output resolution. If the monitor doesn't support the resolution, the
system will automatically change back to the previous resolution.
Contact Us
Thank you for purchasing a TIGERSECU Security product. If you require any
assistance with your new TIGERSECU product, we're here for you. Your TIGERSECU
product is backed by a full two-year warranty and Lifetime Support and we may be
reached by phone, email, or through your Amazon Customer Order Messaging
page.
US Customer Helpline: (323) 315-0396
Email Address: service@tigersecu.com
Office Hours: 9:00 AM – 5:00 PM, Monday to Friday PST
Emails are answered within 24 hours, Monday to Friday. If you're phoning outside
of these hours or our lines are busy due to large call volumes, we will respond
within 12 hours, Monday to Friday.
Important Information
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1. Connect the cameras with the DVR
2. Connect the Network Cable with the DVR (Network cable not included in the
package)
Prepare the DVR, router and network cable. Connect the network cable as above.
3. Connect a display device to the DVR (VGA/HDMI cable not included in the
package)
Installation Guide
A) Prepare the DVR, cameras, 5-way/9-way power splitter, BNC cables and the
power adapter(s). (Do not plug in the power adapter to a power source now.)
B) Connect the cameras using BNC cables to the video in CH1 to CH(x)
connectors.
C) Connect 5-way/9-way power splitter to the power adapter. Then connect
one lead of the splitter to the DC 12V connector on the DVR back panel.
D) Connect the other leads of the splitter to the mating connectors on the
BNC cables routed to the cameras.
Connect your DVR to a computer monitor or TV screen as above using a
VGA/HDMI cable.
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4. Install/Exchange a Hard Drive
Follow the instructions below to install or exchange a hard drive.
A) Use a screwdriver to open the box.
B) Remove the top cover.
C) Compare the hard drive with the mounting holes on the bottom cover.
D) Connect to power and SATA cable to the hard drive while paying
attention to the orientation of the HDD.
E) Carefully place the hard drive to match the mounting holes on the
bottom of box or the side box.
F) Secure HDD to bottom cover with screws from bottom or side.
5. Power on the DVR and monitor
A) Plug the power adapter for the DVR into a power source.
B) Power on the monitor.
C) Connect the mouse to the USB slot on the DVR back panel.
D) You will see TIGERSECU LOGO in a few seconds, then the Start-up wizard.
E) The Start-up wizard will guide you through the basic settings.
* You may search “How to install a DVR?” on YouTube for more instructions.
Installation Guide
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Step 1: Choose language.
Step 2: Basic settings. Revise if needed.
Step 3: Network settings. DHCP is set as default. Revise if needed.
Step 4: Format the hard drive.
Choose the hard drive and click Format button. Wait a few minutes until
complete. (Hard drive might be needed purchased separately.)
Step 5: Click Finish.
Chapter 1: Start-up Wizard
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Chapter 2. Live View Screen
Live View is where you can watch live feeds from
the cameras.
It displays one or all the channels available to you.
This is useful if you have someone monitoring the
channels in real time or you need to check on a
specific location.
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ICON
Description
The blue icon indicates that this camera is currently recording
as scheduled.
The green icon indicates that this camera is currently
recording as initiated manually.
The orange icon indicates that this camera is currently
recording when motion detected. And the motion icon will
also be present.
The speaker icon indicates that audio is enabled on the
corresponding channel.
This icon indicates that the image captured manually is saved.
Video Loss indicates that the channel displaying this has lost
the feed from its camera. This may be caused by a
disconnected/ damaged cable, the camera may have lost
power, the camera may have been de-registered from the
channel or the video standard might be wrong (PAL/NTSC).
This also appears if you do not have a camera connected to
the corresponding channel.
The red H indicates that the hard drive is not detected. The
DVR will not record without a hard drive. Please check if the
HDD is good and installed firmly.
Menu Bar Icon
The Menu Bar at the bottom of the screen is a handy place to change the
viewing format of the Live View screen. You can also open the Main Menu,
where you configure and manage many of the DVR basic and advanced
function.
To display the menu bar, right-click the mouse on the Live View screen.
Icon
Description
Display the DVR main menu.
Show images from one camera in full screen.
Divide the screen into 4/6/8/9 view windows.
Capture the image.
Shortcut to go to Playback. It would play the record in the last
30mins.
Manually start recording on channels which do not have scheduled
recording enabled.
Change the volume of the selected channel.
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Shortcut to go to PTZ. Control the PTZ camera on this panel.
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Chapter 3. Main Menu
From the Main Menu, you can access the
major functions of the DVR including channel
settings, recording settings, playback of
recordings, network settings, motion detection
settings, hard drive settings, configuration for
the system, and maintenance.
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To go to the Main Menu, click the icon as below.
1. LIVE View
From the Live View page, you may set the channel’s Name and basic Display
information on this page. Click Copy button to copy the setting to other
channels. Then click Apply.
2. IMAGE Adjust
In Image Adjust page, you can configure settings for video
Click Copy button to copy the setting to other channels. Then click Apply.
Main Menu
Channel Menu
The Channel Menu is where you setup how to display the video from the
cameras. (This DVR supports PTZ cameras.)
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