Thuraya TU-2500 User Manual
Table of contents
Introduction ………………………………………………………………………… 3
Package Contents………………………………………………………………… 4
Installation Instructions…………………………………………………………… 5
Antenna Installation…………………………………………………… 5
Installing Satellite Antenna…………………………………………… 5
Installing GPS Antenna……………………………………………… 6
External Accessories ………………………………………………… 6
Getting Started……………………………………………………………………… 7
Connection Interface…………………………………………………… 7
Setting up TU-2500…………………………………………………… 7
Using TU-2500 as a desktop unit…………………………………… 7
Using TU-2500 as a wall mounted unit…………………………… 7
Mounting TU-2500 on the wall……………………………………… 8
Connecting GPS Antenna…………………………………………… 8
Connecting Satellite Antenna……………………………………… 8
Connecting TU-2500 to Power Supply Adapter…………………… 8
Connecting Extension Phone to TU-2500………………………… 9
Connecting Group 3 Fax Machine to TU-2500…………………… 9
Connecting a PC to TU-2500 through DTE port………………… 9
Connecting a PC to TU-2500 through Voice band
modem connected at the RJ-11 ………………………………… 9
Thuraya Terminal in TU-2500……………………………… ………10
Receiving / Making Calls ………………………………………………………10
Important ………………………………………………………………10
Receiving Calls…………………………………………………………10
Making Calls……………………………………………………………10
Ending Calls…………………………………………………………… 11
Receiving / Sending Fax Message……………………………………………… 11
Receiving / Sending Fax through Fax machine ………………… 11
Receiving / Sending Fax through PC ………………………………12
Receiving / Sending Data Calls …………………………………………………13
1
Receiving Data Calls …………………………………………………13
Sending Data from PC. ………………………………………………13
Sending data through the voice band modem. ………………… 14
Code Locking Function …………………………………………………………… 14
How to set up the Code Locking Function…………………………14
How to make a call …………………………………………………15
In the case of Forgetting the PIN Code ……………………………16
Supplementary Services …………………………………………………………16
Troubleshooting .……………………………………………………………………17
Warnings! ………………………………………………………………17
Care and maintenance……………………………………………… 17
Common Problems …………………………………………………18
LED Indications ..……………………………………………………………………19
Warranty ……………………………………………………………………………20
2
Introduction
TU-2500 provides additional flexibility and convenience to your use of the Thuraya
terminal. (Please note that Thuraya terminals are available separately from the local
service provider) TU-2500 and its accessories are designed and manufactured to meet
Thuraya’s superior specifications and world-class quality standards. TU-2500
enhances the capabilities of the Thuraya terminal to meet your communication
requirements inside home and office.
Introduction
Package Contents Fax Message
Receiving / Making Calls
Getting Started Installation Instructions
Attention
This Product, TU-2500 is set up as the Standard type at first, therefore, if you want
to use it as Payphone or Common type, you should download suitable software
according to its purpose. Contact your service provider for further information.
3
Introduction
Package Contents Fax Message
Receiving / Making Calls
Getting Started Installation Instructions
Package Contents
TU-2500 Package consists of the following
TU-2500 AC/DC Power adapter
Satellite antenna and mounting adapter Satellite antenna cable (25meter)
GPS antenna with cable (25meter) RS-232 cable, RJ-11 cable and TU-2500
User Manual
4
Installation Instructions
After
The e
unpacking and ensuring that
TU-2500 and all its accessories are
intact and present, proceed with the
installation. Please read the instructions
carefully. If you encounter any difficulty
in installation, contact your service
provider for assistance.
Antenna Installation
The TU-2500 antennas set consists of
the following components:
1. Satellite Antenna with mounting
adapter.
2. Satellite antenna cable for
connecting Satellite antenna to
TU-2500 (25 meter).
3. GPS Antenna with attached
coaxial cable for connecting
with TU-2500 (25 meter).
Note: If you are using a maritime antenna, please refer to the maritime antenna
installation guide
Installing Satellite Antenna
satellit antenna is a rectangular
patch antenna, and is supplied along
with a mounting adapter. The mounting
adapter also has an elevation angle
adjust function.
1. Mount the antenna on to any
suitable fixture (mounting pole
or wall) on the rooftop using
the mounting brackets and
the bolts provided. The anten
na should be facing skywars
in the direction of the
THURAYA satellite and should
be at the appropriate angle.
The angle can be adjusted us
ing the angular information
provided on the mounting
adapter(Details will be
provided in the antenna
installation guide book).
2. Fix the antenna in such a way
that the connector at the base
is accessible when mounted.
4. Connect the coaxial cable
(marked “Satellite Antenna
Cable”) to the antenna
connector located at the base
of the satellite antenna and
tighten it properly by turning it
clockwise. Leave enough
length for a small loop and
secure the rest of the cable
using the cable ties.
5. Connect the other end of the
satellite antenna to the
Installation Instructions
Package Contents Installation Instructions Getting Started
Receiving / Making Calls
Fax Message
5
Introduction
satellite antenna connector
marked “SAT” on the TU-2500
by the side of the connectors.
6. Adjust the azimuth and the
elevation angle of the antenna
according to where you are
(Details will be provided in the
antenna installation guide
book), so as to ensure the
highest signal quality, indicated
on the LCD display.
Installing GPS Antenna
The GPS antenna comes with attached
coaxial cable for connecting with the
TU-2500 unit.
1. Find an appropriate location
on the rooftop to mount the
antenna on to any suitable
fixture/surface.
Make sure that there is a
clear view of the sky.
Maintain
a separation of about 0.5 to
1 meter between GPS and
Satellite antenna.
2. Mark locations of the “screw
holders”on the surface/rooftop
for fixing the antenna.
3. Drill holes of adequate depth
on the surface.
4. Keep the antenna in place so
that the drilled holes and the
screw holders are matched.
5. Fix the antenna securely using
the screws provided.
6. Connect the free end of the
attached cable to the GPS
antenna connector marked
“GPS” on the TU-2500.
Package Contents Installation Instructions Getting Started
Receiving / Making Calls
External Accessories
TU-2500 needs to have external
accessories for full functionality. Please
make sure that you have the following:
1. Personal Computer (PC) for
Data transfer and PC Fax.
2. Group 3 Fax machine for
sending/ receiving Fax.
3. FAX software for PC Fax
4. Extension phone
Note: The RJ-11 cable should be 2-wire
inner at both ends.
Fax Message
6
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