Thomson H5401A Users Manual

Cordless Handset

with Caller ID

User’s Guide

This accessory handset is only for

use with Model 25423, 25424, or

Please read this manual before operating this product for the ﬁrst time.

DECT 6.0

25425 base units.

Model H5401

Important Information

Equipment Approval Information

Your telephone equipment is approved for connection to the Public Switched Telephone Network and is in compliance with parts 15 and 68, FCC Rules and Regulations and the Technical Requirements for Telephone Terminal Equipment published by ACTA.

1 Notiﬁcation to the Local Telephone Company

On the bottom of this equipment is a label indicating, among other information, the US number

and Ringer Equivalence Number (REN) for the equipment. You must, upon request, provide this information to your telephone company.

The REN is useful in determining the number of devices you may connect to your telephone line

and still have all of these devices ring when your telephone number is called. In most (but not all) areas, the sum of the RENs of all devices connected to one line should not exceed 5. To be certain of the number of devices you may connect to your line as determined by the REN, you should contact your local telephone company.

A plug and jack used to connect this equipment to the premises wiring and telephone network must

comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. See installation instructions for details.

Notes

• This equipment may not be used on coin service provided by the telephone company.

• Party lines are subject to state tariffs, and therefore, you may not be able to use your own telephone equipment if you are on a party line. Check with your local telephone company.

• Notice must be given to the telephone company upon permanent disconnection of your telephone from your line.

• If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this product does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualiﬁed installer.

US Number is located on the cabinet bottom

2 Rights of the Telephone Company

Should your equipment cause trouble on your line which may harm the telephone network,

the telephone company shall, where practicable, notify you that temporary discontinuance of service may be required. Where prior notice is not practicable and the circumstances warrant such action, the telephone company may temporarily discontinue service immediately. In case of such temporary discontinuance, the telephone company must: (1) promptly notify you of such temporary discontinuance; (2) afford you the opportunity to correct the situation; and (3) inform you of your right to bring a complaint to the Commission pursuant to procedures set forth in Subpart E of Part 68, FCC Rules and Regulations.

REN number is located on the cabinet bottom

Important Information

The telephone company may make changes in its communications facilities, equipment, operations

or procedures where such action is required in the operation of its business and not inconsistent with FCC Rules and Regulations. If these changes are expected to affect the use or performance of your telephone equipment, the telephone company must give you adequate notice, in writing, to allow you to maintain uninterrupted service.

Interference Information

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference; and (2) This device must accept any interference received, including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.

Privacy of Communications may not be ensured when using this product. If this equipment does cause harmful interference to radio or television reception, which can be

determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna (that is, the antenna for radio or television that is “receiving” the interference).

• Reorient or relocate and increase the separation between the telecommunications equipment and receiving antenna.

• Connect the telecommunications equipment into an outlet on a circuit different from that to which the receiving antenna is connected.

If these measures do not eliminate the interference, please consult your dealer or an experienced radio/television technician for additional suggestions. Also, the Federal Communications Commission has prepared a helpful booklet, “How To Identify and Resolve Radio/TV Interference Problems.” This booklet is available from the U.S. Government Printing Ofﬁce, Washington, D.C. 20402. Please specify stock number 004-000-00345-4 when ordering copies.

Notice: The changes or modiﬁcations not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

Hearing Aid Compatibility (HAC)

This telephone system meets FCC standards for Hearing Aid Compatibility.

Licensing

Licensed under US Patent 6,427,009.

SE E M ARK ING ON BO TTO M / BA CK OF PRO DUC T

RISK OF ELECTRIC SHOCK DO NOT OPEN

WARNING: TO PREVENT FIRE OR ELECTRICAL SHOCK HAZARD, DO NOT EXPOSE THIS PRODUCT TO RAIN OR MOISTURE.

THE LIGHTNING FLASH AND ARROW HEAD WITHIN THE TRIANGLE IS A WARNING SIGN ALERTING YOU OF “DANGEROUS VOLTAGE” INSIDE THE PRODUCT.

CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). NO USER SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.

THE EXCL AMATION POINT W ITHIN THE TRIANGL E IS A WARNING S IGN ALERTIN G YOU OF IMPORTANT INSTRUC TIONS ACCOMPANYI NG THE PRO DUCT.

CAUTION:

Important Information

FCC RF Radiation Exposure Statement

This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body. This transmitter must not be co-located or operated in conjunction with any other antenna or transmitter.”

For body worn operation, this phone has been tested and meets the FCC RF exposure guidelines when used with the belt clip supplied with this product. Use of other accessories may not ensure compliance with FCC RF exposure guidelines.

Important InformatIon .............................................. 2

EquIpmEnt approval InformatIon .......................... 2

IntErfErEncE InformatIon ...................................... 3

HEarIng aId compatIbIlIty (Hac) ......................... 4

lIcEnsIng ............................................................. 4

fcc rf radIatIon ExposurE statEmEnt ................. 4

IntroductIon ............................................................. 7

connEctIons and sEtup .............................................. 8

bEforE your bEgIn ............................................... 8

Parts CheCklist ......................................................... 8

Digital seCurity system ............................................8

imPortant installation information .........................8

imPortant installation guiDelines ........................... 8

installing the hanDset Battery................................9

ConneCting the aC (eleCtriCal) Power ................10

ConneCting the rf moDule ...................................10

registering the hanDset .........................................10

HandsEt layout .................................................. 11

tElEpHonE sEtup .................................................. 11

language ..................................................................11

tElEpHonE opEratIon ................................................12

loCal area CoDe .....................................................12

regional area CoDe ...............................................12

Clear all memories ............................................... 12

set time ................................................................... 12

registration (re-registration) ..............................12

basIc opEratIon ..................................................13

answering a Call ................................................... 13

making a Call ........................................................13

reDial ....................................................................13

Volume aDjust ........................................................ 13

holD ....................................................................14

transfer ..................................................................14

PriVaCy ....................................................................14

flash ....................................................................14

manual Channel seleCtion ....................................14

Call timer ............................................................... 14

ringer on/off switCh ...........................................14

out of range .......................................................... 15

Battery low ............................................................ 15

Paging all extension from the CorDless

hanDset .......................................................15

Paging the CorDless hanDset ................................ 15

IntErcom opEratIon .............................................15

answering an interCom Call .................................15

Table of Contents

reCeiVing an inComing telePhone Call During

an interCom Call ........................................ 15

using interCom with a telePhone Call .................15

Two-way InTercom calls ..................................... 16

Three-way InTercom calls ...................................16

making an interCom Call with other

extensions ...................................................16

mEmory .............................................................16

storing a name anD numBer in memory ............. 16

storing a reDial numBer .......................................17

inserting a Pause in the Dialing sequenCe ...........17

reViewing, Changing or Deleting storeD

names/numBers ..........................................18

Dialing a storeD numBer .......................................18

Chain Dialing from memory .................................18

callEr Id (cId) .................................................19

reCeiVing anD storing CiD reCorDs .....................19

reViewing Call reCorDs .........................................20

transferring CiD reCorDs to memory .................20

Dialing a Caller iD numBer ...................................21

Deleting the Current Caller iD reCorD ................21

Deleting all Caller iD reCorDs ............................22

Caller iD errors ....................................................22

Call waiting Caller iD .........................................22

cHangIng tHE battEry..........................................22

Battery safety PreCautions ....................................23

HEadsEt and bElt clIp opEratIon .........................23

ConneCting an oPtional heaDset to the

hanDset .......................................................23

ConneCting the Belt CliP .......................................23

troublEsHootIng tIps ................................................23

dIsplay mEssagEs ...............................................24

HandsEt sound sIgnals .......................................25

troublEsHootIng guIdE ........................................25

Telephone soluTIons ..............................................25

caller ID soluTIons ..............................................26

BaTTery soluTIons .................................................. 26

gEnEral product carE ........................................27

causEs of poor rEcEptIon ...................................27

sErvIcE ...............................................................27

otHEr InformatIon ...................................................27

lImItEd Warranty ...............................................28

IndEx .......................................................................30

accEssorIEs InformatIon ...........................................32

Introduction

CAUTION: When using telephone equipment, there are basic safety instructions that should always be followed. Refer to the IMPORTANT SAFETY INSTRUCTIONS provided with this product and save them for future reference.

Congratulations on purchasing this RCA telephone. This system operates in the

DECT 6.0 frequency range. This accessory handset will expand the phone systems for Models 25423/25424/25425 to cordless when the RF module (packed with this cordless handset) is

plugged into the back of the base unit. Features:

• Call Waiting and Caller ID Compatible

• Tone Dialing

• Intercom

• Call Transfer This telephone has been designed to be simple to use, however, you can reach its full

potential more quickly by taking a few minutes to read this instruction book. This telephone is a multifunction product for use with Call Waiting and Caller ID services available from your local telephone company.

Your Caller ID Call Waiting phone allows you to:

• View the name and telephone number of a caller while you are on the phone (Call Waiting Caller ID).

• Identify callers before you answer the phone.

• View the time and date of each incoming call.

• Record up to 40 Caller ID messages sequentially in each handset.

• Know who called while you are on the line or when you were away.

• Screen unwanted calls, eliminate harassment from annoying calls, or to get prepared before answering a call.

IMPORTANT: In order to use all of the features of this telephone, you must subscribe to two separate services available from your local telephone company: the standard Name/Number Caller ID Service to know who is calling when the phone rings and Caller ID with Call Waiting Service to know who is calling while you are on the phone.

Before Your Begin

Parts Checklist

Make sure your package includes the items shown here.

Connections and Setup

AC power

adaptor

Belt

clip

Cordless handset

charger

Cordless RF

module

Cordless handset

Handset

battery

Digital Security System

Your cordless phone uses a digital security system to protect against false ringing, unauthorized access, and charges to your phone line. It is necessary to register the cordless handset to the base (RCA 25423/25424/25425) before use.

Important Installation Information

• Never install telephone wiring during a lightning storm.

• Never install telephone jacks in wet locations unless the jack is speciﬁcally designed for wet locations.

• Never touch non-insulated telephone wires or terminals, unless the telephone line has been disconnected at the network interface.

• Use caution when installing or modifying telephone lines.

• Temporarily disconnect any equipment connected to the phone such as faxes, other phones, or modems.

Connections and Setup

Important Installation Guidelines

• Install telephone near both a telephone (modular) jack and an electrical power outlet.

• Your handset charge cradle should be placed on a level surface such as a desk or table top.

• Avoid sources of noise, such as a window by a busy street, and electrical noise, such as motors, microwave ovens, and ﬂuorescent lighting.

• Avoid heat sources, such as heating air ducts, heating appliances, radiators, and direct sunlight.

• Avoid areas of excessive moisture or extremely low temperature.

• Avoid dusty locations.

• Avoid other cordless telephones or personal computers.

INSTALLATION NOTE: Certain other communications devices may also use the DECT 6.0 frequency for communication, and, if not properly set, these devices may interfere with each other and/or your new telephone. If you are concerned with interference, please refer to the owner’s manual for these devices on how to properly set channels to avoid interference.

Installing the Handset Battery

NOTE: You must connect the handset battery before use.

CAUTION: To reduce the risk of ﬁre or personal injury, use only the Thomson Inc. approved Nickel-metal Hydride (Ni-MH) battery model 5-2650 that is compatible with this unit.

1. Locate battery and battery door which are packaged together inside a plastic bag and are separate from the handset.

2. Locate the battery compartment on the back of the handset.

3. Plug the battery pack cord into the jack inside the compartment.

Connections and Setup

NOTE: To ensure proper battery installation, the connector is keyed and can be inserted only one way.

4. Insert the battery pack.

5. Close the battery compartment by pushing the door up until it snaps into place.

Connecting the AC (Electrical) Power

Plug the power adaptor cord into the power jack on the back of the base and the other end into an electrical outlet. The charge/in use indicator turns on to indicate the battery is charging when the handset is on the cradle.

Allow the phone to charge for 12 hours prior to ﬁrst use. If you do not properly charge the phone, battery performance is compromised.

CAUTION: To reduce risk of personal injury, ﬁre, or damage use only the 5-2652 power adaptor listed in the user’s guide. This power adaptor is intended to be correctly orientated in a vertical or ﬂoor mount position.

Connecting the RF Module

Insert the RF module into the back of the base unit until it snaps into place. The display wi l show when the RF module is connected properly.

Connections and Setup

Handset Layout

Display

(button)

Delete/Mute

(button)

Privacy (button)

Talk (button)

DIR (button)

Int/Transfer

(button)

Conf/Store

(button)

Select/Save

(button)

Format/Redial

(button) Line (button)

VOLUME +/- (buttons)

Speaker (button)

CID (button) # Pause

(button) Flash/Exit

(button)

Hold (button)

charge cradle with power adaptor

charge indicator

+ 22 hidden pages