ThinkPad Edge E530, Edge E530c, Edge E535, Edge E445 Hardware Maintenance Manual

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HardwareMaintenanceManual
ThinkPadEdgeE530,E530c,andE535
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Note:Beforeusingthisinformationandtheproductitsupports,besuretoreadthegeneralinformation underAppendixA“Notices”onpage109.
FourthEdition(May2013)
©CopyrightLenovo2012,2013.
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Contents
Aboutthismanual...........iii
Chapter1.Safetyinformation......1
Generalsafety................1
Electricalsafety...............2
Safetyinspectionguide............3
Handlingdevicesthataresensitivetoelectrostatic
discharge..................3
Groundingrequirements............4
Safetynotices(multilingualtranslations)......4
Lasercompliancestatement(multilingual
translations)................17
Chapter2.Importantservice
information..............23
StrategyforreplacingFRUs.........23
Strategyforreplacingaharddiskdrive...24 Importantnoticeforreplacingasystem
board................24
Howtouseerrorcodes.........24
StrategyforreplacingFRUsforCTO,CMV,and
GAVproducts...............24
Productdenition............24
FRUidenticationforCTO,CMV,andGAV
products...............25
Chapter3.Generalcheckout.....27
Whattodorst..............27
Checkoutguide..............28
LenovoSolutionCenter.........28
Quicktestprograms...........28
UEFIdiagnosticprogram.........29
Bootablediagnosticprograms.......29
Powersystemcheckout...........30
Checkingtheacpoweradapter......30
Checkingoperationalcharging......31
Checkingthebatterypack........31
Checkingthebackupbattery.......32
Chapter4.Relatedservice
information..............33
Restoringthefactorycontentsbyusingthe
productRecoveryDiscSet..........33
RecoveryoverviewfortheWindows8operating
system..................34
Refreshingyourcomputer........34
Resettingyourcomputertothefactorydefault
settings................34
Usingtheadvancedstartupoptions....35
RecoveringyouroperatingsystemifWindows
8failstostart.............35
Creatingandusingrecoverymedia.....35
Passwords................36
Power-onpassword...........37
Harddiskpassword...........37
Supervisorpassword..........37
Howtoremovethepower-onpassword...37 Howtoremovetheharddiskpassword...38
Powermanagement............38
Screenblankmode(fortheWindows7
operatingsystemonly)..........38
Sleepmode..............38
Hibernationmode...........39
Symptom-to-FRUindex...........39
Numericerrorcodes..........40
Errormessages............40
No-beepsymptoms...........41
LCD-relatedsymptoms.........41
Intermittentproblems..........42
Undeterminedproblems.........42
Chapter5.Statusindicators.....43
Chapter6.Specialkeys........45
Chapter7.Locations.........47
Locatingcomputercontrols,connectors,and
indicators.................47
Frontview...............48
Rearview...............50
Bottomview..............50
LocatingFRUsandCRUs..........50
MajorFRUsandCRUs..........52
LCDFRUsandCRUs..........54
MiscellaneouspartsandotherFRUs....55
LookingupFRUinformation.........55
Chapter8.FRUreplacement
notices................57
Screwnotices...............57
Retainingserialnumbers...........58
Restoringtheserialnumberofthesystem
unit.................58
RetainingtheUUID...........59
ReadingorwritingtheECAinformation...59
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Chapter9.Removingorreplacinga
FRU..................61
Generalguidelines.............61
BeforeservicingThinkPadEdgeE530andE530c
models..................62
1010Batterypack.............62
1020Largebottomcover..........63
1030Smallbottomcover..........64
1040Opticaldriveorblankbezel.......65
1050Memorymodules...........65
1060Harddiskdriveassembly........66
1070PCIExpressMiniCardforwirelessLAN..68 1080PCIExpressMiniCardforwirelessWANor
mSATAsolidstatedrive...........69
1090Backupbattery............73
1100Thermalfan.............74
1110Thermalpipes.............74
1120Keyboard..............76
1130Keyboardbezel............80
1140CPU................82
1150Systemboardassembly.........83
1160Speakerassembly...........86
1170Powerbuttonsubcard.........89
1180I/OsubcardwithUSBconnectorandaudio
jack...................90
1190RJ45subcard............91
1200Opticaldrivesubcard.........93
1210LCDunit...............94
1220BasecoverassemblyandDC-inconnector.97
2010LCDbezelassembly..........99
2020LCDpanelandhinges.........101
2030IntegratedcameraandLCDcables....103
2040WirelessantennaassemblyandLCDrear
coverassembly..............105
AppendixA.Notices.........109
Electronicemissionnotices..........110
Trademarks................110
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Aboutthismanual
ThismanualcontainsserviceandreferenceinformationforthefollowingThinkPad
®
products.
ThinkPadEdgeE530,E530c,andE535
MachineType(MT)3259,3260,3366,and6272
Usethismanualalongwiththeadvanceddiagnosticteststotroubleshootproblems.
Important:
ThismanualisintendedonlyfortrainedservicetechnicianswhoarefamiliarwithThinkPadproducts.Use thismanualalongwiththeadvanceddiagnosticteststotroubleshootproblemseffectively. BeforeservicingaThinkPadproduct,besuretoreadalltheinformationunderChapter1“Safety information”onpage1
andChapter2“Importantserviceinformation”onpage23.
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Chapter1.Safetyinformation
Thischapterpresentsthefollowingsafetyinformationthatyouneedtobefamiliarwithbeforeyouservicea ThinkPadnotebookcomputer.
•“Generalsafety”onpage1
•“Electricalsafety”onpage2
•“Safetyinspectionguide”onpage3
•“Handlingdevicesthataresensitivetoelectrostaticdischarge”onpage3
•“Groundingrequirements”onpage4
•“Safetynotices(multilingualtranslations)”onpage4
•“Lasercompliancestatement(multilingualtranslations)”onpage17
Generalsafety
Followtheserulestoensuregeneralsafety:
•Observegoodhousekeepingintheareaofthemachinesduringandaftermaintenance.
•Whenliftinganyheavyobject:
1.Makesurethatyoucanstandsafelywithoutslipping.
2.Distributetheweightoftheobjectequallybetweenyourfeet.
3.Useaslowliftingforce.Nevermovesuddenlyortwistwhenyouattempttolift.
4.Liftbystandingorbypushingupwithyourlegmuscles;thisactionremovesthestrainfromthe musclesinyourback.Donotattempttoliftanyobjectthatweighsmorethan16kg(35lb)orthatyou thinkistooheavyforyou.
•Donotperformanyactionthatcauseshazardstothecustomer,orthatmakestheequipmentunsafe.
•Beforeyoustartthemachine,makesurethatotherservicetechniciansandthecustomer'spersonnelare notinahazardousposition.
•Placeremovedcoversandotherpartsinasafeplace,awayfromallpersonnel,whileyouareservicing themachine.
•Keepyourtoolcaseawayfromwalkareassothatotherpeoplewillnottripoverit.
•Donotwearlooseclothingthatcanbetrappedinthemovingpartsofamachine.Makesurethatyour sleevesarefastenedorrolledupaboveyourelbows.Ifyourhairislong,fastenit.
•Inserttheendsofyournecktieorscarfinsideclothingorfastenitwithanonconductiveclip,about8 centimeters(3inches)fromtheend.
•Donotwearjewelry,chains,metal-frameeyeglasses,ormetalfastenersforyourclothing,becausemetal objectsaregoodelectricalconductors.
•Wearsafetyglasseswhenyouarehammering,drilling,soldering,cuttingwire,attachingsprings,using solvents,orworkinginanyotherconditionsthatmightbehazardoustoyoureyes.
•Afterservice,reinstallallsafetyshields,guards,labels,andgroundwires.Replaceanysafetydevice thatiswornordefective.
•Reinstallallcoverscorrectlybeforereturningthemachinetothecustomer.
•Fanlouversonthemachinehelptopreventoverheatingofinternalcomponents.Donotobstructfan louversorcoverthemwithlabelsorstickers.
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Electricalsafety
Observethefollowingruleswhenworkingonelectricalequipment.
Important:
•Useonlyapprovedtoolsandtestequipment.Somehandtoolshavehandlescoveredwithasoftmaterial thatdoesnotinsulateyouwhenworkingwithliveelectricalcurrents.
•Manycustomershave,neartheirequipment,rubberoormatsthatcontainsmallconductivebersto decreaseelectrostaticdischarges.Donotusethistypeofmattoprotectyourselffromelectricalshock.
•Findtheroomemergencypower-off(EPO)switch,disconnectingswitch,orelectricaloutlet.Ifanelectrical accidentoccurs,youcanthenoperatetheswitchorunplugthepowercordquickly.
•Donotworkaloneunderhazardousconditionsornearequipmentthathashazardousvoltages.
•Disconnectallpowerbefore: –Performingamechanicalinspection –Workingnearpowersupplies –Removingorinstallingmainunits
•Beforeyoustarttoworkonthemachine,unplugthepowercord.Ifyoucannotunplugit,askthecustomer topoweroffthewallboxthatsuppliespowertothemachine,andtolockthewallboxintheoffposition.
•Ifyouneedtoworkonamachinethathasexposedelectricalcircuits,observethefollowingprecautions: –Ensurethatanotherperson,familiarwiththepower-offcontrols,isnearyou.Thatpersonmustbethere
toswitchoffthepower,ifnecessary.
–Useonlyonehandwhenworkingwithpowered-onelectricalequipment;keeptheotherhandinyour
pocketorbehindyourback.
CAUTION: Anelectricalshockcanoccuronlywhenthereisacompletecircuit.Byobservingtheabove rule,youmaypreventacurrentfrompassingthroughyourbody.
–Whenusingtesters,setthecontrolscorrectlyandusetheapprovedprobeleadsandaccessoriesfor
thattester.
–Standonsuitablerubbermats(obtainedlocally,ifnecessary)toinsulateyoufromgroundssuchas
metaloorstripsandmachineframes.
Observethespecialsafetyprecautionswhenyouworkwithveryhighvoltages.Instructionsforthese precautionsareinthesafetysectionsofmaintenanceinformation.Useextremecarewhenmeasuring highvoltages.
•Regularlyinspectandmaintainyourelectricalhandtoolsforsafeoperationalcondition.
•Donotusewornorbrokentoolsandtesters.
•Neverassumethatpowerhasbeendisconnectedfromacircuit.First,checkthatithasbeenpoweredoff.
•Alwayslookcarefullyforpossiblehazardsinyourworkarea.Examplesofthesehazardsaremoistoors, nongroundedpowerextensioncables,powersurges,andmissingsafetygrounds.
•Donottouchliveelectricalcircuitswiththereectivesurfaceofaplasticdentalmirror.Thesurfaceis conductive;suchtouchingcancausepersonalinjuryandmachinedamage.
•Donotservicethefollowingpartswiththepoweron: –Powersupplyunits –Pumps –Blowersandfans –Motorgenerators –Unitssimilartothoselistedabove
Thispracticeensurescorrectgroundingoftheunits.
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•Ifanelectricalaccidentoccurs: –Usecaution;donotbecomeavictimyourself. –Switchoffpower. –Sendanotherpersontogetmedicalaid.
Safetyinspectionguide
Thepurposeofthisinspectionguideistoassistyouinidentifyingpotentiallyunsafeconditions.Aseach machinewasdesignedandbuilt,requiredsafetyitemswereinstalledtoprotectusersandservicetechnicians frominjury.Thisguideaddressesonlythoseitems.Youshouldusegoodjudgmenttoidentifypotential safetyhazardsduetoattachmentofnon- ThinkPadfeaturesoroptionsnotcoveredbythisinspectionguide.
Ifanyunsafeconditionsarepresent,youmustdeterminehowserioustheapparenthazardcouldbeand whetheryoucancontinuewithoutrstcorrectingtheproblem.
Considertheseconditionsandthesafetyhazardstheypresent:
•Electricalhazards,especiallyprimarypower(primaryvoltageontheframecancauseseriousorfatal electricalshock)
•Explosivehazards,suchasadamagedCRTfaceorabulgingcapacitor
•Mechanicalhazards,suchaslooseormissinghardware
Todeterminewhetherthereareanypotentiallyunsafeconditions,usethefollowingchecklistatthebeginning ofeveryservicetask.Beginthecheckswiththepoweroff,andthepowercorddisconnected.
Checklist:
1.Checkexteriorcoversfordamage(loose,broken,orsharpedges).
2.T urnoffthecomputer.Disconnectthepowercord.
3.Checkthepowercordfor:
a.Athird-wiregroundconnectoringoodcondition.Useametertomeasurethird-wireground
continuityfor0.1ohmorlessbetweentheexternalgroundpinandtheframeground.
b.Thepowercordshouldbetheauthorizedtypespeciedforyourcomputer.Goto:
http://www.lenovo.com/serviceparts-lookup.
c.Insulationmustnotbefrayedorworn.
4.Checkforcrackedorbulgingbatteries.
5.Removethecover.
6.Checkforanyobviousnon-ThinkPadalterations.Usegoodjudgmentastothesafetyofany non-ThinkPadalterations.
7.Checkinsidetheunitforanyobviousunsafeconditions,suchasmetallings,contamination,wateror otherliquids,orsignsofreorsmokedamage.
8.Checkforworn,frayed,orpinchedcables.
9.Checkthatthepower-supplycoverfasteners(screwsorrivets)havenotbeenremovedortamperedwith.
Handlingdevicesthataresensitivetoelectrostaticdischarge
Anycomputerpartcontainingtransistorsorintegratedcircuits(ICs)shouldbeconsideredsensitiveto electrostaticdischarge(ESD).ESDdamagecanoccurwhenthereisadifferenceinchargebetweenobjects. ProtectagainstESDdamagebyequalizingthechargesothatthemachine,thepart,theworkmat,andthe personhandlingthepartareallatthesamecharge.
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Notes:
1.Useproduct-specicESDprocedureswhentheyexceedtherequirementsnotedhere.
2.MakesurethattheESDprotectivedevicesyouusehavebeencertied(ISO9000)asfullyeffective.
WhenhandlingESD-sensitiveparts:
•Keepthepartsinprotectivepackagesuntiltheyareinsertedintotheproduct.
•Avoidcontactwithotherpeople.
•Wearagroundedwriststrapagainstyourskintoeliminatestaticonyourbody.
•Preventthepartfromtouchingyourclothing.Mostclothingisinsulativeandretainsachargeevenwhen youarewearingawriststrap.
•Useagroundedworkmattoprovideastatic-freeworksurface.Thematisespeciallyusefulwhen handlingESD-sensitivedevices.
•Selectagroundingsystem,suchasthoselistedbelow,toprovideprotectionthatmeetsthespecic servicerequirement.
Note:TheuseofagroundingsystemtoguardagainstESDdamageisdesirablebutnotnecessary.
–AttachtheESDgroundcliptoanyframeground,groundbraid,orgreen-wireground.
–Whenworkingonadouble-insulatedorbattery-operatedsystem,useanESDcommongroundor
referencepoint.Y oucanusecoaxorconnector-outsideshellsonthesesystems.
–Usetheroundgroundprongoftheacplugonac-operatedcomputers.
Groundingrequirements
Electricalgroundingofthecomputerisrequiredforoperatorsafetyandcorrectsystemfunction.Proper groundingoftheelectricaloutletcanbeveriedbyacertiedelectrician.
Safetynotices(multilingualtranslations)
Thesafetynoticesinthissectionareprovidedinthefollowinglanguages:
•English
•Arabic
•BrazilianPortuguese
•French
•German
•Hebrew
•Japanese
•Korean
•Spanish
•T raditionalChinese
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Lasercompliancestatement(multilingualtranslations)
Thelasercompliancestatementsinthissectionareprovidedinthefollowinglanguages:
•English
•Arabic
•BrazilianPortuguese
•French
•German
•Hebrew
•Japanese
•Korean
•Spanish
•T raditionalChinese
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Chapter2.Importantserviceinformation
Thischapterpresentsthefollowingimportantserviceinformationthatappliestoallmachinetypessupported bythismanual:
•“StrategyforreplacingFRUs”onpage23 –“Strategyforreplacingaharddiskdrive”onpage24 –“Importantnoticeforreplacingasystemboard”onpage24 –“Howtouseerrorcodes”onpage24
•“StrategyforreplacingFRUsforCTO,CMV ,andGAVproducts”onpage24 –“Productdenition”onpage24 –“FRUidenticationforCTO,CMV,andGAVproducts”onpage25
Important:
•IfthecomputerisequippedwithbothaharddiskdriveandanmSATAsolidstatedrive,donotusethe mSATAsolidstatedriveasabootabledevice.ThemSATAsolidstatedriveisdesignedanddevelopedfor “cache”functionpurposeonly.
•AdvisecustomerstocontacttheLenovo
®
CustomerSupportCenteriftheyneedanyassistancein obtainingorinstallinganysoftwarexes,drivers,andUEFIBIOSdownloads.T elephonenumbersfor LenovoSupportareavailableat: http://www.lenovo.com/support/phone
•SystemdisassemblyandreassemblyvideosthatshowtheFRUremovalorreplacementproceduresfor theLenovoauthorizedservicetechniciansareavailableat: http://www.lenovoservicetraining.com/ion/
StrategyforreplacingFRUs
Beforereplacingparts:
Makesurethatallsoftwarexes,drivers,andUEFIBIOSdownloadsareinstalledbeforeyoureplaceany FRUslistedinthismanual.
Afterasystemboardisreplaced,ensurethatthelatestUEFIBIOSisloadedtothesystemboardbeforeyou completetheserviceaction.
Todownloadandinstallsoftwarexes,drivers,andUEFIBIOS,dothefollowing:
1.Gotohttp://www.lenovo.com/support.
2.ClickDownloadDrivers&Softwareandthenfollowtheinstructionsonthescreentoreachthe DownloadDriversandSoftwarepage.
3.Followtheinstructionsonthescreentodownloadandinstallthenecessarysoftware.
UsethefollowingstrategytopreventunnecessaryexpenseforreplacingandservicingFRUs:
•IfyouareinstructedtoreplaceaFRUbutthereplacementdoesnotcorrecttheproblem,reinstallthe originalFRUbeforeyoucontinue.
•Somecomputershavebothaprocessorboardandasystemboard.Ifyouareinstructedtoreplaceeither theprocessorboardorthesystemboard,andreplacingoneofthemdoesnotcorrecttheproblem, reinstallthatboard,andthenreplacetheotherone.
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•IfanadapteroradeviceconsistsofmorethanoneFRU,anyoftheFRUsmightbethecauseoftheerror. Beforereplacingtheadapterordevice,removetheFRUs,onebyone,toseeifthesymptomschange. ReplaceonlytheFRUthatchangedthesymptoms.
Strategyforreplacingaharddiskdrive
Alwaystrytorunalow-levelformatoperationbeforereplacingaharddiskdrive.Thiswillcauseallcustomer dataontheharddiskdrivetobelost.Besurethatthecustomerhasacurrentbackupofthedatabefore youperformthistask.
Attention:Thedrivestartupsequenceinthecomputeryouareservicingmighthavebeenchanged.Be extremelycarefulduringwriteoperationssuchascopying,saving,orformatting.Ifyouselectanincorrect drive,dataorprogramscanbeoverwritten.
IfthecomputeryouareservicingisshippedwithbothanmSA T Asolid-statedriveandaharddiskdrive,the mSATAsolid-statedriveisusedforthe“cache”functionandtosupporttheIntel
®
RapidStartT echnology. UsersarenotrecommendedtoreplacethemSA T Asolid-statedrivebythemselves.Werecommendthat usersdonotreplacethemSATAsolid-statedrivebythemselves.Otherwise,the“cache”functionwillnot workandtheIntelRapidStartTechnologycannotbeusedanymore.
Attention:EnsurethatyoupartitionthemSAT Asolid-statedriveafterinstallingitonthecomputeryouare servicing.Otherwise,themSAT Asolid-statedrivewillnotfunctioncorrectly.Forinstructionsonhowto partitionanmSATAsolid-statedrive,gotohttp://www.lenovo.com/support/msata-fru.
Importantnoticeforreplacingasystemboard
Somecomponentsmountedonasystemboardareverysensitive.Improperhandlingofasystemboardcan causedamagetothosecomponents,andmaycauseasystemmalfunction.
Attention:Whenhandlingasystemboard:
•Donotdropasystemboardorapplyanyexcessiveforcetoit.
•Avoidroughhandlingofanykind.
•AvoidbendingasystemboardandhardpushingtopreventcrackingateachBallGridArray(BGA)chipset.
Howtouseerrorcodes
Usetheerrorcodesdisplayedonthescreentodiagnosefailures.Ifmorethanoneerrorcodeisdisplayed, beginthediagnosiswiththersterrorcode.Whatevercausesthersterrorcodemightalsocausefalse errorcodes.Ifnoerrorcodeisdisplayed,seewhethertheerrorsymptomislistedinthe“Symptom-to-FRU Index”section.
StrategyforreplacingFRUsforCTO,CMV,andGAVproducts
Productdenition
DynamicCongureToOrder(CTO)
ThisprovidestheabilityforacustomertocongureaLenovosolutionfromaneSite,andhavethis congurationsenttofulllment,whereitisbuiltandshippeddirectlytothecustomer.Themachinelabeland eSupportwillloadtheseproductsasthe4-digitMTand3-digitmodel,wheremodel=“CTO”(Example: 1829-CTO).
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CustomModelVariant(CMV)
ThisisauniquecongurationthathasbeennegotiatedbetweenLenovoandthecustomer.Aunique4-digit MTand3-digitmodelisprovidedtothecustomertoplaceorders(Example:1829-W15).ACMVisaspecial bidoffering.Therefore,itisNOTgenerallyannounced.
•TheMTMportionofthemachinelabelisthe4-digitMTand3-digitmodel,wheremodel=“CTO” (Example:1829-CTO).ThePRODUCTIDportionofthemachinelabelisthe4-digitMTand3-digitCMV model(Example:1829-W15).
•eSupportwillshowboththeCTOandCMVmachinetypemodels(Example:1829-CTOand1829-W15 willbefoundontheeSupportsite.)
GeneralAnnounceVariant(GAV)
Thisisastandardmodel(xedconguration).GAVsareannouncedandofferedtoallcustomers.TheMTM portionofthemachinelabelisa4-digitMTand3-digitmodel,wheremodel=a“xedpartnumber”,not “CTO”(Example:1829-F1U).Also,eSupportwilllisttheseproductsunderthesamexedmodelnumber.
FRUidenticationforCTO,CMV,andGAVproducts
UseLenovoeSupporttoidentifymajorFRUs,FRUpartnumbers,andFRUdescriptionsforCTO,CMV,and GAVproductsatanMT-serialnumberlevel.ExamplesofmajorFRUsareharddiskdrive,systemboard, liquidcrystaldisplay(LCD),andmemorymodule.AllCTOandCMVproductsareloadedunderthe4-digit MTand3-digitmodel,wheremodel=“CTO”(example:1829-CTO).GAVsareloadedunderthe4-digitMT and3-digitmodel,wheremodel=a“xedpartnumber”,not“CTO”(example:1829-F1U).
ToidentifythemajorFRUsforaproduct,dothefollowing:
1.Goto: http://www.lenovo.com/support
2.ClickWarranty&Services.
3.ClickCheckWarrantyStatus.
4.OntheWarrantyStatusLookuppage,clickPartsLookup.
5.T ypeyourmachinetypeandserialnumber,andthenclickSubmit.
eSupportalsocanbeusedtoviewthegeneralFRUlistforaproduct.
TogetthegeneralFRUlistforaproduct,dothefollowing:
1.Goto: http://www.lenovo.com/support
2.ClickParts&Accessories.
3.Followtheinstructionsonthescreentoselectproduct.
4.ClickProductsandPartsDetail.
5.OnthePRODUCTANDPARTSDETAILpage,clickthePartsDetailtabtoviewtheFRUlist.
Note:TheFRUlistisagenerallistofcomponentsanddoesnotcontainspecicmodelinformation.
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Chapter3.Generalcheckout
Thischapterpresentsfollowinginformation:
•“Whattodorst”onpage27
•“Checkoutguide”onpage28 –“LenovoSolutionCenter”onpage28 –“Quicktestprograms”onpage28 –“UEFIdiagnosticprogram”onpage29 –“Bootablediagnosticprograms”onpage29
•“Powersystemcheckout”onpage30
Somedescriptionsinthischaptermightnotapplytoyourparticularcomputer.
Beforeyougotothecheckoutguide,besuretoreadthefollowingimportantnotes.
Importantnotes:
•Onlycertiedtrainedpersonnelshouldservicethecomputer .
•BeforereplacinganyFRU,readtheentirepageonremovingandreplacingFRUs.
•WhenyoureplaceFRUs,itisrecommendedtousenewnylon-coatedscrews.
•Beextremelycarefulduringsuchwriteoperationsascopying,saving,orformatting.Drivesinthecomputer thatyouareservicingsequencemighthavebeenaltered.Ifyouselectanincorrectdrive,dataorprograms mightbeoverwritten.
•ReplaceaFRUonlywithanotherFRUofthecorrectmodel.WhenyoureplaceaFRU,makesurethatthemodel ofthemachineandtheFRUpartnumberarecorrect.
•AFRUshouldnotbereplacedbecauseofasingle,unreproduciblefailure.Singlefailurescanoccurfora varietyofreasonsthathavenothingtodowithahardwaredefect,suchascosmicradiation,electrostaticdischarge, orsoftwareerrors.ConsiderreplacingaFRUonlywhenaproblemrecurs.IfyoususpectthataFRUisdefective, cleartheerrorlogandrunthetestagain.Iftheerrordoesnotrecur,donotreplacetheFRU.
•BecarefulnottoreplaceanondefectiveFRU.
Whattodorst
WhenyoureturnaFRU,youmustincludethefollowinginformationinthepartsexchangeformorparts returnformthatyouattachtoit:
1.Nameandphonenumberofservicetechnician
2.Dateofservice
3.Dateonwhichthemachinefailed
4.Dateofpurchase
5.Failuresymptoms,errorcodesappearingonthedisplay,andbeepsymptoms
6.ProcedureindexandpagenumberinwhichthefailingFRUwasdetected
7.FailingFRUnameandpartnumber
8.Machinetype,modelnumber,andserialnumber
9.Customer'snameandaddress
Note:Duringthewarrantyperiod,thecustomermayberesponsibleforrepaircostsifthecomputerdamage wascausedbymisuse,accident,modication,unsuitablephysicaloroperatingenvironment,orimproper maintenancebythecustomer.Followingisalistofsomecommonitemsthatarenotcoveredunderwarranty andsomesymptomsthatmightindicatethatthesystemwassubjecttostressbeyondnormaluse.
Beforecheckingproblemswiththecomputer,determinewhetherthedamageiscoveredunderthewarranty byreferringtothefollowinglist:
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Thefollowingarenotcoveredunderwarranty:
•LCDpanelcrackedfromtheapplicationofexcessiveforceorfrombeingdropped
•Scratched(cosmetic)parts
•Distortion,deformation,ordiscolorationofthecosmeticparts
•Plasticparts,latches,pins,orconnectorsthathavebeencrackedorbrokenbyexcessiveforce
•Damagecausedbyliquidspilledintothesystem
•DamagecausedbytheimproperinsertionofaPCCardortheinstallationofanincompatiblecard
•Improperdiscinsertionoruseofanopticaldrive
•Diskettedrivedamagecausedbypressureonthediskettedrivecover,foreignmaterialinthedrive, ortheinsertionofadiskettewithmultiplelabels
•Damagedorbentdisketteejectbutton
•Fusesblownbyattachmentofanonsupporteddevice
•Forgottencomputerpassword(makingthecomputerunusable)
•Stickykeyscausedbyspillingaliquidontothekeyboard
•Useofanincorrectacpoweradapteronlaptopproducts
Thefollowingsymptomsmightindicatedamagecausedbynonwarrantedactivities:
•Missingpartsmightbeasymptomofunauthorizedserviceormodication.
•Checkforobviousdamagetoaharddiskdrive.Ifthespindleofaharddiskdrivebecomesnoisy,thehard diskdrivemighthavebeendroppedorsubjecttoexcessiveforce.
Checkoutguide
UsethefollowingproceduresasaguideinidentifyingandcorrectingproblemswiththeThinkPadnotebook computer.
Note:ThediagnostictestsareintendedtotestonlyThinkPadproducts.Theuseofnon-ThinkPadproducts, prototypecards,ormodiedoptionscanleadtofalseindicationsoferrorsandinvalidsystemresponses.
1.Identifythefailingsymptomsinasmuchdetailaspossible.
2.Verifythesymptoms.T rytore-createthefailurebyrunningthediagnostictestorbyrepeatingthe operation.
LenovoSolutionCenter
TheLenovoSolutionCenterprogramenablesyoutotroubleshootandresolvecomputerproblems.It combinesdiagnostictests,systeminformationcollection,securitystatus,andsupportinformation,along withhintsandtipsformaximumsystemperformance.
TheLenovoSolutionCenterprogramisavailablefordownloadathttp://www.lenovo.com/diags.
ToruntheLenovoSolutionCenterprogram,gotoControlPanelandclickSystemandSecurity➙Lenovo- SystemHealthandDiagnostics,andthenfollowtheinstructionsonthescreen.
FormoreinformationabouttheLenovoSolutionCenterprogram,refertothehelpinformationsystem oftheprogram.
Quicktestprograms
Youcanrunquicktestprogramstotroubleshootandresolvecomputerproblems,especiallywhenthe computerdoesnothavetheLenovoSolutionCenterprograminstalled.
Lenovoprovidesthefollowingquicktestprograms:
•LenovoHardDriveQuickTest:Usethisprogramtotroubleshootandresolveinternalstorageproblems.
•LenovoMemoryQuickTest:Usethisprogramtotroubleshootandresolvememorymoduleproblems.
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Thequicktestprogramsareapplicableonthefollowingoperatingsystems:
•Microsoft
®
Windows
®
8
•MicrosoftWindows7
•MicrosoftWindowsXP
•MicrosoftWindowsServer
®
2003
•MicrosoftWindowsServer2008
Todownloadandinstallaquicktestprogram,gotohttp://www.lenovo.com/diags,andfollowtheinstructions ontheWebsite.
Torunatestusingaquicktestprogram,dothefollowing:
1.GototheC:\SWTOOLS\ldiagdirectory.
2.Double-clickthegui_lsc_lite.exele.
3.WhentheUserAccountControlwindowopens,clickYes.
4.Selectthedeviceclasstobetested.
5.Selectthedevicestobetested.
6.Selectthetesttobeperformed.
7.Followtheinstructionsonthescreentostartthetest.Whenaproblemisdetected,information messagesaredisplayed.Refertothemessagestotroubleshoottheproblem.
UEFIdiagnosticprogram
AUEFIdiagnosticprogramispreinstalledonthecomputer.Itenablesyoutotestmemorymodulesand internalstoragedevices,viewsysteminformation,andcheckandrecoverbadsectorsoninternalstorage devices.
ToruntheUEFIdiagnosticprogram,dothefollowing:
1.T urnonthecomputer.Ifthecomputercannotbeturnedon,goto“Powersystemcheckout”onpage30, andcheckthepowersources.Ifanerrorcodeisdisplayed,goto“Symptom-to-FRUindex”onpage39 forerrorcodedescriptionsandtroubleshootinghints.
2.WhentheThinkPadlogoisdisplayed,repeatedlypressandreleasetheF10key.Themainscreenofthe UEFIdiagnosticprogramisdisplayed.
3.Followtheinstructionsonthescreentousetheprogram.
Theoptionsonthemainscreenareasfollows:
Table1.ItemsonthemainscreenoftheUEFIdiagnosticprogram
TestsTools
•QuickMemoryT est
•QuickStorageDeviceTest
•ExitApplication
•SystemInformation
•RecoverBadSectorsT ool
Bootablediagnosticprograms
IfthecomputeryouareservicingisnotinstalledwiththeUEFIdiagnosticprogram,youcandownloada bootablediagnosticprogramfromtheLenovoSupportWebsite.Thebootablediagnosticprogramsenable youtotestcomputermemoryandinternalstoragedevices,viewsysteminformation,andcheckandrecover theinternalstoragedevices.T ousethebootablediagnosticprograms,youcancreateabootablediagnostic mediumonaUSBdeviceorCD.
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Tocreateabootablediagnosticmedium,dothefollowing:
1.Gotohttp://www.lenovo.com/diags.
2.ClickLenovoBootableDiagnostics.
3.FollowtheinstructionsontheWebsitetocreateabootablediagnosticmediumonaUSBdeviceorCD.
Tousethediagnosticmediumyouhavecreated,dooneofthefollowing:
•IfyouhavecreatedthebootablediagnosticmediumonaUSBdevice,dothefollowing:
1.AttachtheUSBdevicetothecomputer.
2.T urnonthecomputer.Ifthecomputercannotbeturnedon,goto“Powersystemcheckout”onpage 30,andcheckthepowersources.Ifanerrorcodeisdisplayed,goto“Symptom-to-FRUindex”on page39forerrorcodedescriptionsandtroubleshootinghints.
3.WhentheThinkPadlogoisdisplayed,repeatedlypressandreleasetheF12key.WhentheBoot Menuwindowopens,releasetheF12key.
4.UsethearrowkeystoselectUSBHDDandthenpressEnter.Thediagnosticprogramwillbe launchedautomatically.
5.Followtheinstructionsonthescreentousethediagnosticprogram.
•IfyouhavecreatedthebootablediagnosticmediumonaCD,dothefollowing:
1.T urnonthecomputer.Ifthecomputercannotbeturnedon,goto“Powersystemcheckout”onpage 30
,andcheckthepowersources.Ifanerrorcodeisdisplayed,goto“Symptom-to-FRUindex”on
page39forerrorcodedescriptionsandtroubleshootinghints.
2.InserttheCDintotheopticaldrive.
3.Restartthecomputer.
4.WhentheThinkPadlogoisdisplayed,repeatedlypressandreleasetheF12key.WhentheBoot Menuwindowopens,releasetheF12key.
5.UsethearrowkeystoselectA T APICDx(x:0,1,...)andthenpressEnter.Thediagnosticprogram willbelaunchedautomatically.
6.Followtheinstructionsonthescreentousethediagnosticprogram.
Powersystemcheckout
Toverifyasymptom,dothefollowing:
1.T urnoffthecomputer.
2.Removethebatterypack.
3.Connecttheacpoweradapter.
4.Checkthatpowerissuppliedwhenyouturnonthecomputer.
5.T urnoffthecomputer.
6.Disconnecttheacpoweradapterandinstallthechargedbatterypack.
7.Checkthatthebatterypacksuppliespowerwhenyouturnonthecomputer.
Ifyoususpectapowerproblem,seetheappropriateoneofthefollowingpowersupplycheckouts:
•“Checkingtheacpoweradapter”onpage30
•“Checkingoperationalcharging”onpage31
•“Checkingthebatterypack”onpage31
•“Checkingthebackupbattery”onpage32
Checkingtheacpoweradapter
Ifyoucomputerfailsonlywhentheacpoweradapterisused,usetheinstructionsinthistopic.
30HardwareMaintenanceManual
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•Ifthepower-onindicatordoesnotturnon,checkthepowercordoftheacpoweradapterforcorrect continuityandinstallation.
•Ifthecomputerdoesnotchargeduringoperation,goto“Checkingoperationalcharging”onpage31.
Tochecktheacpoweradapter,dothefollowing:
1.Unplugtheacpoweradaptercablefromthecomputer.
2.Measuretheoutputvoltageattheplugoftheacpoweradaptercable.Seethefollowinggure:
Pin
Voltage(Vdc)
1+20
20
3
Ground
1
2
3
(20V)
Note:Outputvoltageacrosspin2oftheacpoweradaptermightdifferfromtheoneyouareservicing.
3.Ifthevoltageisnotcorrect,replacetheacpoweradapter.
4.Ifthevoltageisacceptable,replacethesystemboard.
Note:Noisefromtheacpoweradapterdoesnotalwaysindicateadefect.
Checkingoperationalcharging
Tocheckwhetherthebatterychargescorrectlyduringoperation,useadischargedbatterypackorabattery packthathaslessthan50%ofthetotalpowerremainingwheninstalledinthecomputer.
Performoperationalcharging.Ifthebatterystatusindicatororicondoesnotturnon,removethebattery packandletitreturntoroomtemperature.Reinstallthebatterypack.Ifthechargeindicatororiconstilldoes notturnon,replacethebatterypack.
Ifthechargeindicatorstilldoesnotturnon,replacethesystemboard.Thenreinstallthebatterypack.Ifitis stillnotcharged,gotothenexttopic.
Checkingthebatterypack
ThebatterystatusiconintheWindowsnoticationareadisplaysthepercentageofbatterypowerremaining.
Tocheckfordetailedbatterystatusinformation,dothefollowing:
•ForWindows7:OpenthePowerManagerprogramandclicktheBatterytab.
•ForWindows8:OpentheLenovoSupportprogramandclickBatteryHealth,oropentheLenovo SettingsprogramandclickPower.
Note:Ifthebatterypackbecomeshot,itmaynotbeabletocharge.Removeitfromthecomputerandleave itatroomtemperatureforawhile.Afteritcoolsdown,reinstallandrechargeit.
Tocheckthebatterypack,dothefollowing:
1.Poweroffthecomputer.
2.Removethebatterypackandmeasurethevoltagebetweenbatteryterminals1(+)and7(-).Seethe followinggure:
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Terminal
Voltage(Vdc)
1+0to+12.6
7
Ground(-)
1(+)
2(+)
3
4
5
6(-)
7(-)
3.Ifthevoltageislessthan+11.0Vdc,thebatterypackhasbeendischarged.
Note:Rechargingwilltakeatleast3hours,eveniftheindicatordoesnotturnon.
Ifthevoltageisstilllessthan+11.0Vdcafterrecharging,replacethebattery.
4.Ifthevoltageismorethan+11.0Vdc,measuretheresistancebetweenbatteryterminals5and7. Theresistancemustbe4to30KΩ.Iftheresistanceisnotcorrect,replacethebatterypack.Ifthe resistanceiscorrect,replacethesystemboard.
Checkingthebackupbattery
Dothefollowing:
1.Poweroffthecomputer,andunplugtheacpoweradapterfromit.
2.T urnthecomputerupsidedown.
3.Removethebatterypack(see“1010Batterypack”onpage62).
4.Removethebackupbattery(see“1090Backupbattery”onpage73).
5.Measurethevoltageofthebackupbattery.Seethefollowinggure.
Wire
Voltage(Vdc)
Red+2.5to+3.2
Black
Ground
•Ifthevoltageiscorrect,replacethesystemboard.
•Ifthevoltageisnotcorrect,replacethebackupbattery.
•Ifthebackupbatterydischargesquicklyafterreplacement,replacethesystemboard.
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Chapter4.Relatedserviceinformation
Thischapterpresentsfollowinginformation:
•“RestoringthefactorycontentsbyusingtheproductRecoveryDiscSet”onpage33
•“RecoveryoverviewfortheWindows8operatingsystem”onpage34
•“Passwords”onpage36
•“Powermanagement”onpage38
•“Symptom-to-FRUindex”onpage39
ServiceWebsite:
Whenthelatestmaintenancedisketteandthesystemprogramservicediskettebecomeavailable,they willbepostedonhttp://www.lenovo.com/support.
RestoringthefactorycontentsbyusingtheproductRecoveryDiscSet
Whenthemainstoragedeviceisreplacedbecauseofafailure,noproductrecoveryprogramisonthenew drive.Inthiscase,thecustomermustusetheRecoveryDiscSettorecoverthetablet.OrdertheRecovery DiscSetandthedriveatthesametimesothatthecustomercanrestorethetablettothefactorydefault settingsbyusingtheRecoveryDiscSetafterthenewdriveisinstalled.Forinformationaboutwhichdiscsto order,goto: http://www.lenovo.com/serviceparts-lookup.
Dependingonthemodel,thenumberofrecoverydiscsincludedintheRecoveryDiscSetdiffers.Torestore thefactorycontentsbyusingtheproductRecoveryDiscSet,dothefollowing:
Notes:
•Duringtherecoveryprocess,alldataonthedrivewillbedeleted.Ifpossible,copyanyimportantdata orpersonallesthatyouwanttokeepontoremovablemediaoranetworkdrivebeforeyoustartthe recoveryprocess.
•Therecoveryprocesstakesonetotwohourstocomplete.Thelengthoftimedependsonthemethodyou use.IfyouuseproductRecoveryDiscSet,therecoveryprocesstakesabouttwohours.
1.ConnectanexternalCD/DVDdrive.
2.MaketheCD/DVDdrivetherststartupdeviceinthestartupsequenceusingthefollowingprocedure:
a.OpentheThinkPadSetupprogramandselectStartup➙Boot.
b.SelecttheCD/DVDdriveasthe1stBootDevice.
3.InsertthebootablerecoverydiscintotheCD/DVDdrive.
4.StartthecomputerfromtheexternalCD/DVDdrive.
5.Whenpromoted,selectyourlanguageandclickNext.
6.Readthelicenseandacceptthetermsandconditions.Thenfollowtheinstructionsonthescreen.
7.IftheRecoveryDiscSetcontainsaSupplementalRecoveryDisc,insertitwhenpromptedandclickY es.
Note:NotallRecoveryDiscSetscomewithaSupplementalRecoveryDisc.IfthereisaSupplemental RecoveryDisc,itwillbeclearlymarkedassuch.
8.Whenallofthedatahasbeencopiedfromthelastdiscinthesetandhasbeenprocessed,remove theexternalCD/DVDdriveandrestartthecomputer.Followtheinstructionsonthescreentonish therecovery.
©CopyrightLenovo2012,2013
33
Page 40
Note:Therestoftherecoveryprocessisfullyautomatedandnoactionfromyouisrequired.The computerwillrestartintotheMicrosoftWindowsdesktopseveraltimesandyoumightexperience periodswhennoactivityisapparentonthescreenforseveralminutesatatime.Thisisnormal.
9.Whentherecoveryprocesscompletes,theWelcometoMicrosoftWindowsscreenisdisplayed.Follow theinstructionsonthescreentocompletetheWindowssetup.
10.AfteryouhavecompletedtheWindowssetup,youmightwanttorestoretheoriginalstartupsequence. StarttheThinkPadSetupprogramandthenpressF9torestorethedefaultsettings.PressF10tosave changesandexittheThinkPadSetupprogram.
Note:Afterrestoringadrivetothefactorydefaultsettings,youmightneedtoreinstallsomedevice drivers.
RecoveryoverviewfortheWindows8operatingsystem
ThissectionprovidesinformationabouttherecoverysolutionsfortheWindows8operatingsystem.
AWindowsrecoveryimageispreinstalledintherecoverypartitiononyourcomputer.TheWindowsrecovery imageenablesyoutorefreshyourcomputer,orresetyourcomputertothefactorydefaultsettings.
YoucancreaterecoverymediaasbackupsorreplacementfortheWindowsrecoveryimage.Withthe recoverymedia,youcantroubleshootandxtheproblemsonyourcomputerevenifyoucannotstartthe Windows8operatingsystem.Itisrecommendedthatyoucreaterecoverymediaasearlyaspossible.For moreinformation,see“Creatingandusingrecoverymedia”onpage35.
Refreshingyourcomputer
Ifyourcomputerdoesnotperformwellandtheproblemmightbecausedbyarecentlyinstalledprogram, youcanrefreshyourcomputerwithoutlosingyourpersonallesorchangingyoursettings.
Attention:Ifyourefreshyourcomputer,theprogramsthatcamewithyourcomputerandtheprogramsthat youinstalledfromWindowsStorewillbereinstalled,butallotherprogramswillberemoved.
Torefreshyourcomputer,dothefollowing:
1.Moveyourcursortothetop-rightorbottom-rightcornerofthescreentodisplaythecharms.Click
Settings➙ChangePCsettings➙General.
2.IntheRefreshyourPCwithoutaffectingyourlessection,clickGetstarted.
3.Followtheinstructionsonthescreentorefreshyourcomputer.
Resettingyourcomputertothefactorydefaultsettings
Ifyouwanttorecycleyourcomputerorjuststartover,youcanresetyourcomputertothefactorydefault settings.Resettingthecomputerwillreinstalltheoperatingsystem,reinstallalltheprogramsthatcamewith yourcomputer,andresetallthesettingstothefactorydefaultsettings.
Attention:Ifyouresetthecomputertothefactorydefaultsettings,allyourpersonallesandsettingswillbe deleted.T oavoiddataloss,makeabackupcopyofallthedatathatyouwanttokeep.
Toresetyourcomputertothefactorydefaultsettings,dothefollowing:
1.Moveyourcursortothetop-rightorbottom-rightcornerofthescreentodisplaythecharms.Click
Settings➙ChangePCsettings➙General.
2.IntheRemoveeverythingandreinstallWindowssection,clickGetstarted.ThenclickNextto conrmtheoperation.
3.Dependingonyourneeds,dooneofthefollowing:
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•T operformaquickformat,clickJustremovemylestostarttheprocess.Theprocesswilltake severalminutes.
•T operformacompleteformat,clickFullycleanthedrivetostarttheprocess.Theprocesswill takeseveralhours.
4.Followtheinstructionsonthescreentoresetyourcomputertothefactorydefaultsettings.
Usingtheadvancedstartupoptions
Withtheadvancedstartupoptions,youcanchangethermwaresettingsofthecomputer,changethe startupsettingsoftheWindowsoperatingsystem,startthecomputerfromanexternaldevice,orrestorethe Windowsoperatingsystemfromasystemimage.
Tousetheadvancedstartupoptions,dothefollowing:
1.Moveyourcursortothetop-rightorbottom-rightcornerofthescreentodisplaythecharms.Click
Settings➙ChangePCsettings➙General.
2.IntheAdvancedstartupsection,clickRestartnow➙Troubleshoot➙Advancedoptions.
3.Selectadesiredstartupoption,thenfollowtheinstructionsonthescreen.
RecoveringyouroperatingsystemifWindows8failstostart
TheWindowsrecoveryenvironmentonyourcomputeriscapableofoperatingindependentlyfromthe Windows8operatingsystem.Thisenablesyoutorecoverorrepairtheoperatingsystemevenifthe Windows8operatingsystemfailstostart.
Aftertwoconsecutivefailedbootattempts,theWindowsrecoveryenvironmentstartsautomatically.Then youcanchooserepairandrecoveryoptionsbyfollowingtheinstructionsonthescreen.
Note:Ensurethatyourcomputerisconnectedtoacpowerduringtherecoveryprocess.
Creatingandusingrecoverymedia
YoucancreaterecoverymediaasbackupsfortheWindowsrecoveryenvironmentandtheWindows recoveryimage.Ifyoucannotstartthecomputer,youcanuserecoverymediatotroubleshootandxthe problemsonyourcomputer.
Itisrecommendedthatyoucreaterecoverymediaasearlyaspossible.Onceyoucreaterecoverymedia, keeptheminasafeplaceanddonotusethemtostoreotherdata.
Creatingrecoverymedia
Tocreaterecoverymedia,youneedaUSBdrivewithatleast8GBofstorage.TherequiredUSBcapacity dependsonthesizeoftherecoveryimage.
Attention:CreatingrecoverymediawilldeleteanythingstoredontheUSBdrive.T oavoiddataloss,makea backupcopyofallthedatathatyouwanttokeep.
Tocreaterecoverymedia,dothefollowing:
Note:Ensurethatyourcomputerisconnectedtoacpower.
1.Moveyourcursortothetop-rightorbottom-rightcornerofthescreentodisplaythecharms,and clickSearch.
2.T yperecoveryintheSearcheldandclickSettings.ThenclickCreatearecoverydrive.
3.ClickYesintheUserAccountControlwindowtoallowtheRecoveryMediaCreatorprogramtostart.
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4.EnsurethatyouselecttheCopytherecoverypartitionfromthePCtotherecoverydrive.option. ThenclickNext.
Important:IfyoucleartheCopytherecoverypartitionfromthePCtotherecoverydrive.option, youwillcreaterecoverymediawithouttherecoverypartitioncontent.Youstillcanstartthecomputer fromtherecoverymedia,butyoumightbeunabletorecoveryourcomputeriftherecoverypartitionon yourcomputerisdamaged.
5.ConnectaproperUSBdrivethenclickNext.
6.ClickCreateintheRecoveryDrivewindow.Thecreationoftherecoverymediastarts.
7.Whenthecreationoftherecoverymedianishes,dooneofthefollowing:
•T okeeptherecoverypartitiononyourcomputer,clickFinish.
•T odeletetherecoverypartitiononyourcomputer,clickDeletetherecoverypartition.
Attention:Ifyoudeletetherecoverypartitiononyourcomputer,dokeeptherecoverymediaina safeplace.TheWindowsrecoveryimagewillnotbestoredinyourcomputeranymore,andyouwill needtherecoverymediatorefreshorresetyourcomputer.
8.RemovetheUSBdrive.Therecoverymediaarecreatedsuccessfully.
Usingrecoverymedia
Ifyoucannotstartyourcomputer,orifyoucannotstarttheWindowsrecoveryimageonyourcomputer,use recoverymediatorecoveryourcomputer.
Touserecoverymedia,dothefollowing:
Note:Ensurethatyourcomputerisconnectedtoacpower.
1.T urnonorrestartthecomputer.BeforetheWindowsoperatingsystemstarts,repeatedlypresstheF12 key.TheBootMenuwindowopens.
2.Selecttherecoverydriveasthebootdevice.
3.Selectapreferredlanguageandthenselectapreferredkeyboardlayout.
4.ClickTroubleshoottodisplaytheoptionalrecoverysolutions.
5.Selectacorrespondingrecoverysolutionaccordingtoyoursituation.Forexample,selectResetyour PCifyouwanttoresetyourcomputertothefactorydefaultsettings.
FormoreinformationabouttherecoverysolutionsprovidedbytheWindows8operatingsystem,goto: http://go.microsoft.com/fwlink/?LinkID=263800
Passwords
AsmanyasthreepasswordsmightbeneededforaThinkPadnotebookcomputer:thepower-onpassword, theharddiskpassword,andthesupervisorpassword.
Ifanyofthesepasswordshasbeenset,apromptforitwillbedisplayedonthescreenwheneverthe computeristurnedon.Thecomputerdoesnotstartuntilthepasswordisentered.
Note:Ifonlyasupervisorpasswordisset,thepasswordpromptwillnotbedisplayedwhentheoperating systemisstarted.
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Power-onpassword
Apower-onpasswordprotectsthesystemfrombeingturnedonbyanunauthorizedperson.Thepassword mustbeenteredbeforetheoperatingsystemcanbestarted.Forinstructionsonhowtoremovethe power-onpassword,see“Howtoremovethepower-onpassword”onpage37.
Harddiskpassword
Therearetwoharddiskpasswords:
•Userharddiskpassword-fortheuser
•Masterharddiskpassword-forthesystemadministrator,whocanuseittogetaccesstotheharddisk eveniftheuserhaschangedtheuserharddiskpassword.
Note:Therearetwomodesfortheharddiskpassword:UseronlyandMaster+User.TheMaster+User moderequirestwoharddiskpasswords;thesystemadministratorentersbothinthesameoperation.The systemadministratorthenprovidestheuserharddiskpasswordtothesystemuser.
Attention:Iftheuserharddiskpasswordhasbeenforgotten,checkwhetheramasterharddiskpassword hasbeenset.Ifamasterharddiskpasswordhasbeenset,itcanbeusedtoaccesstheharddiskdrive.If nomasterharddiskpasswordisavailable,neitherLenovonorLenovoauthorizedservicetechniciansprovide anyservicestoreseteithertheuserharddiskpasswordorthemasterharddiskpassword,ortorecoverdata fromtheharddiskdrive.Theharddiskdrivecanbereplacedforascheduledfee.
Forinstructionsonhowtoremovetheharddiskpassword,see“Howtoremovetheharddiskpassword” onpage38
.
Supervisorpassword
AsupervisorpasswordprotectsthesysteminformationstoredintheThinkPadSetupprogram.Theuser mustenterthesupervisorpasswordinordertogetaccesstotheThinkPadSetupprogramandchangethe systemconguration.
Attention:Ifthesupervisorpasswordhasbeenforgottenandcannotbemadeavailabletotheservice technician,thereisnoserviceproceduretoresetthepassword.Thesystemboardmustbereplacedfor ascheduledfee.
Howtoremovethepower-onpassword
Toremovethepower-onpassword,dooneofthefollowing:
Ifnosupervisorpasswordhasbeenset,dothefollowingtoremovethepower-onpassword:
1.T urnoffthecomputer.
2.Removethebatterypack.Forinstructionsonhowtoremovethebatterypack,see“1010Battery pack”onpage62.
3.Removethebackupbattery.Forinstructionsonhowtoremovethebackupbattery,see“1090Backup battery”onpage73.
4.T urnonthecomputerandwaituntilthePOSTends.AfterthePOSTends,thepasswordpromptwillnot bedisplayed.Thepower-onpasswordhasbeenremoved.
5.Reinstallthebackupbatteryandthebatterypack.
Ifasupervisorpasswordhasbeensetandisknowntotheservicetechnician,dothefollowingtoremove thepower-onpassword:
1.T urnonthecomputer.
2.WhentheThinkPadlogoisdisplayed,immediatelypressF1.
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3.T ypethesupervisorpasswordtoentertheThinkPadSetupprogram.
4.SelectSecurity.
5.SelectPassword.
6.SelectPower-OnPassword.
7.T ypethecurrentsupervisorpasswordintheEnterCurrentPasswordeld.Then,leavetheEnter NewPasswordeldblank,andpressEntertwice.
8.IntheChangeshavebeensavedwindow,pressEnter.
9.PressFn+F10tosavechangesandexittheThinkPadSetupprogram.
Howtoremovetheharddiskpassword
Attention:IfUseronlymodeisselectedandtheuserharddiskpasswordhasbeenforgottenandcannotbe
madeavailabletotheservicetechnician,neitherLenovonorLenovoauthorizedservicetechniciansprovide anyservicestoresettheuserharddiskpassword,ortorecoverdatafromtheharddiskdrive.Toputthe systembacktooperationalstatus,theonlyLenovoandLenovo-authorizedservicesolutionwouldbeto replacetheharddiskdriveorsolid-statedrivewithascheduledfee.
Toremoveauserharddiskpasswordthathasbeenforgotten,whenthesupervisorpasswordandthemaster harddiskpasswordareknown,dothefollowing:
1.T urnonthecomputer.
2.WhentheThinkPadlogoisdisplayed,immediatelypressF1toentertheThinkPadSetupprogram.
3.SelectSecurity.
4.SelectPassword.
5.SelectHard-diskxpasswordwherexistheletteroftheharddiskdrive.Apop-upwindowopens.
6.SelectMasterHDP,whereHDPstandsforharddiskpassword.
7.T ypethecurrentmasterharddiskpasswordintheEnterCurrentPasswordeld.Then,leavetheEnter NewPasswordeldblank,andpressEntertwice.
8.PressFn+F10tosavechangesandexittheThinkPadSetupprogram.Theuserharddiskpasswordand themasterharddiskpasswordhavebeenremoved.
Powermanagement
Toreducepowerconsumption,thecomputerhasthreepowermanagementmodes:screenblank,sleep, andhibernation.
Screenblankmode(fortheWindows7operatingsystemonly)
Ifthetimesetonthe“Turnoffmonitor”timerintheoperatingsystemexpires,theLCDbacklightturnsoff.
Toputthecomputerintoscreenblankmode,dothefollowing:
1.Right-clickthebatterygaugeinthetaskbar.
2.SelectPoweroffdisplay(keepcurrentpowerplan).
Toendscreenblankmodeandresumenormaloperation,pressanykey.
Sleepmode
Whenthecomputerenterssleepmode,thefollowingeventsoccurinadditiontowhatoccursinscreen blankmode:
•TheLCDispoweredoff.
•Theharddiskdriveispoweredoff.
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•Themicroprocessorstops.
Tocausethecomputertoreturnfromsleepmodeandresumeoperation,dooneofthefollowing:
•PresstheFnkey.
•OpentheLCDcover.
•T urnonthepowerbutton.
Also,ineitherofthefollowingevents,thecomputerautomaticallyreturnsfromsleepmodeandresumes operation:
•Theringindicator(RI)issignaledbyaserialdeviceoraPCCarddevice.
•Thetimesetontheresumetimerelapses.
Note:Thecomputerdoesnotacceptanyinputimmediatelyafteritenterssleepmode.Waitafew secondsbeforetakinganyactiontoreenteroperationmode.
Hibernationmode
Inhibernationmode,thefollowingoccurs:
•Thesystemstatus,RAM,VRAM,andsetupdataarestoredontheharddiskdrive.
•Thesystemispoweredoff.
Ifyouhavedenedoneofthefollowingactionsastheeventthatcausesthesystemtogointohibernation mode,performthataction.
•Closingthelid.
•Pressingthepowerbutton.
Also,thecomputergoesintohibernationmodeautomaticallyafteraperiodofinactivityspeciedinpower plansettings.
Whenthepoweristurnedon,thecomputerreturnsfromhibernationmodeandresumesoperation.The hibernationleinthebootrecordontheharddiskdriveisread,andsystemstatusisrestoredfromthe harddiskdrive.
Symptom-to-FRUindex
Thissectioncontainsfollowinginformation:
•“Numericerrorcodes”onpage40
•“Errormessages”onpage40
•“No-beepsymptoms”onpage41
•“LCD-relatedsymptoms”onpage41
•“Intermittentproblems”onpage42
•“Undeterminedproblems”onpage42
Thesymptom-to-FRUindexinthissectionlistssymptomsanderrorsandtheirpossiblecauses.Themost likelycauseislistedrst,inboldfacetype.
Note:DotheFRUreplacementorotheractionsinthesequenceshowninthecolumnheaded“FRUor action,insequence.”IfreplacingaFRUdoesnotsolvetheproblem,puttheoriginalpartbackinthe computer.DonotreplaceanondefectiveFRU.
Thisindexcanalsohelpyoudetermine,duringregularservicing,whatFRUsarelikelytoneedtobe replacednext.
Chapter4.Relatedserviceinformation39
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AnumericerrorisdisplayedforeacherrordetectedinPOSTorsystemoperation.Inthedisplays,ncan beanynumber.
Ifnonumericcodeisdisplayed,checkthenarrativedescriptionsofsymptoms.Ifthesymptomisnot describedthere,goto“Intermittentproblems”onpage42.
Note:ForadevicenotsupportedbydiagnosticcodesintheThinkPadnotebooks,seethemanualfor thatdevice.
Numericerrorcodes
Table2.Numericerrorcodes
Symptomorerror(beeps,ifany)
FRUoraction,insequence
0187
EAIAdataaccesserror-TheaccesstoEEPROMisfailed. (twoshortbeeps)
Systemboard.
0189
InvalidRFIDcongurationinformationarea-TheEEPROM checksumisnotcorrect. (twoshortbeeps)
Systemboard.
0190
Criticallow-batteryerror (twoshortbeeps)
1.Chargethebatterypack.
2.Batterypack.
0191
SystemSecurity-InvalidRemoteChangerequested.
1.RuntheThinkPadSetupprogram,andthensave
currentsettingbypressingFn+F10.
2.Systemboard.
0251
SystemCMOSchecksumbad-Defaultconguration used. (twoshortbeeps)
1.Chargethebackupbatteryformorethan8hours
byconnectingtheacpoweradapter.
2.ReplacethebackupbatteryandruntheThinkPad Setupprogramtoresetthetimeanddate.
0271
Dateandtimeerror-Neitherthedatenorthetimeisset inthecomputer. (twoshortbeeps)
RuntheThinkPadSetupprogramtoresetthetime anddate.
1802
Unauthorizednetworkcardispluggedin-T urnoffand removetheminiPCInetworkcard. (twoshortbeeps)
1.RemovetheMiniPCInetworkcard.
2.Systemboard.
Errormessages
Table3.Errormessages
Symptomorerror(beeps,ifany)
FRUoraction,insequence
Fanerror. (fourshortbeeps,onelongbeep)
1.Fan.
2.Thermalgrease.
3.Systemboard.
Thissystemdoesnotsupportbatteriesthatarenot genuineLenovo-madeorauthorized.Thesystemwill continuetoboot,butmaynotchargeunauthorized batteries.
Attention:Lenovohasnoresponsibilityforthe performanceorsafetyofunauthorizedbatteries,and
Replacethebattery.
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Table3.Errormessages(continued)
Symptomorerror(beeps,ifany)
FRUoraction,insequence
providesnowarrantiesforfailuresordamagearisingout oftheiruse.
No-beepsymptoms
Table4.No-beepsymptoms
Symptomorerror
FRUoraction,insequence
Nobeep,power-onindicatoron,LCDblank,andno POST.
1.Makesurethateveryconnectorisconnected
tightlyandcorrectly.
2.DIMM.
3.Systemboard.
Nobeep,power-onindicatoron,andLCDblankduring POST.
1.ReseatDIMM.
2.Systemboard.
Thepower-onpasswordpromptappears.Apower-onpasswordorasupervisorpasswordisset.
TypethepasswordandpressEnter.
Thehard-diskpasswordpromptappears.Ahard-diskpasswordisset.T ypethepasswordand
pressEnter.
LCD-relatedsymptoms
Important:TheTFTLCDforthenotebookcomputercontainsmanythin-lmtransistors(TFT s).The
presenceofasmallnumberofdotsthataremissing,discolored,oralwayslightedischaracteristicofTFT LCDtechnology,butexcessivepixelproblemscancauseviewingconcerns.
IftheLCDyouareservicinghastwoorlessvisibledefectivepixels,itshouldnotbeconsideredfaulty. However,iftheLCDhasthreeormorevisibledefectivepixels,itwillbedeemedasdefectivebyLenovoand itshouldbereplaced.
Notes:
•LenovowillnotprovidewarrantyreplacementiftheLCDiswithinspecicationsbecausewecannot guaranteethatanyreplacementLCDwillhavezeropixeldefects.
•ThispolicyappliestoallThinkPadNotebookspurchasedon1January,2008orlater.
•OnepixelconsistsofR,G,Bsub-pixels.
Table5.LCD-relatedsymptoms
Symptomorerror
FRUoraction,insequence
Nobeep,power-onindicatoron,andablankLCDduring POST.
Systemboard.
•LCDbacklightnotworking.
•LCDtoodark.
•LCDbrightnesscannotbeadjusted.
•LCDcontrastcannotbeadjusted.
1.ReseattheLCDconnectors.
2.LCDassembly.
3.Systemboard.
•LCDscreenunreadable.
•Charactersmissingpixels.
•Screenabnormal.
•Wrongcolordisplayed.
1.Seeimportantnotefor“LCD-relatedsymptoms.”
2.ReseatallLCDconnectors.
3.LCDassembly.
4.Systemboard.
HorizontalorverticallinesdisplayedonLCD.LCDassembly.
Chapter4.Relatedserviceinformation41
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Intermittentproblems
Intermittentsystemhangproblemscanbeduetoavarietyofcausesthathavenothingtodowithahardware defect,suchascosmicradiation,electrostaticdischarge,orsoftwareerrors.FRUreplacementshouldbe consideredonlywhenaproblemrecurs.
Undeterminedproblems
Ifthediagnostictestsdidnotidentifythedevicethathasfailed,ifwrongdevicesareinstalled,orifthe systemsimplyisnotoperating,followtheseprocedurestoisolatethefailingFRU(donotisolateFRUs thathavenodefects).
Verifythatallattacheddevicesaresupportedbythecomputer.
Verifythatthepowersupplybeingusedatthetimeofthefailureisoperatingcorrectly.(See“Powersystem checkout”onpage30)
1.T urnoffthecomputer.
2.VisuallycheckeachFRUfordamage.ReplaceanydamagedFRU.
3.Removeordisconnectallofthefollowingdevices: a.Non- ThinkPaddevices b.Printer,mouse,andotherexternaldevices c.Batterypack d.Harddiskdrive e.Externaldiskettedriveoropticaldrive f.DIMM g.Opticaldiskordisketteintheinternaldrive h.PCCards
4.T urnonthecomputer.
5.Determinewhethertheproblemhasbeensolved.
6.Iftheproblemdoesnotrecur,reconnecttheremoveddevicesoneatatimeuntilyoundthefailingFRU.
7.Iftheproblemremains,replacethefollowingFRUsoneatatime(donotreplaceanondefectiveFRU): a.Systemboard b.LCDassembly
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Chapter5.Statusindicators
Thischapterpresentsthesystemstatusindicatorsthatshowthestatusofthecomputer.
1
2
3
Note:Thecomputerkeyboardmightlookdifferentfromtheillustrationabove.
4
Table6.Statusindicators
IndicatorMeaning
1CapsLockWhentheCapsLockmodeisenabled,theCapsLockindicatorisdisplayedonthe
screen.Youcantypeallalphabeticcharacters(A-Z)inuppercasedirectly.
1Wirelessstatus
PressF9toenableordisablethewirelessfeatures.Y oucanquicklychangethepower stateofeachfeatureonthelist.
2Powerstatus
•Green:Theacpoweradapterisconnected.
•Off:Theacpoweradapterisnotconnected.
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Table6.Statusindicators(continued)
IndicatorMeaning
3Systemstatus
4Systemstatus
TheilluminateddotintheThinkPadlogoontheouterlidofthecomputerandonthe palmrestworksasasystemstatusindicator:itshowswhetherthecomputerisinsleep, hibernation,ornormalmode.
•Red:Thecomputerison(innormalmode).
•Fastblinkingred:Thecomputerisenteringsleeporhibernationmode.
•Slowblinkingred:Thecomputerisinsleepmode.
•Off:Thecomputerisofforinhibernationmode.
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Chapter6.Specialkeys
Thecomputercomeswithseveralspecialkeysattheupperrowofthekeyboard.Touseeachfunction, directlypressthedesiredkey.
Thefollowingtableexplainsthefunctionofeachspecialkey.
Table7.Specialkeys
Specialkey
Description
Speakermute(F1)
Speakervolume down(F2)
Speakervolumeup (F3)
Ifyoumutethesoundandthenturnoffthecomputer,thesoundwillremainmutedwhenyou turnonthecomputeragain.T oturnonthesound,pressthespeakervolumeuporspeaker volumedownkey.
Microphonemute (F4)
Pressthemicrophonemutekeytomuteorunmutealloftherecordingdevices.
Launchthe communications settingsutility(F5)
•ForWindows7:OpenstheCommunicationssettingswindow,inwhichyoucanpreview yourvideoimage,takeasnapshotofyourcurrentimage,andchangethecameraand audiosettings.
•ForWindows8:StartstheLenovoSettingsprogram,whichenablesyoutochangethe cameraandaudiosettings.
Switchingthedisplay outputlocation(F6)
Pressthiskeytoswitchbetweenthecomputerdisplayandanexternalmonitor.Thefollowing optionswillbedisplayed:
•Computerdisplayonly(LCD)
•Computerdisplayandexternalmonitor(sameimage)
•Computerdisplayandexternalmonitor(theExtenddesktopfunction)
•Externalmonitoronly
Note:Y oualsocanusetheWindows+Pcombinationtoswitchbetweenthecomputerdisplay andanexternalmonitor.
Displaybrightness down(F7)
Whenyoupressthiskey,thecomputerdisplaybecomesdimmer.Thepurposeofthismethod istochangethebrightnessleveltemporarily.T ochangethedefaultbrightnesslevel,usethe PowerManagerprogram,orgointoControlPanel➙PerformanceandMaintenance➙ PowerOptionsandmakechangesasdesired.
Displaybrightnessup (F8)
Whenyoupressthiskey,thecomputerdisplaybecomesbrighter.Thepurposeofthismethod istochangethebrightnessleveltemporarily.T ochangethedefaultbrightnesslevel,usethe PowerManagerprogram,orgointoControlPanel➙PerformanceandMaintenance➙ PowerOptionsandmakechangesasdesired.
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Table7.Specialkeys(continued)
Specialkey
Description
Wirelessradiocontrol (F9)
Pressthiskeytoenableordisablethebuilt-inwirelessnetworkingfeatures.Whenyou pressthiskey,alistofwirelessfeaturesisdisplayed.Youcanquicklychangethestateof eachfeatureonthelist. Notes:Ifyouwanttousethisbuttontoenableordisablethewirelessfeatures,thefollowing devicedriversmustbeinstalledonyourcomputerbeforehand:
•PowerManagementdriver
•OnScreenDisplayUtility
•Wirelessdevicedrivers
Previoustrack/scene (F10)
Play/Pause(F11)
Nexttrack/scene (F12)
Usethesekeysformultimediacontrol.
Launchingthe calculator(onsome models)
PressthiskeytolaunchtheMicrosoftCalculatorprogram.
Lockingtheoperating system(onsome models)
PressthiskeytolocktheWindowsoperatingsystem.Thiskeyhasthesamefunctionas theWindows+Lkeycombination.
Openingthe operatingsystem searchprogram(on somemodels)
PressthiskeytoopentheMicrosoftSearchCompanionprogram.Thiskeyhasthesame functionastheWindows+Fkeycombination.
OpeningComputer (onsomemodels)
PressthiskeytoopenComputer.ThiskeyhasthesamefunctionastheWindows+Ekey combination.
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Chapter7.Locations
ThischapterintroducesthelocationsofthehardwarecomponentsonThinkPadEdgeE530,E530c,and E535models.
Locatingcomputercontrols,connectors,andindicators
Thistopicintroducesthelocationsofthecomputercontrols,connectors,andindicators.
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Frontview
Forsomemodels:
1
2
2
9
11
10
12
13
14
15
3
4
5
6
7
8
1Integratedcamera9Mediacardreaderslot
2Built-inmicrophones
10Fingerprintreader(onsomemodels)
3acpowerconnector
11Touchpad
4RJ45Ethernetconnector12TrackPointbuttons
5Opticaldriveorblankbezel
13TrackPointpointingstick
6AlwaysOnUSBconnector
14UltraNav
®
pointingdevice
7Comboaudiojack
15Powerbutton
8Systemstatusindicator
1
1
:Forthedescriptionofthesystemstatusindicator,seeChapter5“Statusindicators”onpage43.
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Forothermodels:
1
2
2
10
12
11
13
14
15
16
3
3
4
5
6
7
8
9
1Integratedcamera
9Systemstatusindicator
1
2Built-inmicrophones10Mediacardreaderslot
3Built-instereospeakers
11Fingerprintreader(onsomemodels)
4acpowerconnector
12Touchpad
5RJ45Ethernetconnector13TrackPointbuttons
6Opticaldriveorblankbezel
14TrackPointpointingstick
7AlwaysOnUSBconnector
15UltraNavpointingdevice
8Comboaudiojack
16Powerbutton
1
:Forthedescriptionofthesystemstatusindicator,seeChapter5“Statusindicators”onpage43
.
Chapter7.Locations49
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Rearview
1
3
2
4
5
2
1Systemstatusindicator
1
4Externalmonitorconnector
2USBconnectors5Securitykeyhole
3HDMIport
1
:Forthedescriptionofthesystemstatusindicator,seeChapter5“Statusindicators”onpage43.
Bottomview
3
2
2
1
4
5
1Smallbottomcover
1
4Largebottomcover
2
2Batterypacklatches
5Built-instereospeakers(onsomemodels)
3Batterypack
1
:ThewirelessWANcardormSATAsolidstatedrive,andthebackupbatteryarelocatedunderneath
thesmallbottomcover.
2
:Thememorymodules,harddiskdrive,andwirelessLANcardarelocatedunderneaththebottom
slotcover.
LocatingFRUsandCRUs
Thistopicintroducesthefollowingserviceparts:
•“MajorFRUsandCRUs”onpage52
•“LCDFRUsandCRUs”onpage54
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Notes:
•EachFRUisavailableforalltypesormodels,unlessotherwisespecied.
•CRUstatementforcustomers: Youcanresolvesomeproblemswithyourproductwithareplacementpartyoucaninstallyourself,calleda “CustomerReplaceableUnit”or“CRU.”SomeCRUsaredesignatedasself-serviceCRUsandothersare designatedasoptional-serviceCRUs.Installationofself-serviceCRUsisyourresponsibility.Foroptional-service
CRUs,youcaneitherinstalltheCRUyourselforyoucanrequestthataServiceProviderinstalltheCRUaccording tothewarrantyserviceforyourproduct.IfyouintendoninstallingtheCRU,LenovowillshiptheCRUtoyou.CRU
informationandreplacementinstructionsareshippedwithyourproductandareavailablefromLenovoatanytime uponrequest.Y oucanndalistofCRUsforyourproductinthisHardwareMaintenanceManual.Anelectronic versionofthismanualcanbefoundathttp://www.lenovo.com/support.ClickUserGuides&Manualsand thenfollowtheon-screeninstructionstondthemanualforyourproduct.Y oumightberequiredtoreturnthe defectiveCRU.Whenreturnisrequired:(1)returninstructions,aprepaidshippinglabel,andacontainerwillbe includedwiththereplacementCRU;and(2)youmightbechargedforthereplacementCRUifLenovodoesnot receivethedefectiveCRUwithinthirty(30)daysofyourreceiptofthereplacementCRU.SeeyourLenovoLimited Warrantydocumentationforfulldetails.
ThinkPadcomputerscontainthefollowingtypesofCRUs: –Self-serviceCRUs:TheseCRUsunplugorareheldbynomorethantwoscrews.Examplesofthesetypes
ofCRUsincludetheacpoweradapter,powercord,battery,andharddiskdrive.Otherself-serviceCRUs dependingonproductdesignmightincludethememorymodule,wirelesscard,keyboard,andpalmrestwith ngerprintreaderandtouchpad.
–Optional-serviceCRUs:TheseCRUsareisolatedpartswithinthecomputerthatareconcealedbyanaccess
panelthatistypicallysecuredbymorethantwoscrews.Oncetheaccesspanelisremoved,thespecic CRUisvisible.
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MajorFRUsandCRUs
1
2
1
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
No.FRUdescription
Self-serviceCRUOptional-serviceCRU
1
LCDunit
NoNo
2
KeyboardbezelNoNo
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FRUdescriptions
Self-service CRU
Optionalservice CRU
3
BatterypackYesNo
4
DC-inconnector
NoNo
5
RJ45subcardNoNo
6
BasecoverassemblyNoNo
7
Opticaldrivesubcard
NoNo
8
Opticaldriveorblankbezel
YesNo
9
I/OsubcardwithUSBconnectorandaudiojack
NoNo
10
WirelessLANcardNoYes
11
WirelessWANcardormSATAsolidstatedrive
NoNo
12
Half-sizewirelessWANcardbracket
NoYes
13
BackupbatteryYesNo
14
Smallbottomcover
YesNo
15
LargebottomcoverY esNo
16
HarddiskdriveYesNo
17
Thermalfan
NoYes
18
ThermalpipesNoNo
19
Speakerassembly
NoNo
20
MemorymoduleYesNo
21
CPU
NoNo
22
Systemboardassembly
NoNo
23
PowerbuttonsubcardNoNo
24
KeyboardNoYes
25
TrackPointcapY esNo
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LCDFRUsandCRUs
6
7
2
3
4
2
3
4
6
7
5
11
1
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No.FRUdescription
Self-serviceCRUOptional-serviceCRU
1
LCDbezel
NoNo
2
HingesNoNo
3
WirelessantennaassemblyNoNo
4
IntegratedcameraassemblyNoNo
5
LCDcoverkit
NoNo
6
LCDcable
NoNo
7
LCDpanel
NoNo
MiscellaneouspartsandotherFRUs
Table8.Miscellaneousparts
FRUdescriptions
Self-service CRU
Optionalservice CRU
Miscellaneousparts:
•RubbercapLCDmainstream –Rubberscrewcaptopmainstream –Rubberscrewcapbottommainstream
•RubbercapLCDretail –Rubberscrewcaptopretail –Rubberscrewcapbottomretail
NoNo
Screwkit
NoNo
Table9.OtherFRUs
FRUdescriptions
Self-service CRU
Optionalservice CRU
acpoweradapterYesNo
PowercordYesNo
LookingupFRUinformation
FordetailedFRUinformation,includingpartnumbers,descriptions,andsubstitutionpartnumbers,goto http://www.lenovo.com/serviceparts-lookup.
Chapter7.Locations55
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Chapter8.FRUreplacementnotices
CRUstatementforcustomers:
Youcanresolvesomeproblemswithyourproductwithareplacementpartyoucaninstallyourself,called a“CustomerReplaceableUnit”or“CRU.”SomeCRUsaredesignatedasself-serviceCRUsandothers aredesignatedasoptional-serviceCRUs.Installationofself-serviceCRUsisyourresponsibility.For
optional-serviceCRUs,youcaneitherinstalltheCRUyourselforyoucanrequestthataServiceProvider installtheCRUaccordingtothewarrantyserviceforyourproduct.IfyouintendoninstallingtheCRU,
LenovowillshiptheCRUtoyou.CRUinformationandreplacementinstructionsareshippedwithyour productandareavailablefromLenovoatanytimeuponrequest.YoucanndalistofCRUsforyour productinthisHardwareMaintenanceManual.Anelectronicversionofthismanualcanbefoundat http://www.lenovo.com/support.ClickUserGuides&Manualsandthenfollowtheon-screeninstructions tondthemanualforyourproduct.Y oumightberequiredtoreturnthedefectiveCRU.Whenreturn isrequired:(1)returninstructions,aprepaidshippinglabel,andacontainerwillbeincludedwiththe replacementCRU;and(2)youmightbechargedforthereplacementCRUifLenovodoesnotreceivethe defectiveCRUwithinthirty(30)daysofyourreceiptofthereplacementCRU.SeeyourLenovoLimited Warrantydocumentationforfulldetails.
Thischapterpresentsnoticesrelatedtoremovingandreplacingparts.Readthischaptercarefullybefore replacinganyFRU.
Screwnotices
Loosescrewscancauseareliabilityproblem.IntheThinkPadnotebookcomputer,thisproblemisaddressed withspecialnylon-coatedscrewsthathavethefollowingcharacteristics:
•Theymaintaintightconnections.
•Theydonoteasilycomeloose,evenwithshockorvibration.
•Theyarehardertotighten.
Dothefollowingwhenyouservicethecomputer:
•Keepthescrewkitinyourtoolbag.Forthepartnumberofthescrewkit,goto http://www.lenovo.com/serviceparts-lookup.
•Itisrecommendedtousenewscrews.
•Itisrecommendedtouseeachscrewonlyonce.
•Useatorquescrewdriverifyouhaveone.
Tightenscrewsasfollows:
•Plastictoplastic
Turnanadditionalangleof90degreesafterthescrewheadtouchesthesurfaceoftheplasticpart.
•Logiccardtoplastic
Turnanadditionalangleof180degreesafterthescrewheadtouchesthesurfaceofthelogiccard.
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Notes:
•Makesurethatyouusethecorrectscrew.Itisrecommendedtousenewscrewsforreplacements.If youhaveatorquescrewdriver,tightenallscrewsrmlytothetorquespeciedinthescrewinformation tableforeachstep.
•Ensuretorquescrewdriversarecalibratedcorrectlyfollowingcountryspecications.
Retainingserialnumbers
Thissectionincludesthefollowingdescriptions:
•“Restoringtheserialnumberofthesystemunit”onpage58
•“RetainingtheUUID”onpage59
•“ReadingorwritingtheECAinformation”onpage59
Restoringtheserialnumberofthesystemunit
Whenthecomputerwasmanufactured,theEEPROMonthesystemboardwasloadedwiththeserial numbersofthesystemandallmajorcomponents.Thesenumbersneedtoremainthesamethroughout thelifeofthecomputer.
Ifyoureplacethesystemboard,youmustrestoretheserialnumberofthesystemunittoitsoriginalvalue.
Beforereplacingthesystemboard,savetheoriginalserialnumberbydoingthefollowing:
1.InstallthelatestversionofLENOVOThinkPadHardwareMaintenanceDisketteorMaintenanceKey, andthenrestartthecomputer.
2.Fromthemainmenu,select1.Setsystemidentication.
3.T urnoffthecomputer,andthenturnonthecomputeragain.
4.WhentheThinkPadlogoisdisplayed,pressEsc.
5.Select2.ReadS/NdatafromEEPROMandfollowtheinstructionsonthescreen.Theserialnumberof eachdeviceinyourcomputerisdisplayed;theserialnumberofthesystemunitislistedasfollows:
•20Serialnumber
6.Writedownthatnumber.
Note:Theserialnumberofthesystemunitisalsowrittenonthelabelattachedtothebottomofthe computer.
Afteryouhavereplacedthesystemboard,restoretheserialnumberbydoingthefollowing:
1.InstallthelatestversionofLENOVOThinkPadHardwareMaintenanceDisketteorMaintenanceKey, andthenrestartthecomputer.
2.Fromthemainmenu,select1.Setsystemidentication.
3.T urnoffthecomputer,andthenturnonthecomputeragain.
4.WhentheThinkPadlogoisdisplayed,pressEsc.
5.Select1.AddS/NdatafromEEPROM.Followtheinstructionsonthescreen.
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IftheMTMandProductIDnumbersdifferfromeachotherontherearlabel,usewhatisshownforthe
ProductIDeld.Seeexamplebelow:
MTMonrearlabel:
TTTT-CTOS/NSSSSSSS
ProductIDonrearlabel:
TTTT-MMM(UsethisnumberwhensettingSerialNumber)
Intheexample,theSerialNumbertobeinputis'1STTTTMMMSSSSSSS'.
RetainingtheUUID
TheUniversallyUniqueIdentier(UUID)isa128-bitnumberuniquelyassignedtoyourcomputerat productionandstoredintheEEPROMofyoursystemboard.
ThealgorithmthatgeneratesthenumberisdesignedtoprovideuniqueIDsuntiltheyearA.D.3400.Notwo computersintheworldhavethesamenumber.
Whenyoureplacethesystemboard,followthefollowingstepstocreatenewUUIDforthesystemboardif thesystemboarddoesnothaveaUUID:
1.InstallthelatestversionofLENOVOThinkPadHardwareMaintenanceDisketteorMaintenanceKey, andthenrestartthecomputer.
2.Fromthemainmenu,select4.AssignUUID.AnewUUIDiscreatedandwritten.IfavalidUUIDalready exists,itisnotoverwritten.
ReadingorwritingtheECAinformation
InformationonEngineeringChangeAnnouncements(ECA)arestoredintheEEPROMofthesystemboard. TheelectronicstorageofthisinformationsimpliestheproceduretocheckiftheECAhasbeenpreviously appliedtoamachine.ThemachinedoesnotneedtobedisassembledtocheckfortheECAapplication.
TocheckwhatECAshavebeenpreviouslyappliedtothemachine,usetheECAInformationRead/Write functionontheLENOVOThinkPadHardwareMaintenanceDisketteorMaintenanceKey.
1.InsertthelatestversionofLENOVOThinkPadHardwareMaintenanceDisketteorMaintenanceKey, andthenrestartthecomputer.
2.Fromthemainmenu,select6.SetECAInformation.
3.T oreadtheECAinformation,select2.ReadECA/reworknumberfromEEPROMandfollowthe instructionsonthescreen;Toreadboxbuilddate,select5.ReadboxbuilddatefromEEPROM,and followtheinstructionsonthescreen.
AfteranECAhasbeenappliedtothemachine,theEEPROMmustbeupdatedtoreecttheECA's application.UsethelatestversionofLENOVOThinkPadHardwareMaintenanceDisketteorMaintenance KeytoupdatetheEEPROM.
Note:OnlytheECAnumberisstoredintheEEPROM.ThemachinetypeoftheECAisassumedtobethe sameasthemachinetypeofthemachinethathadtheECAappliedtoit.
1.InsertthelatestversionofLENOVOThinkPadHardwareMaintenanceDisketteorMaintenanceKey, andthenrestartthecomputer.
2.Fromthemainmenu,select6.SetECAInformation.
3.T owritetheECAinformation,select1.WriteECA/reworknumberfromEEPROM,andfollowthe instruction;T owriteboxbuilddate,select4.WriteboxbuilddatefromEEPROM,andfollowthe instructiononthescreen.
Chapter8.FRUreplacementnotices59
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Ifthesystemboardisbeingreplaced,trytoreadtheECAinformationfromtheoldsystemboardandtransfer theinformationtothenewsystem.Ifthesystemboardisinoperable,thiswillnotbepossible.
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Chapter9.RemovingorreplacingaFRU
ThischapterprovidesinstructionsonhowtoremoveorreplaceaFRU.
CRUstatementforcustomers:
Youcanresolvesomeproblemswithyourproductwithareplacementpartyoucaninstallyourself,called a“CustomerReplaceableUnit”or“CRU.”SomeCRUsaredesignatedasself-serviceCRUsandothers aredesignatedasoptional-serviceCRUs.Installationofself-serviceCRUsisyourresponsibility.For
optional-serviceCRUs,youcaneitherinstalltheCRUyourselforyoucanrequestthataServiceProvider installtheCRUaccordingtothewarrantyserviceforyourproduct.IfyouintendoninstallingtheCRU,
LenovowillshiptheCRUtoyou.CRUinformationandreplacementinstructionsareshippedwithyour productandareavailablefromLenovoatanytimeuponrequest.YoucanndalistofCRUsforyour productinthisHardwareMaintenanceManual.Anelectronicversionofthismanualcanbefoundat http://www.lenovo.com/support.ClickUserGuides&Manualsandthenfollowtheon-screeninstructions tondthemanualforyourproduct.Y oumightberequiredtoreturnthedefectiveCRU.Whenreturn isrequired:(1)returninstructions,aprepaidshippinglabel,andacontainerwillbeincludedwiththe replacementCRU;and(2)youmightbechargedforthereplacementCRUifLenovodoesnotreceivethe defectiveCRUwithinthirty(30)daysofyourreceiptofthereplacementCRU.SeeyourLenovoLimited Warrantydocumentationforfulldetails.
Generalguidelines
WhenremovingorreplacingaFRU,besuretoobservethefollowinggeneralguidelines:
1.Donottrytoserviceanycomputerunlessyouhavebeentrainedandcertied.Anuntrainedpersonruns theriskofdamagingparts.
2.BeforereplacinganyFRU,reviewChapter8“FRUreplacementnotices”onpage57.
3.BeginbyremovinganyFRUsthathavetoberemovedbeforereplacingthefailingFRU.Anysuch FRUsarelistedatthebeginningofeachFRUreplacementprocedure.Removethemintheorderin whichtheyarelisted.
4.FollowthecorrectsequenceinthestepsforremovingaFRU,asgiveninthedrawingsbythenumbers insquarecallouts.
5.Whenturningascrew,turnitinthedirectionasgivenbythearrowinthedrawing.
6.WhenremovingaFRU,moveitinthedirectionasgivenbythearrowinthedrawing.
7.T oputthenewFRUinplace,reversetheremovalprocedureandfollowanynotesthatpertainto replacement.Forinformationaboutconnectingandarranginginternalcables,seeChapter7“Locations” onpage47
.
8.WhenreplacingaFRU,usethecorrectscrew(s)asshowninthereplacementprocedure.
DANGER
BeforeremovinganyFRU,turnoffthecomputer,unplugallpowercordsfromelectricaloutlets, removethebatterypack,andthendisconnectanyinterconnectingcables.
Attention:AfterreplacingaFRU,donotturnonthecomputeruntilyouhavemadesurethatallscrews,
springs,andothersmallpartsareinplaceandnonearelooseinsidethecomputer.Verifythisbyshaking thecomputergentlyandlisteningforrattlingsounds.Metallicpartsormetalakescancauseelectrical shortcircuits.
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Attention:Thesystemboardissensitiveto,andcanbedamagedby,electrostaticdischarge.Before touchingit,establishpersonalgroundingbytouchingagroundpointwithonehandorbyusingan electrostaticdischarge(ESD)strap.
BeforeservicingThinkPadEdgeE530andE530cmodels
SomeThinkPadEdgeE530andE530cmodelsyouareservicingmighthavetheSIMcardthatthecustomer hasinstalled.IfthecomputeryouareservicinghastheSIMcardinstalled,removeitbeforeyoustart theservicing.
ToremovetheSIMcard,youneedtoremovethebatterypackrst.See“1010Batterypack”onpage62.
Afteryounishtheservicing,makesurethatyouinsertthecardbackintotheslotrmly.
1010Batterypack
Importantnoticeforreplacingabatterypack:
•TheLenovoSolutionCenterprogramprovidesanautomaticbatterydiagnostictestthatdeterminesifthebattery packisdefective.AbatterypackFRUshouldnotbereplacedunlessthisdiagnostictestshowsthatthebatteryis defective.Theonlyexceptiontothisisifthebatterypackisphysicallydamagedoracustomerisreporting apossiblesafetyissue.
•IfLenovoSolutionCenterisnotinstalledinthecomputer,thecustomershoulddownloadthisprogrambeforea non-physicallydamagedbatterypackisreplaced.Notethataphysicallydamagedbatterypackisanon-warranty replacementpart.
Removalstepsofbatterypack
DANGER
Useonlytheauthorizedbatteryspeciedforyourcomputer .Anyotherbatterycouldigniteor explode.
62HardwareMaintenanceManual
Page 69
Unlockthebatterylatch1.Holdthebatterylockleverintheunlockedposition,andremovethebattery pack2.
2
2
1
Wheninstalling:Installthebatterypackintheslot.Makesurethatthebatterylatchisinthelockedposition.
1020Largebottomcover
Foraccess,removethisFRU:
•“1010Batterypack”onpage62
Removalstepsoflargebottomcover
Note:Loosenthescrews1.
2
1
1
1
Chapter9.RemovingorreplacingaFRU63
Page 70
Wheninstalling:Attachthelargebottomcoverasshowninthefollowingillustration.
1030Smallbottomcover
Foraccess,removethisFRU:
•“1010Batterypack”onpage62
Removalstepsofsmallbottomcover
Note:Loosenthescrew1.
2
1
Wheninstalling:Attachthesmallbottomcoverasshowninthefollowingillustration.
64HardwareMaintenanceManual
Page 71
1040Opticaldriveorblankbezel
Foraccess,removetheseFRUsinorder:
•“1010Batterypack”onpage62
Removalstepsofopticaldriveorblankbezel
1
StepScrew(quantity)Color
Torque
1
M2×3mm,wafer-head,nylon-coated(1)
Black0.181Nm
(1.85kgf-cm)
2
3
1050Memorymodules
Foraccess,removetheseFRUsinorder:
•“1010Batterypack”onpage62
•“1020Largebottomcover”onpage63
Chapter9.RemovingorreplacingaFRU65
Page 72
Removalstepsofmemorymodules
2
1
1
Note:Y ourmodelmightlookslightlydifferentfromtheillustrationabove.
Wheninstalling:
Note:Ifonlyonememorymoduleistobeinstalledonthecomputeryouareservicing,thememorymodule
mustbeinstalledinSLOT-0(alowerslot),butnotinSLOT -1(bupperslot).
b
a
Insertthenotchedendofthememorymoduleintotheslot.Pressthememorymodulermly,andpivotit untilitsnapsintoplace.Makesurethatitisrmlyinstalledintheslotanddoesnotmoveeasily.
1060Harddiskdriveassembly
Foraccess,removetheseFRUsinorder:
•“1010Batterypack”onpage62
•“1020Largebottomcover”onpage63
Attention:
•Donotdropthedriveorapplyanyphysicalshocktoit.Thedriveissensitivetophysicalshock.Improper handlingcancausedamageandpermanentlossofdata.
•Beforeremovingthedrive,havetheusermakeabackupcopyofalltheinformationonitifpossible.
•Neverremovethedrivewhilethecomputerisoperatingorisinsuspendmode.
66HardwareMaintenanceManual
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Removalstepsofharddiskdriveassembly
Note:Y ourmodelmightlookslightlydifferentfromtheillustrationabove.
StepScrew(quantity)Color
Torque
1
M2×3mm,wafer-head,nylon-coated(2)
Black0.181Nm
(1.85kgf-cm)
Wheninstalling:Makesurethattheharddiskdriveisattachedrmly.
Chapter9.RemovingorreplacingaFRU67
Page 74
Removalstepsofharddiskdrivebracket
1
1
1
1
2
StepScrew(quantity)Color
Torque
1
M3×3mm,wafer-head,nylon-coated(4)Silver
0.392Nm (4kgf-cm)
1070PCIExpressMiniCardforwirelessLAN
Foraccess,removetheseFRUsinorder:
•“1010Batterypack”onpage62
•“1020Largebottomcover”onpage63
68HardwareMaintenanceManual
Page 75
RemovalstepsofPCIExpressMiniCardforwirelessLAN
Instep1,unplugtheconnectorsbyusingtheantennaRFconnectorremovaltoolorpicktheconnectors withyourngersandgentlyunplugtheminthedirectionofthearrows.
Note:Y ourmodelmightlookslightlydifferentfromtheillustrationabove.
Wheninstalling:PlugthegraycableintothejackmarkedMAINorM,andtheblackcableintothejack markedAUXorAonthecard.
StepScrew(quantity)Color
Torque
2
M2×3mm,wafer-head,nylon-coated(1)
Black0.181Nm
(1.85kgf-cm)
1080PCIExpressMiniCardforwirelessWANormSA TAsolidstatedrive
Foraccess,removetheseFRUsinorder:
•“1010Batterypack”onpage62
•“1030Smallbottomcover”onpage64
Chapter9.RemovingorreplacingaFRU69
Page 76
RemovalstepsofPCIExpressMiniCardforwirelessWAN
Instep1,unplugtheconnectorsbyusingtheantennaRFconnectorremovaltoolorpicktheconnectors withyourngersandgentlyunplugtheminthedirectionofthearrows.
Wheninstalling:PlugtheredcableintothejackmarkedMAIN,andthebluecableintothejackmarked AUXonthecard.
StepScrew(quantity)Color
Torque
2
M2×3mm,wafer-head,nylon-coated(1)
Black0.181Nm
(1.85kgf-cm)
70HardwareMaintenanceManual
Page 77
RemovalstepsofPCIExpressHalfMiniCardforwirelessWAN
Instep1,unplugtheconnectorsbyusingtheantennaRFconnectorremovaltoolorpicktheconnectors withyourngersandgentlyunplugtheminthedirectionofthearrows.
Wheninstalling:PlugtheredcableintothejackmarkedMAIN,andthebluecableintothejackmarked AUXonthecard.
StepScrew(quantity)Color
Torque
2
M2×3mm,wafer-head,nylon-coated(1)
Black0.181Nm
(1.85kgf-cm)
Chapter9.RemovingorreplacingaFRU71
Page 78
4
4
RemovalstepsofmSATAsolidstatedrive
Attention:
•Donotdropthedriveorapplyanyphysicalshocktoit.Thedriveissensitivetophysicalshock.Improper handlingcancausedamageandpermanentlossofdata.
•Beforeremovingthedrive,havetheusermakeabackupcopyofalltheinformationonitifpossible.
•Neverremovethedrivewhilethecomputerisoperatingorisinsuspendmode.
•EnsurethatyoupartitionthemSATAsolid-statedriveafterinstallingitonthecomputeryouareservicing. Otherwise,themSATAsolid-statedrivewillnotfunctioncorrectly.Forinstructionsononhowtopartition anmSA T Asolid-statedrive,gotohttp://www.lenovo.com/support/msata-fru.
StepScrew(quantity)Color
Torque
1
M2×3mm,wafer-head,nylon-coated(1)
Black0.181Nm
(1.85kgf-cm)
72HardwareMaintenanceManual
Page 79
1090Backupbattery
Foraccess,removetheseFRUsinorder:
•“1010Batterypack”onpage62
•“1030Smallbottomcover”onpage64
Removalstepsofbackupbattery
DANGER
Useonlytheauthorizedbatteryspeciedforyourcomputer .Anyotherbatterycouldigniteor explode.
Wheninstalling:Makesurethattheconnectorisattachedrmly.
Chapter9.RemovingorreplacingaFRU73
Page 80
1100Thermalfan
Foraccess,removetheseFRUsinorder:
•“1010Batterypack”onpage62
•“1020Largebottomcover”onpage63
Removalstepsofthermalfan
Note:Loosenthescrews2.
1
2
2
2
Note:Y ourmodelmightlookslightlydifferentfromtheillustrationabove.
Wheninstalling:Makesurethattheconnectorisattachedrmlytothesystemboard.
3
Note:Y ourmodelmightlookslightlydifferentfromtheillustrationabove.
Wheninstalling:Donotpressthetopofthefancoverandthefanhub.
1110Thermalpipes
Foraccess,removetheseFRUsinorder:
•“1010Batterypack”onpage62
•“1020Largebottomcover”onpage63
74HardwareMaintenanceManual
Page 81
•“1100Thermalfan”onpage74
Removalstepsofthermalpipes
Loosenthescrews1inascendingalphabeticorderasillustrated.Whenattachingthethermalpipes,secure thescrewsinreverseorder.
Note:Differentmodelsmighthavedifferentnumbersofscrews.
1c
1a
1d
1g
1e
1f
1b
Note:Y ourmodelmightlookslightlydifferentfromtheillustrationabove.
2
Note:Y ourmodelmightlookslightlydifferentfromtheillustrationabove.
Wheninstalling:Beforeyouattachthethermalpipestothecomputer,applythermalgrease,atanamount
of0.2grams,onthepartmarkedaasshowninthefollowingillustrations.Eithertoomuchortooless applicationofgreasecancauseathermalproblemduetoimperfectcontactwithacomponent.Youneedto peelthethinlmofffromtherubbersmarkedb.
Formodelswithadiscretethermalpipes
Chapter9.RemovingorreplacingaFRU75
Page 82
a
a
b
Formodelswithanintegratedthermalpipes
a
b
1120Keyboard
Foraccess,removetheseFRUsinorder:
•“1010Batterypack”onpage62
•“1020Largebottomcover”onpage63
76HardwareMaintenanceManual
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Removalstepsofkeyboard
1
1
Notes:
•Y ourmodelmightlookslightlydifferentfromtheillustrationabove.
•Thelocationofthescrewsthatsecurethekeyboardmightbedifferentfromtheillustrationabove.Referto thewatermarksprintedonthecomputer.
Wheninstalling:Makesurethatthescrewsarefastenedandthekeyboardissecured.
StepScrew(quantity)Color
Torque
1
M2×8mm,wafer-head,nylon-coated(2)
Black0.181Nm
(1.85kgf-cm)
2
2
Note:Y ourcomputerkeyboardmightlookdifferentfromtheillustrationabove.
Chapter9.RemovingorreplacingaFRU77
Page 84
Note:Y ourcomputerkeyboardmightlookdifferentfromtheillustrationabove.
6
5
7
8
Note:Y ourcomputerkeyboardmightlookdifferentfromtheillustrationabove.
78HardwareMaintenanceManual
Page 85
Installationstepsofkeyboard
Toinstallthekeyboard,dothefollowing:
1.Attachtheconnectors.
2.Attachthekeyboardandensurethatthekeyboardedgesareundertheframe.
Note:Y ourcomputerkeyboardmightlookdifferentfromtheillustrationabove.
3.T omakesurethatthefrontsideofthekeyboardishousedrmly,gentlypressthekeyswithyourthumbs andslidethekeyboardtowardyouuntilthekeyboardisinplace.
Note:Y ourcomputerkeyboardmightlookdifferentfromtheillustrationabove.
4.Securethekeyboardbytighteningthescrewsfromthebottomsideofthecomputer.
Chapter9.RemovingorreplacingaFRU79
Page 86
1130Keyboardbezel
Foraccess,removetheseFRUsinorder:
•“1010Batterypack”onpage62
•“1020Largebottomcover”onpage63
•“1040Opticaldriveorblankbezel”onpage65
•“1120Keyboard”onpage76
Removalstepsofkeyboardbezel
1
1
1
1
1
1
1
1
1
1
1
2
2
2
Note:Y ourmodelmightlookslightlydifferentfromtheillustrationabove.
StepScrew(quantity)Color
Torque
1
M2×8mm,wafer-head,nylon-coated(11)
Black0.181Nm
(1.85kgf-cm)
2
M2×3mm,wafer-head,nylon-coated(3)
Black0.181Nm
(1.85kgf-cm)
80HardwareMaintenanceManual
Page 87
Forsomemodels:
3
3
3
StepScrew(quantity)Color
Torque
3
M2×5mm,wafer-head,nylon-coated(3)Silver
0.181Nm (1.85kgf-cm)
Forothermodels:
3
3
StepScrew(quantity)Color
Torque
3
M2×5mm,wafer-head,nylon-coated(2)Silver
0.181Nm (1.85kgf-cm)
Chapter9.RemovingorreplacingaFRU81
Page 88
5
4
6
Wheninstalling:Makesurethattheconnectorsareattachedrmlytothesystemboard.
Instep7,releasethekeyboardbezelfromtheframeusingaplasticprytoolasshowninthefollowing illustration.
7
7
7
7
7
7
7
7
7
7
7
1140CPU
Foraccess,removetheseFRUsinorder:
•“1010Batterypack”onpage62
•“1020Largebottomcover”onpage63
•“1100Thermalfan”onpage74
•“1110Thermalpipes”onpage74
Attention:TheCPUisextremelysensitive.WhenyouservicetheCPU,avoidanykindofroughhandling.
82HardwareMaintenanceManual
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RemovalstepsofCPU
Rotatetheheadofthescrewinthedirectionshownbythearrow1toreleasethelock;thenremovethe CPU2.
1
3
2
Wheninstalling:PlacetheCPUabovetheCPUsocket,andthenrotatetheheadofthescrewinthe directionshownbythearrow3tosecuretheCPU.
1150Systemboardassembly
Importantnoticesforhandlingthesystemboard:
Whenhandlingthesystemboard,bearthefollowinginmind:
•Thesystemboardhasanaccelerometer,whichcanbebrokenifseveralthousandsofG-forcesareapplied.
Note:Droppingasystemboardfromaheightofaslittleas6inchessothatitfallsatonahardbenchcansubject theaccelerometertoasmuchas6,000G'sofshock.
•Becarefulnottodropthesystemboardonabenchtopthathasahardsurface,suchasmetal,wood,orcomposite.
•Ifasystemboardisdropped,besuretodocumentthedropinanyrejectreport,andreplacethesystemboard.
•Avoidroughhandlingofanykind.
•Ateverypointintheprocess,besurenottodroporstackthesystemboard.
•Ifyouputasystemboarddown,besuretoputitonlyonapaddedsurfacesuchasanESDmatoracorrugated conductivesurface.
Foraccess,removetheseFRUsinorder:
•“1010Batterypack”onpage62
Chapter9.RemovingorreplacingaFRU83
Page 90
•“1020Largebottomcover”onpage63
•“1030Smallbottomcover”onpage64
•“1040Opticaldriveorblankbezel”onpage65
•“1050Memorymodules”onpage65
•“1060Harddiskdriveassembly”onpage66
•“1070PCIExpressMiniCardforwirelessLAN”onpage68
•“1080PCIExpressMiniCardforwirelessWANormSATAsolidstatedrive”onpage69
•“1090Backupbattery”onpage73
•“1100Thermalfan”onpage74
•“1110Thermalpipes”onpage74
•“1120Keyboard”onpage76
•“1130Keyboardbezel”onpage80
•“1140CPU”onpage82
Removalstepsofsystemboard
Attention:Thefollowingcomponentssolderedonthetopsideofthesystemboardareextremelysensitive.
Whenyouservicethesystemboard,avoidanykindofroughhandling.
aCPU bPlatformControllerHub(PCH) cGraphicsProcessingUnit(GPU)(discretegraphicscard)
Formodelswithadiscretethermalmodule
a
c
b
84HardwareMaintenanceManual
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Formodelswithanintegratedthermalmodule
b
a
3
4
1
2
5
6
Wheninstalling:Makesurethattheconnectorsareattachedrmlytothesystemboard.
Chapter9.RemovingorreplacingaFRU85
Page 92
7
7
7
StepScrew(quantity)Color
Torque
7
M2×5mm,wafer-head,nylon-coated(3)Silver
0.181Nm (1.85kgf-cm)
8
9
Wheninstalling:Makesurethattheconnectorisattachedrmlytothesystemboard.
1160Speakerassembly
Foraccess,removetheseFRUsinorder:
•“1010Batterypack”onpage62
•“1020Largebottomcover”onpage63
•“1040Opticaldriveorblankbezel”onpage65
•“1120Keyboard”onpage76
•“1130Keyboardbezel”onpage80
Removalstepsofspeakerassembly
Forsomemodels:
86HardwareMaintenanceManual
Page 93
1
1
1
1
StepScrew(quantity)Color
Torque
1
M2×2mm,wafer-head,nylon-coated,bighead(4)
Black0.181Nm
(1.85kgf-cm)
3
3
2
Wheninstalling:Attachthespeakerassemblyandroutethecableasshowninthefollowinggure,and makesurethatthespeakerconnectorisattachedrmly.
Chapter9.RemovingorreplacingaFRU87
Page 94
Forothermodels:
1
1
1
1
StepScrew(quantity)Color
Torque
1
M2×2mm,wafer-head,nylon-coated,bighead(4)
Black0.181Nm
(1.85kgf-cm)
2
2
Wheninstalling:Attachthespeakerassemblyandroutethecableasshowninthefollowinggure,and makesurethatthespeakerconnectorisattachedrmly.
88HardwareMaintenanceManual
Page 95
1170Powerbuttonsubcard
Foraccess,removetheseFRUsinorder:
•“1010Batterypack”onpage62
•“1020Largebottomcover”onpage63
•“1040Opticaldriveorblankbezel”onpage65
•“1120Keyboard”onpage76
•“1130Keyboardbezel”onpage80
Removalstepsofpowerbuttonsubcard
1
2
2
StepScrew(quantity)Color
Torque
1
M2×3mm,wafer-head,nylon-coated(1)
Black0.181Nm
(1.85kgf-cm)
Chapter9.RemovingorreplacingaFRU89
Page 96
1180I/OsubcardwithUSBconnectorandaudiojack
Foraccess,removetheseFRUsinorder:
•“1010Batterypack”onpage62
•“1020Largebottomcover”onpage63
•“1040Opticaldriveorblankbezel”onpage65
•“1120Keyboard”onpage76
•“1130Keyboardbezel”onpage80
RemovalstepsofI/OsubcardwithUSBconnectorandaudiojack
1
2
3
Wheninstalling:Makesurethattheconnectorisattachedrmlytothesystemboard.
StepScrew(quantity)Color
Torque
3
M2×5mm,wafer-head,nylon-coated(1)Silver
0.181Nm (1.85kgf-cm)
90HardwareMaintenanceManual
Page 97
4
4
1190RJ45subcard
Foraccess,removetheseFRUsinorder:
•“1010Batterypack”onpage62
•“1020Largebottomcover”onpage63
•“1040Opticaldriveorblankbezel”onpage65
•“1120Keyboard”onpage76
•“1130Keyboardbezel”onpage80
Chapter9.RemovingorreplacingaFRU91
Page 98
RemovalstepsofRJ45subcard
1
2
3
Wheninstalling:Makesurethattheconnectorisattachedrmlytothesystemboard.
StepScrew(quantity)Color
Torque
3
M2×5mm,wafer-head,nylon-coated(1)Silver
0.181Nm (1.85kgf-cm)
4
4
92HardwareMaintenanceManual
Page 99
1200Opticaldrivesubcard
Foraccess,removetheseFRUsinorder:
•“1010Batterypack”onpage62
•“1020Largebottomcover”onpage63
•“1040Opticaldriveorblankbezel”onpage65
•“1120Keyboard”onpage76
•“1130Keyboardbezel”onpage80
Removalstepsofopticaldrivesubcard
1
2
Wheninstalling:Makesurethattheconnectorisattachedrmlytothesystemboard.
3
4
Chapter9.RemovingorreplacingaFRU93
Page 100
StepScrew(quantity)Color
Torque
3
M2×5mm,wafer-head,nylon-coated(1)Silver
0.181Nm (1.85kgf-cm)
1210LCDunit
Foraccess,removetheseFRUsinorder:
•“1010Batterypack”onpage62
•“1020Largebottomcover”onpage63
•“1030Smallbottomcover”onpage64
•“1040Opticaldriveorblankbezel”onpage65
•“1070PCIExpressMiniCardforwirelessLAN”onpage68
•“1080PCIExpressMiniCardforwirelessWANormSATAsolidstatedrive”onpage69
•“1120Keyboard”onpage76
•“1130Keyboardbezel”onpage80
•“1190RJ45subcard”onpage91
RemovalstepsofLCDunit
2
2
2
2
1
Wheninstalling:Makesurethattheconnectorisattachedrmlytothesystemboard.
StepScrew(quantity)Color
Torque
2
M2.5×5mm,wafer-head,nylon-coated(4)
Black0.392Nm
(4kgf-cm)
94HardwareMaintenanceManual
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