Thrane&Thrane TT-3670, TT-3672A, TT-3674A, TT-3670A User Manual
USER MANUAL
Thrane IP Handset
Thrane & Thrane A/S
IP Handset
User Manual
Document number: 98-126059-B
Release date: December 13, 2007
Information in this document is subject to change without notice and does not represent
a commitment on the part of Thrane & Thrane A/S. We recommend downloading the
latest version of the manual from the Thrane & Thrane Extranet.
Copyright © 2007 Thrane & Thrane A/S. All rights reserved.
Trademark Acknowledgements:
• Thrane & Thrane is a registered trademark of Thrane & Thrane A/S in the European
Union and the United States.
• Windows and Outlook are registered trademarks of Microsoft Corporation in the
United States and other countries.
• Inmarsat is a registered trademark of International Maritime Satellite Organisation
(IMSO) and is licensed by IMSO to Inmarsat Limited and Inmarsat Ventures plc.
• Inmarsat’s product names are trademarks or registered trademarks of Inmarsat.
• Other product and company names mentioned in this manual may be trademarks or
trade names of their respective owners.
Company Addresses
www.thrane.com
Denmark
Denmark
Company headquarters
Norway
Thrane & Thrane Aalborg A/S
Porsvej 2
DK-9200 Aalborg SV
Denmark
Thrane & Thrane A/S
Lundtoftegårdsvej 93 D
DK-2800 Kgs. Lyngby
Denmark
Thrane & Thrane Norway
Bergerveien 12
PO Box 91
1375 Billingstad,
Norway
USA China
Thrane & Thrane, Inc.
509 Viking Drive, Suites
K, L and M
Virginia Beach, VA 23452
USA
Thrane & Thrane Shanghai
Unit 602 - Building 4,
289 Bisheng Rd.
Zhangjiang High-tech Park,
Pudong
201204 Shanghai
P. R. China
iii
Safety Summary 1
The following general safety precautions must be observed during all
phases of operation, service and repair of this equipment. Failure to comply
with these precautions or with specific warnings elsewhere in this manual
violates safety standards of design, manufacture and intended use of the
equipment. Thrane & Thrane A/S assumes no liability for the customer's
failure to comply with these requirements.
DO NOT OPERATE IN AN EXPLOSIVE ATMOSPHERE
Do not operate the IP Handset in the presence of flammable gases or fumes.
Operation of any electrical equipment in such an environment constitutes a
definite safety hazard.
KEEP AWAY FROM LIVE CIRCUITS
Operating personnel must not remove equipment covers. Component
replacement and internal adjustment must be made by qualified
maintenance personnel. Do not replace components with the cable
connected. Always disconnect power and discharge circuits before touching
them.
iv
About the Manual 2
Intended Readers
This manual is a user manual for the Thrane & Thrane IP Handset.
The readers of the manual include anyone who is using or intends
to use the IP Handset. No specific skills are required to operate the
IP Handset. However, it is important that you observe all safety
requirements listed in the beginning of this manual, and operate
the handset according to the guidelines in this manual.
Manual Overview
This manual has the following chapters:
• Introduction contains an overview and a brief description of the
IP Handset.
• Getting started explains how to connect and start up the
handset and gives an overview of the display and keypad. It
also contains a short guide to initial configuration and to
making the first call.
• Operating the IP Handset describes how to use and configure
the handset and explains the display menus.
• Using the web server explains how to use the built-in web
server of the IP Handset.
• Troublesh oo ting contains a short troubleshooting guide and
gives information on where to get further help if needed.
This manual may not always reflect the latest software
functionality of your IP Handset. To obtain the latest version of the
manual, please enter the Thrane & Thrane Extranet and download
the latest version, or acquire it from your distributor.
v
Typography
In this manual, typography is used as indicated below:
Bold is used for the following purposes:
• To emphasize words.
Example: “Do not touch the antenna”.
• To indicate what the user should select in the user interface.
Example: “Select Settings > Display”.
Italic is used to emphasize the paragraph title in cross-
references.
Example: “For further information, see Connecting Cables on
page...”.
COURIER is used to indicate display text.
Example: “The display shows 39558880”.
vi
vii
Table of Contents
Safety Summary ................................................................iii
About the Manual ..............................................................iv
Chapter 1 Introduction
Welcome ............................................................................. 1
In this chapter ...................................................................... 1
Your IP Handset ....................................................................2
Features ..............................................................................3
What’s next? ........................................................................3
Chapter 2 Getting started
In this chapter ....................................................................5
Connecting the IP Handset ..................................................5
Using a BGAN terminal ..........................................................5
Connectors ...........................................................................6
Connecting the cables to the IP cradle .....................................7
Installing the cradle ..............................................................9
Connecting the handset to a BGAN terminal ........................... 10
Starting up the IP Handset ................................................ 11
Powering the IP Handset ...................................................... 11
Establishing a connection using BGAN terminal ......................12
Making the first call .............................................................13
The handset keypad and display .......................................14
The keypad .........................................................................14
The display ........................................................................20
What’s next? .................................................................... 24
Chapter 3 Operating the IP Handset
In this chapter ..................................................................25
User interfaces .................................................................25
Table of Contents
viii
Handset functions .............................................................26
Making calls .......................................................................26
Making a call using a BGAN terminal ....................................29
Quick settings ..................................................................... 31
Writing text in the handset ...................................................33
The menu system ..............................................................34
Accessing the menu system ..................................................34
Menu overview ...................................................................34
Call log ..............................................................................35
Contacts .............................................................................37
Status ................................................................................39
Network ............................................................................ 40
Settings ............................................................................. 41
SIP ....................................................................................48
BGAN ................................................................................52
What’s next? ....................................................................53
Chapter 4 Using the web server
In this chapter ..................................................................55
Introduction .....................................................................55
The web server ...................................................................55
Browser settings .................................................................55
Accessing and navigating the web server ...............................57
The Home page ..................................................................59
Contacts ............................................................................ 60
Call log ..............................................................................61
SIP settings ........................................................................62
Uploading firmware ............................................................64
Help ..................................................................................65
What’s next? ....................................................................66
Chapter 5 Troubleshooting
In this chapter ....................................................................67
Getting support ...................................................................67
Troubleshooting guide ........................................................ 68
Table of Contents
ix
App. A Technical specifications
In this appendix ...............................................................69
Specifications ...................................................................69
IP Handset outline dimensions ..........................................71
IP cradle outline dimensions ............................................73
Glossary ......................................................................................... 75
Index .........................................................................................79
Table of Contents
x
1
Chapter 1
1111
Introduction
Introduction 1
Welcome
Congratulations on the purchase of your
IP Handset!
The IP Handset communicates using Voice over
Internet Protocol (VoIP), which means that voice
conversations are routed over the Internet or
through an IP-based network. The handset is
powered directly from the LAN interface using
Power over Ethernet (PoE), which eliminates the
need for an external power supply.
The IP Handset, TT-3670A, includes the
following main units:
•TT-3672A IPHandset
•TT-3674A IP cradle
The IP Handset connects to the cradle with a coil
cord. The cradle connects with a fixed LAN cable
to a LAN port with PoE, for example in a BGAN
terminal (Broadband Global Area Network).
In this chapter
This chapter introduces the IP Handset and gives an overview of its features
and functions.
Chapter 1: Introduction
2
Your IP Handset
The IP Handset is used for making
phone calls over an IP based
network. When used with a BGAN
terminal, the communication is only
IP based between the handset and
the BGAN terminal. From the BGAN
terminal, the call is transmitted as a
normal circuit-switched call.
The handset is designed specifically
for use in harsh environments and it
is dust proof and splash proof.
Excellent sound quality is achieved
by including a state-of-the-art echo
canceller and noise suppression
software.
On the large 2.2" color TFT screen, a
graphical user interface provides
easy access to all functions
including contacts and settings. The
user interface also provides direct
access to certain features of a
connected BGAN terminal.
The handset is based on a 260 MHz
processor running Windows CE 6.0.
Chapter 1: Introduction
3
1111
Introduction
Features
The IP Handset offers the following features:
Voice communication over Internet or IP based network
Contacts list with up to 100 entries
Intuitive user interface and menu system
Built-in web interface
High quality color display QVGA
Rugged but elegant design
Splash proof and dust proof
Connectivity to Broadband Global Area Network (BGAN) terminal
Dedicated menu for BGAN terminals
What’s next?
This chapter has provided an overview of the IP Handset.
The next chapters will go into more detail about how to set up and use your
handset. The following chapter, Getting started, explains how to start up the
handset and make the first call.
Chapter 1: Introduction
4
5
Chapter 2
2222
Getting started
Getting started 2
In this chapter
This chapter describes how to install and start up the handset and make the
first call. It also gives an overview of the display and keypad and explains how
to navigate with the keypad.
Connecting the IP Handset
Using a BGAN terminal
By connecting the handset to a BGAN terminal you gain access to the BGAN
satellite network with your IP Handset.
When the IP Handset is used with the BGAN terminal, it communicates using
Internet protocol between the handset and the terminal. However, on the
BGAN network side of the terminal the call is transmitted as a circuit switched
3.1 kHz or Standard call.
The IP Handset is power supplied directly from the LAN interface of the BGAN
terminal using Power over Ethernet (PoE).
When connected with the BGAN terminal the IP Handset provides a dedicated
menu for the terminal.
Chapter 2: Getting started
6 Connecting the IP Handset
Connectors
IP Handset connectors (future use)
The handset has two connectors on the side of the handset, for future use:
• one connector for connecting a headset.
• one Mini-USB connector.
The IP Handset also has a coil cord with a LAN connector for connecting to the
IP cradle or directly to a LAN (PoE) interface.
IP cradle connectors
The IP cradle has two internal LAN connectors and an alternative terminal
block for the LAN connection:
• One LAN connector connects to the coil cord from the IP Handset.
• The other LAN connector, or the terminal block, connects to your LAN
cable between the cradle and the BGAN terminal.
Note
These connectors are currently not functional; they are for future use.
Chapter 2: Getting started
Connecting the IP Handset 7
2222
Getting started
Connecting the cables to the IP cradle
Do as follows:
1. Remove the two screws holding the center cover in the bottom of the
cradle and take off the cover.
2. Connect the coil cord from the IP Handset to the cradle connector marked
J103. Then fit the cable relief mounted on the coil cord into the groove at
the cradle exit.
3. To mount the external LAN cable, do one of the following:
• Connect a standard LAN cable to the connector marked J102 in the
cradle. This is the cable for connecting to the BGAN terminal or other
LAN (PoE) interface.
Important
The space between the cable LAN connector and the
PCB is very scarce - make sure the housing of the cable
connector is not too thick to allow for the connectors to
fit properly.
J101
J102
Cable relief
J103
Fit coil cord
here
Chapter 2: Getting started
8 Connecting the IP Handset
• Connect the wires of a LAN cable to the terminal block marked J101. The
text next to the terminal block indicates which signal goes where.
4. Mount cable relief at the cable exit from the IP cradle.
5. Mount the cover and fasten the two screws.
Chapter 2: Getting started
Connecting the IP Handset 9
2222
Getting started
Installing the cradle
Mount the cradle on a wall or a desktop with 3 screws fitting in the holes
indicated in the drawing below (front view).
Chapter 2: Getting started
10 Connecting the IP Handset
Connecting the handset to a BGAN terminal
Do as follows:
1. Start up the BGAN terminal as described in the user manual for the
terminal.
2. Connect the LAN cable from the IP cradle to one of the LAN (PoE)
connectors on the BGAN terminal.
The cable between IP cradle and terminal must be maximum 80 m.
The handset starts up automatically.
Note
The LAN interface on the BGAN terminal must have Power over
Ethernet.
Note
If you insert a switch or similar between the cradle and the
terminal, make sure that it conforms to the industry standard
IEEE 802.3 af (using data pairs).
Chapter 2: Getting started
Starting up the IP Handset 11
2222
Getting started
Starting up the IP Handset
Powering the IP Handset
The IP Handset is automatically powered when it is connected to a LAN
interface with PoE.
If the handset has been switched off, you can switch it back on by pressing
and holding the on-hook key until the display lights up.
If the handset does not start up, the reason may be that there is no PoE in the
LAN interface. If you are connecting to a BGAN terminal, check that the PoE
indicator on the terminal lights green for the connected port. For further
information, refer to the installation manual for the BGAN terminal.
To switch off the IP Handset, press and hold the on-hook key again until the
display is turned off.
Chapter 2: Getting started
12 Starting up the IP Handset
Establishing a connection using BGAN terminal
If no SIM PIN is required
If the handset is connected to a BGAN terminal where the SIM PIN has already
been entered, the BGAN terminal automatically sets up a SIP profile and
assigns a local number.
When the display shows the handset ready symbol in the upper right
corner, the handset is ready for making a call.
If a SIM PIN is required
If the handset is connected to a BGAN terminal where the SIM PIN has not yet
been entered, you need to enter the SIM PIN for the terminal. To do so, you
need to know the Administrator user name and password as well as the SIM
PIN for the BGAN terminal. Do as follows:
1. From the main screen of the handset, press the center select key to enter
the menu system.
2. Select BGAN.
3. Select Enter PIN code.
4. Enter the Administrator user name and select OK.
For information on how to type text in the handset, see Writing text in the
handset on page 33.
5. Enter the Administrator password and select OK.
6. Enter the SIM PIN and select OK.
If the SIM PIN is rejected, see the next section Wrong PIN.
When the display shows the handset ready symbol in the upper right
corner, the handset is ready for making a call.
If the handset ready symbol is crossed out you cannot make a call. The
display will normally show a message explaining why the handset is not
ready.
Chapter 2: Getting started
Starting up the IP Handset 13
2222
Getting started
Wrong PIN
After entering the user name and password, you have 3 attempts to enter the
PIN, before you are asked to enter the PUK (Pin Unblocking Key). The PUK is
supplied with your BGAN SIM card.
Enter the PUK followed by a new PIN of your own choice. The PIN must be
from 4 to 8 digits long.
Making the first call
To make a call, type the phone number on the keypad and press the off-hook
key in the left side of the keypad or press #.
The display shows that the number is being
dialled.
If the number is in the Contacts list of the
handset, you can also select the number
from there and dial up with the off-hook key.
For further information on how to make calls,
see Making calls on page 26.
Caution! If you enter a wrong PUK 10 times, the SIM card will no
longer be functional, and you have to contact your Airtime
Provider for a new SIM card.
Chapter 2: Getting started
14 The handset keypad and display
The handset keypad and display
The keypad
Overview
The following drawing shows the keypad of the handset.
The next sections explain the functions of each key in the keypad.
Left select
Off hook
Right select
On hook/ Power
Select
Up/ Down/ Left/ Right
Alpha-numeric
keys
Chapter 2: Getting started
The handset keypad and display 15
2222
Getting started
Control keys
The below table shows the functions of the control keys in the upper section of
the keypad.
Key Functions
Left select.
Selects the function shown just above the key (left soft key).
Right select.
Selects the function shown just above the key (right soft key).
From main screen: Opens the Contacts list.
Off hook.
After entering a phone number: Initiates a call to the number.
From main screen: Opens a list of the latest calls, including
incoming, outgoing and missed calls.
On hook/ Power.
When the handset is ringing: Rejects the call.
During a call: Ends the call.
When in the menu system: Abandons the menu system and
displays the main screen.
Otherwise: Powers the handset on/off, when pressed and held
for 3 seconds.
If there is an error and the handset does not power off after
approximately 3 seconds, hold the key for 10 seconds, and the
handset will perform a hardware reset.
Chapter 2: Getting started
16 The handset keypad and display
Select (center).
Selects/confirms the function highlighted in the display.
Navigation.
Navigates through the menu system in the display.
Right/Left are also used to change settings in the menus.
See also Keypad shortcuts on page 19.
Key Functions
Chapter 2: Getting started
The handset keypad and display 17
2222
Getting started
Alpha-numeric keys
This section shows the functions of the alpha-numeric keys in the lower
section of the keypad.
The functions available depend on whether you are typing a phone number
(number mode) or text (text mode).
In number mode, you get the number of the key pressed. Only ∗ has two
functions.
Press ∗ once: The display shows ∗ .
Press ∗ twice, or press and hold: The display shows +.
Press #: The display shows #.
See the available functions in text mode on the next page.
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