Thrane&Thrane Explorer 727 Installation Manual

InstallatIon manual

ExplorEr

®

727

EXPLORER®727

Including 19" Rack Version

Installation manual

Document number: 98-126844-D

Release date: September 8, 2011

Disclaimer

Any responsibility or liability for loss or damage in connection with the use of this
product and the accompanying documentation is disclaimed by Thrane & Thrane. The
information in this manual is provided for information purposes only, is subject to
change without notice and may contain errors or inaccuracies.

Manuals issued by Thrane & Thrane are periodically revised and updated. Anyone
relying on this information should acquire the most current version e.g. from thrane.com
or from the distributor.

Thrane & Thrane is not responsible for the content or accuracy of any translations or
reproductions, in whole or in part, of this manual from any other source.

Copyright © 2011 Thrane & Thrane A/S. All rights reserved.

Trademark acknowledgements

• Thrane & Thrane is a registered trademark of Thrane & Thrane A/S in the European

Union and the United States.

• EXPLORER is a registered trademark of Thrane & Thrane A/S in the European Union

and the United States.

• Windows and Outlook are registered trademarks of Microsoft Corporation in the

United States and other countries.

• Inmarsat is a registered trademark of International Maritime Satellite Organisation

(IMSO) and is licensed by IMSO to Inmarsat Limited and Inmarsat Ventures plc.

• Inmarsat’s product names are trademarks or registered trademarks of Inmarsat.

• Other product and company names mentioned in this manual may be trademarks or
trade names of their respective owners.

Company web site

thrane.com

iii

Safety summary 1

The following general safety precautions must be observed during all
phases of operation, service and repair of this equipment. Failure to comply
with these precautions or with specific warnings elsewhere in this manual
violates safety standards of design, manufacture and intended use of the
equipment. Thrane & Thrane A/S assumes no liability for the customer's
failure to comply with these requirements.

Observe marked areas

Under extreme heat conditions do not touch
areas of the terminal or antenna that are
marked with this symbol, as it may result in
injury.

Microwave radiation hazards

During transmission the antenna in this system
radiates Microwave Power.This radiation may
be hazardous to humans close to the antenna.
When the system is powered, make sure that
nobody gets closer than the recommended
minimum safety distance.

The minimum safety distance is 1 m to the side and above the antenna when
the EXPLORER 727 is powered. The safety distance of 1 m does not apply
directly below the antenna, as the radiation forms a hemisphere above the
antenna.

Service

User access to the interior of the system units is prohibited. Only a
technician authorized by Thrane & Thrane A/S may perform service - failure
to comply with this rule will void the warranty.

Do not service or adjust alone

Do not attempt internal service or adjustments unless another person,
capable of rendering first aid resuscitation, is present.

iv

Power supply

The voltage range is 10.5 - 32 V DC; 14 A - 5.5 A. Be aware of high start-up
peak current: 20 A@24 V, 5 ms.

Do not operate in an explosive atmosphere

Do not operate the equipment in the presence of flammable gases or fumes.
Operation of any electrical equipment in such an environment constitutes a
definite safety hazard.

Keep away from live circuits

Operating personnel must not remove equipment covers. Component
replacement and internal adjustment must be made by qualified
maintenance personnel. Do not replace components with the power cable
connected. Under certain conditions, dangerous voltages may exist even
with the power cable removed. To avoid injuries, always disconnect power
and discharge circuits before touching them.

Install and use the antenna with care

Thrane & Thrane assumes no liability for any damage caused by the antenna
falling off the vehicle or stressing the mounting base. It is the responsibility
of the customer to ensure a safe and correct installation of the antenna. The
instructions in the Installation manual are only guidelines.

Note the following safety guidelines for mounting the antenna with
magnetic mounts:

Under normal driving circumstances the magnetic force of the magnetic
mount kit for the antenna should be sufficient to hold the antenna. However,
the magnets may not be able to hold the antenna in place, if:

• the vehicle is involved in an accident,

• the magnets are not mounted properly,

Caution! Do not place your fingers underneath the antenna when

placing the antenna on the vehicle!
The magnetic force is very powerful and your fingers
may be hurt if they are caught between the antenna and
the mounting surface.

v

• the roof is not plain or made of a material that will not stick properly to
the magnets,

• the speed of the vehicle is too high and/or

• the road is very bumpy.

We recommend mounting the antenna on the roof rails or directly on the
roof instead of using the magnetic mount kit. Make sure that all mounting
bolts and nuts are secured properly, and that the material of the mounting
surface is strong enough to hold the antenna during the intended use.

vi

About the manual 2

Intended readers

This is an installation manual for the EXPLORER 727 system,
intended for installers of the system and service personnel.
Personnel installing or servicing the system must be properly
trained and authorized by Thrane & Thrane. It is important that
you observe all safety requirements listed in the beginning of this
manual, and install the system according to the guidelines in this
manual.

Manual overview

Note that this manual does not cover general use of the system nor
does it cover how to use the IP handset that comes with the
system. For this information, refer to the user manual for this
system and the user manual for the IP handset, both listed in the
next section.

This manual has the following chapters:

• System units contains a short description of each main unit in
the system.

• Installing the system describes where to place the system units,
how to mount them, distance to other equipment etc.

• Connecting power explains how to connect the terminal to
power and gives recommendations for cables.

• Hardware interfaces describes each interface on the terminal
and shows pin-out for the connectors.

• Starting up the system explains how to insert the SIM card,
power up the system and enter the PIN. It also gives a short
overview of how to use the system.

• Troubl eshootin g describes the function of the Reset button and
the light indicators on the terminal. It also describes event
messages that may appear in the web interface.

vii

Related documents

The below list shows the documents related to this manual and to
the EXPLORER 727 system.

Title and description

Document
number

EXPLORER 727 Including 19" Rack Version
User Manual

Explains how to set up and use the
EXPLORER 727 system.

98-126882

EXPLORER 727 Quick Guide

A short guide to the most important functions
of the EXPLORER 727 system.

98-126881

EXPLORER 727 Getting Started

Explains how to start up your EXPLORER 727
system and make the first call or data session.

TT98-126880

Thrane IP Handset, User Manual

Explains the features and functions of the
Thrane IP Handset. The IP handset works as a
standard IP handset, but also serves as a user
interface for the EXPLORER 727 system.

98-126059

viii

Typography

In this manual, typography is used as indicated below:

Bold is used for the following purposes:

• To emphasize words.
Example: “Do not touch the antenna”.

• To indicate what the user should select in the user interface.
Example: “Select SETTINGS > LAN”.

Italic is used to emphasize the paragraph title in cross-references.

Example: “For further information, see Connecting Cables on
page...”.

ix

Table of contents

Chapter 1 System units

1.1 Introduction ............................................................... 1

1.2 EXPLORER 727 terminal ............................................. 1

1.3 Antenna .....................................................................3

1.4 Thrane IP Handset & Cradle .......................................4

Chapter 2 Installing the system

2.1 Unpacking .................................................................7

2.2 Placing the antenna ...................................................8

2.3 Installing the antenna ................................................9

2.4 Placing the terminal .................................................17

2.5 Installing the EXPLORER 727 terminal .......................19

2.6 Installing the 19” Rack Terminal ...............................23

Chapter 3 Connecting power

3.1 Power source ...........................................................27

3.2 Power cable selection ..............................................28

3.3 Connecting power ....................................................34

Chapter 4 Hardware interfaces

4.1 The connector panel ................................................39

4.2 Antenna interface on terminal .................................40

4.3 DC power input .........................................................41

4.4 19” rack version only: Terminal block .......................43

4.5 Analogue Phone/Fax interface .................................44

Table of contents

x

4.6 ISDN interface ..........................................................45

4.7 LAN interface ...........................................................47

4.8 Discrete I/O interface ............................................... 50

Chapter 5 Starting up the system

5.1 Using the SIM card ...................................................55

5.2 Powering the system ................................................57

5.3 Entering the SIM PIN for the terminal ..................... 60

5.4 Operating the system ...............................................63

Chapter 6 Troubleshooting

6.1 Reset button ............................................................65

6.2 Status signalling ..................................................... 68

6.3 Logging of events .....................................................73

App. A Part numbers

A.1 System units ............................................................75

A.2 Spare parts ..............................................................75

App. B Technical specifications

B.1 Overview ..................................................................77

B.2 EXPLORER 727antenna .............................................78

B.3 EXPLORER 727 terminal ...........................................82

Glossary ......................................................................................... 91

Index .........................................................................................95

1

Chapter 1

1111

System units

System units 1

1.1 Introduction

The basic system consists of three units: The terminal, the antenna and the IP
handset with cradle.

1.2 EXPLORER 727 terminal

The terminal is the central unit in the system. It contains all user interfaces
and handles all communication between the BGAN antenna and the local
communication units (phones, computers etc.).

The terminal comes in two versions, one designed for wall or desktop
installation, and one designed for installation in a 19” rack.

Below is the terminal for wall or desktop installation.

Chapter 1: System units

2 EXPLORER 727 terminal

Below is the 19” rack version of the terminal.

The terminal supplies 23.0 - 30.0 V DC to the antenna through a single coaxial
cable.

The DC input for the terminal is designed for both 24 V DC and 12 V DC power
supply.

Chapter 1: System units

Antenna 3

1111

System units

1.3 Antenna

The EXPLORER 727 antenna is a mechanical tracking antenna, consisting of a
2-axis stabilized antenna with RF-unit, antenna control unit and GPS antenna.
The antenna is dedicated to the Inmarsat BGAN (Broadband Global Area
Network) system and is designed for roof mounting on a vehicle. All
communication between the antenna and terminal passes through a single
coaxial cable.

Chapter 1: System units

4 Thrane IP Handset & Cradle

1.4 Thrane IP Handset & Cradle

1.4.1 Thrane IP Handset

Besides the normal functions of an IP handset, the Thrane IP handset also
provides a user interface for the EXPLORER 727 system. The IP handset
connects to the LAN interface of the terminal, and is power supplied with
Power over Ethernet (PoE) through the LAN interface.

For further information on the IP handset, refer to the user manual for the
Thrane IP Handset.

Chapter 1: System units

Thrane IP Handset & Cradle 5

1111

System units

1.4.2 Thrane IP Cradle

The IP cradle serves as a holder for the IP handset. It is power supplied from
the terminal using Power over Ethernet (PoE). The cradle connects to the
handset with a coil cord and to the terminal with a standard LAN cable.

Chapter 1: System units

6 Thrane IP Handset & Cradle

7

Chapter 2

2222

Installing the system

Installing the system 2

2.1 Unpacking

Unpack your EXPLORER 727 system and check that the following items are
present:

• TT-3736A EXPLORER 727 terminal or
TT-3736A-T19 EXPLORER 727 19" Rack Terminal

• TT-3053B EXPLORER 727 antenna

• TT-3670A Thrane IP Handset & Cradle, wired

• Basic cable support kit including an I/O connector, or
for 19” rack version: Strain Relief Bracket

•Power cable

• Antenna cable

•LAN cable

• Installation manual (this manual)

• Getting Started kit including:

• Getting Started leaflet

•Quick Guide

•EXPLORER727 CD

including electronic versions of User manual, Installation manual,
Quick Guide and Getting Started guide.

Inspect all units and parts for possible transport damage.

Note

For information on how to install the IP handset and cradle, refer to
the user manual for the handset.

Chapter 2: Installing the system

8 Placing the antenna

2.2 Placing the antenna

2.2.1 Obstructions

Obstructions can cause signal degradation.

The amount of degradation depends on the size of the obstruction and the
distance from the antenna. As a rule of thumb any obstruction that covers an
angle of less than 3° at the antenna has limited effect. The table below gives a
guideline for obstruction sizes that will cause limited degradation.

2.2.2 Radiation hazard

The EXPLORER 727 antenna radiates up to 18 dBW EIRP. This translates to a
minimum safety distance of 1 m from the antenna while it is transmitting. Note
that the safety distance applies to a hemisphere above the antenna. The
antenna does not radiate power directly below the antenna.

2.2.3 Interference

Do not place the antenna close to interfering signal sources or receivers. We
recommend that no other antennas are located within three meters of the
antenna. If other equipment is installed near the EXPLORER 727 we
recommend testing the total system by operating all equipment
simultaneously and verifying that there is no interference.

Distance of Obstruction Size of Obstruction

3m 16cm

5m 26cm

10 m 52 cm

20 m 104 cm

Chapter 2: Installing the system

Installing the antenna 9

2222

Installing the system

2.3 Installing the antenna

2.3.1 Antenna cables

Guidelines

A coaxial cable for connection between the antenna and terminal is delivered
with the system. If you need a different cable, make sure that the cable meets
the requirements. Preferably choose one of the cable types in Recommended
antenna cables below.

The maximum allowed RF-loss in the antenna cable is 20 dB at 1660 MHz. This
is to ensure the performance of the system.

Recommended antenna cables

The table below shows recommended cable types and maximum cable lengths
for EXPLORER 727.

Check in the data sheet from the cable supplier that both the RF- attenuation
and the DC-resistance are kept within the maximum specified values:

• Antenna cable RF-attenuation at 1660 MHz: max. 20 dB incl. connector.

Caution! It is the responsibility of the customer to ensure a safe

installation! See guidelines in the Safety summary on
page iii.

Cable Type Absolute maximum length

RG-223_U-01 14 m

RG-214_U-01 50 m

S-10162-B-11 92 m

Chapter 2: Installing the system

10 Installing the antenna

• Antenna cable modem-attenuation at 54 MHz: max. 4 dB.
Antenna cable modem-attenuation at 36 MHz: max. 3 dB.

• Antenna cable loop DC-resistance max: 0.6 .

Also ensure that the specified minimum bending radius is respected. If this is
not the case, the loss in the cable will increase. Check the instructions from
the cable supplier. The bending radius for the coax cable delivered with the
system is min. 110 mm.

2.3.2 Important mounting notes

Line of sight

Place the antenna with free line of sight in all directions to ensure proper
reception of the satellite signal. Do not place the antenna close to large
objects that may block the signal.

After installing and starting up the EXPLORER 727, we recommend checking
the signal strength while driving the vehicle in a 360° circle to ensure a clear
line of sight in all directions.

Condensation

In some cases there will be condensation inside the antenna. Gaskets in the
bottom of the EXPLORER 727 antenna are designed to lead any water away
from the antenna.

Make sure these draining gaskets are not blocked.

See the drawing in Mounting the antenna fixed on the vehicle roof on page 16.

Important

Make sure there is always a distance of min. 10 mm between
any part of the antenna bottom and the mounting surface. Use
10 mm spacers (or higher if necessary) at each bolt.

Chapter 2: Installing the system

Installing the antenna 11

2222

Installing the system

2.3.3 Mounting the antenna

The antenna can now be installed on the roof of the vehicle with three
stainless steel bolts. You may choose between these methods:

• Attach the antenna to the roof rails on your vehicle using the dedicated

mounting brackets delivered with your EXPLORER 727 system.

• Attach the antenna using the magnetic mount kit from Thrane & Thrane.

Mount the magnetic feet on the antenna and the magnetic force will keep
the antenna fixed to the vehicle roof. Note that this method requires a
vehicle roof made of magnetizable material.

• Mount the antenna directly on the roof of the vehicle. This method requires

that you drill holes in the roof of the car. Remember to leave min. 10 mm
space between the antenna and the roof.

Refer to the Safety summary on page iii.

Chapter 2: Installing the system

12 Installing the antenna

2.3.4 Mounting the antenna on the roof rails on the vehicle

Overview

Using the dedicated brackets from the roof rail mount kit available from
Thrane & Thrane you can attach the antenna to the roof rails on your vehicle.

Installing the antenna on the roof rails

Do as follows:

1. Mount the brackets from the roof rail mount kit on the 3 “legs” of the
antenna, using the bolts, nuts and washers from the kit.

2. Drill 3 holes in the roof rails, matching the position of the 3 brackets.

Chapter 2: Installing the system

Installing the antenna 13

2222

Installing the system

3. Mount the antenna with the brackets onto the roof rails of the vehicle,

placing the bolts, nuts and washers from the kit as shown on the drawing.

4. Tighten all bolts and nuts firmly to secure the antenna to the roof rails.

Torque for the bolts on the antenna: 7.5 Nm.
Torque for the bolts on the roof rails: 8.5 Nm.

2.3.5 Magnetic mount

Overview

For temporary use – or to avoid drilling holes – you may use the Magnetic
Mount installation kit available from Thrane & Thrane.

The Magnet Mount kit consists of 3 individual high intensity magnets with
rubber coating. Each magnet has an adhesive force of at least 420 N and is
mounted with a stainless steel M5 centre bolt.

Chapter 2: Installing the system

14 Installing the antenna

Installing the magnetic mount kit

To use the magnetic mounts, do as follows:

1. First attach the magnets to the antenna.

There are 3 “legs” on the antenna. Place one magnet under each leg as
shown on the drawing on the next page.

2. Tighten the bolts with 7.5 Nm torque.

Note

Make sure the roof of the vehicle is made of a magnetizable
material. Wipe the surface clean before placing the antenna on the
roof, in order to make a better connection between the magnets and
the roof and to avoid scratches in the surface.

Important

The antenna must have a clearance of 10 mm above the
base plane. If the base plane is curved, it may be necessary
to place extra spacers to ensure the clearance of 10 mm.

Chapter 2: Installing the system

Installing the antenna 15

2222

Installing the system

3. Place the antenna with magnets on the roof of the car. Remember that the

magnets only work on a roof made of magnetizable material!

4. Connect the antenna cable between the terminal and the antenna.

Refer to Antenna cables on page 9.

Detaching the antenna

Grab the antenna near one of the magnets and lift it. When one magnet is
loose, the other two are easier to “break off”. In some situations the magnetic
force may be so great that it is necessary to unscrew the antenna first and
remove the magnets separately.

Chapter 2: Installing the system

16 Installing the antenna

2.3.6 Mounting the antenna fixed on the vehicle roof

The antenna may be fixed on the roof of your car, using three M5 bolts,
spacers and rubber washers. This solution requires that you drill three holes
in the roof of the car.

Mounting accessories are included with the antenna.

Note the individual position of washers and spacers.

Important

There must always be a clearance of min. 10 mm between the
bottom of the antenna and the mounting surface.

M5 bolt

M5 washer

Rubber washer

Spacer - min. 10 mm

M5 nut

Rubber washer

Chapter 2: Installing the system

Placing the terminal 17

2222

Installing the system

2.4 Placing the terminal

2.4.1 Overview

Because the terminal comes in two versions, the following description
contains

• one section for the EXPLORER 727 terminal and

• one section for the EXPLORER 727 19” Rack Terminal

2.4.2 Where to place the EXPLORER 727 terminal

General

The terminal is designed for installation inside a vehicle. It is not suited for
outdoor installation.

Temperature conditions

The terminal must be placed in a ventilated area with free space around all
sides of the unit, except the bottom side.

Ambient temperature range is –25°C to +55°C.

If the terminal is installed in a location where the ambient temperature may
exceed 45°C, we recommend placing the terminal where unintentional contact
is avoided. If the maximum ambient temperature does not exceed 45°C, the
terminal can be placed in a public area.

Chapter 2: Installing the system

18 Placing the terminal

2.4.3 Where to place the EXPLORER 727 19” Rack Terminal

General

The terminal is designed for installation inside a vehicle. It is not suited for
outdoor installation.

Temperature conditions

Ambient temperature range is –25°C to +55°C.

Note

If you install other equipment close to the terminal in the rack, first
make sure the equipment can withstand the heat that may be
dissipated from the EXPLORER 727 19” Rack Terminal. In max.
ambient temperature the surface of the terminal may reach a
temperature close to 70°C.

Chapter 2: Installing the system

Installing the EXPLORER 727 terminal 19

2222

Installing the system

2.5 Installing the EXPLORER 727 terminal

2.5.1 Overview

Because the terminal comes in two versions, there are two sections describing
installation of the terminal:

• one section for the EXPLORER 727 terminal (this section) and

• one section for the EXPLORER 727 19” Rack Terminal (Installing the

terminal on page 25).

2.5.2 Mounting the Basic cable support

The Basic cable support comes with the terminal as part of the delivery.

When mounted on the terminal the Basic cable support offers a number of
holders to which you can secure the cables from the terminal, using cable
strips.

Chapter 2: Installing the system

20 Installing the EXPLORER 727 terminal

To mount the Basic cable support, do as follows:

1. Remove the two rubber washers from the bottom of the terminal at the
connector panel end. The threaded bushings underneath the rubber
washers are used for mounting the cable support.

Chapter 2: Installing the system

Installing the EXPLORER 727 terminal 21

2222

Installing the system

2. Fasten the Basic cable support to the terminal using two M4 x 6 mm

countersunk screws.

3. Install the terminal as described in the next section.

Chapter 2: Installing the system

22 Installing the EXPLORER 727 terminal

2.5.3 Installing the terminal

Do as follows to mount the terminal:

1. Insert four screws through the mounting holes and into the mounting
surface.

2. Connect all cables.
If you use the cable support, secure the cables to the cable support using

cable strips.

Chapter 2: Installing the system

Installing the 19” Rack Terminal 23

2222

Installing the system

2.6 Installing the 19” Rack Terminal

2.6.1 Overview

Because the terminal comes in two versions, there are two sections describing
installation of the terminal:

• one section for the EXPLORER 727 terminal (the previous section) and

• one section for the EXPLORER 727 19” Rack Terminal (this section)

2.6.2 Mounting the Strain Relief Bracket

The Strain Relief Bracket comes with the terminal as part of the delivery.

When mounted on the terminal the Strain Relief Bracket offers a number of
holders to which you can secure the cables from the terminal, using cable
strips.

To mount the Strain Relief Bracket, do as follows:

1. Unscrew the two screws in the connector panel.

Chapter 2: Installing the system

24 Installing the 19” Rack Terminal

2. Fasten the Strain Relief Bracket to the terminal with the screws from step 1

3. Install the terminal as described in Installing the terminal on page 25.

Chapter 2: Installing the system

Installing the 19” Rack Terminal 25

2222

Installing the system

2.6.3 Installing the terminal

To install the terminal, do as follows:

1. Slide the terminal into a 1U space in a 19” rack.

2. Mount two screws in each side through the holes in the front and fasten

the screws to the rack.

3. Connect all cables.

Note

In order to make the power switch on the front of the terminal
functional, remember to connect the green and orange wires
from the DC cable to the terminal block as described in the next
chapter, Connecting power.

Chapter 2: Installing the system

26 Installing the 19” Rack Terminal

27

Chapter 3

3333

Connecting power

Connecting power 3

3.1 Power source

The 12 or 24 V DC supply of the vehicle provides power for the terminal.

Note that the maximum allowed source impedance is much lower for a 12 V DC
supply than for a 24 V DC supply. Also, the total output power available for
Power over Ethernet is limited when the power supply is 12 V DC.

Be aware of high start-up peak current: 20 A at 24 V, 5 ms.

The terminal is equipped with an internal 20 A Fuse, so no external fuse is
necessary in order to protect the terminal. However, in order to avoid short
circuit in the power cable/connector, the DC outlet of the vehicle should be
protected by a 30 A fuse or circuit breaker.

Note

Do not use the cigarette lighter socket in the vehicle to supply power
for the EXPLORER 727. Connect directly to the 12 or 24 V supply
instead.

Chapter 3: Connecting power

28 Power cable selection

3.2 Power cable selection

3.2.1 Source impedance

The length of the power cable depends on the type of cable used and the
source impedance of the DC power installation in the vehicle.

The maximum allowed source impedance depends on the usage of the power
range of the terminal DC input (10.5 - 32 V DC; 14 A - 5.5 A).

Select a power outlet from the DC system and measure the source impedance
of the installation as described in the next section.

For further recommendations on power cable selection, see Power cable
recommendations on page 30.

3.2.2 Measuring the source impedance

Select a power outlet from the 24 V DC or 12 V DC system, and measure the
source impedance of the installation as described below.

1. Measure the voltage without load (R.var disconnected).

2. Set the current to e.g. 1 A by adjusting R.var.

3. Measure the corresponding voltage change.

Note

If the total impedance is higher than the limits stated in this section,
the terminal may become unstable and start to on/off oscillate.

The total impedance is made up of the source impedance of the
vehicle power supply plus the impedance of connected cables
including connectors and joints where cables are extended.

Chapter 3: Connecting power

Power cable selection 29

3333

Connecting power

Example: 1 A and 50 mV. Source impedance: 50 mV/1 Amp = 50 m.

A

V

Ship Installations

Battery 24 VDC

BDU Power

outlet

R.var

Power outlet
for terminal

Vehicle installations

Battery 12/24 V DC

Chapter 3: Connecting power

30 Power cable selection

3.2.3 Power cable recommendations

Overview

The terminal is delivered with a power cable, which can be extended
according to the recommendations in this section.

• When extending the power cable, positive and negative supply wires must
be installed closely together side by side to keep cable inductance low.

• Ensure that cable inductance for the selected cable at the desired length is
below the 50 H requirement.

The power cable contains the following wires:

Color of wire in

power cable

Pin number in

connector

Function

Red A1 Vin+

Black A2 Vin-

Black 1 not connected

Green 2 Remote on/off

Brown 3 not connected

Red 4 not connected

Orange 5 Remote on/off

Chapter 3: Connecting power

Power cable selection 31

3333

Connecting power

The power cable for the EXPLORER 727 19” Rack Terminal is split in two, so
that the Remote on/off wires are ready to connect to the front power switch.

For information on how to connect to the front power switch, see 19” rack
version only: Connecting to the power switch on the front on page 35.

The remote on/off wires can be used to connect to:

• The front power switch on the 19” rack version of the terminal, or

• a remote switch

For information on how to connect to a remote switch, see Connecting a
Remote on/off switch on page 37.

Note

It doesn’t matter which remote on/off wire connects to which
terminal on the remote switch or the front power switch.

Chapter 3: Connecting power

32 Power cable selection

Calculating the maximum power cable extension

For 24 V DC operation, the total impedance must be max. 500 m, including
the source impedance in the vehicle installation.

For 12 V DC operation, the total impedance must be max. 85 m, including
the source impedance in the vehicle installation.

The total impedance is made up of the following:

• the source impedance in the vehicle installation

• the cable impedance of the supplied power cable, including the impedance
in the joint of the two cables. In the following example, the impedance of
the cable and joint is set to 50 m (6 m power cable). Note that if the cable
length or type is changed, the impedance will change accordingly.

• the extension cable impedance.

To calculate the maximum cable extension, do as follows:

1. First measure the source impedance in the vehicle installation as shown in
Measuring the source impedance on page 28.

2. Then find the resistance per meter for the cable type you are going to use.
For 4 mm

2

/AWG 11, the value is 4 m/m at 20°C

For 1.5 mm

2

/AWG 15, the value is 10 m/m at 20°C

For other cable types, refer to the data sheet for the cable.

3. Calculate the maximum allowed impedance in the extension cable as
follows:

Max. allowed impedance in extension cable = max. total impedance ­(measured source impedance + impedance of the supplied cable).

4. Then calculate the max. extension cable length as follows:
Max. impedance in extension cable (from step 3)

Max. length = 0.5 x impedance/meter (from step 2)

The length is multiplied by 0.5 above because there are two conductors in
the cable.

Chapter 3: Connecting power

Power cable selection 33

3333

Connecting power

Example:

Vehicle supply voltage: 12 V DC

Vehicle source impedance (measured): 15 m

Extension cable type: 4 mm

2

(AWG 11)

Max. cable extension =

In this case, the power cable can be extended with up to 2.5 m.

If you need a longer cable, you can double the maximum allowed length by
connecting two cables instead of one, or you can use a cable with a larger
diameter.

Note

The following example may not be applicable to your installation!
For example, the source impedance of the vehicle power supply
varies depending on the type of battery and the temperature.

05

85m 15 50m+–

4m m

-----------------------------------------------------------

 25m=

Chapter 3: Connecting power

34 Connecting power

3.3 Connecting power

3.3.1 Connecting the power cable

To connect the power cable

Do as follows to connect the power cable:

1. Connect the red (+) and black (-) wires of the power cable to the DC supply
according to the recommendations in the previous sections.

2. Connect the D-sub connector on the power cable to the DC input connector
on the terminal.

If you need a remote on/off function, you may use one of the following
options:

• Connect the Remote on/off wires in the power cable to a remote switch.

Note that this is not possible if you are using the front switch on an
EXPLORER 727 19” Rack Terminal! For further information, see

Connecting a Remote on/off switch on page 37.

• Connect the ignition pins in the I/O connector to the ignition of your

vehicle. For further information, see Connecting to the ignition on
page 36.

For information on pin-out, see DC power input on page 41.

For specifications of the DC input on the terminal, see EXPLORER 727 terminal
on page 82.

Chapter 3: Connecting power

Connecting power 35

3333

Connecting power

19” rack version only: Connecting to the power switch on the front

The EXPLORER 727 19” Rack Terminal has a power switch on the front in
addition to the switch in the connector panel.

The power cable included in the delivery is prepared for connection to the
front switch. It has two separate wires (one green, one orange), which can be
connected to the terminal block.

Chapter 3: Connecting power

36 Connecting power

If you want to use the power switch on the front of the terminal to switch the
terminal on and off, connect the remote on/off pins in the DC connector to the
terminal block in the connector panel as follows:

1. Press with a small screwdriver at one of the two terminals in the terminal
block to open the terminal. Then insert the end of the green wire into the
terminal and remove the screwdriver.

2. Press with a screwdriver on the other terminal in the terminal block and
insert the end of the orange wire into the terminal.

3.3.2 Connecting to the ignition

The terminal has an ignition function. When this function is used, the terminal
switches on/off when you start/stop the engine of your vehicle (provided the
power switch on the terminal is on; on the 19” rack version both power
switches must be on).

To implement the ignition function, connect the appropriate pin in the I/O
connector to the ignition key switch:

Note

It doesn’t matter which remote on/off wire connects to which
terminal in the terminal block.

TerminalsDC Input connector

Note

You must set up the ignition function in the terminal. For details,
see the user manual for your EXPLORER 727 system.

Chapter 3: Connecting power

Connecting power 37

3333

Connecting power

• Active high (default): Connect pin 5 to Ground. Connect pin 8 to “high”

(10.5-32 V DC) when the ignition is on.

• Active low: Connect pin 8 to positive DC voltage (10.5-32 V DC). Connect

pin 5 to Ground (< 1.2 V DC) when the ignition is on.

For pin-out and default functions, see Discrete I/O interface on page 50.

For information on the standby current when the ignition power is off, see
Standby current on page 84 in the general specifications.

3.3.3 Connecting a Remote on/off switch

The terminal has a remote on/off function. When the terminal power switch is
in the “on” position you can remote-control the power function.

By installing a switch that can short-circuit the
“Remote on/off” pins (2 and 5) in the power
connector you can power the terminal on or off
with this remote switch.

When pins 2 and 5 are not short-circuited and
valid input power is present, the terminal is
powered on, provided the Power switch is in the
“on” position.

For pin-out for the power connector and a
description of the wire colours in the power cable, see Pin-out on page 42.

For information on the standby current when the remote on/off switch is off,
refer to Standby current on page 84 in the General specifications (including 19”
rack version).

Note

The remote on/off function is not available if you have connected the
front power switch on an EXPLORER 727 19” Rack Terminal.

pin 2

pin 5

Chapter 3: Connecting power

38 Connecting power

39

Chapter 4

4444

Hardware interfaces

Hardware interfaces 4

4.1 The connector panel

The connector panel is placed at one end of the terminal and has the following
connectors:

• 1 L-Band connector (not currently used)

• 1 Antenna connector (TNC)

• 2 Phone/Fax connectors (Port 1 is closest to the antenna connector)

• 1 ISDN connector

• 4 LAN connectors with Power over Ethernet (PoE)

• 1 DC power input connector for connection to 10.5-32 V DC, with optional

remote on/off

• 1 Input/Output connector with 5 inputs/outputs for external control or

signalling

• 1 ground stud with wing nut

• 19” rack version only: 1 terminal block with 2 terminals for connection to

front power switch

For information on how to connect to a specific interface, see the next
sections.

Phone/Fax 1 Phone/Fax 2

Chapter 4: Hardware interfaces

40 Antenna interface on terminal

4.2 Antenna interface on terminal

4.2.1 Overview

The antenna interface on the terminal connects to the TT-3053B antenna in
the EXPLORER 727 system.

The antenna connector on the terminal is a TNC female connector placed in
the connector panel.

For information on cables and how to install and connect the antenna, see
Installing the antenna on page 9.

4.2.2 Pin-out

The below drawing shows the TNC female connector in the terminal.

Signal

GND

Chapter 4: Hardware interfaces

DC power input 41

4444

Hardware interfaces

4.3 DC power input

4.3.1 Overview

The DC power input for the terminal is a 10.5 - 32 V DC; 14 A - 5.5 A input with
a remote on/off function. The input is protected against reverse polarity.

The power connector is a D-sub connector placed in the connector panel.

For information on power recommendations and how to connect, see
Connecting power on page 27.

For EXPLORER 727 19” Rack Terminal: To be able to use the power switch on
the front panel of the terminal you must connect the remote on/off pins in the
DC connector to the terminal block in the right side of the connector panel. For
further information, see 19” rack version only: Connecting to the power switch
on the front on page 35.

Important

On the EXPLORER 727 19” Rack Terminal, do not connect power
to the terminal block in the right side of the connector panel!
The terminal block is only for connection of the remote on/off
signal.

Chapter 4: Hardware interfaces

42 DC power input

4.3.2 Pin-out

The power connector is a Mixed D-Sub connector 7W2, control pin male/
power pin male. The below table shows the pin-out for the connector and the
colours of the corresponding wires.

Pin

number

Pin function

Color of wire in

power cable

A1 Vin+ Red

A2 Vin- Black

1 not connected (Black)

2 Remote on/off Green

3 not connected (Brown)

4 not connected (Red)

5 Remote on/off Orange

2 1

5 4 3

A2 A1

Mixed D-Sub connector,

7W2, male

Chapter 4: Hardware interfaces

19” rack version only: Terminal block 43

4444

Hardware interfaces

4.4 19” rack version only: Terminal block

The terminal block in the connector panel is used to connect the remote on/off
pins from the DC connector to the power switch in the front of the terminal.

For information on how to connect, see 19” rack version only: Connecting to
the power switch on the front on page 35.

Important

Do not connect power to the terminal block!

Connection for power switch on front panel

Chapter 4: Hardware interfaces

44 Analogue Phone/Fax interface

4.5 Analogue Phone/Fax interface

4.5.1 Overview

The terminal has two RJ-11 ports, which can be used for connection of
analogue phones or fax machines.

4.5.2 Pin-out

The Phone/Fax connectors are RJ-11, 6/4 female connectors. The table and
figure below show the connector outline and pin assignments.

Phone/Fax 2

Phone/Fax 1

Pin number Pin function

1-

2 not connected

3Tip

4Ring

5 not connected

6-

123456

RJ-11 female connector

Chapter 4: Hardware interfaces

ISDN interface 45

4444

Hardware interfaces

4.6 ISDN interface

4.6.1 Overview

The terminal has one ISDN connector for connecting an ISDN phone or an
ISDN modem. The ISDN interface supports 56/64 kbps data rate. It is
configured as the network side, i.e. Rx is an input and Tx is an output.

Chapter 4: Hardware interfaces

46 ISDN interface

4.6.2 Pin-out

The figure and table below show the connector outline and pin assignments.

Pin number Pin function

1 not connected

2 not connected

3 Rx+ (c) input

4 Tx+ (d) output

5 Tx- (e) output

6 Rx- (f) input

7 not connected

8 not connected

RJ-45 female connector

Chapter 4: Hardware interfaces

LAN interface 47

4444

Hardware interfaces

4.7 LAN interface

4.7.1 Overview

The terminal has four Ethernet LAN ports with Power over Ethernet (PoE). The
standard for the Ethernet ports is IEEE 802.3af, and the connectors are RJ-45
connectors.

4.7.2 Power over Ethernet (PoE)

One power supply powers all four interfaces with a floating 48 V DC supply
(44 - 57 V DC). Therefore, the interfaces are not galvanically separated from
each other. All Tx signals are DC connected to the Positive PoE Voltage and all
Rx signals to the Negative PoE Voltage.

The total output power from all 4 interfaces is

• 64 W at 24 V DC power supply

• 32 W at 12 V DC power supply.

All interfaces can support devices of power class 1, 2 and 3 (4, 7 and 15.4 Watt),
as long as the total power consumption does not exceed the above limits. If
the limits are exceeded, the LAN ports are prioritized so that LAN port 1 has the
highest priority. For example, if all ports are used and the total power
consumption is too high, port 4 is shut down.

Chapter 4: Hardware interfaces

48 LAN interface

In case of power hold-up (failure on input power), PoE will be turned off.

4.7.3 Pin-out

The figure and table below show the connector outline and pin assignments.

4.7.4 Connecting the Thrane IP handset

To connect the Thrane IP Handset to the terminal, do as follows:

Connect the cable from the IP cradle to one of the LAN connectors on the
terminal, preferably port 1. In case of insufficient power to the LAN PoE the
LAN ports are prioritized, so that port 1 is the last to be shut down.

Pin number Pin function

1TxD+ input

(positive PoE)

2TxD-input

(positive PoE)

3RxD+ output

(negative PoE)

4 not connected

5 not connected

6RxD- output

(negative PoE)

7 not connected

8 not connected

RJ-45 female connector

Chapter 4: Hardware interfaces

LAN interface 49

4444

Hardware interfaces

Note that the handset and terminal must be set up to be able to communicate
with each other. For further information, refer to the user manual for the
handset.

The maximum length of the cable between IP cradle and terminal is 80 m.

Note

If you insert a switch or similar between the cradle and the terminal,
make sure that it conforms to the industry standard IEEE 802.3 af
(using data pairs).

Chapter 4: Hardware interfaces

50 Discrete I/O interface

4.8 Discrete I/O interface

4.8.1 Overview

The terminal has an I/O connector with 5 configurable inputs/outputs.

The connector is a WieCon Type 8513S connector. A mating I/O connector is
included in the delivery.

Chapter 4: Hardware interfaces

Discrete I/O interface 51

4444

Hardware interfaces

4.8.2 Pin-out

The figure and table below show the connector outline and pin assignments.

Pin number Connection Default configuration

a

a. The default functions of the I/O pins are described in the next section.

1 GPIO 1 Ringer output

2 GPIO 2 Warning/Error output

3 GPIO 3 Mute output

4 GPIO 4 Radio silence input

5 GPIO 5 Ignition input

6 Chassis GND Chassis GND

7 DC out 9-15 V DC, 50 mA

8 DC in (ignition input)

12345678

WieCon Type 8513S connector

Chapter 4: Hardware interfaces

52 Discrete I/O interface

4.8.3 Default configuration of I/O pins

The built-in web interface of the terminal offers a page for configuring the I/O
pins.

The functions of the I/O pins are as follows:

Pin 1: Ringer output.

Pin 1 acts as a built-in switch in the terminal. You can configure Pin 1 to be
Normally closed or Normally open.

• Normally closed (default):
The internal switch at pin 1 is normally closed (pin 1 is connected to
ground). When the terminal is notified of an incoming call from the
satellite interface, the switch opens (no connection to ground). When the
call is answered, or the caller gives up and releases the call, the switch is
closed again.

• Normally Open:
The internal switch at pin 1 is normally open (no connection to ground).
When the terminal is notified of an incoming call from the satellite
interface, the switch is closed (pin 1 is connected to ground). When the call
is answered, or the caller gives up and releases the call, the switch is
opened again.

Pin 2: Warning/Error output.

Pin 2 acts as a built-in switch in the terminal. Pin 2 can be used to provide an
external signal that indicates active warning/error condition(s). You can
configure pin 2 to be Normally closed or Normally open.

• Normally Closed (default):
The internal switch at pin 2 is normally closed (pin 2 is connected to
ground). When an alarm occurs, the switch opens (no connection to
ground). The switch is closed again when all warnings/errors are cleared.

• Normally Open:
The internal switch at pin 2 is normally open (no connection to ground).
When an alarm occurs, the switch is closed (connected to ground). The
switch is opened again when all warnings/errors are cleared.

Note

Do not use the Ringer output if you have enabled Local exchange.
For information on Local exchange, refer to the User manual.

Chapter 4: Hardware interfaces

Discrete I/O interface 53

4444

Hardware interfaces

Pin 3: Mute output.

Pin 3 acts as a built-in switch in the terminal. Pin 3 can be used to provide an
external signal that is active during a phone call. The signal can be used to
mute external equipment. You can configure pin 3 to Normally closed or
Normally open.

• Normally Closed (default):

The internal switch at pin 3 is normally closed (pin 3 is connected to
ground). During phone calls, the switch opens (no connection to ground).
When the call is ended, the switch is closed again (connected to ground).

•Normally Open:

The internal switch at pin 3 is normally open (no connection to ground).
The switch is closed (connected to ground) during phone calls. When the
call is ended, the switch opens again (no connection to ground).

Pin 4: Radio silence input.

Activation of this pin causes the system to assume radio silence, i.e. to stop all
transmission from the system. The terminal gracefully closes all open
connections, and deregisters from the BGAN network. No transmission is
allowed until the pin is deactivated. You can configure pin 4 to Active low or
Active high.

• Active low (default): Connect pin 4 to ground (< 1.2 V DC) when it should be

activated.

• Active high: Connect pin 4 to ground (< 1.2 V DC). When it should be

activated, disconnect it from ground.

Pin 5/8: Ignition input.

The ignition function can be used to turn on/off the terminal by means of an
external signal. The external signal that triggers the ignition function can be
either positive DC voltage or ground. The ignition function uses pin 5 together
with pin 8 (DC in). Connect the appropriate pin to the ignition switch as
follows:

• Active high (default): Connect pin 5 permanently to Ground. Connect pin 8

to positive DC voltage (10.5-32 V DC) when the ignition is on. To switch off,
disconnect pin 8 from the positive DC voltage.

• Active low: Connect pin 8 permanently to positive DC voltage (10.5-32 V

DC). Connect pin 5 to Ground (< 1.2 V DC) when the ignition is on. To switch
off, disconnect pin 5 from ground.

Chapter 4: Hardware interfaces

54 Discrete I/O interface

Pin 6: Ground.

(Non-configurable) Pin 6 can be used as an external connection to ground.
Pin 6 is connected to Ground inside the terminal.

Pin 7: DC output.

(Non-configurable) Pin 7 can be used as a DC output. The voltage on pin 7 is
9-15 V and the output can supply up to 50 mA. Pin 7 can be used as power
supply to a relay, ringer or similar.

For information on how to configure the I/O pins, see the user manual for the
EXPLORER 727 system.

55

Chapter 5

555

Starting up the system

Starting up the system 5

5.1 Using the SIM card

5.1.1 Inserting the SIM card

The SIM card is provided by your Airtime Provider. Insert the SIM card as
follows:

1. Open the SIM cover in the left

side of the connector panel.

2. Insert the SIM card into the SIM

slot.
Place the card with the chip

side facing up as shown.

3. Press gently until it clicks.

4. Slide the lock in front of the SIM

card.

5. Close the cover for the SIM slot.

Chapter 5: Starting up the system

56 Using the SIM card

5.1.2 Removing the SIM card

Remove the SIM card as follows:

1. Open the SIM cover in the left
side of the connector panel.

2. Slide the lock aside.

Note

When the SIM card is removed, you cannot use the BGAN menu of
the IP handset nor make calls or start data sessions.
Only emergency calls are allowed, and only if permitted by the
network.

However, if you have an administrator user name and password, you
can upload software using the web interface without having a SIM
card. For further information, see the user manual for the
EXPLORER 727 system.

Chapter 5: Starting up the system

Powering the system 57

555

Starting up the system

3. Gently push the SIM card and

let it pop out.

4. Remove the SIM card and

close the cover for the SIM
slot.

5.2 Powering the system

5.2.1 Switching the terminal on

Using the power switch

To switch on the terminal, use the On/Off switch in the connector panel. It
normally takes one or two seconds for the terminal to switch on.

Note

If you have the 19” rack version of the EXPLORER 727 terminal, you
can use the on/off switch in the front panel. See the next section 19”
rack terminal: Using the front power switch.

Chapter 5: Starting up the system

58 Powering the system

19” rack terminal: Using the front power switch

If you have the 19” rack version of the EXPLORER 727 terminal, flip the switch
in the front panel to “1” to switch on the terminal.

It normally takes one or two seconds for the terminal to switch on.

Note

To be able to use the power switch on the front panel, you must
leave the On/Off switch in the connector panel in the On position.

Caution! When the system is powered on, stay clear of the

antenna! The antenna emits radio frequency energy, not
only when the system is used. Always keep a minimum
distance of 1 m from the EXPLORER 727 antenna.

Must be On when
front panel switch is used

Chapter 5: Starting up the system

Powering the system 59

555

Starting up the system

Using the ignition system

If you have connected the ignition system of your vehicle to the I/O connector,
you may leave the power switch in the “on” position and the terminal will
switch on/off when you start/stop the engine of your vehicle.

When the engine is stopped the terminal is in standby mode, meaning that
only the primary parts of the system are kept alive. The standby current is max.
15 mA when the ignition is off. For information on how to connect to the
ignition, refer to Connecting to the ignition on page 36.

You must set up the ignition function in the web interface. For further
information, see the user manual for the EXPLORER 727 system.

Using a remote on/off switch

If an external switch is connected to the remote on/off pins in the DC
connector, you may leave the power switch in the connector panel in the “on”
position and use the remote switch to turn the terminal on and off. When the
remote switch is off, the terminal is off. However, if you leave the power switch
on the terminal in the “on” position, you can always switch the terminal back
on with the remote switch. The standby current when the remote switch is off
is max. 2 mA. For further information on how to connect a remote on/off
switch, see Connecting a Remote on/off switch on page 37.

Note

If you have the 19” rack version of the terminal, you must leave both
power switches in the “on” position to make use of the ignition
function.

Note

In some cases, the system may reboot after power-on because of the
high start-up current.

Note

In the 19” rack version of the terminal the remote on/off function is
normally not available, because it is used for the front switch.

Chapter 5: Starting up the system

60 Entering the SIM PIN for the terminal

5.2.2 Switching the terminal off

To switch off the terminal, change the position of the power switch again.

To switch off the 19” rack version of the terminal, set the power switch in the

front to 0 and leave the On/Off switch in the connector panel in the On
position.

To switch off using the Ignition function, leave the On/Off switch in the
connector panel in the On position and turn off the ignition.

5.3 Entering the SIM PIN for the terminal

5.3.1 Overview

If your SIM card requires a PIN, you have to enter a PIN to use the system. You
can enter the PIN using a standard or ISDN phone, the IP handset or the web
interface.

For information on how to connect the handset or computer you are going to
use, refer to the user manual.

5.3.2 Entering the PIN using a phone or IP handset

To enter the PIN

If you have a phone connected to the terminal, you can use it to enter the PIN
at start up.

Do as follows:

• For an analogue or ISDN phone:
Pick up the phone. When the terminal is waiting for a PIN, you will hear 2

Note

Wait at least 5 seconds after power off, before trying to power on the
system again.

Chapter 5: Starting up the system

Entering the SIM PIN for the terminal 61

555

Starting up the system

beeps - pause - 2 beeps - etc.
Dial <PIN> followed by #.

When you hear a “busy” tone or a dialing tone, the PIN has been accepted
and you can hang up or dial a number.

• For an IP handset:

Select the BGAN menu, select ENTER PIN and enter the user name and
password for the terminal. Then enter the PIN for the terminal.

Wrong PIN

Analogue phone or ISDN phone:
If, instead of the busy tone or dialing tone, you continue to hear 2 beeps ­pause - 2 beeps - etc., it means the PIN was not accepted. Check that you have
the correct PIN and try again.

If a wrong PIN has been entered three times, you will hear 3 beeps - pause - 3
beeps - etc. This means you have to enter the PUK (PIN Unblocking Key)
provided with your SIM card.
After entering the PUK, you must enter a new PIN of your own choice (4 to 8
digits long).

Dial the following:

<PUK> * <New PIN> * <New PIN> followed by # or off-hook key.

Example: If the PUK is 87654321 and the new PIN is 1234, dial

87654321 * 1234 * 1234 followed by # or off-hook key.

If you enter 10 wrong PUKs, the SIM card will no longer be functional. Contact
your Airtime Provider for a new SIM card.

IP handset:
After having entered the user name and password for the terminal you have 3
attempts to enter the terminal PIN, before you are asked to enter the PUK (Pin
Unblocking Key). The PUK is supplied with your terminal SIM card.

Note

The ENTER PIN menu item is only available if your SIM card
requires a PIN, and the PIN has not yet been entered and
accepted in the terminal.

Chapter 5: Starting up the system

62 Entering the SIM PIN for the terminal

Enter the PUK followed by a new PIN of your own choice. The PIN must be
from 4 to 8 digits long.

If you enter a wrong PUK 10 times, the SIM card will no longer be functional,
and you have to contact your BGAN Airtime Provider for a new SIM card.

5.3.3 Entering the PIN using the web interface

If your SIM card requires a PIN and the PIN has not yet been entered when
you start up the web interface, the start-up page will be the PIN page. Enter
the PIN and click OK.

For further information on the web interface, see the user manual for your
EXPLORER.

Chapter 5: Starting up the system

Operating the system 63

555

Starting up the system

5.4 Operating the system

5.4.1 General use

The user manual for the EXPLORER 727 system describes general use of the
system and all the functions of the web interface. It also contains a brief
description of how to use the Thrane IP Handset with the terminal.

5.4.2 User interfaces

Overview

The main user interfaces for operation of the system are

• the built-in web interface using a computer with an Internet browser

• the Thrane IP Handset

Built-in web interface

The built-in web interface is used for easy configuration and daily use. You
access the web interface from a computer connected to the terminal, using an
Internet browser. No installation of software is needed.

An Administrator password is required to access advanced configuration of
the system. From factory, the Administrator User name is admin and the
Administrator password is 1234.

For further information on the web interface, refer to the user manual for the
EXPLORER 727 system.

Chapter 5: Starting up the system

64 Operating the system

IP handset

Apart from the standard functions of an IP handset, the Thrane IP Handset
contains a display menu for the EXPLORER 727 system. For further information
on the Thrane IP Handset, refer to the user manual for the IP handset.

65

Chapter 6

666

Troubleshooting

Troubleshooting 6

6.1 Reset button

6.1.1 How to access the Reset button

The terminal has a Reset button placed next to the SIM slot behind the SIM
cover. The functions of this button is described in the next section.

To press the Reset button, use a pointed device.

Chapter 6: Troubleshooting

66 Reset button

6.1.2 Functions of the Reset button

The Reset button on the terminal has the following functions:

Action Function

With the terminal
running, press the
Reset button
normally.

The terminal IP address and IP netmask are
temporarily set to the default value (default IP
address: 192.168.0.1).

With this function, even if the IP address has been
changed and you do not remember the new IP
address, you can still access the web interface and
see your current configuration. The default value is
not saved in the configuration, but is only valid until
next reboot.

With the terminal
running, press
and hold the Reset
button for 30
seconds, until the
Power indicator
on the terminal is
flashing orange.

The terminal restores factory settings and reboots the
system.

Chapter 6: Troubleshooting

Reset button 67

666

Troubleshooting

While the terminal
is booting, press
and hold the Reset
button.

For service use only!

The bootloader initiates software upload. This
firmware upload procedure is only to be used if the
other procedures fail due to missing or corrupted
firmware.

This setup uploads software to the terminal from a
TFTP server via the LAN connection. The procedure is
as follows:

1. Activate or install a TFTP server on a PC.

2. Locate the correct software image (xxx.dl) for the
terminal and place it in the TFTP server directory.

3. Rename the image to ttexp.dl.

4. Reconfigure the PC LAN interface to use the static
address 192.168.0.2/255.255.255.0.

5. Power off the terminal.

6. Connect the PC LAN Interface to the terminal.

7. Press and hold down the Reset button.

8. Keep the Reset button pressed while powering on
the terminal, and through the next step.

9. Monitor the TFTP server window. When the
upload starts you can release the Reset button.

10. When the TFTP upload finishes the terminal boots
up using the new image.

Action Function

Chapter 6: Troubleshooting

68 Status signalling

6.2 Status signalling

6.2.1 Overview

The EXPLORER 727 system uses event messages and light indicators to display
the status of the system.

6.2.2 Light indicators

Overview

The terminal has a number of light indicators, placed in the LED panel of the
terminal:

• a green/orange Power indicator,

• a green/red/orange Terminal indicator,

• a green/red/orange Antenna indicator,

• a green Message indicator and

• 3 LAN indicators for each LAN interface, showing Activity (Green),
Link/Speed (Green/Yellow) and PoE (Green/Red).

Chapter 6: Troubleshooting

Status signalling 69

666

Troubleshooting

General status indicator functions

Power indicator

Terminal indicator

Behaviour Meaning

Steady green Power OK.

Flashing green The terminal is powering up.

Flashing orange The terminal is shutting down.

Off No power.

Behaviour Meaning

Steady green Ready. BGAN registration completed.

Flashing green Please wait - process in progress.

BGAN registration ongoing.

Orange Warning - temporary malfunction. User action is

required.

Chapter 6: Troubleshooting

70 Status signalling

Antenna indicator

Message indicator

Red Critical error.

Check the event log. If the problem is in the
EXPLORER 727 system and you cannot solve it,
contact your distributor and return the unit for
repair.

Behaviour Meaning

Steady green Tracking. The antenna is ready for use.

Flashing green Please wait - process in progress.

Slow flashing: The antenna is starting up

Rapid flashing: Sky scan

Orange Warning - temporary malfunction. User action is

required.

Red Critical error.

Check the event log in the web interface. If the
problem is in the EXPLORER 727 system and you
cannot solve it, contact your distributor and return
the unit for repair.

Behaviour Meaning

Flashing green A new SMS message has arrived.

Off No new messages, or the unit is off.

Behaviour Meaning

Chapter 6: Troubleshooting

Status signalling 71

666

Troubleshooting

LAN indicator functions

Activity indicator

Link/Speed indicator

PoE indicator

Behaviour Meaning

Flashing green The LAN port is active.

Behaviour Meaning

Green Link speed is 100 Mbps.

Yellow Link speed is 10 Mbps.

Off The link is down.

Behaviour Meaning

Green The terminal is supplying power to the LAN port.

Red The connected device requires more power than

the terminal can supply to the LAN port.

Off The terminal is not supplying power to the port.

Chapter 6: Troubleshooting

72 Status signalling

6.2.3 Event messages

Display of event messages

The terminal can detect events during

• POST (Power On Self Test)

- a self test performed at every power-up,

• PAST (Person Activated Self Test)

- a self test performed when you click the Self test button under Help desk
in the web interface, or

• CM (Continuous Monitoring)

- continuous monitoring while the system is in operation.

When the terminal detects an event that requires your action, it issues an
event message.

When your terminal issues an
event message, the Terminal
indicator or the Antenna
indicator in the LED panel on
top of the terminal signals the
event, according to the tables

Terminal indicator and Antenna
indicator in the previous

section.

You can see the active event messages in the web interface by clicking the
warning symbol in the icon bar at the top in the web interface.

All events are logged in the event log. For information on the event log, see
Event log on page 73.

Chapter 6: Troubleshooting

Logging of events 73

666

Troubleshooting

6.3 Logging of events

6.3.1 Diagnostic report

The diagnostic report contains information relevant for the service personnel
during troubleshooting. When contacting Thrane & Thrane A/S for support,
please include a diagnostic report.

To generate the diagnostic report, access the web interface and select Help

Desk. Then click Generate report.

6.3.2 Event log

The event log holds information of all registered events in the terminal or
antenna that are also shown in the Antenna and Terminal LEDs on the
terminal.

The log includes the time of the occurrence, a short description, location of the
error etc. This information can help troubleshooting errors in the system. You
can see the event log in the web interface. For further information on the web
interface, see the user manual for the EXPLORER 727 system.

Chapter 6: Troubleshooting

74 Logging of events

75

Appendix A

AAAA

Part numbers

Part numbers A

A.1 System units

A.1.1 TT-3722A EXPLORER 727 system

A.1.2 TT-3670A Thrane IP Handset & Cradle, wired

A.2 Spare parts

For information on available spare parts, do as follows:

1. Log on to the Thrane & Thrane Extranet.

2. Select eShop from the menu.

-or click this link http://shop.thrane.com. You may be asked to enter your user
name and password for the Extranet.

Item Part number

EXPLORER 727 antenna 403053B

EXPLORER 727 terminal or
EXPLORER 727 19” Rack Terminal

403736A or
403736A-T19

Item Part number

Thrane IP Handset, wired 403672A

Thrane IP Cradle, wired 403674A

Appendix A: Part numbers

76 Spare parts

77

Appendix B

BBBB

Technical specifications

Technical specifications B

B.1 Overview

This chapter contains specifications for the EXPLORER 727 system including
the terminal and antenna.

Note

For specifications and outline drawings for the Thrane IP Handset,
refer to the manual for the IP handset.

Appendix B: Technical specifications

78 EXPLORER 727antenna

B.2 EXPLORER 727antenna

B.2.1 General specifications

Item Specification

Type BGAN Class 10, land-vehicular mechanical

tracking antenna

Polarization RHCP

Rx Freq. Band

Tx Freq. Band

GPS

1525.0 - 1559.0 MHz

1626.5 - 1660.5 MHz

1575.42 MHz

Channel Spacing 1.25 kHz

Antenna element Gain (RX-band, min.): 12.7 dBi

Gain (TX-band, min.): 13.26 dBi

G/T G/T  -12.5 dBK

EIRP Min. EIRP: 8 dBW

Max. EIRP: 18 dBW

Return loss Better than -10 dB/50 

Appendix B: Technical specifications

EXPLORER 727antenna 79

BBBB

Technical specifications

B.2.2 Environmental specifications

Cable losses RF attenuation:

at 1660 MHz: max. 20 dB

at 54 MHz: max. 4 dB

at 36 MHz: max. 3 dB

DC resistance (loop): max. 0.6 

Max. cable length, terminal to antenna:

• RG-223_U-01: 14 meter

• RG-214_U-01: 50 meter

•S-07262-BD: 70 meter

• S-10162-B-11: 92 meter

Antenna power
supply

23.0 - 30.0 V DC, 47 W max. continuous (without
cable loss). Measured at ATB input.

Total antenna weight 6 kg

Antenna dimensions 151.5 mm x Ø477 mm

Item Specification

Item Specification

Water and dust IP-56 dust and water jet proof.

Ambient Temperature Operational: -25° to +55°C

Storage: -40° to +80°C

Operating humidity 100%, condensing

Appendix B: Technical specifications

80 EXPLORER 727antenna

Rain Up to 100 mm/h, 0.5-4.5 droplets at 200 km/h

Ice, survival Up to 25 mm of ice (non-operational)

Wind Normal operation with relative average wind

velocity up to 200 km/h (56 m/s, 108 knots).

Vibration, operational Random spectrum 1.05 g rms x 3 axes:

5 to 20 Hz: 0.02 g

2

/Hz

20 to 150 Hz: -3 dB/octave

Vibration, non­operational

Random spectrum 1.7 g rms 2 h x 3 axes 6 h total):

5 to 20 Hz: 0.05 g

2

/Hz

20 to 150 Hz: -3 dB/octave

Vehicle motion

a

Turning rate: 60°/s

Turning acceleration: 50°/s

2

Induced acceleration: 0.5 g

Velocity: Max. 200 km/h see note below!

Shock Half sine, 20 g/11 ms

Solar radiation 1120 W/m

2

according to MIL-STD-810F 505.4

Air Pressure, transport 4572 m AMSL MIL-SPEC 810E 500.4

a. Note that these specifications only apply for the antenna alone. The values will

differ depending on the mounting method. Especially when the antenna is
mounted with brackets or magnetic mount the max. velocity can be lower.

Item Specification

Appendix B: Technical specifications

EXPLORER 727antenna 81

BBBB

Technical specifications

B.2.3 Antenna outline dimensions

A: 3 pcs. ø6.0 mm

TNC-(V) connector

Appendix B: Technical specifications

82 EXPLORER 727 terminal

B.3 EXPLORER 727 terminal

B.3.1 General specifications (including 19” rack version)

Item Specification

Weight EXPLORER 727 terminal: 2.5 kg (5.5 lbs)

EXPLORER 727 19” Rack Terminal: 5 kg (11 lbs)

Dimensions EXPLORER 727 terminal:

264.5 mm x 273 mm x 42.5 mm

(10.4” x 10.7” x 1.7”)

EXPLORER 727 19” Rack Terminal:

342.3 mm x 482.6 mm x 43.65 mm

(13.5” x 19” x 1.7”)

Global services

Voice

Data

Standard IP

Streaming IP

SMS

4 kbps AMBE+2 or 3.1 KHz Audio

64 kbps UDI

492/42 kbps

In Standard (on-the-move) mode: 32, 64, 128, 256 kbps
In Standard (on-the-move) mode: 32, 64, 128, 176 kbps

and BGAN X-Stream (from a minimum of 384 kbps up to
approximately 450 kbps)

Up to 160 characters

Appendix B: Technical specifications

EXPLORER 727 terminal 83

BBBB

Technical specifications

Antenna interface One connector, TNC-female

1525 to 1559 MHz: -94 dBm to -64 dBm

1626.5 to 1660.5 MHz: -9 dBm to +11 dBm

Power supply: 23.0 - 30.0 V DC

2-wire telephone
interface

Two connectors: RJ-11 female. 600  ITU-T Rec. G.473,
standard DTMF telephone.

Supported cable length: up to 100 meters.

ISDN interface One connector: RJ-45 female.

Conforms with CCITT I.430, ETSI ETS300012, ANSI T1.605.

LAN interface Four connectors: RJ-45 female. Conforms with IEEE 802.3

af, 10/100 Mbps.
Supported cable length: up to 100 m

PoE (max. 15.4 W) on each port,
Total PoE power: 64 W at 24 V operation, 32 W at 12 V.

Item Specification

Appendix B: Technical specifications

84 EXPLORER 727 terminal

I/O interface

Output:

Open switch hold-off
voltage

Open circuit
resistance

Closed switch
voltage

Input:

Input resistance
Voltage
Voltage High
Voltage Low

One connector with 5 configurable inputs/outputs.

Open collector, Short circuit protected at 1.5 A and reverse
polarization protected.

max. 32 V

min. 130 K

max. 1 V DC at 50 mA

min. 130 K
Max. 32 V
Min. 2.2 V
Max. 1.2 V

L-Band output Not currently used

One connector: SMA female.

Rx output, 1525 - 1559 MHz: -105 dBm to -80 dBm

Power Input Connector: Mixed D-Sub 7W2

Nominal 12/24 VDC (10.5 - 32 V DC; 14 A - 5.5 A)

Max. source impedance: 85 m at 12 V, 500 m at 24 V

Maximum 20 A at 24 V, 5 ms (start up)

Standby current Ignition function, off: max. 15 mA

Remote on/off in DC connector, off: max. 2 mA

Ambient
temperature

Operational: -25° to +55°C

Storage: -40° to +80°C

Relative Humidity 95% non-condensing at +40°C

Item Specification

Appendix B: Technical specifications

EXPLORER 727 terminal 85

BBBB

Technical specifications

B.3.2 Outline dimensions, EXPLORER 727 terminal

Connector panel and bottom view, including Basic cable support.

250

200

Ø4.5 x 6 mm (2 pcs.)

M4 x 6 mm (4 pcs.)

252

191.5

42.5

Ø6 x 6 mm (4 pcs.)

Basic cable support

Appendix B: Technical specifications

86 EXPLORER 727 terminal

Side view and top view, including Basic cable support.

264.5
231

273

366.5

9.75

Appendix B: Technical specifications

EXPLORER 727 terminal 87

BBBB

Technical specifications

End view with serial number label and heat label.

Weight: 2.5 kg.

Dimensions are in mm.

Appendix B: Technical specifications

88 EXPLORER 727 terminal

B.3.3 Outline dimensions, 19” Rack Terminal

Front and top view, including Basic cable support.

43.65

429

342.3

482.6

Appendix B: Technical specifications

EXPLORER 727 terminal 89

BBBB

Technical specifications

Connector panel, side view and perspective views, including Basic cable
support.

Weight: 5 kg.

Dimensions are in mm.

441

98.7