The Twillery Co. W003437512 Owner Manual

INSTRUCTION MANUAL
ASSEMBLY GUIDE
Congratulations, you are now the owner of a brand new chair!
Before enjoy the c Guide will take you through the basic assembly process. To make sure your assembly goes smoothly, please follow the assembly instructions, and
It is possible to assemble the chair by your own, while having a second
person to help you makes it more easier.
And please check if there are any missing parts from the package before start. If there be any issues, please don't hesitate to drop us an email and we'll help you out ASAP.
If you run into any di󰀩culty during the assembly, remember to check out the
assembly Video to see if you've missed anything. If you're unable to resolve your problems, drop us an email as well and our support team will assist you.
omfort chair, you have to put it together.This Assembly
WARNING
To ensure proper assembly, follow all steps and use all parts. Failure to follow this warning can result in serious injury to yourself or others.
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PACKAGE LIST
1
Back Cushion
Quantity: 1
4
Seat Plate
Quantity: 1
7
Lift Cover
Quantity: 1
2
Seat Cushion
Quantity: 1
5
Lift
Quantity: 1
8
Casters
Quantity: 5
3
Arms
Quantity: 2
6
Star Base
Quantity: 1
9
Bolts M6*20mm
Quantity: 4
10
Bolts M6*25mm
Quantity: 8
11
Plastic Caps
Quantity: 8
12
Wrench
Quantity: 1
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ASSEMBLY INSTRUCTION
STEP 1 :
into the holes at the end of each base leg, insert the Lift(5) into the center hole of the Star Base, the Lift Cover(7) should be placed over the Lift.
Turn the Star Base(6) upside down, then press the Casters(8)
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6
8
4
ASSEMBLY INSTRUCTION
STEP 2 :
Seat Cushion(2), make sure that the front of the seat plate is facing the front of the Seat Cushion. Attach the Seat Plate to the Seat Cushion using Four Bolts M6*20mm(9), tighten all the bolts with the Wrench(12), being careful not to miss-thread the bolts or damaged the seat.
Align the Seat Plate(4) over the pre-drilled holes underneath the
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4
2
5
ASSEMBLY INSTRUCTION
STEP 3 :
Seat Plate over the lift, then push the Seat Cushion down onto the lift
rmly until the connection is secure.
Turn the Seat Cushion upright and align the center hole of the
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ASSEMBLY INSTRUCTION
STEP 4 :
Attach the Arms(3) to the Seat Cushion(2) with Four Bolts
M6*25mm(10), using the Wrench(12).
Note 1: Arm rests are labeled with an "L" (left) or "R" (right) to show which sides they should be placed on.
Note 2: Do not tighten all the bolts to 100%, make sure it have space to adjust in the next steps.
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3
10 10
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ASSEMBLY INSTRUCTION
STEP 5 :
the cushion toward the front. Attach the Back Cushion(1) to the Arms by inserting Two Bolts M6*25mm(10) in the Lower holes with the Wrench(12).
Note : Do not tighten all the bolts to 100%, make sure it have space to adjust in the next steps.
Lay the Back Cushion on the seat of the chair with the top of
1 1
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ASSEMBLY INSTRUCTION
STEP 6 :
Bolts M6*25mm(10) with the Wrench(12).
side of the chair, and fully tighten all the bolts at this step.
Rotate the back of the chair up, then secure it with the Top Two
Adjust the balance on each
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ASSEMBLY INSTRUCTION
STEP 7 :
bolts.
Press the Plastic Caps(11) into the Arms holes to cover the
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CAUTION:
Make sure all bolts and screws are fully tightened before using chair. Lubricate all moving parts and tighten all bolts/screws every 6 month or whenever needed.
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INSTRUCTIONS FOR USE
1.Seat Height:Paddle-shaped lever on the right side
To raise:
While taking your weight off chair, lift lever up.
To lower:
While seated, lift lever up.
At the proper height, your feet should rest flat on the floor.
*
2.Tilt Tension: Long stem under the seat cushion with knob
To increase tension:
+
While seated, turn knob forward (toward + sign).
To decrease tension:
_
While seated, turn knob backward (toward - sign).
*
Set the tilt tension to control the resistance you feel when leaning back.
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INSTRUCTIONS FOR USE
3.Operating the tilt lockout
To let your chair tilt back,pull the control handle out.
To stop your chair from tilting,sit forward,then push the control handle in.
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SAFETY AND MAINTENANCE
Do not stand on the chair, Do Not use the chair as stepladder.
Use this product for seating one person at a time.
Do not use the chair unless all bolts and screws are rmly secured.
Avoid contact with sharp objects to prevent puncturing the fabric.
Every 6 months, check all bolts and screws to ensure they are tight.
To clean, spot clean only using a damp towel and mild cleaner, first test on a small,, obscure area of fabric.
Chair weight limit not to exceed 250 lbs.
SAFETY INFORMATION
Sit in the center of the chair,with your back to
the backrest
Do not push the chair
around when a person
is sitting in it
Do not sit at the front
edge of the chair
Do not push down on
the backrest when a
person is reclined
Do not stand on the
chair
Do not place all your
weight on the backrest
Do not use the chair
with more than one
person
only
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LIMITED WARRANTY
Promises to repair or replace any material or workmanship within one (1) year from the date of original purchase so long as you, the original purchaser, still owns it. This is your sole and exclusive remedy. This warranty is subject to the provisions below.
chair that is found to be defective in
EXCLUSIONS:
This warranty does not apply and no other warranty applies to:
Normal wear and tear, which are to be expected over the course of ownership.
Misuse, abuse or excessive use of the product.
M
odifications or attachments to the product that are not approved
Products that were not installed, used, or maintained in accordance with
product instructions and warnings.
Products used for rental or commercial purposes.
Damage caused by the carrier in-transit is handled under separate terms.
Seating Usage: Normal use for seating is identied as the equivalent of a
single shift, forty- (40) hour workweek. To the extent that a seating product is used in a manner exceeding this, the applicable warranty period will be reduced in a pro-rata manner.
Some retailers might have custom models imported direct from the factory and therefore are not supported by our local service team because we don’t have the correct parts, please contact your retailer directly for support. If
you have any questions about that we will be happy to assist and identify
those items.
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RETURN POLICY
We adopt a 30 days return policy which means that all products purchased on this website may be returned to us within the timeframe. You need to contact us within 30 days after the product(s) came into your possession and the product(s) must be returned to us without any undue delays.
Returned products must be returned in the same condition as they were sent and they must be sent in its original packaging.
If the product is not faulty, (i.e. if you changed your mind or if you are unhappy with the product for some other reason), the cost of shipping will fall on you. And it is your responsibility that the package arrives safely to us so we recommend that you use a courier service where it is possible to track the shipment.
If the product is faulty when you receive it please contact us and we will help you out (see more information under Manufacturer Warranty).
We reserve the right to give a partial refund in cases when the product(s) is not in an unused condition, is damaged or have missing parts not due to our error.
HOW RETURNS WORK
Contact us through the contact form on our website and attach the invoice to the message as a proof of purchase. And please also write the reason for return.
We will then get back to you as soon as possible with information on where to send the product(s).
As soon as we have received the product(s) and made an inspection we will inform you of our decision.
If a refund is approved we will automatically credit the purchase to your credit card or original method of payment.
If the product(s) is damaged, not in its original condition or missing parts we will inform you if you are eligible for a partial refund. This is decided from case to case depending on the severity of the damages or what parts are missing.
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