Thunderbolt TS5 Plus User Manual

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20 ports
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Connecting the TS5 Plus to your computer
Connect the AC power cord to your wall outlet, and connect the other
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end of the power cord (IEC320-C5) into the TS5 Plus power supply.
Connect the barrel connector to the [ DC in: ] port on the TS5 Plus.
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Connect the supplied Thunderbolt 5
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The TS5 Plus is equipped with an LED indicator, which will display a WHITE light if the unit is powered on and connected to your computer.
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Connect the supplied Thunderbolt 5 cable to your computer’s Thunderbolt 5/4/3, or
When you rst connect a Thunderbolt/USB device to a macOS or Windows
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computer, you will need to approve the device on the pop-up window or in the settings. After you approved it, the TS5 Plus will be ready for use.
Reminder
Only use the supplied Thunderbolt 5 cable or Thunderbolt 5 cables that oer full 80Gb/s performance. Windows laptops with proprietary charging or ports without power delivery will not charge. If using CPU or GPU intensive applications, we recommend connecting your laptop charger directly to your laptop for increased power.
USB4 port.
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Compatibility &
Performance
The TS5 Plus is compatible with Thunderbolt 5, Thunderbolt 4, and USB4 host devices. It is also compatible with Thunderbolt 3 Macs but not Thunderbolt 3 PCs.
Users on Thunderbolt 4 (40Gb/s) or lower will see reduced functionality.
Thund
erbolt 3 Windows PCs are not supported.
Thunderbolt 5 Mac
Thunderbolt 5 PC
Thunderbolt 4 Mac
Thunderbolt 4 PC
Thunderbolt 3 Mac
USB4 v2 PC
USB4 PC
iPad (Thunderbolt)
Windows Tablet (Thunderbolt)
CompatibleHost
✓
✓
✓
✓
✓
✓
✓
✓
✓
Bandwidth
Boost
The TS5 Plus features Bandwidth Boost which will allocate up to 120Gb/s performance when bandwidth intensive monitors are connected. This is in order to provide higher resolutions and refresh rates.
When Bandwidth Boost is active the rest of the TS5 Plus will provide up to 40Gb/s performance for the remaining devices connected to the hub.
Bandwidth Boost
Active
Not Active
Bandwidth Left for Data
40Gb/s
80Gb/s
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Monitor
Compatibility
You can connect up to 3 external displays to the TS5 Plus on Windows Thunderbolt 5 PCs that support up to 3 displays, or up to 2 displays on Macs and PCs that support dual displays.
To connect external displays to the TS5 Plus you can either connect Thunderbolt or USB-C monitors directly to the spare Thunderbolt 5 ports, or use USB-C to HDMI or DisplayPort Adapters (sold separately) to the spare Thunderbolt 5 ports.
* 5K monitors must be a Thunderbolt 4 monitor or an Apple Studio Display. Does not support dual LG UltraFine 5K. 6K monitors can be a Thunderbolt 4 monitor or an Apple Pro Display XDR. ** Higher refresh-rates (above 60Hz) may require DSC (Display Stream Compression) support on the monitors and host GPU. The bit/color depth may vary in order to support higher refresh-rates. *** Some M3 MacBooks such as the MacBook Air can support dual external monitors up to 5K and 6K when the laptop lid is closed (clamshell mode). **** Currently M1/2/3/4 Macs can only support up to HDMI 2.0b over its Thunderbolt ports. As such, resolutions will be limited to 4K 60Hz when using an HDMI adapter. If a higher refresh-rate is required, please use a USB-C to USB-C or USB-C to DisplayPort or DisplayPort to DisplayPort connection. For more information about a Mac’s external display support please visit https://support.apple.com/en-us/101571 and https://www.caldigit.com/macbook-multiple-monitor-support-with-caldigit-thunderbolt-docks/ ***** Results may vary due to OS updates. For external display compatibility over a single Thunderbolt connection on dierent Windows computers, please refer to the manufacturer's website.
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Technical
Specications
Interface
1 x Thunderbolt 5 Host Port (Up to 120Gb/s) 2 x Thunderbolt 5 Downstream Ports (80Gb/s) 5 x USB-C (10Gb/s) 5 x USB-A (10Gb/s) 1 x DisplayPort 2.1 1 x SD 4.0 (UHS-II) 1 x microSD 4.0 (UHS-II) 1 x 10 Gigabit Ethernet 1 x Front Combo Audio In/Out (3.5mm) 1 x Rear Audio Out (3.5mm) 1 x Rear Audio In (3.5mm) 1 x DC In (24V 13.75A)
Minimum System Requirements
macOS 15 or above Windows 11 or above iPadOS Thunderbolt 5 Computer Thunderbolt 4 Computer Thunderbolt 3 Mac USB4 or USB4 v2 Computer Thunderbolt/USB4 iPad
Power Delivery
Thunderbolt 5/USB4 Host Port: Up to 140W Each Downstream Thunderbolt 4/USB4 Port: 36W Front 36W USB-C Port: 36W Remaining USB-C Ports: 7.5W USB-A Ports: 7.5W
Size & Weight
Height: 6.10” (155.0mm) Width: 1.85” (47.0mm) Length: 5.03” (127.9mm) Weight: 1.98 lbs (0.90kg)
In the Box
1 x CalDigit TS5 Plus 1 x Thunderbolt 5 Braided Cable (1.0m) 2 x Rubber Feet Strips 1 x Power Cord 1 x Power Supply (330W)
Warranty
2 Years
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General
Use Warnings
Please read the TS5 Plus manual thoroughly and familiarize yourself with the
• product before use. Avoid using the TS5 Plus in extremely hot and cold environments. A safe
• temperature range is between 50° to 95° F (10° to 35° C). Avoid using the TS5 Plus in humid environments. Moisture and condensation can
• accumulate in the device and cause damage to the electrical components. Only use the power adapter that has been supplied with the TS5 Plus. An excessive
• or inadequate power supply can result in unstable performance or device failure.
Safety
Warnings
Keep the TS5 Plus away from liquids and moisture. Exposure to liquids can result in
• damaging the unit, electric shock, and result in a re hazard. If your TS5 Plus gets wet while it is still o, do not turn it on. In the case of any issue
• with the device, do not attempt to repair or open the device yourself. Doing so can result in personal injury, damage the device, and will void the warranty.
If you have any issues, please contact CalDigit Technical Support.
• Email (US): [email protected]
• Email (UK/EU): [email protected]
• Phone (US): (714) 572-6668
• Phone (UK/EU): +44 (0) 1993 700 972
• Website: https://www.caldigit.com/support
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