10Protecting the environment.............................................................................................................. 52
Tour Guide TG C18, C2, 16 HAT,16 R, 16 T
5
Page 6
General information
1 General information
This user manual contains important information on the safe operation of the device. Read and
follow all safety notes and all instructions. Save this manual for future reference. Make sure
that it is available to all persons using this device. If you sell the device to another user, be sure
that they also receive this manual.
Our products and user manuals are subject to a process of continuous development. We there‐
fore reserve the right to make changes without notice. Please refer to the latest version of the
user manual which is ready for download under www.thomann.de.
tour guide system
6
Page 7
1.1 Further information
General information
On our website (www.thomann.de) you will nd lots of further information and details on the
following points:
DownloadThis manual is also available as PDF le for you to download.
Keyword search
Online guides
Personal consultation For personal consultation please contact our technical hotline.
Service
Use the search function in the electronic version to nd the topics of
interest for you quickly.
Our online guides provide detailed information on technical basics
and terms.
If you have any problems with the device the customer service will
gladly assist you.
Tour Guide TG C18, C2, 16 HAT,16 R, 16 T
7
Page 8
General information
1.2 Notational conventions
This manual uses the following notational conventions:
Letterings
The letterings for connectors and controls are marked by square brackets and italics.
Examples: [VOLUME] control, [Mono] button.
1.3 Symbols and signal words
In this section you will nd an overview of the meaning of symbols and signal words that are
used in this manual.
8
tour guide system
Page 9
General information
Signal wordMeaning
DANGER!This combination of symbol and signal word indicates an
immediate dangerous situation that will result in death or
serious injury if it is not avoided.
WARNING!This combination of symbol and signal word indicates a pos‐
sible dangerous situation that can result in death or serious
injury if it is not avoided.
NOTICE!This combination of symbol and signal word indicates a pos‐
sible dangerous situation that can result in material and
environmental damage if it is not avoided.
Warning signsType of danger
Warning – danger zone.
Tour Guide TG C18, C2, 16 HAT,16 R, 16 T
9
Page 10
Safety instructions
2 Safety instructions
Intended use
10
This device is intended to be used for the wireless transmission of audio signals especially for
voice transmission during guided tours and events. Use the device only as described in this
user manual. Any other use or use under other operating conditions is considered to be
improper and may result in personal injury or property damage. No liability will be assumed for
damages resulting from improper use.
This device may be used only by persons with sucient physical, sensorial, and intellectual
abilities and having corresponding knowledge and experience. Other persons may use this
device only if they are supervised or instructed by a person who is responsible for their safety.
tour guide system
Page 11
Safety
Safety instructions
DANGER!
Danger for children
Ensure that plastic bags, packaging, etc. are disposed of properly and are not
within reach of babies and young children. Choking hazard!
Ensure that children do not detach any small parts (e.g. knobs or the like) from
the unit. They could swallow the pieces and choke!
Never let children unattended use electrical devices.
WARNING!
Incorrect handling of lithium batteries can result in injury
In the event of a short circuit, overheating or mechanical damage, lithium bat‐
teries can cause severe injuries.
Follow the advice on the correct handling of lithium batteries in the present sec‐
tion.
Tour Guide TG C18, C2, 16 HAT,16 R, 16 T
11
Page 12
Safety instructions
NOTICE!
Operating conditions
This device has been designed for indoor use only. To prevent damage, never
expose the device to any liquid or moisture. Avoid direct sunlight, heavy dirt, and
strong vibrations.
Only operate the device within the ambient conditions specied in the chapter
‘Technical specications’ of this user manual. Avoid heavy temperature uctua‐tions and do not switch the device on immediately after it was exposed to tem‐
perature uctuations (for example after transport at low outside temperatures).
Dust and dirt inside can damage the unit. When operated in harmful ambient
conditions (dust, smoke, nicotine, fog, etc.), the unit should be maintained by
qualied service personnel at regular intervals to prevent overheating and other
malfunction.
12
tour guide system
Page 13
Safety instructions
NOTICE!
External power supply
The device is powered by an external power supply. Before connecting the
external power supply, ensure that the input voltage (AC outlet) matches the
voltage rating of the device and that the AC outlet is protected by a residual cur‐
rent circuit breaker. Failure to do so could result in damage to the device and pos‐
sibly the user.
Unplug the external power supply before electrical storms occur and when the
device is unused for long periods of time to reduce the risk of electric shock or
re.
NOTICE!
Risk of re due to incorrect polarity
Incorrectly inserted batteries may destroy the device or the batteries.
Ensure that proper polarity is observed when inserting batteries.
Tour Guide TG C18, C2, 16 HAT,16 R, 16 T
13
Page 14
Safety instructions
NOTICE!
Possible damage by leaking batteries
Leaking batteries can cause permanent damage to the device.
Take batteries out of the device if it is not going to be used for a longer period.
14
tour guide system
Page 15
3 Features and scope of delivery
The wireless tour guide system TG 16 can be used as tour guide system for visitors in many
dierent areas where ideal voice quality and simple handling are essential. The system oers
various compilation possibilities so it can be tailored easily to many dierent needs. The
system operates within a UHF frequency range that is free of charge and registration (863 …
865 MHz) on one out of 16 switchable frequencies. Up to three parallel systems are possible.
The system is designed for mono transmission.
The tour guide system consists of the following components:
n one transmitter – either
–Bodypack Transmitter TG 16 T
or
–Handheld transmitter TG 16 HT
n as many Bodypack Receivers TG 16 R as desired
To charge the Receiver TG 16 R and Transmitter TG 16 T the following charger systems are
used:
n TG C2 with two charging slots
n TG C18 with 18 charging slots
The components are available separately and as handy combinations.
Features and scope of delivery
Tour Guide TG C18, C2, 16 HAT,16 R, 16 T
15
Page 16
Features and scope of delivery
3.1 Bodypack Transmitter TG 16 T
The transmitter for the wireless tour guide system TG 16 is characterized by the following fea‐
tures:
n Displays for set channel and operating status
n Integrated chargeable lithium battery
n Charging contacts for charger system TG C2 and TG C18
n Integrated microphone
n 3.5 mm output for separate microphone
n Housing colour: Black
n Suitable earset microphone, cloth pouch for storage, band and belt clip included.
16
tour guide system
Page 17
3.2 Handheld transmitter TG 16 HT
The transmitter for the wireless tour guide system TG 16 is characterized by the following fea‐
tures:
n Displays for set channel and operating status
n Operating voltage supply 2 × AA cells (LR6, 1.5 V)
3.3 Bodypack Receiver TG 16 R
The transmitter for the wireless tour guide system TG 16 is characterized by the following fea‐
tures:
n Displays for set channel and operating status
n Integrated chargeable lithium battery
n Charging contacts for charger system TG C2 and TG C18
n Housing colour: Grey
n 3.5 mm output for ear phones
n Suitable one ear phone, band and belt clip included
Features and scope of delivery
Tour Guide TG C18, C2, 16 HAT,16 R, 16 T
17
Page 18
Features and scope of delivery
3.4 Charger system TG C2
3.5 Charger system TG C18
The charger system for the wireless tour guide system TG 16 is characterized by the following
features:
n Two charging slots for Bodypack Transmitter TG 16 T and Bodypack Receiver TG 16 R
n Separate control LED for each charging slot
n Power supply via supplied power adapter
The charger system for the wireless tour guide system TG 16 is characterized by the following
features:
n 18 charging slots for Bodypack Transmitter TG 16 T and Bodypack Receiver TG 16 R
n Separate control LED for each charging slot
n Power supply via supplied power adapter
n Built into a handy and robust portable case
18
tour guide system
Page 19
4 Installation and starting up
4.1 General Information
Unpack and check carefully there is no transportation damage before using the unit. Keep the
equipment packaging. To fully protect the product against vibration, dust and moisture during
transportation or storage use the original packaging or your own packaging material suitable
for transport or storage, respectively.
Create all connections while the device is o. Use the shortest possible high-quality cables for
all connections. Take care when running the cables to prevent tripping hazards.
Installation and starting up
Tour Guide TG C18, C2, 16 HAT,16 R, 16 T
19
Page 20
Installation and starting up
Notes on wireless transmission
n This device utilizes frequencies that are not harmonized within the European Union (EU)
and therefore may only be used in certain EU member states. In all European countries, the
frequencies used for the transmission of audio signals are strictly regulated. Before you
start, make sure the frequencies are allowed in the respective country and check whether
the operation must be reported to the appropriate authority.
For more information, please visit: http://www.thomann.de.
n Make sure that transmitter and receiver are both tuned to the same channel.
n Never set multiple transmitters to the same channel.
n Make sure that there are no metal objects between the transmitter and receiver.
n Avoid interference from other radio or in-ear systems.
tour guide system
20
Page 21
4.2 Dealing with lithium batteries
When handled correctly and appropriately lithium batteries pose no risk.
Store lithium batteries in a cool, dry place, ideally in the original packaging.
Store lithium batteries away from heat sources (e.g. radiators or sunlight). Lithium batteries are
hermetically sealed. Never attempt to open a lithium battery.
If the battery housing is damaged small amounts of the electrolyte may leak out. If this should
happen, seal the lithium battery in airtight packaging and wipe up the traces of electrolyte
using absorbent paper towels. You must wear protective rubber gloves when doing so. Clean
your hands and the aected surface thoroughly with cold water.
Installation and starting up
WARNING!
Incorrect handling of lithium batteries can result in injury
In the event of a short circuit, overheating or mechanical damage, lithium bat‐
teries can cause severe injuries.
Follow the advice on the correct handling of lithium batteries in the present sec‐
tion.
Tour Guide TG C18, C2, 16 HAT,16 R, 16 T
21
Page 22
Installation and starting up
Never attempt to recharge non-rechargeable lithium batteries. When charging lithium bat‐
teries you must use a suitable charging device intended for the purpose.
Before disposing of the device remove the lithium batteries. Protect used lithium batteries
against potential short circuits, e.g. by covering the poles with adhesive tape.
Only use powder extinguishers or other suitable extinguishing agents to extinguish a burning
lithium battery.
22
tour guide system
Page 23
5 Connections and controls
5.1 Bodypack Transmitter TG 16 T
Connections and controls
Tour Guide TG C18, C2, 16 HAT,16 R, 16 T
23
Page 24
Connections and controls
1 [POWER]
Main switch. Turns the device on and o. To turn the device on, press the button for about one second. To turn it o,
press the button for about three seconds.
2 [RESET]
Reset button for resetting the device to factory defaults.
3 [MIC INPUT]
3.5 mm mini phone socket (mono) to connect the supplied earset microphone or another microphone.
4 Notches for threading the band.
5 belt clip.
6 Display.
7 [CHANNEL]
Channel selection button. Transmitter and receiver must be set to the same channel.
8 Indicating the frequency range in which the device operates. The indication here must match the information on the
receiver.
24
9 Charging contacts.
tour guide system
Page 25
Connections and controls
10 MIC
Built-in microphone.
11 [VOL]
Volume control.
12 LED to indicate the operating status. The LED lights up green when the device is turned on. The LED lights up red
when the charge of the built-in battery is too low.
Tour Guide TG C18, C2, 16 HAT,16 R, 16 T
25
Page 26
Connections and controls
5.2 Handheld transmitter TG 16 HT
26
tour guide system
Page 27
Connections and controls
1 [POWER / MUTE]
Power switch. Turns the device on and o or mutes it. To turn the device on and o, press the switch for about three
seconds. Press the switch once briey to mute or unmute the microphone.
2 LED to indicate the operating status. The LED lights up green when the device is turned on. The LED ashes when the
device is muted and it lights up red when the charge of the built-in battery is too low.
3 Display.
4 [GAIN]
Rotary control to adjust the volume (under the removable microphone head).
5 Removable microphone head (with screw-cap).
6 Removable cover for the battery compartment.
7 Battery compartment.
7 [SET]
Channel selection button. Transmitter and receiver must be set to the same channel.
The frequency range of the device is indicated below the button. The indication here must match the information on
the receiver.
Tour Guide TG C18, C2, 16 HAT,16 R, 16 T
27
Page 28
Connections and controls
5.3 Bodypack Receiver TG 16 R
28
tour guide system
Page 29
Connections and controls
1 [POWER]
Main switch. Turns the device on and o. To turn the device on, press the button for about one second. To turn it o,
press the button for about three seconds.
2 [RESET]
Reset button for resetting the device to factory defaults.
3 3.5 mm mini phone socket (mono) to connect the supplied one ear phone or another ear phone.
4 Notches for threading the band.
5 belt clip.
6 Display.
7 [CHANNEL]
Channel selection button. Transmitter and receiver must be set to the same channel.
8 Indicating the frequency range in which the device operates. The indication here must match the information on the
transmitter.
9 Charging contacts.
Tour Guide TG C18, C2, 16 HAT,16 R, 16 T
29
Page 30
Connections and controls
10 [VOL]
Volume control.
11 LED to indicate the operating status. The LED lights up green when the device is turned on. The LED lights up red
when the charge of the built-in battery is too low.
30
tour guide system
Page 31
5.4 Charger system TG C2
Connections and controls
Tour Guide TG C18, C2, 16 HAT,16 R, 16 T
31
Page 32
Connections and controls
1 2 Charging slots for Bodypack Transmitter or Receiver with separate control LED. The LED ashes when the charging
slot is free. The LED lights when the charging starts. It turns o after about 10 to 15 seconds.
2 Connection for the supplied power adapter.
32
tour guide system
Page 33
5.5 Charger system TG C18
Connections and controls
Tour Guide TG C18, C2, 16 HAT,16 R, 16 T
33
Page 34
Connections and controls
1 18 Charging slots for Bodypack Transmitter or Receiver with separate control LED. The LED ashes when the charging
slot is free. The LED lights when the charging starts. It turns o after about 10 to 15 seconds.
2 [DC INPUT]
Connection for the supplied power adapter.
3 [POWER]
Main switch to turn the device on and o.
The integrated LED indicates that the device is turned on.
34
tour guide system
Page 35
6 Operating
6.1 Bodypack Transmitter TG 16 T
Operating
Preparing the unit
Turning the unit on
Select channel
Thread the supplied band through the corresponding notches at the upper right corner of the
housing. If you do not want to use the built-in microphone, you can connect the supplied
earset microphone or another suitable microphone to the corresponding socket.
Make sure that the device is fully charged before using it.
Press [POWER] until the control LED lights up green. The device is now operational.
The display at the side of the device indicates the channel that is currently set. To change the
setting, press the button underneath the display until the decimal point on the display ashes.
If you briey press the button now, you can change the channel number by one each time. The
channel numbers are represented by the characters „0“ … „9“, „A“ … „F“. If you do not press
the button for about six seconds, the device works with the current settings. Transmitter and
receiver must be set to the same channel.
Tour Guide TG C18, C2, 16 HAT,16 R, 16 T
35
Page 36
Operating
Turning the unit o
Press [POWER] until the control LED turns o. The unit is turned o.
6.2 Handheld transmitter TG 16 HT
Inserting batteries into the
receiver
Turning the unit on
Select channel
Unscrew the bottom housing section of the hand-held microphone. Insert the batteries. Pay
attention to the correct location of the poles. The correct arrangement of the batteries is indi‐
cated with symbols in the battery compartment. Remount the lower part of the housing.
Press [POWER / MUTE] until the control LED and the display light up. The device is now opera‐
tional. The display is turned o automatically after a few seconds.
The display on the front side of the device indicates the channel currently set after turning on
the device. To change the setting, unscrew the lower part of the housing. Press [SET] (button
next to the battery compartment) until the decimal point on the display ashes. If you briey
press the button now, you can change the channel number by one each time. The channel
numbers are represented by the characters „0“ … „9“, „A“ … „F“. If you do not press the button
for about six seconds, the device works with the current settings. Transmitter and receiver
must be set to the same channel.
tour guide system
36
Page 37
Operating
Mute microphone
Turning the unit o
Press briey[POWER / MUTE]. The ashing control LED indicates that the microphone is now
muted.
Press [POWER / MUTE] again to unmute the microphone.
Press [POWER / MUTE] until the control LED turns o. The unit is turned o.
6.3 Bodypack Receiver TG 16 R
Preparing the unit
Turning the unit on
Thread the supplied band through the corresponding notches at the upper right corner of the
housing. Connect the supplied one ear phone or another ear phone to the corresponding
socket.
Make sure that the device is fully charged before using it.
Press [POWER] until the control LED lights up green. The device is now operational.
Tour Guide TG C18, C2, 16 HAT,16 R, 16 T
37
Page 38
Operating
Select channel
Turning the unit o
6.4 Charger system TG C2
Preparing the unit
Charging Bodypack units
The display at the side of the device indicates the channel that is currently set. To change the
setting, press the button underneath the display until the decimal point on the display ashes.
If you briey press the button now, you can change the channel number by one each time. The
channel numbers are represented by the characters „0“ … „9“, „A“ … „F“. If you do not press
the button for about six seconds, the device works with the current settings. Transmitter and
receiver must be set to the same channel.
Press [POWER] until the control LED turns o. The unit is turned o.
Connect the supplied power adapter with the power supply input of the unit. Then connect
the power adapter to a power outlet.
Turn o the Bodypack Transmitter or Receiver that needs charging. Position the charging con‐
tacts of the Bodypack unit over the charging contacts of the charging slot. Insert the Bodypack
unit into the charging slot so that it clicks into place. The control LED of the charging slot turns
o. It lights up again when the device is fully charged.
tour guide system
38
Page 39
6.5 Charger system TG C18
Operating
Preparing the unit
Charging Bodypack units
Connect the supplied power adapter with the power supply input of the unit. Then connect
the power adapter to a power outlet. Using the main switch, turn the device on. The integrated
control LED lights up red.
Turn o the Bodypack Transmitter or Receiver that needs charging. Position the charging con‐
tacts of the Bodypack unit over the charging contacts of the charging slot. Insert the Bodypack
unit into the charging slot so that it clicks into place. The control LED of the charging slot turns
o. It lights up again when the device is fully charged.
Tour Guide TG C18, C2, 16 HAT,16 R, 16 T
39
Page 40
Technical specications
7 Technical specications
7.1 Bodypack Transmitter TG 16 T
Functional principlePLL synthesized control
InputsMicrophone1 × 3.5 mm jack socket
Frequency range863 MHz … 865 MHz
Maximum transmission power10 mW
Range (free eld)50 m
Stability±0.005 %
Frequency deviation±48 kHz
Spurious emissions< –50 dBC
NF frequency response40 Hz … 18 kHz
BatteryBattery typeLithium-ion
40
tour guide system
Page 41
Voltage3.7 V
Operating time14 h
Dimensions (W × H × D)54 mm × 99 mm × 17 mm
Weight80 g
Ambient conditionsTemperature range0 °C…40 °C
Relative humidity50 %, non-condensing
7.2 Handheld transmitter TG 16 HT
Functional principlePLL synthesized control
Frequency range863 MHz … 865 MHz
Maximum transmission power10 mW
Range (free eld)50 m
Technical specications
Tour Guide TG C18, C2, 16 HAT,16 R, 16 T
41
Page 42
Technical specications
NF frequency response40 Hz … 16.5 kHz
BatteryBattery type2 × round cell batteries AA LR06
Voltage1.5 V
Operating time14 h
Dimensions (Ø × L )50 mm × 265 mm
Weight215 g
Ambient conditionsTemperature range0 °C…40 °C
Relative humidity50 %, non-condensing
7.3 Bodypack Receiver TG 16 R
Functional principlePLL synthesized control
Max. number of parallel systems3 systems
42
tour guide system
Page 43
Technical specications
Output connectionsEarphones1 × 3.5 mm jack socket
Frequency range863 MHz … 865 MHz
NF frequency response40 Hz … 18 kHz
BatteryBattery typeLithium-ion
Voltage3.7 V
Operating time14 h
Charging time in the deviceapprox. 8 h
Dimensions (W × H × D)54 mm × 99 mm × 17 mm
Weight80 g
Ambient conditionsTemperature range0 °C…40 °C
Relative humidity50 %, non-condensing
Tour Guide TG C18, C2, 16 HAT,16 R, 16 T
43
Page 44
Technical specications
7.4 Charger system TG C2
Loading slots2
Power supply
Charging timeapprox. 8 h
Dimensions (W × H × D)85 mm × 41 mm × 75 mm
Weight115 g
Ambient conditionsTemperature range0 °C…40 °C
Power adapter (12 V … 18 V / 600 mA , centre positive)
This chapter will help you select the right cables and plugs to connect your valuable equip‐
ment in such a way that a perfect sound experience is ensured.
Please note these advices, because especially in ‘Sound & Light’ caution is indicated: Even if a
plug ts into the socket, an incorrect connection may result in a destroyed power amp, a short
circuit or ‘just’ in poor transmission quality!
Unbalanced transmission is mainly used in semi-professional environment and in hi use.
Instrument cables with two conductors (one core plus shielding) are typical representatives of
the unbalanced transmission. One conductor is ground and shielding while the signal is trans‐
mitted through the core.
Unbalanced transmission is susceptible to electromagnetic interference, especially at low
levels, such as microphone signals and when using long cables.
In a professional environment, therefore, the balanced transmission is preferred, because this
enables an undisturbed transmission of signals over long distances. In addition to the conduc‐
tors ‘Ground’ and ‘Signal’, in a balanced transmission a second core is added. This also transfers
the signal, but phase-shifted by 180°.
Tour Guide TG C18, C2, 16 HAT,16 R, 16 T
47
Page 48
Plug and connection assignment
Three-pole 1/8" mini phone jack
(stereo, unbalanced)
Since the interference aects both cores equally, by subtracting the phase-shifted signals, the
interfering signal is completely neutralized. The result is a pure signal without any noise inter‐
ference.
1Signal (left)
2Signal (right)
3Ground, shielding
48
tour guide system
Page 49
9 Troubleshooting
Troubleshooting
In the following we list a few common problems that may occur during operation. We give you
some suggestions for easy troubleshooting:
Tour Guide TG C18, C2, 16 HAT,16 R, 16 T
49
Page 50
Troubleshooting
SymptomRemedy
No sound1. Check the power supply of transmitter and receiver.
2. Make sure that transmitter and receiver are operating in the same frequency
range. The frequency can be found on the devices.
3. Are transmitter and receiver set to the same channel?
4. Check the connection between the transmitter and the connected micro‐
phone and the receiver and the connected ear phone.
5. See if the sound transmission works when you move the receiver closer to the
transmitter.
6. Make sure that no metal objects near the transmitter or receiver obstruct the
transmission.
Transmission is interrupted.1. If you use more than one wireless system at the same time, check the used
frequency groups and channels.
2. Interference can also be caused by televisions, radios or mobile phones.
The sound is distorted.Change the volume setting of the transmitter and the receiver for test purposes.
50
tour guide system
Page 51
Troubleshooting
If the procedures recommended above do not succeed, please contact our Service Center. You
can nd the contact information at www.thomann.de.
Tour Guide TG C18, C2, 16 HAT,16 R, 16 T
51
Page 52
Protecting the environment
10 Protecting the environment
Disposal of the packaging mate‐
rial
For the packaging, environmentally friendly materials have been chosen that can be supplied
to normal recycling.
Ensure that plastic bags, packaging, etc. are properly disposed of.
Do not just dispose of these materials with your normal household waste, but make sure that
they are collected for recycling. Please follow the notes and markings on the packaging.
Disposal of batteries
Batteries do contain some hazardous chemicals so they should not be thrown away with the
normal household waste. They should be returned to the manufacturer for disposal or recycled
elsewhere in accordance with your local regulations.
Remove lithium batteries from the device before disposal. Protect used lithium batteries
against potential short circuits, e.g. by covering the poles with adhesive tape. Dispose the
built-in lithium batteries together with the device. Please check for an appropriate reception
facility.
52
tour guide system
Page 53
Disposal of your old device
Protecting the environment
This product is subject to the European Waste Electrical and Electronic Equipment Directive
(WEEE) in its currently valid version. Do not dispose with your normal household waste.
Dispose of this device through an approved waste disposal rm or through your local waste
facility. When discarding the device, comply with the rules and regulations that apply in your
country. If in doubt, consult your local waste disposal facility.