Thrane&Thrane Explorer 727 Installation Manual
InstallatIon manual
ExplorEr
®
727
EXPLORER®727
Including 19" Rack Version
Installation manual
Document number: 98-126844-D
Release date: September 8, 2011
Disclaimer
Any responsibility or liability for loss or damage in connection with the use of this
product and the accompanying documentation is disclaimed by Thrane & Thrane. The
information in this manual is provided for information purposes only, is subject to
change without notice and may contain errors or inaccuracies.
Manuals issued by Thrane & Thrane are periodically revised and updated. Anyone
relying on this information should acquire the most current version e.g. from thrane.com
or from the distributor.
Thrane & Thrane is not responsible for the content or accuracy of any translations or
reproductions, in whole or in part, of this manual from any other source.
Copyright © 2011 Thrane & Thrane A/S. All rights reserved.
Trademark acknowledgements
• Thrane & Thrane is a registered trademark of Thrane & Thrane A/S in the European
Union and the United States.
• EXPLORER is a registered trademark of Thrane & Thrane A/S in the European Union
and the United States.
• Windows and Outlook are registered trademarks of Microsoft Corporation in the
United States and other countries.
• Inmarsat is a registered trademark of International Maritime Satellite Organisation
(IMSO) and is licensed by IMSO to Inmarsat Limited and Inmarsat Ventures plc.
• Inmarsat’s product names are trademarks or registered trademarks of Inmarsat.
• Other product and company names mentioned in this manual may be trademarks or
trade names of their respective owners.
Company web site
thrane.com
iii
Safety summary 1
The following general safety precautions must be observed during all
phases of operation, service and repair of this equipment. Failure to comply
with these precautions or with specific warnings elsewhere in this manual
violates safety standards of design, manufacture and intended use of the
equipment. Thrane & Thrane A/S assumes no liability for the customer's
failure to comply with these requirements.
Observe marked areas
Under extreme heat conditions do not touch
areas of the terminal or antenna that are
marked with this symbol, as it may result in
injury.
Microwave radiation hazards
During transmission the antenna in this system
radiates Microwave Power.This radiation may
be hazardous to humans close to the antenna.
When the system is powered, make sure that
nobody gets closer than the recommended
minimum safety distance.
The minimum safety distance is 1 m to the side and above the antenna when
the EXPLORER 727 is powered. The safety distance of 1 m does not apply
directly below the antenna, as the radiation forms a hemisphere above the
antenna.
Service
User access to the interior of the system units is prohibited. Only a
technician authorized by Thrane & Thrane A/S may perform service - failure
to comply with this rule will void the warranty.
Do not service or adjust alone
Do not attempt internal service or adjustments unless another person,
capable of rendering first aid resuscitation, is present.
iv
Power supply
The voltage range is 10.5 - 32 V DC; 14 A - 5.5 A. Be aware of high start-up
peak current: 20 A@24 V, 5 ms.
Do not operate in an explosive atmosphere
Do not operate the equipment in the presence of flammable gases or fumes.
Operation of any electrical equipment in such an environment constitutes a
definite safety hazard.
Keep away from live circuits
Operating personnel must not remove equipment covers. Component
replacement and internal adjustment must be made by qualified
maintenance personnel. Do not replace components with the power cable
connected. Under certain conditions, dangerous voltages may exist even
with the power cable removed. To avoid injuries, always disconnect power
and discharge circuits before touching them.
Install and use the antenna with care
Thrane & Thrane assumes no liability for any damage caused by the antenna
falling off the vehicle or stressing the mounting base. It is the responsibility
of the customer to ensure a safe and correct installation of the antenna. The
instructions in the Installation manual are only guidelines.
Note the following safety guidelines for mounting the antenna with
magnetic mounts:
Under normal driving circumstances the magnetic force of the magnetic
mount kit for the antenna should be sufficient to hold the antenna. However,
the magnets may not be able to hold the antenna in place, if:
• the vehicle is involved in an accident,
• the magnets are not mounted properly,
Caution! Do not place your fingers underneath the antenna when
placing the antenna on the vehicle!
The magnetic force is very powerful and your fingers
may be hurt if they are caught between the antenna and
the mounting surface.
v
• the roof is not plain or made of a material that will not stick properly to
the magnets,
• the speed of the vehicle is too high and/or
• the road is very bumpy.
We recommend mounting the antenna on the roof rails or directly on the
roof instead of using the magnetic mount kit. Make sure that all mounting
bolts and nuts are secured properly, and that the material of the mounting
surface is strong enough to hold the antenna during the intended use.
vi
About the manual 2
Intended readers
This is an installation manual for the EXPLORER 727 system,
intended for installers of the system and service personnel.
Personnel installing or servicing the system must be properly
trained and authorized by Thrane & Thrane. It is important that
you observe all safety requirements listed in the beginning of this
manual, and install the system according to the guidelines in this
manual.
Manual overview
Note that this manual does not cover general use of the system nor
does it cover how to use the IP handset that comes with the
system. For this information, refer to the user manual for this
system and the user manual for the IP handset, both listed in the
next section.
This manual has the following chapters:
• System units contains a short description of each main unit in
the system.
• Installing the system describes where to place the system units,
how to mount them, distance to other equipment etc.
• Connecting power explains how to connect the terminal to
power and gives recommendations for cables.
• Hardware interfaces describes each interface on the terminal
and shows pin-out for the connectors.
• Starting up the system explains how to insert the SIM card,
power up the system and enter the PIN. It also gives a short
overview of how to use the system.
• Troubl eshootin g describes the function of the Reset button and
the light indicators on the terminal. It also describes event
messages that may appear in the web interface.
vii
Related documents
The below list shows the documents related to this manual and to
the EXPLORER 727 system.
Title and description
Document
number
EXPLORER 727 Including 19" Rack Version
User Manual
Explains how to set up and use the
EXPLORER 727 system.
98-126882
EXPLORER 727 Quick Guide
A short guide to the most important functions
of the EXPLORER 727 system.
98-126881
EXPLORER 727 Getting Started
Explains how to start up your EXPLORER 727
system and make the first call or data session.
TT98-126880
Thrane IP Handset, User Manual
Explains the features and functions of the
Thrane IP Handset. The IP handset works as a
standard IP handset, but also serves as a user
interface for the EXPLORER 727 system.
98-126059
viii
Typography
In this manual, typography is used as indicated below:
Bold is used for the following purposes:
• To emphasize words.
Example: “Do not touch the antenna”.
• To indicate what the user should select in the user interface.
Example: “Select SETTINGS > LAN”.
Italic is used to emphasize the paragraph title in cross-references.
Example: “For further information, see Connecting Cables on
page...”.
ix
Table of contents
Chapter 1 System units
1.1 Introduction ............................................................... 1
1.2 EXPLORER 727 terminal ............................................. 1
1.3 Antenna .....................................................................3
1.4 Thrane IP Handset & Cradle .......................................4
Chapter 2 Installing the system
2.1 Unpacking .................................................................7
2.2 Placing the antenna ...................................................8
2.3 Installing the antenna ................................................9
2.4 Placing the terminal .................................................17
2.5 Installing the EXPLORER 727 terminal .......................19
2.6 Installing the 19” Rack Terminal ...............................23
Chapter 3 Connecting power
3.1 Power source ...........................................................27
3.2 Power cable selection ..............................................28
3.3 Connecting power ....................................................34
Chapter 4 Hardware interfaces
4.1 The connector panel ................................................39
4.2 Antenna interface on terminal .................................40
4.3 DC power input .........................................................41
4.4 19” rack version only: Terminal block .......................43
4.5 Analogue Phone/Fax interface .................................44
Table of contents
x
4.6 ISDN interface ..........................................................45
4.7 LAN interface ...........................................................47
4.8 Discrete I/O interface ............................................... 50
Chapter 5 Starting up the system
5.1 Using the SIM card ...................................................55
5.2 Powering the system ................................................57
5.3 Entering the SIM PIN for the terminal ..................... 60
5.4 Operating the system ...............................................63
Chapter 6 Troubleshooting
6.1 Reset button ............................................................65
6.2 Status signalling ..................................................... 68
6.3 Logging of events .....................................................73
App. A Part numbers
A.1 System units ............................................................75
A.2 Spare parts ..............................................................75
App. B Technical specifications
B.1 Overview ..................................................................77
B.2 EXPLORER 727antenna .............................................78
B.3 EXPLORER 727 terminal ...........................................82
Glossary ......................................................................................... 91
Index .........................................................................................95
1
Chapter 1
1111
System units
System units 1
1.1 Introduction
The basic system consists of three units: The terminal, the antenna and the IP
handset with cradle.
1.2 EXPLORER 727 terminal
The terminal is the central unit in the system. It contains all user interfaces
and handles all communication between the BGAN antenna and the local
communication units (phones, computers etc.).
The terminal comes in two versions, one designed for wall or desktop
installation, and one designed for installation in a 19” rack.
Below is the terminal for wall or desktop installation.
Chapter 1: System units
2 EXPLORER 727 terminal
Below is the 19” rack version of the terminal.
The terminal supplies 23.0 - 30.0 V DC to the antenna through a single coaxial
cable.
The DC input for the terminal is designed for both 24 V DC and 12 V DC power
supply.
Chapter 1: System units
Antenna 3
1111
System units
1.3 Antenna
The EXPLORER 727 antenna is a mechanical tracking antenna, consisting of a
2-axis stabilized antenna with RF-unit, antenna control unit and GPS antenna.
The antenna is dedicated to the Inmarsat BGAN (Broadband Global Area
Network) system and is designed for roof mounting on a vehicle. All
communication between the antenna and terminal passes through a single
coaxial cable.
Chapter 1: System units
4 Thrane IP Handset & Cradle
1.4 Thrane IP Handset & Cradle
1.4.1 Thrane IP Handset
Besides the normal functions of an IP handset, the Thrane IP handset also
provides a user interface for the EXPLORER 727 system. The IP handset
connects to the LAN interface of the terminal, and is power supplied with
Power over Ethernet (PoE) through the LAN interface.
For further information on the IP handset, refer to the user manual for the
Thrane IP Handset.
Chapter 1: System units
Thrane IP Handset & Cradle 5
1111
System units
1.4.2 Thrane IP Cradle
The IP cradle serves as a holder for the IP handset. It is power supplied from
the terminal using Power over Ethernet (PoE). The cradle connects to the
handset with a coil cord and to the terminal with a standard LAN cable.
Chapter 1: System units
6 Thrane IP Handset & Cradle
7
Chapter 2
2222
Installing the system
Installing the system 2
2.1 Unpacking
Unpack your EXPLORER 727 system and check that the following items are
present:
• TT-3736A EXPLORER 727 terminal or
TT-3736A-T19 EXPLORER 727 19" Rack Terminal
• TT-3053B EXPLORER 727 antenna
• TT-3670A Thrane IP Handset & Cradle, wired
• Basic cable support kit including an I/O connector, or
for 19” rack version: Strain Relief Bracket
•Power cable
• Antenna cable
•LAN cable
• Installation manual (this manual)
• Getting Started kit including:
• Getting Started leaflet
•Quick Guide
•EXPLORER727 CD
including electronic versions of User manual, Installation manual,
Quick Guide and Getting Started guide.
Inspect all units and parts for possible transport damage.
Note
For information on how to install the IP handset and cradle, refer to
the user manual for the handset.
Chapter 2: Installing the system
8 Placing the antenna
2.2 Placing the antenna
2.2.1 Obstructions
Obstructions can cause signal degradation.
The amount of degradation depends on the size of the obstruction and the
distance from the antenna. As a rule of thumb any obstruction that covers an
angle of less than 3° at the antenna has limited effect. The table below gives a
guideline for obstruction sizes that will cause limited degradation.
2.2.2 Radiation hazard
The EXPLORER 727 antenna radiates up to 18 dBW EIRP. This translates to a
minimum safety distance of 1 m from the antenna while it is transmitting. Note
that the safety distance applies to a hemisphere above the antenna. The
antenna does not radiate power directly below the antenna.
2.2.3 Interference
Do not place the antenna close to interfering signal sources or receivers. We
recommend that no other antennas are located within three meters of the
antenna. If other equipment is installed near the EXPLORER 727 we
recommend testing the total system by operating all equipment
simultaneously and verifying that there is no interference.
Distance of Obstruction Size of Obstruction
3m 16cm
5m 26cm
10 m 52 cm
20 m 104 cm
Chapter 2: Installing the system
Installing the antenna 9
2222
Installing the system
2.3 Installing the antenna
2.3.1 Antenna cables
Guidelines
A coaxial cable for connection between the antenna and terminal is delivered
with the system. If you need a different cable, make sure that the cable meets
the requirements. Preferably choose one of the cable types in Recommended
antenna cables below.
The maximum allowed RF-loss in the antenna cable is 20 dB at 1660 MHz. This
is to ensure the performance of the system.
Recommended antenna cables
The table below shows recommended cable types and maximum cable lengths
for EXPLORER 727.
Check in the data sheet from the cable supplier that both the RF- attenuation
and the DC-resistance are kept within the maximum specified values:
• Antenna cable RF-attenuation at 1660 MHz: max. 20 dB incl. connector.
Caution! It is the responsibility of the customer to ensure a safe
installation! See guidelines in the Safety summary on
page iii.
Cable Type Absolute maximum length
RG-223_U-01 14 m
RG-214_U-01 50 m
S-10162-B-11 92 m
Chapter 2: Installing the system
10 Installing the antenna
• Antenna cable modem-attenuation at 54 MHz: max. 4 dB.
Antenna cable modem-attenuation at 36 MHz: max. 3 dB.
• Antenna cable loop DC-resistance max: 0.6 .
Also ensure that the specified minimum bending radius is respected. If this is
not the case, the loss in the cable will increase. Check the instructions from
the cable supplier. The bending radius for the coax cable delivered with the
system is min. 110 mm.
2.3.2 Important mounting notes
Line of sight
Place the antenna with free line of sight in all directions to ensure proper
reception of the satellite signal. Do not place the antenna close to large
objects that may block the signal.
After installing and starting up the EXPLORER 727, we recommend checking
the signal strength while driving the vehicle in a 360° circle to ensure a clear
line of sight in all directions.
Condensation
In some cases there will be condensation inside the antenna. Gaskets in the
bottom of the EXPLORER 727 antenna are designed to lead any water away
from the antenna.
Make sure these draining gaskets are not blocked.
See the drawing in Mounting the antenna fixed on the vehicle roof on page 16.
Important
Make sure there is always a distance of min. 10 mm between
any part of the antenna bottom and the mounting surface. Use
10 mm spacers (or higher if necessary) at each bolt.
Chapter 2: Installing the system
Installing the antenna 11
2222
Installing the system
2.3.3 Mounting the antenna
The antenna can now be installed on the roof of the vehicle with three
stainless steel bolts. You may choose between these methods:
• Attach the antenna to the roof rails on your vehicle using the dedicated
mounting brackets delivered with your EXPLORER 727 system.
• Attach the antenna using the magnetic mount kit from Thrane & Thrane.
Mount the magnetic feet on the antenna and the magnetic force will keep
the antenna fixed to the vehicle roof. Note that this method requires a
vehicle roof made of magnetizable material.
• Mount the antenna directly on the roof of the vehicle. This method requires
that you drill holes in the roof of the car. Remember to leave min. 10 mm
space between the antenna and the roof.
Refer to the Safety summary on page iii.
Chapter 2: Installing the system
12 Installing the antenna
2.3.4 Mounting the antenna on the roof rails on the vehicle
Overview
Using the dedicated brackets from the roof rail mount kit available from
Thrane & Thrane you can attach the antenna to the roof rails on your vehicle.
Installing the antenna on the roof rails
Do as follows:
1. Mount the brackets from the roof rail mount kit on the 3 “legs” of the
antenna, using the bolts, nuts and washers from the kit.
2. Drill 3 holes in the roof rails, matching the position of the 3 brackets.
Chapter 2: Installing the system
Installing the antenna 13
2222
Installing the system
3. Mount the antenna with the brackets onto the roof rails of the vehicle,
placing the bolts, nuts and washers from the kit as shown on the drawing.
4. Tighten all bolts and nuts firmly to secure the antenna to the roof rails.
Torque for the bolts on the antenna: 7.5 Nm.
Torque for the bolts on the roof rails: 8.5 Nm.
2.3.5 Magnetic mount
Overview
For temporary use – or to avoid drilling holes – you may use the Magnetic
Mount installation kit available from Thrane & Thrane.
The Magnet Mount kit consists of 3 individual high intensity magnets with
rubber coating. Each magnet has an adhesive force of at least 420 N and is
mounted with a stainless steel M5 centre bolt.
Chapter 2: Installing the system
14 Installing the antenna
Installing the magnetic mount kit
To use the magnetic mounts, do as follows:
1. First attach the magnets to the antenna.
There are 3 “legs” on the antenna. Place one magnet under each leg as
shown on the drawing on the next page.
2. Tighten the bolts with 7.5 Nm torque.
Note
Make sure the roof of the vehicle is made of a magnetizable
material. Wipe the surface clean before placing the antenna on the
roof, in order to make a better connection between the magnets and
the roof and to avoid scratches in the surface.
Important
The antenna must have a clearance of 10 mm above the
base plane. If the base plane is curved, it may be necessary
to place extra spacers to ensure the clearance of 10 mm.
Chapter 2: Installing the system
Installing the antenna 15
2222
Installing the system
3. Place the antenna with magnets on the roof of the car. Remember that the
magnets only work on a roof made of magnetizable material!
4. Connect the antenna cable between the terminal and the antenna.
Refer to Antenna cables on page 9.
Detaching the antenna
Grab the antenna near one of the magnets and lift it. When one magnet is
loose, the other two are easier to “break off”. In some situations the magnetic
force may be so great that it is necessary to unscrew the antenna first and
remove the magnets separately.
Chapter 2: Installing the system
16 Installing the antenna
2.3.6 Mounting the antenna fixed on the vehicle roof
The antenna may be fixed on the roof of your car, using three M5 bolts,
spacers and rubber washers. This solution requires that you drill three holes
in the roof of the car.
Mounting accessories are included with the antenna.
Note the individual position of washers and spacers.
Important
There must always be a clearance of min. 10 mm between the
bottom of the antenna and the mounting surface.
M5 bolt
M5 washer
Rubber washer
Spacer - min. 10 mm
M5 nut
Rubber washer
Chapter 2: Installing the system
Placing the terminal 17
2222
Installing the system
2.4 Placing the terminal
2.4.1 Overview
Because the terminal comes in two versions, the following description
contains
• one section for the EXPLORER 727 terminal and
• one section for the EXPLORER 727 19” Rack Terminal
2.4.2 Where to place the EXPLORER 727 terminal
General
The terminal is designed for installation inside a vehicle. It is not suited for
outdoor installation.
Temperature conditions
The terminal must be placed in a ventilated area with free space around all
sides of the unit, except the bottom side.
Ambient temperature range is –25°C to +55°C.
If the terminal is installed in a location where the ambient temperature may
exceed 45°C, we recommend placing the terminal where unintentional contact
is avoided. If the maximum ambient temperature does not exceed 45°C, the
terminal can be placed in a public area.
Chapter 2: Installing the system
18 Placing the terminal
2.4.3 Where to place the EXPLORER 727 19” Rack Terminal
General
The terminal is designed for installation inside a vehicle. It is not suited for
outdoor installation.
Temperature conditions
Ambient temperature range is –25°C to +55°C.
Note
If you install other equipment close to the terminal in the rack, first
make sure the equipment can withstand the heat that may be
dissipated from the EXPLORER 727 19” Rack Terminal. In max.
ambient temperature the surface of the terminal may reach a
temperature close to 70°C.
Chapter 2: Installing the system
Installing the EXPLORER 727 terminal 19
2222
Installing the system
2.5 Installing the EXPLORER 727 terminal
2.5.1 Overview
Because the terminal comes in two versions, there are two sections describing
installation of the terminal:
• one section for the EXPLORER 727 terminal (this section) and
• one section for the EXPLORER 727 19” Rack Terminal (Installing the
terminal on page 25).
2.5.2 Mounting the Basic cable support
The Basic cable support comes with the terminal as part of the delivery.
When mounted on the terminal the Basic cable support offers a number of
holders to which you can secure the cables from the terminal, using cable
strips.
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