ThinkPad T410, T410i Hardware Maintenance Manual

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HardwareMaintenanceManual
ThinkPadT410andT410i
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Note:Beforeusingthisinformationandtheproductitsupports,besuretoreadthegeneralinformation underAppendixA“Notices”onpage165.
SeventhEdition(October2012)
©CopyrightLenovo2010,2012.
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Contents
Aboutthismanual...........iii
Chapter1.Safetyinformation......1
Generalsafety................1
Electricalsafety...............2
Safetyinspectionguide............3
Handlingdevicesthataresensitivetoelectrostatic
discharge..................3
Groundingrequirements............4
Safetynotices(multilingualtranslations)......4
Lasercompliancestatement(multilingual
translations)................17
Chapter2.Importantservice
information..............23
StrategyforreplacingFRUs.........23
Strategyforreplacingaharddiskdrive...24 Importantnoticeforreplacingasystem
board................24
Howtouseerrormessage........24
StrategyforreplacingFRUsforCTO,CMV,and
GAV...................25
Productdenition............25
FRUidenticationforCTO,CMV,andGAV
products...............25
Chapter3.Generalcheckout.....27
Whattodorst..............27
Checkoutguide..............28
SystemsupportingtheLenovoThinkVantage ToolboxprogramandthePC-DoctorforDOS
diagnosticsprogram..........28
SystemsupportingtheLenovodiagnostics
programs...............34
Powersystemcheckout...........36
CheckingtheACadapter.........36
Checkingoperationalcharging......37
Checkingthebatterypack........37
Checkingthebackupbattery.......38
Chapter4.Relatedservice
information..............39
RestoringthefactorycontentsbyusingRecovery
DiscSet.................39
Passwords................40
Power-onpassword...........40
Hard-diskpassword...........40
Supervisorpassword..........41
Howtoremovethepower-onpassword...41
Howtoremovethehard-diskpassword...41
Powermanagement............42
Screenblankmode...........42
Sleep(standby)mode..........42
Hibernationmode...........43
Symptom-to-FRUindex...........43
Numericerrorcodes..........44
Errormessages............48
Beepsymptoms............50
No-beepsymptoms...........50
LCD-relatedsymptoms.........50
Intermittentproblems..........52
Undeterminedproblems.........52
Chapter5.Statusindicators.....53
Chapter6.Fnkeycombinations...57
Chapter7.FRUreplacement
notices................61
Screwnotices...............61
Retainingserialnumbers...........63
Restoringtheserialnumberofthesystem
unit.................63
RetainingtheUUID...........63
ReadingorwritingtheECAinformation...64
Chapter8.Removingandreplacinga
FRU..................65
BeforeservicingThinkPadT410andT410i
models..................65
1010Batterypack.............66
1020ExpressCardblankbezel........67
1030SerialUltrabaySlimdeviceortravelbezel..68 1040Harddiskdrive(HDD)andsolid-statedrive
(SSD)..................69
1050DIMMslotcover............70
1060DIMM(intheslotontheundersideofthe
computer)................71
1070PCIExpressMiniCardforwirelessWAN..72
1080Keyboard..............74
1090DIMM(intheslotunderthekeyboard)...78
1100Backupbattery............80
1110PCIExpressMiniCardforwirelessLAN..81 1120Keyboardbezelassembly,FPCcable,and
Bluethoothdaughtercard(BDC-2.1)......83
1130SmartCardorContactlessSmartCard...87
1140Modemdaughtercard(MDC).......88
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1150Speakerassembly...........89
1160LCDunit...............91
1170Fanassembly.............95
1180CPU................98
1190Basecoverassembly,I/OsubcardwithUSB connectorand1394connector,andI/Osubcard
cable..................99
1200Magnesiumstructureframe.......104
1210Systemboard,DC-inconnectorcable,and
ExpressCardslotassembly..........106
2010LCDbezelassembly..........108
2020LEDboard..............109
2030Integratedcamera...........110
2040LCDpanelandLCDcable........111
2050Cameracable.............113
2060WirelessLANantennaassemblyorwireless
LAN/WANantennaassembly.........116
2070HingesandLCDrearcoverassembly...117
Chapter9.Locations........119
Frontview................119
Rearview.................120
Bottomview...............121
Chapter10.Partslist........123
Overall..................125
LCDFRUs................146
Keyboard.................150
Miscellaneousparts............151
acpoweradapters.............153
Powercords...............154
Recoverydiscs..............156
Commonservicetools...........163
AppendixA.Notices.........165
Trademarks................166
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Aboutthismanual
ThismanualcontainsserviceandreferenceinformationforthefollowingThinkPad
®
products.
ThinkPadT410andT410i
MT2516,2518,2519,2522,2537,2538,and2539
Usethismanualalongwiththeadvanceddiagnosticteststotroubleshootproblems.
Important:
ThismanualisintendedonlyfortrainedservicetechnicianswhoarefamiliarwithThinkPadproducts.Use thismanualalongwiththeadvanceddiagnosticteststotroubleshootproblemseffectively. BeforeservicingaThinkPadproduct,besuretoreadalltheinformationunderChapter1“Safety information”onpage1
andChapter2“Importantserviceinformation”onpage23.
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Chapter1.Safetyinformation
Thischapterpresentsfollowingsafetyinformationthatyouneedtobefamiliarwithbeforeyouservice aThinkPadNotebook.
•“Generalsafety”onpage1
•“Electricalsafety”onpage2
•“Safetyinspectionguide”onpage3
•“Handlingdevicesthataresensitivetoelectrostaticdischarge”onpage3
•“Groundingrequirements”onpage4
•“Safetynotices(multilingualtranslations)”onpage4
•“Lasercompliancestatement(multilingualtranslations)”onpage17
Generalsafety
Followtheserulestoensuregeneralsafety:
•Observegoodhousekeepingintheareaofthemachinesduringandaftermaintenance.
•Whenliftinganyheavyobject:
1.Makesurethatyoucanstandsafelywithoutslipping.
2.Distributetheweightoftheobjectequallybetweenyourfeet.
3.Useaslowliftingforce.Nevermovesuddenlyortwistwhenyouattempttolift.
4.Liftbystandingorbypushingupwithyourlegmuscles;thisactionremovesthestrainfromthe musclesinyourback.Donotattempttoliftanyobjectthatweighsmorethan16kg(35lb)orthat
youthinkistooheavyforyou.
•Donotperformanyactionthatcauseshazardstothecustomer,orthatmakestheequipmentunsafe.
•Beforeyoustartthemachine,makesurethatotherservicetechniciansandthecustomer'spersonnelare notinahazardousposition.
•Placeremovedcoversandotherpartsinasafeplace,awayfromallpersonnel,whileyouareservicing themachine.
•Keepyourtoolcaseawayfromwalkareassothatotherpeoplewillnottripoverit.
•Donotwearlooseclothingthatcanbetrappedinthemovingpartsofamachine.Makesurethatyour sleevesarefastenedorrolledupaboveyourelbows.Ifyourhairislong,fastenit.
•Inserttheendsofyournecktieorscarfinsideclothingorfastenitwithanonconductiveclip,about8 centimeters(3inches)fromtheend.
•Donotwearjewelry,chains,metal-frameeyeglasses,ormetalfastenersforyourclothing.
Attention:Metalobjectsaregoodelectricalconductors.
•Wearsafetyglasseswhenyouarehammering,drilling,soldering,cuttingwire,attachingsprings,using solvents,orworkinginanyotherconditionsthatmightbehazardoustoyoureyes.
•Afterservice,reinstallallsafetyshields,guards,labels,andgroundwires.Replaceanysafetydevice thatiswornordefective.
•Reinstallallcoverscorrectlybeforereturningthemachinetothecustomer.
•Fanlouversonthemachinehelptopreventoverheatingofinternalcomponents.Donotobstructfan louversorcoverthemwithlabelsorstickers.
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Electricalsafety
Observethefollowingruleswhenworkingonelectricalequipment.
Important:
Useonlyapprovedtoolsandtestequipment.Somehandtoolshavehandlescoveredwithasoftmaterial thatdoesnotinsulateyouwhenworkingwithliveelectricalcurrents. Manycustomershave,neartheirequipment,rubberoormatsthatcontainsmallconductivebersto decreaseelectrostaticdischarges.Donotusethistypeofmattoprotectyourselffromelectricalshock.
•Findtheroomemergencypower-off(EPO)switch,disconnectingswitch,orelectricaloutlet.Ifanelectrical accidentoccurs,youcanthenoperatetheswitchorunplugthepowercordquickly.
•Donotworkaloneunderhazardousconditionsornearequipmentthathashazardousvoltages.
•Disconnectallpowerbefore: –Performingamechanicalinspection –Workingnearpowersupplies –Removingorinstallingmainunits
•Beforeyoustarttoworkonthemachine,unplugthepowercord.Ifyoucannotunplugit,askthecustomer topower-offthewallboxthatsuppliespowertothemachine,andtolockthewallboxintheoffposition.
•Ifyouneedtoworkonamachinethathasexposedelectricalcircuits,observethefollowingprecautions: –Ensurethatanotherperson,familiarwiththepower-offcontrols,isnearyou.
Attention:Anotherpersonmustbetheretoswitchoffthepower,ifnecessary.
–Useonlyonehandwhenworkingwithpowered-onelectricalequipment;keeptheotherhandinyour
pocketorbehindyourback.
Attention:Anelectricalshockcanoccuronlywhenthereisacompletecircuit.Byobservingtheabove rule,youmaypreventacurrentfrompassingthroughyourbody.
–Whenusingtesters,setthecontrolscorrectlyandusetheapprovedprobeleadsandaccessoriesfor
thattester.
–Standonsuitablerubbermats(obtainedlocally,ifnecessary)toinsulateyoufromgroundssuchas
metaloorstripsandmachineframes. Observethespecialsafetyprecautionswhenyouworkwithveryhighvoltages;Instructionsforthese precautionsareinthesafetysectionsofmaintenanceinformation.Useextremecarewhenmeasuring highvoltages.
•Regularlyinspectandmaintainyourelectricalhandtoolsforsafeoperationalcondition.
•Donotusewornorbrokentoolsandtesters.
•Neverassumethatpowerhasbeendisconnectedfromacircuit.First,checkthatithasbeenpoweredoff.
•Alwayslookcarefullyforpossiblehazardsinyourworkarea.Examplesofthesehazardsaremoistoors, nongroundedpowerextensioncables,powersurges,andmissingsafetygrounds.
•Donottouchliveelectricalcircuitswiththereectivesurfaceofaplasticdentalmirror.Thesurfaceis conductive;suchtouchingcancausepersonalinjuryandmachinedamage.
•Donotservicethefollowingpartswiththepoweronwhentheyareremovedfromtheirnormaloperating placesinamachine: –Powersupplyunits –Pumps –Blowersandfans –Motorgenerators –Similarunitstolistedabove Thispracticeensurescorrectgroundingoftheunits.
•Ifanelectricalaccidentoccurs:
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–Usecaution;donotbecomeavictimyourself. –Switchoffpower. –Sendanotherpersontogetmedicalaid.
Safetyinspectionguide
Thepurposeofthisinspectionguideistoassistyouinidentifyingpotentiallyunsafeconditions.Aseach machinewasdesignedandbuilt,requiredsafetyitemswereinstalledtoprotectusersandservicetechnicians frominjury.Thisguideaddressesonlythoseitems.Youshouldusegoodjudgmenttoidentifypotential safetyhazardsduetoattachmentofnon-ThinkPadfeaturesoroptionsnotcoveredbythisinspectionguide.
Ifanyunsafeconditionsarepresent,youmustdeterminehowserioustheapparenthazardcouldbeand whetheryoucancontinuewithoutrstcorrectingtheproblem.
Considertheseconditionsandthesafetyhazardstheypresent:
•Electricalhazards,especiallyprimarypower(primaryvoltageontheframecancauseseriousorfatal electricalshock)
•Explosivehazards,suchasadamagedCRTfaceorabulgingcapacitor
•Mechanicalhazards,suchaslooseormissinghardware
Todeterminewhetherthereareanypotentiallyunsafeconditions,usethefollowingchecklistatthebeginning ofeveryservicetask.Beginthecheckswiththepoweroff,andthepowercorddisconnected.
Checklist:
1.Checkexteriorcoversfordamage(loose,broken,orsharpedges).
2.Poweroffthecomputer.Disconnectthepowercord.
3.Checkthepowercordfor:
a.Athird-wiregroundconnectoringoodcondition.Useametertomeasurethird-wireground
continuityfor0.1ohmorlessbetweentheexternalgroundpinandtheframeground.
b.Thepowercordshouldbethetypespeciedinthepartslist.
c.Insulationmustnotbefrayedorworn.
4.Checkforcrackedorbulgingbatteries.
5.Removethecover.
6.Checkforanyobviousnon-ThinkPadalterations.Usegoodjudgmentastothesafetyofany non-ThinkPadalterations.
7.Checkinsidetheunitforanyobviousunsafeconditions,suchasmetallings,contamination,wateror otherliquids,orsignsofreorsmokedamage.
8.Checkforworn,frayed,orpinchedcables.
9.Checkthatthepower-supplycoverfasteners(screwsorrivets)havenotbeenremovedortamperedwith.
Handlingdevicesthataresensitivetoelectrostaticdischarge
Anycomputerpartcontainingtransistorsorintegratedcircuits(ICs)shouldbeconsideredsensitiveto electrostaticdischarge(ESD.)ESDdamagecanoccurwhenthereisadifferenceinchargebetweenobjects. ProtectagainstESDdamagebyequalizingthechargesothatthemachine,thepart,theworkmat,andthe personhandlingthepartareallatthesamecharge.
Notes:
1.Useproduct-specicESDprocedureswhentheyexceedtherequirementsnotedhere.
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2.MakesurethattheESDprotectivedevicesyouusehavebeencertied(ISO9000)asfullyeffective.
WhenhandlingESD-sensitiveparts:
•Keepthepartsinprotectivepackagesuntiltheyareinsertedintotheproduct.
•Avoidcontactwithotherpeople.
•Wearagroundedwriststrapagainstyourskintoeliminatestaticonyourbody.
•Preventthepartfromtouchingyourclothing.Mostclothingisinsulativeandretainsachargeevenwhen youarewearingawriststrap.
•Useagroundedworkmattoprovideastatic-freeworksurface.Thematisespeciallyusefulwhen handlingESD-sensitivedevices.
•Selectagroundingsystem,suchasthoselistedbelow,toprovideprotectionthatmeetsthespecic servicerequirement.
Note:TheuseofagroundingsystemtoguardagainstESDdamageisdesirablebutnotnecessary.
–AttachtheESDgroundcliptoanyframeground,groundbraid,orgreen-wireground.
–Whenworkingonadouble-insulatedorbattery-operatedsystem,useanESDcommongroundor
referencepoint.Y oucanusecoaxorconnector-outsideshellsonthesesystems.
–Usetheroundgroundprongoftheacplugonac-operatedcomputers.
Groundingrequirements
Electricalgroundingofthecomputerisrequiredforoperatorsafetyandcorrectsystemfunction.Proper groundingoftheelectricaloutletcanbeveriedbyacertiedelectrician.
Safetynotices(multilingualtranslations)
Thesafetynoticesinthissectionareprovidedinthefollowinglanguages:
•English
•Arabic
•BrazilianPortuguese
•French
•German
•Hebrew
•Japanese
•Korean
•Spanish
•T raditionalChinese
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Lasercompliancestatement(multilingualtranslations)
Thelasercompliancestatementsinthissectionareprovidedinthefollowinglanguages:
•English
•Arabic
•BrazilianPortuguese
•French
•German
•Hebrew
•Japanese
•Korean
•Spanish
•T raditionalChinese
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Chapter2.Importantserviceinformation
Thischapterpresentsfollowingimportantserviceinformationthatappliestoallmachinetypessupportedby thismanual:
•“StrategyforreplacingFRUs”onpage23 –“Strategyforreplacingaharddiskdrive”onpage24 –“Importantnoticeforreplacingasystemboard”onpage24 –“Howtouseerrormessage”onpage24
•“StrategyforreplacingFRUsforCTO,CMV ,andGAV”onpage25 –“Productdenition”onpage25 –“FRUidenticationforCTO,CMV ,andGAVproducts”onpage25
Important:
•AdvisecustomerstocontacttheLenovoCustomerSupportCenteriftheyneedanyassistancein obtainingorinstallinganysoftwarexes,drivers,andBIOSdownloads.T elephonenumbersforLenovo Supportareavailableat: http://www.lenovo.com/support/phone
•SystemDisassembly/ReassemblyvideosthatshowtheFRUremovalsorreplacements fortheLenovo
®
authorizedservicetechniciansareavailableinthefollowingsupportsite:
http://www.lenovoservicetraining.com/ion/
StrategyforreplacingFRUs
Beforereplacingparts:
Makesurethatallsoftwarexes,drivers,andBIOSdownloadsareinstalledbeforereplacinganyFRUs listedinthismanual.
Afterasystemboardisreplaced,ensurethatthelatestBIOSisloadedtothesystemboardbefore completingtheserviceaction.
Todownloadsoftwarexes,drivers,andBIOS,gotohttp://www.lenovo.com/supportandclickDownload Drivers&Software.Thenfollowtheinstructionsonthescreentoinstallthenecessarysoftware.
UsethefollowingstrategytopreventunnecessaryexpenseforreplacingandservicingFRUs:
•IfyouareinstructedtoreplaceaFRUbutthereplacementdoesnotcorrecttheproblem,reinstall theoriginalFRUbeforeyoucontinue.
•Somecomputershavebothaprocessorboardandasystemboard.Ifyouareinstructedtoreplaceeither theprocessorboardorthesystemboard,andreplacingoneofthemdoesnotcorrecttheproblem, reinstallthatboard,andthenreplacetheotherone.
•IfanadapteroradeviceconsistsofmorethanoneFRU,anyoftheFRUsmaybethecauseoftheerror. Beforereplacingtheadapterordevice,removetheFRUs,onebyone,toseeifthesymptomschange. ReplaceonlytheFRUthatchangedthesymptoms.
Attention:Thesetupcongurationonthecomputeryouareservicingmayhavebeencustomized.Running AutomaticCongurationmayalterthesettings.Notethecurrentcongurationsettings(usingtheView Congurationoption);then,whenservicehasbeencompleted,verifythatthosesettingsremainineffect.
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Strategyforreplacingaharddiskdrive
Alwaystrytorunalow-levelformatbeforereplacingaharddiskdrive.Thiswillcauseallcustomerdataon theharddisktobelost.Besurethatthecustomerhasacurrentbackupofthedatabeforedoingthistask.
Attention:Thedrivestartupsequenceinthecomputeryouareservicingmayhavebeenchanged.Be extremelycarefulduringwriteoperationssuchascopying,saving,orformatting.Ifyouselectanincorrect drive,dataorprogramscanbeoverwritten.
Importantnoticeforreplacingasystemboard
Somecomponentsmountedonasystemboardareverysensitive.Improperhandlingofasystemboardcan causedamagetothosecomponents,andmaycauseasystemmalfunction.
Attention:Whenhandlingasystemboard:
•Donotdropasystemboardorapplyanyexcessiveforcetoit.
•Avoidroughhandlingofanykind.
•AvoidbendingasystemboardandhardpushingtopreventcrackingateachBGA(BallGridArray)chipset.
Howtouseerrormessage
Usetheerrorcodesdisplayedonthescreentodiagnosefailures.Ifmorethanoneerrorcodeisdisplayed, beginthediagnosiswiththersterrorcode.Whatevercausesthersterrorcodemayalsocausefalseerror codes.Ifnoerrorcodeisdisplayed,seewhethertheerrorsymptomislistedintheSymptom-to-FRU Indexforthecomputeryouareservicing.
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StrategyforreplacingFRUsforCTO,CMV ,andGAV
Productdenition
DynamicCongureT oOrder(CTO)
ThisprovidestheabilityforacustomertocongureaLenovosolutionfromaneSite,andhavethis congurationsenttofulllment,whereitisbuiltandshippeddirectlytothecustomer.Themachinelabel, ProductEntitlementWarehouse(PEW),eSupport,andtheHMMwillloadtheseproductsasthe4-digitMT and3-digitmodel,wheremodel=“CTO”(Example:1829-CTO).
CustomModelVariant(CMV)
ThisisauniquecongurationthathasbeennegotiatedbetweenLenovoandthecustomer.Aunique4-digit MTand3-digitmodelisprovidedtothecustomertoplaceorders(Example:1829-W15).ACMVisaspecial bidoffering.Therefore,itisNOTgenerallyannounced.
•TheMTMportionofthemachinelabelisthe4-digitMTand3-digitmodel,wheremodel=“CTO” (Example:1829-CTO).ThePRODUCTIDportionofthemachinelabelisthe4-digitMTand3-digitCMV model(Example:1829-W15).
•ThePEWrecordisthe4-digitMTand3-digitmodel,wheremodel=“CTO”(Example:1829-CTO).
•eSupportwillshowboththeCTOandCMVmachinetypemodels(Example:1829-CTOand1829-W15 willbefoundontheeSupportsite.)
•TheHMMwillhavethe4-digitMTand3-digitCTOmodelonly(Example:1829-CTO).Again,CMVsare custommodelsandarenotfoundintheHMM.
GeneralAnnounceVariant(GAV)
Thisisastandardmodel(xedconguration).GAVsareannouncedandofferedtoallcustomers.TheMTM portionofthemachinelabelisa4-digitMTand3-digitmodel,wheremodel=a“xedpartnumber”,not “CTO”(Example:1829-F1U).Also,PEW ,eSupport,andtheHMMwilllisttheseproductsunderthesame xedmodelnumber.
FRUidenticationforCTO,CMV,andGAVproducts
TherearethreeinformationresourcestoidentifywhichFRUsareusedtosupportCTO,CMV ,andGAV products.ThesesourcesarePEW,eSupport,andtheHardwareMaintenanceManual.
UsingPEW
•PEWistheprimarysourceforidentifyingFRUpartnumbersandFRUdescriptionsforthekeycommodities forCTO,CMVandGAVproductsataMT-serialnumberlevel.Anexampleofkeycommoditiesarehard diskdrives,systemboards,microprocessors,LiquidCrystalDisplays(LCDs),andmemory.
•Remember,allCTOandCMVproductsareloadedinPEWunderthe4-digitMTand3-digitmodel,where model=“CTO”(Example:1829-CTO).GAVsareloadedinPEWunderthe4-digitMTand3-digitmodel, wheremodel=a“xedpartnumber”,not“CTO”(Example:1829-F1U).
•PEWcanbeaccessedatthefollowingWebsite: http://www.lenovo.com/support/site.wss/document.do?lndocid=LOOK-WARNTY SelectWarrantylookup.InputtheMTandtheSerialnumberandthelistofkeycommoditieswillbe returnedinthePEWrecordunderCOMPONENTINFORMATION.
UsingeSupport
Forkeycommodities(examples-harddiskdrive,systemboard,microprocessor,LCD,andmemory)
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eSupportcanbeusedtoviewthewarrantystatusofkeycommoditiesbuiltinaparticularmachineserial(this isthesamerecordfoundinPEW).eSupportcanbeaccessedathttp://www.lenovo.com/support.
Toviewthewarrantystatusofthekeycommoditiesonyourcomputer,dothefollowing:
1.Gotohttp://www.lenovo.com/support.
2.ClickWarranty&Services.
3.ClickCheckWarrantyStatus.
4.OntheWarrantyStatusLookuppage,clickPartsLookup.
5.T ypeyourmachinetypeandserialnumber,andthenclickSubmit.
FortheremainingFRUs(thecompletelistofFRUsattheMTmodellevel)
eSupportalsocanbeusedtoviewthecompletelistofFRUsforamachinetypeandmodel.
ToviewthecompletelistofFRUs,dothefollowing:
1.Gotohttp://www.lenovo.com/support.
2.ClickParts&Accessories.
3.ProvideyourproductinformationorclickLaunchtoautomaticallyidentifyyourproduct.
4.ClickProduct&PartsDetail.
5.OnthePRODUCTANDPARTSDETAILpage,clickPartsDetailtoviewthecompletelistofFRUs.
UsingtheHardwareMaintenanceManual
Forkeycommodities(examples-harddiskdrive,systemboard,microprocessor,LCD,andmemory)
UsetheHardwareMaintenanceManualasabackuptoPEWandeSupporttoviewthecompletelistof FRUsattheMTmodellevel.
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Chapter3.Generalcheckout
Thischapterpresentsfollowinginformation:
•“Whattodorst”onpage27
•“Checkoutguide”onpage28 –“SystemsupportingtheLenovoThinkVantageT oolboxprogramandthePC-DoctorforDOS
diagnosticsprogram”onpage28
–“SystemsupportingtheLenovodiagnosticsprograms”onpage34
•“Powersystemcheckout”onpage36
Beforeyougotothecheckoutguide,besuretoreadthefollowingimportantnotes.
Importantnotes:
•Onlycertiedtrainedpersonnelshouldservicethecomputer.
•BeforereplacinganyFRU,readtheentirepageonremovingandreplacingFRUs.
•WhenyoureplaceFRUs,itisrecommendedtousenewnylon-coatedscrews.
•Beextremelycarefulduringsuchwriteoperationsascopying,saving,orformatting.Drivesinthecomputer thatyouareservicingsequencemighthavebeenaltered.Ifyouselectanincorrectdrive,dataorprograms mightbeoverwritten.
•ReplaceaFRUonlywithanotherFRUofthecorrectmodel.WhenyoureplaceaFRU,makesurethatthemodel ofthemachineandtheFRUpartnumberarecorrectbyreferringtotheFRUpartslist.
•AFRUshouldnotbereplacedbecauseofasingle,unreproduciblefailure.Singlefailurescanoccurfora varietyofreasonsthathavenothingtodowithahardwaredefect,suchascosmicradiation,electrostaticdischarge, orsoftwareerrors.ConsiderreplacingaFRUonlywhenaproblemrecurs.IfyoususpectthataFRUisdefective, cleartheerrorlogandrunthetestagain.Iftheerrordoesnotrecur,donotreplacetheFRU.
•BecarefulnottoreplaceanondefectiveFRU.
Whattodorst
WhenyoudoreturnaFRU,youmustincludethefollowinginformationinthepartsexchangeformor partsreturnformthatyouattachtoit:
1.Nameandphonenumberofservicetechnician
2.Dateofservice
3.Dateonwhichthemachinefailed
4.Dateofpurchase
5.Failuresymptoms,errorcodesappearingonthedisplay,andbeepsymptoms
6.ProcedureindexandpagenumberinwhichthefailingFRUwasdetected
7.FailingFRUnameandpartnumber
8.Machinetype,modelnumber,andserialnumber
9.Customer'snameandaddress
Note:Duringthewarrantyperiod,thecustomermayberesponsibleforrepaircostsifthecomputerdamage wascausedbymisuse,accident,modication,unsuitablephysicaloroperatingenvironment,orimproper maintenancebythecustomer.Followingisalistofsomecommonitemsthatarenotcoveredunderwarranty andsomesymptomsthatmightindicatethatthesystemwassubjectedtostressbeyondnormaluse.
Beforecheckingproblemswiththecomputer,determinewhetherthedamageiscoveredunderthewarranty byreferringtothefollowinglist:
Thefollowingarenotcoveredunderwarranty:
•LCDpanelcrackedfromtheapplicationofexcessiveforceorfrombeingdropped
•Scratched(cosmetic)parts
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•Distortion,deformation,ordiscolorationofthecosmeticparts
•Plasticparts,latches,pins,orconnectorsthathavebeencrackedorbrokenbyexcessiveforce
•Damagecausedbyliquidspilledintothesystem
•DamagecausedbytheimproperinsertionofaPCCardortheinstallationofanincompatiblecard
•Improperdiscinsertionoruseofanopticaldrive
•Diskettedrivedamagecausedbypressureonthediskettedrivecover,foreignmaterialinthedrive, ortheinsertionofadiskettewithmultiplelabels
•Damagedorbentdisketteejectbutton
•Fusesblownbyattachmentofanonsupporteddevice
•Forgottencomputerpassword(makingthecomputerunusable)
•Stickykeyscausedbyspillingaliquidontothekeyboard
•Useofanincorrectacadapteronlaptopproducts
Thefollowingsymptomsmightindicatedamagecausedbynonwarrantedactivities:
•Missingpartsmightbeasymptomofunauthorizedserviceormodication.
•Ifthespindleofaharddiskdrivebecomesnoisy,itmayhavebeensubjectedtoexcessiveforce, ordropped.
Checkoutguide
UsethefollowingproceduresasaguideinidentifyingandcorrectingproblemswiththeThinkPadNotebook.
Note:ThediagnostictestsareintendedtotestonlyThinkPadproducts.Theuseofnon- ThinkPadproducts, prototypecards,ormodiedoptionscanleadtofalseindicationsoferrorsandinvalidsystemresponses.
1.Identifythefailingsymptomsinasmuchdetailaspossible.
2.Verifythesymptoms.Trytore-createthefailurebyrunningthediagnostictestorbyrepeatingthe operation.
SystemsupportingtheLenovoThinkVantageToolboxprogramandthe PC-DoctorforDOSdiagnosticsprogram
ThesectionprovidesinformationaboutThinkPadcomputersthatsupporttheLenovoThinkVantage
®
ToolboxprogramandthePC-Doctor
®
forDOSdiagnosticsprogram.Somedescriptionsmightnotapply
toyourparticularcomputer.
DiagnosticsusingPC-DoctorforDOS
TheThinkPadNotebookhasatestprogramcalledPC-DoctorforDOS(hereaftercalledPC-Doctor.)Youcan detecterrorsbyrunningthediagnosticstestincludedinPC-Doctor.
Note:PC-DoctorforDOSisavailableatthefollowingWebsite:
http://www.lenovo.com/support
TocreatethePC-DoctordiagnosticCD,followtheinstructionsontheWebsite.
Forsomepossiblecongurationsofthecomputer,PC-Doctormightnotruncorrectly.T oavoidthisproblem, youneedtoinitializethecomputersetupbyuseoftheBIOSSetupUtilitybeforeyourunPC-Doctor.
ToenterBIOSSetupUtility,doasfollows:
1.T urnonthecomputer.
2.WhentheThinkPadlogocomesup,immediatelypressF1toentertheBIOSSetupUtility.
28HardwareMaintenanceManual
Page 35
Note:Ifasupervisorpasswordhasbeensetbythecustomer,BIOSSetupUtilitymenuappearsafterthe passwordisentered.Y oucanstarttheBIOSSetupUtilitybypressingEnterinsteadofenteringthesupervisor password;however,youcannotchangetheparametersthatareprotectedbythesupervisorpassword.
OntheBIOSSetupUtilityscreen,pressF9,Enter,F10,andthenEnter.
Note:Whenyouinitializethecomputerconguration,somedevicesaredisabled,suchastheserialport.If youtestoneofthesedevices,youwillneedtoenableitbyusingCongurationutilityforDOS.Theutilityis availableonthefollowingWebsite:http://www.lenovo.com/support
PC-Doctorcannotbeusedtotestadevicethatisinthedockingstation,evenifthecomputersupportsthe dockingstation.TotestaUSBdevice,connectittotheUSBconnectorofthecomputer.
Testingthecomputer Note:ThePC-DoctorforDOSCD-R/CD-RWdiscsupportsonlytestofinternalopticaldiscdrives(CD-RW,
CD-RW/DVDCombo,andDVDMultidrives)onThinkPadcomputers.Itdoesnotsupporttestofanyoptical discdrivesconnectedthroughUSBdevices,PCcards,CardBuscards,orsimilar.TheUSBlimitationonly appliestotestingofthedevice.UsingabootablePC-DoctorforDOSCD/DVD,thecomputercanbe startedfromaUSBattachedopticaldrive.
Torunthetest,doasfollows:
1.T urnoffthecomputer.
2.Makesurethattheopticaldrivethatissupportedasastartupdeviceisinstalledtothecomputer.
3.T urnonthecomputer.Ifthecomputercannotbepoweredon,goto“Powersystemcheckout”on page36,andcheckthepowersources.
Ifanerrorcodeappears,goto“Symptom-to-FRUindex”onpage43.
4.WhentheThinkPadlogocomesup,immediatelypressF12toentertheBootMenu.
5.InsertthePC-DoctorCDintotheopticaldrive.
6.PresscursorkeystoselectA TAPICDx(x:0,1,...)andthenpressEnter.
7.Followtheinstructionsonthescreen.
8.ThemainpanelofPC-Doctorappears.
9.SelectDiagnosticswiththearrowkeys,andpressEnter.
Note:Y oucanselectanitemnotonlywiththearrowkeys,butalsowiththeT rackPoint
®
pointer.
InsteadofpressingEnter,clicktheleftbutton.
Apull-downmenuappears.(Itsexactformdependsonthemodel.)
Note:PC-Doctormenudoesnotmeantheformalsupportdevicelist.Someunsupporteddevicenames mayappearinthePC-Doctormenu.
Chapter3.Generalcheckout29
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Diagnostics
Run Normal Test Run Quick Test CPU/Coprocessor Systemboard Video Adapter Fixed Disks Diskette Drives Other Devices Communication
Advanced Memory Tests
Interactive Tests Hardware Info Utility Quit F1=Help
PC-DOCTOR 2.0 Copyright 2008 PC-Doctor, Inc. All Rights Reserved.
Use the cursor keys and ESC to move in menus.Press ENTER to select.
Wireless LAN
Theoptionsonthetestmenuareasfollows:
DiagnosticsInteractiveT ests
•RunNormalTest
•RunQuickTest
•CPU/Coprocessor
•Systemboard
•VideoAdapter
•FixedDisks
•DisketteDrives
•OtherDevices
•Communication
•WirelessLAN
•AdvancedMemoryT ests
•Keyboard
•Video
•InternalSpeaker
•Mouse
•Diskette
•SystemLoad
•OpticalDriveTest
•IntelWLANRadioTest
Notes:
•IntheKeyboardtestinInteractiveT ests,theFnkeyshouldbehelddownforatleast2seconds;otherwise,it cannotbesensed.
•VideoAdaptertestsupportsonlytheLCDdisplayontheThinkPadNotebook.Ifyouhaveanexternalmonitor attachedtoyourcomputer,detachitbeforerunningPC-DoctorforDOS.
•T otestDigitalSignatureChip,thesecuritychipmustbesettoActive.
10.Runtheapplicablefunctiontest.
11.Followtheinstructionsonthescreen.Ifthereisaproblem,PC-Doctorshowsmessagesdescribingit.
12.T oexitthetest,selectQuit—ExitDiag.Tocancelthetest,pressEsc.
Note:AfterrunningPC-Doctor,checkthetimeanddateonthesystemandresetthemiftheyareincorrect.
DetectingsysteminformationwithPC-Doctor
PC-Doctorcandetectthefollowingsysteminformation:
30HardwareMaintenanceManual
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HardwareInfo
•SystemConguration
•MemoryContents
•PhysicalDiskDrives
•LogicalDiskDrives
•VGAInformation
•IDEDriveInfo
•PCIInformation
•PNPISAInfo
•SMBIOSInfo
•VESALCDInfo
•HardwareEventsLog
Utility
•RunExternalTests
•SurfaceScanHardDisk
•BenchmarkSystem
•DOSShell
•T echSupportForm
•BatteryRundown
•ViewT estLog
•PrintLog
•SaveLog
•FullEraseHardDrive
•QuickEraseHardDrive
LenovoThinkVantageT oolbox
LenovoThinkVantageT oolboxisadiagnosticprogramthatworksthroughtheWindows
®
operatingsystem. Itenablesyoutoviewsymptomsofcomputerproblemsandsolutionsforthem,andincludesautomatic noticationwhenactionisrequired,computingassistance,advanceddiagnostics,anddiagnostichistory.
Notes:
•ThelatestLenovoThinkVantageToolboxisavailableatthefollowingWebsite:
http://www.lenovo.com/support
•T oinstallthelatestLenovoThinkVantageT oolboxonthecomputer,followtheinstructionsontheWebsite.
Torunthisprogram,doasfollows:
Windows7:
WhiletheWindowsoperatingsystemisrunning,presstheThinkVantagebutton.
Youcanalsorunthisprogramaseitherofthefollowing:
•ClickStart➙AllPrograms➙LenovoThinkVantageTools➙SystemHealthandDiagnostics.
•ClickStart➙ControlPanel➙SystemandSecurity➙Lenovo-SystemHealthandDiagnostics.
WindowsVista
®
andWindowsXP:
ClickStart➙AllPrograms➙LenovoServices➙LenovoSystemT oolbox.
Followtheinstructionsonthescreen.LenovoThinkVantageToolboxalsohasproblemdeterminationaids thatdeterminesoftwareandusageproblems.
Foradditionalinformationaboutthisprogram,seetheHelpfortheprogram.
Chapter3.Generalcheckout31
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PC-DoctorforRescueandRecovery
InsomemodelsofThinkPadNotebook,theRescueandRecovery®workspaceenablesyoutorunthe PC-Doctorprogramtotestthehardwarefeaturesofthecomputer.
Torunthetest,click“RunDiagnostics”ontheRescueandRecoverymainscreen.
32HardwareMaintenanceManual
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FRUtests
ThefollowingtableshowsthetestforeachFRU.
Table1.FRUtests
FRUApplicabletest
Systemboard1.Diagnostics➙CPU/Coprocessor
2.Diagnostics➙Systemboard
3.IfthedockingstationortheportreplicatorisattachedtotheThinkPadNotebook, detachit.
4.Placethecomputeronahorizontalsurface,andrunDiagnostics➙ThinkPad
Devices➙HDDActiveProtectionT est.
Note:Donotapplyanyphysicalshocktothecomputerwhilethetestisrunning.
Power
Diagnostics➙ThinkPadDevices➙ACAdapter,Battery1(Battery2)
LCDunit
1.Diagnostics➙VideoAdapter
2.InteractiveT ests➙Video
Audio
EntertheBIOSSetupUtilityandchangeSerialAT A(SATA)settingtoCompatibility, andrunDiagnostics➙OtherDevice➙ConexantAudio.
SpeakerInteractiveT ests➙InternalSpeaker
Note:OnceAudiotestisdone,thenosoundisheardthistest.Inthiscase,turnoff andturnonthecomputer.Then,runthistestagain.
Keyboard
1.Diagnostics➙Systemboard➙Keyboard
2.InteractiveT ests➙Keyboard
EntertheBIOSSetupUtilityandchangeSerialAT A(SATA)settingtoCompatibility, andrunDiagnostics➙FixedDisks.
Harddiskdriveorsolid-state drive
Youcanalsodiagnosethedrivewithoutstartinguptheoperatingsystem.T odiagnose thedrivefromtheBIOSSetupUtility,doasfollows:
1.Removeanydiskettefromthediskettedrive,andthenturnoffthecomputer.
2.Turnonthecomputer.
3.Whilethemessage,“T ointerruptnormalstartup,presstheblueThinkVangate button,”isdisplayedatthelowerleftofthescreen,pressF1toentertheBIOS SetupUtility.
4.Usingcursorkeys,selectHDDdiagnosticprogram.Pressenter.
5.Usingcursorkeys,selectMainharddiskdriveorUltrabayharddiskdrive.
6.PressEntertostartthediagnosticprogram.
Diskettedrive1.Diagnostics➙DisketteDrives
2.InteractiveT ests➙Diskette
Opticaldrive1.Diagnostics➙OtherDevices➙OpticalDrive
2.InteractiveT ests➙OpticalDriveT est
Memory
1.IftwoDIMMsareinstalled,removeoneofthemandrunDiagnostics➙Advanced MemoryT ests.
2.Iftheproblemdoesnotrecur,returntheDIMMtoitsplace,removetheotherone, andrunthetestagain.
Chapter3.Generalcheckout33
Page 40
Table1.FRUtests(continued)
FRUApplicabletest
TrackPointorpointing device
IftheTrackPointdoesnotwork,checkthecongurationasspeciedintheBIOSSetup Utility.IftheTrackPointisdisabled,selectAutomatictoenableit.
AfteryouusetheTrackPoint,thepointermaydriftonthescreenforashorttime.This driftcanoccurwhenaslight,steadypressureisappliedtotheTrackPointpointer. Thissymptomisnotahardwareproblem.Ifthepointerstopsafterashorttime,no serviceactionisnecessary.
IfenablingtheT rackPointdoesnotcorrecttheproblem,continuewiththefollowing:
•InteractiveTests➙Mouse
TouchPad
IftheTouchPaddoesnotwork,checkthecongurationasspeciedintheBIOSSetup Utility.IftheT ouchPadisdisabled,selectAutomatictoenableit.IfenablingtheTouch Paddoesnotcorrecttheproblem,continuewiththefollowing:
•InteractiveTests➙Mouse
SystemsupportingtheLenovodiagnosticsprograms
ThesectionprovidesinformationaboutThinkPadcomputersthatsupporttheLenovodiagnosticsprograms. Somedescriptionsmightnotapplytoyourparticularcomputer.
TheLenovodiagnosticsprogramsincludefollowing:
•LenovoSolutionCenter
•Quicktestprograms
•UEFIdiagnosticprogram
•Bootablediagnosticprograms
LenovoSolutionCenter
TheLenovoSolutionCenterprogramenablesyoutotroubleshootandresolvecomputerproblems.It combinesdiagnostictests,systeminformationcollection,securitystatus,andsupportinformation,along withhintsandtipsformaximumsystemperformance.
Note:TheLenovoSolutionCenterprogramisavailableonlyonmodelspreinstalledwiththeWindows7 operatingsystem.Italsocanbedownloadedfromhttp://www.lenovo.com/diags.
ToruntheLenovoSolutionCenterprogram,clickStart➙ControlPanel➙SystemandSecurity➙Lenovo
-SystemHealthandDiagnostics,andthenfollowtheinstructionsonthescreen.
Foradditionalinformationaboutthisprogram,seethehelpinformationsystem.
Quicktestprograms
LenovoHardDriveQuickTestandLenovoMemoryQuickT estaretwoquicktestprogramsthatenableyou totroubleshootandresolvecomputerinternalstorageandmemoryproblems.
Notes:
•IfthecomputeryouareservicingisnotinstalledwiththeLenovoSolutionCenterprogram,youcan downloadthequicktestprogramsfromtheLenovoSupportWebsite.
•ThetwoprogramsareapplicabletocomputersinstalledwiththeWindows7,WindowsXP ,Windows Server2003,orWindowsServer2008operatingsystem.
34HardwareMaintenanceManual
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Todownloadandinstallaquicktestprogram,gotohttp://www.lenovo.com/diags,andfollowtheinstructions ontheWebsite.
Torunaquicktestusingthedownloadedprogram,dothefollowing:
1.GototheC:\SWTOOLS\ldiagfolder.
2.Double-clickthegui_lsc_lite.exele.
3.WhentheUserAccountControlwindowopens,clickY es.
4.Selectthedeviceclasstobetested.
5.Selectthedevicestobetested.
6.Selecttheteststobeperformed.
7.Followtheinstructionsonthescreentostartthetest.Whenaproblemisdetected,information messageswillbedisplayed.Refertothemessagestotroubleshoottheproblem.
UEFIdiagnosticprogram
AUEFIdiagnosticprogramispreinstalledonthecomputer.Itenablesyoutotestmemoryandinternal storageproblems,viewsysteminformation,andcheckandrecoverbadsectorsoninternalstoragedevices.
ToruntheUEFIdiagnosticprogram,dothefollowing:
1.T urnonthecomputer.Ifthecomputercannotbeturnedon,goto“Powersystemcheckout”onpage36, andcheckthepowersources.Ifanerrorcodeisdisplayed,goto“Symptom-to-FRUindex”onpage43 forerrorcodedescriptionsandtroubleshootinghints.
2.WhentheThinkPadlogoisdisplayed,repeatedlypressandreleasetheF12key.WhentheBootMenu windowopens,releasetheF12key.
3.PresstheTabkeytoswitchtotheApplicationMenuwindow.
4.UsethearrowkeystoselectLenovoDiagnosticsandthenpressEnter.ThemainscreenoftheUEFI diagnosticprogramisdisplayed.
5.Followtheinstructionsonthescreentousethediagnosticprogram.
Theoptionsonthemainscreenareasfollows:
TestsTools
•QuickMemoryTest
•QuickStorageDeviceT est
•ExitApplication
•SystemInformation
•RecoverBadSectorsTool
Bootablediagnosticprograms
IfthecomputeryouareservicingisnotinstalledwiththeUEFIdiagnosticprogram,youcandownloada bootablediagnosticprogramfromtheLenovoSupportWebsite.Thebootablediagnosticprogramsenable youtotestcomputermemoryandinternalstoragedevices,viewsysteminformation,andcheckandrecover theinternalstoragedevices.Tousethebootablediagnosticprograms,youcancreateabootablediagnostic mediumonaUSBdeviceorCD.
Tocreateabootablediagnosticmedium,dothefollowing:
1.Gotohttp://www.lenovo.com/diags.
2.ClickLenovoBootableDiagnostics.
3.FollowtheinstructionsontheWebsitetocreateabootablediagnosticmediumonaUSBdeviceorCD.
Tousethediagnosticmediumyouhavecreated,dooneofthefollowing:
Chapter3.Generalcheckout35
Page 42
•IfyouhavecreatedthebootablediagnosticmediumonaUSBdevice,dothefollowing:
1.AttachtheUSBdevicetothecomputer.
2.T urnonthecomputer.Ifthecomputercannotbeturnedon,goto“Powersystemcheckout”onpage 36
,andcheckthepowersources.Ifanerrorcodeisdisplayed,goto“Symptom-to-FRUindex”on
page43forerrorcodedescriptionsandtroubleshootinghints.
3.WhentheThinkPadlogoisdisplayed,repeatedlypressandreleasetheF12key.WhentheBoot Menuwindowopens,releasetheF12key.
4.UsethearrowkeystoselectUSBHDDandthenpressEnter.Thediagnosticprogramwillbe launchedautomatically.
5.Followtheinstructionsonthescreentousethediagnosticprogram.
•IfyouhavecreatedthebootablediagnosticmediumonaCD,dothefollowing:
1.T urnonthecomputer.Ifthecomputercannotbeturnedon,goto“Powersystemcheckout”onpage 36,andcheckthepowersources.Ifanerrorcodeisdisplayed,goto“Symptom-to-FRUindex”on page43forerrorcodedescriptionsandtroubleshootinghints.
2.InserttheCDintotheopticaldrive.
3.Restartthecomputer.
4.WhentheThinkPadlogoisdisplayed,repeatedlypressandreleasetheF12key.WhentheBoot Menuwindowopens,releasetheF12key.
5.UsethearrowkeystoselectA T APICDx(x:0,1,...)andthenpressEnter.Thediagnosticprogram willbelaunchedautomatically.
6.Followtheinstructionsonthescreentousethediagnosticprogram.
Powersystemcheckout
Toverifyasymptom,dothefollowing:
1.T urnoffthecomputer.
2.Removethebatterypack.
3.Connecttheacadapter.
4.Checkthatpowerissuppliedwhenyouturnonthecomputer.
5.T urnoffthecomputer.
6.Disconnecttheacadapterandinstallthechargedbatterypack.
7.Checkthatthebatterypacksuppliespowerwhenyouturnonthecomputer.
Ifyoususpectapowerproblem,seetheappropriateoneofthefollowingpowersupplycheckouts:
•“CheckingtheACadapter”onpage36
•“Checkingoperationalcharging”onpage37
•“Checkingthebatterypack”onpage37
•“Checkingthebackupbattery”onpage38
CheckingtheACadapter
YouareherebecausethecomputerfailsonlywhentheACadapterisused.
•Ifthepowerproblemoccursonlywhenthedockingstationortheportreplicatorisused,replacethe dockingstationortheportreplicator.
•Ifthepower-onindicatordoesnotturnon,checkthepowercordoftheACadapterforcorrectcontinuity andinstallation.
•Ifthecomputerdoesnotchargeduringoperation,goto“Checkingoperationalcharging”onpage37.
TochecktheACadapter,dothefollowing:
1.UnplugtheACadaptercablefromthecomputer.
36HardwareMaintenanceManual
Page 43
2.MeasuretheoutputvoltageattheplugoftheACadaptercable.Seethefollowinggure:
Pin
Voltage(Vdc)
1+20
20
3
Ground
1
2
3
(20V)
Note:Outputvoltageacrosspin2oftheacpoweradaptermightdifferfromtheoneyouareservicing.
3.Ifthevoltageisnotcorrect,replacetheACadapter.
4.Ifthevoltageisacceptable,dothefollowing:
•Replacethesystemboard.
•IftheproblempersistsandyoursystemisinstalledwiththePCdoctorforDOS,goto“FRUtests” onpage33.
Note:NoisefromtheACadapterdoesnotalwaysindicateadefect.
Checkingoperationalcharging
Tocheckwhetherthebatterychargesproperlyduringoperation,useadischargedbatterypackorabattery packthathaslessthan50%ofthetotalpowerremainingwheninstalledinthecomputer.
Performoperationalcharging.Ifthebatterystatusindicatororicondoesnotturnon,removethebattery packandletitreturntoroomtemperature.Reinstallthebatterypack.Ifthechargeindicatororiconstilldoes notturnon,replacethebatterypack.
Ifthechargeindicatorstilldoesnotturnon,replacethesystemboard.Thenreinstallthebatterypack.Ifitis stillnotcharged,gotothenextsection.
Checkingthebatterypack
BatterychargingdoesnotstartuntilthePowerManagerBatteryGaugeshowsthatlessthan96%ofthe totalpowerremains;underthisconditionthebatterypackcanchargeto100%ofitscapacity.Thisprotects thebatterypackfrombeingoverchargedorfromhavingashortenedlife.
Tocheckyourbattery,moveyourcursortothePowerManagerBatteryGaugeiconintheicontrayofthe Windowstaskbarandwaitforamoment(butdonotclick),andthepercentageofbatterypowerremaining isdisplayed.T ogetdetailedinformationaboutthebattery,double-clickthePowerManagerBattery Gaugeicon.
Note:Ifthebatterypackbecomeshot,itmaynotbeabletocharge.Removeitfromthecomputerandleave itatroomtemperatureforawhile.Afteritcoolsdown,reinstallandrechargeit.
Tocheckthebatterypack,dothefollowing:
1.Poweroffthecomputer.
2.Removethebatterypackandmeasurethevoltagebetweenbatteryterminals1(+)and7(-).Seethe followinggure:
Chapter3.Generalcheckout37
Page 44
Terminal
Voltage(Vdc)
1+0to+16.8
7
Ground(-)
1(+)
2(+)
3
4
5
6(-)
7(-)
3.Ifthevoltageislessthan+11.0Vdc,thebatterypackhasbeendischarged.
Note:Rechargingwilltakeatleast3hours,eveniftheindicatordoesnotturnon.
Ifthevoltageisstilllessthan+11.0Vdcafterrecharging,replacethebattery.
4.Ifthevoltageismorethan+11.0Vdc,measuretheresistancebetweenbatteryterminals5and7. Theresistancemustbe4to30KΩ.Iftheresistanceisnotcorrect,replacethebatterypack.Ifthe resistanceiscorrect,replacethesystemboard.
Checkingthebackupbattery
Dothefollowing:
1.Poweroffthecomputer,andunplugtheacadapterfromit.
2.T urnthecomputerupsidedown.
3.Removethebatterypack(see“1010Batterypack”onpage66).
4.Removethebackupbattery(see“1100Backupbattery”onpage80).
5.Measurethevoltageofthebackupbattery.Seethefollowinggure.
Wire
Voltage(Vdc)
Red+2.5to+3.2
Black
Ground
•Ifthevoltageiscorrect,replacethesystemboard.
•Ifthevoltageisnotcorrect,replacethebackupbattery.
•Ifthebackupbatterydischargesquicklyafterreplacement,replacethesystemboard.
38HardwareMaintenanceManual
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Chapter4.Relatedserviceinformation
Thischapterpresentsfollowinginformation:
•“RestoringthefactorycontentsbyusingRecoveryDiscSet”onpage39
•“Passwords”onpage40
•“Powermanagement”onpage42
•“Symptom-to-FRUindex”onpage43
ServiceWebsite:
Whenthelatestmaintenancedisketteandthesystemprogramservicediskettebecomeavailable,they willbepostedonhttp://www.lenovo.com/support.
RestoringthefactorycontentsbyusingRecoveryDiscSet
Whentheharddiskdrive(HDD)orsolid-statedrive(SSD)isreplacedbecauseofafailure,noproductrecovery programisonthenewdrive.Inthiscase,youmustusetheRecoveryDiscSetforthecomputer.Orderthe RecoveryDiscSetandthedriveatthesametimesothatyoucanrecoverthenewdrivewiththepre-installed softwarewhentheyarrive.Forinformationonwhichdiscstoorder,see“Recoverydiscs”onpage156
.
TherecoverydiscsetconsistsoftheuserinstructionsandthefollowingsetofDVDstorestorethecomputer totheoriginalfactoryconguration.
OperatingSystemRecoveryDisc(onedisc)
ThisdiscrestorestheMicrosoft
®
Windowsoperating
system.Usethisdisctostarttherecoveryprocess.
ApplicationsandDriversRecoveryDisc(oneor morediscs)
Thisdiscrestoresthepreinstalledapplicationsand driversonthecomputer.
SupplementalRecoveryDisc
Thisdisccontainsadditionalcontent,suchas updatestothesoftwarethatwaspreinstalledonthe computer.Notallrecoverydiscsetscomewitha SupplementalRecoveryDisc.
Notes:
•Y oumusthaveaDVDdrivetousetherecoverydiscs.IfyoudonothaveaninternalDVDdrive,you canuseanexternalUSBDVDdrive.
•Duringtherecoveryprocess,alldataonthedrivewillbedeleted.Ifpossible,copyanyimportantdata orpersonallesthatyouwanttokeepontoremovablemediaoranetworkdrivebeforeyoustartthe recoveryprocess.
Torestorethecomputertotheoriginalfactorycongurationusingtherecoverydiscset,dothefollowing:
Note:Recoverycantakeonetotwohourstocomplete.Thelengthoftimedependsonthemethodyouuse.Ifyou userecoverydiscs,therecoveryprocesswilltakeabouttwohours.
1.MaketheCD/DVDdrivetherststartupdeviceinthestartupsequenceusingthefollowingprocedure:
a.PressandholddowntheF1key,andthenturnonthecomputer.Whenthelogoscreenisdisplayed
orifyouhearrepeatingbeeps,releasetheF1key.TheSetupUtilityprogramopens.
b.UsethearrowkeystoselectStartup➙Boot.
c.SelecttheCD/DVDdriveasthe1stBootDevice.
2.InserttheOperatingSystemRecoveryDiscintotheDVDdrive.
©CopyrightLenovo2010,2012
39
Page 46
3.PressF10tosavetheSetupUtilitycongurationchanges.Followtheinstructionsonthescreento begintherecoveryprocess.
4.SelectyourlanguageandclickNext.
5.Readthelicense.Ifyouagreewiththetermsandconditions,selectIacceptthesetermsand conditionsandthenclickNext.Ifyoudonotagreewiththetermsandconditions,followthe instructionsonthescreen.
6.ClickY esinthedisplayedwindowtobegintheoperatingsystemrecoveryprocess.
7.InserttheApplicationsandDriversRecoveryDiscwhenpromptedandthenclickOKtobeginthe applicationsanddriversrecoveryprocess.
8.IfyouhaveaSupplementalRecoveryDisc,insertitwhenpromptedandclickY es.Ifyoudonothavea SupplementalRecoveryDisc,clickNo.
9.Whenallofthedatahasbeencopiedfromthelastdiscinthesetandhasbeenprocessed,removethe discandrestartthecomputer.
Note:Therestoftherecoveryprocessisfullyautomatedandnoactionisrequiredbyyou.The computerwillrestartintotheMicrosoftWindowsdesktopseveraltimesandyoumightexperience periodswhennoactivityisapparentonthescreenforseveralminutesatatime.Thisisnormal.
10.Whentherecoveryprocessiscomplete,theSetUpWindowsscreenisdisplayed.Followthe instructionsonthescreentocompletetheWindowssetup.
11.AfteryouhavecompletedtheWindowssetup,youmightwanttorestoretheoriginalstartupsequence. StarttheSetupUtilityprogramandthenpressF9torestorethedefaultsettings.PressF10tosaveand exittheSetupUtility.
Note:Afterrestoringadrivetothefactorydefaultsettings,youmightneedtoreinstallsomedevicedrivers.
Passwords
AsmanyasthreepasswordsmaybeneededforanyThinkPadNotebook:thepower-onpassword(POP), thehard-diskpassword(HDP),andthesupervisorpassword(SVP).
Ifanyofthesepasswordshasbeenset,apromptforitappearsonthescreenwheneverthecomputeris turnedon.Thecomputerdoesnotstartuntilthepasswordisentered.
Note:IfonlyanSVPisinstalled,thepasswordpromptdoesnotappearwhentheoperatingsystemisbooted.
Power-onpassword
Apower-onpassword(POP)protectsthesystemfrombeingpoweredonbyanunauthorizedperson.The passwordmustbeenteredbeforeanoperatingsystemcanbebooted.ForhowtoremovethePOP ,see “Howtoremovethepower-onpassword”onpage41.
Hard-diskpassword
Therearetwohard-diskpasswords(HDPs):
•UserHDP—fortheuser
•MasterHDP—forthesystemadministrator,whocanuseittogetaccesstotheharddiskeveniftheuser haschangedtheuserHDP
Note:TherearetwomodesfortheHDP:UseronlyandMaster+User.TheMaster+Usermoderequires twoHDPs;thesystemadministratorentersbothinthesameoperation.Thesystemadministratorthen providestheuserHDPtothesystemuser.
Attention:IftheuserHDPhasbeenforgotten,checkwhetheramasterHDPhasbeenset.Ifithas,itcanbe usedforaccesstotheharddiskdrive.IfnomasterHDPisavailable,neitherLenovonorLenovoauthorized
40HardwareMaintenanceManual
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servicetechniciansprovideanyservicestoreseteithertheuserorthemasterHDP ,ortorecoverdatafrom theharddiskdrive.Theharddiskdrivecanbereplacedforascheduledfee.
ForhowtoremovethePOP ,see“Howtoremovethehard-diskpassword”onpage41.
Supervisorpassword
Asupervisorpassword(SVP)protectsthesysteminformationstoredintheBIOSSetupUtility.Theusermust entertheSVPinordertogetaccesstotheBIOSSetupUtilityandchangethesystemconguration.
Attention:IftheSVPhasbeenforgottenandcannotbemadeavailabletotheservicetechnician,thereisno serviceproceduretoresetthepassword.Thesystemboardmustbereplacedforascheduledfee.
Howtoremovethepower-onpassword
ToremoveaPOPthatyouhaveforgotten,dothefollowing:
(A)IfnoSVPhasbeenset:
1.T urnoffthecomputer.
2.Removethebatterypack.Forhowtoremovethebatterypack,see“1010Batterypack”onpage66.
3.Removethebackupbattery.Forhowtoremovethebackupbattery,see“1100Backupbattery”on page80.
4.Connecttheacpoweradapter.T urnonthecomputerandwaituntilthePOSTends.AfterthePOST ends,thepasswordpromptwillnotbedisplayed.Thepower-onpasswordhasbeenremoved.
5.Reinstallthebackupbatteryandthebatterypack.
(B)IfanSVPhasbeensetandisknownbytheservicetechnician:
1.T urnonthecomputer.
2.WhentheThinkPadlogoisdisplayed,immediatelypressF1.
3.T ypethesupervisorpasswordtoentertheThinkPadSetupprogram.
4.SelectSecurity.
5.SelectPassword.
6.SelectPower-OnPassword.
7.T ypethecurrentsupervisorpasswordintheEnterCurrentPasswordeld.ThenleavetheEnter NewPasswordeldblank,andpressEntertwice.
8.IntheChangeshavebeensavedwindow,pressEnter.
9.PressF10tosavechangesandexittheThinkPadSetupprogram.
Howtoremovethehard-diskpassword
Attention:IfUseronlymodeisselectedandtheuserHDPhasbeenforgottenandcannotbemade
availabletotheservicetechnician,neitherLenovonorLenovoauthorizedservicetechniciansprovideany servicestoresettheuserHDPsortorecoverdatafromtheharddiskdrive.Theharddiskdrivecanbe replacedforascheduledfee.
ToremoveauserHDPthathasbeenforgotten,whentheSVPandthemasterHDPareknown,dothe following:
1.T urnonthecomputer.
2.WhentheThinkPadlogocomesup,immediatelypressF1toenterBIOSSetupUtility.Formodels supportingthePassphrasefunction,pressF1whileHDPiconisappearingonthescreen;thenenterthe masterHDP .Fortheothermodels,enterthemasterHDP .
Chapter4.Relatedserviceinformation41
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Note:TocheckwhethertheThinkPadNotebookyouareservicingsupportsthePassphrasefunction, entertheBIOSSetupUtilityandgotoSecurity➙Password.IfUsingPassphraseitemisdisplayed inthemenu,thisfunctionisavailableontheThinkPadNotebook.
3.SelectSecurity,usingthecursordirectionalkeystomovedownthemenu.
4.SelectPassword.
5.SelectHard-diskxpassword,wherexistheletteroftheharddiskdrive.Apop-upwindowopens.
6.SelectMasterHDP.
7.T ypethecurrentmasterHDPintheEnterCurrentPasswordeld.thenleavetheEnterNewPassword eldblank,andpressEntertwice.
8.PressF10.
9.SelectYesintheSetupCongurationwindow.BothuserHDPandmasterHDPwillhavebeenremoved.
Powermanagement
Toreducepowerconsumption,thecomputerhasthreepowermanagementmodes:screenblank,sleep (standbyinWindowsXP),andhibernation.
Screenblankmode
Ifthetimesetonthe“Turnoffmonitor”timerintheoperatingsystemexpires,theLCDbacklightturnsoff.
Toputthecomputerintoscreenblankmode,doasfollows:
1.PressFn+F3.Apanelforselectingapowerplan(inWindowsXP ,powerscheme)appears.
2.SelectPoweroffdisplay(keepcurrentpowerplan)(inWindowsXP,keepcurrentpowerscheme).
Youcanalsoputthecomputerintoscreenblankmode,pressThinkVantagebuttonandusetheThinkVantage ProductivityCenter.
Note:IfthecomputerisaWindows7model,itdoesnotsupportThinkVantageProductivityCenter.
Toendscreenblankmodeandresumenormaloperation,pressanykey.
Sleep(standby)mode
Whenthecomputerenterssleep(standby)mode,thefollowingeventsoccurinadditiontowhatoccurs inscreenblankmode:
•TheLCDispoweredoff.
•Theharddiskdriveispoweredoff.
•TheCPUstops.
Toentersleep(standby)mode,pressFn+F4.
Note:YoucanchangetheactionoftheFn+F4keycombinationbychangingthesettingsinPowerManager.
Incertaincircumstances,thecomputergoesintosleep(standby)modeautomatically:
•Ifa“suspendtime”hasbeensetonthetimer,andtheuserdoesnotdoanyoperationwiththekeyboard, theTrackPoint,theharddisk,theparallelconnector,orthediskettedrivewithinthattime.
•Ifthebatteryindicatorblinksorange,indicatingthatthebatterypowerislow.
Note:Evenifyoudonotsetthelow-batteryalarm,thechargeindicatornotiesyouwhenthebatteryislow, andthenthecomputerentersthepower-savingmodeautomatically.
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Tocausethecomputertoreturnfromsleep(standby)modeandresumeoperation,dooneofthefollowing:
•PresstheFnkey.
•OpentheLCDcover.
•T urnonthepowerswitch.
Also,ineitherofthefollowingevents,thecomputerautomaticallyreturnsfromsleep(standby)modeand resumesoperation:
•Theringindicator(RI)issignaledbyaserialdeviceoraPCCarddevice.
•Thetimesetontheresumetimerelapses.
Note:Thecomputerdoesnotacceptanyinputimmediatelyafteritenterssleep(standby)mode.Waita fewsecondsbeforetakinganyactiontoreenteroperationmode.
Hibernationmode
Inhibernationmode,thefollowingoccurs:
•Thesystemstatus,RAM,VRAM,andsetupdataarestoredontheharddisk.
•Thesystemispoweredoff.
Note:Ifthecomputerentersthehibernationmodewhileitisdockedtothedockingstation,donotundockit beforeresumingnormaloperation.Ifyoudoundockitandthentrytoresumenormaloperation,youwillget anerrormessage,andyouwillhavetorestartthesystem.
Tocausethecomputertoenterhibernationmode,doanyofthefollowing:
•PresstheFn+F12keys.
•Ifyouhavedenedoneofthefollowingactionsastheeventthatcausesthesystemtogointohibernation mode,performthataction. –Closingthelid. –Pressingthepowerbutton. –PressingFn+F4keys.
Also,thecomputergoesintohibernationmodeautomaticallyineitherofthefollowingconditions:
•Ifa“hibernationtime”hasbeensetonthetimer,andiftheuserdoesnotdoanyoperationwiththe keyboard,theTrackPoint,theharddiskdrive,theparallelconnector,orthediskettedrivewithinthattime.
•Ifthetimerconditionsaresatisedinsuspendmode.
Whenthepoweristurnedon,thecomputerreturnsfromhibernationmodeandresumesoperation.The hibernationleinthebootrecordontheharddiskdriveisread,andsystemstatusisrestoredfromthe harddiskdrive.
Symptom-to-FRUindex
Thissectioncontainsfollowinginformation:
•“Numericerrorcodes”onpage44
•“Errormessages”onpage48
•“Beepsymptoms”onpage50
•“No-beepsymptoms”onpage50
•“LCD-relatedsymptoms”onpage50
•“Intermittentproblems”onpage52
•“Undeterminedproblems”onpage52
Chapter4.Relatedserviceinformation43
Page 50
Thesymptom-to-FRUindexinthissectionlistssymptomsanderrorsandtheirpossiblecauses.Themost likelycauseislistedrst,inboldfacetype.
Note:DotheFRUreplacementorotheractionsinthesequenceshowninthecolumnheaded“FRUor action,insequence.”IfreplacingaFRUdoesnotsolvetheproblem,puttheoriginalpartbackinthe computer.DonotreplaceanondefectiveFRU.
Thisindexcanalsohelpyoudetermine,duringregularservicing,whatFRUsarelikelytoneedtobe replacednext.
AnumericerrorisdisplayedforeacherrordetectedinPOSTorsystemoperation.Inthedisplays,ncan beanynumber.
Ifnonumericcodeisdisplayed,checkthenarrativedescriptionsofsymptoms.Ifthesymptomisnot describedthere,goto“Intermittentproblems”onpage52
.
Note:ForadevicenotsupportedbydiagnosticcodesintheThinkPadNotebooks,seethemanualfor thatdevice.
Numericerrorcodes
Table2.Numericerrorcodes
Symptomorerror
FRUoraction,insequence
0175
BadCRC1,stopPOSTtask—TheEEPROMchecksumis notcorrect.
Systemboard.
0176
SystemSecurity—Thesystemhasbeentamperedwith.
1.RunBIOSSetupUtility,andsavethecurrent
settingbypressingF10.
2.Systemboard.
0177
BadSVPdata,stopPOSTtask—Thechecksumofthe supervisorpasswordintheEEPROMisnotcorrect.
Systemboard.
0182
BadCRC2.EnterBIOSSetupandloadSetup defaults.—ThechecksumoftheCRS2settinginthe EEPROMisnotcorrect.
1.RunBIOSSetupUtility.PressF9,andEnterto
loadthedefaultsetting.Thensavethecurrent settingbypressingF10.
2.Systemboard.
0185
Badstartupsequencesettings.EnterBIOSSetupand loadSetupdefaults.
1.RunBIOSSetupUtility.PressF9,andEnterto
loadthedefaultsetting.Thensavethecurrent settingbypressingF10.
0187
EAIAdataaccesserror—TheaccesstoEEPROMisfailed.
Systemboard.
0188
InvalidRFIDSerializationInformationArea.
Systemboard.
0189
InvalidRFIDcongurationinformationarea—The EEPROMchecksumisnotcorrect.
Systemboard.
0190
Criticallow-batteryerror
1.Chargethebatterypack.
2.Batterypack.
0191
SystemSecurity—InvalidRemoteChangerequested.
1.RunBIOSSetupUtility,andthensavecurrent
settingbypressingF10.
2.Systemboard.
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Table2.Numericerrorcodes(continued)
Symptomorerror
FRUoraction,insequence
0192
SystemSecurity—EmbeddedSecurityhardwaretamper detected.
Systemboard.
0193
RFantennahasbeenremoved
Enterthesupervisorpassword.
0194
Thecomputerhasbeencarriedthroughasecuritygate
Enterthesupervisorpassword.
0195
Securityhardwaretamperdetected
1.EnterBIOSSetupUtilitybyenteringsupervisor
password,andselect“Password➙SecurityChip ➙ClearSecurityChip”toclearthiserror.
2.Securitychip.
3.Systemboard.
0196
Securityhardwareremoved
1.EnterBIOSSetupUtilitybyenteringsupervisor
password,andselect“Password➙SecurityChip ➙ClearSecurityChip”toclearthiserror .
2.Securitychip.
3.Systemboard.
0197
Invalidremotechangerequested.
Theremotecongurationforthesecuritychiphas failed.Conrmtheoperationandtryagain.
0199
SystemSecurity—Securitypasswordretrycount exceeded.
1.RunBIOSSetupUtility,andthensavethecurrent
settingbypressingF10.
2.Systemboard.
01C8
Twoormoremodemdevicesarefound.Removeallbut oneofthem.Press<Esc>tocontinue.
1.RemoveeitheraMini-PCICardoramodem
daughtercard.Otherwise,pressEsctoignore thewarningmessage.
2.Systemboard.
01C9
TwoormoreEthernetdevicesarefound.Removeallbut oneofthem.Press<Esc>tocontinue.
1.RemoveeitheraMiniPCIEthernetcardoran
Ethernetdaughtercard.Otherwise,pressEscto ignorethewarningmessage.
2.Systemboard.
01C9
MorethanoneEthernetdevicesarefound.Removeone ofthem.Press<Esc>tocontinue.
1.RemovetheEthernetdevicethatyouinstalled;or
pressEsctoignorethewarningmessage.
2.Systemboard.
01CA
MorethanoneWirelessLANdevicesarefound.Remove oneofthem.
1.RemovethewirelessLANdevicethatyou installed.
2.Systemboard.
0200
Harddiskerror—Theharddiskisnotworking.
1.Reseattheharddiskdrive.
2.LoadSetupDefaultsinBIOSSetupUtility.
3.Harddiskdrive.
4.Systemboard.
021x
Keyboarderror.
Runinteractivetestsofthekeyboardandtheauxiliary inputdevice.
0220
Monitortypeerror—Monitortypedoesnotmatchtheone speciedinCMOS.
LoadSetupDefaultsinBIOSSetupUtility.
0230
ShadowRAMerror—ShadowRAMfailsatoffsetnnnn.
Systemboard.
0231
SystemRAMerror—SystemRAMfailsatoffsetnnnn.
1.DIMM.
2.Systemboard.
Chapter4.Relatedserviceinformation45
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Table2.Numericerrorcodes(continued)
Symptomorerror
FRUoraction,insequence
0232
ExtendedRAMerror—ExtendedRAMfailsatoffsetnnnn.
1.DIMM.
2.Systemboard.
0250
Systembatteryerror—Systembatteryisdead.
1.Chargethebackupbatteryformorethan8hours
byconnectingtheacadapter.
2.ReplacethebackupbatteryandrunBIOSSetup Utilitytoresetthetimeanddate.
0251
SystemCMOSchecksumbad—Defaultconguration used.
1.Chargethebackupbatteryformorethan8hours
byconnectingtheacadapter.
2.ReplacethebackupbatteryandrunBIOSSetup Utilitytoresetthetimeanddate.
0252
Passwordchecksumbad—Thepasswordiscleared.
ResetthepasswordbyrunningBIOSSetupUtility.
0260
Systemtimererror .
1.Chargethebackupbatteryformorethan8hours
byconnectingtheacadapter.
2.ReplacethebackupbatteryandrunBIOSSetup Utilitytoresetthetimeanddate.
3.Systemboard.
0270
Real-timeclockerror.
1.Chargethebackupbatteryformorethan8hours
byconnectingtheacadapter.
2.ReplacethebackupbatteryandrunBIOSSetup Utilitytoresetthetimeanddate.
3.Systemboard.
0271
Dateandtimeerror—Neitherthedatenorthetimeisset inthecomputer.
RunBIOSSetupUtilitytoresetthetimeanddate.
0280
Previousbootincomplete—Defaultcongurationused.
1.Load“SetupDefault”inBIOSSetupUtility.
2.DIMM.
3.Systemboard.
02B2
IncorrectdriveAtype.
1.Diskettedrive.
2.ExternalFDDcable.
3.I/Ocard.
02D0
Systemcacheerror.
02F0
CPUID:xxFailed.
1.CPU.
2.Systemboard.
02F4
EISACMOSnotwritable.
1.LoadSetupDefaultsinBIOSSetupUtility.
2.Replacethebackupbattery.
3.Systemboard.
02F5
DMAtestfailed.
1.DIMM.
2.Systemboard.
02F6
SoftwareNMIfailed
1.DIMM.
2.Systemboard.
02F7
Fail-safetimerNMIfailed
1.DIMM.
2.Systemboard.
1801
Attacheddockingstationisnotsupported
Shutdownthecomputerandremoveitfromthe dockingstation.
1802
Unauthorizednetworkcardispluggedin—Turnoffand removetheminiPCInetworkcard.
1.RemoveMiniPCInetworkcard.
2.Systemboard.
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Table2.Numericerrorcodes(continued)
Symptomorerror
FRUoraction,insequence
1803
Unauthorizeddaughtercardispluggedin—Turnoffand removethedaughtercard.
1.Removethedaughtercardthatyouinstalled.
2.Systemboard.
1804
UnauthorizedWANcardispluggedin—Poweroffand removetheWANcard.
1.RemovetheWANcardthatyouinstalled.
2.Systemboard.
1805
UnauthorizedWirelessUSBcardispluggedin—Poweroff andremovetheWirelessUSBcard.
1.RemovetheWirelessUSBcardthatyouinstalled.
2.Systemboard.
1810
Harddiskpartitionlayouterror.
1.IftheAccessPredesktopAreahasbeenpreviously
disabled,thengototheBIOSSetupUtilityby pressingF1toopentheBIOSSetupUtility.Select Security➙PredesktopArea➙AccessPredesktop Area.SetthisitemtoDisabled.Saveandexit.
2.IftheAccessPredesktopAreahasnotbeen
previouslydisabled,pressEntertoloadAccess PredesktopArea.ThenrunRECOVERTOFACTORY CONTENTSinAccessPredesktopArea.
3.Ifitem2failed,pressF3intheWelcomescreenin
RECOVERTOFACTORYCONTENTS.RunFDISK, andthendeleteallpartitions.RunRECOVERTO FACTORYCONTENTSinAccessPredesktopArea again.
4.Ifitem3failed,selectCD-ROMbootinStartupin
AccessPredesktopArea.BootfromtheRecovery CDandperformfullrecoveryfromit.
5.Ifitem4failed,replacetheharddiskdrive.
1820
Morethanoneexternalngerprintreaderisattached. Poweroffandremoveallbutthereaderthatyousetup withinyourmainoperatingsystem.
Removeallbutthereaderthatyousetupforthe authentication.
1830
Invalidmemoryconguration—Poweroffandinstalla memorymoduletoSlot-0orthelowerslot.
InstallDIMMinSlot-0,butnotinSlot-1. Note:FortheconstructionoftheDIMMslot,see“1060
DIMM(intheslotontheundersideofthecomputer)”on page71
.
2000
HardDriveActiveProtectionsensordiagnostics failed.Press<Esc>tocontinue.Press<F1>toenter SETUP
1.Undockdockingstationorportreplicatorifitis
attachedtotheThinkPadNotebook.
2.PlacetheThinkPadNotebookonahorizontalsurface.
Donotapplyanyphysicalshocktothecomputer.
3.RunDiagnostics➙ThinkPadDevices➙HDD
ActiveProtectionTest.
2010
Warning:Yourinternalharddiskdrive(HDD)maynot functioncorrectlyonthissystem.EnsurethatyourHDD issupportedonthissystemandthatthelatestHDD rmwareisinstalled.
Informthefollowinginformationtothecustomer:Ifin theprimarybaythecustomerisusingnon-Lenovohard diskdrive(HDD),oranoldgenerationHDDwhichis notsupportedbythissystem,withtheriskinmind,the customercanstilluseitbypressingESC.Ifintheprimary drivebaythecustomerisusingasupportedLenovoHDD withanoldrmware,thecustomerneedstoupdateits rmwaretothelatest.Thelatestversionisavailableat http://www.lenovo.com/support
Chapter4.Relatedserviceinformation47
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Table2.Numericerrorcodes(continued)
Symptomorerror
FRUoraction,insequence
201x
Thesolid-statedriveyouhaveinstalledhasnotpassed qualicationforuseinthiscomputer.Usingthisdrivemay causecompatibilityissuesandpotentialissueswithdata integrity,includingdataloss.Press<Esc>tocontinue.
Informthefollowinginformationtothecustomer:Ifthe customerisusinganonqualiedSSDwhichisnot supportedbythissystem,withtheriskinmind,the customercanstilluseitbypressingESC.Locationofthe SSDisdesignatedasbelow:
2010:HDD0(inHDDslot-0) 2011:HDD1(inHDDslot-1) 2012:Ultrabay™withHDDadapter
2100
InitializationerroronHDD0(Mainharddiskdrive)
1.Reseattheharddiskdrive.
2.Mainharddiskdrive.
3.Systemboard.
2102
InitializationerroronHDD1(Ultrabayharddiskdrive)
1.Reseattheharddiskdrive.
2.Ultrabayharddiskdrive.
3.Systemboard.
2110
ReaderroronHDD0(Mainharddiskdrive)
1.Reseattheharddiskdrive.
2.Mainharddiskdrive.
3.Systemboard.
2112
ReaderroronHDD1(Ultrabayharddiskdrive)
1.Reseattheharddiskdrive.
2.Ultrabayharddiskdrive.
3.Systemboard.
Errormessages
Table3.Errormessages
Symptomorerror
FRUoraction,insequence
Deviceaddressconict.
1.Load“SetupDefaults”intheBIOSSetupUtility.
2.Backupbattery.
3.Systemboard.
Allocationerrorfordevice.
1.Load“SetupDefaults”intheBIOSSetupUtility.
2.Backupbattery.
3.Systemboard.
Failingbits:nnnn.1.DIMM.
2.Systemboard.
Invalidsystemcongurationdata.
1.DIMM.
2.Systemboard.
I/OdeviceIRQconict.1.Load“SetupDefaults”intheBIOSSetupUtility.
2.Backupbattery.
3.Systemboard.
Hibernationerror.1.Restorethesystemcongurationtowhatitwas
beforethecomputerenteredhibernationmode.
2.Ifmemorysizehasbeenchanged,re-createthe hibernationle.
Fanerror.1.Fan.
2.Thermalgrease.
3.Systemboard.
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Table3.Errormessages(continued)
Symptomorerror
FRUoraction,insequence
Thermalsensingerror.
Systemboard.
Cannotbootfromanydevice.Checkthestatusofdevicewhichyouwanttoboot
from.
Devicenotfound.
1.Thedeviceyouwanttobootfrom.
2.Systemboard.
DeviceError.
1.Thedeviceyouwanttobootfrom.
2.Systemboard.
Novalidoperatingsystem.
1.Checkthattheoperatingsystemhasnofailureandis
installedcorrectly.
2.Reinstalltheoperationsystem.
Excludedfrombootorder.
•EntertheBIOSSetupUtilityandaddthedeviceinboot order.
Chapter4.Relatedserviceinformation49
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Beepsymptoms
Table4.Beepsymptoms
Symptomorerror
FRUoraction,insequence
Onebeepandablank,unreadable,orashingLCD.1.ReseattheLCDconnector.
2.LCDassembly .
3.ExternalCRT .
4.Systemboard.
Onelongandtwoshortbeeps,andablankorunreadable LCD.
1.Systemboard.
2.LCDassembly .
3.DIMM.
Twoshortbeepswitherrorcodes.
POSTerror.See“Numericerrorcodes”onpage44.
Twoshortbeepsandablankscreen.
1.Systemboard.
2.DIMM.
Twoormorebeeps,oracontinuousbeep.Operating systemstartssuccessfully.
Ifamini-PCIEthernetcardisinstalled,conrmthatAlert OnLAN2inBIOSSetupUtilityisdisabled.
Threeshortbeeps,pause,threemoreshortbeeps,and oneshortbeep.
Oneshortbeep,pause,threeshortbeeps,pause,three moreshortbeeps,andoneshortbeep.
1.DIMM.
2.Systemboard
Onlythecursorappears.
Reinstalltheoperatingsystem.
Fourcyclesoffourshortbeepsandablankscreen.
Systemboard(securitychip)
Fiveshortbeepsandablankscreen.
Systemboard
No-beepsymptoms
Table5.No-beepsymptoms
Symptomorerror
FRUoraction,insequence
Nobeep,power-onindicatoron,LCDblank,andno POST.
1.Makesurethateveryconnectorisconnected tightlyandcorrectly.
2.DIMM.
3.Systemboard.
Nobeep,power-onindicatoron,andLCDblankduring POST.
1.ReseatDIMM.
2.Systemboard.
Thepower-onpasswordpromptappears.Apower-onpasswordorasupervisorpasswordisset.
TypethepasswordandpressEnter.
Thehard-diskpasswordpromptappears.Ahard-diskpasswordisset.T ypethepasswordand
pressEnter.
LCD-relatedsymptoms
Important:TheTFTLCDforthenotebookcomputercontainsmanythin-lmtransistors(TFT s).Thepresenceofa
smallnumberofdotsthataremissing,discolored,oralwayslightedischaracteristicofTFTLCDtechnology,but excessivepixelproblemscancauseviewingconcerns.
IftheLCDyouareservicinghastwoorlessvisibledefectivepixels,itshouldnotbeconsideredfaulty.However,ifthe LCDhasthreeormorevisibledefectivepixels,itwillbedeemedasdefectivebyLenovoanditshouldbereplaced.
Notes:
•ThispolicyappliestoallThinkPadNotebookspurchasedon1January,2008orlater.
50HardwareMaintenanceManual
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•LenovowillnotprovidereplacementiftheLCDiswithinspecicationaswecannotguaranteethatany replacementLCDwillhavezeropixeldefects.
•OnepixelconsistsofR,G,Bsub-pixels.
Table6.LCD-relatedsymptoms
Symptomorerror
FRUoraction,insequence
Nobeep,power-onindicatoron,andablankLCDduring POST.
Systemboard.
•LCDbacklightnotworking.
•LCDtoodark.
•LCDbrightnesscannotbeadjusted.
•LCDcontrastcannotbeadjusted.
1.ReseattheLCDconnectors.
2.LCDassembly .
3.Systemboard.
•LCDscreenunreadable.
•Charactersmissingpixels.
•Screenabnormal.
•Wrongcolordisplayed.
1.Seeimportantnotefor“LCD-relatedsymptoms.”
2.ReseatallLCDconnectors.
3.LCDassembly .
4.Systemboard.
HorizontalorverticallinesdisplayedonLCD.LCDassembly.
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Intermittentproblems
Intermittentsystemhangproblemscanbeduetoavarietyofcausesthathavenothingtodowithahardware defect,suchascosmicradiation,electrostaticdischarge,orsoftwareerrors.FRUreplacementshouldbe consideredonlywhenaproblemrecurs.
Whenanalyzinganintermittentproblem,dothefollowing:
1.Runthediagnostictestforthesystemboardinloopmodeatleast10times.
2.Ifnoerrorisdetected,donotreplaceanyFRUs.
3.Ifanyerrorisdetected,replacetheFRUshownbytheFRUcode.Rerunthetesttoverifythatno moreerrorsexist.
Undeterminedproblems
Ifthediagnostictestsdidnotidentifytheadapterordevicethathasfailed,ifwrongdevicesareinstalled, orifthesystemsimplyisnotoperating,followtheseprocedurestoisolatethefailingFRU(donotisolate FRUsthathavenodefects).
Verifythatallattacheddevicesaresupportedbythecomputer.
Verifythatthepowersupplybeingusedatthetimeofthefailureisoperatingcorrectly.(See“Powersystem checkout”onpage36.)
1.T urnoffthecomputer.
2.VisuallycheckeachFRUfordamage.ReplaceanydamagedFRU.
3.Removeordisconnectallofthefollowingdevices: a.Non- ThinkPaddevices b.Devicesattachedtothedockingstationortheportreplicator c.Printer,mouse,andotherexternaldevices d.Batterypack e.Harddiskdrive f.Externaldiskettedriveoropticaldrive g.DIMM h.Opticaldiskordisketteintheinternaldrive i.PCCards
4.T urnonthecomputer.
5.Determinewhethertheproblemhasbeensolved.
6.Iftheproblemdoesnotrecur,reconnecttheremoveddevicesoneatatimeuntilyoundthefailingFRU.
7.Iftheproblemremains,replacethefollowingFRUsoneatatime(donotreplaceanondefectiveFRU): a.Systemboard b.LCDassembly
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Chapter5.Statusindicators
Thischapterpresentsthesystemstatusindicatorsthatshowthestatusofthecomputer.
7
1
2
3
4 5 6
8
9
©CopyrightLenovo2010,2012
53
Page 60
11
10
Table7.Statusindicators
IndicatorMeaning
1
Speakermute
Orange:
Thespeakerisonmute.Tosetthespeakersonmuteorunmute, pressthespeakermutebutton.
2
Microphonemute
Orange:
Themicrophoneisonmute.Noneoftherecordingdevicesis availablewhilethemicrophonemuteisonbydefault.
3
WirelessLAN,WirelessWAN, orWiMAXstatus
Green:
ThewirelessLANfeature(theIEEE802.11b/gstandard,802.11 a/b/g,or802.11n),wirelessWANfeature,orWiMaxfeatureis on,andtheradiolinkisreadyforuse.
Blinkinggreen:
Dataisbeingtransmitted.
4
BluetoothwirelessorWireless USBstatus
Green:
TheBluetoothwirelessfeatureison,andtheradiolinkisready foruse.
Blinkinggreen:
Dataisbeingtransmitted.
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Table7.Statusindicators(continued)
IndicatorMeaning
5
Deviceaccess
Green:
Dataisbeingreadfromorwrittentotheharddiskdrive,the diskettedrive,orthedriveintheSerialUltrabaySlimdevice. Whenthisindicatorison,donotputthecomputerintosleep (standby)modeorturnoffthecomputer.
Note:Donotmovethesystemwhilethegreendeviceaccesslightison. Suddenphysicalshockcouldcausedriveerrors.
6
Poweron
Green:
Thecomputerisonandreadytouse.Thisindicatorstayslit aroundthepower-onbuttonwheneverthecomputerisonand isnotinsleep(standby)mode.
7
Numericlock(On-screen indicator)
Bydefault,whenthenumericlockison,thenumericlockindicatoris displayedonthescreen.
8
SerialUltrabaySlimdevice status
Green:
ASerialUltrabaySlimdeviceisinstalledandinuse.
Blinkinggreen:
ASerialUltrabaySlimdeviceisintheprocessofbeingdetached.
Turnoff:
ASerialUltrabaySlimdeviceisreadytobeattachedor detached.
9
Capslock
Green:
CapsLockmodeisenabled.T oenableordisableCapsLock mode,presstheCapsLockkey.
10
Batterystatus
Green:
Thebatteryhasmorethan20%charge.
Orange:
Thebatteryhasbetween5%and20%charge.
Fastblinkingorange:
Thebatteryhaslessthan5%charge.
Note:Thebatterymaybecharging.
Slowblinkingorange:
Thebatteryisbeingcharged.Whenitreaches20%,theblinking colorchangestogreen.
Slowblinkinggreen:
Thebatteryhasbetween20%and80%charge,andcharging iscontinuing.Whenthebatteryreaches80%charge,blinking stops,butthechargingmaycontinueuntilthebatteryis100% charged.
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Table7.Statusindicators(continued)
IndicatorMeaning
Note:Ifthecomputerisoperatingonbatterypower,thebattery
statusindicatordoesnotworkwhilethecomputeristurnedoff orisinsleep(standby)modeorhibernationmode.
Quickblinkingorange:
Anerrorhasbeenoccurredinthebattery.
Thebatterystatusindicatorisoff:
Thebatterypackofthecomputerisdetached.
11
Sleep(standbyforWindows XP)status
Green:
Thecomputerisinsleep(standby)mode.
Blinkinggreen:
Thecomputerisenteringsleep(standby)modeorhibernation mode,orisresumingnormaloperation.
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Chapter6.Fnkeycombinations
ThefollowingtableshowsthefunctionofeachcombinationofFnwithafunctionkey.
Table8.Fnkeycombinations
KeycombinationDescription
Fn+F1Reserved.
Fn+F2Lockthecomputer.
Fn+F3
Selectapowerplan(inWindowsXP ,powerscheme)thathasbeencreatedbyPowerManager, oradjustthepowerlevelbyusingtheslidercontrol.Whenyoupressthiscombination,a panelforselectingapowerplan(powerscheme)appears.
Notes:
Tousethiscombinationofthekeys,ThinkPadPMdevicedrivermusthavebeeninstalled onthecomputer.
IfyouhaveloggedonwithanadministratoruserIDinWindowsXP,andyoupressFn+F3, thepanelforselectingapowerschemeappears.Ifyouhaveloggedonwithanotheruser IDinWindowsXP ,andyoupressFn+F3,thepaneldoesnotappear.
Fn+F4
Putthecomputerinsleep(standby)mode.T oreturntonormaloperation,presstheFnkey only,withoutpressingafunctionkey.
Notes:
Tousethiscombinationofthekeys,ThinkPadPMdevicedrivermusthavebeeninstalled onthecomputer.
Ifyouwanttousethecombinationtoputthecomputerintohibernationmodeor do-nothingmode(inWindowsXP,shutthecomputerdownorshowthepanelforturning offthecomputer),changethesettingsinthePowerManager.
Fn+F5
Enableordisablethebuilt-inwirelessnetworkingfeatures.IfyoupressFn+F5,alistofwireless featuresisdisplayed.Y oucanquicklychangethepowerstateofeachfeatureinthelist. Notes:IfyouwanttouseFn+F5toenableordisablethewirelessfeatures,thefollowing devicedriversmustbeinstalledonthecomputerbeforehand:
•PowerManagementdriver
•OnScreenDisplayUtility
•Wirelessdevicedrivers
Fn+F6
Changethecameraandaudiosettings.WhenyoupressFn+F6,thecameraandaudiosetting windowisopenedandthecamerapreviewisturnedon. Note:Thecamerasettingsareaonlyappearsifthecomputerhasanintegratedcamera.
Fn+F7Applyapresentationschemedirectly,withnoneedtostartPresentationDirector .
TodisablethisfunctionandusetheFn+F7keycombinationforswitchingadisplayoutput location,startPresentationDirector,andchangethesettings.
Note:IfthecomputerisanWindows7model,itdoesnotsupportpresentationschemes, howevertheFn+F7combinationmightstillbeusedtoswitchdisplayoutputlocation.
ForWindows7:
Switchbetweenthecomputerdisplayandanexternalmonitor.Windowswillshowthese displayoptions:
•Computerdisplayonly(LCD)
•Computerdisplayandexternalmonitor(sameimage)
•Computerdisplayandexternalmonitor(extendeddesktopfunction)
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Table8.Fnkeycombinations(continued)
KeycombinationDescription
•Externalmonitoronly Note:Toswitchbetweenthecomputerdisplayandanexternalmonitor,theWin+Pkey combinationisalsoavailable.
ForWindowsVistaandWindowsXP:
Switchbetweenthecomputerdisplayandanexternalmonitor.Ifanexternalmonitoris attached,computeroutputisdisplayedinthefollowingthreepatternsbyturns:
•Externalmonitor(CRTdisplay)
•Computerdisplayandexternalmonitor(LCD+CRTdisplay
•Computerdisplay(LCD)
Notes:
Thisfunctionisnotsupportedifdifferentdesktopimagesaredisplayedonthecomputer displayandtheexternalmonitor(theExtenddesktopfunction).
ThisfunctiondoesnotworkwhileaDVDmovieoravideoclipisplaying.
Toenablethisfunction,startPresentationDirector,andchangethesettings.
Note:MultipleuserscanlogontoasingleoperatingsystembyusingdifferentuserIDs. Eachuserneedstodothefollowing: ClickStart➙AllPrograms➙ThinkVantage➙PresentationDirector,andchangethe Fn+F7settings.
Fn+F8
ChangethesettingsoftheUltraNav
®
pointingdevice.
Fn+F9Reserved.
Fn+F10Reserved.
Fn+F11Reserved.
Fn+F12Putthecomputerintohibernationmode.Toreturntonormaloperation,pressthepower
buttonforlessthanfourseconds.
Notes:
Tousethiscombinationofthekeys,ThinkPadPMdevicedrivermusthavebeeninstalled onthecomputer.
ThoughthescreenfadesoutimmediatelyafterFn+F12arepressed,thecomputer doesnotenterthehibernationmodeimmediately.Donotmovethesystemuntilthe sleep(standby)statusindicatorstopsblinking.Movingthecomputerwhenitisentering hibernationmightcausecorruptionoftheharddiskdrive.
Fn+PgUp
TurntheThinkLight
®
onoroff. Note:ThisfunctionissupportedonlyontheThinkPadNotebooksthathavetheThinkLight. TheonoroffstatusoftheThinkLightisshownonthescreenforafewsecondswhenyou pressFn+PgUp.
Fn+HomeThecomputerdisplaybecomesbrighter.
Thepurposeofthismethodistochangethebrightnessleveltemporarily.OnWindowsVista, thedefaultbrightnesslevelisloadedaftersleep(standby),hibernation,reboot,ordetachingor attachinganacadapter.T ochangethedefaultbrightnesslevel,changethesettingsofthe PowerOptionintheControlPanelorusethePowerManager.
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Table8.Fnkeycombinations(continued)
KeycombinationDescription
Fn+EndThecomputerdisplaybecomesdimmer.
Thepurposeofthismethodistochangethebrightnessleveltemporarily.OnWindowsVista, thedefaultbrightnesslevelisloadedaftersleep(standby),hibernation,reboot,ordetachingor attachinganacadapter.T ochangethedefaultbrightnesslevel,changethesettingsofthe PowerOptionintheControlPanelorusethePowerManager.
Fn+SpacebarEnabletheFullScreenMagnierfunction.
Fn+PrtScHavethesamefunctionastheSysRqkey.
Fn+ScrLk
Enableordisablethenumerickeypad.Theindicatorofnumericlockwillbedisplayedon thescreen.
Fn+Pause
HavethesamefunctionastheBreakkey.
Fn+cursorkeys
ThesekeycombinationsworkwithWindowsMediaPlayer.Theyhavethefollowingfunctions:
•Fn+downarrowkey:PlayorPause
•Fn+uparrowkey:Stop
•Fn+rightarrowkey:NextT rack
•Fn+leftarrowkey:PreviousT rack
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Chapter7.FRUreplacementnotices
ExternalCRUstatementtocustomers:
Someproblemswithyourproductcanberesolvedwithareplacementpartyoucaninstallyourself,called a“CustomerReplaceableUnit”or“CRU. ”SomeCRUsaredesignatedasSelf-serviceCRUsandothers aredesignatedasOptional-serviceCRUs.InstallationofSelf-serviceCRUsisyourresponsibility;youmay
requestthatLenovoinstallsanOptional-serviceCRUaccordingtothewarrantyserviceforyourproduct.
WhereyouareinstallingtheCRU,LenovowillshiptheCRUtoyou.CRUinformationandreplacement instructionsareshippedwithyourproductandareavailablefromLenovoatanytimeuponrequest.Youmay ndalistofCRUsinthepublicationsthatshipwithyourproductorathttp://www.lenovo.com/support.Y ou mayberequiredtoreturnthedefectivepartthatisreplacedbytheCRU.Whenreturnisrequired:(1)return instructions,aprepaidshippinglabel,andacontainerwillbeincludedwiththereplacementCRU;and(2)you maybechargedforthereplacementCRUifLenovodoesnotreceivethedefectivepartwithinthirty(30)days ofyourreceiptofthereplacementCRU.SeeyourLenovoLimitedWarrantydocumentationforfulldetails.
Thischapterpresentsnoticesrelatedtoremovingandreplacingparts.Readthischaptercarefullybefore replacinganyFRU.
Screwnotices
Loosescrewscancauseareliabilityproblem.IntheThinkPadnotebookcomputer,thisproblemisaddressed withspecialnylon-coatedscrewsthathavethefollowingcharacteristics:
•Theymaintaintightconnections.
•Theydonoteasilycomeloose,evenwithshockorvibration.
•Theyarehardertotighten.
Dothefollowingwhenyouservicethismachine:
•Keepthescrewkitinyourtoolbag.Forthepartnumberofthescrewkit,see“Miscellaneousparts”on page151
.
•Itisrecommendedtousenewscrews.
•Itisrecommendedtouseeachscrewonlyonce.
•Useatorquescrewdriverifyouhaveone.
Tightenscrewsasfollows:
•Plastictoplastic
Turnanadditional90degreesafterthescrewheadtouchesthesurfaceoftheplasticpart:
•Logiccardtoplastic
Turnanadditional180degreesafterthescrewheadtouchesthesurfaceofthelogiccard:
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•T orquedriver
Ifyouhaveatorquedriver,refertotheTorquecolumninthescrewinformationtableforeachstep.
•Makesurethatyouusethecorrectscrew.Itisrecommendedtousenewscrewsforreplacements.
•Ifyouhaveatorquescrewdriver,tightenallscrewsrmlytothetorquespeciedinthescrewinformation tableforeachstep.
•Ensuretorquescrewdriversarecalibratedcorrectlyfollowingcountryspecications.
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Retainingserialnumbers
Thissectionincludesthefollowingdescriptions:
•“Restoringtheserialnumberofthesystemunit”onpage63
•“RetainingtheUUID”onpage63
•“ReadingorwritingtheECAinformation”onpage64
Restoringtheserialnumberofthesystemunit
Whenthecomputerwasmanufactured,theEEPROMonthesystemboardwasloadedwiththeserial numbersofthesystemandallmajorcomponents.Thesenumbersneedtoremainthesamethroughout thelifeofthecomputer.
Ifyoureplacethesystemboard,youmustrestoretheserialnumberofthesystemunittoitsoriginalvalue.
Beforereplacingthesystemboard,savetheoriginalserialnumberbydoingthefollowing:
1.InstalltheLENOVOThinkPadHardwareMaintenanceDisketteVersion1.76orlater,andrestartthe computer.
2.Fromthemainmenu,select1.SetSystemIdentication.
3.Select2.ReadS/NdatafromEEPROM.
Theserialnumberofeachdeviceinyourcomputerisdisplayed;theserialnumberofthesystemunitis listedasfollows:
•20:Serialnumber
Writedownthatnumber.
Note:Theserialnumberofthesystemunitisalsowrittenonthelabelattachedtothebottomofthecomputer.
Afteryouhavereplacedthesystemboard,restoretheserialnumberbydoingthefollowing:
1.InstalltheLENOVOThinkPadHardwareMaintenanceDisketteVersion1.76orlaterandrestartthe computer.
2.Fromthemainmenu,select1.SetSystemIdentication.
3.Select1.AddS/NdatafromEEPROM.Followtheinstructionsonthescreen.
IftheMTMandProductIDnumbersdifferfromeachotherontherearlabel,usewhatisshownforthe ProductIDeld.Seeexamplebelow:
MTMonrearlabel:
TTTT-CTOS/NSSSSSSS
ProductIDonrearlabel:
TTTT-MMM(UsethisnumberwhensettingSerialNumber)
Intheexample,theSerialNumbertobeinputis'1STTTTMMMSSSSSSS'.
RetainingtheUUID
TheUniversallyUniqueIdentier(UUID)isa128-bitnumberuniquelyassignedtoyourcomputerat productionandstoredintheEEPROMofyoursystemboard.Thealgorithmthatgeneratesthenumberis designedtoprovideuniqueIDsuntiltheyearA.D.3400.Notwocomputersintheworldhavethesame number.
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Page 70
Whenyoureplacethesystemboard,youmustsettheUUIDonthenewsystemboardasfollows:
1.InstalltheLENOVOThinkPadHardwareMaintenanceDisketteVersion1.76orlater,andrestartthe computer.
2.Fromthemainmenu,select4.AssignUUID.AnewUUIDiscreatedandwritten.IfavalidUUIDalready exists,itisnotoverwritten.
ReadingorwritingtheECAinformation
InformationonEngineeringChangeAnnouncements(ECA)arestoredintheEEPROMofthesystemboard. TheelectronicstorageofthisinformationsimpliestheproceduretocheckiftheECAhasbeenpreviously appliedtoamachine.ThemachinedoesnotneedtobedisassembledtocheckfortheECAapplication.
TocheckwhatECAshavebeenpreviouslyappliedtothemachine,usetheECAInformationRead/Write functionontheLENOVOThinkPadHardwareMaintenanceDisketteVersion1.76orlater.
1.InserttheLENOVOThinkPadHardwareMaintenanceDisketteVersion1.76orlater,andrestartthe computer.
2.Fromthemainmenu,select6.SetECAInformation.
3.T oreadECAinformation,select2.ReadECA/reworknumberfromEEPROMandfollowthe instruction.
4.T oreadboxbuilddate,select5.ReadboxbuilddatefromEEPROM,andfollowtheinstructionon thescreen.
AfteranECAhasbeenappliedtothemachine,theEEPROMmustbeupdatedtoreecttheECA's application.UsetheLENOVOThinkPadHardwareMaintenanceDisketteVersion1.76orlatertoupdatethe EEPROM.
Note:OnlytheECAnumberisstoredintheEEPROM.ThemachinetypeoftheECAisassumedbethesame asthemachinetypeofthemachinethathadtheECAappliedtoit.
1.InserttheLENOVOThinkPadHardwareMaintenanceDisketteVersion1.76orlater,andrestartthe computer.
2.Fromthemainmenu,select6.SetECAInformation.
3.T owriteECAinformation,select1.WriteECA/reworknumberfromEEPROM,andfollowthe instruction.
4.T owriteboxbuilddate,select4.WriteboxbuilddatefromEEPROM,andfollowtheinstructionon thescreen.
Ifthesystemboardisbeingreplaced,trytoreadtheECAinformationfromtheoldsystemboardandtransfer theinformationtothenewsystem.Ifthesystemboardisinoperable,thiswillnotbepossible.
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Chapter8.RemovingandreplacingaFRU
ExternalCRUstatementtocustomers:
Someproblemswithyourproductcanberesolvedwithareplacementpartyoucaninstallyourself,called a“CustomerReplaceableUnit”or“CRU. ”SomeCRUsaredesignatedasSelf-serviceCRUsandothers aredesignatedasOptional-serviceCRUs.InstallationofSelf-serviceCRUsisyourresponsibility;youmay
requestthatLenovoinstallsanOptional-serviceCRUaccordingtothewarrantyserviceforyourproduct.
WhereyouareinstallingtheCRU,LenovowillshiptheCRUtoyou.CRUinformationandreplacement instructionsareshippedwithyourproductandareavailablefromLenovoatanytimeuponrequest.Youmay ndalistofCRUsinthepublicationsthatshipwithyourproductorathttp://www.lenovo.com/CRUs.Y ou mayberequiredtoreturnthedefectivepartthatisreplacedbytheCRU.Whenreturnisrequired:(1)return instructions,aprepaidshippinglabel,andacontainerwillbeincludedwiththereplacementCRU;and(2)you maybechargedforthereplacementCRUifLenovodoesnotreceivethedefectivepartwithinthirty(30)days ofyourreceiptofthereplacementCRU.SeeyourLenovoLimitedWarrantydocumentationforfulldetails.
ThischapterpresentsdirectionsanddrawingsforuseinremovingandreplacingaFRU.Besuretoobserve thefollowinggeneralrules:
1.Donottrytoserviceanycomputerunlessyouhavebeentrainedandcertied.Anuntrainedpersonruns theriskofdamagingparts.
2.BeforereplacinganyFRU,reviewChapter7“FRUreplacementnotices”onpage61.
3.BeginbyremovinganyFRUsthathavetoberemovedbeforereplacingthefailingFRU.AnysuchFRUs arelistedatthetopofeachFRUreplacementpage.Removethemintheorderinwhichtheyarelisted.
4.FollowthecorrectsequenceinthestepsforremovingaFRU,asgiveninthedrawingsbythenumbers insquarecallouts.
5.WhenturningascrewtoreplaceaFRU,turnitinthedirectionasgivenbythearrowinthedrawing.
6.WhenremovingaFRU,moveitinthedirectionasgivenbythearrowinthedrawing.
7.T oputthenewFRUinplace,reversetheremovalprocedureandfollowanynotesthatpertainto replacement.Forinformationaboutconnectingandarranginginternalcables,seeChapter9“Locations” onpage119.
8.WhenreplacingaFRU,usethecorrectscrew(s)asshownintheprocedures.
DANGER
BeforeremovinganyFRU,turnoffthecomputer,unplugallpowercordsfromelectricaloutlets, removethebatterypack,andthendisconnectanyinterconnectingcables.
Attention:AfterreplacingaFRU,donotturnonthecomputeruntilyouhavemadesurethatallscrews,
springs,andothersmallpartsareinplaceandnonearelooseinsidethecomputer.Verifythisbyshaking thecomputergentlyandlisteningforrattlingsounds.Metallicpartsormetalakescancauseelectrical shortcircuits.
Attention:Thesystemboardissensitiveto,andcanbedamagedby,electrostaticdischarge.Before touchingit,establishpersonalgroundingbytouchingagroundpointwithonehandorbyusingan electrostaticdischarge(ESD)strap(P/N6405959).
BeforeservicingThinkPadT410andT410imodels
SomemodelsoftheThinkPadT410andT410iyouareservicingmighthavetheSIMcardthatthecustomer hasinstalled.
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IfthecomputeryouareservicinghastheSIMcard,removeitbeforeyoustarttheservicing.
ToremovetheSIMcard,youneedtoremovethebatterypackrst.(See“1010Batterypack”onpage66
.)
Afteryounishtheservicing,makesurethatyouinsertthecardbackintotheslotrmly.
1
2
1010Batterypack
Importantnoticeforreplacingabatterypack:
TheLenovoThinkVantageT oolbox,LenovoSystemT oolbox(inWindowsVistaandWindowsXP),and LenovoSolutionCenter(inWindows7)haveanautomaticbatterydiagnosticthatdeterminesifthebattery packisdefective.AbatterypackFRUshouldnotbereplacedunlessthisdiagnosticshowsthatthebattery isdefective.
Theonlyexceptiontothisisifthebatterypackisphysicallydamagedoracustomerisreportingapossible safetyissue.
IfLenovoThinkVantageT oolbox,LenovoSystemT oolbox,orLenovoSolutionCenterisnotinstalledinthe computer,thecustomershoulddownloadthisprogrambeforeanon-physicallydamagedbatterypackis replaced.Notethatthereplacementofaphysicallydamagedbatterypackisnotcoveredbythewarranty.
Removalstepsofbatterypack
DANGER
Useonlythebatteryspeciedinthepartslistforyourcomputer .Anyotherbatterycouldignite orexplode.
Unlockthebatterylatch1.Holdingthebatterylatchintheunlockedposition2,removethebatterypackin thedirectionshownbyarrow
3.
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3
21
Wheninstalling:Installthebatterypackintheslot.Makesurethatthebatterylatchisinthelockedposition.
1020ExpressCardblankbezel
RemovalstepsofExpressCardblankbezel
WhenyoupresstheExpressCardblankbezel1,itpopsout2.
1
2
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Wheninstalling:Makesurethatthebezeliscorrectlyorientedasshowninthefollowinggure.
1030SerialUltrabaySlimdeviceortravelbezel
Foraccess,removethisFRU:
•“1010Batterypack”onpage66
RemovalstepsofSerialUltrabaySlimdeviceortravelbezel
Holdingthebaylocklatchintheunlockedposition1,slidethebayejectinthedirectionshownbyarrow
2,andthenpullouttheUltrabaySlimdeviceorthetravelbezelinthedirectionshownbyarrow3to
completelyremoveit4.
3
2
1
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4
1040Harddiskdrive(HDD)andsolid-statedrive(SSD)
Foraccess,removethisFRU:
•“1010Batterypack”onpage66
Attention:
•Donotdropthedriveorapplyanyphysicalshocktoit.Thedriveissensitivetophysicalshock.Improper handlingcancausedamageandpermanentlossofdata.
•Beforeremovingthedrive,havetheusermakeabackupcopyofalltheinformationonitifpossible.
•Neverremovethedrivewhilethesystemisoperatingorisinsuspendmode.
RemovalstepsofHarddiskdriveandsolid-statedrive
2
1
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Page 76
StepScrew(quantity)Color
Torque
1
M3×3mm,wafer-head,nylon-coated(1)
Black0.392Nm
(4.0kgf-cm)
3
ForHDDandHDDrubberrails:
4
4
ForSSDandstorageconverter:
5
4
Wheninstalling:MakesurethattheSSDorHDDisattachedrmly.
1050DIMMslotcover
Foraccess,removethisFRU:
•“1010Batterypack”onpage66
RemovalstepsofDIMMslotcover
Note:Loosenthescrew1.
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1
2
1060DIMM(intheslotontheundersideofthecomputer)
Foraccess,removetheseFRUsinorder:
•“1010Batterypack”onpage66
•“1050DIMMslotcover”onpage70
Note:Y ourcomputerhastwoDIMMslots:oneunderthekeyboardandanotherontheundersideofthe computer.IfyouinstallaDIMMinonlyoneofthetwoslots,installitintheslotlocatedunderthekeyboard.
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RemovalstepsofDIMM(intheslotontheundersideofthecomputer)
1
1
2
Wheninstalling:InsertthenotchedendoftheDIMMintothesocket.PresstheDIMMrmly,andpivotit untilitsnapsintoplace.Makesurethatitisrmlyinstalledintheslotanddoesnotmoveeasily.
1070PCIExpressMiniCardforwirelessWAN
Foraccess,removetheseFRUsinorder:
•“1010Batterypack”onpage66
•“1050DIMMslotcover”onpage70
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RemovalstepsofPCIExpressMiniCardforwirelessWAN
Instep1,unplugthejacksbyusingtheremovaltoolantennaRFconnector(P/N:08K7159)orpickthe connectorswithyourngersandgentlyunplugtheminthedirectionofthearrow.
2
1
1
2
StepScrew(quantity)Color
Torque
2
M2×3mm,wafer-head,nylon-coated(2)
Black0.181Nm
(1.85kgf-cm)
3
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Wheninstalling:
PlugtheredcableintothejacklabeledMAIN,andthebluecableintothejacklabeledAUXonthecard.
IfthecomputeryouareservicingisawirelessWAN-readymodelanddoesnothaveawirelessWANcard, routetheantennacablesandsecurethemwithatapeasshowninthefollowinggure.
1080Keyboard
Foraccess,removetheseFRUsinorder:
•“1010Batterypack”onpage66
•“1050DIMMslotcover”onpage70
Removalstepsofkeyboard
1
StepScrew(quantity)Color
Torque
1
M2×10mm,wafer-head,nylon-coated(1)
Black0.181Nm
(1.85kgf-cm)
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Slightlypressthekeyboardandslideitalittlebitforward,inthedirectionshownbyarrow2,todetachthe frontedgeofthekeyboardfromtheframe.
2
Liftthekeyboardalittleinthedirectionshownbyarrow3,andthendetachtheconnector4.
4
3
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Installationstepsofkeyboard
Wheninstallingthekeyboard,doasfollows:
1.Attachthekeyboardconnector.
1
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2.Attachthekeyboardsothatthekeyboardedgeaisundertheframeasshowninthefollowinggure.
a
a
3.Gentlypressthekeyswithyourpalmsandslightlyslidethekeyboardtowardyouuntilitsnapsinto position.
Chapter8.RemovingandreplacingaFRU77
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4.Makesurethatthefrontedgeofthekeyboardbisattachedrmly.
b
b
b
5.Securethekeyboardbytighteningthescrewsfromthebottomsideofthecomputer.
1090DIMM(intheslotunderthekeyboard)
Foraccess,removetheseFRUsinorder:
•“1010Batterypack”onpage66
•“1050DIMMslotcover”onpage70
•“1080Keyboard”onpage74
Note:Y oucomputerhastwoDIMMslots:oneunderthekeyboardandanotherontheundersideofthe computer.IfyouinstallaDIMMinonlyoneofthetwoslots,installitintheslotlocatedunderthekeyboard.
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RemovalstepsofDIMM(intheslotunderthekeyboard)
1
2
2
3
Wheninstalling:InsertthenotchedendoftheDIMMintothesocket.PresstheDIMMrmly,andpivotit untilitsnapsintoplace.Makesurethatitisrmlyxedintheslotanddoesnotmoveeasily.
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1100Backupbattery
Foraccess,removetheseFRUsinorder:
•“1010Batterypack”onpage66
•“1050DIMMslotcover”onpage70
•“1080Keyboard”onpage74
Removalstepsofbackupbattery
DANGER
Useonlythebatteryspeciedinthepartslistforyourcomputer .Anyotherbatterycouldignite orexplode.
2
1
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Cablerouting:Attachthebackupbatteryandroutethecableasshowninthefollowinggureandmake surethatthebatteryconnectorisattachedrmly.
1110PCIExpressMiniCardforwirelessLAN
Foraccess,removetheseFRUsinorder:
•“1010Batterypack”onpage66
•“1050DIMMslotcover”onpage70
•“1080Keyboard”onpage74
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RemovalstepsofPCIExpressMiniCardforwirelessLAN
Instep1,unplugthejacksbyusingtheremovaltoolantennaRFconnector(P/N:08K7159)orpickthe connectorswithyourngersandgentlyunplugtheminthedirectionofthearrow.
Note:Somemodelsmighthaveonlytwoantennacables.
1
1
1
2
2
StepScrew(quantity)Color
Torque
2
M2×3mm,wafer-head,nylon-coated(2)
Black0.181Nm
(1.85kgf-cm)
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3
Wheninstalling:
•InmodelswithawirelessLANcardthathastwoantennaconnectors,plugthegraycableintothejack markedMAINorM,andtheblackcableintothejackmarkedAUXorAonthecard.Ifthecomputer youareservicinghasthreecables,putthewhitecableinthecableprotectiontubeandsecureitwitha tapeasshowninthisgure.
•InmodelswithawirelessLANcardthathasthreeantennaconnectors,plugthegraycable(MAIN)into thejackmarkedTR1,thewhitecable(third)intothejackmarkedROorTR3,andtheblackcable(AUX) intothejackmarkedTR2onthecard.
1120Keyboardbezelassembly,FPCcable,andBluethoothdaughter card(BDC-2.1)
Foraccess,removetheseFRUsinorder:
•“1010Batterypack”onpage66
•“1020ExpressCardblankbezel”onpage67
•“1050DIMMslotcover”onpage70
•“1080Keyboard”onpage74
Note:TheFPCcableisattachedontheundersideofthekeyboardbezelassembly.Insomemodels,the Bluetoothdaughtercardisalsoattachedontheundersideofthekeyboardbezelassembly.Formodels thatdonothavetheBluetoothdaughtercard,skipsteps
8to10.
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Removalstepsofkeyboardbezelassembly,FPCcable,andBluetoothdaughtercard
1
1
1
1
1
1
2
2
2
StepScrew(quantity)Color
Torque
1
M2×14mm,wafer-head,nylon-coated(6)
Black0.181Nm
(1.85kgf-cm)
2
M2×3mm,wafer-head,nylon-coated(3)
Black0.181Nm
(1.85kgf-cm)
3
3
3
3
StepScrew(quantity)Color
Torque
3
M2×3mm,wafer-head,nylon-coated(4)
Black0.181Nm
(1.85kgf-cm)
84HardwareMaintenanceManual
Page 91
4
4
4
4
4
4
4
4
4
4
4
4
5
6
7
Chapter8.RemovingandreplacingaFRU85
Page 92
Wheninstalling:Makesurethattheconnectorisattachedrmly.
8
9
9
10
12
11
12
13
Wheninstalling:Makesurethattheconnectorsareattachedrmly.
14
15
StepScrew(quantity)Color
Torque
14
M2×3mm,wafer-head,nylon-coated(1)
Black0.181Nm
(1.85kgf-cm)
86HardwareMaintenanceManual
Page 93
16
Wheninstalling:Makesurethattheconnectorisattachedrmly.
1130SmartCardorContactlessSmartCard
Foraccess,removetheseFRUsinorder:
•“1010Batterypack”onpage66
•“1050DIMMslotcover”onpage70
•“1080Keyboard”onpage74
•“1120Keyboardbezelassembly,FPCcable,andBluethoothdaughtercard(BDC-2.1)”onpage83
RemovalstepsofSmartCardorContactlessSmartCard
1
1
1
1
StepScrew(quantity)Color
Torque
1
M2×3mm,wafer-head,nylon-coated(4)
Black0.181Nm
(1.85kgf-cm)
Chapter8.RemovingandreplacingaFRU87
Page 94
2
3
Wheninstalling:Makesurethattheconnectorisattachedrmly.
RemovalstepsofSmartCarddummyspacer
SomemodelshaveSmartCarddummyspacerasamiscellaneouspart.Forthosemodels,removethe spacerasshown:
1
2
1
1
1
StepScrew(quantity)Color
Torque
1
M2×3mm,wafer-head,nylon-coated(4)
Black0.181Nm
(1.85kgf-cm)
1140Modemdaughtercard(MDC)
Foraccess,removetheseFRUsinorder:
•“1010Batterypack”onpage66
88HardwareMaintenanceManual
Page 95
•“1050DIMMslotcover”onpage70
•“1080Keyboard”onpage74
•“1120Keyboardbezelassembly,FPCcable,andBluethoothdaughtercard(BDC-2.1)”onpage83
Removalstepsofmodemdaughtercard(MDC)
1
1
2
StepScrew(quantity)Color
Torque
1
M2×3mm,wafer-head,nylon-coated(2)
Black0.181Nm
(1.85kgf-cm)
Wheninstalling:Makesurethattheconnectorisattachedrmly.
1150Speakerassembly
Foraccess,removetheseFRUsinorder:
•“1010Batterypack”onpage66
•“1050DIMMslotcover”onpage70
•“1080Keyboard”onpage74
•“1120Keyboardbezelassembly,FPCcable,andBluethoothdaughtercard(BDC-2.1)”onpage83
Chapter8.RemovingandreplacingaFRU89
Page 96
Removalstepsofspeakerassembly
1
1
1
1
StepScrew(quantity)Color
Torque
1
M2×3mm,wafer-head,nylon-coated(4)
Black0.181Nm
(1.85kgf-cm)
3
3
2
90HardwareMaintenanceManual
Page 97
Wheninstalling:Attachthespeakerassemblyandroutethecableasshowninthefollowinggure,and makesurethatthespeakerconnectorisattachedrmly.
1160LCDunit
Foraccess,removetheseFRUsinorder:
•“1010Batterypack”onpage66
•“1020ExpressCardblankbezel”onpage67
•“1050DIMMslotcover”onpage70
•“1070PCIExpressMiniCardforwirelessWAN”onpage72
•“1080Keyboard”onpage74
•“1110PCIExpressMiniCardforwirelessLAN”onpage81
•“1120Keyboardbezelassembly,FPCcable,andBluethoothdaughtercard(BDC-2.1)”onpage83
RemovalstepsofLCDunit
1
1
StepScrew(quantity)Color
Torque
1
M2.5×6mm,wafer-head,nylon-coated(2)
Black0.392Nm
(4.0kgf-cm)
Chapter8.RemovingandreplacingaFRU91
Page 98
2
3
4
5
StepScrew(quantity)Color
Torque
2
M2×3mm,wafer-head,nylon-coated(1)
Black0.181Nm
(1.85kgf-cm)
4
M2×3mm,wafer-head,nylon-coated(1)
Black0.181Nm
(1.85kgf-cm)
92HardwareMaintenanceManual
Page 99
8
8
7
6
StepScrew(quantity)Color
Torque
8
M2.5×6mm,wafer-head,nylon-coated(2)
Black0.392Nm
(4.0kgf-cm)
9
10
10
10
10
10
10
10
Wheninstalling:
•Makesurethatyouattachtheconnectorsrmly.
•Makesurethatyouattachroutethecablescorrectlyandyoutapeupthecablesintheproperpositionsas showninthefollowinggure.
Chapter8.RemovingandreplacingaFRU93
Page 100
•Whenyouroutethecables,makesurethattheyarenotsubjectedtoanytension.Tensioncouldcause thecablestobedamagedbythecableguides,orawiretobebroken.
11
94HardwareMaintenanceManual
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