TIE PLUS24, PLUS36, PLUS64, Businesscom PLUS 24, Businesscom PLUS 36 Installation And Maintenance Manual

...

SYSTEM PRACTICE 01651 IMG

BUSINESSCOM

24/

Installation

Issue

This manual should be read in its entirety before

attempting to install or program the system.

This manual has been developed by TIE/communications. Inc. It is intended for the use of its customers and service personnel.

Any

comments or suggestions for improving this manual would be appreciated. Forward your remarks to:

and Maintenance

2-O

Attention: Manager, Technical Publications

February

TIE/communications, Inc.

5 Research Drive

Shelton, CT 06484

information in this manual is subject to change. While every effort has been made to eliminate errors, the

company disclaims liability for difficulties arising from interpretation of the information contained herein.

BUSINESSCOM PLUS is a trademark of TIE/communications, Inc.

Form 0006 April 1963

005093150

Printed in U.S.A.

BUSINESSCOM PLUS

REVISION CONTROL

REVISIO

1-O

2-o

DATE

31 DEC 85 Initial Release of Manual. Software Level B.

7 FEB 86

Incorporated additional programming conditions in Section 4.

CHANGE

OF BUSINESSCOM PLUS ILLUSTRATIONS

FIGURE # Figure l-l

Figure l-2 Figure 1-3 Figure 1-4 Figure

Figure 5-lb

Figure Figure 6-l Figure 6-2 Figure 6-3

Figure 6-4 Figure 6-5 Figure 6-6

Figure 6-7 Figure 6-8 Figure 6-9 Figure 6-10 Figure 6-11 Figure 6-12 Figure 7-1 Figure 7-2 Figure C-l Figure C-2

TITLE

LINE STANDARD 5 LINE EXECUTIVE DISPLAY

TELEPHONES.

8, LINE STANDARD TELEPHONES 8, LINE EXECUTIVE DISPLAY TELEPHONES

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DSSCONSOLES.........................................l- 6

BUSINESSCOM PLUS 24 INSTALLATION LAYOUT. BUSINESSCOM PLUS 36 INSTALLATION LAYOUT. BUSINESSCOM PLUS 64 LAYOUT. BACKGROUND INSTALLATION. DOOR CHIME BOX INSTALLATION DSS CONSOLE INSTALLATION

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EXTERNAL ALARM SIGNALS TO STATIONS INSTALLATION EXTERNAL PAGING CONTACTS WIRING. EXTERNAL PAGING OUTPUT WIRING

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MUSIC ON HOLD (EXTERNAL) INSTALLATION MUSIC ON HOLD CONTACTS WIRING

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......

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BUSINESSCOM PLUS 64 B-PFU-A PCB POWER FAILURE STRAPS . REMOTE BUSY LINE INDICATION (FAX) INSTALLATION SPEAKERPHONE PCB INSTALLATION. WALL-MOUNTING INSTALLATION PROGRAMMING SWITCH-WR

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ENTERING THE PROGRAMMING MODE

PRINTED CIRCUIT BOARD

OFF-PREMISES EXTENSION CONNECTIONS

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PAGE

1-3 1-4 l-5

6-3 6-4

6-7 6-8 6-9

6-12

6-14

7-3 7-4

C-5 C-5

INDEXOFBUSINESSCOMPLUSTABLES

FIGURE #

l-l

1-2 SPECIFICATIONS, BUSINESSCOM PLUS 36 . . . . . . . . . . . . . . . . . .

‘lhble 1-3 SPECIFICATIONS, BUSINESSCOM PLUS 64 . . . . . . . . . . . . . . . . . . l-11

‘lhble 3-1 ‘lhble 5-l BUSINESSCOM PLUS 24

5-2

5-3

8-l

C-l

C-2

C- 3 “B” BLOCK STATION LOCATIONS

TITLE

SPECIFICATIONS, BUSINESSCOM PLUS 24 . . . . . . . . . . . . . . . . . . . 1-9

FORM, BUSINESSCOM PLUS 24 I36 I64 . . . . . . . . . . . . . . . 3-4

. . . . . . . . . . . . . . . . . . . . . . . 5-14

BUSINESSCOM PLUS 36 . . . . . . . . . . . . . . . . . . . . . . . 5-15

BUSINESSCOM PLUS 64 TELEPHONE TEST PROCEDURE B-STUD PCB SPECIFICATIONS. B-STUD STATION BLOCK CONNECTIONS.

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5-16

8-2 C-6 C-7 C-8

BUSINESSCOM PLUS

ELECTRONICKEYTELEPHONESYSTEMS

INTRODUCTION

Section 1, SYSTEM DESCRIPTION, introduces the reader to the system. Section 1 contains general descriptive information

about the system components, and details the telephone company, site and FCC requirements. It also includes a specification

table.

Section 2, FEATURES, provides a detailed description of every feature available in the system. Additional data on key callouts, flash and signaling patterns, and display messages is also included.

Section 3, HARDWARE CONFIGURATION, allows the reader to develop the Order Sheet. The Order Sheet is used to record the equipment (hardware) requirements of the installation site.

Section 4, SOFTWARE CONFIGURATION, consists of the instructions necessary to configure the system programmable options. The data base developed in this section is entered on the Program Record Form (Appendix A). The codes on the Program Record Forms are entered into system memory during installation.

Section 5, INSTALLATION, includes all the information required to successfully install the system.

Section 6, INSTALLATION OF OPTIONAL EQUIPMENT, contains description and installation data on each piece of optional equipment that can be used with the system.

Section 7, PROGRAMMING, tells the reader how to enter the data base recorded on the Program Record Forms into system memory. All systems must be programmed to some degree before being operational.

Section 8, MAINTENANCE, is the final section of the manual and provides maintenance instructions for the system.

Appendix A contains the Program Record Form.

Appendix B contains the Operational Specifications.

Appendix C contains information on the Off-Premises Extension.

ELECTRONICKEYTELEPHONESYSTEMS

CONTENTS

INTRODUCTION.

2. SYSTEM DESCRIPTION. Key Service Unit And Power Supply Telephones

Options. .........................

3. SPECIFICATIONS.

4. SITE REQUIREMENTS.

5. FCC AND TELCO REQUIREMENTS Notification To Incidence Of Harm Hearing Aid Compatibility

6. RADIO FREQUENCY INTERFERENCE.

1.01

INTRODUCTION

The System Description Section provides basic

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PAGE

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1-2

1-7 1-7 1-7

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information pertaining to the Businesscorn Plus

24 family of Electronic Key Telephone Systems.

2.01

SYSTEMDESCRIPTION

The Businesscom Plus use micro-

processors as the main processors and additional processors for tasksharing between the Main Processing Unit and the station Printed Circuit Boards Also used is a space division matrix.

2.02 The Businesscom Plus 24 has a maximum capacity

of eight Central Office (CO) lines, six Intercom links and 24 stations. Privacy is provided on all calls.

2.03

The Businesscom Plus 36 has a maximum capacity

of 12 CO lines, six Intercom links and 36 stations. Privacy is provided on all calls.

2.04

The Businesscom Plus 64 has a maximum capacity

of 24 CO lines, six Intercom links and 64 stations.

Privacy is provided on all calls.

KEY SERVICE UNIT AND POWER SUPPLY

1.02 This section describes the various components of the system, stations, instruments, specifications, site

and FCC requirements.

1.03 Documents which should be used in conjunction with this manual are the User’s Guide for the

Multibutton Telephone (PN 01651 MBB), the User’s Guide for the Executive Display Telephone (PN 01651 EDB), and the User’s Guide for the attendant telephone 01651 ACB).

2.05

The Key Service Units house replaceable

that control the system. The are

designed for wall mounting.

2.06

The power supply units have input requirements of

and are designed for wall mounting.

TELEPHONES

OPTIONS

2.07 The Businesscom Plus can use telephone from the Businesscorn Plus family.

2.08

Businesscorn Plus 8, 12, 24 Line Standard telephones (Figures l-l and 1-2) are equipped with

Door Chime Box

2.12 Door Chime Boxes can be installed to provide Boxes do not utilize station positions.

speakers to accommodate tone signaling and Intercom voice tone announcements. Various keys have red Light Emitting Diodes which provide a visual indication of call or

DSS Consoles

2.13 DSS Consoles permit easy and quick access to many

feature status. Ten function (DSS) keys are available and can be used as storage bins for Speed Dial and/or Intercom

a station position.

numbers. A slide control is used for speaker volume adjustment. A microphone is standard hardware that permits

Handsfree Reply On Intercom (Figure l-1).

External Page Zones

2.14 External zones can receive Background Music, CO

2.09

Businesscorn Plus Line Executive Display

telephones (Figures l-l and l-2) are equipped with all the features of Standard telephones as well as some extras as detailed in the next paragraph.

2.10 Executive Display telephones are factory equipped

with speakerphones. Speakerphones permit two-way handsfree conversations. CO line keys have both red and

green that give a visual indication of CO line status. A

liquid crystal display is provided that displays time and date and can be used as a visual indication of CO and Intercom numbers.

Single Line Telephones

2.15 Single line telephones can be used for locations not be installed on premises or as Off-Premise Extensions DTMF (2500 type), with standard tone or bell ringers. Single

line telephones have limited access to certain Businesscom

Plus features, including:

Intercom features (outbound) Ringing Intercom calls (inbound)

2.11 The following lists and describes the Businesscorn

Plus family of telephones:

Businesscorn Plus Family of Telephones

Telephone

Description

Standard 3 Line

Standard 5 Line 12TDX 24TS

Display 5 Line

Standard 8 Line 24TDX Display 8 Line 36TS 36TDX 64TS 64TDX

Standard 12 Line

Display 12 Line

Standard 24 Line

Display 24 Line

Direct CO Queue Group Access Direct CO Line Access Pickup of incoming calls and calls on System Hold Call Transfer (Screened or Unscreened) Incoming CO Audible Assignments Toll Restriction

Single line sets require special KSU hardware consider-

ations, and reduce the quantity of key phones in a given

system. The maximum number of Single line telephones is

approximately half of the system telephone maximum (see

Appendix C for details). NOTE: For simplification, this manual refers to Single line

telephones as whether or not the single line set is

installed off-premises.

signaling from outside the building. Door Chime

features and all stations. DSS Consoles do not utilize

Audible, Paging, and External Alarm Signals.

requiring key telephones. Single line telephones can

Single-line sets can be rotary, pulse (500 type) or

3 Line Standard Telephone

5 Line Standard Telephone

Figure l-l

LINE STANDARD AND 5 LINE EXECUTIVE

1-3

Standard Telephone

Line Standard Telephone

Figure 1-2

STANDARD TELEPHQNES

8 Line Executive Display Telephone

24 Line Executive Display Telephone

Figure 1-3

LINE EXECUTIVE DISPLAY TELEPHONES

Console

Speakerphones

2.16 Speakerphones, which can be installed in Standard telephones, permit handsfree CO conversations. The

5.01 Rules and regulations for the operation and

maximum number of speakerphones permitted in each

system is as follows:

established by the Federal Communications Commission (FCC). According to Part 68, “Connection of Terminal

System

24 36 64

Maximum

Equipment to the Telephone Network” and its amendments, several actions are required before and during the installation of customer-provided telephone equipment. These actions are listed and described in the following paragraphs.

FCC AND TELCO REQUIREMENTS

installation of telephone equipment have been

3.01

SPECIFICATIONS Refer to Tables l-2 and 1-3 for technical

NOTIFICATION TO TELCO

5.02 As owner of this telephone system, you must give the

specifications pertaining to the Businesscom Plus

systems.

company (telco) before connecting or disconnecting it: (1) Sufficient notice of your intention to use privately owned

telephone equipment.

SITE REQUIREMENTS

The particular lines to be used (telephone numbers

xxx-xxxx through xxx-xxxx).

4.01 The KSU should be installed in a clean, dry, secure location that prevents access by unauthorized

personnel. This location, as detailed in Section 5, should comply with Bell Functional Product Class Criteria of

(3) Model: Businesscom Plus

FCC Registration Number: Ringer Equivalence: Registered Jack:

September 1978, in publication PUB 48002 as stated in

3.4.3.2, paragraph C-Indoors With Environmental Control. The room must have adequate ventilation and have a

NOTE:

of the installation.

temperature range that does not exceed 32 to 113 degrees F (0 to 45 degrees C) with a 10 to 95% noncondensing, relative humidity.

4.02

The installation site should provide ample room to

INCIDENCE OF HARM

5.03

mount the KSU on the wall along with the necessary connecting blocks and any ancillary equipment. The installation site should not be located in areas subject to static electricity (e.g., dry copiers), vibration (e.g., heavy

machinery), or in areas likely to be (e.g., basement level).

must, whenever practical, notify the customer that service may be temporarily discontinued. The company must also attempt to inform the customer before actually disconnecting service. The telephone company must provide customers with an opportunity to correct the problem and must advise customers of their right to bring complaint

4.03

The customer must provide a dedicated NEMA

procedures before the FCC.

outlet with a and a 15 Amp circuit. A separate earth ground is required in addition to the third-wire ground on the AC circuit. If a music source or optional external paging equipment is installed, it must be connected to an AC circuit other than the system’s dedicated AC line. ONLY THE POWER SUPPLY SHOULD BE CONNECTED TO THE DEDICATED AC OUTLET.

following information to the operating telephone

Have telco drop the connectors within 25 feet

If customer-provided equipment is causing harm to the telephone network, the telephone company

Table SPECIFICATIONS, PLUS 24

GENERAL SPECIFICATIONS System Capacity:

CO Lines Intercom Talkpaths Key Telephones

MAX. NO.

8 6

System Capacity: Speakerphones OPX Telephones

MAX. NO.

12 12

ELECTRICAL SPECIFICATIONS Power Requirements: (AC Supply Must Be Dedicated) KSU/Power Supply Operating Range: 117 VAC

10%

60 Hz Hz

Power Dissipation:

Supply Unit: 340 Watts 2.9 Amp

1160 Grounding Requirements: KSU Ground lug, 14 AWG or larger copper wire to cold water pipe or known good earth ground

Cable Requirements: Four conductor (two-pair twisted) station wire. 1000 feet (304.8 m) using 24 AWG. 1500 feet (457.2 m)

using 22 AWG. Door Chime Box: 500 feet (152.4 m) using 24 AWG. Console: 1000 feet (304.8 m) using 24 AWG or

500

feet (152.4 m) if two consoles are used and one is

used as a BLF (Busy Lamp Field)

Background Music Specifications: Input Impedance: 600 OHMS

Input Level: Nominal 250

Limit for Alarm Circuit:

Loop Resistance: 1000 OHMS Max. Maximum Input: 1 Volt RMS

Music On Hold Specifications: External Paging Specifications: Input Impedance: 600 OHMS Output Impedance: 600 OHMS

Input Level: Nominal 250 Output Level: Nominal 250 Maximum Input: 1 Volt RMS Maximum Output: 400 RMS

MECHANICAL SPECIFICATIONS Dimensions and Weights:

KSU: Power Supply:

Executive/Key Telephone: Door Chime Box: DSS Console:

16.8 in.

430.0 mm

12.1 in.

310.0 mm

3.1 in.

80.0 mm

5.1 in.

131.0 mm

2.0 in

52.0 mm

x 21.5 in. x 7.8 in. x 550.0 mm

x 14.2 in.

x 200.0 mm x 4.8 in.

x 363.5 mm x 122.0 mm x 8.0 in. x 8.6 in.

x 205.0 mm x 221.0 mm x 3.9 in. x 1.4 in.

x 99.0 mm x 35.0 mm x 7.4 in. x 8.8 in.

x 189.0 mm x 224.0 mm

26.5 Ibs.

12.0 kg

12.8 Ibs.

5.8 kg

2.2

1.0 kg

0.4

0.2 kg

1.3 Ibs.

0.6 kg

ENVIRONMENTAL SPECIFICATIONS Environmental Operating Conditions:

Temperature: KSU and Telephones: 0 to 45 degrees C Door Chime Box: -20 to 60 degrees C

(32 to 113 degrees F) ( -4 to 140 degrees F)

Humidity: 10% to 95% noncondensing

Table 1-2 SPECIFICATIONS, PLUS 36

GENERAL SPECIFICATIONS System Capacity:

CO Lines

Intercom Talkpaths

MAX. NO.

System Capacity:

Speakerphones

OPX Telephones

MAX. NO.

12 18

Stations 3 6

ELECTRICAL SPECIFICATIONS

Power Requirements: (AC Supply Must Be Dedicated)

Supply Operating Range: 117 VAC 10%

60 Hz Hz

Power Dissipation:

Supply Unit: 480 Watts 4.1 Amps

1638

Grounding Requirements:

KSU Ground lug, 14 AWG or larger copper wire to cold water pipe or known good earth ground

Cable Requirements:

Four conductor (two-pair twisted) station wire. 1000 feet (304.8 m) using 24 AWG. 1500 feet (457.2 m) using 22 AWG. Door Chime Box: 500 feet (152.4 m) using 24 AWG. Console: 1000 feet (304.8 m) using 24 AWG or 500 feet (152.4 m) if two consoles are used and one IS used as a BLF (Busy Lamp Field)

Background Music Specifications: Input Impedance: 600 OHMS

Input Level: Nominal 250

Limit for Alarm Circuit: Loop Resistance: 1000 OHMS Max.

Maximum Input: 1 Volt RMS

Music On Hold Specifications:

External Paging Specifications:

Input Impedance: 600 OHMS Output Impedance: 600 OHMS Input Level: Nominal 250

Output Level: Nominal 250

Maximum Input: 1 Volt RMS Maximum Output: 400 RMS

MECHANICAL SPECIFICATIONS Dimensions and Weights:

KSU:

Power Supply: Executive/Key Telephone: Door Chime Box:

DSS Console:

16.8 in.

430.0 mm

12.1 in.

310.0 mm

3.1 in.

80.0 mm

5.1 in.

131.0 mm

2.0 in.

52.0 mm

x 21.5 in. x 7.8 in. x 550.0 mm x 200.0 mm

x 14.2 in. x 4.8 in. x 363.5 mm x 122.0 mm

x 8.0 in. x 8.6 in. x 205.0 mm x 221.0 mm

x 3.9 in. x 1.4 in. x 99.0 mm x 35.0 mm

x 7.4 in. x 8.8 in. x 189.0 mm

x 224.0 mm

33.9 Ibs.

14.0 kg

12.8 Ibs.

5.8 kg

2.2 Ibs.

1.0 kg

0.4 Ibs.

0.2 kg

1.3 Ibs.

0.6 kg

ENVIRONMENTAL SPECIFICATIONS

Environmental Operating Conditions:

Temperature:

KSU and Telephones: 0 to 45 degrees C Door Chime Box: -20 to 60 degrees C

(32 to 113 degrees F)

( -4 to 140 degrees F)

Humidity: 10% to 95% noncondensing

Table H-3 SPECIFICATIONS, PLUS 64

GENERAL SPECIFICATIONS System Capacity: MAX. NO.

CO Lines 24 Intercom Talkpaths Stations

ELECTRICAL SPECIFICATIONS Power Requirements: (AC Supply Must Be Dedicated)

KSU/Power Supply Operating Range: 117 VAC

Power Dissipation:

Supply Unit: 870 Watts 7.4 Amps

Grounding Requirements:

KSU Ground lug, 14 AWG or larger copper wire to cold water pipe or known good earth ground

Cable Requirements:

Four conductor (two-pair twisted) station wire. 1000 feet (304.8 m) using 24 AWG. 1500 feet (457.2

m) using 22 AWG.

Door Chime Box: 500 feet (152.4 m) using 24 AWG. Console: 1000 feet (304.8) using 24 AWG or 500 feet (152.4 m) if two consoles are used and one is used as a BLF (Busy Lamp Field)

System Capacity:

Speakerphones

OPX Telephones

10%

60 Hz Hz

2968 BTU/HI=.

MAX. NO.

24 32

Background Music Specifications:

Input Impedance: 600 OHMS

Input Level: Nominal 250

Maximum Input: 1 Volt RMS

Music On Hold Specifications:

Input Impedance: 600 OHMS Input Level: Nominal 250 Maximum Input: 1 Volt RMS

MECHANICAL SPECIFICATIONS Dimensions and Weights:

KSU: 27.8 in.

x 26.1 in. x 8.5 in.

713.0 mm x 670.0 mm x 219.0 mm

Power Supply: 13.3 in.

x 19.0 in. x 4.8 in.

340.0 mm x 488.5 mm x 122.0 mm

Executive/Key Telephone: 3.1 in.

80.0 mm

Door Chime Box:

5.1 in.

x 8.0 in. x 8.6 in. x 205.0 mm x 221.0 mm

x 3.9 in. x 1.4 in.

131 .O mm x 99.0 mm x 35.0 mm

DSS Console: 2.0 in.

52.0 mm

x 7.4 in. x 8.8 in. x 189.0 mm x 224.0 mm

ENVIRONMENTAL SPECIFICATIONS Environmental Operating Conditions:

Temperature: KSU and Telephones: 0 to 45 degrees C Door Chime Box: -20 to 60 degrees C Humidity: 10% to 95% noncondensing

Limit for Alarm Circuit: Loop Resistance: 1000 OHMS Max.

External Paging Specifications: Output Impedance: 600 OHMS

Output Level: Nominal 250 Maximum Output: 400 RMS

81.6 Ibs.

37.0 kg

19.4 Ibs.

8.8 kg

2.2 Ibs.

1.0 kg

0.4 Ibs.

0.2 kg

1.3 Ibs.

0.6 kg

(32 to 113 degrees F) ( -4 to 140 degrees F)

BUSINESSCOM PLUS

ELECTRONIC KEYTELEPHONESYSTEMS

SECTION 2,FEWTURES

CONTENTS PAGE CONTENTS

INTRODUCTION ..................... 2-2

2. DESCRIPTION. .....................

Automatic Intercom Answer. ..........

Background Music (BGM) ............. 2-2

Call Duration Timer ................. 2-2

Call Forward With Follow-Me. .........

Call Monitor ....................... 2-3

Call Pickup. ......................

Call Announced .............. 2-4

Call Transfer Unannounced ............ 2-4

Call Waiting ....................... 2-4

Callback .........................

Camp-On ......................... 2-5

CO Lines ..........................

Common Use Line. .................

Component Commonality ............. 2-6

Conference, Add-On ................. 2-6

Conference, Meet-Me ................

Conference, Multi-Line ............... 2-7

Conference, Unsupervised ............. 2-7

Confirmation Tone Dial Pulse To Tone (DTMF)

Conversion. .....................

Direct Inward System Access (DISA) ..... 2-8

Direct Station Selection (DSS) .........

Direct Station Selection (DSS)

Console ........................

Do Not Disturb ...............

Do Not Disturb (DND) Override

By DSS Console ..................

Door Chime Box ...................

Dual Handsfree Hotline

Excluded System Features ............

Executive Call Forward. .............

Executive Override (Barge In) .........

External Alarm Signals To

Stations ........................

..................

............

2-5

2-8

2-10

2-11

2-12

PAGE

Flash. ..........................

Flexible Line Appearance. ...........

Flexible Station No. Assignment. ......

Group Hunt. .....................

Group Hunt ................

Handsfree Reply On Intercom. ........

Hold ............................

Intercom. .......................

Last Number Dial. .................

Line ....................

Message Waiting ...................

Microphone On/Off ................

Music On Hold ..............

Night Class Of Service ...............

Night Transfer .....................

Off-Premises Extension ..............

Paging, All Call ....................

Paging, All External Zone ............

Paging, External Zone ...............

Paging, Internal Zone ...............

Paging, Meet-Me. .................

Private Line ...................... 2-20

Recall Line Preference ...............

Release Of Abandoned Calls

......................

Remote Busy Line Indication .......... 2-21

Ring

Ringing Line Preference ............. 2-22

Room Monitor. ...................

Save

............................ 2-23

Single Step Access. ................

Speed Dial ....................... 2-23

Step Calling ...................... 2-24

Tenant Service.................... 2-24

Three Minute Warning Tone .......... 2-24

Toll Restriction .................... 2-25

Transfer Recall Display .............. 2-25

..................... 2-22

2-14

2-15

2-16

2-17

2-18 2-19 2-19 2-19

2-21

INTRODUCTION

BACKGROUND MUSIC (BGM)

1.01

This section lists and details the features available in the Businesscorn Plus Both

permanent and programmable features are discussed. This

Description:

This feature permits station speakers and external zones to

receive Background Music. section should be used in conjunction with Section 4, SOFTWARE CONFIGURATION, when preparing the Program Record Form.

Conditions:

(a) BGM is a customer supplied item. (b) BGM can serve as a source of Music On Hold. (c) BGM is interrupted at a zone and/or station by an

incoming call, and at a station by an outgoing call.

DESCRIPTION

(d) BGM is interrupted at stations utilizing Room Monitor. (e) BGM utilizes one Intercom link.

2.01 This section is formatted in the following manner:

Basic Programming:

Description:

Conditions:

discusses the basic elements of the feature.

lists and describes conditions that limit or

enhance the feature under discussion.

Basic Programming:

lists required programming, i.e.,

programming necessary for feature operation.

Program 26-Background Music

Related Programming:

Program l&External Paging Output

Feature Interactions:

CO Lines Hold

Programming:

feature operation.

lists programs that limit or enhance

Intercom Music On Hold (MOH) Room Monitor

Feature Interactions:

lists features that directly affect the

feature under discussion.

CALL DURATION TIMER

AUTOMATIC INTERCOM ANSWER

Description:

This feature permits a user to time the duration of an

Description:

outgoing CO call.

This feature permits single-step answer of an internal call.

Conditions:

None

(a) This feature is available only on Executive Display

telephones.

Basic Programming:

None

(b) The timer starts from 0 to 255 seconds after CO line

seizure depending upon programming.

Related Programming:

None

Feature Interactions:

disabled and the display returns to its normal condition.

Intercom

Basic Programming:

Program Duration Timer

Related Programming:

Program Duration Start Timer

CALL MONITOR

Description:

This feature permits the on-hook dialing of an Intercom or CO telephone number.

Feature Interactions:

CO Lines Hold

Conditions:

(a) Telephones without speakerphones must lift the handset

to engage in a two-way conversation once the call is established.

(b) The user can also monitor a CO call if placed on Hold.

CALL FORWARD FOLLOW-ME

Basic Programming:

Description:

This feature permits the automatic transfer of an incoming

Related Programming:

Intercom call to a second station (Call Forward). The destination of the forwarded call can be changed to yet a third station and so on (Follow-Me).

Feature Interactions:

CO Lines

Intercom

Conditions:

(a) The originating station can change the destination of the

Call Forward.

CALL PICKUP

(b) Only the originating station can cancel a Call Forward. (c) The destination station can change the destination of the

Follow-Me.

(d) Program 49 (Excluded System Features) can disable this

Description:

This feature permits a station user to intercept an Intercom

call intended for another station.

feature.

(e) A call cannot be forwarded to a station that has invoked

DND.

(f) Executive Call Forward overrides Call Forward With

Conditions:

(a) Program 49 (Excluded System Features) can disable this

feature.

Follow-Me.

Basic Programming:

Related Programming:

None

Related Programming:

Program 49-Excluded System Features

Feature Interactions:

Intercom

CO Lines Executive Call Forward

Intercom

None

2-3

CALL TRANSFER ANNOUNCED

Description:

feature permits the voice announced transfer of an

This established CO call.

Voice Announce must be programmed.

Program 49 (Excluded System Features) can disable this

feature.

If the transferred call is not answered within a programmed period of time, the call reverts back to the transferring station. This feature is accessible from a key telephone or DSS Console.

Basic Programming:

Program 24-Voice Announce /Tone Signal Call

Related Programming: Program Console Port Assignment Program Program 39-DSS Transfer Timer Program 49-Excluded System Features

Feature Interactions:

CO Lines Direct Station Selection (DSS) Console Intercom

CALL TRANSFER UNANNOUNCED

Description: This feature permits the transfer of an established CO call, with ringing, to a second station.

Conditions: (a) If the transferred call is not answered within a

programmed period of time, the call reverts back to the

transferring station.

(b) Program 49 (Excluded System Features) can disable this

feature.

Console.

(d) Tone Signal must be programmed.

Transfer Timer

Related Programming: Program Console Port Assignment Program

Program 39-DSS Program 49-Excluded System Features

Feature Interactions: CO Lines Direct Station Selection (DSS) Console

CALL WAITING

Description: This feature permits two types of Call Waiting:

(a) CO Call Waiting.

Intercom Call Waiting.

CO Call Waiting allows a station with a seized CO line to receive ringing for another incoming call on another line.

Intercom Call Waiting allows a station with a seized Intercom link to receive ringing for another incoming Intercom call.

Conditions:

Intercom Call Waiting is unavailable at stations using

Handsfree Reply On Intercom. ‘Iwo levels of Intercom Call Waiting are available through programming:

(1) User-controlled: allows user to initiate the Call

Waiting signal.

(2) Automatic: the Call Waiting signal is automatically

initiated. Callback and Camp-On are unavailable when the automatic mode of Intercom Call Waiting is in use. Call Waiting (CO) signals are blocked by all levels of Do Not Disturb when Do Not Disturb is in use. Intercom Call Waiting signals are blocked by Do Not Disturb (level 2 and level 3 where LED lights steadily) when Do Not Disturb is in use. This feature is permanent for Intercom calls with respect to the DSS Console, i.e., the DSS Console has permanent override capabilities.

Basic Programming: Program 16-CO Call Waiting Program 23-Intercom Call Waiting

Timer

Basic Programming:

Program Announce /Signal Tone Call

Related Programming ,

Program Console Port Assignment

Feature Interactions:

Basic Programming:

CO Lines Direct Station Selection (DSS) Console Do Not Disturb (DND)

Related Programming:

Program 49-Excluded System Features

Handsfree Reply On Intercom

Intercom

Feature Interactions:

Call Waiting Intercom Intercom

CALLBACK

Description:

LINES

This feature permits a station to receive a signal tone when a previously called busy station resumes an idle condition. If the caller seizes the Intercom link after the signal tone, the idle station is automatically called.

Description:

This feature permits the formation of CO line groups with the option of outgoing and/or incoming access and incoming audible assignment. Lines can be grouped and identified as

Conditions:

follows:

(a) The link must be seized within 20 seconds after the

initiation of the Callback signal or the recall is dropped. (b) Camp-On requests have priority over Callback requests. (c) Callback cannot be used if the automatic mode of

Intercom Call Waiting is programmed.

Basic Programming:

Related Programming:

Feature Interactions:

None

Call Waiting Intercom Camp-On Intercom

Conditions:

Thirty groups are permitted. Each group can contain as many consecutive lines as

required. Each line can be programmed for either Dial Pulse or DTMF signaling. Stations assigned line groups with day audible receive audible when Night Transfer is not activated. Stations assigned line groups with night audible receive audible when Night Transfer is activated.

assignable on a per station basis. assignable on a per station basis.

CAMP-ON

Description:

This feature permits a calling station to wait off-hook for a busy station to resume an idle condition. At this point the idle

station is automatically recalled.

Class of Service and Night Class of Service can be used to prohibit or limit outgoing access. Audible tone rate is programmable.

Basic Programming:

Program l-Line Dial Mode, CO Queueing Group Program 2-CO Line Group Assignments

None

CO line groups providing incoming access are CO line groups providing outgoing access are

Conditions:

Camp-On is unavailable if the automatic mode of Intercom Call Waiting is programmed. Program 49 (Excluded System Features) can disable this feature. Camp-On requests have priority over Callback requests. Camp-On utilizes an Intercom link when in use.

Related Programming:

Program 6-CO Line Outward Access Assignment Program 7-CO Line Incoming/Audible Assignment Program Program Audible Rate Assignment Program

Audible Rate Assignment Timer

Feature Interactions:

Basic Programming:

Night Class of Service Night Transfer Toll Restriction

Related Programming:

Program Line Appearance Program Line Preference

Program 47-Recall Line Preference

COMMON USE LINE

Feature Interactions:

Description:

This feature permits a CO line to be accessible by any station but subject to that station’s Class of Service. It allows both incoming and outgoing access.

Flexible Line Appearance Line Queueing Recall Line Preference Ringing Line Preference

None

Conditions:

(a) Any line can be used as a Common Use Line.

(b) Access to a Common Use Line can be limited by

Flexible Line Appearance is a feature that “‘shifts” lines to different line keys. See Flexible Line Appearance for further explanation.

telephone instrument type.

Appearance is programmed.

Basic Programming:

Program 3-Common Use Line

Related Programming:

Feature Interactions:

None

Flexible Line Appearance

COMPONENT COMMONALITY

Description:

This feature permits the use of different system components

in a single system (e.g., any telephone in the Businesscorn Plus Family can be used in any Businesscorn Plus System).

CONFERENCE, ADD-ON

Description:

This feature permits internal parties to Conference with each other.

Conditions:

(a) Six internal parties can enter the Conference. (b) Program 49 (Excluded System Features) can disable this

feature.

Basic Programming:

Related Programming:

Program 49 Excluded System Features

Feature Interactions:

Intercom

None

Conditions:

If there are more lines assigned to a telephone than line keys available to accommodate them, a phantom ring can occur For example, if line five has an incoming call and a Businesscorn Plus 3 Line telephone is programmed

incoming access and audible for that line, the callrings

in but no line key The call can still be

answered by lifting the handset or pressing the SPK key provided that Ringing Line Preference is programmed. A station can queue for a CO line that it has access to, but no line appearance for, if Recall Line Preference

(Program 47) is programmed.

2-6

CONFERENCE, MEET-ME

Description:

This feature permits selected stations to Conference with a Paging station.

Conditions:

(a) Five stations can Conference with the page initiator. (b) The initiating station can use Internal Zone Paging or

All Call Paging to initiate this feature.

CONFERENCE, UNSUPERVISED granted assignment to that Paging group are allowed to Conference.

(d) Only those stations programmed assignment to a Paging

group are permitted to join in a Meet-Me Conference, regardless of the Paging feature used to initiate the

Description:

This feature permits an internal party to establish a

Conference between external parties wherein the Conference

is maintained after the initiating party hangs up. Conference.

(e) Program 49 (Excluded System Features) can disable this

Conditions: feature. When Meet-Me Conference is initiated, the zone is made

(f)

unavailable to others in the system for a period of 30 seconds or until five stations enter the Conference.

Conference.

Multi-Line Conference and Release of Abandoned Calls

on Hold must be programmed for Unsupervised Conference to function.

Basic Programming:

Program Groups

The following station ports must be available, i.e., station card installed, but unterminated:

Related Programming:

Program 49-Excluded System Features Feature Interactions:

Paging, All Call Paging, Internal Zone

Lines used for Unsupervised Conference must utilize open loop disconnect supervision, The Conference initiating party can reenter the Conference.

CONFERENCE, MULTI-LINE Description:

This feature permits internal parties to Conference with more than one external party.

Conditions:

Six internal parties can Conference with two external parties. Stations programmed for Executive Override can enter a Multi-Line Conference uninvited provided that the total number of stations in the Conference does not exceed six.

Basic Programming:

Program 30-Multi-Line Conference

A 600 OHM resistor must be connected across the unsupervised station position. See Section 5, INSTALL

more information.

Basic Programming:

Program &Unsupervised Conference Program 30-Multi-Line Conference Program 54-Release of Abandoned Calls on Hold

Related Programming: Feature Interactions:

CO Lines Conference, Multi-Line Release of Abandoned Calls On Hold

external parties can engage in Unsupervised

System Port

24 18 36 64

22 34