Thrane&Thrane SAILOR 150, SAILOR 150 FleetBroadband User Manual

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USER MANUAL

SAILOR 150 FleetBroadband

SAILOR®150 FleetBroadband

Document number: 98-129217-A

Release date: June 9, 2009

Disclaimer

Any responsibility or liability for loss or damage in connection with the use of this product and the accompanying documentation is disclaimed by Thrane & Thrane. The information in this manual is provided for information purposes only, is subject to change without notice and may contain errors or inaccuracies. Manuals issued by Thrane & Thrane are periodically revised and updated. Anyone relying on this information should acquire the most current version, e.g. from Thrane & Thrane’s Extranet at: http://extranet.thrane.com. Thrane & Thrane is not responsible for the content or accuracy of any translations or reproductions, in whole or in part, of this manual from any other source.

Trademark acknowledgements:

• Thrane & Thrane is a registered trademark of Thrane & Thrane A/S in the European Union and the United

States.

• SAILOR is a registered trademark of Thrane & Thrane A/S in the European Union, the United States and

other countries.

• Windows and Outlook are registered trademarks of Microsoft Corporation in the United States and other

countries.

• Inmarsat is a registered trademark of International Maritime Satellite Organisation (IMSO) and is licensed

by IMSO to Inmarsat Limited and Inmarsat Ventures plc.

• Inmarsat’s product names are trademarks or registered trademarks of Inmarsat.

• Other product and company names mentioned in this manual may be trademarks or trade names of their respective owners.

Company web site

www.thrane.com

98-129217-A ii

Safety summary 1

MICROWAVE RADIATION

No personnel within safety distance

60

Safety distance:

(0.2 m, 100 W/m

)

0.6 m, 10 W/m

The following general safety precautions must be observed during all phases of operation, service and repair of this equipment. Failure to comply with these precautions or with specific warnings elsewhere in this manual violates safety standards of design, manufacture and intended use of the equipment. Thrane & Thrane A/S assumes no liability for the customer's failure to comply with these requirements.

Observe marked areas

Under extreme heat conditions do not touch areas of the terminal or antenna that are marked with this symbol, as it may result in injury.

Microwave radiation hazards

During transmission the antenna in this system radiates Microwave Power.This radiation may be hazardous to humans close to the antenna. During transmission, make sure that nobody gets closer than the recommended minimum safety distance.

On the SAILOR 150 FleetBroadband, the minimum safety distance to the antenna panel on the focal line is 0.6 m, based on a radiation level of 10 W/m antenna panel. Refer to the drawing below.

. The radiation level is 100 W/m2 at a distance of 0.2 m from the

Distance to other equipment

Do not move the antenna closer to radars than the minimum safe distance specified in the installation manual - it may cause damage to the antenna. The equipment must be installed with the following minimum safe distances to magnetic steering compass:

SAILOR 150 FleetBroadband Terminal: min. 0.3 m. SAILOR 150 FleetBroadband antenna: min. 1.1 m

Service

User access to the interior of the system units is prohibited. Only a technician authorized by Thrane & Thrane A/S may perform service - failure to comply with this rule will void the warranty. Access to the interior of the antenna is allowed, but only for replacement of certain modules - as described in the

98-129217-A iii

Installation manual. General service may only be performed by a technician authorized by Thrane & Thrane A/S.

Do not service or adjust alone

Do not attempt internal service or adjustments unless another person, capable of rendering first aid resuscitation, is present.

Grounding, cables and connections

To minimize shock hazard, the equipment chassis and cabinet must be connected to an electrical ground. The terminal must be grounded to the ship. For further grounding information refer to the Installation manual.

Do not extend the cables beyond the lengths specified for the equipment. The cable between the terminal and antenna can be extended if it complies with the specified data concerning cable losses etc.

All cables for the SAILOR FleetBroadband system are shielded and should not be affected by magnetic fields. However, try to avoid running cables parallel to AC wiring as it might cause malfunction of the equipment.

Power supply

The voltage range is 10.5 - 32 V DC; 14 A - 5.5 A. It is recommended that the voltage is provided by the 24 V DC bus on the ship. Be aware of high start-up peak current: 20 A@24 V, 5 ms.

If a 24 V DC power bus is not available, an external 115/230 VAC to 24 V DC power supply can be used.

Do not operate in an explosive atmosphere

Do not operate the equipment in the presence of flammable gases or fumes. Operation of any electrical equipment in such an environment constitutes a definite safety hazard.

Keep away from live circuits

Operating personnel must not remove equipment covers. Component replacement and internal adjustment must be made by qualified maintenance personnel. Do not replace components with the power cable connected. Under certain conditions, dangerous voltages may exist even with the power cable removed. To avoid injuries, always disconnect power and discharge circuits before touching them.

Failure to comply with the rules above will void the warranty!

98-129217-A iv

About the manual 2

Intended readers

This manual is a user manual for the SAILOR 150 FleetBroadband system. The readers of the manual include anyone who is using or intends to use this system. No specific skills are required to operate the SAILOR 150 FleetBroadband system. However, it is important that you observe all safety requirements listed in the beginning of this manual, and operate the system according to the guidelines in this manual.

Most current version

This manual may not always reflect the latest software functionality of your SAILOR FleetBroadband system. To obtain the latest version of the manual, please enter the Thrane & Thrane Extranet at: http://extranet.thrane.com and download the latest version, or acquire it from your distributor.

Manual overview

Note that this manual does not cover installation nor does it cover how to use the IP handset that comes with the system. For information on installation refer to the installation manual and for information on the IP handset refer to the user manual for the IP handset. Part numbers for both manuals are listed in the next section.

This manual has the following chapters:

• Introduction contains a brief description of the system and an overview of the BGAN

services.

• Getting started explains how to insert SIM (Subscriber Identity Module) card and start

up the unit. It also contains a short guide to making the first call.

• Operating the system explains how to use the system.

• Using the web interface explains how to use the built-in web interface of the terminal

for configuration and daily use, and describes the available menus and settings, including advanced setup of interfaces.

• Trou bl es ho oting contains a short troubleshooting guide and explains how to update

software. It also describes the functions of the light indicator and the Reset button, and explains the event messages that may show in the web interface. Further, it gives information on where to get help if needed.

• Conformity contains declarations of conformity for the SAILOR 150 FleetBroadband

system.

98-129217-A v

Introduction 1

Welcome

Congratulations on the purchase of your SAILOR 150 FleetBroadband system!

SAILOR 150 FleetBroadband is a maritime broadband system, providing simultaneous high-speed data and voice communication via satellite through the BGAN (Broadband Global Area Network).

Applications include:

• Internet browsing

•E-mail

• Phone services

• Large file transfers

• VPN (Virtual Private Network) access to corporate servers

98-129217-A Welcome 1

In this chapter

This chapter introduces the SAILOR 150 FleetBroadband system and gives an overview of the physical units and their features and functions.

It also gives an overview of the BGAN system and services.

Features and interfaces

The SAILOR 150 FleetBroadband system offers the following features and interfaces:

 Simultaneous voice and data communication over BGAN

 Full duplex, single or multi-user, up to: 150 kbps

 Standard Voice (4 kbps)

 2 LAN (Local Area Network) ports with PoE (Power over Ethernet) for computers, e-hubs, IP

handset etc.

Chapter 1: Introduction

 1 Standard Phone port for standard phone

 1 multi-purpose I/O connector with 5 configurable inputs/outputs

 1 SIM slot for your BGAN SIM card

 Built-in DHCP/NAT router

 Built-in web interface allowing you to manage your phone book, messages and calls, and

customize the terminal to your specific needs

 Input power: 10.5 - 32 V DC (14 A - 5.5 A)

 CE certified

98-129217-A In this chapter 2

Main units

Units overview

The SAILOR 150 FleetBroadband system TT-3744A includes the following main units:

• TT-3050C SAILOR 150 FleetBroadband antenna

• TT-3739A SAILOR 150 FleetBroadband Terminal

•TT-3670A IP Handset & Cradle, wired

SAILOR®150 FleetBroadband antenna

The SAILOR 150 FleetBroadband system uses the TT-3050C antenna, which is a small size, maritime BGAN antenna.

For information on how to install the antenna, refer to the installation manual.

Chapter 1: Introduction

98-129217-A Main units 3

SAILOR®150 FleetBroadband terminal

Overview

The SAILOR 150 FleetBroadband Terminal is the controlling unit in the SAILOR 150 FleetBroadband system. It contains all user interfaces and a LED indicator and stores configuration data.

Chapter 1: Introduction

Tools for setup and daily use

The Thrane IP Handset can be used for displaying status and for entering the PIN code for the terminal. The IP handset connects to the LAN interface of the terminal. For information on how to use the handset, see the user manual for the IP handset.

The built-in web interface in the terminal is used for easy configuration and daily use. The web interface is accessed from a computer connected to the terminal, using an Internet browser. No installation of software is needed. For further information on the web interface, see Chapter 4, Using the web interface.

SIM card

The terminal has a SIM (Subscriber Identity Module) slot located in the connector panel behind a small cover plate.

The terminal requires a dedicated FleetBroadband SIM card, which you get from your Airtime Provider.

The system requires a SIM card to go online and to access the settings of the terminal. However, using the web interface you can view the Dashboard and upload software without inserting a SIM card. Upload of software without a SIM card requires an administrator user name and password (default: “admin” and “1234”).

98-129217-A Main units 4

Thrane IP handset and cradle

IP data

Circuit switched connection

BGAN netwo rk

SAILOR 150 terminal

IP handset

The Thrane IP Handset communicates using Internet Protocols (IP). The handset is not strictly dedicated to the SAILOR 150 FleetBroadband system, but can also be used in a public network as a standard IP telephone.

The IP handset is powered directly from the LAN interface using Power over Ethernet (PoE).

Chapter 1: Introduction

When the IP handset is used with the terminal, it communicates using IP between the handset and the terminal. However, on the BGAN network side of the terminal, calls are transmitted as circuitswitched calls.

When connected to the terminal the IP handset provides a dedicated BGAN menu with a subset of the terminal configuration options.

For more information on the functions of the IP handset, refer to the user manual for the IP handset.

98-129217-A Main units 5

IP cradle

Chapter 1: Introduction

The IP cradle serves as a holder for the IP handset.

The cradle connects to the coil cord from the handset and, using an Ethernet cable, to the terminal. You can mount the cradle on a wall or a desktop.

98-129217-A Main units 6

The Inmarsat BGAN system

Note

What is BGAN?

The Broadband Global Area Network (BGAN) is a mobile satellite service that offers high-speed data and voice telephony. BGAN enables users to access e-mail, corporate networks and the Internet, transfer files and make telephone calls.

The Inmarsat FleetBroadband service

FleetBroadband is a maritime communications service offered in the BGAN system. Based on 3G standards, FleetBroadband provides cost-effective broadband data and voice simultaneously.

Coverage

The Inmarsat® BGAN services are based on geostationary satellites situated above the equator. Each satellite covers a certain area (footprint). The coverage map below shows the footprints of the BGAN system. For updated information on coverage, see Inmarsat’s home page at

www.inmarsat.com.

Chapter 1: Introduction

The map above shows Inmarsat’s expectations of coverage, but does not represent a guarantee of service. The availability of service at the edge of coverage areas may fluctuate.

98-129217-A The Inmarsat BGAN system 7

Overview of the BGAN FleetBroadband system

SAILOR 150

Satellite Access Station (SAS)

Satellite

Packet-Switched Network

Circuit-Switched Network

SAILOR 150 FleetBroadband

FleetBroadband

IP Handset

antenna

terminal

A complete BGAN FleetBroadband system includes the SAILOR 150 FleetBroadband terminal with connected peripherals, a SAILOR 150 FleetBroadband antenna, the BGAN satellite, and the Satellite Access Station (SAS). The satellites are the connection between your terminal and the SAS, which is the gateway to the worldwide networks (Internet, telephone network, cellular network, etc.).

Chapter 1: Introduction

98-129217-A The Inmarsat BGAN system 8

The BGAN services supported by SAILOR®150 FleetBroadband

Note

Supported services

The BGAN services currently supported by the SAILOR 150 FleetBroadband comprise:

• A Packet-Switched (PS) connection to the Internet

• A Circuit-Switched (CS) dialed connection for voice

• Short Messaging Service (SMS)

Packet data service

The packet data service available for the SAILOR 150 FleetBroadband offers a Standard IP (background) connection where several users can share the data connection simultaneously. This type of connection is ideal for e-mail, file transfer, and Internet and intranet access. The user pays for the amount of data sent and received.

Chapter 1: Introduction

The SAILOR 150 FleetBroadband only supports one PS connection to the Internet at a time per SAILOR 150 FleetBroadband system.

Circuit-Switched (dialed) service

The circuit-switched service available for the SAILOR 150 FleetBroadband offers Standard Voice, which is a low-tariff connection for voice only. The voice signal is compressed to 4 kbps, which reduces the bandwidth use and consequently the tariff.

The BGAN system only supports one external CS call at a time per SAILOR 150 FleetBroadband system.

SMS service

The BGAN system provides a Short Messaging Service (SMS) for sending and receiving SMS messages to and from the terminal.

Supplementary services

The BGAN system also provides the following supplementary services:

• Call hold

• Call waiting

•Call forwarding

•Voice mail

• Call barring

98-129217-A The Inmarsat BGAN system 9

Limitations

SIM lock

The supplier may have locked the SIM card to a specific provider. For further information, contact your supplier.

Limitations in available services

The services available depend on your airtime subscription. Your SIM card may not allow for all the services described in this manual.

Also, some services may not be available at the edge of coverage areas, i.e. in low elevations. For further information on coverage, please refer to the Inmarsat home page at www.inmarsat.com.

Access to services and interfaces

The following table shows which equipment and interfaces you can use to access the services listed in the left column.

Chapter 1: Introduction

Service

Circuit-Switched

(telephone)

Packet-Switched

(Internet, data

transfer etc.)

SMS

Interface on the terminal

Phone LAN (PoE)

Analog telephone IP handset

Computer

Computer with web interface

98-129217-A Access to services and interfaces 10

Chapter 2

Grounding stud

Power switch

I/O

DC input

2 x LAN w. PoE

Slot for SIM card

Antenna

Reset button

Phone

Getting started 2

In this chapter

This chapter describes how to start up the system and make the first call or data session.

For information on how to install the system, insert SIM card and connect cables, refer to the installation manual for the SAILOR 150 FleetBroadband system.

Before you start

Operation at high temperatures

If the terminal is installed in a location where the ambient temperature may rise above 50C, we recommend placing the terminal where unintentional contact is avoided. Note that the maximum allowed ambient temperature is 55° C.

If the maximum ambient temperature does not exceed 50C, the terminal can be placed in a public area.

For further information on installation, refer to the installation manual for the SAILOR 150 FleetBroadband system.

Connector panel

The drawing below shows the connector panel of the SAILOR 150 FleetBroadband terminal.

CAUTION! In very high ambient temperatures, do not touch areas of the terminal that are marked with this symbol.

98-129217-A In this chapter 11

Starting up the terminal

SIM card

Note that the SAILOR 150 FleetBroadband terminal requires a SIM card dedicated to FleetBroadband. The terminal can only access the BGAN network when the right type of SIM card is installed. For information on how to insert the SIM card, refer to the installation manual.

Switching on the terminal

Using the Power switch

To switch on the terminal, use the On/Off switch in the connector panel. It normally takes one or

two seconds for the terminal to switch on.

Chapter 2: Getting started

Using the ignition system

Normally the ignition function is not used in maritime installations. Instead you may want to use the remote on/off function described in the next section.

If you have connected the ignition system of your vessel to the I/O connector, you may leave the power switch in the “on” position and the terminal will switch on/off when you start/stop the engine of your vessel.

When the engine is stopped the terminal is in standby mode. The standby current is max. 15 mA when the ignition is off. For information on how to connect to the Ignition pins in the I/O connector, refer to the installation manual for the SAILOR 150 FleetBroadband system.

You must set up the ignition function in the web interface. For further information, see Configuring the I/O interface on page 78.

Using a remote on/off switch

If an external switch is connected to the remote on/off pins in the DC connector, you may leave the power switch in the connector panel in the “on” position and use the remote switch to turn the terminal on and off. When the remote switch is off, the terminal is off. However, if you leave the power switch on the terminal in the “on” position, you can always switch the terminal back on with the remote switch. The standby current when the remote switch is off is max. 2 mA. For further information on the remote on/off function, refer to the installation manual for the SAILOR 150 FleetBroadband system.

98-129217-A Starting up the terminal 12

Power up completed

When the terminal is switched on, the Power indicator in the terminal lights green.

You can now access the terminal settings, but the terminal is not ready for making calls or running data sessions until the system is registered on the BGAN network. You may have to enter a SIM PIN before the system can register. For further information, see Entering the SIM PIN for the terminal on page 16 and Registering with the BGAN network on page 18.

Chapter 2: Getting started

To switch off the terminal tip the Power switch back. It takes 5 to 10 seconds to power down the terminal. Alternatively use the ignition or remote on/off function described above.

98-129217-A Starting up the terminal 13

Connecting the Thrane IP handset

Note

Power supply (PoE)

The Thrane IP Handset is powered from the LAN interface, using Power over Ethernet. The total output power from the two interfaces is 32 W.

Both interfaces can support devices of power class 1, 2 and 3 (4, 7 and 15.4 Watt), as long as the total power consumption does not exceed 32 W. If the limit is exceeded, the LAN ports are prioritized so that LAN port 1 has the highest priority and port 2 is closed down. For this reason, we recommend connecting your IP handset to LAN port 1.

In case of power hold-up (failure on input power), PoE will be turned off completely.

Starting up the Thrane IP Handset

The SAILOR 150 FleetBroadband only supports connection of one IP handset, which must be the Thrane IP Handset.

Chapter 2: Getting started

To connect the Thrane IP Handset, do as follows:

1. Connect the Ethernet cable from the Thrane IP Handset/cradle to one of the LAN (PoE) connectors on the terminal as described in the user manual for the handset.

We recommend connecting to LAN port 1, because port 2 will be closed down first in case of insufficient power to the LAN (PoE) interface.

2. When the handset is connected to the LAN interface it is automatically registered in the terminal and assigned the local number 0501 and password 0501.

3. The handset starts up automatically.

When the display shows this symbol in the upper right corner, the handset is ready for making a call.

If the handset is not ready for making calls, it may be because the BGAN terminal is waiting for a SIM PIN. To check this, enter the handset menu system and select BGAN > Status > PIN status.

You can enter the SIM PIN using the IP handset. For details, see Entering the SIM PIN using a phone or IP handset on page 16.

98-129217-A Connecting the Thrane IP handset 14

Connecting a computer

Before connecting to the LAN interface

For the LAN interface to work without any further setup, the connected computer must be set up to obtain an IP address and a DNS server address automatically.

To check this on your computer (Windows XP), do as follows:

1. Go to Start > Settings > Control Panel > Network Connections.

2. Right-click on the LAN connection you want to use.

3. Select Properties, highlight Internet Protocol (TCP/IP).

4. Click Properties.

5. Make sure that the following is selected:

• Obtain an IP address automatically

• Obtain DNS server address automatically

Chapter 2: Getting started

Connecting a computer to the LAN interface

To connect a computer to the LAN interface, do as follows:

1. Power up your computer.

2. Connect your LAN cable between the network connector on your computer and one of the LAN connectors on the terminal.

3. When the computer and the terminal are ready, check the connection e.g. by accessing the built-in web interface of the terminal with your browser (enter the IP address, by default

http://192. 168.0.1, in the address bar of the browser). For further information, see Accessing the web interface on page 32.

You may have to disable the Proxy server settings in your browser. For further information, see Proxy settings when accessing the web interface on page 31.

For information on how to connect to the Internet, see Standard connection to the Internet (default) on page 20.

For information on how to configure the LAN interface on the terminal, see Configuring the LAN interface on page 51.

98-129217-A Connecting a computer 15

Entering the SIM PIN for the terminal

Overview

Depending on your SIM card, you may have to enter a SIM PIN to use the system. Your SIM PIN is supplied with your SIM card. You can enter the PIN using a standard phone, the IP handset or the web interface.

For information on how to connect the IP handset or computer you are going to use, see Connecting a computer to the LAN interface on page 15 or Connecting the Thrane IP handset on page 14.

Entering the SIM PIN using a phone or IP handset

To enter the SIM PIN

If you have a phone connected to the terminal, you can use it to enter the SIM PIN for the terminal at start up.

Chapter 2: Getting started

Do as follows:

• For an analog phone:

• For the Thrane IP Handset:

Wrong SIM PIN

Analog phone: If, instead of the busy tone or dialing tone, you continue to hear 2 beeps - pause -

2 beeps - etc., it means the SIM PIN was not accepted. Check that you have the correct PIN and try again.

If a wrong PIN has been entered three times in the terminal, you will hear 3 beeps - pause - 3 beeps - etc. This means you have to enter the PUK (PIN Unblocking Key) provided with your SIM card. After entering the PUK, you must enter a new PIN of your own choice (4 to 8 digits long).

Pick up the phone. When the terminal is waiting for a PIN, you will hear 2 beeps - pause - 2 beeps - etc. Dial <PIN> followed by #.

When you hear a “busy” tone or a dialing tone, the PIN has been accepted and you can hang up or dial a number.

Select the BGAN menu, select Enter PIN and enter the administrator user name and password for the terminal. Then enter the PIN for the terminal. Note that the menu item “Enter PIN” is only available if the terminal is waiting for a PIN.

Dial the following:

<PUK> * <New PIN> * <New PIN> followed by # or off-hook key.

Example: If the PUK is 87654321 and the new PIN is 1234, dial

87654321 * 1234 * 1234 followed by # or off-hook key.

98-129217-A Entering the SIM PIN for the terminal 16

If you enter 10 wrong PUKs, the SIM card will no longer be functional. Contact your Airtime Provider for a new SIM card.

IP handset: After having entered the user name and password for the terminal you have 3 attempts to enter the SIM PIN, before you are asked to enter the PUK (Pin Unblocking Key). The PUK is supplied with the SIM card for your terminal.

Enter the PUK followed by a new PIN of your own choice. The PIN must be from 4 to 8 digits long.

If you enter a wrong PUK 10 times, the SIM card will no longer be functional, and you have to contact your Airtime Provider for a new SIM card.

Entering the SIM PIN using the web interface

To enter the SIM PIN

Do as follows:

1. On a computer connected to the terminal, open your browser and enter the IP address of the terminal.

The default IP address is 192.168.0.1. If your SIM card uses a PIN and the PIN has not yet been entered, the web interface will open on the PIN page.

Chapter 2: Getting started

2. Type in the PIN and click OK. When the PIN is accepted, the web interface opens the Dashboard and is ready for use. If the

PIN is not accepted, see the next section Wrong PIN.

For further information on the web interface refer to Using the web interface on page 30.

98-129217-A Entering the SIM PIN for the terminal 17

Wrong PIN

You have 3 attempts to enter the PIN in the web interface, before you are asked to enter the PUK (Pin Unblocking Key). The PUK is supplied with your SIM card. Enter the PUK followed by a new PIN of your own choice. The PIN must be from 4 to 8 digits long.

If you enter a wrong PUK 10 times, the SIM card will no longer be functional, and you have to contact your Airtime Provider for a new SIM card.

Registering with the BGAN network

When the SIM PIN is accepted by the terminal, the SAILOR 150 FleetBroadband system automatically starts the registration procedure on the BGAN network.

You can monitor the registration procedure in two ways.

• Connect the Thrane IP Handset and watch the procedure in the display.

• Connect a computer, access the internal web interface of the terminal and watch the Status field in the DASHBOARD. For details, see Using the Dashboard on page 36.

Chapter 2: Getting started

The normal startup procedure is shown as follows:

1. Searching. The terminal has instructed the antenna to search for the BGAN signal.

2. Registering. The terminal is attempting to register with the Satellite Access Station (SAS).

3. Ready. The terminal has registered and attached to the SAS and is ready to accept a service request (a call or a data session).

Note that the registration procedure may take several minutes.

98-129217-A Registering with the BGAN network 18

Making the first call

Note

Introduction

When the terminal is registered with the BGAN network you are ready to make or receive the first call.

The following sections provide a short guide to making calls. For more detailed information, see Making or receiving a phone call on page 23.

Making a call from the terminal

To make a call from a phone or handset connected to the terminal, dial

00 <country code> <phone number> followed by # or off-hook key.

Example: To call Thrane & Thrane in Denmark (+45 39558800) from an analog phone,

dial 00 45 39558800 #

Chapter 2: Getting started

Making a call to the terminal

By default, any handset connected to the terminal will ring on incoming calls.

To make a call to a phone connected to the terminal, dial

+ <Mobile number>

• + is the prefix used in front of the country code for international calls.

• Mobile number: The mobile number of the terminal you are calling. The first part of the number is always 870, which is the “country code” for the BGAN system.

Example: If you are calling from Denmark and the mobile number is 870772420567 on your

terminal, dial 00 870 772420567.

If the mobile number is listed in the web interface, you can look it up by selecting PHONE BOOK > Mobile numbers. If the number is not listed, refer to the documents provided with your airtime subscription. We recommend using the web interface to save the mobile number for future reference. See Viewing and editing the mobile number on page 41.

Making a call from one terminal to another

To make a call from one terminal to another, dial 00 <Mobile number>.

98-129217-A Making the first call 19

Standard connection to the Internet (default)

Note

This section only describes a Standard Internet connection with default settings on the terminal. For information on other scenarios, see Setting up the LAN network on page 54.

By default, the terminal does not automatically connect to the Internet when you connect your computer or other equipment to the LAN interface. You must activate your connection from the Dashboard in the web interface or from the Thrane IP Handset.

Activating the connection from a computer (web interface)

To activate the connection from a connected computer, do as follows:

1. Access the web interface by opening your browser and entering the IP address of the terminal in the address bar (default IP address is 192.168.0.1).

2. Click Start Standard under PROFILES ON LAN at the bottom of the page.

Chapter 2: Getting started

3. Check the connection e.g. by entering a web site. The field ONGOING DATA SESSIONS will show the IP address for the data session you started.

Activating the connection from the Thrane IP Handset

To activate the connection from the Thrane IP Handset, do as follows:

1. Connect the Thrane IP Handset to one of the LAN ports (preferably port 1). The handset starts up automatically.

2. Select Menu > BGAN.

3. Select Connect.

4. Use the left/right keys to find the network user group for the application you want to start.

5. Press Start to start the connection. A confirmation window is displayed.

6. Press Ye s to continue. The Thrane IP Handset sends a command to the terminal to start the selected connection.

98-129217-A Standard connection to the Internet (default) 20

Chapter 3

Operating the system 3

In this chapter

This chapter describes how to use the SAILOR 150 FleetBroadband system.

It does not describe advanced configuration of interfaces. For this type of information, refer to the “Configuring...” sections for the interfaces in Chapter 4, Using the web interface.

General

Tools for setup and use

Overview

You can use the Thrane IP Handset for viewing status, using the phone book of the terminal and for entering the PIN, but for enhanced use and for configuration of interfaces, you need to connect a computer.

With a computer and a browser, you can use the built-in web interface to set up the terminal.

The IP handset

When you connect the Thrane IP Handset to one of the LAN (PoE) connectors on the terminal you can use the handset display and keypad to enter the PIN or to view the status of the terminal.

The menu system in the IP handset includes the following items for the terminal:

•BGAN menu:

• Starting and stopping your data connection

• Viewing C/No (signal strength) for the system.

• Viewing status (“Ready”, “Registering” etc.) for the system.

• Viewing the software version of the terminal.

• Entering the PIN and PUK for the terminal.

• Viewing active events

•Viewing GPS status

•Contacts:

• Inclusion of the terminal phone book (not editable) in the IP handset Contacts.

• SIP (Session Initiation Protocol):

• Selecting/viewing the SIP profile used for communication with the BGAN terminal.

• Date and time:

98-129217-A In this chapter 21

• Possibility of using UTC time received from the BGAN satellite.

For further information, see the user manual for the IP handset.

The web interface of the terminal

The web interface is a built-in web server for setting up and controlling the terminal, using a connected computer with a browser. No installation of software is required.

With the web interface you can:

• Enter the SIM PIN for the terminal

•DASHBOARD page:

• start and stop data sessions

• view information on calls to/from the terminal

• view status of the terminal and antenna

• view properties of the terminal and antenna

•PHONE BOOK page:

• view and edit the phone book

Chapter 3: Operating the system

•MESSAGES page:

• send and receive SMS messages

•CALLS page:

• view the call log (outgoing, received and missed calls and data sessions)

• SETTINGS page:

• set up the interfaces of the terminal

• set up call services

• upload software

• set up network user groups (requires administrator password)

• select the satellite to use for connection to the BGAN network

• set the language in the web interface

• ADMINISTRATION page

• change the SIM PIN for the terminal

• set up user rights (requires administrator password)

For information on how to use the web interface, see Using the web interface on page 30.

98-129217-A General 22

Using a phone

Available interfaces

Two types of voice equipment connect to the terminal:

Standard analog phone: The terminal has one phone connector for connecting a standard analog phone.

IP handset: The terminal has two LAN connectors with Power over Ethernet for connecting the Thrane IP handset. For information on the features and functions of the Thrane IP Handset, refer to the user manual for the handset.

For information on how to connect to the interfaces, see the installation manual for the SAILOR 150 FleetBroadband system.

Making or receiving a phone call

Chapter 3: Operating the system

Making a call

First connect your phone to the relevant interface. For further information, see the Installation Manual.

You have different options for making a call:

• Short Dial. If the number is in the phone book of the terminal, you can use the Short Dial

• Manual Dial. To make a call, dial

• Call from phone book or call log (only IP handset).

number, which is found in the first column of the phone book in the web interface. See Short dial on page 40. Simply dial 00 <Short Dial> followed by # or off-hook key.

Example: To call entry number 4 in the phone book,

dial 004 followed by # or off-hook key.

00 <country code> <phone number> followed by # or off-hook key. Example: To call Thrane & Thrane in Denmark (+45 39558800) from an analog phone, dial

00 45 39558800 #

• Enter the phone book of the IP handset, scroll to the wanted number and press the off-hook

key, or

• press the off-hook key from the main screen to display the latest calls in the call log. Then

scroll to the wanted number and press the off-hook key again. Note that this is the call log of the IP handset, not of the terminal.

If there was an error establishing the connection, refer to the Troubleshooting Guide on page 99.

If you are using the IP handset, the handset may show an error message. Depending on the type of error, the web interface may also show an error message. See Viewing the Event list or the Event log on page 94.

98-129217-A Using a phone 23

Receiving a call

To be able to receive a call, the phone must be connected to the relevant interface on the terminal.

By default, any handset connected to the Phone interface or the LAN (PoE) interface will ring when the mobile number is called. Note, however, that Standard must be selected when setting up the IP handset and the analog phone. Refer to Configuring the Phone interface on page 65 and Enabling/Disabling incoming calls to a connected Thrane IP Handset on page 75

Call log

Information of missed calls is stored in the call log of the terminal. You can view the call log in the web interface under CALLS. For further information, see Viewing the lists of calls and data sessions on page 43.

Making a call to the terminal

To make a call to a phone connected to the terminal, dial

Chapter 3: Operating the system

+ <Mobile number>

• + is the prefix used in front of the country code for international calls.

• Mobile number. The first part of the mobile number is always 870, which is the “country code” for the BGAN system. If the mobile number is listed in the web interface, you can look it up as follows:

Connect a computer, access the web interface and select PHONE BOOK > Mobile numbers. For further information, see Viewing and editing the mobile number on page 41.

If the mobile number is not available in the web interface, refer to your airtime subscription.

Receiving a voice mail message

If a call to the SAILOR FleetBroadband system is not answered the caller can leave a voice mail message with Inmarsat’s voice mail service. Then an SMS is sent to the SAILOR FleetBroadband messaging system to alert you that there is a voice message. The SMS has the contents:

• Number called from

• Date and time the voice mail message has been received

• Number to call to listen to the voice mail message

To see that a new SMS has arrived you open the web interface. For further details see Receiving a message on page 46.

Making local phone calls

You can make local calls between phones connected to the terminal.

Local phone numbers always start with 0.

For an overview of the numbers assigned to each type of interface, see Local numbers and special- purpose numbers on page 25.

To make a local call, dial <local number> followed by # or off-hook key.

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Dialing functions

Note

Local numbers and special-purpose numbers

There are a number of dialing functions available in the terminal. The following list shows the allocated special-purpose numbers for the terminal.

Remember the “0” when you dial a local phone number. If you accidently dial a 3-digit number, you may get one of Inmarsat’s short dial numbers.

Number Function

Chapter 3: Operating the system

0 * followed by # or off-hook key

00 * followed by # or off-hook key

00 followed by one of the numbers 1-199 and # or offhook key

0301 followed by # or off-hook key

0 501 followed by # or off-hook key

Dialing prefixes

Apart from the numbers above, the terminal uses the following dialing prefixes:

Redial last called number on this interface.

Redial last answered call on this interface. Note: If the last answered number is an unlisted number, you will not be allowed to dial back.

Short dial phone numbers in phone book.

Local call to analog phone.

Local call to IP handset.

• #31# before the phone number will hide the caller’s phone number to the recipient.

• *31# before the phone number will show the caller’s phone number to the recipient where it would otherwise be hidden, e.g. because the number is an ex-directory number.

• Use R during a call to get access to a supplementary services function. The supplementary services functions supported by the terminal are described in the following sections.

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Handling waiting calls

Note

The phone must have an R key to be able to use these functions.

During a call, if a second party tries to call you, you may hear a Call Waiting indication. The Call Waiting indication is two beeps and a pause of 3 seconds, then two beeps again etc. If no action is taken, the waiting call is released after a time-out period.

In the web interface you can enable or disable the call waiting indication. For further information, see Call waiting on page 70.

When you receive a Call Waiting indication, you have the following options:

If you want to: Do as follows:

Chapter 3: Operating the system

Clear the current call,

Press R 1 #, within the time-out period.

and accept the waiting call.

Hold the current call,

Press R 2 #, within the time-out period.

and accept the waiting call.

Ignore the waiting call. Take no action.

Reject the waiting call. Press R 0 #, within the time-out period.

The BGAN system only supports one external call at a time.

98-129217-A Using a phone 26

Holding a call

Note

During a call, you may place the initial call on hold while another call is made.

If you want to: Do as follows:

Place a call on hold. Press R 2 #.

Chapter 3: Operating the system

The phone must have an R key to be able to use these functions.

Place the existing call on hold and establish a new call.

Shuttle between the two calls.

Clear the held call, if no waiting call exists.

Clear an active call and return to the held call.

Transferring a call

Press R and dial the second phone number followed by #.

Press R 2 # (irrespective of whether the second call was acquired using Call Hold or acceptance of Call Waiting.)

Press R 0 #.

Press R 1 #. Note that this is only possible if no waiting call exists.

The BGAN system only supports one external call at a time.

The phone must have an R key to be able to use these functions.

When you receive a call, you can transfer this call to another phone connected to the terminal.

To transfer the incoming call to another phone or headset, do as follows:

1. Press R 4 * <local number> #. The phone with the local number you dialed starts to ring.

2. You now have two options.

• Hang up. The phone or headset you transferred the call to continues to ring. When the call

is answered, a connection is established between the initial caller and the new recipient.

• Do not hang up. When the new recipient answers, you can have a conversation before

hanging up. When you hang up, the call is handed over to the initial caller.

The BGAN system only supports one external call at a time.

98-129217-A Using a phone 27

Using a computer

Interfaces

The terminal has two LAN connectors for connecting computers, the Thrane IP Handset or other LAN equipment.

For information on how to connect to the interfaces, see the installation manual for the SAILOR 150 FleetBroadband system.

Chapter 3: Operating the system

Working with network user groups

Two network user groups are available to the users of the terminal:

• The Default group: By default, all users belong to the Default network user group, which provides a shared Standard connection to the Internet using the built-in router functionality of the terminal. This group does not allow Bridge mode.

• Group 0: A second group used for Bridge mode connection (Bridge mode is an exclusive connection, with NAT disabled in the terminal). With Group 0 the Internet connection is automatically established when the system is ready for transmission. If you want to have a direct Bridge mode connection use this network user group.

For further details, see Setting up the LAN network on page 54.

Connecting to the Internet

Default setup

By default, any IP device that is connected to the terminal belongs to the Default network user group. It uses a Standard shared IP connection, which you must manually activate from the web interface. For further information on network user groups, see Setting up a Bridge mode connection on page 57 and Setting up the Default network user group on page 55.

98-129217-A Using a computer 28

Accessing your data sessions

Data sessions available for the current user are displayed under PROFILES ON LAN at the bottom of the DASHBOARD.

• Profiles that are currently active are displayed as a link with the text “Stop <name of profile>”.

• Profiles ready to be activated are displayed as a link with the text “Start <name of profile>”.

Start/stop Standard IP on the LAN interface

Chapter 3: Operating the system

By default, Standard IP is not automatically activated on the terminal. If you want Standard IP to be automatically activated at start-up, the administrator can enable automatic activation under SETTINGS > LAN > Network user groups. For details, see Setting up the Default network user group on page 55.

When automatic activation is disabled in the Network user groups page, you can manually start/stop your Standard IP profile from the Dashboard by clicking Start <name of profile> or Stop <name of profile> under PROFILES ON LAN at the bottom of the page.

Using the IP handset

You can use the Thrane IP Handset as user interface for the SAILOR 150 FleetBroadband system as well as for making calls.

The IP handset has a dedicated menu for the SAILOR 150 FleetBroadband system. You find a list of the menu items available in The IP handset on page 21.

For information on how to start up the IP handset, see Connecting the Thrane IP handset on page 14.

For further information on how to use the IP handset, refer to the IP Handset User Manual.

98-129217-A Using the IP handset 29

Chapter 4

Using the web interface 4

In this chapter

This chapter describes how to use the web interface to operate, set up and configure your SAILOR 150 FleetBroadband system.

Introduction

The web interface

What is the web interface?

The web interface is built into the terminal and is used for operating, setting up and configuring the system.

You can access the web interface from a computer with a standard Internet browser.

98-129217-A In this chapter 30

Proxy settings when accessing the web interface

Note

If you are connecting your computer using a LAN or WLAN interface, the Proxy server settings in your browser must be disabled before accessing the web interface. Most browsers support disabling of the Proxy server settings for one specific IP address, so you can disable Proxy server settings for the web interface only, if you wish. Consult your browser help for information.

To disable the use of a Proxy server completely, do as follows:

The following description is for Microsoft Internet Explorer. If you are using a different browser, the procedure may be different.

1. In Microsoft Internet Explorer, select Tools > Internet Options > Connections > LAN Settings.

Chapter 4: Using the web interface

2. Clear the box labeled Use a proxy server for your LAN.

3. Click OK.

When the proxy server settings are disabled, close your browser.

You may need to change this setting back on return to your Internet connection.

98-129217-A Introduction 31

Accessing and navigating the web interface

Note

Accessing the web interface

To access the web interface, do as follows:

1. Connect your computer to the terminal.

2. Start up the terminal. For details, see Getting started on page 11.

3. Open your browser and enter the IP address of the terminal. The default IP address is http://192.168.0.1.

If the IP address is changed and you do not have the new address, you can temporarily set the IP address to the default value by pressing the Reset button next to the SIM slot in the connector panel of the terminal. You can then access the web interface and change the IP address.

Note that if you do not change the IP address, the default IP address will only be valid until the terminal is powered off. Then the terminal returns to the IP address from before the Reset button was pressed.

Chapter 4: Using the web interface

For further information on the Reset button, see Reset button on page 111.

Changing the language

When you have access to the web interface, if you want to display a different language than English, select SETTINGS > LANGUAGE from the left menu, select a language from the list and click Apply. For further information, see Selecting the language on page 83.

98-129217-A Introduction 32

Overview of the web interface

Navigation

Status

Icon bar Contents section

pane

field

Title bar

When the web interface opens, the title bar shows the name of the product.

The web interface consists of the following sections.

Chapter 4: Using the web interface

•The navigation pane holds the main menu. Clicking an item in the menu opens a submenu in the navigation pane or a new page in the contents section.

•The status field shows the signal strength.

•The icon bar shows icons for new SMS messages and for active events, when relevant. For explanations of the icons, see the next section, Icons in the icon bar.

•The contents section shows the page selected in the navigation pane. This section is used for viewing or changing settings, or for performing actions.

98-129217-A Introduction 33

Icons in the icon bar

The following icons may appear in the icon bar in the web interface:

Icon Explanation

Chapter 4: Using the web interface

A new SMS message, or information of Voice mail, has arrived.

Click the icon to see new messages or information of Voice mail. For further information, see Receiving a message on page 46.

An event is active.

Click the icon to see a list of active events. For explanations of the event messages, see List of events on page 103.

Note that this icon will remain in the icon bar as long as the event is still active.

Navigating the web interface

• To expand a menu, click the menu in the navigation pane.

• To access status and settings, click the relevant subject in the navigation pane or click the relevant icon in the icon bar. The status or settings are displayed in the contents section.

• To see the site map, click SITE MAP in the navigation pane. The site map lists all topics and submenus. Click on items in the site map to go directly to the relevant location.

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Entering the SIM PIN in the web interface

Note

Do you need a SIM PIN?

You may not have to enter a SIM PIN to access the terminal. This depends on whether or not the use of a SIM PIN is enabled on your SIM card.

The administrator can enable and disable the use of a SIM PIN. For details, see Setting up the use of SIM PIN in the terminal on page 89.

If a computer is connected when you start up the terminal, you can access the web interface and enter the SIM PIN here.

If your SIM card requires a PIN, and the PIN has not yet been entered, you must enter it. When you access the web interface, it opens on the PIN page. Until you have entered the PIN you can only upload software and view the DASHBOARD. Access to all other parts of the web interface requires a PIN.

For information on how to enter the SIM PIN, see Entering the SIM PIN using the web interface on page 17.

Chapter 4: Using the web interface

When the correct PIN has been entered, the web interface opens the Dashboard and is ready for use.

Some parts of the web interface may be greyed out if the user permissions are limited. For information on how to set up user permissions, see Setting up user permissions on page 91.

98-129217-A Entering the SIM PIN in the web interface 35

Using the Dashboard

Overview

The Dashboard is used for control and inspection of ongoing communication and for viewing properties and status of the terminal and antenna.

For information on how to start or stop your data sessions from the Dashboard, see Connecting to the Internet on page 28.

Chapter 4: Using the web interface

98-129217-A Using the Dashboard 36

Properties

Note

The PROPERTIES section of the DASHBOARD shows the following information:

• Airtime provider. The name of your Airtime Provider.

• GPS position. The GPS position of your SAILOR 150 FleetBroadband system.

• Status. The status of the SAILOR 150 FleetBroadband system.

Chapter 4: Using the web interface

In some cases, the BGAN network does not allow the position to be displayed to the user. If this is the case, the display may just show GPS acquired. This means that the GPS position is received, but not shown.

This also applies if the SAILOR FleetBroadband is not yet registered on the BGAN network, but the GPS position is received.

The status can be one of the following:

• Searching. The terminal has instructed the antenna to search for the BGAN signal. (The

antenna status will show “Sky scan”)

• Registering. The terminal is attempting to register with the Satellite Access Station (SAS).

• Ready. The terminal has registered and attached to the SAS and is ready to accept a service

request (a call or a data session).

• Data active. The terminal has established a call or a data session through the BGAN

network.

• No GPS fix. The GPS receiver has not yet achieved position fix. It may take some time to

achieve GPS fix depending on a number of conditions. First of all, the antenna should have an unblocked view to as much of the sky as possible. The terminal will not be able to register with the SAS without a GPS fix.

• Not registered. The terminal has not been able to register with the BGAN network.

• Satellite selection. The satellite selected for logon. For further information, see Selecting the preferred BGAN satellite on page 82.

• Current satellite. The satellite to which the system is currently logged on.

• Unit serial number. The serial number of the terminal.

• Software version. The version of the software embedded in the terminal.

• Local IP address. The local IP address of the terminal. This is the IP address used to access the terminal from a device connected to the terminal.

• IMEI number. The IMEI number (International Mobile Equipment Identity) of the terminal. This is a unique number that identifies your terminal.

• Antenna status. The status of the antenna. The antenna status can be:

• Sky scan. The antenna is searching for the BGAN signal.

• Tra ckin g. The antenna has found and locked to the BGAN signal. The antenna is now

tracking the BGAN signal.

98-129217-A Using the Dashboard 37

Viewing information on calls and data sessions

Note

The following sections in the Dashboard show information on calls and data sessions.

The counters for calls and data sessions are only intended as a guide and cannot be used for direct comparison with your airtime bill.

• ONGOING CALLS is a list of calls that are currently active. The list shows the call type and the time connected for each call.

• ONGOING DATA SESSIONS is a list of data profiles that are currently active, including the IP address that is assigned to each profile.

• SESSIONS TOTAL lists the totals for each connection. The list shows the time connected (hh:mm:ss) for voice, and MB transferred for Standard data.

The counters show totals for connections since the counters were last cleared. For information on how to clear the counters, see Log handling on page 88.

If power to the terminal is interrupted unintentionally, the totals may be slightly inaccurate at next startup.

Chapter 4: Using the web interface

98-129217-A Using the Dashboard 38

Using the phone book

General usage

Overview

In the phone book you can:

• Look up phone numbers.

• Look up short-dial numbers for easy dialing from a handset.

• Modify or delete existing names and phone numbers, or add new names and phone numbers.

Accessing the phone book

To access the phone book, select PHONE BOOK from the left navigation pane.

Chapter 4: Using the web interface

98-129217-A Using the phone book 39

Short dial

Chapter 4: Using the web interface

The phone book shows all entries with entry number, name and phone number. Empty place holders are also included.

To sort the phone book, click the title of the column you wish to sort by. For example, to sort by the names in the phone book alphabetically, click on Name in the top row of the phone book.

The phone book holds 199 entries divided into subpages. To select the subpages you want, click the relevant link at the bottom of the page.

The entry number in the phone book is the Short dial number. When making a call from the terminal you can use this number instead of dialing the entire phone number.

Simply dial 00 <short dial> followed by # or off-hook key.

Example: To call the third entry in the phone book from an analog phone, take the phone off hook

and dial 003 #.

Editing phone book entries

Adding a new entry

To add a new entry, do as follows:

1. In the phone book, locate the empty entry number where you want to add the new phone number and click New.

2. Type in the name and phone number of the new entry and click Save entry. The new name and number are now listed at the specified entry number in the phone book.

Modifying an entry in the phone book

To modify an entry, do as follows:

1. In the phone book, click Edit next to the entry you want to modify.

2. Modify the name or number as wanted and click Save entry. The name and/or number in the selected entry is now replaced with the new information.

Deleting an entry in the phone book

To delete an entry, click Delete next to the entry you want to delete.

Deleting all entries in the phone book

To delete all the entries in the phone book, click Delete all entries in phone book at the bottom of the PHONE BOOK page.

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Viewing and editing the mobile number

Note

The mobile number is the phone number to use when making a call to the terminal.

To view the mobile number

To view the mobile number of the terminal, select PHONE BOOK > Mobile numbers from the left navigation pane.

This number is not listed at delivery. The user must enter the number received from the Airtime Provider.

Chapter 4: Using the web interface

To enter or edit the mobile number

To enter or edit the mobile number, click Edit at the bottom of the page, type in the number received from your Airtime Provider and click OK.

98-129217-A Using the phone book 41

Using the Call log

Information on total usage

To enter the CALLS page select CALLS from the left navigation pane. This page contains information on usage for circuit-switched connections.

Chapter 4: Using the web interface

98-129217-A Using the Call log 42

Exporting the call log

Note

You can export the call log file and save it on your computer for archiving, surveillance or other tracking purposes.

The call log holds information on all calls and data sessions since the call log was last cleared. For information on how to view the lists of calls and data sessions, see the next section.

To export the entire call log to a file, do as follows:

1. In the CALLS page, click the link Export call log to file.

2. Browse to the location where you want to save the log.

3. Click OK.

Viewing the lists of calls and data sessions

To see information on outgoing, received or missed calls or data sessions, select one of the following lists from the left navigation pane in the CALLS page:

Chapter 4: Using the web interface

• Outgoing calls shows the start time, receiving end phone number, duration, type and estimated charge of each outgoing call.

• Received calls shows the start time, calling phone number, duration and type of each incoming call.

• Missed calls shows the start time, calling phone number and type of each incoming call that was not received.

• Standard data sessions shows the start time, bytes in, bytes out and estimated charge of each Standard IP session.

Date and time is the international UTC time, received from the satellite.

For information on the available types of service, see The BGAN services supported by

SAILOR

You can sort each of the lists by clicking the title of the column you wish to sort by.

If a list covers more than one page, you can click the relevant link at the bottom of the page, to go to another page.

When there are more than 100 calls in the total list, the oldest calls are automatically removed to make room for new calls.

150 FleetBroadband on page 9.

The estimated charge is based on your entries under ADMINISTRATION > Call charges. Thrane & Thrane does not take responsibility for the correctness of this estimated charge.

98-129217-A Using the Call log 43

Handling SMS messages

Important

Sending an SMS message

If the terminal is not online when you attempt to send a message, the message is moved to the Outbox instead of the Sent folder. Messages in the Outbox are not automatically sent when the terminal goes online. For further information on the Outbox, see the next section, Options for messages in the Outbox.

To make sure a message has been sent, check that it has been moved to the Sent folder.

To send an SMS message from the terminal, do as follows:

1. Click MESSAGES from the left navigation pane. This page contains new incoming messages.

2. In the left navigation pane, click Write message.

Chapter 4: Using the web interface

3. Type in the message in the Write new message field. If the message text is too long for one SMS, the message is sent as two or more SMS

messages. The field below the message field shows the number of SMS messages used to send the message.

4. Type in the phone number in the Recipient field. Remember 00 and country code (e.g. 00 45 for Denmark or 00 1 for USA).

98-129217-A Handling SMS messages 44

5. Select whether or not you want Delivery notification for this SMS message. If you click Yes, the Status column in the Sent folder will show the status of your message when it has been sent. You can set up delivery notification generally for all SMS messages. This setting is used by default when you send a message. For further information, see Configuring message settings on page 48.

6. Click Send. The message is now sent and moved to the Sent folder.

Options for messages in the Outbox

Messages in the Outbox are messages that have not been sent, e.g. because the terminal was not online when you attempted to send the messages.

To access the Outbox, click MESSAGES > Outbox from the navigation pane.

You have the following options for messages in the Outbox:

• When the terminal is online, click Resend next to the message you want to send. When the Write message page opens, click Send.

The terminal now attempts to send the message again. To make sure the message has been sent, look in the Sent folder.

Chapter 4: Using the web interface

• Click Delete next to a message to delete it.

• Click Delete all messages in Outbox to delete all the messages.

Options for messages in the Sent folder

The Sent folder contains SMS messages that have been sent.

To access the Sent folder, select MESSAGES > Sent from the navigation pane.

The Status column shows the status of each message, if you have selected Delivery notification when sending the message.

From the Sent folder you have the following options:

• Click Resend next to a message you want to send again. When the Write message page opens, click Send. The terminal now attempts to send the message again. To make sure the message has been

sent, look in the Sent folder. There should now be two copies of the sent message.

• Click Forward next to a message you want to forward. Type in the phone number of the new recipient and click Send. The terminal now attempts to send the message to the new recipient. To make sure the

message has been sent, look in the Sent folder.

• Click Delete next to a message to delete it.

• Click Delete all sent messages to delete all the messages.

98-129217-A Handling SMS messages 45

Sending an SMS message to the terminal

Note

You can send an SMS message to the terminal e.g. from a mobile phone, using the mobile number for the terminal. Dial

+ <Mobile number>

The first part of the mobile number is always 870, which is the “country code” for the BGAN system. If the mobile number is listed in the web interface, you can look it up as follows:

Select PHONE BOOK > Mobile numbers. If the mobile number is not listed in the web interface, refer to the documents provided with your airtime subscription.

Receiving a message

If a message has arrived, the icon bar at the top of the web interface shows an unopened envelope. Click the envelope to see the new message(s).

Otherwise, to see new messages click MESSAGES from the left navigation pane.

The page shows new incoming messages.

Chapter 4: Using the web interface

The terminal does not accept more than 100 incoming messages (including read and unread messages). If you have received 100 messages, you have to delete some of them in order to free space for new messages. Otherwise, the new messages are rejected.

If the message is not an SMS message but information of voice mail, call your Voice mail service number to hear the Voice mail. The Voice mail service number is normally listed in the SMS message.

You may also find the Voice mail service number under MESSAGES > Message settings. Note that the voice mail number is only shown here if it is available on the SIM card. Otherwise, refer to the information included with your Airtime subscription.

98-129217-A Handling SMS messages 46

Options for new SMS messages

Note

To see new messages, click MESSAGES from the left navigation pane.

Besides viewing the new messages, you have a number of options for what to do with each message:

• Click Archive to move it to your Inbox containing read messages.

• Click Reply to reply to a message. Then type in your reply and click Send. For information on how to include the original message in your reply, see Setting up the default message options on page 48.

• Click Forward to forward a message to someone. Then type in the phone number in the Recipient field and click Send.

• If you want to move all the new messages, click Move all new messages to Inbox.

New messages cannot be deleted until they have been moved to the Inbox.

Chapter 4: Using the web interface

Options for SMS messages in the Inbox

The messages in the Inbox are the incoming messages that have been read and moved from the list of new messages (refer to the previous section).

From the Inbox, you have the following options:

• Click Forward to forward a message to someone. Then type in the phone number in the Recipient field and click Send.

• Click Delete to delete the message.

• Click Delete all messages in Inbox to delete all read messages in the Inbox.

98-129217-A Handling SMS messages 47

Configuring message settings

Setting up the default message options

You can set up general options for your outgoing messages. These settings apply by default to all your outgoing messages. Note, however, that you can change the Delivery notification setting for an individual message. For further information, see Sending an SMS message on page 44.

Do as follows:

1. Select MESSAGES > Message settings from the left navigation pane.

Chapter 4: Using the web interface

2. If you want to include the original message when you reply, select Yes next to Include message in reply.

3. Select whether or not you want Delivery notification for SMS messages. If you click Yes, the Status column in the Sent folder will show the status of your message when it has been sent.

4. Click Apply.

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Viewing or changing SMS service center number

Note

The SMS service center number identifies the SMS service center used when sending and receiving SMS messages. The SMS service center number is stored on the SIM card.

• To see the SMS service center number, select MESSAGES > Message settings from the left navigation pane.

• To change the number, click Edit next to SMS service center, change the number and click Save. Then click Apply to apply all changes in the page.

The SMS service center number is provided from your Airtime Provider.

Viewing the Voice mail number

You get an SMS notification in the web interface when you have received Voice mail. The Voice mail number is the number you call to hear your incoming voice mail.

The Voice mail number is only listed if it is available on the SIM card. Otherwise, refer to the information included with your Airtime subscription.

Chapter 4: Using the web interface

To see the Voice mail number, select MESSAGES > Message settings from the left navigation pane. The Voice mail number field shows the Voice mail number.

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Setting up the interfaces

The SETTINGS page (Antenna properties)

The SETTINGS page shows properties of the connected antenna.

To access the SETTINGS page, select SETTINGS from the left navigation pane.

Chapter 4: Using the web interface

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Configuring the LAN interface

Local IP addresses

(default setup)

Terminal

Device 1

Device 2

192.168.0.1

ass igned by t he

term inal (D H C P)

ass igned by t he

term inal (D H C P)

Overview

The SAILOR 150 FleetBroadband terminal has 2 LAN connectors with PoE (Power over Ethernet).

Some of the LAN parameters are set up in the network management pages, which require administrator password.

CAUTION! All connections to the LAN interface may be affected when you change the following settings. This also includes your own current connection to the web interface.

Setting up the local LAN IP address

In the web interface you can set up the IP addressing between the terminal and devices connected to the terminal. The terminal has a built-in DHCP server which can be used to dynamically assign IP addresses to devices connected to the terminal.

Chapter 4: Using the web interface

You can also set up the local IP address used by the connected devices to access the terminal. The drawing below shows the default setup.

98-129217-A Setting up the interfaces 51

To change the local IP address, do as follows:

1. From the left navigation pane, select SETTINGS > LAN.

Chapter 4: Using the web interface

2. At DHCP status, select Enabled (recommended for most purposes), or Disabled.

•If you select Enabled, the terminal assigns dynamic IP addresses to devices connected to the

terminal.

• If you select Disabled, you need to set up a static IP address in the connected device.

3. If you want to change the Local IP address and the Netmask, type in the new address and netmask. The Local IP address is the IP address of the terminal. It is used for accessing the web interface. By default, the address is 192.168.0.1 and the netmask is 255.255.255.0.

4. Click Apply.

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Port forwarding

Port forwarding enables you to set up a server connected to the terminal while the terminal is in Router mode. Without port forwarding it would not be possible to contact the server from the Internet.

The terminal is normally in Router mode if you are using the Default network user group. We recommend using a static external IP address for the terminal in order to provide easy access to the terminal. For information on how to set up a static IP address, refer to step 5. on page 56 in the section Setting up the Default network user group.

The following example shows how to allow Internet access to a mail server (smtp) connected to the terminal.

The mail server in this example has the IP address 192.168.0.100.

1. Select LAN > Port forwarding in the left navigation pane.

Chapter 4: Using the web interface

2. Select Enabled to generally enable port forwarding.

3. Type in the Incoming port range.

4. Type in the Destination IP address, which in this example is the IP address of the mail server:

192.168.0.100.

5. Type in the Destination port range.

6. Repeat step 3. to step 5. to set up port forwarding to additional servers.

7. In t h e Active column, select which ports should have port forwarding activated.

8. Click Apply.

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You can now access the mail server from the Internet, using the external IP address of the

Note

terminal.

If you do not know the IP address, you can look it up in the DASHBOARD of the web interface under ONGOING DATA SESSIONS.

Setting up the LAN network

For most purposes, the default setup is sufficient.

When you access the LAN network settings you are prompted for the Administrator user name and password.

Network user groups

Two network user groups are available to the users of the terminal:

Chapter 4: Using the web interface

Necessary steps when managing network users

Managing your LAN network users includes the following steps:

1. Defining a network user group. See the next sections Setting up a Bridge mode connection or Setting up the Default network user group.

The network user groups determine settings such as:

• IP addressing (Static/Dynamic)

• Internet access mode (Router Mode/Bridge Mode/No Internet Access)

2. Identifying a network device. See Viewing network devices on page 62. The network devices are identified by their IP address, MAC address and (optionally) device

name.

3. Associating the network user group and the network device. See the next section Setting up a Bridge mode connection, step 12..

The network classification table determines which devices should belong to which network user group. When a network device is connected, the terminal runs through the network classification table to check if the new connection matches any of the entries in the table. When a match is found, the terminal establishes a packet data connection (PDP context) with the settings defined in the belonging network user group, and the device is ready for use with the terminal.

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Setting up the Default network user group

Note

The Default network user group provides a shared Standard connection to the Internet using the built-in router functionality of the terminal.

If you want to apply other settings to the Default network user group, do as follows:

1. Select SETTINGS > LAN > Network user groups.

2. When you are prompted, enter the administrator user name and password. The default user name is admin and the default password is 1234.

3. Click Edit next to the Default user group.

Chapter 4: Using the web interface

4. Select the type of Internet connection.

The Default group cannot be set to Bridge mode. If you want to use Bridge mode you must use Group 0 (see the previous section).

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Chapter 4: Using the web interface

Note

• Router mode means the connection will be shared with other users, and the NAT module of

the terminal will make the necessary address translations. Use this mode if one or more computers are connected using the LAN interface, and the terminal should act as a router.

• No Internet access means no connection to the Internet is allowed. Use this setting e.g. for

the IP handset, where an Internet connection is not required. The external voice connection is still available; this setting only affects communication over the Internet. Also use this setting if you are going to use Group 0 to establish a Bridge mode connection.

5. Select Dynamic IP address. This is the IP address used externally on the satellite network. If you want to use a static IP address, and your subscription allows it, you must still leave this

setting at Dynamic. Then select SIM default in step 7. and type in the APN user name and password from your provider in step 8. Your terminal will then use the static IP address set up for your SIM card.

Typing in a static IP address is currently not supported by the BGAN network.

6. Set IP Header compression to Enabled or Disabled. For information on IP Header compression, see Header compression on page 63.

7. Select the source of the APN (Access Point Name). There are four options for setting the APN. Unless you have special requirements, it is recommended to use the SIM default, or to set the common APN to SIM default, and then

select Common here. You have the following options:

• Common. The APN is taken from the Common APN defined under

SETTINGS > Common. Refer to Setting the common interface settings on page 65.

• SIM default. The APN is taken from the SIM card. If you want to use a static IP address on

the external network, select this option either here or in the Common setting.

• Network assigned. The APN is assigned from the network.

• User defined. Type in the APN. APNs are provided from the Airtime Provider.

8. If your APN uses a password, type in the user name and password provided from the Airtime Provider.

If you are going to use the static IP address from your SIM card, the user name and password are mandatory! See step 5. above.

9. At Automatic activation select whether the connection should be activated automatically or manually.

• Disabled means you can activate/deactivate the connection from the Dashboard. This setting

is used by default for the Default user group.

• Enabled means the connection is activated automatically as soon as the system is ready.

10. Click Apply.

11. Reboot the terminal for the changes to take effect.

98-129217-A Setting up the interfaces 56

Setting up a Bridge mode connection

To set up a Bridge mode connection, do as follows:

1. Select SETTINGS > LAN > Network user groups.

2. When you are prompted, enter the administrator user name and password. The default user name is admin and the default password is 1234.

Chapter 4: Using the web interface

98-129217-A Setting up the interfaces 57

3. Click Edit next to Group 0.

Note

Chapter 4: Using the web interface

If you want, you can change the name of the group to something more meaningful, e.g. to “Bridge mode”.

4. At Status, select Enabled.

5. Select Dynamic IP address. This is the IP address used externally on the satellite network. If you want to use a static IP address, and your subscription allows it, you must still leave this

Typing in a static IP address is currently not supported by the BGAN network.

6. Set IP Header compression to Enabled or Disabled. For information on IP Header compression, see Header compression on page 63.

98-129217-A Setting up the interfaces 58

Chapter 4: Using the web interface

Note

• Common. The APN is taken from the Common APN defined under

SETTINGS > Common. Refer to Setting the common interface settings on page 65.

• SIM default. The APN is taken from the SIM card. If you want to use a static IP address on

the external network, select this option either here or in the Common setting.

• Network assigned. The APN is assigned from the network.

• User defined. Type in the APN. APNs are provided from the Airtime Provider.

8. If your APN uses a password, type in the user name and password provided from the Airtime Provider.

If you are going to use the static IP address from your SIM card, the user name and password are mandatory! See step 5. above.

9. At Automatic activation select whether the connection should be activated automatically or manually.

• Disabled means you can activate/deactivate the connection from the Dashboard.

• Enabled means the connection is activated automatically as soon as the system is ready. This

setting is used by default for the Group 0 user group.

10. Click Apply.

If both network user groups are enabled and both user groups have Internet access you will get a warning. Only one group can have Internet access.

11. Follow the instructions in the warning and set the Default group to No Internet access, if you are going to use the Bridge mode connection.

98-129217-A Setting up the interfaces 59

Chapter 4: Using the web interface

For details on how to set up the Default group, see Setting up the Default network user group on page 55.

12. Select SETTINGS > LAN > Network classification. The network classification table is used to define which network devices, IP addresses and/or LAN ports are associated with which network user groups.

13. Click Add to include Group 0 (Bridge mode) in the list.

14. Select or type in the parameters you want to associate with your Group 0. MAC address: If you want only a specific device (MAC address) to belong to Group 0, you can do one of the following:

• If the device is or has been connected to the terminal, locate the device in the list at the

bottom of the page and click Add next to the device.

98-129217-A Setting up the interfaces 60

Chapter 4: Using the web interface

• Type in the MAC address in the MAC address field at the top of the page. An asterisk

indicates a “wild card”, which means any MAC address is accepted.

IP address: If you want a specific IP address to belong to Group 0, type in the IP address in the IP address field. If the field is left empty, any IP address is accepted. LAN port: If you want devices connected to a specific LAN port to belong to Group 0, select the port number to use.

15. Click Apply. Group 0 is now added to the network classification table. This means that when both network user groups are enabled, the terminal will first search for

a device that matches the criteria set up in the network classification table for Group 0 and assign the Bridge mode connection to this device if possible. If no device matches these criteria, the Default network user group will be used. Note however that only one of the network user groups can have Internet access.

16. Reboot the terminal for the changes to take effect.

You should now be able to use your Bridge mode connection. By default, the connection is automatically activated when the terminal is ready and online, and a matching device is found.

98-129217-A Setting up the interfaces 61

Viewing network devices

Note

All network devices that are or have been connected to the terminal are listed in the Network devices page.

To view the list of network devices, select SETTINGS > LAN > Network devices.

If you are prompted, enter the administrator user name and password. The default user name is admin and the default password is 1234.

Chapter 4: Using the web interface

Locking an IP address to a MAC address

You can only lock an IP address to a MAC address if DHCP is enabled (see Setting up the local LAN IP address on page 51) and the Internet connection is not a Bridge mode

connection.

When the device is locked to an IP address, the terminal will always assign this IP address to the MAC address of this device.

To lock a device to its current IP address, click the link next to the device. The device is then locked to the current IP address and added to the list of locked IP addresses at the top of the page.

To unlock a device from the IP address, click Delete next to the device in the LOCKED IP ADDRESSES list.

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Definitions for network terms

APN (Access Point Name)

APNs are provided from the Airtime Provider. They may also be defined on the SIM card The APN is used by the network user to establish a connection to the required external network. This means that the terminal must know the APN in order to be able to connect to the external network.

Header compression

The Header of a data packet contains control information belonging to that packet. The information in the Header can take up a considerable amount of bandwidth. In order to save bandwidth, you can use Header Compression, meaning you compress the header information, leaving some of the information out.

You can select whether or not to use Header Compression for your data transmission.

Chapter 4: Using the web interface

NAT (Network Address Translation)

NAT enables a local-area network to use one set of private IP addresses for internal traffic and an assigned or static IP address for external traffic. The built-in NAT module in the terminal makes all necessary address translations between the local-area traffic and the external traffic. If more than one user is connected, you must select a network user group with Router mode to use the NAT of the terminal.

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Enabling PPPoE (Point-to-Point Protocol over Ethernet)

What is PPPoE

By using PPPoE, users can virtually “dial” from one machine to another over an Ethernet network, establish a point to point connection between them and then securely transport data packets over the connection.

On the equipment connected to the SAILOR 150 FleetBroadband terminal you must enter a few settings for your PPPoE connection. For example you need to set up which service to use and possibly a user name and password. For details, refer to the documentation for your equipment.

On the SAILOR 150 FleetBroadband terminal you must enable PPPoE before you can establish a PPPoE connection.

Enabling PPPoE in the SAILOR 150 FleetBroadband terminal

To enable PPPoE in the terminal do as follows:

Chapter 4: Using the web interface

1. Select SETTINGS > LAN > PPPoE.

2. Select Enabled.

3. Click Apply.

98-129217-A Setting up the interfaces 64

Configuring the Phone interface

To enable/disable incoming calls on the Phone interface do as follows:

1. Select SETTINGS > Phone from the left navigation pane.

Chapter 4: Using the web interface

2. Select Standard if you want to be able to receive calls through the Phone interface. Only calls with Standard call type are accepted. If you clear the box you cannot receive calls through the Phone interface, but you can still use

the Phone interface to make calls from the terminal.

3. Click Apply.

Setting the common interface settings

Overview

The settings under COMMON are common for all interfaces. Note, however, that in order to use the common Access Point Name for an interface, you must select Common for the APN setting when setting up the network user group.

Definition of Access Point Name (APN)

The APN is used by the network user to establish a connection to the required external network. This means that the terminal must know the APN in order to be able to connect to the external network. APNs are provided from the Airtime Provider. They may also be defined on the SIM card.

98-129217-A Setting up the interfaces 65

How to use the common APN

When you configure the APN for your individual network user group, select Common to use the setting from this page.

If you are using the same APN for both network user groups, it is easier to define it once under Common, and then simply select Common for the relevant network user groups. Also, if you change the common APN at a later stage, it is automatically updated for both network user groups where the Common setting is selected.

To set up the common interface settings

To set up the common interface settings, do as follows:

1. Select SETTINGS > Common.

Chapter 4: Using the web interface

2. Select the APN. You have the following options:

• SIM default. The APN is taken from the SIM card. This is the recommended option, unless

you have special requirements.

• Network assigned. The APN is assigned from the network.

• User defined. Type in the APN. APNs are provided from the Airtime Provider.

3. Click Apply.

98-129217-A Setting up the interfaces 66

Setting up call services

Note

Overview

The setup of call services is also common for all interfaces.

The terminal must be registered on the BGAN network before you can set up the call services in the web interface.

In the web interface you can set up the following supplementary services:

•Call forwarding

• Call barring

• Call waiting

• Line identification

• Closed user group

Note that, depending on the network, some of these call service settings may prevent others from being activated.

Chapter 4: Using the web interface

The settings apply for all connected devices using a circuit-switched service.

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Call forwarding

You can set up the terminal to automatically forward incoming calls to another phone number. This information is saved in the BGAN network so it is available when the call cannot be put through and must be forwarded. This service is usually set up by the airtime provider.

Do as follows:

1. Select SETTINGS > Common > Call forward from the left navigation pane.

Chapter 4: Using the web interface

2. Click OK next to Read current settings to display the phone numbers for call forwarding for the subscription. These numbers are operator controlled and come with your airtime subscription (default). A message saying Operation in progress, please wait is displayed.

3. Select Enabled next to the situation(s) in which you want to forward incoming calls.

4. Next to the enabled items, you can type in the phone number you want to forward the call to.

5. If you have selected Forward if no reply, select from the drop-down list the period of time the system should wait before forwarding the call.

6. Click Apply.

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Call barring

Note

Do as follows to bar incoming and/or outgoing calls to and from the terminal:

1. Select SETTINGS > Common > Call barring from the left navigation pane.

Chapter 4: Using the web interface

2. Click OK next to Read current settings, to make sure the page is updated.

3. Select which calls should be barred.

4. In the Barring PIN field, type in the PIN for your call barring setup.

This is not the SIM PIN entered at startup, but a network PIN which is supplied together with your SIM PIN.

5. Click Apply.

98-129217-A Setting up the interfaces 69

Call waiting

You can set up whether or not you want to receive notification of waiting calls while you are making a call or transmitting data.

Do as follows:

1. Select SETTINGS > Common > Call waiting from the left navigation pane.

Chapter 4: Using the web interface

2. Click OK next to Read current settings to make sure the page is updated.

3. Select Call waiting enabled if you want to get notification of waiting calls while you are making a call or transmitting data.

4. Click Apply.

98-129217-A Setting up the interfaces 70

Line identification

You can set up the terminal to show your number when you are making a call.

Do as follows:

1. Select SETTINGS > Common > Line identification from the left navigation pane.

Chapter 4: Using the web interface

2. Select Show my number and click Apply.

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Closed user group

Your subscription may include one or more closed user groups. A closed user group is a group of users permitted to make calls to each other but not to users outside the group.

To define the settings for these user groups, do as follows:

1. Select SETTINGS > Common > Closed user group from the left navigation pane.

Chapter 4: Using the web interface

2. Type in your user group number(s) under Group no. Your airtime subscription lists your user group number(s).

3. Select which group(s) should be active. If you select Subscribed, the group(s) included in your subscription will be active.

4. To allow outgoing access for the activated user group(s), select Outgoing Access under SETTINGS FOR ACTIVE CLOSED USER GROUP. Note that if you selected Subscribed above, this setting will not be used.

5. Select Preferential if you want the activated user group to be selected when a member of a user group does not specify the group number during call set up. Note that if you selected Subscribed above, this setting will not be used.

6. Click Apply.

98-129217-A Setting up the interfaces 72

Setting up the connection to the Thrane IP Handset

Overview

By default, the handset is automatically connected at startup, so no configuration is necessary!

The terminal is set up to assign the user name 0501 and the password 0501 to the Thrane IP Handset when it is connected.

However, you may want to change the password or access the internal web interface of the IP handset.

Changing the terminal’s settings for your Thrane IP handset

To change the settings for the IP handset, do as follows:

1. If the Thrane IP Handset has not been connected to the terminal before, connect the IP handset to one of the LAN ports (preferably port 1) in the terminal.

Chapter 4: Using the web interface

2. In the web interface select SETTINGS > IP handsets.

3. Select Edit next to the handset to change the password of the handset. Remember that you must enter the same password in the IP handset. For details, see the next section Setting up the Thrane IP handset to match the terminal.

4. Select Delete next to the handset to delete it from the list. When the handset is deleted, you can no longer access the terminal with this handset.

98-129217-A Setting up the interfaces 73

Chapter 4: Using the web interface

Note

The page is updated as shown.

To be able to access the terminal with a Thrane IP Handset again you must click New and enter the password. Note that the Thrane IP Handset only supports numbers (no letters) in the password.

Remember to set up the Thrane IP Handset to use the same password.

5. Select Configure next to the handset to access the built-in web interface of the IP handset.

The Configure link is only available if the handset and terminal are set up to recognize each other, and the handset is connected to the terminal. For further information, see below: Setting up the Thrane IP handset to match the terminal.

The web interface of the IP handset opens. It is very similar to the web interface of the terminal, but has a handset icon in the top left corner. With the web interface of the IP handset you can access the internal settings of the IP handset. For further information, refer to the user manual for the IP handset.

Setting up the Thrane IP handset to match the terminal

In the IP handset, use the display menu system to enter the user name (Number in the web interface) and the password you just entered in the web interface. Do as follows:

1. In the IP handset, select Menu and then SIP to get the list of profiles.

2. Select the BGAN profile and select Options (left softkey).

3. Select Edit/View and set the user name and password to the same as in the terminal’s web interface. Note that the user name is also the local number for the handset.

When the terminal and the handset have recognized each other, a Configure link appears next to the handset in the IP handsets page of the web interface. This link provides direct access to the built-in web interface of the IP handset. For further information, refer to the user manual for the IP handset.

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Enabling/Disabling incoming calls to a connected Thrane IP Handset

To enable or disable incoming calls on the LAN (PoE) interface, do as follows:

1. Select SETTINGS > IP handsets > Call settings.

Chapter 4: Using the web interface

2. Select Standard if you want to be able to receive calls through the LAN interface. Only calls with Standard call type are accepted. If you clear the box you cannot receive calls to the IP handset, but you can still use the handset to make calls from the terminal.

3. Click Apply.

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Setting up the IP handset compatibility

If you are connecting your Thrane IP Handset to the terminal through a separate router with NAT, you must use an IP handset with software version 1.8 or newer and set up the handset compatibility in the web interface of the terminal as described below.

To see the software version of your IP handset, select MENU > Status > Software version in the IP handset.

To change the IP handset compatibility, do as follows:

1. Select Settings > IP handsets > Server settings.

Chapter 4: Using the web interface

2. Select the IP handset compatibility as follows:

• If you are connecting your IP handset through a separate router with NAT, select Version 1.8

or newer and use an IP handset with software version 1.8 or newer.

• If you are connecting your IP handset directly to the terminal or through a switch without

NAT, select Version 1.7 or older. In this case you can use an IP Handset with any software version.

98-129217-A Setting up the interfaces 76

Configuring the discrete I/O interface

I/O pins and their functions

The I/O interface on the terminal has 5 configurable I/O pins. You can set up the function of each pin in the web interface. The default functions of the I/O pins are as follows:

• Pin 1: Ringer output. (Default setting: Normally open) Pin 1 acts as a built-in switch in the terminal. By default, this pin is internally connected to Ground when the terminal is notified of an incoming call from the satellite interface. When the call is answered, or the caller gives up and releases the call, the pin is disconnected (open).

• Pin 2: Warning/Error output. (Default setting: Normally open) Pin 2 acts as a built-in switch in the terminal. By default, this pin is internally connected to Ground when there is an active warning/error condition in the terminal. The pin stays connected to ground until all warnings/errors are cleared.

• Pin 3: Mute output. (Default setting: Normally open) Pin 3 acts as a built-in switch in the terminal. By default, this pin is internally connected to Ground as long as there is a phone call in progress. This signal can be used to mute external equipment. When the call is released, the pin is disconnected (open).

Chapter 4: Using the web interface

• Pin 4: Radio silence input. (Default setting: Active Low) By default, pin 4 is activated when externally connected to Ground. When pin 4 is activated, the terminal observes Radio Silence. The terminal gracefully closes all open connections, and deregisters from the BGAN network. No transmission is allowed until the pin is deactivated (disconnected from Ground).

• Pin 5/8: Ignition input. (Default setting: Active high) The ignition function can be used to turn on/off the terminal by means of an external signal. The ignition function uses pin 5 together with pin 8 (DC in). Connect the appropriate pin to the ignition switch as follows: Active high (default): Connect pin 5 to Ground. Connect pin 8 to “high” (10.5-32 V DC) when the ignition is on. Active low: Connect pin 8 to positive DC voltage (10.5-32 V DC). Connect pin 5 to Ground (< 1.2 V DC) when the ignition is on.

• Pin 6: Ground. (Non-configurable) Pin 6 can be used as an external connection to ground. Pin 6 is connected to Ground in the terminal.

• Pin 7: DC output. (Non-configurable) Pin 7 can be used as a DC output. The Voltage on pin 7 is 9-15V and can supply up to 50mA. Pin 7 can be used as power supply to a relay, ringer or similar.

98-129217-A Setting up the interfaces 77

Configuring the I/O interface

To configure the I/O pins, do as follows:

1. Select SETTINGS > Discrete I/O.

Chapter 4: Using the web interface

2. For each pin you want to use, select Enabled.

3. For each pin, select the function of the pin. Refer to the previous section, I/O pins and their functions on page 77.

4. If you are using the Ignition function and you want the terminal to stay on for a few minutes after the Ignition is switched off, enter the number of minutes under DELAYED SHUTDOWN. For further information on the Ignition function, see Using the ignition system on page 12.

5. If you are using a ringer output, select the incoming call types that should activate the ringer under RINGER OUTPUT.

6. If you are using a Mute output, select the incoming call types that should activate the Mute function under MUTE OUTPUT.

7. Click Apply.

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Uploading software

Introduction

The next pages describe how to upload software from your computer to the terminal and how to download the latest software version from the Internet to your computer.

You can upload software from your computer to the terminal without entering the PIN. However, if your SIM card requires a PIN and the PIN is not entered, you must enter the Administration user name and password.

Chapter 4: Using the web interface

98-129217-A Uploading software 79

Uploading software from your computer

To upload software from your computer to the terminal, do as follows:

1. Download the new software as described in the next section, or acquire the software from Thrane & Thrane A/S and save it on your computer.

2. Open the web interface and do one of the following:

• If the PIN has been accepted (or a PIN is not required), select SETTINGS > Upload from the

left navigation pane.

• If a PIN is required and the PIN has not been entered, select ADMINISTRATION, enter the

Administration PIN and password and click Logon. The default user name is admin and the default password is 1234. Then select Upload from the left navigation pane.

The UPLOAD page opens.

Chapter 4: Using the web interface

3. In the field UPLOAD SOFTWARE TO TERMINAL, click Browse...

4. Browse to the new software version and accept it.

5. Click the Upload button. Note that the upload procedure takes a couple of minutes.

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Downloading software from the Internet

Important

The terminal uses your BGAN airtime subscription to download the new software from the Internet. Note that it can take several minutes to download the software.

If you don’t want to use airtime you can acquire the software from Thrane & Thrane, save it on your computer and then connect the computer to the terminal.

To download the latest software from the Internet to the terminal, do as follows:

1. Make sure you have a connection to the Internet from your terminal.

2. Open the web interface and select SETTINGS > Upload from the left navigation pane.

Chapter 4: Using the web interface

3. Click Check for updates. The terminal will now connect to the Internet through the BGAN network, using your airtime subscription. It may take a minute or two to obtain the new software version. When the new software version is found, the web interface shows the new software version and a link for downloading the software.

4. Click the link to download the new software to your computer. After saving the software, follow the procedure in the previous section (Uploading software from your computer) to upload the software from the computer to your terminal.

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Selecting the preferred BGAN satellite

Important

Overview

By default the terminal is set up to automatically find the most appropriate satellite to connect to (“Auto” mode). However, if you are located in an area with more than one BGAN satellite available, you can select the satellite you prefer to use when registering on the BGAN network.

To select the preferred BGAN satellite

To select the preferred BGAN satellite, do as follows:

1. Select SETTINGS > Satellite selection from the left navigation pane.

Chapter 4: Using the web interface

2. Select the satellite you prefer to use. If you select Auto (the default setting) the SAILOR 150 FleetBroadband system automatically uses the most appropriate satellite.

If you have any ongoing calls or data sessions, they will be terminated when you click Apply!

3. Click Apply.

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The SAILOR FleetBroadband terminates all ongoing connections and deregisters from the

Note

current satellite before registering on the new satellite.

If you have selected one of the satellites, your SAILOR 150 FleetBroadband system will only try to register on the selected satellite. This means that if the antenna is outside the coverage area for that satellite, the SAILOR 150 FleetBroadband system will not be able to register with the BGAN network.

Selecting the language

The default language of the web interface is English. To change the language, do as follows:

1. Select SETTINGS > Language.

Chapter 4: Using the web interface

2. Select a language from the list.

3. CLick Apply.

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Administration

Accessing the administration settings

Logging on

The Administration settings require an Administration user name and password. To log on as administrator, do as follows:

1. Select ADMINISTRATION from the left navigation pane.

2. Enter the Administration user name and password. The default user name is admin and the default password is 1234.

Chapter 4: Using the web interface

If you have forgotten the administrator password, you can reset the password by clicking the link at the bottom of the page. For further information, see the next section Resetting the administrator password. The old user name and password will apply until you have finished the reset procedure.

3. Click Logon. The Administration page is now updated to let you change the user name and password, Save/load a configuration or log off Administration.

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Resetting the administrator password

If you have forgotten the administrator password, do as follows:

1. Contact your supplier for a reset code. Please report the serial number and IMEI number of the terminal. You can find the serial number and IMEI number in the Dashboard.

2. Click the link Forgot administrator password? at the bottom of the ADMINISTRATOR LOGON page (see the previous section).

Chapter 4: Using the web interface

3. Type in the reset code obtained from your supplier and click Reset.

4. Type in the user name admin and the default password 1234.

5. Click Logon. For information on how to change the password, see the next section Changing the

administrator password.

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Changing the administrator password

To change the administrator password, do as follows:

1. After entering the administrator user name and password in the ADMINISTRATION page, locate the section Change administrator logon.

Chapter 4: Using the web interface

2. Type in the existing user name.

3. Type in the new password and retype it on the next line.

4. Click Change. At the next logon the new password is required.

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Saving a configuration to a file

If you need to reuse a configuration in another terminal of the same type, you can save your current configuration to a file, which can then be loaded into the other terminal.

To save your current configuration to a file, do as follows:

1. In the ADMINISTRATION page, under Configuration, click Save.

2. Accept the default destination file name or type in the destination file name and location.

3. Click OK. The configuration is now saved to a file. This file is used to load the configuration into another terminal. See the next section.

Loading a configuration from a file

To load a configuration from a file, do as follows:

Chapter 4: Using the web interface

1. In the ADMINISTRATION page, under Configuration, click Load.

2. Click Browse... to browse to the file you want to import. Then click Open.

3. Click Load. The new configuration is now loaded into your terminal.

Logging off administration

If you have not entered anything for 30 minutes under ADMINISTRATION, you are logged off automatically.

To log off manually, click Logoff under administrator logoff in the ADMINISTRATION page.

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Call charges

If you know the tariff for your subscribed services, you can enter these tariffs in the web interface and automatically calculate the charges for your calls and data sessions.

To enter the call tariffs, do as follows:

1. From the left navigation pane, select ADMINISTRATION > Call Charges.

Chapter 4: Using the web interface

2. Select the currency from the Currency drop-down list.

3. Enter the tariff for each of the services.

4. Click Apply. The entered tariffs are used for estimating the charges for calls and data sessions. The estimated charge is listed for each call or data session in the call log. For further information, see Viewing the lists of calls and data sessions on page 43.

Log handling

To clear the logs of the terminal and/or reset the counters for the time connected, do as follows:

1. From the left navigation pane in the ADMINISTRATION page, select Log Handling.

2. To clear the Call log, click OK next to Clear call log?.

3. To clear the total counters, click OK next to Clear total counters?. This will reset the Time connected counters on the Calls page.

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Setting up the use of SIM PIN in the terminal

Enabling or disabling the use of a SIM PIN

To enable or disable the use of a PIN to access the terminal, do as follows:

1. Select ADMINISTRATION > SIM PIN.

Chapter 4: Using the web interface

2. Under REQUIRE PIN select Enabled or Disabled.

• If you select Disabled you can access and use the terminal without entering a PIN.

• If you select Enabled you must enter a PIN before you can change settings or make calls or

data sessions.

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Changing the SIM PIN

To change the PIN used to access the terminal, do as follows:

1. Select ADMINISTRATION > SIM PIN.

Chapter 4: Using the web interface

2. Under CHANGE PIN type in the Old PIN.

3. Type in the New PIN and retype it on the next line.

4. Click Apply. The new PIN settings will take effect at next power on.

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Setting up user permissions

You can allow or deny users that are not administrators access to certain functions and make these pages read-only. This is useful if you want to protect the system against unintended changes. We recommend studying this screen thoroughly and deciding to which areas of the system you want to give non-administrator users access.

To set up the user permissions, do as follows:

1. From the left navigation pane, select ADMINISTRATION > User permissions.

Chapter 4: Using the web interface

2. For each item under ALLOW USERS TO:, select

• yes to allow access or

• no to block access to the settings. “Change general settings” means change the settings on the SETTINGS main page, that is

enabling/disabling the L-Band interface. “Control connections from IP handsets” means to start/stop data sessions using the Thrane IP handset.

3. At ALLOW AT COMMANDS ON:, select

• yes to allow the use of AT commands on the LAN interface, or

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Chapter 4: Using the web interface

Note

• no to block the use of AT commands on the LAN interface.

This setting does not take effect until the terminal is restarted.

AT commands are low-level commands used to control modems, in this case the SAILOR 150 FleetBroadband terminal. They are typically used during service and maintenance or when troubleshooting the terminal.

4. Click Apply. The settings to which access is denied are now greyed out for the non-administrator user.

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Thrane&Thrane SAILOR 150, SAILOR 150 FleetBroadband User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Safety summary 1

About the manual 2

Introduction 1

Welcome

In this chapter

Features and interfaces

Main units

Units overview

SAILOR®150 FleetBroadband antenna

SAILOR®150 FleetBroadband terminal

Thrane IP handset and cradle

The Inmarsat BGAN system

What is BGAN?

The Inmarsat FleetBroadband service

Coverage

Overview of the BGAN FleetBroadband system

The BGAN services supported by SAILOR®150 FleetBroadband

Access to services and interfaces

Getting started 2

In this chapter

Before you start

Operation at high temperatures

Connector panel

Starting up the terminal

SIM card

Switching on the terminal

Connecting the Thrane IP handset

Power supply (PoE)

Starting up the Thrane IP Handset

Connecting a computer

Before connecting to the LAN interface

Connecting a computer to the LAN interface

Entering the SIM PIN for the terminal

Overview

Entering the SIM PIN using a phone or IP handset

Entering the SIM PIN using the web interface

Registering with the BGAN network

Making the first call

Introduction

Making a call from the terminal

Making a call to the terminal

Making a call from one terminal to another

Standard connection to the Internet (default)

Operating the system 3

In this chapter

General

Tools for setup and use

Using a phone

Available interfaces

Making or receiving a phone call

Making a call to the terminal

Making local phone calls

Dialing functions

Using a computer

Interfaces

Working with network user groups

Connecting to the Internet

Using the IP handset

Using the web interface 4

In this chapter

Introduction

The web interface

Accessing and navigating the web interface

Entering the SIM PIN in the web interface

Do you need a SIM PIN?

Using the Dashboard

Overview

Properties

Viewing information on calls and data sessions

Using the phone book

General usage

Editing phone book entries

Viewing and editing the mobile number

Using the Call log

Information on total usage

Exporting the call log