RETURN POLICY
If you p urchase d your Mod let from a t hird-pa rty re tail sto re, you mus t return t he Modle t to
that s ame retai ler and co mply wi th such re tailer ’s return po licy. Pl ease con tct the s tore for
additional details on completing your return. All refunds will be net of any rebate and/or
discount that you received in connection with any promotion.
The fai lure to abi de by this po licy wi ll resul t in subst antial d elays to an y refund re quest .
Pleas e conta ct Think Eco at 1-8 00- 682- 0152 <tel:1-800-682-0152> with any questions
regarding this policy.
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LIMITED ONE (1) YEAR WARRANTY
Warranty: ThinkEco wa rrants t hat the mo dlet, USB gatewa y, gatewa y, smart AC thermostat
(collecti vely “T E Produc ts” ) will be free from defects in ma terial an d workma nship and perform
to ThinkEco’s app licabl e published specifications for a period of one (1) year from date of
deliv ery to you. The liabilit y of ThinkEco hereu nder shall be limited to replac ing or repairing, at
its op tion, an y defect ive TE Pro ducts w hich are re turned F.O.B . ThinkE co’s corp orate address
(or, at ThinkEco’s option, refunding the purc hase price of such T E Produc ts). In no case a re
TE Prod ucts to be returned withou t first ob taining permission and a return orde r number
from Th inkEco. You are respon sible for t he cost o f shipment of the defective TE Produc ts
to ThinkEco, and T hinkEc o is responsible for the cost o f shipment of a repla cement TE
Products to you . In the event you send TE Produc ts back to ThinkEc o, and the T E Produc t is not
defec tive, T hinkEco reserv es the right to charg e you a fee ass ociated with pos tage and handling
of such TE Produc t.
Replacement Modlets: Repl acemen t TE Produ cts are warrante d by ThinkEco pursu ant to the
warranty set forth above for the longer of ( i) thirty ( 30 ) days; o r (ii) the remaini ng warranty
perio d for the original Mo dlet. The replac ement TE P roduct may be refu rbished and/o r
contain refurbished parts.
The fol lowing are not covered by this w arranty: (i ) TE Products which have be en subject to
abuse, misuse, accident, alteration, neglect, unauthorized repair, inspection or installation, Acts
of God, power surge, wear and tear, mishandling, misapplication, or other causes unrelated
to defec tive ma terials or workma nship; and (ii ) any damag es and/or viru ses caus ed by use of
a third party d evice in conjunc tion wi th the TE Product s. You are resp onsible for determ ining
if a third part y devic e used in conjunction wit h any TE Product is su itable for such us e and
Think Eco is not l iable, and this war ranty d oes not cover, any damages cau sed by, or to, a ny third
par ty devi ce. Thin kEco wil l make the fin al determinatio n as to the existence and cause o f any
alleg ed defec t. No war ranty is made wit h respec t to any cus tom equipment or goods produced
to your specific ations except as s pecifi cally s tated in w riting b y ThinkEco in the contract for
such c ustom goods.
Disclaimer & Limitation of Liability: EXCEPT AS EXPRESSLY PROVIDED ABOVE, THINK ECO
MAKES NO, AND HEREBY DISCLA IMS ALL OTHE R, WAR-RANTIES, EXPRESS, S TATUTORY,
OR IMPLIED, INCLUDING ANY WARR ANTY OF NO N-INFRINGEMENT, MERCHANTABILITY OR
FITNE SS FOR A PARTICUL AR PURPOSE . THINKECO M AKES NO REPRE SENTATION, WARRA NTY
generates, uses, and can radiate radio frequency energy. If not installed and used in accordance
with the instructions, it may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation.
If this equipme nt does cause harm ful interferen ce to radio o r television rece ption, w hich ca n be
determined by turning the equipment off and on, the user is encouraged to try and correct the
interference by one or more of the following measures:
1. Reorient or relo cate the receivi ng antenn a.
2. Increase the distance between the equipment and the receiver.
3. Conn ect the equipmen t to an outl et on a circ uit dif ferent f rom that to w hich the receive r is
connected.
4. Consult the dealer or an e xperienced radio/T V technician for help.
OR GUARANTY AS TO THE R ELIABIL ITY, TIMELINESS, QUALITY, SUITABI LITY, TRUTH ,
AVAILAB ILITY, ACCUR ACY OR COMPLETENES S OF THE TE PRODUCTS AND DOES NOT
REPRESENT OR WAR RANT THAT (A ) THE USE OF TH E TE PRODUCTS WILL BE SECURE,
TIMELY, UNIN TERRUPTED OR ERROR-FREE OR O PERATE IN COMBINATION WITH ANY OTHER
HARDWA RE, SOFTWARE, SYSTEM OR DATA, ( B) THE TE PRODUCTS WILL MEET CUSTOMER’S
REQUI REMENT S OR EXPECTATIONS , (C) ANY STORED DATA WILL BE ACCURATE OR RELIABLE ,
(D) , THE TE PRODU CTS ARE FRE E OF VIRUSES OR OTHER HARMFUL COMPONENTS . IN
NO EVENT WILL THINKECO BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY LOST
PROFITS, USE OF USER INFORMATION , LOSS OF DATA, BUSINESS INTE RRUPTION, OR
OTHER INDIRECT, CONSEQUENTIAL, SPECIAL, OR INCIDENTAL DAMAGES OF ANY NATURE
ARISI NG FROM OR RELATING TO YOUR US E OF THE TE PRO DUCTS, EV EN IF THINKECO HAS
BEEN ADVISED OF TH E POSSIB ILITY OF S UCH DAMAGES. IN NO EVENT WILL THIN KECO’S
TOTAL CUMULATIVE LIABILIT Y TO YOU, FOR ANY AN D ALL CLAI MS UNDER AN Y THEORY OF
LAW, EXCE ED THE ORI GINAL PURCHASE PRI CE OF THE TE PRODUCTS IN QU ESTION.
To contact ThinkEco regarding this Limited Warranty, please call ThinkEco at 1-800-682-0152.
For additional information please visit www.thinkeco.com/warranty