Thuraya SG-2520 User Manual

USER GUIDE

V. 1.6

Contents

FCC SAR Compliance Statement 1

FCC RF Interference Statement 3

For your safety 4

Battery Information 5

Taking Care of your Thuraya Mobile Phone 5

Certification information (SAR) 6

SG-2520 Unpacking 7

SG-2520 Accessories 7

Your SG-2520 8

The function of the keys 9

SG-2520 01 Before you start

Introduction 10

HPA (High-Penetration Alerting) 11

Initial steps

Inserting SIM card 12 Attaching the ferrite core 12 Connect the charger and charge the battery 13 Switch the mobile phone ON / OFF 14 Enter your PIN 14 Emergency call (SOS) 15 Setup Wizard 16 Lock/Unlock in Idle Screen 16

Display

Display layout 17 Display symbols 18 Using softkey and menu 19 Softkey action 19 Menu navigation 20 Quick access 21

Step back one menu level 22 Exit the menu 22

Making and receiving call

Dial using the keypad 23 Receiving a call 24 Silent a call 25 High-Penetration Alerting 26 Options during call 27 Handling more than one call simultaneously

New Message 29

Select message type 29 Edit mode 29 Change Input mode 30 Input symbol 31 Input number 33 Change language 34 eZitxt ON / OFF 35 Dictionary 36 To clear text 38

SG-2520 02 Getting started

1. Media center 40

1.1. Image Box 54

1.2. Sound Box 54

1.3. Video Box 55

1.4. MP3 Box 55

1.5. Memory status 57

2. Contacts 58

2.1. Contacts List 59

2.1.1. Contacts List 59

2.1.2. Contact group list 62

2.1.3. Message group list 63

2.2. Special List 64

2.3. Speed Dial 64

2.4. SIM list 65

2.5. My Info. 65

2.6. Helper 66

3. Organizer 67

3.1. Monthly Schedule 70

3.2. Weekly schedule 72

3.3. Daily schedule 72

3.4. Alarm 73

3.5. Planner 74

3.6. Notes 75

4. Navigation 76

4.1. Current position 76

4.2. Continuous Position 77

4.3. Waypoint 78

4.4. Route 79

4.5. Location Track 80

4.6. Settings 81

4.7. Qiblah & Prayer 83

5. Messaging 84

5.1. New 84

5.1.1. New (SMS) 84

5.1.2. New (MMS) 87

5.1.3. New (Email) 89

5.2. Inbox 91

5.2.1. Inbox (SMS) 92

5.2.2. Inbox (MMS) 94

5.2.3. Inbox (Email) 96

5.2.4. Inbox (Cell Broadcast) 97

5.2.5. Inbox (Spam message) 97

5.3. Drafts 98

5.4. Sent 98

5.5. Unsent 99

5.6. Reports 99

5.7. SIM message 100

5.8. Settings 101

5.8.1. SMS 101

5.8.2. MMS 102

5.8.3. Email 105

5.8.4. Cell broadcast 108

5.8.5. Spam message 109

6. Network 110

6.1. SAT registration 110

6.2. System preference 111

6.3. Search mode 112

6.4. Preferred list 113

SG-2520 03 Using the menu

7. Call log 114

7.1. Voice call 114

7.1.1. Recent call 114

7.1.2. Received call 114

7.1.3. Dialled call 114

7.1.4. Missed call 115

7.2. Packet data 116

7.3. Durations 116

7.4. Cost 117

7.5. Settings 118

8. Camera 119

8.1. Still capture 119

8.2. Video Capture 121

8.3. Image box 124

8.4. Video box 124

8.5. Setting 125

8.5.1. Still capture 125

8.5.2. Video capture 125

9. Connectivity 126

9.1. IrDA 126

9.1.1. Receive mode 126

9.1.2. File send 126

9.1.3. Contact send 126

9.2. Bluetooth 127

9.3. FTP 129

9.3.1. FTP server 129

9.3.2. FTP connect 129

9.4. Web browser 130

9.4.1. Features 131

9.4.2. Browsing 132

9.4.3. Favorites 133

9.4.4. Settings 135

9.4.4.1. New Connection Profile 137

9.5. Received file 138

10. Setting 139

10.1. Profile 139

10.2. Phone 140

10.2.1. Wallpaper 141

10.2.2. Screen saver 141

10.2.3. Menu style 142

10.2.4. Greeting message 142

10.2.5. Theme 143

10.2.6. LCD adjust 143

10.3. Calls 144

10.3.1. Voice calls 144

10.3.2. Call diverts 145

10.3.3. Call barring 146

10.3.4. Call waitings 147

10.3.5. External device 147

10.3.6. Send own number 148

10.3.7. Cost 148

10.4. Shortcut 149

10.4.1. Favorite key 149

10.4.2. My menu 150

10.5. GmPRS/GPRS 151

10.5.1. Access point 151

10.5.2. Auto reject 155

10.6. Security 156

10.6.1. Security settings 156

10.6.2. Change codes 157

10.6.3. Fixed dial 159

10.6.4. Closed User Group 160

10.6.5. Soft reset 160

10.6.6. Factory reset 160

10.7. Language 161

10.7.1. Language 161

10.7.2. Auto text 162

10.7.3. Dictionary 162

10.8. System 163

10.8.1. System version 163

10.8.2. Time & Date format 163

10.8.3. Time Auto update 163

10.8.4. Setup wizard 163

10.8.5. Default memory 164

10.8.6. External connect 164

10.8.7. Connect speed 164

11. Extra 165

11.1. Calculator 165

11.2. Converter 166

11.3. Recorder 168

11.4. Stopwatch 171

11.5. Timer 172

11.6. Lullaby 172

11.7. World time 173

12. Application 174

12.1. User program 174

12.1.1. DuiAdventure 174

12.1.2. SpicyBoys 174

12.1.3. TimeRider 174

12.1.4. JAM (Java Application Manager) 175

12.1.5. About the JAM icon 175

12.1.6. Java Application Installation 175

12.1.7.

Getting to Know the Java Application Manager(JAM)

177

12.2. Memory manager 180

12.3. File browser 181

12.4. SIM tool 188

SG-2520 03 Using the menu

SG-2520 04 Additional

Troubleshooting 190 Quick access codes 191 Access codes 197 Security code 197

PIN & PUK 197 PIN2 & PUK2 198 Barring code 198 Limited Warranty 199

The Federal Communications Commission (FCC) has adopted a safety standard for human exposure to Radio Frequency (RF) electromagnetic energy emitted by FCC-certified equipment. This wireless mobile phone has been evaluated under FCC Bulletin OET 65C (01-01) and found to be compliant to the requirements of uncontrolled environmental limits as set forth in CFR 47 Sections 2.1091, 2.1093 addressing RF Exposure from radio frequency devices when operated in accordance with the operation guidelines described in this manual. Proper operation of this radio device according to the instructions in this publication will result in user exposure substantially below the FCC recommended limits. Your wireless phone SG-2520 is a radio transmitter and receiver. It is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission of the U.S. Government. These limits are part of comprehensive guidelines and establish permitted levels of RF energy for the general population. The guidelines are based on standards that were developed by independent scientific organizations through periodic and thorough evaluation of scientific studies. The standards include a substantial safety margin designed to assure the safety of all persons, regardless of age and health. The exposure standard for wireless mobile phones employs a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit set by the FCC is 1.6W/kg.* Tests for SAR are conducted using standard operating positions accepted by the FCC with the phone transmitting at its highest certified power level in all tested frequency bands. Although the SAR is determined at the highest certified power level, the actual SAR level of the phone while operating can be well below the maximum value. This is because the phone is designed to operate at multiple power levels so as to use only the power required to reach the network. In general, the closer you are to a wireless base station antenna, the lower the power output. Before a phone model is available for sale to the public, it must be tested and certified to the FCC that it does not exceed the limit established by the government-adopted requirement for safe exposure. The tests are performed in positions and locations (for example, at the ear and worn on the body) as required by the FCC for each model. The highest SAR value for this model phone as reported to the FCC when tested for use at the ear is 0.32 W/kg (For SAT operations, this mobile phone cannot be used in a body worn position because in this position the phone cannot properly receive and transmit the satellite signal and the operation is not practicable). The body-worn operation is restricted to GSM/BT operations only.

FCC SAR Compliance Statement

Before you start

This phone has been tested and meets FCC RF exposure guidelines when used with an accessory that contains no metal and that positions the handset a minimum of 15 mm from the body. Use of other accessories may not ensure compliance with FCC RF exposure guidelines. Highest reported SAR value for Body-worn is: 0.65 W/kg While there may be differences between the SAR levels of various phones and at various positions, they all meet the government requirement. The FCC has granted an Equipment Authorization for this wireless mobile phone with all reported SAR levels evaluated as in compliance with the FCC RF exposure guidelines. SAR information on this phone is on file with the FCC and can be found under the Display Grant section of http://www.fcc.gov/oet/fccid after searching on FCC ID:TZ5SG-2520.

In the United States and Canada, the SAR limit for mobile phones used by the public is 1.6 watts/kilogram (W/kg) averaged over one gram of tissue. The standard incorporates a substantial margin of safety to give additional protection for the public and to account for any variations in measurements. SAR values may vary depending on national reporting requirements and the network band.

Before you start

Thuraya is always improving the user interface to ensure the user has the best experience. This device complies with Part 15 of the FCC Rules.

Operation is subject to the following two conditions:

1. This device may not cause harmful interference, and

2. This device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits of a Class B digital device, pursuant to Part 15 of the

FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential environment. This equipment generates, uses, and radiates radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference. However, there is no guarantee that interference will not occur. If this equipment does cause interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to correct the interference by one of the following measures:

Reorient or relocate the receiving antenna. Increase separation between the equipment and receiver. Connect the equipment to an outlet on a circuit different from which the receiver is connected. Consult the dealer or an experienced radio/TV technician.

Caution

This equipment generates or uses radio frequency energy. Changes or modifications to this equipment may cause harmful interference unless the modifications are expressly approved in the instruction manual. The user could lose the authority to operate this equipment if an unauthorized change or modification is made.

RoHS

This product is in compliance with EU RoHS Directives and manufactured using lead-free solder paste and parts.

•

FCC RF Interference Statement

Before you start

Read the below guidelines to help you get the most out of your Thuraya Phone: For more detailed explanations please refer to the complete user guide.

For your safety

SWITCH ON SAFELY

Do not switch the phone on when wireless phone use is prohibited or when it may cause interference or danger.

ROAD SAFETY COMES FIRST

Obey all local laws. Always keep your hands free to operate the vehicle while driving. Your first consideration while driving should be road safety.

SWITCH OFF IN HOSPITALS

Follow all restrictions instructed by the hospital authorities. Switch the phone off near medical equipment.

SWITCH OFF IN AIRCRAFT

Follow all restrictions instructed by the airlines. Wireless devices can cause interference in aircraft.

SWITCH OFF WHEN REFUELING

Do not use the phone at a refueling point. Do not use near fuel or chemicals.

SWITCH OFF NEAR BLASTING

Follow any restrictions. Do not use the phone where blasting is in progress.

Please read carefully and make yourself familiar with the safety measures and user instructions in this Manual before you start to use your SG-2520. Thuraya is always improving the user interface to ensure the user has the best experience.

Before you start

Use only Thuraya approved battery pack and Thuraya approved chargers for your phone.

Do not short-circuit the battery. Short-circuiting the terminals may damage the battery or the connecting object. Do not expose to high temperatures. Please dispose the battery in accordance with local regulations.

•

Battery Information

Your device is a product of superior design and craftsmanship and should be treated with care. The suggestions below will help you protect your warranty coverage.

Keep the device dry. Liquids or moisture can contain minerals that will damage electronic circuits.

If your device does get wet, remove the battery and allow the device to dry completely before replacing it.

Do not use or store the device in dusty, dirty areas. Its moving parts and electronic components can be damaged. Do not store the device in hot areas. High temperatures can shorten the life of electronic devices and damage batteries. Do not store the device in cold areas. When the device returns to its normal temperature, moisture can form inside the device

and damage electronic circuit boards.

Do not attempt to open the device other than as instructed in this guide. Do not drop, knock, or shake the device. Rough handling can break internal circuit boards and fine mechanics. Use only the supplied or an approved replacement antenna. Unauthorized antennas, modifications, or attachments could damage the device and may violate regulations governing radio devices. Always create a backup of data you want to keep (such as contacts and calendar notes) before sending your device to a service facility.

•

Taking Care of your Thuraya Mobile Phone

Before you start

THIS DEVICE MEETS INTERNATIONAL GUIDELINES FOR EXPOSURE TO RADIO WAVES.

Your mobile device is a radio transmitter and receiver. It is designed and manufactured not to exceed the limits for exposure to radio frequency (RF) recommended by international guidelines (ICNIRP). These limits are part of comprehensive guidelines and establish permitted levels of RF energy for the general population. The guidelines include a substantial safety margin designed to assure the safety of all persons, regardless of age and health.

Certification information (SAR)

The Thuraya terminal / product SG-2520 complies with EN 50360:2001 and EN 50361:2001 standards. The highest SAR value for this model phone when tested for use at the ear is 0.32 W/kg.”

Before you start

Your package contains the following items:

SG-2520 Unpacking

Handset Battery Quick Start Guide Ear Set Travel Charger

with Ferrite Core

Warranty Card &

User’s Guide

SG-2520 Accessories

SD Card USB Cable

Before you start

Your SG-2520

An overview of your Thuraya phone

SAT antenna Ear-set jack Display Left Softkey Right Softkey Send key End key 4 ways navigation key Ok key Alphanumeric keypad Star key Hash key Microphone Battery release Charger socket SIM card holder USB/Data cable connector Camera Mirror

4 5

6 7

Before you start

The function of the keys

Navigation Key

4-way direction key for moving focus in menu screen.

Center Key

This key is used to select/unselect and confirm menu options.

Left Softkey

The function of the key depends on the text shown on the display above the key

Right Softkey

The function of the key depends on the text shown on the display above the key.

Send Key

To accept or initiate a call, access the list of numbers you last called or attempted to call.

End Key

To end the current connection, or to reject an incoming call. Press and hold to turn the phone on or off.

Keypad

Used to enter numbers and characters. Long press on 0 key will display a ‘+’.

* Key

Long press will switch between Silent & Normal mode. Enters special characters in SMS editor.

# Key

Press and hold to lock the keypad. Toggles between numbers and characters in SMS editor.

abc

jkl

tuv

ghi

pqrs

def

mno

wxyz

Getting started

Your Thuraya SG-2520 SmartPhone is an advanced smart phone using cutting edge technology. Its superiority is reflected in having three integrated technologies in one handset: satellite (SAT), GSM and GPS offering you an unmatched combination of quality and performance. Thuraya SG-2520 is the only tri-band phone that allows operations on three different GSM networks : 900, 1800, 1900 MHz offering greater flexibility in high traffic GSM environments with increased phone usability and voice quality in Asia, Africa, Europe, Australia, and North America.

However, in order to establish communication on SAT mode, here are few points to be considered.

- The antenna should be pulled out to make or receive SAT calls.

- While observing the indicator for SAT signal strength, move around to achieve the best connection quality for the mobile phone.

- SAT communication requires clear space without obstructions such as buildings, trees or mountains.

- It is important to direct the antenna of the Thuraya SG-2520 towards Thuraya satellites.

Introduction

Getting started

HPA (High-Penetration Alerting)

The Thuraya system features a ‘High-Penetration Alerting’ capability that allows you to be notified of incoming calls even when your mobile phone has poor signal coverage. When the mobile phone receives a High-Penetration Alerting signal it will alert you with an ‘early ring’ and a special display message (see page 26). To answer the call, you must immediately extend the antenna and move the mobile phone into a position that has a clear ‘line of sight’ to the satellite. When this has occurred the mobile phone display will change, prompting you to answer the call and proceed with the conversation. If the call is not answered promptly after the High-Penetration Alerting signal is received, the calling party will be diverted to voice mail and/or an announcement stating that you are not available to answer. Just like GSM, the satellite coverage area is divided into many different regions. The phone searches the network automatically (see page 110) and determines which service region is active by registering its presence with the Thuraya system. If the mobile phone has not been able to update this registration due to a weak signal, the registration information will become out of date or ‘stale’. This is indicated on the display by a blinking SAT icon in the left of the signal strength indicator. This condition will clear automatically once signal conditions improve and a call is made or a period of time elapses. You also have the option to speed up that procedure by manually having the mobile phone register with the Thuraya system. This is accomplished with the function SAT Registration in the mobile phone’s menu (see page 110). Make sure you have good SAT signal strength before using this function.

Getting started

Initial steps

To insert the SIM card:

1. Switch off the mobile phone before removing the battery

2. Lift the battery from the back of the mobile phone

3. Insert the SIM card as shown in the pictures below.

Inserting SIM card

To attach the ferrite core:

1. Place it on the 5cm apart from the plug.

2. Attach it on the cable as shown in the pictures below.

Attaching the ferrite core

Getting started

You should charge the battery supplied with the mobile phone as soon as possible to obtain full battery charge.

To charge the battery:

1. Fit the correct country specific adapter into the charger.

2. Connect the charger plug into the charger socket.

3. Connect the charger to an AC source.

Connect the charger and charge the battery

While the battery is charging you see the symbol changing to cyclically. The battery is fully charged after 2 hours and 30 minutes. The charger stops charging automatically when the battery is full. As long as the charger is not disconnected it restarts charging after a while to keep the battery fully charged. You may still use the mobile phone while charging the battery. The internal clock for time, date (see page 168) and alarms (see page 73) will still keep running for about two hours if neither the battery nor the charger is connected, but no alarm will sound unless a charged battery is connected.

Getting started

Press for 3 seconds to switch the mobile phone on. Press for 3 seconds again to switch the mobile phone off.

Switch the mobile phone ON / OFF

The PIN (Personal Identification Number : 4 to 8 digits) is initially supplied together with the SIM card by your service provider and can be changed later. (see page 195)

Enter your PIN

Enter PIN using keys on keypad. Each digit entered is displayed as an *.

Press to confirm PIN.

NOTE

If more than 3 errors are made when entering PIN code, PUK code must be entered.

•

Getting started

Until you have entered the correct PIN, you can make only emergency calls.

To make an emergency call before having entered the PIN. In screen Press (SOS).

Emergency call (SOS)

Enter a specific emergency number.

Press .

The softkey SOS is available even:

When the SIM card in your mobile phone is not valid. When you have a valid SIM card but no roaming with the selected service provider is possible.

After the PIN is accepted, you have to make an emergency call in the same way as you make a ‘normal’ call.

•

Or.

NOTE

Emergency calls may not be possible on all cellular telephone networks or when certain network service is in use.

In uneven terrain or close to large buildings, the operating range can be limited, which affects the connection.

•

Emergency numbers normally are : 112, 118, 119, 911, 999 Check with your network service provider for local emergency numbers in your area.

Getting started

Use this to set the basic details of the phone when booting initially. You can either use or skip this function. To change settings, use the applicable menu or Setup Wizard Menu in Settings. For more details, refer to Setup Wizard Menu in Settings.

Setup Wizard

The keypad may be locked so that a number can not be accidentally dialed e.g. while the mobile is in your pocket or handbag. (e.g. It is to protect your personal information while you have left the phone in a pocket, bag or some other place for a while, or from the person who might have picked up your lost phone.) Calls can be received while the phone is locked.

Lock/Unlock in Idle Screen

In idle screen, long press (#) key.

To Lock :

Press key within 3 seconds.

If key is not pressed within 3 seconds, the keypad will remain locked.

Press key.

To Unlock :

Locked.

Getting started

Display

Display layout

The pattern of the display areas is as follows:

The indicator line shows mainly symbols which inform you about the operating conditions of the mobile phone.

The main area shows data relating to calls, menu and their submenus, and displays the editors for the Contacts

and SMS messages. In idle mode (standby), the network name, time and date are displayed.

The softkey line operates together with the and softkey and the OK key beneath this line.

It provides access to menus and controls. (see ‘Using softkey and menu’ on page 19)

Indicator menuline

Area information

Date line

Phone status

Time

Getting started

Display symbols

HPA strengthBattery strengthSignal type

Call statusSignal strength

Softkey command

Edit enabled

enabled

Mark On Play enabled Pause

enabled

Capture enabled

Low battery Done/Confirm Grip enabled

Timer

running

IrDA On Lock Key Lock

Silent Special only Divert all Devert to

vioce mail

Headset Carkit

No signal Weak signal Full signal On call Mute SMS MMS E-mail CB

Battery almost

discharged

Low battery

Battery full

HPA Low signal ~ HPA High signal

SAT

Roaming

GSM

HPA

Message

Phone status

Getting started

In idle mode your mobile phone offers functions and settings, which allows you to adapt the mobile phone to your needs. You access these functions through menus and submenus by scrolling or by using the appropriate shortcut. During a call or while you are editing a number or text, the menu system changes and gives access to various functions, depending on the context. The following section describes the principles of using the menu.

Using softkey and menu

Softkey actions for, menu navigating and lists are performed through entries in the softkey line in conjunction with the corresponding keys below this line. Depending on the number of softkey actions offered, the two softkeys beneath the softkey line and the okay key can be used:

Softkey action

NOTE

Command of is in the form of Icon.

Refer to page 20 where each icon and corresponding command are shown.

•

Done

Edit

Option Close

Getting started

Menu screen is composed of 12 menus. Use the navigation key to move the focus to the desired menu icon, and execute by pressing .

Menu navigation

4 ways navigation key

Up / Down direction

Left / Right direction

Up / Down direction

Getting started

Menu items can be executed by using the key pad as well as by using the navigation key and softkey as in menu navigation. In the following example, Speed Dial is described using both methods.

Quick access

In idle screen press Menu.

Scroll to [Contacts] and select.

Scroll to Speed Dial and select.

Or. (Quick access)

In idle screen press Menu.

Press .

Getting started

If you need to go back to a previous window or to move to higher menu during menu execution:

Step back one menu level

Press .

To go to idle screen during menu execution:

Exit the menu

Press .

Getting started

Making and receiving call

In order to make a call, you must be connected to a network and have an adequate SAT signal.

Telephone numbers can be dialed using traditional method.

Dial using the keypad

Enter phone number using keypad.

Press .

NOTE

To make an international call, long press for + is displayed and then enter country

code without the leading 0’s. “+” can be replaced “00” in dialing and sending message.

When entering a number, short press button once to input *, short press button twice

to input P, and short press button three times to input W.

•

Press key.

How to end a call :

Getting started

When there is an incoming call, it is indicated as follows.

Ringtone (according to melody and volume of current setting) can be heard. A flashing is displayed.

The caller’s number will be displayed on the screen. If the number is stored in the contacts, the corresponding name of contact will be displayed.

Receiving a call

NOTE

While engaged in an existing call, press to reject an incoming call.

•

Press key.

Accept a call :

Press or .

Reject a call :

Getting started

In situations where incoming call is disturbing, it can be turned off by using the Silence Softkey.

Silent a call

Press .

NOTE

Sound volume during call can be increased/decreased by using and other sound

volumes can be changed by using the sound setting menu.

•

+ 176 hidden pages

Thuraya SG-2520 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual