TIBCO LogLogic LX 4020, LogLogic ST, LogLogic ST 1020, LogLogic ST 2020-SAN, LogLogic ST 4020 Hardware Installation Manual

TIBCO LogLogic

®

Log Management Intelligence (LMI)

Hardware Installation Guide

Software Release: 5.3.1

August 2012



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Congratulations on purchasing a LogLogic Appliance!

The LogLogic® Appliance-based solution enables you to capture and manage log data
from all types of sources in your enterprise. LogLogic Appliances install within minutes
and begin collecting and aggregating data from connected log sources immediately.

Follow these steps to quickly install your LogLogic Appliance. For logging in and
configuring your Appliance refer to the LogLogic Installation and Upgrade Guide.

Step 1: Unpack and Verify Parts in the Kit

Unpack and verify the following parts are available in the kit.

Table 1 Appliance Kit Components

Item Qty Part Number Description

1. 1 N/A LogLogic Appliance

2. 2 403-0002-00 Power cords (Note: LX820 Appliance has only 1 power cord)

3. 1 706-0063-00 Rail Kit

4. 1 403-0014-00 Null modem cable, DB9 F/F, 6 feet

5. 1 100-0712-01 Documentation & Supplemental CD

6. 1 100-0725-01 Pre-ship FQC Checklist

7. 1 100-0736-01 Packing list

Rail Kit Components

1. 1 TW1-S28-96012-G

2. 2 TW1-S28-20030-B

3. 2 TW1-S28-20040-B

4. 4 3E-100-03000-B

5. 4 3E-100-04000-B

6. 12 TW-000-30320-AR

7. 20 CS4+10FN

8. 10 CS4+4FN

9. 10 TW-000-30230-A

28” RAIL

4” Adjust Bracket

5” Adjust Bracket

M5 Nut Plate

M4 Nut Plate

M5 x 10.0L screws

M4 x 10.0L screws

M4 x 4.0L screws

M5 x 10.0L screws

1

Step 2: Attach Mounting Rail Brackets

Figure 1 Rail Kit Components

Step 2: Attach Mounting Rail Brackets

The position of chassis and rails with a side view of cabinet with one-2U system is shown
below.

Figure 2 Side View of the Appliance

1. Remove the two identical main rails and the inner rails from the box.

2. Attach inner rails to chassis (either left or right side) by using M4x4.0L screws. Use 4

screws for 1U and 3 screws for 2U on each side.

2

Step 2: Attach Mounting Rail Brackets

Figure 3 Attach Inner Rails

3. For Cabinet with square mounting holes: Attach and screw in the adjustable rear

bracket to the outer rail as shown below (the rear bracket should be movable in front
and back).

Figure 4 Attach Rear Bracket

4. Follow the orientation specified below to install the outer rail and rear bracket with

screws and nut plates on the cabinet. Tighten the screws (as show in Figure 4) after the
whole outer rail set is mounted to the cabinet posts.

3

Step 2: Attach Mounting Rail Brackets

Figure 5 Install Outer Rails

5. For Cabinet with round mounting holes: Attach and screw in the adjustable rear

bracket to the outer rail as shown below (the rear bracket should be movable in front
and back).

Figure 6 Attach Rear Bracket

6. Follow the orientation specified below to install the outer rail and rear bracket with

screws and nut plates on the cabinet. Tighten the screws (as show in Figure 6) after the
whole outer rail set is mounted to the cabinet posts.

4

Figure 7 Install Outer Rails

Step 2: Attach Mounting Rail Brackets

7. Slide the chassis into the cabinet by inserting inner rails to the outer rail mounted in

the cabinet.

Figure 8 Slide the Chassis

5

Step 3: Connect Cables

Step 3: Connect Cables

1. Connect the power cables (located at the back side of the Appliance) as shown below.

Figure 9 Connected Power Cable (LX820 - 1 Power Cable)

Figure 10 Connected Power Cables (for 1U system)

Figure 11 Connected Power Cables (for 2U system)

6

Step 3: Connect Cables

2. Connect the Ethernet cables (located at the back of the Appliance) as shown below.

Note: These cables are not included in the kit.

Figure 12 Connected Ethernet Cables (for 1U system)

Figure 13 Connected Ethernet Cables (for 2U system)

3. For Setting up with Console – Connect one end of the Null modem cable located at

the back of the Appliance and attach the other end to a laptop or terminal device, for
example, HyperTerminal or puTTY.

Note: This step is required only when you are setting up the Appliance using the Console. If you

are setting up with a Browser, skip this step and go to Step 4: Power up the Appliance.

Figure 14 Connected Null modem cable (for 1U system)

Figure 15 Connected Null modem cable (for 2U system)

7

Step 4: Power up the Appliance

Step 4: Power up the Appliance

1. Press the Power button (located on the front side). In few seconds, the Power button

turns blue as shown below. When the operating system starts booting up, the LEDs
show blue color.

Figure 16 Power Button (for 1U system)

Figure 17 Power Button (for 2U system)

2. Wait for about 3 to 5 minutes for system to boot up. During this time, you can see

various messages appearing on the screen. Once the system boots up, the screen
displays the following prompt.

Figure 18 Appliance Booting Process Completed

Congratulations! You have successfully installed the LogLogic Appliance.

Step 5: Log into the Appliance

For instructions on how to log in to the Appliance using either Web browser or Console,
refer to the LogLogic Installation and Upgrade Guide.

8

APPENDIX A

External Hardware Descriptions

This appendix provides a series of graphics displaying the external hardware and
provides the hardware specifications for the LogLogic™ family of products. Sorted by
Appliance family, every model is described.

Contents

LX Product Family. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

ST Product Family . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

MX Product Family . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Note: All LogLogic 2U Appliances come with mounting slides that you can use to mount to a 19-inch

enclosed equipment rack. Hardware such as brackets and screws are provided to secure the
Appliances to the 19-inch equipment rack.

9

LX Product Family

LX Product Family

The LX product family includes the following Appliances:

 LX 820

 LX 1020

 LX 4020

LX Product Family Specifications

Hardware Specifications LX 820 LX 1020 LX 4020

CPU Quad Core Xeon Quad Core Xeon Dual Quad Core Xeon

Memory 4 GB 6 GB 12 GB

Hard Drive 2x500 GB 2x1 TB 8x1 TB

RAID * RAID 1 RAID 1 RAID 10

AC Power Connections 1 2 (for redundancy) 2 (for redundancy)

AC Input 100-240 V

50-60 Hz

Power Consumption 120 Watts 160 Watts 440 Watts

Heat Dissipation 410 BTU/hr 550 BTU/hr 1500 BTU/hr

AC Current 1.15 A @ 120V 1.35 A @ 120V 3.3A @ 120V

Operating Altitude -50 to 10,000 ft 

-16 to 3048 m

Operating Temperature

Relative Humidity

19” Rack Mount Chassis 1U 1U 2U

Chassis Mounting Rail kit provided.

Chassis (W x H x D)

10-35 degrees C. (Derate maximum temperature by 1 degree C per 300 meters above sea
level)

20-80% non-condensing

Rails adjust 28” to 31” and attach to front and rear of rack or cabinet.

Caution: Rails cannot be properly mounted if adjusted to under 28”.

17.5 x 1.75 x 21 inches
(44.50 x 4.45 x 53.30 cm)

Weight 22 lb / 10.00 kg 28 lb / 12.73 kg 52 lb / 23.64 kg

Ethernet 3x10/100/1000 6x10/100/1000 6x10/100/1000

Bonding Port Labeling Eth0 & Eth1 Eth2 & Eth3; Eth4 & Eth5 Eth2 & Eth3; 

Console Connector (male) (null modem
cable provided)

* 2U Appliance RAID includes a cache memory with internal battery backup. In the event of an unplanned power outage, the battery
will protect the integrity of the disk data for a maximum of 72 hours.

9-pin D-sub 9-pin D-sub 9-pin D-sub

100-240 V
50-60 Hz

-50 to 10,000 ft 

-16 to 3048 m

17.25 x 1.75 x 27 inches
(43.82 x 4.45 x 68.58 cm)

100-240 V
50-60 Hz

-50 to 10,000 ft 

-16 to 3048 m

17.5 x 3.5 x 28 inches (44.45 x

8.89 x 71.12 cm)

Eth4 & Eth5

10

LX 820 Appliance

A

B

CD

E F/G H I J

LX 820 Front Panel

ID Description

A Attention LED

B Power Button

LX 820 Rear Panel

APPENDIX A External Hardware Descriptions

ID Description

CPower Source

D Cooling Fan

E USB Ports (x4)

FVideo Port

GSerial Port

HEth 2 Port

IEth 0 Port

JEth 1 Port

11

LX Product Family

A

B

CD E

F G/H F I J K L

LX 1020 Appliance

LX 1020 Front Panel

ID Description

A Attention LED

B Power Button

LX 1020 Rear Panel

ID Description

C Cooling Fan

DPower Source

EAlarm Reset

F USB Ports (x2)

GVideo Port

HSerial Port

I Eth 3 and Eth 2 Ports

J Eth 1 and Eth 0 Ports

K, L Eth 5 and Eth 4 Ports

12

LX 4020 Appliance

A

B

CD E

FG/H I J KF

LX 4020 Front Panel

ID Description

A Attention LED

B Power Button

LX 4020 Rear Panel

APPENDIX A External Hardware Descriptions

ID Description

C Power Module

DPower Source

EAlarm Reset

F USB Ports (x2)

GVideo Port

HSerial Port

I Eth 3 & Eth 2 Ports

J Eth 1 & Eth 0 Ports

K Eth 4 & Eth 5 Ports

13

ST Product Family

ST Product Family

The ST product family includes the following Appliances:

 ST 1020

 ST 2020-SAN (Storage Area Network)

 ST 4020

ST Product Family Specifications

Hardware Specifications ST 1020 ST 2020-SAN ST 4020

CPU Quad Core Xeon 2 Quad Xeon Dual Quad Core Xeon

Memory 6 GB 12 GB 12 GB

Hard Drive 2x1 TB 2x1 TB 8x1 TB

* RAID 1 RAID 1 RAID 5 + Spare

RAID

AC Power Connections 2 (for redundancy) 2 (for 

redundancy)

AC Input 100-240 V

50-60 Hz

Power Consumption 160 Watts 270 Watts 450 Watts

Heat Dissipation 550 BTU/hr 950 BTU/hr 1500 BTU/hr

AC Current 1.3 A @ 120V 2.2 A @ 120V 3.3 A @ 120V

Operating Altitude -50 to 10,000 ft 

-16 to 3048 m

Operating Temperature

Relative Humidity 20-80% non-condensing

19” Rack Mount Chassis 1U 1U 2U

Chassis mounting Rail kit provided.

Chassis (W x H x D) 17.25 x 1.75 x 27 inches

Weight 28 lb / 12.73 kg 30 lb / 13.64 kg 52 lb / 23.64 kg

Ethernet 6x10/100/1000 4x10/100/1000 6x10/100/1000

Bonding Port Labeling Eth2&3; Eth4&5 Eth2&3/FC1&2 Eth2&3; Eth4&5

Console Connector (male) (null
modem cable provided)

10-35 degrees C. 
(Derate maximum temperature by 1 degree C per 300 meters above sea level)

Each rail adjusts from 28” to 31” and attaches to front and rear of rack or cabinet.

Caution: Rails cannot be properly mounted if adjusted to under 28”.

(43.82 x 4.45 x 68.58 cm)

9-pin D-sub 9-pin D-sub 9-pin D-sub

100-240 V
50-60 Hz

-50 to 10,000 ft 

-16 to 3048 m

17.25 x 1.75 x 27 inches
(43.82 x 4.45 x 68.58 cm)

2 (for 
redundancy)

100-240 V
50-60 Hz

-50 to 10,000 ft 

-16 to 3048 m

17.50 x 3.50 x 28 inches (44.45 x

8.89 x 71.12 cm)

* 2U Appliance RAID includes a cache memory with internal battery backup. In the event of an unplanned power outage, the

battery will protect the integrity of the disk data for a maximum of 72 hours.

14

ST 1020 Appliance

A

B

CD E

F G/H F I J K L

ST 1020 Front Panel

ID Description

A Attention LED

B Power Button

ST 1020 Rear Panel

APPENDIX A External Hardware Descriptions

ID Description

C Cooling Fan (x2)

DPower Source (x2)

EAlarm Reset

F USB Ports (x2)

GVideo Port

HSerial Port

I Eth 3 and Eth 2 Ports

J Eth 1 and Eth 0 Ports

K, L Eth 5 and Eth 4 Ports

15

ST Product Family

A

B

ST 2020-SAN Appliance

ST 2020-SAN Front Panel

ID Description

A Attention LED

B Power Button

ST 2020-SAN Rear Panel

C D E F G / H F I /J K /L FC 1& 2

ID Description

C Cooling Fan

DPower Source (x2)

EAlarm Reset

F USB Ports (x2)

GVideo Port

HSerial Port

I Eth 3 Port

JEth 2 Port

KEth 1 Port

LEth 0 Port

FC Fibre Channel 1 & 2

Supported Optical Cable Distances & Types

Cable Type and Distance (meters)

Rate OM1 OM2 OM3

2Gbps 150 300 500

4Gbps 70 150 380

8Gbps 121 50 150

16

ST 4020 Appliance

A

B

CD E

FG/H I J KF

ST 4020 Front Panel

ID Description

A Attention LED

B Power Button

ST 4020 Rear Panel

APPENDIX A External Hardware Descriptions

ID Description

C Power Module

DPower Source

EAlarm Reset

F USB Ports (x2)

GVideo Port

HSerial Port

I Eth 3 & Eth 2 Ports

J Eth 1 & Eth 0 Ports

K Eth 4 & Eth 5 Ports

17

MX Product Family

MX Product Family

The MX product family contains the MX 3020 and MX 4020 Appliances.

MX Product Family Specifications

Hardware Specifications MX 3020 MX 4020

CPU Quad Core Xeon Dual Quad Core Xeon

Memory 6 GB 12 GB

Hard Drive 8x500 GB 8 TB

* RAID 10 RAID 10

RAID

AC Power Connections 2 (for redundancy) 2 (for redundancy)

AC Input 100-240 V

50-60 Hz

Power Consumption 450 Watts 440 Watts

Heat Dissipation 1500 BTU/hr 1500 BTU/hr

AC Current 3.3A @ 120V 3.3A @ 120V

Operating Altitude -50 to 10,000 ft 

-16 to 3048 m

Operating Temperature 10-35 degrees C. (Derate

maximum temparture by 1
degree C per 300 meters above
sea level)

Relative Humidity 20-80% non-condensing 20-80% non-condensing

19” Rack Mount Chassis 2U 2U

Chassis Mounting Rail kit provided.

Each rail adjusts from 28” to 31”
and attaches to front and rear of
rack or cabinet.

Caution: Rails cannot be

properly mounted if adjusted to
under 28”.

Chassis (W x H x D) 17.5 x 3.5 x 28 inches 

44.45 x 8.89 x 71.12 cm

Weight 52 lb / 23.64 kg 52 lb / 23.64 kg

Ethernet 6x10/100/1000 6x10/100/1000

Bonding Port Labeling Eth2&3/Eth4&5 Eth2&3/Eth4&5

Console Connector (male)
(null modem cable provided)

9-pin D-sub 9-pin D-sub

100-240 V
50-60 Hz

-50 to 10,000 ft 

-16 to 3048 m

10-35 degrees C.

Rail kit provided.

Each rail adjusts from 28” to 31”
and attaches to front and rear of
rack or cabinet.

Caution: Rails cannot be

properly mounted if adjusted to
under 28”.

17.5 x 3.5 x 28 inches 

44.45 x 8.89 x 71.12 cm

* 2U Appliance RAID includes a cache memory with internal battery backup. In the event of an

unplanned power outage, the battery will protect the integrity of the disk data for a maximum of 72
hours.

18

MX 3020/MX4020 Appliance

A

B

CD E

FG/H I J KF

Note: The pictures below represents MX3020 Appliance.

MX 3020/MX 4020 Front Panel

ID Description

A Attention LED

B Power Button

APPENDIX A External Hardware Descriptions

MX 3020/MX 4020 Rear Panel

ID Description

C Power Module

DPower Source

EAlarm Reset

F USB Ports (x2)

GVideo Port

HSerial Port

I Eth 3 & Eth 2 Ports

J Eth 1 & Eth 0 Ports

K Eth 4 & Eth 5 Ports

19

MX Product Family

20

APPENDIX B

Battery Safety

Caution:

Danger of explosion if battery is incorrectly replaced.

Replace only with the same or equivalent type recommended by the manufacturer.

Discard used batteries according to the manufacturer’s instructions.

21

Battery Safety :

22