THERMAL DYNAMICS Auto-Cut 100 and Ultra-Cut 100 Troubleshooting instruction

TECHNICAL
BULLETIN
Date: 04-09-07 Product: Auto-Cut 100 and Ultra-Cut 100 By: Chris Kuzma Subject: Unreliable Pilot Summary: Upgrade CCM Firmware to 3.3 to correct piloting issues
Valued Thermadyne Service Provider,
The field has reported and Engineering has also found an issue with CCM firmware 3.2. Excerpts below.
CCM Code Difference V3.3 versus V3.2
1. Fixed error that may result in Pilot Arc going out prematurely. Error was introduced in version 3.2. The issue applies only to 100 amp units cutting at 100 amps with Air/Air process.
Problem:
The CCM code rev. 3.2 was found unreliable when tested on Auto-Cut 100 GCM 1000 system with 00A Air/Air parts. The pilot current does not last 85ms but only about 25ms. This is due to the new pilot peak value that was changed from 33A to 41A in order to ensure reliable transfer with N2/H2-O parts. This problem only occurs in 1 inverter systems (Auto-Cut 100 GCM 1000, Auto-Cut 100 GCM 2000, Ultra-Cut 100 GCM 2010). Upgrade of CCM firmware from V3.2 to V3.3 resolves the pilot issue.
Please do not hesitate to contact us if you have any questions !
For More information Contact:
THERMAL DYNAMICS AUTOMATION TECHNICAL SUPPORT
Phone: 1-800-752-7622 Fax: 1-800-221-4401 tdc-tech@thermadyne.com
www.thermadyne.com
Form 0002
West Lebanon, NH 03784
“Exceeding Customer Expectations Through Performance Excellence"
82 Benning Street
1-603-298-5711
Fax: 1-800-221-4401
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