TIE Datar STAR Hybrid User Guide
Nothing contained in this handbook shall be deemed to be, and this handbook does not
a of, or respect any of the equipment covered.
handbook is subject to change without notice and TIE/communications, has no obligation to provide any updates or corrections to this handbook. TIE/communications
Inc., also
components as it deems appropriate. No representation is made that this handbook is corn
or accurate in ail respects and TIE/communications. Inc. shall not be liable for any
errors or omissions. In no event shall TIE/communications. Inc. be liable for any incidental
or consequential damages in connection with the use of
information that is bv All are reserved. No
of may be photocopied or ttie prior written
TIE/communications,
the right, without prior notice, make changes equipment design or
This document
by TIE/communications, Inc. All Rights Reserved.
DATA
is a trademark of TIE/communications, Inc.
YOUR NOTES
TABLE OF CONTENTS
PAGE
INTRODUCTION
BASICS
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Outside Calls
Hold.. ................................................
Transfer
After Hours Ringing
Alternate Operator
Automatic Fault Reporting.
Barge-In
Busy Out Extensions or Lines
Calculator.
Call Forwarding Cancel
Conference
Direct Station Selection (DSS)
Directed Call Pickup
Do Not Disturb Override
Extension Speed Dial
Fast Phone Assignment.
Flash
Forced Line Disconnect.
Headset Installation
Hunt Group Monitoring
Last Number Redial.
Meet-Me Conference
Paging.. ...........................................
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Feature Keys.
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27
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TABLE OF CONTENTS
System Speed Dial Codes
PAGE
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Removing Lines, Extensions and
Ringing Assignments.
Save
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Selectable Display Messages
System Speed Dial
Time and Date
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From Service
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Volume Controls
Walking Class of Service.
PHONE CODES
Line
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Extension Speed Dial Codes.
Line/Line Group Numbers
Meet-Me Conference Codes
Walking Class of Service Code
Selectable Display Messages
System Speed Dial Codes.
GETTING STARTED
A QUICK REFERENCE CARD is located at the very back of this
handbook to help you quickly get started in using your telephone.
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41
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42
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For use with: System Speed Dial 33)
NOTE:
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than are provided on this page make copies of the page before filling
anything in.
I I I I
Up to 1,000 numbers can be stored. If you require more spaces
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Selectable Display Messages
43.
44.
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46.
47.
48.
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56.
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58.
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63.
INTRODUCTION
Your telephone and Direct Station Selection (DSS) Console are the
quickest and most efficient means of communicating with others both
inside and outside of your business. Although both access many intricate,
state-of-the-art features, the instruments are simple and easy to use.
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Spend a few minutes familiarizing yourself with the keys on your phone
and on the console, and the instructions for their use (contained in this
handbook). The console is a time-saving supplement to the phone. It
shows you when an extension is busy, in Do Not Disturb, or calling you.
In addition, it lets you call and answer those extensions with the touch of
a button.
To ensure that you’are using the correct equipment, compare your phone
and console with the diagrams on the next two pages.
This handbook is divided into three sections:
BASICS
PLACING AND ANSWERING AN OUTSIDE CALL, PLACING AND
ANSWERING AN INSIDE CALL, HOLD and TRANSFER.
FEATURES
use of each.
PHONE CODES
features
communications manager.
Pages four, five and six contain a section called THE PHONE’S
FEATURES. All of the features are listed (alphabetically), and are
accompanied by a short definition which tells you when to use the
feature.
NOTE:
Standard Numbering Plan. If the Plan is in any way changed, the
numbers and codes used to access features may change consult the
installer or system manager for more information.
covers the operation of the most commonly used features:
presents each feature alphabetically, and instructions for the
lists the codes required when using some of the
this information should be supplied by the installer or
This handbook is written in accordance with the system’s
44
1
Selectable Display Messages
22.
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26.
27.
28.
29.
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THE PHONE’S FEATURES
Line/Line Group Numbers
Throughout the handbook, each feature name is preceded by a
checkbox. If the box is pre-checked, your phone always has this feature.
Check off the boxes for the other features that your phone has.
NOTE:
lower right corner). This key enables you to disconnect callers without
hanging up
continually replacing the handset. Throughout the handbook, substitute
“Press for “Hang up the handset” to continue processing calls.
ACCOUNT CODES:
Account Code to a call for easy identification.
AFTER HOURS
speakers when you are not on duty.
ALTERNATE OPERATOR:
still have all calls answered? Send them to the Alternate Attendant.
AUTOMATIC FAULT REPORTING:
and reports them.
BACKGROUND MUSIC:
system.
BARGE-IN:
already on a call’! Barge-In lets you interrupt the conversation.
BUSY OUT EXTENSIONS AND LINES:
with an extension? Busy it out until it can be fixed,
CALCULATOR:
CALL FORWARDING CANCEL:
throughout the system at the end of the day or end of the week.
CALL PARKING:
Park it, then page the person. The person can answer from any extension.
CAMP-ON:
you, rather than having them call you back later? If you Camp-On, the
other person knows that you are waiting.
when your system is installed behind a
The DSS Console is equipped with a key labeled RLS (in the
you can continue to place calls, answer calls, etc. without
Need to track calls for billing purposes? Assign an
RINGING:
Important that you speak to someone even though they’re
Perform calculations while on a call or off.
Answered a call for someone who’s not at their desk?
Want to wait for someone who’s busy on a call to answer
FEATURE KEYS:
Make calls ring other extensions or paging
Need to be away from your telephone but
Determines the cause of alarms
Turn Background Music on or off for the entire
Having a problem on a line or
Cancel all the Call Forwardings
Allows to access time-saving features
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For use with: Extension Speed Dial (P.
line Groups
Line Numbers
Meet-Me Conference
For use with: Meet-Me Conference
and
Walking Class of Service Code
For use with: Walking Class of
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