ThyssenKrupp Accessibility 1000921, 1000918, 1000912, 1000915 User Manual

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Page 1

Flow2 stairlift

User Manual

A ThyssenKrupp

Elevator company

ThyssenKrupp Accessibility

Page 2

Flow2 stairlift

User Manual

ATTENTION:

READ THIS USER MANUAL CAREFULLY BEFORE USING THE

STAIRLIFT

PAY SPECIAL ATTENTION TO THE CHAPTER ‘SAFETY

INSTRUCTIONS’

KEEP THIS MANUAL IN THE VICINITY OF THE STAIRLIFT SO

THAT YOU WILL ALWAYS HAVE THE INFORMATION YOU NEED

AVAILABLE

Compliance statement FCC

This device complies with part 15 of the FCC Rules. Operation is subject to the following two

conditions:

(1) this device may not cause harmful interference, and

(2) this device must accept any interference received, including interference that may cause undesired

operation.

Warning (part 15.21)

Changes or modications not expressly approved by the party responsible for compliance could void

the user’s authority to operate the equipment. This in particular is applicable for the antenna which

has been delivered with the Receiver

Nothing in this document may be reproduced and/or published by means of printing, photocopy, microfilm or any other means whatsoever without the prior written permission

of ThyssenKrupp Accessibility B.V.

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Flow2 stairlift

Table of contents

Foreword 3

Safety instructions 6

1. Introduction 9

1.1 General description 9

1.2 Stairlift components 10

2. Controls 11

2.1 Controls 11

2.1.1 Call and park units 12

2.1.2 Control unit in armrest 13

2.1.3 Main switch 13

2.1.4 Optional attendant control unit 15

2.2 Using the stairlift 15

2.2.1 Charging contacts 16

2.2.2 Folding out the seat and sitting down 16

2.2.3 Optional: manual or automatic swivel seat 18

2.2.4 Traveling in the stairlift 20

2.2.5 Standing up and folding up the seat 22

2.2.6 Using the call and park units 24

3. Recognizing and resolving signals 25

3.1 Signals during normal operation of the stairlift 25

3.2 Signals on the motor cover 25

3.3 Warning signals while operating the stairlift 26

A ThyssenKrupp

Elevator company

ThyssenKrupp Accessibility

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Flow2 stairlift

Table of contents

4. Maintenance 27

4.1 Cleaning 27

4.2 Replacing the batteries 27

4.3 Preventive maintenance 28

4.4 Technical data 29

5. Contact 30

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Flow2 stairlift

Foreword

Congratulations!

You have chosen a ThyssenKrupp Accessibility stairlift. A modern, userfriendly and safe product that will give you years of pleasure. We will do

everything to justify the condence that you have placed in us. In order to make the best possible use of the stairlift, it is extremely important that you

read this user manual carefully before you actually use the stairlift.

This manual

The instructions in this user manual are intended for you, the user of the Flow2 stairlift. The instructions contain all the information needed for a correct and safe use of the stairlift. All sections and subsections are

numbered. The page number is shown at the bottom of each page. In this

manual, the terms “left”, “right”, “front” and “rear” are used to identify

specic parts of the lift. The reference point for this is always your position

as user, sitting on the stairlift.

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Flow2 stairlift

Foreword

Symbols

The following symbols are used in this manual:

NOTE

Tips and advice to make it easier to carry out the associated action.

CAUTION

Subjects and actions for which extra attention and/or caution

is required.

WARNING

Actions that could result in damage to the lift, the surrounding or the environment if they are not carried out with care.

Service & technical support

To ensure that your stairlift works correctly and safely, it is important that the stairlift is inspected and maintained on a regular basis. We advise you to take out a service contract so that the optimal working of your stairlift is always guaranteed. You can contact your supplier for this (see Chapter 5).

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Stairlifts and the environment

Batteries

The stairlift contains two batteries, each 12 V (7 Ah), to provide the motor with power. These batteries may only be replaced by authorized maintenance technicians. There are also 'C' cell batteries in the call and park units and the armrest control. You may replace these batteries yourself (see Chapter 4).

Do not dispose of old batteries with domestic refuse, but hand

them in when you buy the new batteries. If this is not possible, contact your local municipality to nd out where you can hand in

the used batteries.

Disposal of the stairlift

Stairlifts that are no longer used can generally, after

consultation with the dealer, be taken back. If this is not possible, nd out from your local government administration

what the possibilities are for return, re-use or environmentallyfriendly disposal of the materials.

Flow2 stairlift

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Flow2 stairlift

Safety instructions

General

Your Flow2 stairlift has been designed for maximum user-friendliness in

domestic households. To ensure that the stairlift is operated correctly, it is important that every user is aware of the instructions in this user manual. You, as end user of the stairlift, are always completely responsible for compliance with local safety requirements and directives.

ThyssenKrupp Accessibility is therefore not responsible for damage or injury caused by failure to correctly observe the safety requirements and directives as described in the user manual, of improper use during the use or maintenance of the stairlift.

Warning stickers on the stairlift

The warning stickers on the Flow2 stairlift are an important part of our safety measures. The stickers may therefore not be covered or removed and

must always be visible and legible. If the warning stickers are unreadable

or damaged, they must be replaced immediately. You can contact your supplier for this (see Chapter 5).

Users

- Only adults who are aware of the contents of this user manual may use the stairlift.

- Under-aged and mentally disadvantaged persons may only use the stairlift under supervision.

- Never exceed the maximum permissible weight (125 kg).

- The stairlift is exclusively intended for the transportation of one person per journey.

- Never use the stairlift for transporting animals or goods.

- Never change the sequence of the actions to be performed.

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- Keep children away from the stairlift; do not allow them to play with the stairlift.

Use

- Before use, inspect both the stairway and the stairlift. Only use the stairlift if the stairway and rail are completely free of any obstacles.

- Practice using the stairlift until you have completely mastered all the actions.

- Be careful of loose clothing (scarves, belts, jackets, wide skirts, etc.). Ensure that they cannot become trapped in the moving parts of the stairlift.

- Never stand on the stairlift and always use the safety belt supplied.

- While moving, keep sitting upright and do not lean forwards, backwards or to the side. Do not make any unnecessary movements, such as rocking.

Flow2 stairlift

- While moving, keep your hands on the armrests and your feet on the footplate. Do not allow your hands and feet to dangle outside the stairlift.

- Do not force the parts of the stairlift open or closed. Do not try to physically force the stairlift to start moving.

- Never use the stairlift if there is a re or in the vicinity of an explosion hazard.

- Report unusual noises and vibration to your dealer immediately.

- Protect the stairlift from water and moisture. Never spray or squirt the stairlift with water.

- Keep the armrest control and the call and park unit free of dirt and grease.

- Remove the joysticks as necessary from the controls when the stairlift is not in use and keep them in a safe place.

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Flow2 stairlift

Safety instructions

- Never remove the main plug from the wall socket because the batteries will then not be charged.

Technical specications

The technical specications specied in §4.4 may not be changed.

Maintenance

Never carry out maintenance work yourself. Modications to or replacement

of the stairlift may only be carried out by authorised service engineers.

Only carry out maintenance when it is specied in this user manual.

WARNING

Never remove the main plug from the wall socket because the batteries will then not be charged.

Do not remove any signs or labels that should be afxed to

the lift.

- For N.America it is required to carry out regular inspections and tests to Standard A18.1.10.

- To comply with these requirements please contact your supplier/ installation engineer (see §5 for details).

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Flow2 stairlift

1. Introduction

1.1 General description

Flow2 is a custom-made stairlift with which you can safely, comfortably and

ascend and descend the stairs without any physical exertion. The stairlift is suitable for the transportation of a maximum of one person per journey.

The stairlift is driven by an electric motor and is equipped with rechargeable batteries. The batteries are recharged at the stopping positions (at the top

and bottom of the stairs) and at any extra parking positions and intermediate oors.

The stairlift can be controlled in two ways:

- Seated on the stairlift, the stairlift can be controlled with the joystick in the control unit in the right or left armrest.

- To fetch or park at or from another position on the rail, you can use the call and park unit. The call and park units are located at the top and bottom of the stairs and possibly at (optional) intermediate stopping positions. The call and park unit can be operated with the joystick.

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Flow2 stairlift

Introduction

1.2 Stairlift components

NOTE

In gure 1 the standard assembly is shown for a left-handed

user, where the joystick is positioned on the left.

Fig. 1/1: Most important components

a. backrest b. armrest control with joystick c. armrests (folding) d. safety belt e. seat (folding)

f. footplate handle g. motor + status lamp h. main switch (rear side) i . footplate (folding) j. call and park unit

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Flow2 stairlift

2. Controls

This chapter rst gives a description of the most important controls.

Secondly, it describes the operation of the stairlift, whereby all the procedures are dealt with that are part of the daily use.

2.1 Controls

The most important controls of the Flow2 stairlift are:

- The call and park units.

- The control unit in one of the armrests.

The lamp on these controls indicates the status of the stairlift (see Chapter

3). The stairlift is also equipped with a main switch and optionally with an attendant control unit.

NOTE

The joystick works like a "dead man's handle". This means that the joystick must be held in the required direction of movement throughout the whole of the journey. When the joystick is released, the stairlift will stop. The stairlift emits an audio signal for every movement.

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Flow2 stairlift

Controls

2.1.1 Call and park units

The call and park units are located at the top and bottom of the stairs and possibly

at each intermediate oor with a stopping

position. With the call and park units you

can bring the stairlift to you or sent it to a parking position.

If you have chosen to be able to put the lift

"out of the way" somewhere halfway down the stairs, your stairlift will go to this parking position. This preset parking position (with

Fig. 2/1: Call and park unit a. joystick b. status lamp c. calling the stairlift d. parking the stairlift

charging contact) has been chosen so that other stairway users are obstructed as little as possible by the stairlift.

You operate the call and park units by pressing the joystick. Press the

joystick at the side with the ‘P’ to park the stairlift (see g. 2/1d). The stairlift

will then go to a pre-programmed parking position and stop there. Press the joystick at the side with the ‘stairlift symbol’ to bring the stairlift to you (see

g. 2/1c).

NOTE

To operate the stairlift with the call and park units, the joystick needs to be inserted in the armrest control. Otherwise, the stairlift will not work.

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Flow2 stairlift

2.1.2 Control unit in armrest

As soon as you insert the joystick in the hole in the control unit, you can, while sitting on the seat, control the stairlift with a single hand movement. The control unit is mounted on the left or right armrest, depending on which

is the lower side of the stairs.

Fig. 2/2: Armrest control with various joysticks

Fig. 2/3: Inserting the joystick

2.1.3 Main switch

Switching off the power:

The stairlift can be switched on and off with the main switch, for example when you go on holiday or during a period when you are not home for an extended

period. An illuminated lamp on the drive unit cover indicates that the stairlift is switched on and ready for use.The stairlift is switched off when this lamp is not lit.

Fig.2/2: Control unit with various joysticks

Fig. 2/4: Main switch on: pull out off: push in

Fig. 2/5: Status lamp on the motor cover

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Flow2 stairlift

Controls

Descent system for emergencies:

With the main switch you can also let the stairlift descend in the unlikely even that a malfunction occurs and the stairlift stops halfway along the rail.

Pull out the main switch on the rear of the motor cover as far as possible to activate the descent system. Keep the main switch in this position until the stairlift has arrived at the desired

location. If you release the main switch,

the stairlift will stop.

As a safety precaution, the emergency descent system will not work after the stairlift has stopped for a short time at a charging contact.

WARNING

The descent system is not intended for everyday use.

Fig. 2/6: Making the lift descend in an emergency

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2.1.4 Optional attendant control unit

With the optional attendant control unit, an attendant can easily send the stairlift upwards and downwards while the user sits

on the stairlift (g. 2/7).

NOTE

For operation, the control unit in the armrest always has priority over the other controls.

Flow2 stairlift

Fig. 2/7: Attendant control unit

2.2 Using the stairlift

CAUTION

Read the safety instructions carefully before using the stairlift.

NOTE

Remember that all of the controls act like "dead man's handles". As soon as you release the joystick, the stairlift will stop immediately.

Starting point: the stairlift is at one of the stopping positions where you are going to step on.

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Flow2 stairlift

Controls

2.2.1 Charging contacts

Your stairlift works on batteries. Therefore, always park the stairlift on a charging contact. The stairlift stops automatically

when it arrives at a charging contact. If

you do not park the stairlift on a charging contact, the batteries can become empty

and you cannot move the stairlift. In this

case, the stairlift will emit a continuous audio signal.

CAUTION

Never remove the transformer plug from the wall socket. Use the main switch to turn the stairlift on and off.

Fig. 2/8: Charging contact

2.2.2 Folding out the seat and sitting down

1. Fold down the seat (g. 2/9).

2. Sit on the seat with your back against the backrest (g. 2/10).

3. Fold the footplate out by pushing the handle on the frame downwards

and put you feet on the footplate (g. 2/11). Throughout the journey,

keep your feet on the footplate and your hands away from moving parts.

4. Fasten the safety belt (g. 2/12).

5. Fold the two armrests down (g. 2/13).

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Fig. 2/9: Fold up the seat Fig. 2/10: Sit down

Flow2 stairlift

Fig. 2/11: Fold out the footplate Fig. 2/12: Fasten the safety belt

Fig. 2/13: Fold down the armrests

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Flow2 stairlift

Controls

2.2.3 Optional: manual or automatic swivel seat

To be able to sit down safely and comfortably, you may have opted for a manual or an automatic swivel seat.

Option 1: Manual swivel seat:

Before you sit down or stand up, you can turn the seat in the required direction.

1. Unlock the seat by pulling the swivel

seat handle (g. 2/14) up.

2. You can now turn the seat in the required direction.

3. Ensure that you always lock the swivel seat again before you sit down. You lock the swivel seat by pushing the handle downwards.

NOTE

The seat can only be turned in one direction, about a quarter of a turn. The stairlift will not work when the seat is turned.

CAUTION

Ensure that you always lock the swivel seat again before you sit down or stand up. You lock the swivel seat by pushing the handle downwards.

Fig. 2/14: Manual seat swivel handle.

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Option 2: Automatic swivel seat:

Before sitting down and standing up, the seat will automatically turn in the required direction when you control the stairlift with the call and park unit or the armrest control.

It is also possible for your stairlift to go up

the stairs rotated backwards, and go down

the stairs rotated forwards (see g. 2/15).

Examples of automatic seat swiveling:

Arriving at the top of the stairs with an automatic swivel seat:

1. Keep holding the joystick in the direction of travel until you have arrived at the top of the stairs. The stairlift will turn automatically. When you hear an audio signal, you can release the joystick and stand up safely.

2. Folding up the seat.

Flow2 stairlift

Fig. 2/15: The stairlift can move forwards or backwards.

Parking the stairlift.

Calling the stairlift.

Fig. 2/16: Call and park unit options.

3. Turn the seat back, out of the way, by pressing the joystick on the call

and park unit in the ‘P’ direction (see g. 2/16).

Sitting down safely with the automatic swivel seat:

1. To be able to sit down comfortably and safely, you can turn the seat automatically by pressing the button on the call and park unit in the

direction of the stairlift symbol (see g. 2/16).

2. Then sit down on the seat and push the joystick in the armrest in the

required direction of movement. The stairlift will turn back rst and

then start moving.

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Flow2 stairlift

Controls

2.2.4 Traveling in the stairlift

1. Check that the stairs are free of any obstacles.

2. Place the joystick in the hole in the armrest control (g. 2/17).

3. Push the joystick to the left or right to move the stairlift upwards or

downwards (g. 2/18).

4. The lamp on the armrest control indicates the status of the stairlift, see Chapter 3 for a description of the signals.

5.The stairlift will stop at any intermediate oors. To carry on moving

immediately, release the joystick and then press it again in the required direction of movement.

Fig. 2/17: Inserting the joystick. Fig. 2/18: Hold the joystick in the

required direction.

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Flow2 stairlift

NOTE

The stairlift keeps moving until you release the joystick, or until the end of the rail is reached.

NOTE

When you have arrived at a stopping position, the stairlift always stops automatically. Release the joystick only after the lift has come to a stop.

NOTE

As soon as you release the joystick, the stairlift stops and the lamp on the armrest control goes out. An inbuilt safety mechanism ensures that you cannot keep changing the direction of movement. After each change, the stairlift waits

for a short time interval. Even after a stop, for example

halfway down the stairs, the stairlift will only start after a short delay.

CAUTION

Always park the stairlift on a charging contact. If you do not

park the stairlift on a charging contact, the batteries can become empty and you cannot move the stairlift any longer.

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Flow2 stairlift

Controls

2.2.5 Standing up and folding up the seat

If your stairlift is equipped with a manual or automatic swivel seat, you can stand up easily and safely by rst turning the seat in the required direction (see § 2.2.3).

1. If you want to remove the joystick, push it forwards (g. 2/19).

2. Fold up the armrests (g. 2/20).

3. Unfasten the safety belt (g. 2/21).

4. Fold up the footplate by pulling the handle on the frame upwards (g. 2/22).

5. Stand up and step off the seat (g. 2/23).

6. Fold up the seat by pulling it upwards (g. 2/24).

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Flow2 stairlift

Fig. 2/19: Remove the joystick, if required

Fig. 2/21: Unfasten the safety belt

Fig. 2/20: Fold up the armrests

Fig. 2/22: Fold up the footrest

Fig. 2/23: Stand up Fig. 2/24: Fold up the seat

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Flow2 stairlift

Controls

2.2.6 Using the call and park units

1. Check that the stairs are free of any objects that could cause an obstruction.

2. Place the joystick in the hole in the call and park unit (g. 2/25).

3. Push the joystick in the direction of the stairlift symbol to bring the lift

to you (g. 2/26 A).

4. Fold up the seat and press the joystick at the side with the ‘P’ to send

the stairlift to the nearest parking position (g. 2/26 B).

Fig. 2/25: Insert the joystick in the call and park unit.

NOTE

As soon as you release the joystick, the stairlift will stop immediately.

WARNING

Ensure that you do not obstruct anyone. Therefore, always call or park the stairlift with the seat folded.

Fig. 2/26: Symbols on the call and park unit. a. Calling the stairlift. b. Parking the stairlift.

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Flow2 stairlift

3. Recognizing and resolving signals

When you move the joystick in the call and park unit or the armrest control, the lamp on these controls, in combination with an audio signal from the stairlift, indicate the status of the stairlift. The following table gives an overview of the possible signals.

3.1 Signals during normal operation of the stairlift

Signal on control Meaning

Constant green lamp. The joystick has been operated and the stairlift

is moving or will move.

Constant green lamp + audio signal from

motor.

After the stairlift has been operated, the stairlift is operated again with a different control. The stairlift will start moving within 10 seconds.

3.2 Signals on the motor cover

Signal on the motor Meaning

Constant blue lamp. The stairlift is on. The stairlift can be switched

off with the main switch.

No lamp. The stairlift is off and will not work. The stairlift

can be switched on with the main switch.

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Flow2 stairlift

Recognizing and resolving signals

3.3 Warning signals while operating the stairlift

Signal on control Meaning Action

Flashing green lamp The batteries of this

control are (almost) empty and must be replaced.

Flashing red lamp + audio signal from

motor.

1. The stairlift is not parked on a charging contact.

Or:

2.The stairlift has encountered an obstacle and will not move any further.

Constant red lamp. There is a

malfunction in the stairlift.

Replace the batteries (see §4.2)

of the control concerned.

1. Drive the stairlift to a charging

contact. If this is not possible,

you can turn the audio signal off by switching the stairlift off with the main switch (see

§2.1.3). Then contact your

supplier.

2. Move the stairlift in the opposite direction and remove the obstacle.

Switch the stairlift off and then

on again (see §2.1.3). Try to operate the stairlift. If the stairlift

does not work contact your

supplier. If this situation occurs

while moving, you can always descend with the emergency

descent system (see §2.1.3).

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Flow2 stairlift

4. Maintenance

4.1 Cleaning

- Clean the stairlift regularly with a clean, slightly moist cloth and possibly a light cleaning agent.

- You can remove the dust particles that collect under the rail during the running-in period of your stairlift with a vacuum cleaner.

CAUTION

Do not use any caustic or abrasive cleaning agents, and do not use too much water.

4.2 Replacing the batteries

When the 'C' cell batteries in a control are about to become empty, the lamp

- with joystick operation - on the control concerned will ash green. In that

case, replace the batteries.

1. Remove the cover by lifting it, or by placing the joystick in the cutout

under the cover and turning it towards the front of the armrest (see g. 4/1).

2. Remove the batteries from the armrest control (see g. 4/2).

Fig. 4/1: Removing the cover. Fig. 4/2: Armrest control batteries.

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Flow2 stairlift

Maintenance

3. Replace the batteries with the spare batteries located in the other armrest.

4. Ret the cover by pushing it forwards and clicking it into place (see g. 4/3 ).

NOTE

The armrest opposite the armrest in which the control unit is mounted contains spare batteries that you can use to

replace empty batteries. Ensure that you t new batteries

when you use the spare batteries.

Fig. 4/3: Ret the cover

4.3 Preventive maintenance

In addition to cleaning the stairlift, regular maintenance is needed to

guarantee that your stairlift will keep working as it should and without any problems. This maintenance should be carried out by authorized maintenance technicians. We therefore advise you to take out a maintenance contract so that you can always be certain that your stairlift will stay in optimal condition. Contact your supplier for more information about the maintenance contract.

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Flow2 stairlift

4.4 Technical data

General

Permissible weight 125 kg, 275 lbs Driving speed (nominal) 0,1 m/s, 20 ft/min

Decibel (max.) 67 dBA

Fire resistance according to EN81-40, UL94 Charging time 12 V batteries 24 hours (less is possible for 1

journey)

Capacity 12 V batteries 10 journeys (1 oor, vertical landing,

horizontal run-out at the top, 125 kg)

Electrical system

Class 2 Power Supply Input 230VAC, 0.35A, 50Hz

Output 30VAC, 1700mA

Input 120VAC, 70W, 60Hz

Output 30VAC, 1700mA

Environmental conditions

Surrounding temperature 5 - 40 °C Relative humidity 20 - 80%

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Flow2 stairlift

Contact

5. Contact

For information about settings, service or other matters not dealt with in this manual, you can contact your dealer. The telephone number is:

[ENTER THE SERVICE TELEPHONE NUMBER HERE]

To be able to help you as quickly as possible, please have the following details available when you contact one of our service department staff:

End user name:

Installation number:

Telephone number:

Type of stairlift:

Description of the problem:

[YOUR INSTALLATION NUMBER]

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Flow2 stairlift

Product Management

ThyssenKrupp Accessibility B.V.

Van Utrechtweg 99 2921 LN Krimpen aan den IJssel

T: +31 (0)180 – 530 990 F: +31 (0)180 – 530 998

www.ThyssenKruppAccessibility.nl [email protected]

Flow2/Tab03/UK/V2007.12.06