Thrane&Thrane Explorer 300, TT-3705A EXPLORER 300 User Manual
USER MANUAL
EXPLORER™300
Thrane & Thrane A/S • info@thrane.com • www.thrane.com
TT 98-123571-D ii
TT-3705A EXPLORER™ 300
Document number: TT 98-123571-D
Release date: 27 February 2007
Information in this document is subject to change without notice and does not represent a commitment on
the part of Thrane & Thrane A/S.
Copyright
© 2007 Thrane & Thrane A/S. All rights reserved.
Trademark acknowledgements
• EXPLORER is a trademark of Thrane & Thrane A/S.
• Bluetooth is a registered trademark of Bluetooth SIG.
• Windows and Outlook are registered trademarks of Microsoft Corporation in the United States and other
countries.
• Inmarsat is a registered trademark of the International Maritime Satellite Organisation (IMSO) and is
licensed by IMSO to Inmarsat Limited and Inmarsat Ventures plc.
• Inmarsat’s product names are either trademarks or registered trademarks of Inmarsat.
• Other product and company names mentioned in this manual may be trademarks or trade names of their
respective owners.
Company Addresses
www.thrane.com
Denmark Denmark Norway
Thrane & Thrane A/S
Lundtoftegårdsvej 93 D
DK-2800 Kgs. Lyngby
Denmark
T: +45 39 55 88 00
F: +45 39 55 88 88
Thrane & Thrane Aalborg A/S
Porsvej 2
DK-9200 Aalborg SV
Denmark
T: +45 39 55 88 00
F: +45 96 34 61 01
Thrane & Thrane Norge A/S
Bergerveien 12
PO Box 91
1375 Billingstad,
Norway
T: +47 67 24 47 00
F: +47 67 24 43 10
USA China
Thrane & Thrane, Inc.
509 Viking Drive, Suites K, L and M
Virginia Beach, VA 23452
USA
T: +1 (757) 463-9557
F: +1 (757) 463-9581
Thrane & Thrane Shanghai
Representative Office
28J Pufa Tower
588 Pudong Rd(S), Pu Dong
200120 Shanghai
P. R. China
T: +86 21 68 87 87 80
F: +86 21 68 87 71 12
TT 98-123571-D iii
Safety summary 1
The following general safety precautions must be observed during all phases of
operation, service and repair of this equipment.
Failure to comply with these precautions or with specific warnings elsewhere in this
manual violates safety standards of design, manufacture and intended use of the
equipment. Thrane & Thrane A/S assume no liability for the customer's failure to
comply with these requirements.
Do not operate in an explosive atmosphere
Do not operate the equipment in the presence of flammable gases or fumes.
Operation of any electrical equipment in such an environment constitutes a definite
safety hazard.
Keep away from live circuits
Operating personnel must not remove equipment covers. Component replacement
and internal adjustment must be made by qualified maintenance personnel. Do not
replace components with the power cable connected. Under certain conditions,
dangerous voltages may exist even with the power cable removed. To avoid injuries,
always disconnect power and discharge circuits before touching them.
Do not service alone
Do not attempt internal service or adjustments unless another person, capable of
rendering first aid resuscitation, is present.
Do not substitute parts or modify equipment
Because of the danger of introducing additional hazards, do not substitute parts or
perform any unauthorized modification to the equipment.
Keep away from active antenna front
This device emits radio frequency energy when switched on. To
avoid injury, keep a minimum safety distance of 0.6 m from the
antenna front when the EXPLORER 300 is on. See also the
below section Antenna safety instructions.
Only use approved batteries from Thrane & Thrane
Use of non approved batteries may result in explosion, fire, electrical shock or injury.
Observe marked areas
Under extreme heat conditions do not touch areas of the
EXPLORER 300 that are marked with this symbol, as it may
result in injury.
Antenna safety instructions
TT 98-123571-D iv
Antenna safety instructions 2
Use only manufacturer supplied antennas
Antenna minimum safe distance: 60 cm
Antenna gain
Directional, with maximum gain of 10.5 dB reference to isotropic.
The Federal Communications Commission has adopted a safety standard for human exposure to RF (Radio
Frequency) energy which is below the OSHA (Occupational Safety and Health Act) limits.
Antenna mounting
The antenna supplied by the manufacturer must be located such that during radio transmission, no person or
persons can come closer than the above indicated minimum safe distance to the antenna, i.e. 60 cm.
To comply with current FCC RF Exposure limits, the antenna must be installed at or exceeding the minimum
safe distance shown above, and in accordance with the requirements of the antenna manufacturer or
supplier.
Antenna substitution
Do not substitute any antenna for the models supplied or recommended by the manufacturer. You may be
exposing people to excess radio frequency radiation. You may contact the manufacturer for further
instructions.
Radiation warning
You, as the qualified end-user of this radio device, must control the exposure conditions of bystanders to
ensure the minimum separation distance (above) is maintained between the antenna and nearby persons,
for satisfying RF Exposure compliance. The operation of this transmitter must satisfy the requirements of
Occupational/Controlled Exposure Environment, for work-related use. Only use the terminal when persons
are at least the minimum distance from the front face of the antenna.
WARNING! Maintain a separation distance of at least 60 cm from the front face of the
antenna to a person.
About this manual
TT 98-123571-D v
About this manual 3
Intended readers
This manual is a user manual for the EXPLORER 300. The readers of the manual include anyone who is using
or intends to use the EXPLORER 300. No specific skills are required to operate the EXPLORER 300. However, it
is important that you observe all safety requirements listed in the Safety summary and in the Antenna safety
instructions in the beginning of this manual, and operate the EXPLORER 300 according to the guidelines in
this manual.
Manual overview
This manual may not always reflect the latest software functionality of your EXPLORER 300. To obtain the
latest version, please download it from the Thrane & Thrane Extranet, or acquire it from your distributor.
This manual has the following chapters:
• Introduction contains an overview of the BGAN services and a brief description of the system.
• Getting started explains how to insert SIM card and battery, start up the unit, point the antenna and enter
the PIN. It also contains a short guide to making the first call.
• Using the display and keypad contains an overview of the display menu system and explains how to use
the menus.
• Using the interfaces goes through the basic setup and use of each interface.
• Using the web interface explains how to use the built-in web interface of the EXPLORER 300, and
describes the available menus and settings. It also explains advanced setup of interfaces with the web
interface.
• Maintenance and troubleshooting contains a short troubleshooting guide and explains how to update
software. It also describes and lists the alarm messages that may appear in the handset, and gives
information on where to get further help if necessary.
Typ og ra ph y
In this manual, typography is used as indicated below:
Bold is used for the following purposes:
• To emphasize words.
Example: “Do not touch the antenna front during pointing”.
• To indicate what the user should select in the user interface.
Example: “Select Settings > Bluetooth and click Enabled”.
Italic is used to emphasize the paragraph title in cross-references.
Example: “For further information, see Connecting Cables on page...”.
COURIER is used for the following purposes:
• To indicate text appearing in the display.
Example: “the Main screen shows READY”.
• To indicate low level commands such as AT commands.
Example: “In your terminal program, type ATD”.
TT 98-123571-D vi
Contents
Safety summary ....................................................................................................iii
Antenna safety instructions .................................................................................. iv
About this manual ................................................................................................. v
Chapter 1 Introduction
Welcome ................................................................................................................1
In this chapter ........................................................................................................1
The BGAN system .................................................................................................. 2
The BGAN services ................................................................................................4
Features and interfaces of the EXPLORER™ 300 ....................................................5
Your EXPLORER™ 300 terminal .............................................................................7
Matrix of services and communication interfaces ..................................................10
What’s next? .........................................................................................................10
Chapter 2 Getting started
In this chapter ...................................................................................................... 11
Unpacking and assembling .................................................................................. 11
Placing the EXPLORER™ 300 ................................................................................15
Connecting cables ................................................................................................15
Powering the EXPLORER™ 300 .............................................................................17
Options for the start-up procedure .......................................................................18
Entering the SIM PIN ........................................................................................... 20
Pointing the antenna ............................................................................................21
Using a fixed EXPLORER™ 300 (semi-fixed installation) ....................................... 25
Making the first call ............................................................................................. 26
Making the first data connection (LAN) ................................................................ 28
What’s next? ........................................................................................................ 29
Chapter 3 Using the display and keypad
In this chapter .....................................................................................................30
Menu overview ....................................................................................................30
Display during start-up ........................................................................................ 32
Display symbols ................................................................................................... 33
Navigating the display and keypad ...................................................................... 34
Contents
TT 98-123571-D vii
The menus ........................................................................................................... 35
Messages menu .................................................................................................. 36
Connect menu ..................................................................................................... 37
Calls menu ..........................................................................................................38
Settings menu ..................................................................................................... 39
Properties menu .................................................................................................. 42
Help desk ............................................................................................................44
Dynamic information in the display .....................................................................45
What’s next? ........................................................................................................ 46
Chapter 4 Using the interfaces
In this chapter ................................................................................................... 47
General .............................................................................................................. 47
Tools for setup and use ....................................................................................... 47
Services and interfaces ........................................................................................48
Enabling or disabling an interface ....................................................................... 49
Bluetooth pairing ..............................................................................................50
What is pairing? ..................................................................................................50
Pairing devices in which you can enter a passkey ................................................ 50
Using a phone .....................................................................................................51
Connecting an analog phone ................................................................................51
Connecting a Bluetooth handset .......................................................................... 52
Entering the SIM PIN using a phone .................................................................... 53
Making or receiving a phone call with the EXPLORER™ 300 ................................ 54
Making a call to the EXPLORER™ 300 .................................................................. 55
Dialing functions .................................................................................................56
Using a computer ..............................................................................................59
Choosing an interface for data connection ...........................................................59
Standard or Streaming data .................................................................................60
Using the LAN interface ........................................................................................61
Using a computer with Bluetooth ........................................................................ 63
Creating a dial-up connection ............................................................................. 64
Additional interfaces .........................................................................................66
Using the EXPLORER™ Bluetooth Handset charger .............................................. 66
What’s next? ...................................................................................................... 66
Contents
TT 98-123571-D viii
Chapter 5 Using the web interface
In this chapter ................................................................................................... 67
Introduction ....................................................................................................... 67
The web interface ................................................................................................ 67
Accessing and navigating the web interface ........................................................ 69
Entering the SIM PIN in the web interface ............................................................71
The Home window ............................................................................................ 72
Overview .............................................................................................................. 72
Terminal properties ............................................................................................. 72
Managing calls and data sessions ....................................................................... 73
Pointing using web interface ............................................................................... 74
Using the phone book ....................................................................................... 75
General usage ..................................................................................................... 75
Editing phone book entries .................................................................................. 76
Call log ............................................................................................................... 77
Information on total usage .................................................................................. 77
Exporting the call log ........................................................................................... 77
Viewing the lists of calls ......................................................................................78
Handling messages ........................................................................................... 79
Sending an SMS message from the EXPLORER™ 300 ........................................... 79
Options for messages in the Outbox .....................................................................80
Options for messages in the Sent folder ...............................................................80
Sending an SMS message to the EXPLORER™ 300 ................................................81
Receiving a message ............................................................................................81
Options for new SMS messages ...........................................................................82
Options for SMS messages in the Inbox ............................................................... 82
Configuring message settings .............................................................................. 83
EXPLORER™ 300 settings .................................................................................85
Accessing the EXPLORER™ 300 settings ..............................................................85
Power up behavior ..............................................................................................85
Setting the display backlight and contrast ...........................................................86
Turning audio indicators on or off .......................................................................87
Enabling activation of stealth mode ..................................................................... 87
Setting up the interfaces ..................................................................................88
Enabling/disabling interfaces ..............................................................................88
Contents
TT 98-123571-D ix
Description of data settings .................................................................................89
Configuring the LAN interface ...............................................................................91
Configuring the Bluetooth interface ..................................................................... 94
Pairing Bluetooth devices from the web interface ................................................ 96
Configuring the Phone interface ..........................................................................99
Setting up call services .......................................................................................100
Setting a common APN .......................................................................................107
Properties, software upload and alarm list ...................................................108
Viewing the properties of the EXPLORER™ 300 ...................................................108
Uploading software ............................................................................................109
Viewing the Alarm List ........................................................................................ 110
Administration .................................................................................................. 111
Accessing the administration settings .................................................................. 111
Using Profiles ......................................................................................................115
Using a Traffic Flow Template ..............................................................................118
Help desk and diagnostic report .....................................................................120
Accessing the Help desk .....................................................................................120
Generating a diagnostic report ...........................................................................120
What’s next? ......................................................................................................121
Chapter 6 Maintenance and troubleshooting
In this chapter ....................................................................................................122
Getting support ..................................................................................................122
Uploading software ............................................................................................123
Maintenance ......................................................................................................123
Options and accessories .....................................................................................125
Troubleshooting guide .......................................................................................126
Status signaling .................................................................................................. 132
Alarm messages ................................................................................................. 132
Log files .............................................................................................................. 137
Appendix A Technical specifications
In this appendix ..................................................................................................138
General specifications ........................................................................................138
Battery ...............................................................................................................139
Power input ........................................................................................................140
Contents
TT 98-123571-D x
SIM interface ......................................................................................................140
Phone interface ...................................................................................................141
LAN interface ...................................................................................................... 142
Bluetooth interface ............................................................................................. 143
Built-in antenna .................................................................................................144
EXPLORER™ Bluetooth Handset charger interface ..............................................145
Serial number label ............................................................................................146
Conformity .......................................................................................................... 147
Appendix B AT commands
In this appendix ..................................................................................................149
Starting up an AT command session ................................................................... 149
List of supported AT commands ..........................................................................150
Glossary ............................................................................................................................156
Index ............................................................................................................................160
TT 98-123571-D 1
Chapter 1
Introduction 1
Welcome
Congratulations on the purchase of your EXPLORER 300!
The is the smallest and most compact BGAN terminal in the EXPLORER™ family. ItThe
EXPLORER 300 is a broadband mobile terminal with integrated antenna, providing high-speed
data and voice communication via satellite through the Broadband Global Area Network (BGAN).
Just plug in a phone, laptop or PDA, or use the Bluetooth® interface, point the antenna towards
the BGAN satellite - and you are online.
The flat, light-weight design of the EXPLORER 300 makes it easy to carry e.g. in the front pocket of
a laptop bag.
Applications include:
• Internet browsing
•E-mail
• Phone services
• Large file transfers
• Video conferencing and Streaming
• VPN (Virtual Private Network) access to corporate servers
In this chapter
This chapter gives an overview of the BGAN system and services, and introduces the
EXPLORER 300.
It also gives an overview of the physical unit and its features and functions.
Chapter 1: Introduction
TT 98-123571-D 2
The BGAN system
What is BGAN?
The Broadband Global Area Network (BGAN) is a mobile satellite service that offers high-speed
data up to 492 kbps and voice telephony. BGAN enables users to access e-mail, corporate
networks and the Internet, transfer files and make telephone calls.
Coverage
The Inmarsat® BGAN services are based on geostationary satellites situated above the equator.
Each satellite covers a certain area (footprint). The coverage map below shows the footprints of the
BGAN system.
Note
The map depicts Inmarsat's expectations of coverage, but does not represent a
guarantee of service. The availability of service at the edge of coverage areas fluctuates
depending on various conditions.
The launch of the F3 satellite (POR) will be determined in due course.
Chapter 1: Introduction
TT 98-123571-D 3
Overview of the BGAN system
A complete BGAN system may include the EXPLORER 300 with connected peripherals, the BGAN
satellite, and the Satellite Access Station (SAS). The satellites are the connection between your
EXPLORER 300 and the SAS, which is the gateway to the worldwide networks (Internet, telephone
network, cellular network, etc.).
Satellite
IP Router
PC
Satellite Access Station
(SAS)
Switch Voice and ISDN
Laptop
Bluetooth
handset
Circuit Switched Network
Packet Switched Network
EXPLORERTM 300
Chapter 1: Introduction
TT 98-123571-D 4
The BGAN services
Supported services
The services currently supported by BGAN comprise:
• A Packet Switched connection to the Internet
• A Circuit Switched (Dialed) connection for voice, fax or data
• Short Messaging Service (SMS)
Packet data service
The BGAN network supports different classes of data connection to the Internet.
• Using a Standard data connection, several users can share the data connection
simultaneously. This type of connection is ideal for e-mail, file transfer, and Internet and
intranet access. The user pays for the amount of data sent and received.
• Using a Streaming data connection, you get an exclusive, high-priority connection, ensuring
seamless transfer of data. This type of connection is ideal for time critical applications like live
video over IP. The user pays for the duration of the connection (per minute charge).
Circuit switched (dialed) service
Two types of circuit switched connection are available:
• Standard Voice. A low-tariff connection for voice only. The voice signal is compressed to
4.0 kbps, which reduces the bandwidth use and consequently the tariff.
• 3.1 kHz Audio. A high quality connection which can be used for Premium Voice, G3 fax,
analog modem or ISDN.
The signal is uncompressed 3.1 kHz audio, which allows for optimum voice quality.
SMS service
The BGAN system provides a Short Messaging Service (SMS) for sending and receiving messages.
Supplementary services
The BGAN system also provides the following supplementary services:
• Call hold
• Call waiting
•Call forwarding
•Voice mail
• Call barring
• Calling line identification
• Closed user group
Chapter 1: Introduction
TT 98-123571-D 5
Features and interfaces of the EXPLORER™ 300
Features
The EXPLORER 300 provides the following features:
High speed data up to 384 kbps - shared bandwidth
Support for Streaming classes 32 and 64 kbps
Simultaneous voice and data
Standard LAN, Bluetooth and phone ports
Built-in web interface allowing you to manage your phone book, messages and calls, and
customize the terminal to your specific needs
100-240 V AC power adapter
Lightweight and portable design
Easy setup and use
Robust and durable design
CE, FCC and GMPCS certified
Chapter 1: Introduction
TT 98-123571-D 6
Overview of interfaces
The EXPLORER 300 provides interfaces for connection of a phone or a computer.
Using the interfaces on page 47 describes how to use each of the available interfaces.
Minimizing power consumption
The EXPLORER 300 is designed for minimum power consumption. This means that functions that
are not currently used will automatically go into a “sleep mode” to minimize the power
consumption.
In addition to this automatic sleep mode function, you can disable each of the interfaces if they are
not currently used. Note, however, that you will not be able to use these interfaces until you
enable them again. For information on how to enable/disable interfaces, see Enabling or disabling
an interface on page 49.
LAN
LAN
Standard Phone
Connection
Bluetooth
Chapter 1: Introduction
TT 98-123571-D 7
Your EXPLORER™ 300 terminal
Overview
The EXPLORER 300 is a compact unit comprising antenna, compass, display and keypad, all in one
unit.
Display and keypad
The EXPLORER 300 has a display and a keypad for displaying status and for setting up the
EXPLORER 300.
For information on how to use the keypad and display, and for an overview of the display menu
system, see Using the display and keypad on page 30.
Display and keypad
Antenna
Compass
Power indicator
Power button
Keypad
Display
Message indicator
Chapter 1: Introduction
TT 98-123571-D 8
Light indicators
The EXPLORER 300 has two light indicators next to the display: a green power indicator and a red
message indicator.
Green Power indicator
The function of the green Power indicator to the left of the display is as follows:
Red Message indicator
The function of the red Message indicator is as follows:
Behavior of green indicator Meaning
Short flash every 2 seconds The EXPLORER 300 is on.
Steady light The battery is charging.
Flashing rapidly A charging error has occurred.
For further information, refer to the Troubleshooting Guide on
page 126.
Off No power or Stealth mode.
Behavior of red indicator Meaning
Flashing An alarm is active or
An SMS message has arrived.
Press OK on the keypad to view the alarm(s) or SMS
message(s).
a
The red light will keep flashing after OK is pressed if
• there are more SMS messages, or
• an alarm is still active.
For information on alarm messages, see Alarm messages
on page 132.
a. If a computer is connected, you can also view alarms and SMS messages in the built-in web interface in the
EXPLORER 300. For further information, see Icons in the icon bar on page 70.
Off No messages are present, or the EXPLORER 300 is in Stealth
mode.
Chapter 1: Introduction
TT 98-123571-D 9
User interfaces
The keypad and display are used for pointing the antenna, for displaying status and for changing
simple parameters.
To obtain full access to all features and for ease-of-use, you should use a computer
(a PC, Laptop or similar) and one of the following:
•The web interface. A built-in web interface for easy configuration and daily use. The web
interface is accessed from a computer connected to the EXPLORER 300, using an Internet
browser. No installation of software is needed. For further information on the web interface,
see Chapter 5, Using the web interface.
•The BGAN LaunchPad from Inmarsat. BGAN LaunchPad is a computer application used to
control terminals in the BGAN system. LaunchPad is provided on the Inmarsat BGAN CD-ROM
supplied with your EXPLORER 300. For information on how to use the LaunchPad, refer to the
manual on the Inmarsat CD-ROM.
Additionally, it is possible to control the EXPLORER 300 using AT Commands. Refer to Appendix B,
AT commands.
Antenna
The white part of the EXPLORER 300 is the antenna module. The antenna module comprises a GPS
(Global Positioning System) antenna, a BGAN antenna and a Bluetooth antenna.
Compass
The EXPLORER 300 also provides a compass to help positioning the
antenna. For further information on how to use the compass, see
Pointing the antenna on page 21.
Battery
The EXPLORER 300 comes with a rechargeable battery, which is easily inserted. The battery is
automatically recharged when power is applied to the EXPLORER 300. Steady green light indicates
that the battery is charging.
SIM card
The SIM (Subscriber Identity Module) card used for the EXPLORER 300 is a standard SIM card,
which is acquired from the Airtime Provider.
The EXPLORER 300 requires a SIM card to go online and to access the settings of the
EXPLORER 300. Without a SIM card you can only see the Main screen of the display system
showing battery status etc. Using the web interface, you can view the properties of the
EXPLORER 300 and upload software without inserting a SIM card. Upload of software, however,
requires an Administrator user name and password.
Chapter 1: Introduction
TT 98-123571-D 10
SIM lock
The supplier may SIM lock the EXPLORER 300 to a specific provider. For further information,
contact your supplier.
Matrix of services and communication interfaces
The following table shows which services can be accessed from which interfaces, and which types
of equipment can be used.
What’s next?
This chapter has provided an overview of the BGAN system and of the EXPLORER 300.
The next chapters will go into more detail about how to set up and use the EXPLORER 300. The
following chapter, Getting started, explains how to unpack and start up the EXPLORER 300, and
how to point the antenna in order to get the best possible signal.
Service
Interface on the EXPLORER 300
Phone Bluetooth LAN
Display/
Keypad
Circuit Switched Connection
Standard
Voice
Analog
telephone
Bluetooth
handset
Packet Switched Connection
Data
single-user
Computer Computer
SMS
Computer Computer View only
TT 98-123571-D 11
Chapter 2
Getting started 2
In this chapter
This chapter describes:
• what is included in the delivery,
• how to insert and remove the battery and SIM card, and
• how to start up the EXPLORER 300 and make the first call or data session.
Unpacking and assembling
Unpacking
Unpack the EXPLORER 300 and accessories and check that the following items are present:
EXPLORER™ 300
LAN Cable
AC/DC adapter
EXPLORER
™ 300 Battery
Getting Started Kit
- Getting Started leaflet
- Quick Guide
- EXPLORER
™ 300 CD-ROM
- BGAN LaunchPad CD-ROM
containing:
Chapter 2: Getting started
TT 98-123571-D 12
Inserting the SIM card
The EXPLORER 300 is delivered with the battery separated from the terminal. If the battery is
already inserted, remove it as described in Removing the battery on page 13.
The SIM card is provided by your Airtime Provider. Insert the SIM card as follows:
1. Insert the SIM card into the SIM slot. Make
sure the SIM card is positioned as shown!
2. Press gently until it clicks.
3. Slide the lock to close the SIM slot.
Inserting the battery
Do as follows:
1. Insert the battery.
Make sure the battery is positioned correctly as
shown.
2. Press gently until it locks.
Note
Before using the terminal the first time: To ensure accurate information on the battery
capacity you should fully charge, then fully discharge the battery (until the
EXPLORER 300 closes down automatically), and finally recharge the battery. The
EXPLORER 300 can be used during the discharging process, but the remaining battery
capacity may not be displayed correctly.
For information on how to recharge the battery, see Recharging the battery on page 123.
Chapter 2: Getting started
TT 98-123571-D 13
Removing the battery
To remove the battery, do as follows:
1. Locate the slide lock at the bottom of
the unit.
2. Slide the lock aside to release the
battery from the unit.
3. Remove the battery.
Chapter 2: Getting started
TT 98-123571-D 14
Removing the SIM card
To remove the SIM card, first remove the battery as described in Removing the battery on page 13.
Remove the SIM card as follows:
1. Slide the lock aside to open the SIM
slot as shown.
2. Gently press the SIM card and let it
pop out of the slot.
3. Remove the SIM card.
Note
When the SIM card is removed, you cannot use the display menu system nor make calls
or start data sessions.
Only emergency calls are allowed, and only if permitted by the network.
However, if you have an administrator user name and password, you can upload
software using the web interface. For further information, see Uploading software on
page 123.
Chapter 2: Getting started
TT 98-123571-D 15
Placing the EXPLORER™ 300
Please observe the following rules when placing the EXPLORER 300:
• When the battery is not inserted, use a dummy battery to protect the terminal. See Options
and accessories on page 125.
• Place the EXPLORER 300 with the battery facing down.
• Place the EXPLORER 300 so that water, e.g. from rain, is led away from the terminal. The
EXPLORER 300 is protected against splashing water and dust (IP-54) but is not water-proof. It
must under no circumstances be submerged into water.
Connecting cables
After inserting SIM card and battery, connect all relevant cables.
Side connector panel
The connector panel is placed on the side of the EXPLORER 300 and has the following connectors:
• Phone connector for connecting a standard
phone
• LAN connector for data equipment
• DC Power connector (10-16 V DC) for
connection to a 100-240 V AC/DC adapter,
or to a charger cable which connects to the
cigarette lighter socket/12 V DC in a car.
For information on how to connect to a specific interface, see the corresponding section in
Chapter 4, Using the interfaces. The end of this section describes how to connect to power.
Rear connector
Apart from the connectors in the connector panel,
the EXPLORER 300 has a connector placed on the
rear side of the EXPLORER 300.This connector is
marked DC OUT and is used for charging the
EXPLORER Bluetooth Handset.
For information on how to connect to the Bluetooth charger interface, see Using the EXPLORER™
Bluetooth Handset charger on page 66.
Important
Connect the cables before making the final adjustment of the antenna position.
Otherwise you may accidently move the antenna when you connect the cables.
Phone LAN DC Power
Chapter 2: Getting started
TT 98-123571-D 16
Before connecting to power
You can connect to external power or use the battery delivered with your EXPLORER 300.
Refer to Power input on page 140 for specifications and pin-out for the DC Power input.
If you are connecting to a 100-240 V AC electrical outlet, use the AC/DC adapter included with your
EXPLORER 300.
Alternatively, you may connect to 12 V DC in a car.
Connecting to power
You can connect the DC input to power without the battery inserted.
If the battery is inserted when you apply power to the EXPLORER 300, the battery is automatically
recharged.
Connecting to a 100-240 V AC electrical outlet: Connect the AC/DC adapter to the DC Power input
on the side of the EXPLORER 300. Then connect the power cable between the 100-240 V AC
electrical outlet and the AC/DC adapter.
Connecting to 12 V DC in a car: Connect the charger cable between the DC Power input of the
EXPLORER 300 and the cigarette lighter socket in the car. A suitable charger cable is available
from Thrane & Thrane.
Chapter 2: Getting started
TT 98-123571-D 17
Powering the EXPLORER™ 300
Automatic power up
The default behavior of the EXPLORER 300 is to power up automatically when you connect the
power cable. If you wish, you can change this power up mode, so that the EXPLORER 300 is only
powered if the Power button is pressed.
For further information on power up mode, see Setting the power up mode on page 41 or Power up
behavior on page 85.
Switching the EXPLORER™ 300 on/off
To switch on the EXPLORER 300, push
the Power button next to the display and
hold it down until the green Power
indicator lights up. It normally takes one
or two seconds.
After switching on the EXPLORER 300 you will be
prompted for a PIN (Personal Identification Number),
unless the PIN is disabled (e.g. using the BGAN
LaunchPad).
For information on the options after power on, see the next section.
To switch off the EXPLORER 300, push the Power button again and hold it until the display shows
SWITCHING OFF....
WARNING! When the EXPLORER 300 is powered on, stay clear of the antenna front!
The antenna emits radio frequency energy, not only when a call or data session is in
progress. Always keep a minimum distance of 0.6 m from the antenna front.
Power
Power
Indicator
Button
Chapter 2: Getting started
TT 98-123571-D 18
Options for the start-up procedure
Overview of the start-up options
You have different options for the start-up procedure. Each of these options are briefly described
in this section.
For information on how to enter PIN and point the antenna, see the subsequent sections.
The following drawing shows the options available after power on.
The numbers on the drawing refer to the different start-up options described in the following
sections.
Note
If the use of PIN is disabled, e.g. from the BGAN LaunchPad, the display sequence is the
same as after successfully entering the PIN. This means that after power on, you will see
the Signal strength screen.
Power on
ENTER PIN?
Cancel OK
ENTER PIN
*-
"Signal Strength"
Cancel OK
"Signal Strength"
Cancel OK
"Main screen" "Main screen"
You can access the
menu system but you
cannot use the BGAN
network.
You can access the
menu system and use
the BGAN network.
"Main screen"
You cannot access the
menu system, and you
cannot use the BGAN
network.
"Main screen"
You cannot access the
menu system, and you
cannot use the BGAN
network, except for
emergency calls, if
allowed by the network.
Menu system Menu system
12
3
Chapter 2: Getting started
TT 98-123571-D 19
“Full” procedure (1)
After power on, enter the PIN and then point the antenna.
In this mode you have full access to the EXPLORER 300, that is you can use the menu system and
communicate on the BGAN network.
The display will show READY when the menu system is not activated.
“Off-line” procedure (2)
After power on, enter the PIN, but cancel pointing.
In this mode you can use the menu system, but are not able to communicate on the BGAN
network.
The display will show POINT NOW? when in the Main screen.
Press S or T to enter the menu system.
When you want to point the antenna, press OK from the Main screen.
“Emergency” procedure (3)
After power on, cancel the PIN and then point the antenna.
In this mode you can only place emergency calls, and only if permitted by the network. You are not
able to access the menu system nor to communicate on the BGAN network (apart from emergency
calls), until you enter the PIN.
The display will show ENTER PIN?
If you press OK you can enter the PIN. No other options are available from the keypad.
From the web interface you can view properties and, if you have an administrator password,
upload software.
Chapter 2: Getting started
TT 98-123571-D 20
Entering the SIM PIN
Overview
You have to enter a PIN to use the EXPLORER 300, unless the use of PINs is disabled e.g. from the
BGAN LaunchPad.
The first time you are asked for a PIN, you can choose to cancel (press C). If you cancel, you are
asked again after pointing is completed. At that point you must enter the PIN to be able to
continue.
Entering the PIN
To enter the PIN using the display and keypad, do as follows:
1. When you are asked for a PIN, press OK.
2. Press S or T a number of times until the
first digit is correct.
3. Press OK to go to the next digit.
When OK is pressed, the previous digit is
indicated by a *.
To correct an entered digit, press C to go back and use the S and T buttons again.
4. After entering the last digit with OK, press OK again to apply the PIN.
For further information, see Using the display and keypad on page 30.
You can enter the PIN using a phone or computer connected to the EXPLORER 300. For further
information, see Entering the SIM PIN using a phone on page 53 or Entering the SIM PIN in the
web interface on page 71.
Wrong PIN
You have 3 attempts to enter the PIN, before you are asked to enter the PUK (Pin Unblocking Key).
The PUK is supplied with your SIM card.
Enter the PUK followed by a new PIN of your own choice. The PIN must be from 4 to 8 digits long.
Note
At this point the EXPLORER 300 may make a sound. This sound is used for pointing the
antenna. To toggle the pointing sound on/off, press S or T.
Important
If you enter a wrong PUK 10 times, the SIM card will no longer be functional, and
you have to contact your Airtime Provider for a new SIM card.
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