Thor Fiber H-4HD-EMH, H-4HD-EMS, H-4HD-EMHS Users Guide

H-4HD-EMH

H-4HD-EMS

H-4HD-EMHS

4 Channel SDI & HDMI

Pro-DVB Contribution Encoder

For ASI and IPTV

User Manual 2017

H-4HD-EMS & EMH

A Note from Thor Broadcast about this

Manual

Intended Audience

This user manual has been written to help people who have to use, integrate and to install
the product. Some chapters require some prerequisite knowledge in electronics and
especially in broadcast technologies and standards.

Disclaimer

No part of this document may be reproduced in any form without the written permission of
Thor Broadcast.
The contents of this document are subject to revision without notice due to continued
progress in methodology, design and manufacturing. Thor shall have no liability for any
error or damage of any kind resulting from the use of this document.

Copy Warning

This document includes some confidential information. Its usage is limited to the owners
of the product that it is relevant to. It cannot be copied, modified, or translated in another
language without prior written authorization from Thor Broadcast.

Thor Fiber 2017 Tel: [phone] Email: [email protected] www.thorbroadcast.com

H-4HD-EMS & EMH

Table of Contents

CHAPTER 1 INTRODUCTION .................................................................................................................... 4

1.1 PRODUCT OVERVIEW .............................................................................................................................. 4

1.2 KEY FEATURES ........................................................................................................................................ 4

1.3 SPECIFICATIONS ...................................................................................................................................... 5

1.4 PRINCIPLE CHART ................................................................................................................................... 6

1.5 APPEARANCE AND DESCRIPTION ............................................................................................................. 6

CHAPTER 2 INSTALLATION GUIDE ........................................................................................................... 8

2.1 GENERAL PRECAUTIONS ......................................................................................................................... 8

2.2 POWER PRECAUTIONS ............................................................................................................................. 8

2.3 DEVICE’S INSTALLATION FLOW CHART ILLUSTRATED AS FOLLOWING .................................................... 8

2.4 ENVIRONMENT REQUIREMENT ................................................................................................................ 9

2.5 GROUNDING REQUIREMENT .................................................................................................................... 9

CHAPTER 3 OPERATION ........................................................................................................................ 11

3.1 LCD MENU CLASS TREE ...................................................................................................................... 11

3.2 INITIAL STATUS ..................................................................................................................................... 12

3.3 GENERAL SETTINGS FOR MAIN MENU .................................................................................................. 12

CHAPTER 4 WEB NMS OPERATION ....................................................................................................... 20

4.1 LOGIN .................................................................................................................................................... 20

4.2 OPERATION ........................................................................................................................................... 21

CHAPTER 5 TROUBLESHOOTING ........................................................................................................... 30

CHAPTER 6 PACKING LIST ..................................................................................................................... 31

Thor Fiber 2017 Tel: [phone] Email: [email protected] www.thorbroadcast.com

H-4HD-EMS & EMH

Chapter 1 Introduction

1.1 Product Overview

The Thor Broadcast series SDI and HDMI Pro-DVB 4 channel input encoders are
designed for modern state of the art broadcasts for ASI and IP solutions. Managed
through any modern web browser, each encoder can be independently adjusted for
bitrate, codecs, and video image qualities. Encoding support for the MPEG-2, or
H.264, codec along with Dolby AC/3 audio ensure that the programs generated by this
encoder can be used around the world on a global scale. All four program streams are
multiplexed into an ASI MPTS output on mirrored BNC terminals. The 4 encoded
HDMI (HD-SDI) programs will output through ASI and IP ports in MPTS or SPTS.
This powerful design allows you to distribute up to 1080p program streams in crystal
clear High Definition. This design is topped off with a dual power supply to ensure
that your Thor Broadcast encoder has the redundancy needed for any application.

1.2 Key Features

 Dual power supply
 MPEG2 HD/SD & MPEG4 AVC/H.264 HD/SD video encoding
 MPEG1 Audio Layer 2, LC-AAC, HE-AAC and AC3 audio encoding
 4*HDMI or 4*SDI inputs (model dependent)
 Supports CC(close caption) only for SDI interface EIA 708
 VBR/CBR rate control mode
 Low Latency, best in class of any modern encoder
 PSI/SI editing and inserting
 IP null packet filter
 ASI output, IP (MPTS & 4 SPTS) output over UDP, RTP
 LCD display, Remote control and firmware
 Web-based NMS management; Updates via web

Thor Fiber 2017 Tel: [phone] Email: [email protected] www.thorbroadcast.com

H-4HD-EMS & EMH

Encoding

MPEG2 & MPEG4 AVC/H.264

Input

HDMI*4/SDI*4

Resolution

1920*1080_60P, 1920*1080_50P, (-for MPEG4 AVC/H.264 only)

1920*1080_60i, 1920*1080_50i,

1280*720_60p, 1280*720_50P

720*480_60i, 720*576_50i

Bit Rate

0.5~19.5Mbps for H.264 encoding

1~19.5Mbps for MPEG-2 encoding

Rate Control Mode

CBR/VBR

encoding

MPEG1 Layer II, MPEG2-AAC, MPEG4-AAC, Dolby Digital AC3

Sample rate

48KHz

Bit rate

64kbps, 96kbps,128kbps, 192kbps, 256kbps, 320kbps

Local interface

LCD + control buttons

Remote management

Web NMS

Low Latency Mode

Normal, mode 1, mode 2

output

2*ASI out (BNC type);

IP (1 MPTS & 4 SPTS) over UDP, RTP (RJ45, 100M)

NMS interface

RJ45, 100M

Language

English

Power supply

AC 100V~240V

Power Consumption

45W

Dimensions

482*400*44mm

Weight

4.5 kgs

Operation temperature

0~45℃

1.3 Specifications

Encoding Section

Video

Audio

System

General

Thor Fiber 2017 Tel: [phone] Email: [email protected] www.thorbroadcast.com

H-4HD-EMS & EMH

ASI Output

MPEG-2 or H.264 HD/SD

Encoding

HDMI/SDI

HDMI/SDI

MPEG-2 or H.264 HD/SD

Encoding

MPEG-2 or H.264 HD/SD

Encoding

MPEG-2 or H.264 HD/SD

Encoding

IP Output

HDMI/SDI

HDMI/SDI

1.4 Principle Chart

1.5 Appearance and Description

Front Panel Illustration

① LCD window
② Power supply indicators
③ Power Alarm Switch: When only one power supply is connected or one of the power

supplies fails, the device will give alarm sound, and then press the alarm switch to turn off
the alarm sound.

④ NMS port for the connection between the device and PC
⑤ DATA port for IP signal out
⑥ Indicators for whole unit power supply, working alarm and input signal lock status
⑦ Control Buttons
⑧ Handles

Thor Fiber 2017 Tel: [phone] Email: [email protected] www.thorbroadcast.com

H-4HD-EMS & EMH

Rear Panel -- H-4HD-EMH

① HDMI Input Module 1: Program input port 1&2
② HDMI Input Module 2: Program input port 3&4
③ ASI output ports
④ Power Supply Slot
⑤ Power Switch
⑥ Grounding

Rear Panel -- H-4HD-EMS

① SDI Input Module 1: Program input port 1&2
② SDI Input Module 2: Program input port 3&4
③ ASI output ports
④ Power Supply Slot
⑤ Power Switch
⑥ Grounding

Thor Fiber 2017 Tel: [phone] Email: [email protected] www.thorbroadcast.com

H-4HD-EMS & EMH

Connecting

Grouding
Wire and

Power

Cord

Acquisition

Check

Installing

Device

Setting

Parameter

Running

Device

Connecting

Signal

cable

Chapter 2 Installation Guide

Please use caution when operating this device in order to abstain any possible injury during installation.

For this reason, please read all details listed below and make and use caution before proceeding to

operate and use this electronic equipment.

2.1 General Precautions

 Must be operated and maintained free of dust or debris.
 The cover should be securely fastened, do not open the cover of the products when the power

is on.

 After installation, securely stow away all loose cables, external antenna, and others.

2.2 Power Precautions

 When you connect the power source, make sure it is grounded correctly so it doesn’t cause an

overload.

 Avoid operating on a wet floor in the open. Make sure the extension cable is in good

condition.

 Make sure the power switch is off before you start to install the device.

2.3 Device’s Installation Flow Chart Illustrated as following

Thor Fiber 2017 Tel: [phone] Email: [email protected] www.thorbroadcast.com

H-4HD-EMS & EMH

Item

Requirement

Machine Hall
Space

When user installs machine frame array in one machine hall,
the distance between 2 rows of machine frames should be

1.2~1.5m and the distance against wall should be no less than

0.8m.

Machine Hall Floor

Electric Isolation, Dust Free
Volume resistivity of ground anti-static material:

1X107~1X1010，Grounding current limiting resistance: 1M
(Floor bearing should be greater than 450Kg/㎡)

Environment
Temperature

5~40℃(sustainable )，0~45℃(short time)，
installing air-conditioning is recommended

Relative Humidity

20%~80% sustainable 10%~90% short time

Pressure

86~105KPa

Door & Window

Installing rubber strip for sealing door-gaps and dual level
glasses for window

Wall

It can be covered with wallpaper, or brightness less paint.

Fire Protection

Fire alarm system and extinguisher

Power

Requiring device power, air-conditioning power and lighting
power are independent to each other. Device power requires
AC 110V±10%, 50/60Hz or AC 220V±10%, 50/60Hz. Please
carefully check before running.

2.4 Environment Requirement

2.5 Grounding Requirement

 It is important to keep this device grounded to ensure all of the modules

function correctly. Correctly grounding the device will also help prevent any

Thor Fiber 2017 Tel: [phone] Email: [email protected] www.thorbroadcast.com

H-4HD-EMS & EMH

electrical interference, lightening. Etc. Also it helps reject minor interference that
may disrupt the devices ability to function smoothly. General rule of them, make
sure the device is grounded when installing anywhere.

 Always use copper wire. When applied correctly the ground must be wrapped

well to ensure maximum conduction so it can reduce any high frequencies. The
copper ground wire should also be as short and thick as possible

 Installer must make sure that the two ends of the ground are well conducted

and have appropriate anti-rust properties.

 It is prohibited to use any other device as part of the grounding electric

circuit.

 The area of the conduction between the ground wire and device’s frame

should be no less than 25 ㎡.

Thor Fiber 2017 Tel: [phone] Email: [email protected] www.thorbroadcast.com

Initializing

General Working Status

1 Status

2 Input Sets

3.1 TSID

3.2 ONID

3.3 Output Bitrate

3.4 NIT Insert

3.5 SDT Insert EX

Low Delay

2.1 Input 1

2.2 Input 2

Video Format
Video Bitrate

Audio Format
Audio Bitrate

2.1.1 Program 1

(Same content with 2.1.1)

2.1.2 Program 2

2.2.1 Program 1

2.2.2 Program 2

(Same content with 2.1.1)
(Same content with 2.1.1)

3 TS Config

1.1 Uptime

Video

Audio

Program Info

Video in status

Service Provider

Program name
Service ID
PCR PID

Video PID

Program output enable

PMT PID

Audio PID

4 Network

4.1 NMS

4.2 IP Stream

4.1.1 NMS IP

4.1.2 Subnet mask

4.1.3 Gateway

4.1.4 MAC Address

4.1.5 Web NMS Port

4.1.6 Reset Password

4.2.1 MPTS Output

4.2.2 SPTS A

4.2.3 SPTS B

4.2.4 SPTS C

4.2.5 SPTS D

Output IP

Null PKT Filter
Output Port
Subnet Mask

Gateway

Data Enable

Service IP

Protocol

(Same content with 4.2.1)
(Same content with 4.2.1)
(Same content with 4.2.1)
(Same content with 4.2.1)

5.1 Save Config

5.2 Load Saved

5.3 Factory Reset

5.4 LCD time-out

5.5 Version

5 System

Dialog normal

3.6 PMT Insert EX

3.7 VCT Mode

3.8 SDT Insert EX

H-4HD-EMS & EMH

Chapter 3 Operation

3.1 LCD Menu Class Tree

Thor Fiber 2017 Tel: [phone] Email: [email protected] www.thorbroadcast.com

H-4HD-EMS & EMH

Start up…

Start OK…

HD Encoder

P1:X.XXMbps P2: X.XXMbps

3 TS Config
4 Network

5 System

1 Status
2 Input Sets

1.1 Uptime

Uptime
0 Day(s) xx-xx-xx

3.2 Initial Status

Switch on the device and after a few seconds’ initialization, it presents start-up pictures as
below:

 HD Encoder: H-4HD-EMH or H-4HD-EMS
 P1: Program 1; P2: Program 2; P3: Program 3; P4: Program 4
 X.XX Mbps: indicates the current encoding bit rate of the corresponding channel.

3.3 General Settings for Main Menu

Press LOCK key on the front panel to enter the main menu. The LCD will display the
following pages where you can configure the parameters for the Thor Encoder.

Press UP/DOWN buttons to specify one item and then press ENTER to go inside its
submenus. Press MENU to step back to upper level menu.

1) Status

 Uptime

Displays the working time duration of the device. It times upon power on.

Thor Fiber 2017 Tel: [phone] Email: [email protected] www.thorbroadcast.com

H-4HD-EMS & EMH

2.1 Input 1

2.2 Input 2

2.1.1 Program 1

2.1.2 Program 2

Program Info

Program output
Program name
Service Provider
Service ID
PMT PID
PCR PID
Video PID
Audio PID

Video

Video in status
Video Format

Low Delay

Video Bit Rate

Audio

Audio Format
Dialog normal
Audio Bit rate

2) Input Sets

Under this submenu, the LCD will show “2.1 Input 1” and “2.2 Input 2” to represent
the two HDMI/SDI input modules respectively.

Each HDMI/SDI input module support two program input connecters. Under
submenus 2.1 (or 2.2), you could set the video/audio parameters for the 2 HDMI
programs respectively.

 Video in Status

Enter this menu to check the video input status.

 Video Format

The HDMI & SDI encoders support both “MPEG2” and “H.264” video encoding

Thor Fiber 2017 Tel: [phone] Email: [email protected] www.thorbroadcast.com

H-4HD-EMS & EMH

MPEG2

H.264

Normal

Mode 1

Video Bit Rate

14.000 Mbps

MPEG1 Layer 2

MPEG2 AAC

MPEG4 AAC

AC3

Mode 2

formats. Enter this menu to select one format from the 2 options.

Press ENTER to shift ‘*’ to ‘►’, and then press UP/DOWN buttons to specify one
item and then press ENTER to confirm. Press MENU to step back to upper level menu.
(The operation method is applicable for this entire manual.)

 Low Delay

Thor Broadcast Encoders offer Low Latency options (MODE 1 is the Fastest)

…..………………………………..... NOTE ……..……..………………………….

The different combination of Video Format, Video Bit-rate, Low Delay Mode, the
Resolution of signal source and Decoding options all have an effect on Latency.

…………………………………………………………………………………………..……

 Video Bit Rate

Set the video encoding bit rate manually in this menu.

0.5~19.5Mbps for H.264 encoding
1~19.5Mbps for MPEG-2 encoding

 Audio Format

The HDMI encoder supports 4 encoding formats. Enter this menu to select one format
from the 4 options.

Thor Fiber 2017 Tel: [phone] Email: [email protected] www.thorbroadcast.com

H-4HD-EMS & EMH

Audio Bitrate

64Kbps

Program Output

Enable

Program Name
TV-101

Service Provider
TV-Provider

Service ID
0x201

PMT PID
0x200

PCR PID
0x203

Video PID
0x201

Audio PID
0x202

Dialog Normal

-31dB

 Dialog Normal

Enter this menu to set the dialog normal (Range -31~-1dB)

 Audio Bit Rate

The audio bit rate ranges from 64Kbps to 320Kbps. Select one bit-rate from the
options provided.

 Program Info

Enable or disable the program output in the first sub-menu and configure the other
parameters in the rest sub-menus.

Thor Fiber 2017 Tel: [phone] Email: [email protected] www.thorbroadcast.com

H-4HD-EMS & EMH

3.1 TS ID

3.2 ON ID

3.3 Output Bit rate

3.4 NIT Insert

3.5 SDT Insert EX

3.6 PMT Insert EX

TS ID
0x0001

ON ID
0x0001

Output Bit rate

60.000 Mbps

NIT Insert

Yes No

3.7 VCT Mode

3.8 ASI output

3) TS Config

This encoder support TS output via ASI ports. ‘TS Config’ is for the configuration of
ASI output. Its submenus contain:

 TS ID/ON ID

Set the TS ID and Original Network ID in the 2 submenus. The IDs are in hexadecimal
form.

 Output Bit rate

Set the max output bit rate for the ASI MPTS out. (Range 0-100 Mbps)

 NIT Insert

Insert your NIT with operations in the menu.

Thor Fiber 2017 Tel: [phone] Email: [email protected] www.thorbroadcast.com

H-4HD-EMS & EMH

4.1 NMS

4.2 IP Stream

ASI Output

MPTS

NMS

4.1.1 NMS IP

4.1.2 Subnet Mask

4.1.3 Gateway

4.1.4 MAC Address

4.1.5 Web NMS Port

4.1.6 Reset Password

SDT Insert Ex

Yes No

PMT Insert Ex

Yes No

VCT Mode

TVCT

 SDT Insert External

Enable SDT with operations in the menu.

 PMT Insert External

Enable PMT with operations in the menu.

 VCT Mode

Set VCT Mode with operations in the menu, there are three options: TVCT, CVCT,
close VCT.

 ASI Output

Copy a stream from the IP out streams (1 MPTS & 8 SPTS) to output through ASI.

4) Network

‘Network’ is divided into 2 parts: NMS and IP Stream.

 NMS

Submenus under ‘NMS’ are for setting the parameters related to the device connection
in the network.

Thor Fiber 2017 Tel: [phone] Email: [email protected] www.thorbroadcast.com

H-4HD-EMS & EMH

Data Enable

Null PKT Filter

Output IP

Output Port

Service IP
Subnet Mask

NMS IP

192.168.000.136

Subnet Mask

255.255.255.000

Gateway

192.168.000.001

MAC Address
201012345678

Reset Password?
Yes NO

Web NMS Port
00080

The IP address for connecting

the device to PC

IP Stream

4.2.1 MPTS Output

4.2.2 SPTS Output A

4.2.3 SPTS Output B

4.2.4 SPTS Output C

4.2.5 SPTS Output D

Gateway
Protocol

 IP Stream

Submenus under ‘IP Stream’ are for setting the output IP stream in MPTS or SPTS.

Thor Fiber 2017 Tel: [phone] Email: [email protected] www.thorbroadcast.com

H-4HD-EMS & EMH

Save Configuration?
Yes No

Load Saved CFG?
Yes No

Reset All Sets?
Yes No

LCD Time-out

30 s

H-4HD-EMS HD Encoder

SW x.xx HW x.xx

Choose yes to save settings.

Press ENTER to confirm

Choose yes to restore the

device into the last saved

configuration.

Choose yes to restore the

device into factory’s default

configuration.

Press DOWN/UP key to select

a time out for the LCD lighting

duration (5-120 seconds)

It displays the device name

and software/hardware

version information.

System

5.1 Save Config

5.2 Load Saved CFG

5.3 Factory Reset

5.4 LCD Time-out

5.5Version

5) System

Set the system parameters in this menu. Enter ‘System’ submenus to separately set
corresponding parameters.

Thor Fiber 2017 Tel: [phone] Email: [email protected] www.thorbroadcast.com

H-4HD-EMS & EMH

Chapter 4 WEB NMS Operation

For setting configurations you can use the front panel; also you are able to control and set
the configurations on any computer by connecting the device to the web NMS Port. You
should ensure that the computer’s IP address is different from the Thor Encoders IP address;
otherwise, it would cause IP conflict.

4.1 login

The default IP of this device is 192.168.0.136. We can modify the IP through the front
panel. Connect the pc and the device with net cable, and use ping command to confirm
they are on the same network segment. E.G. the PC IP address is 192.168.99.252, we
then change the device IP to 192.168.99.xxx (xxx can be 0 to 255 except 252 to avoid
IP conflict). Use any web browser to connect the device with the PC by inputting the
Encoder & Modulator’s IP address in the browser’s address bar and press Enter. It will
display the Login interface as Figure-1. Input the Username and Password (Both the

default Username and Password are “admin”.) and then click “LOGIN”

Figure-1

Thor Fiber 2017 Tel: [phone] Email: [email protected] www.thorbroadcast.com

H-4HD-EMS & EMH

TS indicators—Green

light indicates the TS is

normal, otherwise turns

to red if there are errors.

It automatically

identifies and

displays the signal

source interface and

real-time encoding

bit rate of

corresponding input

channel.

User can click any item

here to enter the

corresponding interface to

check information or set the

parameters.

4.2 Operation

When we confirm the login, it displays the WELCOME interface.
In the following sections we are using a 4-channel unit with 2 SDI inputs and 2 HDMI
inputs to demonstrate its GUI menus.

Input 1

From the menu on left side of the webpage, clicking “Input 1”, displays the
information of the programs (1st & 2nd) from the SDI inputs.

Thor Fiber 2017 Tel: [phone] Email: [email protected] www.thorbroadcast.com

Figure-2

H-4HD-EMS & EMH

This column is for setting

the 1st HD-SDI input.

This column is for setting

the 2ed HDSDI input

General Settings

for the HDMI IN

programs: User

can edit any item

listed as needed.

Encoding Status—Green light

indicates its encoding

normally, otherwise turns red.

Thor Fiber 2017 Tel: [phone] Email: [email protected] www.thorbroadcast.com

Figure-3

H-4HD-EMS & EMH

…..………………………………..... NOTE ……..……..………………………….

The different combination of Video Format, Video Bit-rate, Low Delay Mode

and the Resolution of signal source will have an impact on the latency. Please

refer to the Appendix attached for detailed information.

…………………………………………………………………………………………..……

For user to turn to refer detailed explanation of terms on this interface

Click this button to apply the default setting of Input 1

Click this button to apply the modified parameters.

Input 2

Similarly, from the menu on left side of the webpage, clicking “Input 2”, displays the
information of the programs (3rd & 4th inputs) from the HDMI encoding module.

Thor Fiber 2017 Tel: [phone] Email: [email protected] www.thorbroadcast.com

H-4HD-EMS & EMH

IP Output

Click “IP Output”, it will display the interface where to configure the output IP stream
in MPTS or SPTS that will output on a single RJ45 port.

Thor Fiber 2017 Tel: [phone] Email: [email protected] www.thorbroadcast.com

H-4HD-EMS & EMH

MPTS

4 SPTS for the 4 programs respectively

Supports 1 MPTS & 4 SPTS IP

outputs. Click the related box

to enable the corresponding

program to output through IP

Channels.

Configures the output IP

address and ports for the IP

Channels respectively.

Figure-5

After setting the parameters, click “Apply” to save.

VCT

Click “VCT” from the menu, it will display the interface as Figure-6 where to set the
VCT configuration.

Thor Fiber 2017 Tel: [phone] Email: [email protected] www.thorbroadcast.com

Figure-6

H-4HD-EMS & EMH

To set the max output bit

rate for the ASI MPTS out

Users can copy a stream from

the IP out streams (1 MPTS & 4

SPTS) to output through ASI.

General

Clicking “General” from the menu, it will display the interface as Figure-7 where to
set the network info for the output TS.

Figure-7

Save/Restore

From the menu on left side of the webpage, clicking “Save/Restore”, it will display the
screen as Figure-8 where to save or restore your configurations.

Thor Fiber 2017 Tel: [phone] Email: [email protected] www.thorbroadcast.com

Figure-8

H-4HD-EMS & EMH

Restart the Device

Click “Reboot” from the menu, the screen will display as Figure-9. Here when
clicking “Reboot” box, it will restart the device automatically.

Figure-9

Update the Device

Click “Firmware” from the menu it will display the screen as Figure-10. Here user
can update the device by using the update file.
Click “Browse” to find the path of the device update file for this device then click
“Update” to update the device.
After updating the device, user needs to restart the device by using Reboot option.

Figure-10

Thor Fiber 2017 Tel: [phone] Email: [email protected] www.thorbroadcast.com

H-4HD-EMS & EMH

Network

When user clicks “Network”, it will display the screen as Figure-11. It displays the
network information of the device. Here user can change the device network
configuration as needed.

Figure-11

Change Password

When user clicks “Password”, it will display the password screen as Figure-12. Here
user can change the Username and Password for login to the device.

Figure-12

Thor Fiber 2017 Tel: [phone] Email: [email protected] www.thorbroadcast.com

H-4HD-EMS & EMH

 Keyboard and LCD Lock: If it is marked with

“√”，the LCD and keyboard will be locked to avoid unrelated users’ modifying or view

the device information and configurations. User can’t operate the keyboard & LCD

while only the device IP address can be noted in the LCD window.

Backup/Load

Click “Backup/Load” from the menu

Backup Configuration – To back up the device configuration file to a folder
Restore Configuration – Loads the most recently saved configuration
Load Configuration – If you needs to load the old configuration to the device, click

“Browse” and find the backup configuration file path. After selecting the file, click
“Load File” to load the backup file to the device.

Figure-13

Thor Fiber 2017 Tel: [phone] Email: [email protected] www.thorbroadcast.com

H-4HD-EMS & EMH

Chapter 5 Troubleshooting

THOR’s ISO9001 quality assurance system has been approved by the CQC

organization. We guarantee the products’ quality, reliability and stability. All THOR
products haven passed all testing and manual inspections before they are shipped out.
The testing and inspection scheme already covers all the Optical, Electronic and
Mechanical criteria which have been published by THOR. To prevent a potential
hazard, please strictly follow the operation conditions.

Prevention Measures

 Installing the device in a place where the environmental temperature is

between 0 to 45 °C

 Making sure the unit has plenty of ventilation for the heat-sink on the rear

panel; and other heat-sink bores if necessary

 Checking the AC input within the power supply and ensure it is working, the

connection is correctly installed before switching on device

 Checking the RF output levels to stay within a tolerable range, if it is

necessary

 Checking all signal cables have been properly connected
 Frequently switching on/off device is prohibited; the interval between every

switching on/off must be greater than 10 seconds.

Conditions needed to unplug power cord

 Power cord or socket damage.
 Any liquid that got into the device.
 Any stuff that could cause a circuit short
 Device in damp environment
 Device has suffered from physical damage; i.e. it fell off a rack.
 Longtime idle.
 After switching on and restoring to factory setting, device still won’t work

properly.
 Maintenance needed on device

Thor Fiber 2017 Tel: [phone] Email: [email protected] www.thorbroadcast.com

H-4HD-EMS & EMH

Chapter 6 Packing List

H-4HD-EMS or EMH Encoder 1PC
User Manual 1PC
HDMI/SDI Cables 4PCs
Power Cord 1PC

For Further Tech Support

1-800-521-Thor(8467)

[email protected]

Thor Fiber 2017 Tel: [phone] Email: [email protected] www.thorbroadcast.com