ThinkPad Edge E440 Hardware Maintenance Manual

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HardwareMaintenanceManual

ThinkPadEdgeE440

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Note:Beforeusingthisinformationandtheproductitsupports,besuretoreadthegeneralinformation underAppendixA“Notices”onpage121.

FirstEdition(October2013)

©CopyrightLenovo2013.

LIMITEDANDRESTRICTEDRIGHTSNOTICE:IfdataorsoftwareisdeliveredpursuantaGeneralServicesAdministration “GSA”contract,use,reproduction,ordisclosureissubjecttorestrictionssetforthinContractNo.GS-35F-05925.

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Contents

Aboutthismanual...........iii

Chapter1.Safetyinformation......1

Generalsafety................1

Electricalsafety...............2

Safetyinspectionguide............3

Handlingdevicesthataresensitivetoelectrostatic

discharge..................3

Groundingrequirements............4

Safetynotices(multilingualtranslations)......4

Lasercompliancestatement(multilingual

translations)................17

Chapter2.Importantservice

information..............23

StrategyforreplacingFRUs.........23

Strategyforreplacingaharddiskdriveora

solid-statedrive............24

Importantnoticeforreplacingasystem

board................24

Howtouseerrorcodes.........24

StrategyforreplacingFRUsforCTO,specialbid

model,andstandardmodel.........24

Productdenition............24

FRUidentication............25

Chapter3.Generalcheckout.....27

Whattodorst..............27

Checkoutguide..............28

LenovoSolutionCenter.........28

Quicktestprograms...........28

UEFIdiagnosticprogram.........29

Bootablediagnosticprograms.......29

Powersystemcheckout...........30

Checkingtheacpoweradapter......30

Checkingoperationalcharging......31

Checkingthebatterypack........31

Checkingthecoin-cellbattery.......32

Chapter4.Relatedservice

information..............33

Restoringthefactorycontentsbyusingthe

productRecoveryDiscSet..........33

UsingtheWindowsrecoveryprogramsonthe

Windows8operatingsystem.........34

Refreshingyourcomputer........34

Resettingyourcomputertothefactorydefault

settings................34

Usingtheadvancedstartupoptions....35

RecoveringyouroperatingsystemifWindows

8failstostart.............35

Creatingandusingrecoverymedia.....35

Passwords................36

Power-onpassword...........36

Harddiskpassword...........37

Supervisorpassword..........37

Howtoremovethepower-onpassword...37 Howtoremovetheharddiskpassword...38

Powermanagement............38

Screenblankmode(fortheWindows7

operatingsystemonly)..........38

Sleepmode..............38

Hibernationmode...........39

Symptom-to-FRUindex...........39

Numericerrorcodes..........40

Errormessages............42

Beepsymptoms............42

No-beepsymptoms...........42

LCD-relatedsymptoms.........43

Intermittentproblems..........43

Undeterminedproblems.........43

Chapter5.Statusindicators.....45

Chapter6.Specialkeys........47

Chapter7.Locations.........49

Locatingcomputercontrols,connectors,and

indicators.................49

Frontview...............49

Rearview...............50

Bottomview..............50

LocatingFRUsandCRUs..........50

MajorFRUsandCRUs..........52

LCDFRUsandCRUs..........54

MiscellaneouskitsandotherFRUs.....57

LookingupFRUinformation.........57

Chapter8.FRUreplacement

notices................59

Screwnotices...............59

Retainingserialnumbers...........60

Restoringtheserialnumberofthesystem

unit.................60

RetainingtheUUID...........61

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Chapter9.Removingorreplacinga

FRU..................63

Generalguidelines.............63

RemovingtheSIMcard...........64

1010Lenovo-OneLink-connectorcover.....65

1020Batterypack.............65

1030Largebottomcover..........66

1040Smallbottomcover..........67

1050Opticaldriveoroptical-drivebaybezel...68

1060Memorymodule............68

1070Harddiskdrivewithbracketorsolid-state

drivewithbracket.............69

1080Wireless-WANcardorM.2solid-statedrive.71

1090Wireless-LAN/Bluetoothcard.......73

1100Coin-cellbattery............74

1110Thermalmodule............75

1120Keyboard..............77

1130Keyboardbezelassembly........83

1140Microprocessor............86

1150Systemboard.............87

1160Media-card-reader/USBcard.......90

1170dc-in/Ethenetcardbracketanddc-in/Ethenet

card...................91

1180Speakerassembly...........94

1190Power-buttoncard...........95

1200LCDunit...............96

1210Basecoverassembly..........104

Formodelswithnon-touchscreen.......106

2010LCDbezel............106

2020LCDpanelandLCDhinges......107

2030Camera/microphonemoduleandLCD

cables................109

2040Wireless-LAN/WANantennaassembly

andLCDcoverkit...........111

Formodelswithtouchscreen.........112

2010LCDhingecapandLCDpanel/screen

assembly...............112

2020Camera/microphonemodule.....114

2030LCDcablesandLCD-control-card

cable.................115

2040LCDhinges............117

2050Wireless-LANantennaandLCDrear

cover................118

AppendixA.Notices.........121

Electronicemissionnotices..........122

Trademarks................122

AppendixB.Abbreviationand

acronymtable............123

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Aboutthismanual

ThismanualcontainsserviceandreferenceinformationforthefollowingThinkPad

products:

ThinkPadEdgeE440

MachineTypes(MT)20C5

Usethismanualalongwiththeadvanceddiagnosticteststotroubleshootproblems.

Important:

ThismanualisintendedonlyfortrainedservicetechnicianswhoarefamiliarwithThinkPadproducts.Use thismanualalongwiththeadvanceddiagnosticteststotroubleshootproblemseffectively. BeforeservicingaThinkPadproduct,besuretoreadalltheinformationunderChapter1“Safety information”onpage1andChapter2“Importantserviceinformation”onpage23.

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Chapter1.Safetyinformation

Thischapterpresentsthefollowingsafetyinformationthatyouneedtobefamiliarwithbeforeyouservicea ThinkPadnotebookcomputer.

•“Generalsafety”onpage1

•“Electricalsafety”onpage2

•“Safetyinspectionguide”onpage3

•“Handlingdevicesthataresensitivetoelectrostaticdischarge”onpage3

•“Groundingrequirements”onpage4

•“Safetynotices(multilingualtranslations)”onpage4

•“Lasercompliancestatement(multilingualtranslations)”onpage17

Generalsafety

Followtheserulestoensuregeneralsafety:

•Observegoodhousekeepingintheareaofthemachinesduringandaftermaintenance.

•Whenliftinganyheavyobject:

1.Ensurethatyoucanstandsafelywithoutslipping.

2.Distributetheweightoftheobjectequallybetweenyourfeet.

3.Useaslowliftingforce.Nevermovesuddenlyortwistwhenyouattempttolift.

4.Liftbystandingorbypushingupwithyourlegmuscles;thisactionremovesthestrainfromthe musclesinyourback.Donotattempttoliftanyobjectthatweighsmorethan16kg(35lb)orthat youthinkistooheavyforyou.

•Donotperformanyactionthatcauseshazardstothecustomer,orthatmakestheequipmentunsafe.

•Beforeyoustartthemachine,ensurethatotherservicetechniciansandthecustomer'spersonnelare notinahazardousposition.

•Placeremovedcoversandotherpartsinasafeplace,awayfromallpersonnel,whileyouareservicing themachine.

•Keepyourtoolcaseawayfromwalkareassothatotherpeoplewillnottripoverit.

•Donotwearlooseclothingthatcanbetrappedinthemovingpartsofamachine.Ensurethatyoursleeves arefastenedorrolledupaboveyourelbows.Ifyourhairislong,fastenit.

•Inserttheendsofyournecktieorscarfinsideclothingorfastenitwithanonconductiveclip,about8 centimeters(3inches)fromtheend.

•Donotwearjewelry,chains,metal-frameeyeglasses,ormetalfastenersforyourclothing.

Attention:Metalobjectsaregoodelectricalconductors.

•Wearsafetyglasseswhenyouarehammering,drilling,soldering,cuttingwire,attachingsprings,using solvents,orworkinginanyotherconditionsthatmightbehazardoustoyoureyes.

•Afterservice,reinstallallsafetyshields,guards,labels,andgroundwires.Replaceanysafetydevice thatiswornordefective.

•Reinstallallcoverscorrectlybeforereturningthemachinetothecustomer.

•Fanlouversonthemachinehelptopreventoverheatingofinternalcomponents.Donotobstructfan louversorcoverthemwithlabelsorstickers.

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Electricalsafety

Observethefollowingruleswhenworkingonelectricalequipment.

Important:

•Useonlyapprovedtoolsandtestequipment.Somehandtoolshavehandlescoveredwithasoftmaterial thatdoesnotinsulateyouwhenworkingwithliveelectricalcurrents.

•Manycustomershave,neartheirequipment,rubberoormatsthatcontainsmallconductivebersto decreaseelectrostaticdischarge(ESD).Donotusethistypeofmattoprotectyourselffromelectrical shock.

•Findtheroomemergencypower-off(EPO)switch,disconnectingswitch,orelectricaloutlet.Ifanelectrical accidentoccurs,youcanthenoperatetheswitchorunplugthepowercordquickly.

•Donotworkaloneunderhazardousconditionsornearequipmentthathashazardousvoltages.

•Disconnectallpowerbefore: –Performingamechanicalinspection –Workingnearpowersupplies –Removingorinstallingmainunits

•Beforeyoustarttoworkonthemachine,unplugthepowercord.Ifyoucannotunplugit,askthecustomer topoweroffthewallboxthatsuppliespowertothemachine,andtolockthewallboxintheoffposition.

•Ifyouneedtoworkonamachinethathasexposedelectricalcircuits,observethefollowingprecautions: –Ensurethatanotherperson,familiarwiththepower-offcontrols,isnearyou.Thatpersonmustbethere

toswitchoffthepower,ifnecessary.

–Useonlyonehandwhenworkingwithpowered-onelectricalequipment;keeptheotherhandinyour

pocketorbehindyourback.

Attention:Anelectricalshockcanoccuronlywhenthereisacompletecircuit.Byobservingtheabove rule,youmaypreventacurrentfrompassingthroughyourbody.

–Whenusingtesters,setthecontrolscorrectlyandusetheapprovedprobeleadsandaccessoriesfor

thattester.

–Standonsuitablerubbermats(obtainedlocally,ifnecessary)toinsulateyoufromgroundssuchas

metaloorstripsandmachineframes.

Observethespecialsafetyprecautionswhenyouworkwithveryhighvoltages.Instructionsforthese precautionsareinthesafetysectionsofmaintenanceinformation.Useextremecarewhenmeasuring highvoltages.

•Regularlyinspectandmaintainyourelectricalhandtoolsforsafeoperationalcondition.

•Donotusewornorbrokentoolsandtesters.

•Neverassumethatpowerhasbeendisconnectedfromacircuit.First,checkthatithasbeenpoweredoff.

•Alwayslookcarefullyforpossiblehazardsinyourworkarea.Examplesofthesehazardsaremoistoors, nongroundedpowerextensioncables,powersurges,andmissingsafetygrounds.

•Donottouchliveelectricalcircuitswiththereectivesurfaceofaplasticdentalmirror.Thesurfaceis conductive;suchtouchingcancausepersonalinjuryandmachinedamage.

•Donotservicethefollowingpartswiththepoweronwhentheyareremovedfromtheirnormaloperating placesinamachine: –Power-supplyunits –Pumps –Blowersandfans –Motorgenerators –Unitssimilartothoselistedabove

Thispracticeensurescorrectgroundingoftheunits.

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•Ifanelectricalaccidentoccurs: –Usecaution;donotbecomeavictimyourself. –Switchoffpower. –Sendanotherpersontogetmedicalaid.

Safetyinspectionguide

Thepurposeofthisinspectionguideistoassistyouinidentifyingpotentiallyunsafeconditions.Aseach machinewasdesignedandbuilt,requiredsafetyitemswereinstalledtoprotectusersandservicetechnicians frominjury.Thisguideaddressesonlythoseitems.Y oushouldusegoodjudgmenttoidentifypotential safetyhazardsduetoattachmentofnon- ThinkPadfeaturesoroptionsnotcoveredbythisinspectionguide.

Ifanyunsafeconditionsarepresent,youmustdeterminehowserioustheapparenthazardcouldbeand whetheryoucancontinuewithoutrstcorrectingtheproblem.

Considertheseconditionsandthesafetyhazardstheypresent:

•Electricalhazards,especiallyprimarypower(primaryvoltageontheframecancauseseriousorfatal electricalshock)

•Explosivehazards,suchasadamagedcathoderaytube(CRT)faceorabulgingcapacitor

•Mechanicalhazards,suchaslooseormissinghardware

Todeterminewhetherthereareanypotentiallyunsafeconditions,usethefollowingchecklistatthebeginning ofeveryservicetask.Beginthecheckswiththepoweroff,andthepowercorddisconnected.

Checklist:

1.Checkexteriorcoversfordamage(loose,broken,orsharpedges).

2.T urnoffthecomputer.Disconnectthepowercord.

3.Checkthepowercordfor:

a.Athird-wiregroundconnectoringoodcondition.Useametertomeasurethird-wireground

continuityfor0.1ohmorlessbetweentheexternalgroundpinandtheframeground.

b.Thepowercordshouldbetheauthorizedtypespeciedforyourcomputer.Goto:

http://www.lenovo.com/serviceparts-lookup.

c.Insulationmustnotbefrayedorworn.

4.Checkforcrackedorbulgingbatteries.

5.Removethecover.

6.Checkforanyobviousnon-ThinkPadalterations.Usegoodjudgmentastothesafetyofany non-ThinkPadalterations.

7.Checkinsidetheunitforanyobviousunsafeconditions,suchasmetallings,contamination,wateror otherliquids,orsignsofreorsmokedamage.

8.Checkforworn,frayed,orpinchedcables.

9.Checkthatthepower-supplycoverfasteners(screwsorrivets)havenotbeenremovedortamperedwith.

Handlingdevicesthataresensitivetoelectrostaticdischarge

Anycomputerpartcontainingtransistorsorintegratedcircuits(ICs)shouldbeconsideredsensitiveto ESD.ESDdamagecanoccurwhenthereisadifferenceinchargebetweenobjects.ProtectagainstESD damagebyequalizingthechargesothatthemachine,thepart,theworkmat,andthepersonhandlingthe partareallatthesamecharge.

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Notes:

1.Useproduct-specicESDprocedureswhentheyexceedtherequirementsnotedhere.

2.EnsurethattheESDprotectivedevicesyouusehavebeencertied(ISO9000)asfullyeffective.

WhenhandlingESD-sensitiveparts:

•Keepthepartsinprotectivepackagesuntiltheyareinsertedintotheproduct.

•Avoidcontactwithotherpeople.

•Wearagroundedwriststrapagainstyourskintoeliminatestaticonyourbody.

•Preventthepartfromtouchingyourclothing.Mostclothingisinsulativeandretainsachargeevenwhen youarewearingawriststrap.

•Useagroundedworkmattoprovideastatic-freeworksurface.Thematisespeciallyusefulwhen handlingESD-sensitivedevices.

•Selectagroundingsystem,suchasthoselistedbelow,toprovideprotectionthatmeetsthespecic servicerequirement.

Note:TheuseofagroundingsystemtoguardagainstESDdamageisdesirablebutnotnecessary.

–AttachtheESDgroundcliptoanyframeground,groundbraid,orgreen-wireground.

–Whenworkingonadouble-insulatedorbattery-operatedsystem,useanESDcommongroundor

referencepoint.Youcanusecoaxorconnector-outsideshellsonthesesystems.

–Usetheroundgroundprongoftheacplugonac-operatedcomputers.

Groundingrequirements

Electricalgroundingofthecomputerisrequiredforoperatorsafetyandcorrectsystemfunction.Proper groundingoftheelectricaloutletcanbeveriedbyacertiedelectrician.

Safetynotices(multilingualtranslations)

Thesafetynoticesinthissectionareprovidedinthefollowinglanguages:

•English

•Arabic

•BrazilianPortuguese

•French

•German

•Hebrew

•Japanese

•Korean

•Spanish

•T raditionalChinese

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Lasercompliancestatement(multilingualtranslations)

Thelasercompliancestatementsinthissectionareprovidedinthefollowinglanguages:

•English

•Arabic

•BrazilianPortuguese

•French

•German

•Hebrew

•Japanese

•Korean

•Spanish

•T raditionalChinese

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Chapter2.Importantserviceinformation

ThischapterpresentsthefollowingimportantserviceinformationthatappliestotheMTsupportedby thismanual:

•“StrategyforreplacingFRUs”onpage23 –“Strategyforreplacingaharddiskdriveorasolid-statedrive”onpage24 –“Importantnoticeforreplacingasystemboard”onpage24 –“Howtouseerrorcodes”onpage24

•“StrategyforreplacingFRUsforCTO,specialbidmodel,andstandardmodel”onpage24 –“Productdenition”onpage24 –“FRUidentication”onpage25

Important:

•IfthecomputerisequippedwithbothaharddiskdriveandanM.2solid-statedrive,donotusetheM.2 solid-statedriveasabootabledevice.TheM.2solid-statedriveisdesignedanddevelopedfor“cache” functionpurposeonly.

•AdvisecustomerstocontacttheLenovo

CustomerSupportCenteriftheyneedanyassistancein obtainingorinstallinganysoftwarexes,drivers,andUniedExtensibleFirmwareInterface(UEFI)basic input/outputsystem(BIOS)downloads.TelephonenumbersforLenovoSupportareavailableat: http://www.lenovo.com/support/phone

•SystemdisassemblyandreassemblyvideosthatshowtheFieldReplaceableUnit(FRU)removalor replacementproceduresfortheLenovoauthorizedservicetechniciansareavailableat: http://www.lenovoservicetraining.com/ion/

StrategyforreplacingFRUs

Beforereplacingparts:

Ensurethatallsoftwarexes,drivers,andUEFIBIOSdownloadsareinstalledbeforeyoureplaceany FRUslistedinthismanual.

Afterasystemboardisreplaced,ensurethatthelatestUEFIBIOSisloadedtothesystemboardbeforeyou completetheserviceaction.

Todownloadandinstallsoftwarexes,drivers,andUEFIBIOS,gotohttp://www.lenovo.com/ThinkPadDrivers andfollowtheinstructionsonthescreen.

UsethefollowingstrategytopreventunnecessaryexpenseforreplacingandservicingFRUs:

•IfyouareinstructedtoreplaceaFRUbutthereplacementdoesnotcorrecttheproblem,reinstallthe originalFRUbeforeyoucontinue.

•Somecomputershavebothaprocessorboardandasystemboard.Ifyouareinstructedtoreplaceeither theprocessorboardorthesystemboard,andreplacingoneofthemdoesnotcorrecttheproblem, reinstallthatboard,andthenreplacetheotherone.

•IfanadapteroradeviceconsistsofmorethanoneFRU,anyoftheFRUsmightbethecauseoftheerror. Beforereplacingtheadapterordevice,removetheFRUs,onebyone,toseeifthesymptomschange. ReplaceonlytheFRUthatchangedthesymptoms.

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Strategyforreplacingaharddiskdriveorasolid-statedrive

Alwaystrytorunalow-levelformatoperationbeforereplacingaharddiskdriveorasolid-statedrive.This willcauseallcustomerdataonthedrivetobelost.Ensurethatthecustomerhasacurrentbackupof thedatabeforeyouperformthistask.

Attention:Thedrivestartupsequenceinthecomputeryouareservicingmighthavebeenchanged.Be extremelycarefulduringwriteoperationssuchascopying,saving,orformatting.Ifyouselectanincorrect drive,dataorprogramscanbeoverwritten.

IfthecomputerisshippedwithbothanM.2solid-statedriveandaharddiskdrive,theM.2solid-statedrive isusedforthe“cache”functionandtosupporttheIntel®RapidStartT echnology.Werecommendthat usersdonotreplacetheM.2solid-statedrivebythemselves.Otherwise,the“cache”functionwillnotwork andtheIntelRapidStartTechnologycannotbeusedanymore.

Attention:EnsurethatyoupartitiontheM.2solid-statedriveafterinstallingitonthecomputeryouare servicing.Otherwise,theM.2solid-statedrivewillnotfunctioncorrectly.Forinstructionsonhowtopartition anM.2solid-statedrive,gotohttp://www.lenovo.com/support/msata-fru.

Importantnoticeforreplacingasystemboard

Somecomponentsmountedonasystemboardareverysensitive.Improperhandlingofasystemboardcan causedamagetothosecomponents,andmaycauseasystemmalfunction.

Attention:Whenhandlingasystemboard:

•Donotdropasystemboardorapplyanyexcessiveforcetoit.

•Avoidroughhandlingofanykind.

•AvoidbendingasystemboardandhardpushingtopreventcrackingateachBallGridArray(BGA)chipset.

Howtouseerrorcodes

Usetheerrorcodesdisplayedonthescreentodiagnosefailures.Ifmorethanoneerrorcodeisdisplayed, beginthediagnosiswiththersterrorcode.Whatevercausesthersterrorcodemightalsocausefalse errorcodes.Ifnoerrorcodeisdisplayed,seewhethertheerrorsymptomislistedinthe“Symptom-to-FRU Index”section.

StrategyforreplacingFRUsforCTO,specialbidmodel,andstandard model

ThistopicprovidesinformationaboutthemodeltypesandFRUidentication.

Productdenition

Thistopicintroducesdifferentmodeltypesandhowtoidentifyeachtype.

DynamicCongureT oOrder(CTO)

ThismodelprovidestheabilityforacustomertocongureaLenovosolutionfromaWebsite,andhavethis congurationsenttofulllment,whereitisbuiltandshippeddirectlytothecustomer.Themachinelabel, iBase,andeSupportwillloadtheseproductsasthe4-characterMT,4-charactermodel,and2-character countrycode.Themodelis“CTO1”andthedefaultcountrycodeis“WW”(example:20AACTO1WW).

Specialbidmodel

ThismodelisauniquecongurationthathasbeennegotiatedbetweenLenovoandthecustomer.Aunique MTMconsistsofa4-characterMT ,a4-charactermodel,andanumeric2-charactercountrycodeisprovided

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tothecustomertoplaceorders(example:20AA000955).Thecountrycodeassignedisnumericanddoes notdesignateaspeciccountryorregion.ThecustommodelfactsheetfortheMTMindicateswhichcountry thespecial-bidMTMissetupfor.Special-bidofferingisnotgenerallyannounced.

Standardmodel

Standardmodels(xedconguration)areannouncedandofferedtoallcustomers.TheMTMportionofthe machinelabelconsistsofa4-characterMT ,a4-charactermodel,andanalphabetic2-charactercountry code.Thecountrycodeassignedisalphabeticandrepresentsadesignatedcountryorregion(example: 20AA0009UK).

FRUidentication

UseLenovoeSupporttoidentifymajorFRUs,FRUpartnumbers,andFRUdescriptionsforaproductatan MT-serialnumberlevel.ExamplesofmajorFRUsareharddiskdrive,systemboard,liquidcrystaldisplay (LCD),andmemorymodule.

ToidentifythemajorFRUsforaproduct,dothefollowing:

1.Goto: http://www.lenovo.com/support

2.ClickWarranty&Services.

3.ClickCheckWarrantyStatus.

4.OntheWarrantyStatusLookuppage,clickPartsLookup.

5.T ypeyourMTandserialnumber,andthenclickSubmit.

eSupportalsocanbeusedtoviewthegeneralFRUlistforaproduct.

TogetthegeneralFRUlistforaproduct,dothefollowing:

1.Goto: http://www.lenovo.com/support

2.ClickParts&Accessories.

3.Followtheinstructionsonthescreentoselectproduct.

4.ClickProductsandPartsDetail.

5.OnthePRODUCTANDPARTSDET AILpage,clickthePartsDetailtabtoviewtheFRUlist.

Note:TheFRUlistisagenerallistofcomponentsanddoesnotcontainspecicmodelinformation.

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Chapter3.Generalcheckout

Thischapterpresentsfollowinginformation:

•“Whattodorst”onpage27

•“Checkoutguide”onpage28 –“Quicktestprograms”onpage28 –“UEFIdiagnosticprogram”onpage29 –“Bootablediagnosticprograms”onpage29

•“Powersystemcheckout”onpage30

Somedescriptionsinthischaptermightnotapplytoyourparticularcomputer.

Beforeyougotothecheckoutguide,besuretoreadthefollowingimportantnotes.

Importantnotes:

•Onlycertiedtrainedpersonnelshouldservicethecomputer.

•BeforereplacinganyFRU,readtheentirepageonremovingandreplacingFRUs.

•WhenyoureplaceFRUs,itisrecommendedtousenewnylon-coatedscrews.

•Beextremelycarefulduringsuchwriteoperationsascopying,saving,orformatting.Drivesinthecomputer thatyouareservicingsequencemighthavebeenaltered.Ifyouselectanincorrectdrive,dataorprograms mightbeoverwritten.

•ReplaceaFRUonlywithanotherFRUofthecorrectmodel.WhenyoureplaceaFRU,ensurethatthemodelof themachineandtheFRUpartnumberarecorrect.

•AFRUshouldnotbereplacedbecauseofasingle,unreproduciblefailure.Singlefailurescanoccurfora varietyofreasonsthathavenothingtodowithahardwaredefect,suchascosmicradiation,ESD,orsoftware errors.ConsiderreplacingaFRUonlywhenaproblemrecurs.IfyoususpectthataFRUisdefective,cleartheerror logandrunthetestagain.Iftheerrordoesnotrecur,donotreplacetheFRU.

•BecarefulnottoreplaceanondefectiveFRU.

Whattodorst

WhenyoureturnaFRU,youmustincludethefollowinginformationinthepartsexchangeformorparts returnformthatyouattachtoit:

1.Nameandphonenumberofservicetechnician

2.Dateofservice

3.Dateonwhichthemachinefailed

4.Dateofpurchase

5.Failuresymptoms,errorcodesappearingonthedisplay,andbeepsymptoms

6.ProcedureindexandpagenumberinwhichthefailingFRUwasdetected

7.FailingFRUnameandpartnumber

8.MT ,modelnumber,andserialnumber

9.Customer'snameandaddress

Note:Duringthewarrantyperiod,thecustomermayberesponsibleforrepaircostsifthecomputerdamage wascausedbymisuse,accident,modication,unsuitablephysicaloroperatingenvironment,orimproper maintenancebythecustomer.Followingisalistofsomecommonitemsthatarenotcoveredunderwarranty andsomesymptomsthatmightindicatethatthesystemwassubjecttostressbeyondnormaluse.

Beforecheckingproblemswiththecomputer,determinewhetherthedamageiscoveredunderthewarranty byreferringtothefollowinglist:

Thefollowingarenotcoveredunderwarranty:

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•LCDpanelcrackedfromtheapplicationofexcessiveforceorfrombeingdropped

•Scratched(cosmetic)parts

•Distortion,deformation,ordiscolorationofthecosmeticparts

•Plasticparts,latches,pins,orconnectorsthathavebeencrackedorbrokenbyexcessiveforce

•Damagecausedbyliquidspilledintothesystem

•DamagecausedbytheimproperinsertionofaPCCardortheinstallationofanincompatiblecard

•Improperdiscinsertionoruseofanopticaldrive

•Diskettedrivedamagecausedbypressureonthediskettedrivecover,foreignmaterialinthedrive, ortheinsertionofadiskettewithmultiplelabels

•Damagedorbentdisketteejectbutton

•Fusesblownbyattachmentofanonsupporteddevice

•Forgottencomputerpassword(makingthecomputerunusable)

•Stickykeyscausedbyspillingaliquidontothekeyboard

•Useofanincorrectacpoweradapteronlaptopproducts

Thefollowingsymptomsmightindicatedamagecausedbynonwarrantedactivities:

•Missingpartsmightbeasymptomofunauthorizedserviceormodication.

•Checkforobviousdamagetoaharddiskdrive.Ifthespindleofaharddiskdrivebecomesnoisy,thehard diskdrivemighthavebeendroppedorsubjecttoexcessiveforce.

Checkoutguide

UsethefollowingproceduresasaguideinidentifyingandcorrectingproblemswiththeThinkPadnotebook computer.

Note:ThediagnostictestsareintendedtotestonlyThinkPadproducts.Theuseofnon- ThinkPadproducts, prototypecards,ormodiedoptionscanleadtofalseindicationsoferrorsandinvalidsystemresponses.

1.Identifythefailingsymptomsinasmuchdetailaspossible.

2.Verifythesymptoms.Trytore-createthefailurebyrunningthediagnostictestorbyrepeatingthe operation.

LenovoSolutionCenter

TheLenovoSolutionCenterprogramenablesyoutotroubleshootandresolvecomputerproblems.It combinesdiagnostictests,systeminformationcollection,securitystatus,andsupportinformation,along withhintsandtipsformaximumsystemperformance.

TheLenovoSolutionCenterprogramisavailablefordownloadathttp://www.lenovo.com/diags

ToruntheLenovoSolutionCenterprogram,gotoControlPanelandclickSystemandSecurity➙Lenovo ➙SystemHealthandDiagnostics,andthenfollowtheinstructionsonthescreen.

FormoreinformationabouttheLenovoSolutionCenterprogram,refertothehelpinformationsystem oftheprogram.

Quicktestprograms

Runquicktestprogramstotroubleshootandresolvecomputerproblems,especiallywhenthecomputer doesnothavetheLenovoSolutionCenterprograminstalled.

Lenovoprovidesthefollowingquicktestprograms:

•LenovoHardDriveQuickTest:Usethisprogramtotroubleshootandresolveinternalstorageproblems.

•LenovoMemoryQuickT est:Usethisprogramtotroubleshootandresolvememorymoduleproblems.

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Thequicktestprogramsareapplicableonthefollowingoperatingsystems:

•Microsoft

Windows

•MicrosoftWindows7

•MicrosoftWindowsXP

•MicrosoftWindowsServer

2003

•MicrosoftWindowsServer2008

Todownloadandinstallaquicktestprogram,gotohttp://www.lenovo.com/diagsandfollowtheinstructions ontheWebsite.

Torunatestusingaquicktestprogram,dothefollowing:

1.GototheC:\SWTOOLS\ldiagdirectory.

2.Double-clickthegui_lsc_lite.exele.

3.WhentheUserAccountControlwindowopens,clickYes.

4.Selectthedeviceclasstobetested.

5.Selectthedevicestobetested.

6.Selectthetesttobeperformed.

7.Followtheinstructionsonthescreentostartthetest.Whenaproblemisdetected,information messagesaredisplayed.Refertothemessagestotroubleshoottheproblem.

UEFIdiagnosticprogram

AUEFIdiagnosticprogramispreinstalledonthecomputer.Itenablesyoutotestmemorymodulesand internalstoragedevices,viewsysteminformation,andcheckandrecoverbadsectorsoninternalstorage devices.

ToruntheUEFIdiagnosticprogram,dothefollowing:

1.T urnonthecomputer.Ifthecomputercannotbeturnedon,goto“Powersystemcheckout”onpage30, andcheckthepowersources.Ifanerrorcodeisdisplayed,goto“Symptom-to-FRUindex”onpage39 forerrorcodedescriptionsandtroubleshootinghints.

2.Whenthelogoscreenisdisplayed,repeatedlypressandreleasetheF10key.Themainscreenofthe UEFIdiagnosticprogramisdisplayed.

3.Followtheinstructionsonthescreentousetheprogram.

Theoptionsonthemainscreenareasfollows:

Table1.ItemsonthemainscreenoftheUEFIdiagnosticprogram

TestsTools

•QuickMemoryT est

•QuickStorageDeviceT est

•ExitApplication

•SystemInformation

•RecoverBadSectorsTool

Bootablediagnosticprograms

IfthecomputeryouareservicingisnotinstalledwiththeUEFIdiagnosticprogram,youcandownloada bootablediagnosticprogramfromtheLenovoSupportWebsite.Thebootablediagnosticprogramsenable youtotestcomputermemoryandinternalstoragedevices,viewsysteminformation,andcheckandrecover theinternalstoragedevices.T ousethebootablediagnosticprograms,youcancreateabootablediagnostic mediumonaUniversalSerialBus(USB)deviceorCD.

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Tocreateabootablediagnosticmedium,dothefollowing:

1.Gotohttp://www.lenovo.com/diags.

2.ClickLenovoBootableDiagnostics.

3.FollowtheinstructionsontheWebsitetocreateabootablediagnosticmediumonaUSBdeviceorCD.

Tousethediagnosticmediumyouhavecreated,dooneofthefollowing:

•IfyouhavecreatedthebootablediagnosticmediumonaUSBdevice,dothefollowing:

1.AttachtheUSBdevicetothecomputer.

2.T urnonthecomputer.Ifthecomputercannotbeturnedon,goto“Powersystemcheckout”onpage 30,andcheckthepowersources.Ifanerrorcodeisdisplayed,goto“Symptom-to-FRUindex”on page39forerrorcodedescriptionsandtroubleshootinghints.

3.Whenthelogoscreenisdisplayed,repeatedlypressandreleasetheF12key.WhentheBootMenu windowopens,releasetheF12key.

4.UsethearrowkeystoselectUSBHDDandthenpressEnter.Thediagnosticprogramwillbe launchedautomatically.

5.Followtheinstructionsonthescreentousethediagnosticprogram.

•IfyouhavecreatedthebootablediagnosticmediumonaCD,dothefollowing:

1.T urnonthecomputer.Ifthecomputercannotbeturnedon,goto“Powersystemcheckout”onpage 30

,andcheckthepowersources.Ifanerrorcodeisdisplayed,goto“Symptom-to-FRUindex”on

page39forerrorcodedescriptionsandtroubleshootinghints.

2.InserttheCDintotheopticaldrive.

3.Restartthecomputer.

4.Whenthelogoscreenisdisplayed,repeatedlypressandreleasetheF12key.WhentheBootMenu windowopens,releasetheF12key.

5.UsethearrowkeystoselectA T APICDx(x:0,1,...)andthenpressEnter.Thediagnosticprogram willbelaunchedautomatically.

6.Followtheinstructionsonthescreentousethediagnosticprogram.

Powersystemcheckout

Toverifyifabatterypackoranacpoweradapterisfunctional,dothefollowing:

1.T urnoffthecomputer.

2.Removethebatterypack.

3.Connecttheacpoweradapter.

4.Checkthatpowerissuppliedwhenyouturnonthecomputer.

5.T urnoffthecomputer.

6.Disconnecttheacpoweradapterandinstallthechargedbatterypack.

7.Checkthatthebatterypacksuppliespowerwhenyouturnonthecomputer.

Ifyoususpectapowerproblem,seetheappropriateoneofthefollowingpower-supplycheckouts:

•“Checkingtheacpoweradapter”onpage30

•“Checkingoperationalcharging”onpage31

•“Checkingthebatterypack”onpage31

•“Checkingthecoin-cellbattery”onpage32

Checkingtheacpoweradapter

Ifyourcomputerfailsonlywhentheacpoweradapterisused,usethefollowinginstructions.

•Ifthepowerproblemoccursonlywhenthedockisused,replacethedock.

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•Ifthesystem-statusindicator(theindicatorinthelogoscreen)doesnotblinkthreetimeswhenanacpower sourceisconnected,checkthepowercordoftheacpoweradapterforcorrectcontinuityandinstallation.

•Ifthecomputerdoesnotchargeduringoperation,goto“Checkingoperationalcharging”onpage31.

Tochecktheacpoweradapter,dothefollowing:

1.Unplugtheacpoweradaptercablefromthecomputer.

2.Measuretheoutputvoltageattheplugoftheacpoweradaptercable.Seethefollowingillustration:

Voltage(Vdc)

1+20

Ground

(20V)

Note:Outputvoltageacrosspin2oftheacpoweradaptermightdifferfromtheoneyouareservicing.

3.Ifthevoltageisnotcorrect,replacetheacpoweradapter.

4.Ifthevoltageisacceptable,replacethesystemboard.

Note:Noisefromtheacpoweradapterdoesnotalwaysindicateadefect.

Checkingoperationalcharging

Tocheckwhetherthebatterypackchargescorrectlyduringoperation,dothefollowing:

1.Dischargethebatterypackuntiltheremainingbatterypowerislessthan50%.

2.Connectthecomputertoacpowertochargethebatterypack.IfthebatterystatusiconintheWindows noticationareaindicatesthatthebatteriesarenotcharging,removethebatterypackandletthem returntoroomtemperature.

3.Reinstallthebatterypack.Ifthebatteriesarestillnotcharging,replacethebatterypack.

4.Checkthebatterystatusiconagain.Ifthesameerrorstillexists,replacethesystemboard.Otherwise, checktheoriginalbatterypack.See“Checkingthebatterypack”onpage31.

Checkingthebatterypack

ThissystemsupportsonlybatteriesspeciallydesignedforthisspecicsystemandmanufacturedbyLenovo oranauthorizedbuilder.Thesystemdoesnotsupportunauthorizedbatteriesorbatteriesdesignedforother systems.Ifanunauthorizedbatterypackorabatterypackdesignedforanothersystemisinstalled,the systemwillnotcharge.

Attention:Lenovohasnoresponsibilityfortheperformanceorsafetyofunauthorizedbatteries,and providesnowarrantiesforfailuresordamagearisingoutoftheiruse.

ThebatterystatusiconintheWindowsnoticationareadisplaysthepercentageofbatterypowerremaining.

Tocheckfordetailedbatterystatusinformation,dothefollowing:

•ForWindows7operatingsystem:OpenthePowerManagerprogramandclicktheBatterytab.

•ForWindows8operatingsystem:

–OpentheLenovoSettingsprogramandclickPower.

–OpentheLenovoSupportprogramandclickBatteryHealth.

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Note:Ifthebatterypackbecomeshot,itmaynotbeabletocharge.Removeitfromthecomputerandleave itatroomtemperatureforawhile.Afteritcoolsdown,reinstallandrechargeit.

Tocheckthebatterypack,dothefollowing:

1.Poweroffthecomputer.

2.Removethebatterypackandmeasurethevoltagebetweenbatteryterminals1(+)and7(-).Seethe followinggure:

Terminal

Voltage(Vdc)

1,2+0to+12.6

6,7

Ground(-)

1(+)

2(+)

6(-)

7(-)

3.Ifthevoltageislessthan+11.0Vdc,thebatterypackhasbeendischarged.

Ifthevoltageisstilllessthan+11.0Vdcafterrecharging,replacethebatterypack.

4.Ifthevoltageismorethan+11.0Vdc,measuretheresistancebetweenbatteryterminals5and7. Theresistancemustbe4to30KΩ.Iftheresistanceisnotcorrect,replacethebatterypack.Ifthe resistanceiscorrect,replacethesystemboard.

Checkingthecoin-cellbattery

Dothefollowing:

1.Poweroffthecomputer,andunplugtheacpoweradapterfromit.

2.T urnthecomputerupsidedown.

3.Removethebatterypack(see“1020Batterypack”onpage65).

4.Removethecion-cellbattery(see“1100Coin-cellbattery”onpage74).

5.Measurethevoltageofthecoin-cellbattery.Seethefollowinggure.

Wire

Voltage(Vdc)

Red+2.5to+3.2

Black

Ground

•Ifthevoltageiscorrect,replacethesystemboard.

•Ifthevoltageisnotcorrect,replacethecoin-cellbattery.

•Ifthecoin-cellbatterydischargesquicklyafterreplacement,replacethesystemboard.

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Chapter4.Relatedserviceinformation

Thischapterpresentsfollowinginformation:

•“RestoringthefactorycontentsbyusingtheproductRecoveryDiscSet”onpage33

•“UsingtheWindowsrecoveryprogramsontheWindows8operatingsystem”onpage34

•“Passwords”onpage36

•“Powermanagement”onpage38

•“Symptom-to-FRUindex”onpage39

ServiceWebsite:

Whenthelatestmaintenancedisketteandthesystemprogramservicediskettebecomeavailable,they willbepostedonhttp://www.lenovo.com/support.

RestoringthefactorycontentsbyusingtheproductRecoveryDiscSet

Whenthemainstoragedeviceisreplacedbecauseofafailure,noproductrecoveryprogramisonthenew drive.Inthiscase,thecustomermustusetheRecoveryDiscSettorecoverthetablet.OrdertheRecovery DiscSetandthedriveatthesametimesothatthecustomercanrestorethetablettothefactorydefault settingsbyusingtheRecoveryDiscSetafterthenewdriveisinstalled.Forinformationaboutwhichdiscsto order,goto: http://www.lenovo.com/serviceparts-lookup

Dependingonthemodel,thenumberofrecoverydiscsincludedintheRecoveryDiscSetdiffers.Torestore thefactorycontentsbyusingtheproductRecoveryDiscSet,dothefollowing:

Notes:

•Duringtherecoveryprocess,alldataonthedrivewillbedeleted.Ifpossible,copyanyimportantdata orpersonallesthatyouwanttokeepontoremovablemediaoranetworkdrivebeforeyoustartthe recoveryprocess.

•Therecoveryprocesstakesonetotwohourstocomplete.Thelengthoftimedependsonthemethodyou use.IfyouuseproductRecoveryDiscSet,therecoveryprocesstakesabouttwohours.

1.ConnectanexternalCD/DVDdrive.

2.MaketheCD/DVDdrivetherststartupdeviceinthestartupsequenceusingthefollowingprocedure:

a.OpentheThinkPadSetupprogramandselectStartup➙Boot.

b.SelecttheCD/DVDdriveasthe1stBootDevice.

3.InsertthebootablerecoverydiscintotheCD/DVDdrive.

4.StartthecomputerfromtheexternalCD/DVDdrive.

5.Whenpromoted,selectyourlanguageandclickNext.

6.Readthelicenseandacceptthetermsandconditions.Thenfollowtheinstructionsonthescreen.

7.IftheRecoveryDiscSetcontainsaSupplementalRecoveryDisc,insertitwhenpromptedandclickYes.

Note:NotallRecoveryDiscSetscomewithaSupplementalRecoveryDisc.IfthereisaSupplemental RecoveryDisc,itwillbeclearlymarkedassuch.

8.Whenallofthedatahasbeencopiedfromthelastdiscinthesetandhasbeenprocessed,remove theexternalCD/DVDdriveandrestartthecomputer.Followtheinstructionsonthescreentonish therecovery.

Note:Therestoftherecoveryprocessisfullyautomatedandnoactionfromyouisrequired.The computerwillrestartintotheMicrosoftWindowsdesktopseveraltimesandyoumightexperience periodswhennoactivityisapparentonthescreenforseveralminutesatatime.Thisisnormal.

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9.Whentherecoveryprocesscompletes,theWelcometoMicrosoftWindowsscreenisdisplayed.Follow theinstructionsonthescreentocompletetheWindowssetup.

10.AfteryouhavecompletedtheWindowssetup,youmightwanttorestoretheoriginalstartupsequence. StarttheThinkPadSetupprogramandthenpressF9torestorethedefaultsettings.PressF10tosave changesandexittheThinkPadSetupprogram.

Note:Afterrestoringadrivetothefactorydefaultsettings,youmightneedtoreinstallsomedevicedrivers.

UsingtheWindowsrecoveryprogramsontheWindows8operating system

ThissectionprovidesinformationabouttherecoverysolutionsfortheWindows8operatingsystem.

AWindowsrecoveryimageispreinstalledintherecoverypartitiononyourcomputer.TheWindowsrecovery imageenablesyoutorefreshyourcomputer,orresetyourcomputertothefactorydefaultsettings.

YoucancreaterecoverymediaasbackupsorreplacementfortheWindowsrecoveryimage.Withthe recoverymedia,youcantroubleshootandxtheproblemsonyourcomputerevenifyoucannotstartthe Windows8operatingsystem.Itisrecommendedthatyoucreaterecoverymediaasearlyaspossible.For moreinformation,see“Creatingandusingrecoverymedia”onpage35

Refreshingyourcomputer

Ifyourcomputerdoesnotperformwellandtheproblemmightbecausedbyarecentlyinstalledprogram, youcanrefreshyourcomputerwithoutlosingyourpersonallesorchangingyoursettings.

Attention:Ifyourefreshyourcomputer,theprogramsthatcamewithyourcomputerandtheprogramsthat youinstalledfromWindowsStorewillbereinstalled,butallotherprogramswillberemoved.

Torefreshyourcomputer,dothefollowing:

1.Moveyourcursortothetop-rightorbottom-rightcornerofthescreentodisplaythecharms.Click

Settings➙ChangePCsettings➙General.

2.IntheRefreshyourPCwithoutaffectingyourlessection,clickGetstarted.

3.Followtheinstructionsonthescreentorefreshyourcomputer.

Resettingyourcomputertothefactorydefaultsettings

Ifyouwanttorecycleyourcomputerorjuststartover,youcanresetyourcomputertothefactorydefault settings.Resettingthecomputerwillreinstalltheoperatingsystem,reinstallalltheprogramsthatcamewith yourcomputer,andresetallthesettingstothefactorydefaultsettings.

Attention:Ifyouresetthecomputertothefactorydefaultsettings,allyourpersonallesandsettingswillbe deleted.Toavoiddataloss,makeabackupcopyofallthedatathatyouwanttokeep.

Toresetyourcomputertothefactorydefaultsettings,dothefollowing:

1.Moveyourcursortothetop-rightorbottom-rightcornerofthescreentodisplaythecharms.Click

Settings➙ChangePCsettings➙General.

2.IntheRemoveeverythingandreinstallWindowssection,clickGetstarted.ThenclickNextto conrmtheoperation.

3.Dependingonyourneeds,dooneofthefollowing:

•T operformaquickformat,clickJustremovemylestostarttheprocess.Theprocesswilltake

severalminutes.

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•T operformacompleteformat,clickFullycleanthedrivetostarttheprocess.Theprocesswill takeseveralhours.

4.Followtheinstructionsonthescreentoresetyourcomputertothefactorydefaultsettings.

Usingtheadvancedstartupoptions

Withtheadvancedstartupoptions,youcanchangethermwaresettingsofthecomputer,changethe startupsettingsoftheWindowsoperatingsystem,startthecomputerfromanexternaldevice,orrestorethe Windowsoperatingsystemfromasystemimage.

Tousetheadvancedstartupoptions,dothefollowing:

1.Moveyourcursortothetop-rightorbottom-rightcornerofthescreentodisplaythecharms.Click

Settings➙ChangePCsettings➙General.

2.IntheAdvancedstartupsection,clickRestartnow➙Troubleshoot➙Advancedoptions.

3.Selectadesiredstartupoption,thenfollowtheinstructionsonthescreen.

RecoveringyouroperatingsystemifWindows8failstostart

TheWindowsrecoveryenvironmentonyourcomputeriscapableofoperatingindependentlyfromthe Windows8operatingsystem.Thisenablesyoutorecoverorrepairtheoperatingsystemevenifthe Windows8operatingsystemfailstostart.

Aftertwoconsecutivefailedbootattempts,theWindowsrecoveryenvironmentstartsautomatically.Then youcanchooserepairandrecoveryoptionsbyfollowingtheinstructionsonthescreen.

Note:Ensurethatyourcomputerisconnectedtoacpowerduringtherecoveryprocess.

Creatingandusingrecoverymedia

YoucancreaterecoverymediaasbackupsfortheWindowsrecoveryenvironmentandtheWindows recoveryimage.Ifyoucannotstartthecomputer,youcanuserecoverymediatotroubleshootandxthe problemsonyourcomputer.

Itisrecommendedthatyoucreaterecoverymediaasearlyaspossible.Onceyoucreaterecoverymedia, keeptheminasafeplaceanddonotusethemtostoreotherdata.

Creatingrecoverymedia

Tocreaterecoverymedia,youneedaUSBdrivewithatleast8GBofstorage.TherequiredUSBcapacity dependsonthesizeoftherecoveryimage.

Attention:CreatingrecoverymediawilldeleteanythingstoredontheUSBdrive.T oavoiddataloss,makea backupcopyofallthedatathatyouwanttokeep.

Tocreaterecoverymedia,dothefollowing:

Note:Ensurethatyourcomputerisconnectedtoacpower.

1.Moveyourcursortothetop-rightorbottom-rightcornerofthescreentodisplaythecharms,and clickSearch.

2.T yperecoveryintheSearcheldandclickSettings.ThenclickCreatearecoverydrive.

3.ClickY esintheUserAccountControlwindowtoallowtheRecoveryMediaCreatorprogramtostart.

4.EnsurethatyouselecttheCopytherecoverypartitionfromthePCtotherecoverydrive.option. ThenclickNext.

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Important:IfyoucleartheCopytherecoverypartitionfromthePCtotherecoverydrive.option, youwillcreaterecoverymediawithouttherecoverypartitioncontent.Y oustillcanstartthecomputer fromtherecoverymedia,butyoumightbeunabletorecoveryourcomputeriftherecoverypartitionon yourcomputerisdamaged.

5.ConnectaproperUSBdrivethenclickNext.

6.ClickCreateintheRecoveryDrivewindow.Thecreationoftherecoverymediastarts.

7.Whenthecreationoftherecoverymedianishes,dooneofthefollowing:

•T okeeptherecoverypartitiononyourcomputer,clickFinish.

•T odeletetherecoverypartitiononyourcomputer,clickDeletetherecoverypartition.

Attention:Ifyoudeletetherecoverypartitiononyourcomputer,dokeeptherecoverymediaina safeplace.TheWindowsrecoveryimagewillnotbestoredinyourcomputeranymore,andyouwill needtherecoverymediatorefreshorresetyourcomputer.

8.RemovetheUSBdrive.Therecoverymediaarecreatedsuccessfully.

Usingrecoverymedia

Ifyoucannotstartyourcomputer,orifyoucannotstarttheWindowsrecoveryimageonyourcomputer,use recoverymediatorecoveryourcomputer.

Touserecoverymedia,dothefollowing:

Note:Ensurethatyourcomputerisconnectedtoacpower.

1.T urnonorrestartthecomputer.BeforetheWindowsoperatingsystemstarts,repeatedlypresstheF12 key.TheBootMenuwindowopens.

2.Selecttherecoverydriveasthebootdevice.

3.Selectapreferredlanguageandthenselectapreferredkeyboardlayout.

4.ClickT roubleshoottodisplaytheoptionalrecoverysolutions.

5.Selectacorrespondingrecoverysolutionaccordingtoyoursituation.Forexample,selectResetyour PCifyouwanttoresetyourcomputertothefactorydefaultsettings.

FormoreinformationabouttherecoverysolutionsprovidedbytheWindows8operatingsystem,goto: http://go.microsoft.com/fwlink/?LinkID=263800

Passwords

AsmanyasthreepasswordsmightbeneededforaThinkPadnotebookcomputer:thepower-onpassword, theharddiskpassword,andthesupervisorpassword.

Ifanyofthesepasswordshasbeenset,apromptforitwillbedisplayedonthescreenwheneverthe computeristurnedon.Thecomputerdoesnotstartuntilthepasswordisentered.

Note:Ifonlyasupervisorpasswordisset,thepasswordpromptwillnotbedisplayedwhentheoperating systemisstarted.

Power-onpassword

Apower-onpasswordprotectsthesystemfrombeingturnedonbyanunauthorizedperson.Thepassword mustbeenteredbeforetheoperatingsystemcanbestarted.Forinstructionsonhowtoremovethe power-onpassword,see“Howtoremovethepower-onpassword”onpage37

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Harddiskpassword

Therearetwoharddiskpasswords:

•Userharddiskpassword-fortheuser

•Masterharddiskpassword-forthesystemadministrator,whocanuseittogetaccesstotheharddisk eveniftheuserhaschangedtheuserharddiskpassword.

Note:Therearetwomodesfortheharddiskpassword:UseronlyandMaster+User.TheMaster+User moderequirestwoharddiskpasswords;thesystemadministratorentersbothinthesameoperation.The systemadministratorthenprovidestheuserharddiskpasswordtothesystemuser.

Attention:Iftheuserharddiskpasswordhasbeenforgotten,checkwhetheramasterharddiskpassword hasbeenset.Ifamasterharddiskpasswordhasbeenset,itcanbeusedtoaccesstheharddiskdrive.If nomasterharddiskpasswordisavailable,neitherLenovonorLenovoauthorizedservicetechniciansprovide anyservicestoreseteithertheuserharddiskpasswordorthemasterharddiskpassword,ortorecoverdata fromtheharddiskdrive.Theharddiskdrivecanbereplacedforascheduledfee.

Forinstructionsonhowtoremovetheharddiskpassword,see“Howtoremovetheharddiskpassword” onpage38

Supervisorpassword

AsupervisorpasswordprotectsthesysteminformationstoredintheThinkPadSetupprogram.Theuser mustenterthesupervisorpasswordinordertogetaccesstotheThinkPadSetupprogramandchangethe systemconguration.

Attention:Ifthesupervisorpasswordhasbeenforgottenandcannotbemadeavailabletotheservice technician,thereisnoserviceproceduretoresetthepassword.Thesystemboardmustbereplacedfor ascheduledfee.

Howtoremovethepower-onpassword

Toremovethepower-onpassword,dooneofthefollowing:

Ifnosupervisorpasswordhasbeenset,dothefollowingtoremovethepower-onpassword:

1.T urnoffthecomputer.

2.Removethebatterypack.Forinstructionsonhowtoremovethebatterypack,see“1020Battery pack”onpage65.

3.Removethecoin-cellbattery.Forinstructionsonhowtoremovethecoin-cellbattery,see“1100 Coin-cellbattery”onpage74.

4.T urnonthecomputerandwaituntilthepower-onself-test(POST)ends.AfterthePOSTends,the passwordpromptwillnotbedisplayed.Thepower-onpasswordhasbeenremoved.

5.Reinstallthecoin-cellbatteryandthebatterypack.

Ifasupervisorpasswordhasbeensetandisknowntotheservicetechnician,dothefollowingtoremove thepower-onpassword:

1.T urnonthecomputer.

2.Whenthelogoscreenisdisplayed,immediatelypressF1.

3.T ypethesupervisorpasswordtoentertheThinkPadSetupprogram.

4.SelectSecurity.

5.SelectPassword.

6.SelectPower-OnPassword.

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7.T ypethecurrentsupervisorpasswordintheEnterCurrentPasswordeld.Then,leavetheEnter NewPasswordeldblank,andpressEntertwice.

8.IntheChangeshavebeensavedwindow,pressEnter.

9.PressFn+F10tosavechangesandexittheThinkPadSetupprogram.

Howtoremovetheharddiskpassword

Attention:IfUseronlymodeisselectedandtheuserharddiskpasswordhasbeenforgottenandcannotbe

madeavailabletotheservicetechnician,neitherLenovonorLenovoauthorizedservicetechniciansprovide anyservicestoresettheuserharddiskpassword,ortorecoverdatafromtheharddiskdrive.Thehard diskdrivecanbereplacedforascheduledfee.T oputthesystembacktooperationalstatus,theonly LenovoandLenovo-authorizedservicesolutionwouldbetoreplacetheharddiskdriveorsolid-statedrive withascheduledfee.

Toremoveauserharddiskpasswordthathasbeenforgotten,whenthesupervisorpasswordandthemaster harddiskpasswordareknown,dothefollowing:

1.T urnonthecomputer.

2.Whenthelogoscreenisdisplayed,immediatelypressF1toentertheThinkPadSetupprogram.

3.SelectSecurity.

4.SelectPassword.

5.SelectHard-diskxpasswordwherexistheletteroftheharddiskdrive.Apop-upwindowopens.

6.SelectMasterHDP,whereHDPstandsforharddiskpassword.

7.T ypethecurrentmasterharddiskpasswordintheEnterCurrentPasswordeld.Then,leavetheEnter NewPasswordeldblank,andpressEntertwice.

8.PressFn+F10tosavechangesandexittheThinkPadSetupprogram.Theuserharddiskpasswordand themasterharddiskpasswordhavebeenremoved.

Powermanagement

Toreducepowerconsumption,thecomputerhasthreepowermanagementmodes:screenblank,sleep, andhibernation.

Screenblankmode(fortheWindows7operatingsystemonly)

Ifthetimesetonthe“Turnoffmonitor”timerintheoperatingsystemexpires,theLCDbacklightturnsoff.

Toputthecomputerintoscreenblankmode,dothefollowing:

1.Right-clickthebatterygaugeinthetaskbar.

2.SelectPoweroffdisplay(keepcurrentpowerplan).

Toendscreenblankmodeandresumenormaloperation,pressanykey.

Sleepmode

Whenthecomputerenterssleepmode,thefollowingeventsoccurinadditiontowhatoccursinscreen blankmode:

•TheLCDispoweredoff.

•Theharddiskdriveorsolid-statedriveispoweredoff.

•Themicroprocessorstops.

Toentersleepmode,dooneofthefollowing:

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•ForWindows7:ClickthearrowbesidetheShutdownicon,andthenselectSleep.T oreturnfrom sleepmode,pressanykey.

•ForWindows8:Movethecursortothebottom-rightcornerofthescreentodisplaythecharms.Then clickSettings➙Power➙Sleep.

Incertaincircumstances,thecomputergoesintosleepmodeautomatically:

•Afteraperiodofinactivityspeciedinpowerplansettings

•Whenthebatterypowerislow

Tocausethecomputertoreturnfromsleepmodeandresumeoperation,dooneofthefollowing:

•Pressanykey.

•OpentheLCDcover.

•T urnonthepowerbutton.

Also,ineitherofthefollowingevents,thecomputerautomaticallyreturnsfromsleepmodeandresumes operation:

•Theringindicator(RI)issignaledbyaserialdeviceoraPCCarddevice.

•Thetimesetontheresumetimerelapses.

Note:Thecomputerdoesnotacceptanyinputimmediatelyafteritenterssleepmode.Waitafew secondsbeforetakinganyactiontoreenteroperationmode.

Hibernationmode

Inhibernationmode,thefollowingoccurs:

•Thesystemstatus,random-accessmemory(RAM),videorandom-accessmemory(VRAM),andsetup dataarestoredontheharddiskdriveorsolid-statedrive.

•Thesystemispoweredoff.

Note:Ifthecomputerentersthehibernationmodewhileitisconnectedtothedock,donotdisconnectit beforeresumingnormaloperation.Ifyoudodisconnectitandthentrytoresumenormaloperation,youwill getanerrormessage,andyouwillhavetorestartthesystem.

Ifyouhavedenedoneofthefollowingactionsastheeventthatcausesthesystemtogointohibernation mode,performthataction.

•Closingthelid.

•Pressingthepowerbutton.

Also,thecomputergoesintohibernationmodeautomaticallyafteraperiodofinactivityspeciedinpower plansettings

Whenthepoweristurnedon,thecomputerreturnsfromhibernationmodeandresumesoperation.The hibernationleinthebootrecordontheharddiskdriveorsolid-statedriveisread,andsystemstatusis restoredfromtheharddiskdriveorsolid-statedrive.

Symptom-to-FRUindex

Thissectioncontainsfollowinginformation:

•“Numericerrorcodes”onpage40

•“Errormessages”onpage42

•“No-beepsymptoms”onpage42

•“LCD-relatedsymptoms”onpage43

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•“Intermittentproblems”onpage43

•“Undeterminedproblems”onpage43

Thesymptom-to-FRUindexinthissectionlistssymptomsanderrorsandtheirpossiblecauses.Themost likelycauseislistedrst,inboldfacetype.

Note:DotheFRUreplacementorotheractionsinthesequenceshowninthecolumnheaded“FRUor action,insequence.”IfreplacingaFRUdoesnotsolvetheproblem,puttheoriginalpartbackinthe computer.DonotreplaceanondefectiveFRU.

Thisindexcanalsohelpyoudetermine,duringregularservicing,whatFRUsarelikelytoneedtobe replacednext.

AnumericerrorisdisplayedforeacherrordetectedinPOSTorsystemoperation.Inthedisplays,ncan beanynumber.

Ifnonumericcodeisdisplayed,checkthenarrativedescriptionsofsymptoms.Ifthesymptomisnot describedthere,goto“Intermittentproblems”onpage43

Note:ForadevicenotsupportedbydiagnosticcodesintheThinkPadnotebooks,seethemanualfor thatdevice.

Numericerrorcodes

Table2.Numericerrorcodes

Symptomorerror(beeps,ifany)

FRUoraction,insequence

0177

BadSVPdata,stopPOSTtask—Thechecksumofthe supervisorpasswordintheEEPROMisnotcorrect.

Replacethesystemboard.

0183

BadCRCofSecuritySettingsinEFIVariable.Enterthe ThinkPadSetupprogram.–ThechecksumoftheSecurity settingsintheEFIVariableisnotcorrect.

1.RuntheThinkPadSetupprogram.Thesettings

willbecorrectedautomatically .Thensavethe currentsettingsbypressingFn+F10.

2.Replacethesystemboard.

0187

EAIAdataaccesserror-TheaccesstoEEPROMisfailed.

Replacethesystemboard.

0188

InvalidRFIDSerializationInformationArea.

Replacethesystemboard.

0189

InvalidRFIDcongurationinformationarea-TheEEPROM checksumisnotcorrect.

Replacethesystemboard.

0190

Criticallow-batteryerror

1.Chargethebatterypack.

2.Replacethebatterypack.

0191

SystemSecurity-InvalidRemoteChangerequested.

1.RuntheThinkPadSetupprogram,andthensave

currentsettingbypressingFn+F10.

2.Replacethesystemboard.

0199

SystemSecurity-Securitypasswordretrycount exceeded.

1.RuntheThinkPadSetupprogram.Theretrycount

willbereset.Thensavethecurrentsettingsby pressingFn+F10.

2.Replacethesystemboard.

40HardwareMaintenanceManual

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Table2.Numericerrorcodes(continued)

Symptomorerror(beeps,ifany)

FRUoraction,insequence

0251

SystemCMOSchecksumbad-Defaultconguration used.

1.Chargethecoin-cellbatteryformorethan8hours

byconnectingtheacpoweradapter.

2.Replacethecoin-cellbatteryandruntheThinkPad Setupprogramtoresetthetimeanddate.

0253

EFIVariableBlockDatawasdestroyed.

1.RunThinkPadSetuptorecongurethesettings.

2.Replacethesystemboard.

0271

Real-TimeClockError.CheckDateandTimesettings.

1.RunThinkPadSetuptoresetthetimeanddate

2.Replacethecoin-cellbatteryandruntheThinkPad Setupprogramtoresetthetimeanddate.

1802

Unauthorizednetworkcardispluggedin-T urnoffand removethenetworkcard.

1.Removethenetworkcard.

2.Replacethesystemboard.

1820

Morethanoneexternalngerprintreaderisattached. Poweroffandremoveallbutthereaderthatyousetup withinyourmainoperatingsystem.

Removeallbutthereaderthatyousetupforthe authentication

2000

ThinkVantageActiveProtectionsensordiagnosticsfailed.

Havethecomputerserviced.

2100

DetectionerroronHDD0(MainHDD)

1.Reseattheharddiskdrive.

2.Replacethemainharddiskdrive.

3.Replacethesystemboard.

2101

DetectionerroronHDD1(UltrabayHDD)

1.Reseattheharddiskdrive.

2.ReplacetheUltrabay

harddiskdrive.

3.Replacethesystemboard.

2102

DetectionerroronHDD2(MiniSAT A)

1.Reseatthe(MiniSerialAdvancedT echnology

Attachment)SA T Adevice.

2.ReplacetheminiSATAdevice.

3.Replacethesystemboard.

2110

ReaderroronHDD0(MainHDD)

1.Reseattheharddiskdrive.

2.Replacethemainharddiskdrive.

3.Replacethesystemboard.

2111

ReaderroronHDD1(UltrabayHDD)

1.Reseattheharddiskdrive.

2.ReplacetheUltrabayharddiskdrive.

3.Replacethesystemboard.

2112

ReaderroronHDD2(MiniSA TA)

1.ReseattheMiniSATAdevice.

2.ReplacetheminiSATAdevice.

3.Replacethesystemboard.

2200

MachineT ypeandSerialNumberareinvalid.

Replacethesystemboard.

2201

MachineUUIDisinvalid

Replacethesystemboard.

Chapter4.Relatedserviceinformation41

Page 48

Errormessages

Table3.Errormessages

Symptomorerror(beeps,ifany)

FRUoraction,insequence

Fanerror.1.Replacethefan.

2.Applythermalgrease.

3.Replacethesystemboard.

Thermalsensingerror.Replacethesystemboard.

Thebatteryinstalledisnotsupportedbythissystem andwillnotcharge.Pleasereplacethebatterywiththe correctLenovobatteryforthissystem.PresstheESC keytocontinue.

Replacethebatterypack.

Thissystemdoesnotsupportbatteriesthatarenot genuineLenovo-madeorauthorized.Thesystemwill continuetoboot,butmaynotchargeunauthorized batteries.

Attention:Lenovohasnoresponsibilityforthe performanceorsafetyofunauthorizedbatteries,and providesnowarrantiesforfailuresordamagearisingout oftheiruse.

Replacethebatterypack.

Beepsymptoms

Table4.Beepsymptoms

Symptomorerror

FRUoraction,insequence

Oneshortbeep,pause,threeshortbeeps,pause,three moreshortbeeps,pause,andoneshortbeep

1.Replacethememorymodule.

2.Replacethesystemboard.

Threeshortbeeps,pause,oneshortbeep,pause,one moreshortbeep,pause,andthreeshortbeeps

RemovethedevicefromExpressCardslot.

Onelongandtwoshortbeeps

Replacethesystemboard.

FiveshortbeepsReplacethesystemboard.

No-beepsymptoms

Table5.No-beepsymptoms

Symptomorerror

FRUoraction,insequence

Nobeep,power-onindicatoron,LCDblank,andno POST.

1.Ensurethateveryconnectorisconnectedtightly andcorrectly.

2.Reseatmemorymodule.

3.Replacethesystemboard.

Nobeep,power-onindicatoron,andLCDblankduring POST.

1.Reseatmemorymodule.

2.Replacethesystemboard.

Thepower-onpasswordpromptappears.Apower-onpasswordorasupervisorpasswordisset.

TypethepasswordandpressEnter.

Thehard-diskpasswordpromptappears.Ahard-diskpasswordisset.T ypethepasswordand

pressEnter.

42HardwareMaintenanceManual

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LCD-relatedsymptoms

Important:TheTFTLCDforthenotebookcomputercontainsmanythin-lmtransistors(TFT s).The

presenceofasmallnumberofdotsthataremissing,discolored,oralwayslightedischaracteristicofTFT LCDtechnology,butexcessivepixelproblemscancauseviewingconcerns.

IftheLCDyouareservicinghastwoorlessvisibledefectivepixels,itshouldnotbeconsideredfaulty. However,iftheLCDhasthreeormorevisibledefectivepixels,itwillbedeemedasdefectivebyLenovoand itshouldbereplaced.

Notes:

•ThispolicyappliestoallThinkPadNotebookspurchasedon1January,2008orlater.

•LenovowillnotprovidewarrantyreplacementiftheLCDiswithinspecicationsbecausewecannot guaranteethatanyreplacementLCDwillhavezeropixeldefects.

•OnepixelconsistsofR,G,Bsub-pixels.

Table6.LCD-relatedsymptoms

Symptomorerror

FRUoraction,insequence

Nobeep,power-onindicatoron,andablankLCDduring POST.

Replacethesystemboard.

•LCDbacklightnotworking.

•LCDtoodark.

•LCDbrightnesscannotbeadjusted.

•LCDcontrastcannotbeadjusted.

1.ReseattheLCDconnectors.

2.ReplacetheLCDassembly.

3.Replacethesystemboard.

•LCDscreenunreadable.

•Charactersmissingpixels.

•Screenabnormal.

•Wrongcolordisplayed.

1.Seeimportantnotefor“LCD-relatedsymptoms. ”

2.ReseatallLCDconnectors.

3.ReplacetheLCDassembly.

4.Replacethesystemboard.

HorizontalorverticallinesdisplayedonLCD.ReplacetheLCDassembly.

Intermittentproblems

Intermittentsystemhangproblemscanbeduetoavarietyofcausesthathavenothingtodowithahardware defect,suchascosmicradiation,ESD,orsoftwareerrors.FRUreplacementshouldbeconsideredonly whenaproblemrecurs.

Whenanalyzinganintermittentproblem,dothefollowing:

1.Runthediagnostictestforthesystemboardinloopmodeatleast10times.

2.Ifnoerrorisdetected,donotreplaceanyFRUs.

3.Ifanyerrorisdetected,replacetheFRUshownbytheFRUcode.Rerunthetesttoverifythatno moreerrorsexist.

Undeterminedproblems

Ifthediagnostictestsdidnotidentifythedevicethathasfailed,ifwrongdevicesareinstalled,orifthe systemsimplyisnotoperating,followtheseprocedurestoisolatethefailingFRU(donotisolateFRUs thathavenodefects).

Verifythatallattacheddevicesaresupportedbythecomputer.

Verifythatthepowersupplybeingusedatthetimeofthefailureisoperatingcorrectly.(See“Powersystem checkout”onpage30

)

Chapter4.Relatedserviceinformation43

Page 50

1.T urnoffthecomputer.

2.VisuallycheckeachFRUfordamage.ReplaceanydamagedFRU.

3.Removeordisconnectallofthefollowingdevices: a.Non- ThinkPaddevices b.Devicesattachedtothedock c.Printer,mouse,andotherexternaldevices d.Batterypack e.Harddiskdriveorsolid-statedrive f.Externaldiskettedriveoropticaldrive g.Memorymodule h.Opticaldiskordisketteintheinternaldrive i.PCCards

4.T urnonthecomputer.

5.Determinewhethertheproblemhasbeensolved.

6.Iftheproblemdoesnotrecur,reconnecttheremoveddevicesoneatatimeuntilyoundthefailingFRU.

7.Iftheproblemremains,replacethefollowingFRUsoneatatime(donotreplaceanondefectiveFRU): a.Systemboard b.LCDassembly

44HardwareMaintenanceManual

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Chapter5.Statusindicators

Thischapterpresentsthesystem-statusindicatorsthatshowthestatusofthecomputer.

Table7.Statusindicators

IndicatorMeaning

1Speaker-muterindicatorOn:Thespeakersaremuted.

2Microphone-mute

indicator

On:Themicrophonesaremuted.

3CamerastatusindicatorOn:Thecameraisinuse.

©CopyrightLenovo2013

Page 52

Table7.Statusindicators(continued)

IndicatorMeaning

46System-status

indicator

Blinkingthreetimes:Thecomputerisinitiallyconnectedtopower.

On:Thecomputerisinuse.

Off:Thecomputerisofforinhibernationmode.

Slowblinking:Thecomputerisinsleepmode.

Fastblinking:Thecomputerisenteringhibernationmode.

5FnLockindicator

Off:TheFnLockfunctionisdisabled.Toinitiatethespecialfunctionofeachkey,press thefunctionkeysdirectly.ToinputF1-F12,presstheFnkeyandthecorresponding functionkey.

On(legacymode):TheFnLockfunctionisenabled.Toinitiatethespecialfunctionof eachkey,presstheFnkeyandthecorrespondingfunctionkey.T oinputF1-F12,press thefunctionkeysdirectly.

46HardwareMaintenanceManual

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Chapter6.Specialkeys

Thefollowingtabledescribesthefunctionsoffunctionkeysandkeycombinations.

Table8.Specialkeys

Specialkey

Description

EnablesordisablestheFnLockfunction.

WhentheFnLockfunctionisdisabled:TheFnLockindicatorisoff.T oinitiatethespecial functionofeachkey,pressthefunctionkeysdirectly.T oinputF1-F12,presstheFnkey andthecorrespondingfunctionkey.

WhentheFnLockfunctionisenabled:TheFnLockindicatorturnson.Toinitiatethe specialfunctionofeachkey,presstheFnkeyandthecorrespondingfunctionkey.Toinput F1-F12,pressthefunctionkeysdirectly.

Mutesorunmutesthespeakers.

Ifyoumutethesoundandturnoffyourcomputer,thesoundwillremainmutedwhenyouturn onyourcomputeragain.Toturnonthesound,pressF1,F2,orF3.

Decreasesthespeakervolume.

Increasesthespeakervolume.

Mutesorunmutesthemicrophones.

Darkensthedisplay.

Brightensthedisplay.

Switchesthedisplayoutputlocation.

Enablesordisablesthebuilt-inwirelessnetworkingfeatures.

ForWindows8:OpenstheSettingscharm.

ForWindows7:OpensControlPanel.

ForWindows8:OpenstheSearchcharm.

ForWindows7:OpensWindowsSearch.

Viewstheprogramsthatyouhaveopened.

ForWindows8:Viewsalltheprograms.

ForWindows7:OpensComputer.

Fn+B

HasthesamefunctionastheBreakkeyonaconventionalkeyboard.

Fn+P

HasthesamefunctionasthePausekeyonaconventionalkeyboard.

Fn+SHasthesamefunctionastheSysRqkeyonaconventionalkeyboard.

Fn+K

HasthesamefunctionastheScrLKkeyonaconventionalkeyboard.

©CopyrightLenovo2013

Page 54

48HardwareMaintenanceManual

Page 55

Chapter7.Locations

Thischapterintroducesthelocationsofthehardwarecomponentsonyourcomputer.

Locatingcomputercontrols,connectors,andindicators

Thistopicintroducesthelocationsofthecomputercontrols,connectors,andindicators.

Frontview

121

1Microphones

7Always-OnUSBconnector

2Camera8System-statusindicator

3LenovoOneLinkconnector9Fingerprintreader(onsomemodels)

4acpowerconnector

10ThinkPadtrackpad

5Ethernetconnector11T rackPoint

pointingstick

6Opticaldriveoroptical-drivebaybezel

12Powerbutton

:Forthedescriptionofthesystem-statusindicator,seeChapter5“Statusindicators”onpage45

©CopyrightLenovo2013

Page 56

Rearview

1System-statusindicator

4HDMIport

2Comboaudioconnector5VGAconnector

3USB3.0connectors6Security-lockslot

:Forthedescriptionofthesystem-statusindicator,seeChapter5“Statusindicators”onpage45.

Bottomview

1Smallbottomcover

4Largebottomcover

2Batterypacklatches

5Speakers

3Batterypack6Mediacardslot

:Thewirelesslocal-area-network(LAN)cardandcoin-cellbatteryarelocatedunderneaththesmall

bottomcover.

:Thememorymodules,harddiskdriveorsolid-statedrive,andwirelessWANcardorM.2solid-state

drivearelocatedunderneaththelargebottomcover.

LocatingFRUsandCRUs

Thistopicintroducesthefollowingserviceparts:

•“MajorFRUsandCRUs”onpage52

•“LCDFRUsandCRUs”onpage54

50HardwareMaintenanceManual

Page 57

Notes:

•EachFRUisavailableforalltypesormodels,unlessotherwisespecied.

•CRUstatementforcustomers: Youcanresolvesomeproblemswithyourproductwithareplacementpartyoucaninstallyourself,calleda “Customer-replaceableunit”or“CRU. ”SomeCRUsaredesignatedasself-serviceCRUsandothersaredesignated asoptional-serviceCRUs.Installationofself-serviceCRUsisyourresponsibility.Foroptional-serviceCRUs,you

caneitherinstalltheCRUyourselforyoucanrequestthataServiceProviderinstalltheCRUaccordingtothe warrantyserviceforyourproduct.IfyouintendoninstallingtheCRU,LenovowillshiptheCRUtoyou.CRU

informationandreplacementinstructionsareshippedwithyourproductandareavailablefromLenovoatanytime uponrequest.Y oucanndalistofCRUsforyourproductinthisHardwareMaintenanceManual.Anelectronic versionofthismanualcanbefoundathttp://www.lenovo.com/support.ClickUserGuides&Manualsand thenfollowtheon-screeninstructionstondthemanualforyourproduct.Y oumightberequiredtoreturnthe defectiveCRU.Whenreturnisrequired:(1)returninstructions,aprepaidshippinglabel,andacontainerwillbe includedwiththereplacementCRU;and(2)youmightbechargedforthereplacementCRUifLenovodoesnot receivethedefectiveCRUwithinthirty(30)daysofyourreceiptofthereplacementCRU.SeeyourLenovoLimited Warrantydocumentationforfulldetails.

ThinkPadcomputerscontainthefollowingtypesofCRUs: –Self-serviceCRUs:TheseCRUsunplugorareheldbynomorethantwoscrews.Examplesofthesetypesof

CRUsincludetheacpoweradapter,powercord,batterypack,andharddiskdriveorsolid-statedrive.Other self-serviceCRUsdependingonproductdesignmightincludethememorymodule,wirelesscard,keyboard, andpalmrestwithngerprintreaderandtouchpad.

–Optional-serviceCRUs:TheseCRUsareisolatedpartswithinthecomputerthatareconcealedbyanaccess

panelthatistypicallysecuredbymorethantwoscrews.Oncetheaccesspanelisremoved,thespecic CRUisvisible.

Chapter7.Locations51

Page 58

MajorFRUsandCRUs

52HardwareMaintenanceManual

Page 59

Table9.MajorFRUsandCRUs

No.FRUdescription

Self-serviceCRUOptional-serviceCRU

LCDunit

NoNo

Power-buttoncardNoNo

KeyboardbezelassemblyNoNo

Coin-cellbattery

YesNo

Wireless-WANcardNoYes

M.2solid-statedriveNoNo

Wireless-LAN/Bluetoothcard

NoYes

BatterypackYesNo

Lenovo-OneLink-connectorcover

YesNo

dc-in/Ethernetcardbracket

NoNo

dc-in/Ethernetcard

NoNo

Opticaldriveoroptical-drivebaybezel

YesNo

Media-card-reader/USBcard

NoNo

Smallbottomcover

YesNo

LargebottomcoverYesNo

Harddiskdrivewithbracketorsolid-statedrive withbracket

YesNo

Speakerassembly

NoNo

BasecoverassemblyNoNo

MicroprocessorNoNo

MemorymoduleYesNo

Systemboard

NoNo

ThermalmoduleNoNo

KeyboardNoYes

TrackPointcapYesNo

Chapter7.Locations53

Page 60

LCDFRUsandCRUs

Formodelswithnon-touchscreen

54HardwareMaintenanceManual

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Table10.LCDFRUsandCRUs

No.FRUdescription

Self-serviceCRUOptional-serviceCRU

LCDbezel

NoNo

LCDhinges

NoNo

Wireless-LAN/WANantennaassembly

NoNo

Wireless-LANantennaNoNo

Camera/microphonemodule

NoNo

MicrophonemoduleNoNo

LCDcoverkit

NoNo

LCDcables

NoNo

LCDpanel

NoNo

Chapter7.Locations55

Page 62

Formodelswithtouchscreen

56HardwareMaintenanceManual

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Table11.LCDFRUsandCRUs

No.FRUdescription

Self-serviceCRUOptional-serviceCRU

LCD-hingecap

NoNo

LCDpanel/screenassembly

NoNo

Camera/microphonemodule

NoNo

MicrophonemoduleNoNo

LCDcable

NoNo

LCD-control-cardcable

NoNo

LCDhinges

NoNo

Wireless-LANantennaNoNo

LCDrearcover

NoNo

MiscellaneouskitsandotherFRUs

Miscellaneouskits

FRUdescription

Self-service CRU

Optionalservice CRU

Screwkit

•Screwkitfornon-touchscreen

•Screwkitfortouchscreen

Rubberkit

•LCDrubbercap(2)

•LCDscrewmylar(2)

OtherFRUs

FRUdescription

Self-service CRU

Optionalservice CRU

acpoweradapterYN

PowercordYN

LookingupFRUinformation

FordetailedFRUinformation,includingpartnumbers,descriptions,andsubstitutionpartnumbers,goto http://www.lenovo.com/serviceparts-lookup.

Chapter7.Locations57

Page 64

58HardwareMaintenanceManual

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Chapter8.FRUreplacementnotices

CRUstatementforcustomers:

Youcanresolvesomeproblemswithyourproductwithareplacementpartyoucaninstallyourself,called a“CustomerReplaceableUnit”or“CRU.”SomeCRUsaredesignatedasself-serviceCRUsandothers aredesignatedasoptional-serviceCRUs.Installationofself-serviceCRUsisyourresponsibility.For

optional-serviceCRUs,youcaneitherinstalltheCRUyourselforyoucanrequestthataServiceProvider installtheCRUaccordingtothewarrantyserviceforyourproduct.IfyouintendoninstallingtheCRU,

LenovowillshiptheCRUtoyou.CRUinformationandreplacementinstructionsareshippedwithyour productandareavailablefromLenovoatanytimeuponrequest.YoucanndalistofCRUsforyour productinthisHardwareMaintenanceManual.Anelectronicversionofthismanualcanbefoundat http://www.lenovo.com/support.ClickUserGuides&Manualsandthenfollowtheon-screeninstructions tondthemanualforyourproduct.Y oumightberequiredtoreturnthedefectiveCRU.Whenreturn isrequired:(1)returninstructions,aprepaidshippinglabel,andacontainerwillbeincludedwiththe replacementCRU;and(2)youmightbechargedforthereplacementCRUifLenovodoesnotreceivethe defectiveCRUwithinthirty(30)daysofyourreceiptofthereplacementCRU.SeeyourLenovoLimited Warrantydocumentationforfulldetails.

Thischapterpresentsnoticesrelatedtoremovingandreplacingparts.Readthischaptercarefullybefore replacinganyFRU.

Screwnotices

Loosescrewscancauseareliabilityproblem.IntheThinkPadnotebookcomputer,thisproblemisaddressed withspecialnylon-coatedscrewsthathavethefollowingcharacteristics:

•Theymaintaintightconnections.

•Theydonoteasilycomeloose,evenwithshockorvibration.

•Theyarehardertotighten.

Dothefollowingwhenyouservicethecomputer:

•Keepthescrewkitinyourtoolbag.Forthepartnumberofthescrewkit,goto http://www.lenovo.com/serviceparts-lookup.

•Itisrecommendedtousenewscrews.

•Itisrecommendedtouseeachscrewonlyonce.

Tightenscrewsasfollows:

•Plastictoplastic

Turnanadditionalangleof90degreesafterthescrewheadtouchesthesurfaceoftheplasticpart.

•Logiccardtoplastic

Turnanadditionalangleof180degreesafterthescrewheadtouchesthesurfaceofthelogiccard.

Page 66

Notes:

•Ensurethatyouusethecorrectscrew.Itisrecommendedtousenewscrewsforreplacements.Ifyou haveatorquescrewdriver,tightenallscrewsrmlytothetorquespeciedinthescrewinformation tableforeachstep.

•Ensuretorquescrewdriversarecalibratedcorrectlyfollowingcountryspecications.

Retainingserialnumbers

Thissectionincludesthefollowingdescriptions:

•“Restoringtheserialnumberofthesystemunit”onpage60

•“RetainingtheUUID”onpage61

Restoringtheserialnumberofthesystemunit

Whenthecomputerwasmanufactured,theElectricallyErasableProgrammableRead-OnlyMemory (EEPROM)onthesystemboardwasloadedwiththeserialnumbersofthesystemandallmajorcomponents. Thesenumbersneedtoremainthesamethroughoutthelifeofthecomputer.

Ifyoureplacethesystemboard,youmustrestoretheserialnumberofthesystemunittoitsoriginalvalue.

Theserialnumberofthesystemunitiswrittenonthelabelattachedtothebottomofthecomputer.

Ifyoucannotndtheserialnumberofthesystemunitonthebottomofthecomputer,trythefollowing methodtogetthenumber:

Note:Beforeyouperformtheoperation,ensurethattheUEFI/LegacysettingwithintheStartupmenuin theThinkPadSetupprogramissettoUEFIOnly.

1.ConnectaUSBmemorykeytothecomputer.

2.Gotohttp://www.lenovo.com/maintenanceutilitiesandfollowtheinstructionsonthescreentocreatea MaintenanceKey.

Note:OnlyanauthorizedLenovoservicetechniciancanaccesstheaboveWebsite.

3.Restartthecomputer.

4.Whenthelogoisdisplayed,pressEsc.TheThinkPadCongInformationUpdateUtilityinterfaceis displayed.

5.T ype1underEntertheactiondesired,thenpressEnter.TheThinkPadSerialNumberUpdateUtilityfor AssetIDscreenisdisplayed.

6.T ype2underEntertheactiondesired,thenpressEnter.Theserialnumberofeachdeviceinyour computerisdisplayed;theserialnumberofthesystemunitislistedasfollow: 20-Serialnumber

7.Recordtheserialnumberofthesystemunit.

Afteryoureplacethesystemboard,dothefollowingtorestoretheserialnumberofthesystemunit:

1.ConnecttheMaintenanceKeytothecomputer.

60HardwareMaintenanceManual

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2.Whenthelogoisdisplayed,pressEsc.TheThinkPadCongInformationUpdateUtilityinterfaceis displayed.

3.T ype1underEntertheactiondesired,thenpressEnter.TheThinkPadSerialNumberUpdateUtilityfor AssetIDscreenisdisplayed.

4.T ype1underEntertheactiondesired,thenpressEnter.Thenfollowtheinstructionsonthescreen torestoretheserialnumberofthesystemunit.

RetainingtheUUID

Theuniversallyuniqueidentier(UUID)isa128-bitnumberuniquelyassignedtoyourcomputeratproduction andstoredintheEEPROMofyoursystemboard.

ThealgorithmthatgeneratesthenumberisdesignedtoprovideuniqueIDsuntiltheyearA.D.3400.Notwo computersintheworldhavethesamenumber.

Whenyoureplacethesystemboard,performthefollowingstepstocreateanewUUIDforthesystem boardifthesystemboarddoesnothaveaUUID:

Note:Beforeyouperformtheoperation,ensurethattheUEFI/LegacysettingwithintheStartupmenuin theThinkPadSetupprogramissettoUEFIOnly.

1.ConnectaUSBmemorykeytothecomputer.

2.Gotohttp://www.lenovo.com/maintenanceutilitiesandfollowtheinstructionsonthescreentocreatea MaintenanceKey.

Note:OnlyanauthorizedLenovoservicetechniciancanaccesstheaboveWebsite.

3.Restartthecomputer.

4.Whenthelogoscreenisdisplayed,pressEsc.TheThinkPadCongInformationUpdateUtilityinterface isdisplayed.

5.T ype2underEntertheactiondesired,thenpressEnter.TheAutoUUIDgenerationutilityinterfaceis displayed.

6.T ypeyunderChangeUUID.OK?[Y/N],thenpressEnter.AnewUUIDiscreatedandwritten.Ifa validUUIDalreadyexists,itisnotoverwritten.

Chapter8.FRUreplacementnotices61

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62HardwareMaintenanceManual

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Chapter9.RemovingorreplacingaFRU

ThischapterprovidesinstructionsonhowtoremoveorreplaceaFRU.

CRUstatementforcustomers:

optional-serviceCRUs,youcaneitherinstalltheCRUyourselforyoucanrequestthataServiceProvider installtheCRUaccordingtothewarrantyserviceforyourproduct.IfyouintendoninstallingtheCRU,

Generalguidelines

WhenremovingorreplacingaFRU,besuretoobservethefollowinggeneralguidelines:

1.Donottrytoserviceanycomputerunlessyouhavebeentrainedandcertied.Anuntrainedpersonruns theriskofdamagingparts.

2.BeforereplacinganyFRU,reviewChapter8“FRUreplacementnotices”onpage59.

3.BeginbyremovinganyFRUsthathavetoberemovedbeforereplacingthefailingFRU.Anysuch FRUsarelistedatthebeginningofeachFRUreplacementprocedure.Removethemintheorderin whichtheyarelisted.

4.FollowthecorrectsequenceinthestepsforremovingaFRU,asgiveninthedrawingsbythenumbers insquarecallouts.

5.Whenturningascrew,turnitinthedirectionasgivenbythearrowinthedrawing.

6.WhenremovingaFRU,moveitinthedirectionasgivenbythearrowinthedrawing.

7.T oputthenewFRUinplace,reversetheremovalprocedureandfollowanynotesthatpertainto replacement.Forinformationaboutconnectingandarranginginternalcables,seeChapter7“Locations” onpage49

8.WhenreplacingaFRU,usethecorrectscrewsasshowninthereplacementprocedure.

DANGER

BeforeremovinganyFRU,turnoffthecomputer,unplugallpowercordsfromelectricaloutlets, removethebatterypack,andthendisconnectanyinterconnectingcables.

Attention:

•AfterreplacingaFRU,donotturnonthecomputeruntilyouhavemadesurethatallscrews,springs,and othersmallpartsareinplaceandnonearelooseinsidethecomputer.Verifythisbyshakingthecomputer gentlyandlisteningforrattlingsounds.Metallicpartsormetalakescancauseelectricalshortcircuits.

•Thesystemboardissensitiveto,andcanbedamagedby,ESD.Beforetouchingit,establishpersonal groundingbytouchingagroundpointwithonehandorbyusinganESDstrap.

Page 70

RemovingtheSIMcard

Thecomputeryouareservicingmighthaveasubscriberidentitymodule(SIM)cardthatthecustomerhas installed.Insuchsituations,removetheSIMcardbeforeyoustarttheservicing.

ToremovetheSIMcard,youneedtoremovethebatterypackrst.See“1020Batterypack”onpage65.

Afteryounishtheservicing,ensurethatyouinsertthecardbackintotheslotrmly.

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1010Lenovo-OneLink-connectorcover

RemovalstepsoftheLenovo-OneLink-connectorcover

Removetheconnectorcoverasshowninthefollowingillustration.

Note:

EnsurethatyoureattachtheconnectorcovertotheLenovo-OneLinkconnectorafternishingtheservicing.

1020Batterypack

Importantnoticeforreplacingabatterypack Attention:Lenovohasnoresponsibilityfortheperformanceorsafetyofunauthorizedbatteries,andprovidesno

warrantiesforfailuresordamagearisingoutoftheiruse.

TheLenovoSolutionCenterprogramprovidesanautomaticbatterydiagnostictestthatdeterminesifthebattery packisdefective.AbatterypackFRUshouldnotbereplacedunlessthisdiagnostictestshowsthatthebattery packisdefective.Theonlyexceptiontothisisifthebatterypackisphysicallydamagedoracustomerisreporting apossiblesafetyissue.

IfLenovoSolutionCenterisnotinstalledinthecomputer,thecustomershoulddownloadthisprogrambeforea non-physicallydamagedbatterypackisreplaced.Notethataphysicallydamagedbatterypackisanon-warranty replacementpart.

Removalstepsofthebatterypack

DANGER

Useonlytheauthorizedbatterypackspeciedforyourcomputer.Anyotherbatterypackcould igniteorexplode.

Chapter9.RemovingorreplacingaFRU65

Page 72

Unlockthebatterypacklatch1.Holdthebatterypacklockleverintheunlockedposition2andremovethe batterypack3.

Wheninstalling:Installthebatterypackintotheslot.Ensurethatthebatterypacklatchisinthelocked position.

1030Largebottomcover

Foraccess,removethisFRU:

•“1020Batterypack”onpage65

Removalstepsofthelargebottomcover

Loosenthescrews1andthenremovethelargebottomcover2.

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Wheninstalling:Attachthelargebottomcoverasshowninthefollowingillustration.

1040Smallbottomcover

Foraccess,removethisFRU:

•“1020Batterypack”onpage65

Removalstepsofthesmallbottomcover

Loosenthescrews1andthenremovethesmallbottomcover2.

Wheninstalling:Attachthesmallbottomcoverasshowninthefollowingillustration.

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1050Opticaldriveoroptical-drivebaybezel

Foraccess,removetheseFRUsinorder:

•“1020Batterypack”onpage65

•“1030Largebottomcover”onpage66

Removalstepsoftheopticaldriveoroptical-drivebaybezel

StepScrew(quantity)Color

Torque

M2×3.5mm,wafer-head,nylon-coated(1)

Black0.181Nm

(1.85kgf-cm)

1060Memorymodule

Foraccess,removetheseFRUsinorder:

•“1020Batterypack”onpage65

•“1030Largebottomcover”onpage66

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Removalstepsofthememorymodule

Wheninstalling:

Note:Ifonlyonememorymoduleistobeinstalledonthecomputeryouareservicing,thememorymodule

mustbeinstalledinthelowermemoryslota(SLOT-0),nottheuppermemoryslotb(SLOT-1).

Insertthenotchedendofthememorymoduleintotheslotatanangleofabout20degrees.Pressthe memorymodulermly,andpivotitdownwardsuntilitsnapsintoplace.Ensurethatthememorymoduleis rmlyinstalledintheslotanddoesnotmoveeasily.

1070Harddiskdrivewithbracketorsolid-statedrivewithbracket

Foraccess,removetheseFRUsinorder:

•“1020Batterypack”onpage65

•“1030Largebottomcover”onpage66

Attention:

•Donotdropthedriveorapplyanyphysicalshocktoit.Thedriveissensitivetophysicalshock.Improper handlingcancausedamageandpermanentlossofdata.

•Beforeremovingthedrive,havetheusermakeabackupcopyofalltheinformationonitifpossible.

•Neverremovethedrivewhilethecomputerisoperatingorinsuspendmode.

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Removalstepsoftheharddiskdrivewithbracketorthesolid-statedrivewithbracket

StepScrew(quantity)Color

Torque

M2×3.5mm,wafer-head,nylon-coated(4)

Black0.181Nm

(1.85kgf-cm)

Wheninstalling:Ensurethattheharddiskdrivewithbracketorsolid-statedrivewithbracketisattached rmly.

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Removalstepsoftheharddiskdrivebracketorthesolid-statedrivebracket

StepScrew(quantity)Color

Torque

M3×3mm,wafer-head,nylon-coated(4)Silver

0.181Nm (1.85kgf-cm)

1080Wireless-WANcardorM.2solid-statedrive

Foraccess,removetheseFRUsinorder:

•“1020Batterypack”onpage65

•“1030Largebottomcover”onpage66

Chapter9.RemovingorreplacingaFRU71

Page 78

Removalstepsofthewireless-WANcard

Instep1,unplugtheconnectorsbyusingtheantennaRFconnectorremovaltoolorpicktheconnectors withyourngersandgentlyunplugthemasshown.

Wheninstalling:PlugtheredcableintotheconnectormarkedMAIN,andthebluecableintotheconnector markedAUXonthecard.

StepScrew(quantity)Color

Torque

M2×3.5mm,wafer-head,nylon-coated(1)

Black0.181Nm

(1.85kgf-cm)

RemovalstepsoftheM.2solid-statedrive

Attention:

•Donotdropthedriveorapplyanyphysicalshocktoit.Thedriveissensitivetophysicalshock.Improper handlingcancausedamageandpermanentlossofdata.

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•Beforeremovingthedrive,havetheusermakeabackupcopyofalltheinformationonitifpossible.

•Neverremovethedrivewhilethecomputerisoperatingorisinsuspendmode.

•EnsurethatyoupartitiontheM.2solid-statedriveafterinstallingitonthecomputeryouareservicing. Otherwise,theM.2solid-statedrivewillnotfunctioncorrectly.Forinstructionsononhowtopartitionan M.2solid-statedrive,gotohttp://www.lenovo.com/support/msata-fru.

StepScrew(quantity)Color

Torque

M2×3.5mm,wafer-head,nylon-coated(1)

Black0.181Nm

(1.85kgf-cm)

1090Wireless-LAN/Bluetoothcard

Foraccess,removetheseFRUsinorder:

•“1020Batterypack”onpage65

•“1040Smallbottomcover”onpage67

Chapter9.RemovingorreplacingaFRU73

Page 80

Removalstepsofthewireless-LAN/Bluetoothcard

Instep1,unplugtheconnectorsbyusingtheantennaRFconnectorremovaltoolorpicktheconnectors withyourngersandgentlyunplugthemasshown.

StepScrew(quantity)Color

Torque

M2×3.5mm,wafer-head,nylon-coated(1)

Black0.181Nm

(1.85kgf-cm)

Wheninstalling:PlugthegraycableintotheconnectormarkedMAINorM,andtheblackcableintothe connectormarkedAUXorAonthecard.

1100Coin-cellbattery

Foraccess,removetheseFRUsinorder:

•“1020Batterypack”onpage65

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•“1040Smallbottomcover”onpage67

Removalstepsofthecoin-cellbattery

DANGER

Useonlytheauthorizedcoin-cellbatteryspeciedforyourcomputer .Anyothercoin-cellbattery couldigniteorexplode.

Wheninstalling:Ensurethattheconnectorisattachedrmly.

1110Thermalmodule

Foraccess,removetheseFRUsinorder:

•“1020Batterypack”onpage65

•“1030Largebottomcover”onpage66

Chapter9.RemovingorreplacingaFRU75

Page 82

Removalstepsofthethermalmodule

1.Detachtheconnector.

Wheninstalling:Ensurethattheconnectorisattachedrmlytothesystemboard.

2.Loosenthescrews2and3inascendingalphabeticalorderasillustrated.

Note:Differentmodelsmighthavedifferentnumbersofscrews.

3.Removethethermalmodule.

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Wheninstalling:

•Donotpressthetopofthethermalmodulecoverandthethermalmodulehub.

•Beforeyouattachthethermalmoduletothecomputer,applythermalgrease,atanamountof0.2grams, onthepartmarkedaasshowninthefollowingillustrations.Eithertoomuchortoolessapplicationof greasecancauseathermalproblemduetoimperfectcontactwithacomponent.Y ouneedtopeelthe thinlmofffromtherubbersmarked

Formodelswithdiscretethermalpipes

Formodelswithintegratedthermalpipes

1120Keyboard

Foraccess,removetheseFRUsinorder:

•“1020Batterypack”onpage65

Chapter9.RemovingorreplacingaFRU77

Page 84

Keyboardmulti-tool

Whenyouremovethekeyboard,usethekeyboardmulti-tool.Thefollowingillustrationshowsakeyboard multi-tool.

Removalstepsofthekeyboard

1.Unlockthekeyboardframe.

2.T orevealthescrewheadsbeneaththekeyboardframe,slidethekeyboardframeforwardby2.5mm (0.1inch)withthekeyboardmulti-tool.

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3.Loosenthescrewsthatsecurethekeyboardwiththekeyboardmulti-tool.

4.Pivotthekeyboardslightlyupwarduntilyoucanseetheconnectorsonthebottomsideofthekeyboard. Thenturnoverthekeyboard.

Chapter9.RemovingorreplacingaFRU79

Page 86

5.Gentlyputthekeyboardonthepalmrestanddetachtheconnectors.Thenremovethekeyboard.

Installationstepsofthekeyboard

1.Attachtheconnectorsandthenturnoverthekeyboard.

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2.Insertthekeyboardintothespaceundertheframeofthekeyboardbezel.

3.Revealthescrewheadsbyslidingthekeyboardframeforwardwiththekeyboardmulti-tool.Ensure thatthescrewheadsareexposedcompletely.

Chapter9.RemovingorreplacingaFRU81

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4.Tightenthescrewswiththekeyboardmulti-tooltosecurethekeyboardinplace.

5.Slidethekeyboardframebackwardby2.5mm(0.1inch)withthekeyboardmulti-tool.Hidethelatches ofthekeyboardframeunderthekeyboardbezelbypushingthelatcheswithyourngerasshown.

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6.Adjustthekeyboardframeinplacewiththekeyboardmulti-toolandensurethatallthelatchesare securedunderthekeyboardbezel.

7.T urnthecomputeroverandlockthekeyboardframe.

1130Keyboardbezelassembly

Foraccess,removetheseFRUsinorder:

•“1020Batterypack”onpage65

•“1030Largebottomcover”onpage66

•“1050Opticaldriveoroptical-drivebaybezel”onpage68

•“1070Harddiskdrivewithbracketorsolid-statedrivewithbracket”onpage69

•“1120Keyboard”onpage77

Chapter9.RemovingorreplacingaFRU83

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Removalstepsofthekeyboardbezelassembly

StepScrew(quantity)Color

Torque

M2×7mm,wafer-head,nylon-coated(12)

Black0.181Nm

(1.85kgf-cm)

M2×2.5mm,wafer-head,nylon-coated(3)

Black0.181Nm

(1.85kgf-cm)

StepScrew(quantity)Color

Torque

M2×7mm,wafer-head,nylon-coated(3)

Black0.181Nm

(1.85kgf-cm)

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Wheninstalling:Ensurethattheconnectorsareattachedrmlytothesystemboard.

Chapter9.RemovingorreplacingaFRU85

Page 92

Instep11,releasethekeyboardbezelassemblyfromtheframeusingaplasticprytool.

1140Microprocessor

Foraccess,removetheseFRUsinorder:

•“1020Batterypack”onpage65

•“1030Largebottomcover”onpage66

•“1110Thermalmodule”onpage75

Attention:Themicroprocessorisextremelysensitive.Whenyouservicethemicroprocessor,avoidany kindofroughhandling.

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Removalstepsofthemicroprocessor

Rotatetheheadofthescrewinthedirectionshownbythearrow1toreleasethelock;thenremovethe microprocessor2.

Wheninstalling:Placethemicroprocessorabovethemicroprocessorsocket,andthenrotatetheheadof thescrewinthedirectionshownbythearrow3tosecurethemicroprocessor.

1150Systemboard

Importantnoticesforhandlingthesystemboard:

Whenhandlingthesystemboard,readthefollowing:

•Thesystemboardhasanaccelerometer,whichcanbebrokenwhenseveralthousandsofG-forcesareapplied.

Note:Droppingasystemboardfromaheightofaslittleas6inchessothatitfallsatonahardbenchcansubject theaccelerometertoasmuchas6000G'sofshock.

•Becarefulnottodropthesystemboardonabenchtopthathasahardsurface,suchasmetal,wood,orcomposite.

•Avoidroughhandlingofanykind.

•Ateverypointintheprocess,besurenottodroporstackthesystemboard.

•Ifyouputasystemboarddown,besuretoputitonlyonapaddedsurfacesuchasanESDmatoracorrugated conductivesurface.

Foraccess,removetheseFRUsinorder:

•“1020Batterypack”onpage65

•“1030Largebottomcover”onpage66

•“1040Smallbottomcover”onpage67

Chapter9.RemovingorreplacingaFRU87

Page 94

•“1050Opticaldriveoroptical-drivebaybezel”onpage68

•“1060Memorymodule”onpage68

•“1070Harddiskdrivewithbracketorsolid-statedrivewithbracket”onpage69

•“1080Wireless-WANcardorM.2solid-statedrive”onpage71

•“1090Wireless-LAN/Bluetoothcard”onpage73

•“1100Coin-cellbattery”onpage74

•“1110Thermalmodule”onpage75

•“1120Keyboard”onpage77

•“1130Keyboardbezelassembly”onpage83

•“1140Microprocessor”onpage86

Removalstepsofthesystemboard

Attention:Thefollowingcomponentssolderedonthetopsideofthesystemboardareextremelysensitive.

Whenyouservicethesystemboard,avoidanykindofroughhandling.

aMicroprocessor bPlatformControllerHub(PCH) cGraphicsprocessingunit(GPU)

Formodelswithdiscretethermalpipes

Formodelswithintegratedthermalpipes

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Note:TheLCD-control-cardcableinstep7isonlyavailableonmodelswithtouchscreen.

Wheninstalling:Ensurethattheconnectorsareattachedrmlytothesystemboard.

Chapter9.RemovingorreplacingaFRU89

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StepScrew(quantity)Color

Torque

M2×7mm,wafer-head,nylon-coated(1)

Black0.181Nm

(1.85kgf-cm)

M2×3.5mm,wafer-head,nylon-coated(2)

Black0.181Nm

(1.85kgf-cm)

1160Media-card-reader/USBcard

Foraccess,removetheseFRUsinorder:

•“1020Batterypack”onpage65

•“1030Largebottomcover”onpage66

•“1050Opticaldriveoroptical-drivebaybezel”onpage68

•“1070Harddiskdrivewithbracketorsolid-statedrivewithbracket”onpage69

•“1120Keyboard”onpage77

•“1130Keyboardbezelassembly”onpage83

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RemovalstepsoftheMedia-card-reader/USBcard

Note:Thesystemboardofthecomputerthatyouareservicingmightbedifferentfromtheoneinthe

followingillustrations.

Wheninstalling:Ensurethattheconnectorisattachedrmlytothesystemboard.

StepScrew(quantity)Color

Torque

M2×3.5mm,wafer-head,nylon-coated(1)

Black0.181Nm

(1.85kgf-cm)

1170dc-in/Ethenetcardbracketanddc-in/Ethenetcard

Foraccess,removetheseFRUsinorder:

•“1010Lenovo-OneLink-connectorcover”onpage65

•“1020Batterypack”onpage65

•“1030Largebottomcover”onpage66

•“1050Opticaldriveoroptical-drivebaybezel”onpage68

•“1070Harddiskdrivewithbracketorsolid-statedrivewithbracket”onpage69

Chapter9.RemovingorreplacingaFRU91

Page 98

•“1100Coin-cellbattery”onpage74

•“1120Keyboard”onpage77

•“1130Keyboardbezelassembly”onpage83

Removalstepsofthedc-in/Ethenetcardbracket

Note:Thesystemboardofthecomputerthatyouareservicingmightbedifferentfromtheoneinthe

followingillustration.

StepScrew(quantity)Color

Torque

M2×3.5mm,wafer-head,nylon-coated(1)

Black0.181Nm

(1.85kgf-cm)

Removalstepsofthedc-in/Ethenetcard

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Note:Thesystemboardofthecomputerthatyouareservicingmightbedifferentfromtheoneinthe followingillustrations.

Chapter9.RemovingorreplacingaFRU93

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Removalstepsofthedc-in/Ethenetcardsupportbracket

Removethescrews1andremovethedc-in/Ethenetcardsupportbracket2.

Note:Thesystemboardofthecomputerthatyouareservicingmightbedifferentfromtheoneinthe followingillustration.

StepScrew(quantity)Color

Torque

M2.5×5mm,wafer-head,nylon-coated(1)

Black0.294Nm

(3kgf-cm)

M2×3mm,wafer-head,nylon-coated(1)Silver

0.181Nm (1.85kgf-cm)

1180Speakerassembly

Foraccess,removetheseFRUsinorder:

•“1020Batterypack”onpage65

•“1030Largebottomcover”onpage66

•“1040Smallbottomcover”onpage67

•“1050Opticaldriveoroptical-drivebaybezel”onpage68

•“1070Harddiskdrivewithbracketorsolid-statedrivewithbracket”onpage69

•“1080Wireless-WANcardorM.2solid-statedrive”onpage71

•“1090Wireless-LAN/Bluetoothcard”onpage73

•“1100Coin-cellbattery”onpage74

•“1110Thermalmodule”onpage75

•“1120Keyboard”onpage77

•“1130Keyboardbezelassembly”onpage83

•“1150Systemboard”onpage87

•“1160Media-card-reader/USBcard”onpage90

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