TigerNetCom 202, 202B User Manual

IP Phone 202 User Manual

User Manual

Model: IP Ph one 202

Table of Contents

Recommendation: Please read the entire manual before using your new IPPH202.

1 Welcome 2 2 What Is In the Package

2

3 Product Overview .........................................................................................................2

3.1 Key Features ..............................................................................................................2

3.2 Hardware Specifications ...........................................................................................3

4 Installation

4

5 Basic Operations

4

5.1 Get Familiar with Function Keys

4

5.2 Dialing or Making Calls

4

5.2.1 Two dialing modes

4

5.2.2 Call Hold

5

5.2.3 Call Flash

5

5.2.4 Call Transfer

5

5.2.4.1 Blind Transfer

5

5.2.4.2 Attended Transfer

5

5.3 Receiving Calls

6

5.4 Call Features

6

6 Programming IPPH 202

7

6.1 Default Manager (Administrator) Password

7

6.2 Major Sets of Configuration Data

7

6.3 Programming Using Web Browser

7

6.3.1 Determine your VoIP device’s IP address

8

6.3.2User Programming and Configuration

8

6.3.3 Configuration Options and Explanations 9

IP Phone 202 User Manual

6.3.4 Saving the Configuration Changes 17

6.3.5 Rebooting the IPPH 202 18

6.4 Programming Using Keypad 19 7 Test Your Setup

21

8 Technical Support Contacts

21

1. WELCOME

Tiger NetCom's IPPH 202 is an internet telephone set that features superb audio quality, rich functionalities, high level of integration, and compactness. By converting analog voice for transmission over the internet, the IP Phone 202 allows users with broadband internet connections to make calls to and from anywhere in the world. The IPPH 202 is fully compatible with SIP industry standard and can interoperate with many other SIP compliant devices and software on the market.

2. WHAT IS IN THE PACKAGE

The IPPH 202 package contains:

1) One IPPH 202 VoIP phone

2) One IPPH 202 phone handset

3) One universal power supply

4) One Ethernet cable

3. PRODUCT OVERVIEW

3.1 Key Features

• Supports SIP 2.0

• Supports TCP/UDP/IP, RTP/RTCP, HTTP, ARP/RARP, ICMP, DNS, DHCP, NTP, TFTP

protocols

• DHCP support for LAN or Cable modem

• PPPoE support for ADSL or Cable modem

• Supports IP address dynamic (DHCP) system

• Supports multi-method NAT traversal and anti-virus crossing

• Compliant with ITU-T standard and DTMF form and check

• Supports codecs G.723.1 (5.3K/6.3K), G.729A/B, iLBC, G.726, G.728, and wide-band

G.722 sound coding and decoding

• Supports dynamic sound check VAD (Voice Activity Detection), CNG (Comfort Noise

Generation), Line Echo Cancellation (G.168), and AGC (Automatic Gain Control)

• Dynamic sound technology with sound quality as good as traditional telephones

IP Phone 202 User Manual

• Advanced Digital Signal Processing (DSP) to ensure superb hi-fidelity audio quality

• Support standard voice features such as Caller ID Display or Block, Call Waiting, Hold,

Transfer Forward, FLASH, in-band and out-of-band DTMF (RFC2833), Dial Plans, off-hook auto dial, configurable emergency dialing (e.g., 911), early dial, click-to-dial

• Advanced adaptive jitter buffer control, packet delay & loss concealment technology

• Support multi-net construction

• Auto–manual indication

• Built-in world clock auto time display

• Has single or dual network ports (10/100 BaseT)

• Support dial code regulation based on E.164

• Support TFTP remote upgrade

• English language IE setting

• Dialed, received number check

• Speed dial function

• Emulate telephone dialing

• Easy volume adjustment

• IP-to-IP and point-to-point communication

• HiFi low delay net sound communication

• Local IP number, local number check

• Instant plug and play

• Full duplex hands-free speakerphone superior frequency

• Call forwarding, call waiting, call hold, call transfer, redial, call log, volume control,

voice mail with indicator

3.2 Hardware Specification

The table below lists the hardware specification of IPPH 202.

Model

IPPH 202

WAN interface 1 x RJ45 10/100 Base-T PC interface Available for IPPH 202B Product Color Almost Black or Grey

Input: 100-240VAC 50-60 Hz Output: +9VDC, 500mA,

Universal Switching Power Supply

UL certified 20cm (L) 21cm (W)

Dimension

10cm (H) All Package Weight 1.2kg Operation Temperature 0 –50° C, 32° –122° F

IP Phone 202 User Manual

Storage Temperature -30° –65° C, -22°– 149° F Humidity 10 - 90% no dew

4. INSTALLATION

1) Insert power adapter into back of the phone and connect it to a power outlet.

2) Connect internet cable from back of the phone (WAN Port) to broadband modem, router,

hub, or switch.

3) For IPPH 202B, connect internet cable from back of the phone (PC Port) to a PC.

Warning: Please do not use a different power adapter. Using other power adapter may damage the IPPH 202 and will void the manufacturer warranty.

5 BASIC OPERATIONS

5.1 Get Familiar with Function Keys

Keypad Key Function(s)

0 - 9, *(.), # To input: numbers, *(.), #

+ Scroll to next menu/submenu selection, or lower

the volume of the loudhailer

_

Scroll to previous menu/submenu selection, or rise the volume of the loudhailer

MENU Enter menu mode

CALLED

Show the phone number that has been called out

CALLERS

Show the phone number that has been called in

MSG Get the voice message or other messages

HOLD Hold the present call for the moment

TRANSF Transfer the present call to another number

CONF Conference call for three sides

FLASH Used to switch between two lines

MUTE/DEL Delete the call history, voice message, etc.

REDIAL Dial the last called number

SPEAKER Enter the hand-free mode

Memory Key M1-M10 Under Development

5.2 Dialing or Making Calls

5.2.1 T w o dialing modes:

Ordinary dialing mode (4 ways):

IP Phone 202 User Manual

1. Pick the up handset or press the “SPEAKER” button.

2. Press the REDIAL button to dial the Dial the las t called number.

3. View the CALLED history and choose to redial.

4. View the CALLER history and choose to redial.

IP address dialing mode:

1. Press “MENU” button to view the local IP address.

2. Dial the IP address and press “#” to start calling

5.2.2 Call Hold

While in conversation, pressing the “Hold” button will put the remote end on hold. Pressing the “Hold” button again will release the previously Hold state and the bidirectional media will resume.

5.2.3 Call Flash

Assuming that call party A and party B are in conversation. Party A wants to speak to party C or if there is another incoming call:

1. Party A presses FLASH to get a dial tone.

2. Party A then dials party C’s number then #. Party A and party C now are in conversation.

3. By pressing FLASH button, Party A can choose to have conversation with B or C.

5.2.4 Call Transfer

5.2.4.1 Blind Transfer

The user can transfer an active call to a third party without announcement. Assuming that call party A and party B are in conversation. Party A wants to transfer party B to party C:

1. Party A presses TRANSF to get a dial tone.

2. Party A then dials party C’s number then #.

3. Party A then press REDIAL. A quick confirmation tone if the transfer has been successful. Party B and party C now are in conversation.

4. Party A can hang up or make another call.

5.2.4.2 Attended Transfer

The user can transfer an active call to a third party without announcement. Assuming that call party A and party B are in conversation. Party A wants to transfer party B

IP Phone 202 User Manual

to party C:

1. Party A presses Flash to get a dial tone.

2. Party A then dials party C’s number then #.

3. If the call is answered, press “flash” to complete the transfer operation

4. if the call is not answered, pressing “flash” button to resume the original call.

5.2.5 3-Way Conference Call

Conference function is coming soon.

5.3 Receiving Calls

When phone rings from incoming calls and to receive the incoming calls, pick up the receiver or press the “SPEAKER” button. After picking up the call, to switch from hand free mode to receiver mode, just pick up the receiver and begin talking; the speakerphone will be deactivated. To switch from receiver mode to hand free mode, press down the “SPEAKER” button while placing the receiver back to resting location. Now the speakerphone is activated and you may continue speaking without receiver.

5.4 Call Features

Following table shows the new call features of IPPH 202.

Key Call Features

*70

Do Not Disturb. When someone call you, “do not disturb” busy tone will be heard. To use this feature, pick up the handset and dial “*70 ”. It will be cancelled when you han g up.

*72

Unconditional Call Forward. To use this feature, dial “*72” and get the dial tone. Then dial the forward number and “#” for a dial tone, and then hang up.

*73

Cancel Unconditional Call Forward. To cancel “Unconditional Call Forward”, dial “*73” and get the dial tone, then hang up.

*90

Busy Call Forward. To use this feature, dial “*90” and get the dial tone. Then dial the forward number and “#” for a dial tone, and then hang up.

*91

Cancel Busy Call Forward. To cancel “Busy Call Forward”, dial “*91” and get the dial tone, then hang up.

*92

Delayed Call Forward. To use this feature, dial “*92” and get the dial tone. Dial the forward number and “#” for a dial tone and then hang up.

*93

Cancel Delayed Call Forward. To cancel this feature, dial “*93”, get the dial tone, and then hang up.

IP Phone 202 User Manual

Flash/Hook

When in conversation, this action will switch to the new incoming call if there is a call waiting indication. When in conversation without an incoming call, this action will switch to a new channel to make a new call.

6 PROGRAMMING IPPH 202

6.1 Default Manager (Administrator) Password: admin

6.2 Major Sets of Configuration Data

There are 8 major sets of data related to the programming of the IP Phone 202: IP Type, IP Address, Subnet Mask, Router, DNS Server1, DNS Server2, Account, and Password.

The IP Phone 202 needs to be assigned an IP address in order for it to access the internet and make telephone calls. There are 2 kinds of IP address types (IP Type):

1) IP Type 0 (Static): IP address is manually entered by you. There are 5 fields to be

filled:

IP Address: 192.168.0.160 (default) Subnet Mask: 0.0.0.0 Default Router: 0.0.0.0 DNS Server1 (DNS using): 0.0.0.0 DNS Server2 (DNS spare): 0.0.0.0

2) IP Type 1 (DHCP): IP address is dynamically assigned by router, if any, at the location, thereby allowing it to access the internet and make calls. Plug the IP Phone 202 into the router using the LAN port connection. The IP address is assigned to the IP Phone 202 automatically.

3) User Account: Assign your own user name

4) User Password: Assign your own password

6.3 Programming Using Web Browser

IPPH 202 has embedded Web server and HTML pages that allow users to configure the IPPH 202 through an easy-to-use Web browser interface such as Microsoft’s Internet Explorer or Netscape browser. Below is a screen shot of the IPPH 202 configuration page:

TigerNetCom 202, 202B User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual