TIE EK-1648 User Guide

Nothing contained in this handbook shall be deemed to be, and this handbook does not

constitute, of, or representation with respect to, any of the equipment This
handbook is subject to change without notice and TIE/communications, Inc. has no obliga­tion to provide any updates or corrections to this handbook. TIE/communications
Inc., also reserves the right, without prior notice, to make changes equipment design or
components as it deems appropriate. No representation is made that this handbook is com­plete or accurate in all respects and TIE/communications, Inc. shall not be liable for any
errors or omissions. In no event shall TIE/communications, Inc. be liable for any incidental
or consequential damages in connection with the use of this handbook. This document con­tains proprietary information that is
of this document may be or reproduced without the prior written consent of
TIE/communications, Inc.

protected

by copyright. All rights are reserved. No part

FOR YOUR NOTES

,

by TIE/communications, Inc. All Rights Reserved.‘

. .

DISPLAY MESSAGES

DISPLAY MESSAGE

CALL CO XX

CALL ST YYY

DIGITS

DO NOT DISTURB

l ***************

. . . . . . . . . . . . . . . .

EXT CALLING Extension is calling you.

WY WAITING A from is waiting to be answered. (Appears when you are

EXTENSION

FORCED RING ON

FORCED RING OFF Forced intercom ringing is disabled.

FORWARD A call has been forwarded to you from extension

FORWARD TO YYY

HOLD LINE XX Line XX is on Hold.

LINE XX Appears when answering or placing a call on Line XX.

MSG FROM EXT YYY Extension YYY has you a message.

TO BIN XX

NUMBER SAVED

PROGRAM COMPLETE

PROGRAM MEMORY Your phone is in the programming mode Appears you press OUT/MEM

RINGING YYY

THIS IS EXT YYY Your extension number is displayed when the is turned on. when your

TIMER 00-11

TOLL RESTRICTED
WAITING FOR YW

XX TRANS FROM YW

WY BARGING IN is barging in on your conversation.

YW BUSY Extension is buy

WY DND

YW NOT EXIST

XX represents line or storage bin numbers.

represents extension numbers.

The busy line (XX) you queued for is
The busy at which you left Callback command is
Any digits you dial appear on your display.
Your phone is in the Do Not Disturb mode.

This message appears from 12 to 1 AM to exercise all segments of the display.

on a call.1

when you place a voice-announced intercom call to extension

Forced intercom ringing is enabled.

Your calls have been forwarded to

The extension number or Speed Dial number will be stored in bin (storage location)
xx.

Appears when you store a telephone number using the SAVE key,
Appears when you finish programming a bin for an extension or

Dial number.

while programming a bin (storage location) for an extension or Speed number
The intercom cell made to extension is ringing.

telephone is plugged in, or when press “1” while your phone is not in
When you press VOL UP while on a cell, the duration of the call (in hours and

minutes) appears on your display. When you press VOL DOWN while on a cell, the
time of day is displayed.

You are restricted (by programming) from placing this call.
You have sent a cell waiting beep to busy extension and can for a reply.

Extension YYY has transferred a cell to you on line XX.

Call on line XX transferred to extension

Extension is in the Do Not Disturb mode
Extension does not exist or is out of order:

MEANING

32

TABLE OF CONTENTS

PAGE

..........................................

OUTSIDE CALLS.

INTERCOM CALLS

TRANSFER.

FEATURES..

ACCOUNT CODE

ALERT TONE
BACKGROUND MUSIC
CALL FORWARDING.
CALL WAITING

CONFERENCE.

DIRECT EXTENSION SELECTION.
DO NOT DISTURB
HANDSFREE

LAST NUMBER
MESSAGE WAITING.

MICROPHONE MUTE
NIGHT ANSWER.
PULSE TO TONE CONVERSION.

SPEED DIAL...........................................2 8

SPEED DIAL DIRECTIVES

DISPLAY MESSAGES.

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1

6

9

9

12

4

17
18

9

1

4
6
7

Line keys also used as

16 Bin (storage) keys

I

Message

Waiting

Release

Conference

Callback

II

Handsfree’

Microphone Mute

Memory

I

Speed Dial Directives (continued)
Display Telephone Microphone On

(Directive 92)

(Use this directive only if you have stored Directive 91 with a Speed

Dial number.) This directive cancels the directive * 91. For example, if

.

you wish to chain an Extension Speed Dial bin ending in * 91 to another

extension bin, rather than following it with a manually dialed number,

program * 92 as the first entry in the second bin. The Handsfree
microphone will be enabled immediately after the second bin dials out,
thus allowing you to conduct your phone conversation Handsfree. (See
the attendant for information on chaining Speed Dial numbers.)

Speed Dial Pauses
(Directives 93, 94 and 95)

These directives are used to enter pauses into Speed Dial bins. The
directive * 93 enters one pause;
three pauses. The duration of the pause is programmed during system

installation. Pauses can be the last entry in a bin only if the bin is always
chained to a second bin. (See the attendant for information on chaining
Speed Dial numbers.)

Pauses are most frequently needed when you must wait in a dialing
sequence for a tone. For example, this may happen when you dial an

access code to one of the special long distance services (MCI, SPRINT)
and then must wait for a tone before dialing more numbers.

94 enters two pauses; * 9.5 enters

Volume control for Background Music,
ringing, Page, and tone signals over your
speaker (non-display telephone)

*On some phones this ke

MON for Monitor feature

control for

Handsfree or Monitor
voice levels (
display telephone )

is labeled

Speed Dial Directives (continued)

INTRODUCTION

Pulse to Tone Conversion (Directive

The * 88 directive is used to change the dialing mode of a Speed Dial
number from pulse (DP) to tone (DTMF). The digits preceding the * 88
are dialed as pulse digits. The digits following the * 88 are dialed as tone
digits. This directive is useful if your system is in a pulse signaling area
and you have special services (e.g., MCI, SPRINT, etc.) which require
tone signaling. For example, the special service security code could be
stored in a Speed Dial bin which has

* 88 as the first stored digits.

88)

Account Code (Directives 89 and 90)

The directives * 89 and * 90 are used to designate the beginning and
end of Account Codes. These directives assure that Account Codes will
not be dialed as digits and will be properly recorded on the SMDR. Enter

* 89 before the first Account Code digit; 90 after the last.

Display Telephone Microphone Off
(Directive 91)

(This directive pertains to display phones only.)
If an Extension Speed Dial number will normally be followed by a

manually dialed number, enter the directive * 91 as the last entry in the
bin. When you Speed Dial such a number Handsfree, this directive turns
off the display telephone Handsfree microphone after the number finishes
dialing out, assuring correct manual dialing. If the directive * 91 is not

programmed, any background noise picked up by the display telephone
microphone may cause the system to misinterpret the digits you manually
dial. (Also see Directive * 92.)

Your Multibutton Telephone is part of a sophisticated electronic telephone
system that will save you time and help you work more efficiently. Your

phone is not difficult to use once you familiarize yourself with the
instructions in this guide.

Terms:

Attendant

see if you have questions.
Display

date, and time when not in use, and describe what is happening while in
use or ringing
display messages are provided at the end of this guide.

Handset
receiver).

Handsfree
use your phone without lifting the handset. See Features section of this
guide for details.

Intercom

Line keys
lines. In some systems, several Line keys may be reserved for special
services such as WATS, MCI, SPRINT, etc.

Signal tones
are detailed under Call Waiting in the Features section of this guide.

is the telephone operator in your system and the person to

is an optional feature. Phones with a display show day, month,

for example, “EXT 301 CALLING.” A complete list of the

is the hand-held part of the phone (commonly called the

or

Monitor

calls are used to call other extension users in your system.

are the buttons on the telephone that give access to outside

will sometimes be audible while you are on a call. These

(your phone has one or the other) allows you to

BASICS

Speed Dial (continued) .

Outside Calls

To answer an outside call:

1. Lift handset.

2. Press flashing Line key.

To place an outside call:

Your line numbers are:

1. Lift handset.

2. Press Line key.

3. Dial telephone number. You can regain dial tone on the

to

To put an outside call on
Hold:

1. Press

2. Hang up.

Also see Night Answer in

Features section.

same line, to make another call,
without hanging up -just press
FLASH key.

You cannot put intercom calls on

Hold. It is possible to pick this call
up at another phone in your

system.

Line key flashes.

A call on Hold will re-ring your

extension after a time, and if
unanswered, reverts to the
attendant.

To dial a system-wide Speed Dial number:

.

Your system-wide Speed Dial codes are:

1. Lift handset.

2. Press

3. Dial three-digit code for the
number.

The attendant can supply a

system-wide Speed Dial directory.

to

a

To enter an Account Code when using Extension of System
Speed Dial:

1. Place Speed Dial call. You have approximately six

2. After the call dials out, dial

3. Dial Account Code number.

4. Dial

seconds from the moment the
call finishes dialing to dial #
(step 2).

Speed Dial Directives

You can enter special directives into a Speed Dial storage location key
(I-16) when storing a telephone number at your extension. Each
character in the directive counts as a digit when totaling the number of
digits in a Speed dial number. (The directive * 88 counts as three digits.)
If the first entry you make into a Speed Dial bin is a directive, you must
enter an additional

bin, enter

before the directive. (If 88 is the first entry in a