TIE Datar STAR Hybrid User Guide

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Nothing contained in this handbook shall be deemed to be, and this handbook does not

a of, or respect any of the equipment covered.

handbook is subject to change without notice and TIE/communications, has no obligation to provide any updates or corrections to this handbook. TIE/communications Inc., also

components as it deems appropriate. No representation is made that this handbook is corn

or accurate in ail respects and TIE/communications. Inc. shall not be liable for any errors or omissions. In no event shall TIE/communications. Inc. be liable for any incidental or consequential damages in connection with the use of

information that is bv All are reserved. No of may be photocopied or ttie prior written TIE/communications,

the right, without prior notice, make changes equipment design or

This document

DATA

is a trademark of TIE/communications, Inc.

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YOUR NOTES

TABLE OF CONTENTS

PAGE INTRODUCTION BASICS

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Outside Calls

Hold.. ................................................

Transfer

After Hours Ringing Alternate Operator Automatic Fault Reporting.

Barge-In Busy Out Extensions or Lines

Calculator.

Call Forwarding Cancel

Conference

Direct Station Selection (DSS) Directed Call Pickup Do Not Disturb Override Extension Speed Dial Fast Phone Assignment. Flash Forced Line Disconnect.

Headset Installation Hunt Group Monitoring Last Number Redial. Meet-Me Conference

Paging.. ...........................................

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Feature Keys.

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8 9

11 12

12 13 13 14 15 18 16

18 16

19 20 20 21 22 23 23

24 24 26 27

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TABLE OF CONTENTS

System Speed Dial Codes

PAGE

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Removing Lines, Extensions and Ringing Assignments. Save

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Selectable Display Messages System Speed Dial Time and Date

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From Service

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Volume Controls Walking Class of Service.

PHONE CODES

Line

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Extension Speed Dial Codes. Line/Line Group Numbers Meet-Me Conference Codes

Walking Class of Service Code Selectable Display Messages System Speed Dial Codes.

GETTING STARTED

A QUICK REFERENCE CARD is located at the very back of this handbook to help you quickly get started in using your telephone.

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29 30 31 32 33 33

35 36 36 37

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41 41 41 42 45

For use with: System Speed Dial 33)

NOTE:

than are provided on this page make copies of the page before filling anything in.

I I I I

Up to 1,000 numbers can be stored. If you require more spaces

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Selectable Display Messages

43.

44.

45.

46.

47.

48.

49.

50.

51.

52.

53.

54.

55.

56.

57.

58.

59.

60.

61.

62.

63.

INTRODUCTION

Your telephone and Direct Station Selection (DSS) Console are the

quickest and most efficient means of communicating with others both inside and outside of your business. Although both access many intricate, state-of-the-art features, the instruments are simple and easy to use.

Spend a few minutes familiarizing yourself with the keys on your phone and on the console, and the instructions for their use (contained in this handbook). The console is a time-saving supplement to the phone. It shows you when an extension is busy, in Do Not Disturb, or calling you. In addition, it lets you call and answer those extensions with the touch of

a button. To ensure that you’are using the correct equipment, compare your phone

and console with the diagrams on the next two pages.

This handbook is divided into three sections:

BASICS PLACING AND ANSWERING AN OUTSIDE CALL, PLACING AND ANSWERING AN INSIDE CALL, HOLD and TRANSFER.

FEATURES use of each.

PHONE CODES features communications manager.

Pages four, five and six contain a section called THE PHONE’S FEATURES. All of the features are listed (alphabetically), and are accompanied by a short definition which tells you when to use the feature.

NOTE: Standard Numbering Plan. If the Plan is in any way changed, the

numbers and codes used to access features may change consult the installer or system manager for more information.

covers the operation of the most commonly used features:

presents each feature alphabetically, and instructions for the

lists the codes required when using some of the

this information should be supplied by the installer or

This handbook is written in accordance with the system’s

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Selectable Display Messages

22.

24.

25.

26.

27.

28.

29.

30.

31.

32.

33.

34.

35.

36.

38.

39.

40.

41.

42.

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THE PHONE’S FEATURES

Line/Line Group Numbers

Throughout the handbook, each feature name is preceded by a checkbox. If the box is pre-checked, your phone always has this feature.

Check off the boxes for the other features that your phone has. NOTE:

lower right corner). This key enables you to disconnect callers without hanging up

continually replacing the handset. Throughout the handbook, substitute

“Press for “Hang up the handset” to continue processing calls.

ACCOUNT CODES: Account Code to a call for easy identification.

AFTER HOURS speakers when you are not on duty.

ALTERNATE OPERATOR: still have all calls answered? Send them to the Alternate Attendant.

AUTOMATIC FAULT REPORTING: and reports them.

BACKGROUND MUSIC: system.

BARGE-IN: already on a call’! Barge-In lets you interrupt the conversation.

BUSY OUT EXTENSIONS AND LINES: with an extension? Busy it out until it can be fixed,

CALCULATOR: CALL FORWARDING CANCEL:

throughout the system at the end of the day or end of the week. CALL PARKING:

Park it, then page the person. The person can answer from any extension.

CAMP-ON: you, rather than having them call you back later? If you Camp-On, the other person knows that you are waiting.

when your system is installed behind a

The DSS Console is equipped with a key labeled RLS (in the

you can continue to place calls, answer calls, etc. without

Need to track calls for billing purposes? Assign an

RINGING:

Important that you speak to someone even though they’re

Perform calculations while on a call or off.

Answered a call for someone who’s not at their desk?

Want to wait for someone who’s busy on a call to answer

FEATURE KEYS:

Make calls ring other extensions or paging

Need to be away from your telephone but

Determines the cause of alarms

Turn Background Music on or off for the entire

Having a problem on a line or

Cancel all the Call Forwardings

Allows to access time-saving features

For use with: Extension Speed Dial (P.

line Groups

Line Numbers

Meet-Me Conference

For use with: Meet-Me Conference

and

Walking Class of Service Code

For use with: Walking Class of

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Extension Speed Dial Codes

Code Number Stored with Code

CONFERENCE: DIRECT STATION SELECTION

using your phone to call others which doesn’t require remembering numbers and names.

DIRECTED CALL PICKUP: without going to their desk? Use Directed Call Pickup.

DO NOT DISTURB OVERRIDE:

though their phone is in Do Not Disturb? Do Not Disturb Override gives

you that ability.

EXTENSION SPEED DIAL: automatically dial at the touch of a button, saving you time and trouble.

FAST PHONE ASSIGNMENT: desk or taking their old phone to a new location? From your telephone, match the extension number with the kind of phone.

FLASH: hanging up? Flash gives you a new dial tone.

FORCED LINE DISCONNECT: one’s on it? Restore it for use by forcibly disconnecting it.

GROUP CALL PICKUP:

telephones (for instance, another department) without leaving your desk.

HEADSET: number of calls quickly and easily.

Want to make another call on the line you’re using without

Lets you talk with up to six other people

KEYS:

Want to answer -someone else’s telephone

Numbers you choose and store

Someone getting a new phone at their

Got a line that’s “busy” even though no

Lets you answer calls ringing at a group of

Replace your handset with a headset, and handle a greater

A quick one-button method of

Need to speak to someone even

HUNT GROUP MONITORING:

progress of calls as they pass through a group of telephones (a hunt

group), as well as add or remove extensions from the group. LAST NUMBER

last number you dialed at the touch of a button. MEET-ME CONFERENCE:

manv as six other inside parties simblv bv

From your telephone, monitor the

Saves you by automatically recalling the

Lets either party on an inside call add on as

a code.

(continued)

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THE PHONE’S FEATURES (continued)

MESSAGE WAITING:

call or not at their desk? Signal them to call you back.

Take a message for someone who’s busy on a

Extension Speed Dial Codes

For use with: Extension Speed Dial (p. 21)

PAGING:

public address system to make a page.

PRIVACY:

against this by enabling privacy.

REMOVING LINES, EXTENSIONS AND FROM SERVICE:

longer going to use a group of lines and extensions in your system? Take them, and the related printed circuit boards of service from your telephone.

RINGING ASSIGNMENTS:

on so many lines? The secretary should receive ringing on all lines instead? Change the ringing assignments of their extensions from your telephone.

SAVE: SELECTABLE DISPLAY MESSAGES:

when someone from a display phone calls you, they see that message.

SYSTEM SPEED DIAL:

all other extension users to dial at the touch of a button.

TIME AND DATE SETTING: You

display window when necessary.

VOICE MESSAGES:

extension (station) number, and the time.

VOLUME CONTROLS:

levels to your liking.

Need to make an announcement for all to hear? Use the

Are your calls periodically interrupted by others? Guard

that operate them out

The boss no longer wants to hear ringing

Save any call for automatic recalling at a later time.

Choose a message so that

Store numbers in central memory for you and

can change the time and date in the

Provides two messages to you, telling your

Ringing too loud? Adjust the ringing and voice

Code Number Stored with Code

WALKING CLASS OF SERVICE:

from a phone where it is normally prohibited? Walking Class of Service

lets you make that call at any extension.

Need to make a long distance call

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PHONE CODES

Line Access Codes

For use with: Outside Calls

System (p. 33) Walking Class of Service

Park Codes

I I

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37)

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Outside Calls

Placing an Outside

There are two ways to place an Outside Call:

Use Method if you have line keys on your telephone. Use Method 2 if you don’t.

Cl Method 1

To place an Outside Call:

1. Lift handset.

2. Press a fine key.

3. Dial access digit (if needed) and the number.

Method 2

To place an Outside Call:

Lift handset.

2. Press

3. Dial a Line Access Code.

4. Dial number.

Call

If you don’t hear dial tone, go to

step 2. The access digit is usually 9.

For the Line Access Codes, see PHONE CODES (at the back of

this handbook}.

For use with: Call Parking (p. 16)

WWWWW

Answering

To answer an Outside Call:

Lift handset.

2. Press the flashing line key.

an Outside Call

If you don’t answer the call, go to step 2.

If the call is ringing over a

speaker, press

instead.

, then

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Inside Calls

Walking Class of Service

Placing an Inside Call

There are three ways to place an lnslde Call:

Use Method 1 if you have a DSS Console key for the person you want

to call.

Use Method 2 if you have a Hotline key for the person you want to call (but don’t have a DSS Console key for that person).

Use Method 3 if you have neither a DSS Console key nor a Hotline key for

that person.

Method 1

To place an lnslde Call:

1. Lift handset.

2. Press the DSS Console key of the telephone you want to call.

Cl Method 2 To place an Inside Call:

Lift handset.

2. Press the Hotline key of the

person you want to call.

Method 3

To place an Inside Call:

Using this procedure allows you to make only one unrestricted call. You must repeat the procedure each time you want to make an additional call.

To place a call from a restricted telephone:

1. Lift handset.

2. Press

3. Dial # twice.

4. Dial the Walking Class of Service Code.

5. Dial a Line Access Code.

6. Place your call.

For the Walking Class of Service Code, see PHONE CODES (at

the back of this handbook).

See PHONE CODES.

1. Lift handset.

2. Press

3. Dial the extension you want to For a shortcut, see Direct Station call.

To make the other phone ring, dial 5 before step 3.

Selection.

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Voice Messages

Answering an Call

To hear the time:

NOT LIFT THE HANDSET

1. Dial 1.

To hear your extension (station) number:

DO NOT LIFT THE HANDSET

1. Dial 2.

Volume Controls

To adjust the handset volume:

Lift handset.

Press

3. Press VOL UP or VOL DN until you reach a suitable volume.

4. Hang up.

To the ringing volume:

You hear dial tone.

To answer an Inside Call:

1. Lift handset.

2. Press the flashing ICM key.

If the key continues flashing, more

Continue pressing the ICM key to

answer them.

callers are waiting.

Hold

To put a call on Hold:

1. Press

To answer a call on Hold:

1. Press the fluttering or blinking key.

An outside call can be put on a special kind of Hold, where it can be

answered only at the telephone where it was put on Hold. This is called

Exclusive Hold.

To put a call on Exclusive Hold:

1. Press HOLD/BGM twice. The line key blinks.

If an outside call, the line key

flutters; if an inside call, the

key blinks.

DO NOT LIFT THE HANDSET

1. When you hear ringing, press VOL UP or VOL DN until you

reach a suitable volume.

To answer a call on Exclusive Hold:

1. Press the blinking line key.

NOTE: the telephone where it was placed on Hold. If it is still not answered, it eventually rings your telephone. You can answer it in the normal manner. The display reads: RING NO ANS xxx (where xxx is the three-digit number of the extension where the call was put on Hold) or R-(extension’s assigned name).

If someone forgets to answer a call on Hold, it eventually rerings

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Time and Date Setting

You can only Transfer outside calls.

There are three methods for transferring a call:

Use Method 1 if you have a DSS Console key for the person you want to

Transfer the call to.

Use Method 2 if you have a Hotline key for the person you want to call

(but don’t have a DSS Console key for that person).

Use Method 3 if you have neither a DSS Console key nor a Hotline key for

the person you want to call.

Cl Method 1

To a call:

1. Press the DSS Console key of the person to receive the call.

Announce the call and hang up or just hang up.

Method 2

To Transfer a call:

1. Press the Hotline key of the person to receive the call.

Announce the call and hang up or just hang up.

Method 3

To a call:

1. Press

2. Dial the extension.

NOTE:

telephone from which it was transferred.

You may receive unanswered transfers from throughout the system. A call rings only after it rerings the extension from which it was transferred. Answer the call in the normal manner. The display shows: RING NO ANS xxx (xxx is the extension to which the call was transferred) or (extension’s assigned name).

If a transferred call is not answered, it eventually rerings the

Also, see Direct Station Selection. Announce the call and hang up

or just hang up.

To set the time:

1. Lift handset.

2. Press

3. Dial

4. Dial 8.

5. Enter the hour.

6. Enter the minutes after the hour.

7. Enter the seconds after the minute.

8. Hang up.

To set the date:

Lift handset.

2. Press

3. Dial #.

4. Dial 9.

Enter the month.

6. Enter the day of the month.

7. Enter the last two digits of the year.

Hang up.

Display: SET TIME HHMMSS Enter 00-23 A.M.;

PM.; PM.).

Enter Enter 00-59.

Display: SET DATE MMDDYY Enter 00-12 (OO=January;

Enter 00-31. Enter

Page 15

System Speed Dial (continued)

FEATURES

3. Dial

4. Enter a System Speed Dial Code.

5. Enter the number of the line or

line group (01-32 or 9X) you want the call to dial out on.

6. Dial the telephone number to be stored.

7. Hang up.

Display: ENTER BIN # For the Speed Dial Codes, see

PHONE CODES (at the back of

this handbook).

Display: LINE (01-32, 9X)? For your line (or line group) numbers, see PHONE CODES (at the back of this handbook).

Display: TEL. NUMBER?

To call a System Speed Dial number:

1. Lift handset.

2. Press

3. Dial the System Speed Dial

Code of the number you want to call.

OR Press a System Speed Dial key.

Display: SPEED DIAL BINS

For the System Speed Dial Codes, see PHONE CODES (at the back of this handbook).

To dial out two Speed Dlal numbers together:

1. Speed Dial out the first number.

2. Press

3. Speed Dial out the second number.

Account Codes

The Account Code can be ten digits or less.

To assign an Account Code to a call:

1. Place the call.

2. Dial # the other person answers.

3. Enter the Account Code.

To assign an Account Code to a call In progress:

1. Press

2. Dial #.

3. Enter the Account Code. If the code is less than ten digits,

4. Press the blinking line key.

To switch the system’s ringing to designated extensions or

paging speakers after normal worklng hours (I.e., when you are not on duty):

Press the NIGHT key.

dialing and before

After Hours Ringing

DO NOT LIFT THE HANDSET

This puts the call on Exclusive

Hold.

dial

before step 4..

This returns the call to you.

The NIGHT key is steadily lit, and the display reads: NIGHT MODE ON.

To return to the normal ringing, press the key again out, and the display reads: NIGHT MODE OFF

it goes

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Cl Alternate Operator

Selectable Display Messages

To send all calls to another extension as the Alternate

1. Lift handset.

Press

Dial #.

4. Dial the number of the extension where you want to send your calls.

5. Dial 3.

6. Hang up.

Operator):

The NIGHT key flutters and the

display reads: ALT OPR ASSIGNED.

If you hear a fast busy tone and

the display window reads:

SORRY INVALID, you can’t send your calls to that extension another.

To return all calls to your telephone:

DO NOT LIFT THE HANDSET

1. Press the NIGHT key.

The key goes out and the display reads: CANCEL ALT OPR.

Automatic Fault Reporting

To the cause of a MAJOR ALARM or MINOR ALARM you see on your dlsplay:

DO NOT LIFT THE HANDSET

1. Press MSG./FLASH.

2. Lift the handset and hang up.

The cause of the alarm displays. Continue pressing the key until all

messages are displayed. You can also press RELEASE on

the DSS Console.

try

When someone with a display telephone calls you, they see the message that you choose.

To choose a message:

1. Lift handset.

2. Press

3. Dial #.

4. Dial 6.

5. Dial 00-63 to choose one of the display messages.

OR handbook).

Press VOL DN to scroll down through the messages until you see the one you want, then press the SAVE key.

6. Hang up.

For the messages, see PHONE CODES (at the back of this

Press VOL UP to move back up

through the list of messages.

The NIGHT key flutters.

To cancel the selected message:

1. Lift handset.

2. Press

3. Dial

4. Hang up.

System Speed Dial

You can store System Speed Dial numbers. Each number can be up to 16 digits long.

To store a System Speed number:

1. Lift handset.

2. Press

Display: SPEED DIAL BINS

(continued)

Page 17

Ringing Assignments (continued)

Cl Background Music

7. Dial the code for the desired Ringing Assignment.

8. Hang up.

Line keys flash for all incoming

calls, but no ringing is heard: Dial

0. Display: LAMP ONLY

Line keys flash for all incoming

calls, and ringing is heard for each call: Dial

Display: UNCOND. RING Line keys flash for all incoming

calls, and ringing is heard for each call after a delay period (duration of delay is established in programming): Dial 2.

Display: DELAY RING Line keys flash for all incoming

calls, and ringing is heard for all calls

Ringing is enabled (otherwise, normal Ringing Assignments are in effect): Dial 3. Display: NIGHT RING

Save

To Save a number for later:

1. Press SAVE any time during the call.

To call the saved number:

when Off-Hours

To turn the Background on or off system-wide:

1. Lift handset.

2. Press

3. Dial #.

4. Dial 5.

5. Dial 6.

6. Dial 1 to turn on the music. OR

Dial 0 to turn off the music.

7. Hang up.

Display: CONFIGURE SYSTEM

Display: MUSIC Display: UPDATE COMPLETE

Barge-In

To Barge-In to a conversation (after attempting to call and

a busy signal or “Please do not disturb”):

DO NOT HANG UP

1. Dial 3.

2. If you hear ringing, you can dial 3 again.

When the CONF key flashes, speak to the other person; otherwise, wait until the other

person answers. If you hear two beeps, you can

speak to the other person.

1. Lift handset.

2. Press SAVE.

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Page 18

Busy Out Extensions or Lines

To Busy Out an extension‘or line:

1. Lift handset.

Press

3. Dial

4. Dial three-digit number of extension or line to be Busied out.

5. Dial 0.

6. Hang up.

Key of Busied Out line or extension (on the DSS Console) is steadily lit.

To return a Busied Out extension or line to service:

1. Lift handset.

2. Press

3. Dial

4. Dial the three-digit number of the Busied Out extension or

line.

5. Hang up.

NOTE:

line, they hear, “The number you have dialed is not in service,” and the display shows: VACANT NUMBER. The person then hears a busy signal.

If someone attempts to call or access a Busied Out extension or

7. Dial 9. Display: UPDATE COMPLETE

8. Hang up.

NOTE:

removed from service.

The Station PCB that operates your telephone cannot be

To return a PCB to operation,

repeat the procedure, but dial 3

for steps 5 and 7. The display will

show: INSTALL CARD #.

Cl Ringing Assignments

To change an Rlnglng Asslgnments:

1. Lift handset.

2. Press

3. Dial

4. Dial 5.

5. Dial 7.

6. Dial the three-digit number of the extension whose Ringing Assignments you wish to change.

Display: CONFIGURE SYSTEM Display: EXT# +

(continued)

Page 19

Removing Lines, Extensions and

from Service

To remove a line or extension from use:

1. Lift handset.

2. Press

3. Dial #.

4. Dial three-digit number of the problem line or extension.

5. Dial 9.

6. Hang up. To return the line or extension to

To remove a Printed Circuit Board (PCB) from operation:

Lift handset.

2. Press

Dial #.

4. Dial 5.

Dial 9.

6. Dial number of PCB to be removed.

service, repeat this procedure, but skip step 5.

Display: CONFIGURE SYSTEM Display: REMOVE CARD #

Printed Circuit Board Dial Station PCB

Station PCB Station PCB Station PCB Station PCB Station PCB

Line PCB # 7 06

Line PCB # 8 07

Line PCB # 9 08

Line PCB 09

Line PCB

Line PCB Auxiliary PCB 12

00 01 02 03 04 05

10 11

Cl Calculator

To turn the Calculator on or

1: Press the P/C key.

To perform a calculation:

1. Enter first number in calculation.

2. Press function key ( x or

3. Repeat first two steps as needed.

4. Press = key to receive answer.

To clear an entry:

1. Press * .

To clear an entire calculation:

1. Press

To store a number in memory:

1. Press SAVE. If you don’t want the number

To retrieve a number from memory:

1. Press the M Calculator key.

To change the sign of a number (from positive to negative or negative to positlve):

DO NOT LIFT THE HANDSET

Display: CL (when the Calculator is on).

DO NOT LIFT THE HANDSET

saved into the next calculation, press

1. Press REDIAL.

Page 20

Call Forwarding Cancel

To cancel all forwarded calls (Call Forwardlng requests) and all selected Dlsplay Messages system-wide:

1. Lift handset.

Press

3. Dial

4. Dial

5. Hang up.

Call

If your telephone (or DSS Console) has PARK ORBIT keys, replace steps

2 and 3 in both procedures below with the single step, “Press the PARK

ORBIT key.”

To park a call:

1. Answer the outside call.

2. Press

3. Dial the Park Code. For the Park Codes, see PHONE

4. Notify the desired party of the call and the Park Code.

5. Hang up.

CODES (at the back of this handbook).

Display: PARKED IN nn (where nn is a two-digit Park Orbit Code). You can notify the party by using a Hotline key or by paging them.

To Page:

Lift handset.

2. Press

3. Decide which zone you want to page and dial the appropriate

code.

Dial

5. Make your announcement.

6. Hang up.

To Page All Zones

Zone

1 Zone 2 Zone 3

Zone 4

Zone 5

Zone 6

Zone

Dial

1 2 3 4 5 6 7 8

Privacy Release

To a wlth a member of your Privacy

Release Group:

1. Lift handset.

2. Press the line key of the call you want to join.

To prevent a member of your Release Group from Jolnlng your outside call:

1. While on the call, press the line key.

2. To release privacy, press the line key again.

Up to five other members of your

group may also join this call.

The CONF key flashes when you have joined the conversation.

The line key flashes. Display: PRIVACY

The line key is steadily lit. Display: RELEASE PRIVACY

Page 21

Message Waiting

To leave a Message Waiting (after hearing a busy signal, “Please do not disturb,” or receiving no answer):

DO NOT HANG UP

1. Press MSG./FLASH.

2. Hang up.

To cancel a Message Waiting before the other person calls back:

NOTES:

your telephone and the display window shows: ORBIT RECALL xxx (where xxx is the three-digit line number of the extension where the call

was parked).

You may also receive unanswered Parked calls from throughout the system. A call rings at your phone only after it has rung back at the extension where it was parked. Answer the call in the normal manner. The display shows: RING NO ANS xxx (where xxx is the three-digit number of

the extension‘where the call was parked) or R-(extension’s assigned

name).

If the other person doesn’t pick up the call, it eventually rerings

To answer a parked call:

1. Lift handset.

2. Press

3. Dial the number of the extension where you left the

Message Waiting.

4. Hang up.

Paging

If your telephone (or DSS Console) has a PAGE key, replace steps 2

through 4 in the following procedure with the single step, “Press PAGE

key.’

Lift handset.

2. Press

3. Dial the announced Park Code.

Camp-On

Display: CALL FROM ORBIT

To signal (Camp-On to) a busy extension:

DO NOT HANG UP

1. Dial 2. The busy signal stops. If you receive another busy

signal, you cannot Camp-On to

that extension.

When the other extension is free, you are automatically connected.

Page 22

Cl Feature Keys Meet-Me Conference

A key (or keys) on your telephone may directly access one of the following features if your system is installed behind a

Feature

A number (O-9)

or character ( *

Pause

__ Delay

Flash

Keys That Access This Feature

Conference

To Conference up to six other callers:

1. Place first call (inside or outside).

Press CONF.

3. Place second call (inside or outside).

Press

The CONF key flashes and the display shows: CONFERENCE CALL.

If you hear a fast busy tone, you cannot place a Conference call at this time

Add more callers by repeating steps 2, 3 and 4.

try again later.

To establish a conference with up to six other parties:

Page all parties to join the

conference and announce the Meet-Me Conference Code.

2. Press

3. Dial the announced Meet-Me Conference Code.

For the Meet-Me Conference Codes, see PHONE CODES (at

the back of this handbook).

If you receive a fast busy tone, a Meet-Me Conference cannot be established at this time again later.

try

To join a Meet-Me Conference (when invited):

1. Lift handset.

2. Press

3. Dial the announced Meet-Me Conference Code.

The CONF key flashes when three or more callers have joined

in a conversation.

NOTES:

one other inside party remains in the conversation. The CONF key flashes on all Multibutton Telephones joined into

a Conference.

If you hang up, the other parties remain as long as

Page 23

Hunt Group Monitoring (continued)

Direct Station Selection (DSS)

To remove your telephone from a hunt group:

1. Lift handset.

2. Press INTITRF.

Dial 6.

4. Dial #.

5. Hang up.

NOTES: You

The display shows information about the line or extension number of the

call that has been waiting the longest to be answered.

cannot remove the Master Extension from the hunt group.

To return your telephone to a hunt

group, repeat the procedure, but dial 5 for step 3.

Last Number Redial

If you want the call to dial out on a line other than the one originally used, press the desired line key before step 1.

To the last number called:

1. Lift handset.

2. Press REDIAL.

To program a key on your for Station Selectlon:

Lift handset. Press

2. Dial #.

3. Press the key you want to

assign.

Dial the number of the

extension you want assigned to that key.

Hang up.

Display: DSS LAMP FIELD The dial tone stops. The selected key flashes.

To “clear” a key assignment,

enter 300 for this step.

To call an extenslon uslng a DSS key on your telephone:

1. Lift handset.

2. Press

3. Press the desired DSS key.

Display: DSS LAMP FIELD

Page 24

Directed Call Pickup

To monitor calls to a hunt group:

If your telephone is equipped with a Directed Call Pickup key, you may be able to replace steps 2 through 4 in the following procedure with the single step, “Press Directed Call Pickup key.”

To pickup a call ringing at another extension:

1. Lift handset.

2. Press

3. Dial

4. Dial the ringing extension’s number.

DISPLAY P-( Extension’s

assigned name) of PICKUP

FROM xxx (where xxx is a

digit extension number).

Do Not Disturb Override

To speak to someone whose telephone is in Do Not Disturb:

1. Lift handset.

2. Press that person’s DSS Console key.

Press the same DSS Console

key again.

You hear, “Please Do Not

Disturb,” then a fast busy tone. Display: DO NOT DISTURB If you hear, “Please Do Not

Disturb” again, that person is on a call see Barge-In.

either try again later, or

Look at the DSS Console key

assigned the Master Extension Number for the hunt group or

the key assigned to an

individual telephone in the hunt group.

2. Look at the display window on the telephone.

Number of calls

waiting

L=Line calling

X=Extension

calling

Number of line or extension

that is waiting

Duration of

call waiting

(max:

If: Master Extension key is steadily lit: all extensions in the hunt

group are busy.

Individual telephone’s key is

steadily lit: the user is on a call.

Individual telephone’s key is

fluttering: the telephone is in Do

Not Disturb. Individual telephone’s key is

flashing quickly: the telephone

has been removed from the hunt group.

When a call is placed to the hunt

group (the Master Extension Number), the following appears (see below):

(continued)

Page 25

Headset Installation

To Install:

1. Unplug and remove the handset and handset cord.

2. Plug in the headset.

Throughout the handbook, whenever the instructions say

“Lift the handset,” press the ICM key instead.

Hunt Group Monitoring (Supervisor Station

To remove a telephone from a hunt group:

Lift handset. Press Dial #. Press the DSS Console key of the telephone to be removed from the hunt group. Dial 6. Hang up.

Display:

To return a telephone to a hunt

group, repeat the procedure, but dial 5 for step 5.

Extension Speed Dial

You can store numbers at your telephone. Each number you store

can be up to 27 digits long.

To store a number:

Lift handset.

Press Dial #.

Press one of the 18 keys.

Dial an Extension Speed Dial

Code.

Enter the number of the line or

5. line group (01-32 or 9x) you

want the call to dial out on.

Dial the telephone number to

6. be stored.

Hang up.

To call a stored number:

Lift handset.

Press

Press the Speed Dial key of

the number.

Dial the Extension Speed Dial

Code of the number.

To dial out two Speed Dial numbers together:

1. Speed Dial out the first number.

2. Press

3. Speed Dial out the second number.

Display: SPEED DIAL BINS Display: ENTER BIN #

This is the Speed Dial key where the number is stored.

For the Extension Speed Dial Codes, see PHONE CODES (at

the back of this handbook).

Display: LINE

For your line (or line group) numbers, see PHONE CODES

(at the back of this handbook).

Display: TEL. NUMBER?

Display: SPEED DIAL BINS

Page 26

Fast Phone Assignment

Flash

To assign a phone type to a specific extension (or unassign a phone type):

1. Lift handset.

2. Press

3. Dial

4. Dial 5.

5. Dial 8.

6. Dial three-digit number of the extension you wish to assign a specific kind of phone.

7. Dial that type of phone’s code.

8. Hang up.

NOTE:

display shows: IMPROPER REQUEST

If you try to enter a phone type that cannot be accepted, the

Display: CONFIGURE SYSTEM Display: EXT# + TYPE

Electronic Single-Line Set: Dial 0 Display: SINGLE LINE SET

Single channel Multibutton

or Dial 1

Display: KEY SET

Single channel Display

Multibutton Display: DISPLAY SET

Dual channel Multibutton

or Dial 3

Display: DUAL Dual channel Display

Multibutton Display: DUAL DISPLAY SET

Off-Premises Extension: Dial 5

Display: OPX SET

Dial 2

Dial 4

To Flash a line:

DO NOT HANG UP

1. Press MSG./FLASH.

Forced Line Disconnect

You hear dial tone. You can place another call in the normal

manner.

To disconnect a busy

1. Lift handset.

2. Press key of busy line you wish to free.

3. Dial

NOTE:

call is dropped.

If a line is in use when Forced Line Disconnect is performed, the

Group Call Pickup

If your telephone is equipped with a Group Call Pickup key, you may be able to replace steps 2 through 4 in the following procedure with the single step, “Press Group Call Pickup key.”

To answer a call at a group of telephones:

Lift the handset.

2. Press

3. Dial

4. Dial

Display: PICK-UP FROM nnn (where nnn is the ringing extension’s three-digit number) P-( extension’s assigned name).