Thermador KBUIT4260E, KBUIT4860E, KBUIT4270E, KBUIT4870E, KBUIT4250E USE AND CARE MANUAL

...

USE & CARE GUIDE

For Built-in Refrigerators

Side by Side Model/

MANUAL DE USO Y CUIDADO

Para los refrigeradores empotrados

GUIDE D’UTILISATION ET D’ENTRETIEN

Pour réfrigérateurs encastrés

Modelo de dos puertas/ Modèle côte à côte KBUIT4250E, KBUDT4250E KBUIT4260E, KBUDT4260E KBUIT4270E, KBUDT4270E KBUIT4850E, KBUDT4850E KBUIT4860E, KBUDT4860E KBUIT4870E, KBUDT4870E

For questions about features, operation/performance, parts accessories or service, call: 1-800-735-4328

In Canada, call for assistance, installation, or service, call: 1-800-735-4328 or visit our website at...

www.thermador.com

Para consultas respecto a características, operación/ desempeño, partes, accesorios o servicio, llame al:

1-800-735-4328

En Canadá, para obtener asistencia, instalación o servicio llame al: 1-800-735-4328 o visite nuestra página de Internet ... www.thermador.com

W10303990A

Au Canada, pour assistance, installation ou service, composez le 1-800-735-4328 ou visitez notre site web

www.thermador.com

TABLE OF CONTENTS

REFRIGERATOR SAFETY...........................................................................3

Proper Disposal of Your Old Refrigerator.................................................3

BEFORE USE ...............................................................................................4

REFRIGERATOR USE .................................................................................4

Power On/Off Switch................................................................................4

Water Supply Requirements..................................................................... 5

Normal Sounds .........................................................................................5

Ensuring Proper Air Circulation ................................................................5

Using the Controls ....................................................................................6

Water and Ice Dispensers......................................................................... 7

Water Filter Status ....................................................................................8

Water Filtration System ........................................................................... 8

Ice Maker and Storage Bin.......................................................................9

REFRIGERATOR FEATURES ...................................................................10

Refrigerator Shelves ...............................................................................10

Deli Pan...................................................................................................10

Deli Pan Temperature Control ................................................................10

Crisper Drawers and Covers ..................................................................11

Covered Utility Bin ..................................................................................11

Wine Rack...............................................................................................11

ÍNDICE

SEGURIDAD DEL REFRIGERADOR........................................................21

Cómo deshacerse adecuadamente de su refrigerador viejo................. 21

ANTES DE USAR .......................................................................................22

USO DE SU REFRIGERADOR.................................................................. 22

Interruptor de Encendido/Apagado........................................................22

Requisitos del suministro de agua .........................................................23

Sonidos normales ...................................................................................23

Cómo asegurar la debida circulación del aire........................................24

Uso de los controles............................................................................... 24

Despachadores de agua y hielo............................................................. 25

Estado del filtro de agua.........................................................................26

Sistema de filtración de agua .................................................................27

Fábrica de hielo y depósito ....................................................................27

CARACTERÍSTICAS DEL REFRIGERADOR ........................................... 28

Estantes del refrigerador ........................................................................28

Compartimiento para carnes frías..........................................................29

Control de temperatura del compartimiento para carnes frías..............29

Cajones para verduras y tapas...............................................................30

Compartimiento de uso general con tapa..............................................30

Portabotellas...........................................................................................30

FREEZER FEATURES ...............................................................................11

Freezer Shelf........................................................................................... 11

Freezer Basket........................................................................................ 12

DOOR FEATURES.....................................................................................12

Utility Compartment................................................................................ 12

Door Bins ................................................................................................12

REFRIGERATOR CARE ............................................................................ 12

Cleaning.................................................................................................. 12

Changing the Light Bulbs....................................................................... 13

Power Interruptions ................................................................................13

Vacation and Moving Care ..................................................................... 14

TROUBLESHOOTING ...............................................................................14

ASSISTANCE OR SERVICE...................................................................... 18

In the U.S.A............................................................................................. 18

In Canada................................................................................................ 18

Accessories............................................................................................. 18

WATER FILTER CERTIFICATIONS..........................................................18

PERFORMANCE DATA SHEETS .............................................................19

WARRANTY ............................................................................................... 20

CARACTERÍSTICAS DEL CONGELADOR ..............................................30

Estante del congelador........................................................................... 30

Canastilla del congelador ....................................................................... 31

CARACTERÍSTICAS DE LA PUERTA ...................................................... 31

Compartimiento utilitario ........................................................................31

Recipientes de la puerta......................................................................... 31

CUIDADO DE SU REFRIGERADOR ........................................................ 31

Limpieza..................................................................................................31

Cómo cambiar los focos ........................................................................32

Cortes de corriente................................................................................. 33

Cuidado durante las vacaciones y mudanzas .......................................33

SOLUCIÓN DE PROBLEMAS................................................................... 34

AYUDA O SERVICIO TÉCNICO................................................................ 37

En los EE.UU........................................................................................... 37

En Canadá .............................................................................................. 37

Accesorios .............................................................................................. 37

HOJA DE DATOS DEL RENDIMIENTO ................................................... 38

GARANTÍA ................................................................................................. 39

TABLE DES MATIÈRES

SÉCURITÉ DU RÉFRIGÉRATEUR ........................................................... 40

Mise au rebut de votre vieux réfrigérateur .............................................40

AVANT L’UTILISATION .............................................................................41

UTILISATION DU RÉFRIGÉRATEUR.......................................................41

Commutateur marche/arrêt.................................................................... 41

Spécifications de l’alimentation en eau.................................................. 42

Sons normaux......................................................................................... 42

Pour s’assurer d’une circulation d’air appropriée..................................43

Utilisation des commandes ....................................................................43

Distributeurs d’eau et de glaçons...........................................................44

Témoin lumineux d'état du filtre à eau ...................................................45

Système de filtration d'eau.....................................................................46

Machine à glaçons et bac d’entreposage..............................................46

CARACTÉRISTIQUES DU RÉFRIGÉRATEUR ........................................47

Tablettes du réfrigérateur .......................................................................47

Tiroir de spécialités alimentaires ............................................................ 48

Commande de température du tiroir de spécialités alimentaires.......... 48

Bacs à légumes et couvercles................................................................49

Casier utilitaire couvert ........................................................................... 49

Casier à vin .............................................................................................49

CARACTÉRISTIQUES DU CONGÉLATEUR ........................................... 49

Tablette de congélateur.......................................................................... 49

Panier du congélateur ............................................................................ 50

CARACTÉRISTIQUES DE LA PORTE......................................................50

Compartiment utilitaire ........................................................................... 50

Compartiments dans la porte................................................................. 50

ENTRETIEN DU RÉFRIGÉRATEUR......................................................... 50

Nettoyage ............................................................................................... 50

Remplacement des ampoules d’éclairage............................................. 51

Pannes de courant.................................................................................. 52

Entretien avant les vacances ou lors d’un déménagement................... 52

DÉPANNAGE .............................................................................................53

ASSISTANCE OU SERVICE......................................................................57

Accessoires............................................................................................. 57

FEUILLES DE DONNÉES SUR LA PERFORMANCE .............................58

GARANTIE.................................................................................................. 59

REFRIGERATOR SAFETY

Your safety and the safety of others are very important.

We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages.

This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or hurt you and others. All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.”

These words mean:

You can be killed or seriously injured if you don't immediately

DANGER

WARNING

All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can happen if the instructions are not followed.

IMPORTANT SAFETY INSTRUCTIONS

WARNING:

■

Plug into a grounded 3 prong outlet.

■

Do not remove ground prong.

■

Do not use an adapter.

■

Do not use an extension cord.

■

Disconnect power before servicing.

■

Replace all parts and panels before operating.

■

Remove doors from your old refrigerator.

To reduce the risk of fire, electric shock, or injury when using your refrigerator, follow these basic precautions:

SAVE THESE INSTRUCTIONS

follow instructions.

You

can be killed or seriously injured if you don't

instructions.

■

Use nonflammable cleaner.

■

Keep flammable materials and vapors, such as gasoline, away from refrigerator.

■

Use two or more people to move and install refrigerator.

■

Disconnect power before installing ice maker (on ice maker kit ready models only).

■

Use a sturdy glass when dispensing ice (on some models).

■

Do not hit the refrigerator glass doors (on some models).

Proper Disposal of Your Old Refrigerator

WARNING

Suffocation Hazard Remove doors from your old refrigerator. Failure to do so can result in death or brain damage.

IMPORTANT: Child entrapment and suffocation are not problems of the past. Junked or abandoned refrigerators are still dangerous – even if they will sit for “just a few days.” If you are getting rid of your old refrigerator, please follow these instructions to help prevent accidents.

Before You Throw Away Your Old Refrigerator or Freezer:

■ Take off the doors.

■ Leave the shelves in place so that children may not easily

climb inside.

BEFORE USE

Remove the Packaging

■ Remove tape and glue residue from surfaces before turning

on the refrigerator. Rub a small amount of liquid dish soap over the adhesive with your fingers. Wipe with warm water and dry.

■ Do not use sharp instruments, rubbing alcohol, flammable

fluids, or abrasive cleaners to remove tape or glue. These products can damage the surface of your refrigerator. For more information, see “Refrigerator Safety.”

■ Dispose of/recycle all packaging materials.

REFRIGERATOR USE

WARNING

Clean Before Using

After you remove all of the packaging materials, clean the inside of your refrigerator before using it. See the cleaning instructions in “Refrigerator Care.”

Important information to know about glass shelves and covers:

Do not clean glass shelves or covers with warm water when they are cold. Shelves and covers may break if exposed to sudden temperature changes or impact, such as bumping. Tempered glass is designed to shatter into many small, pebble-size pieces. This is normal. Glass shelves and covers are heavy. Use both hands when removing them to avoid dropping.

Power On/Off Switch

If you need to turn the power to your refrigerator On or Off, you must remove the top grille to gain access to the On/Off switch. Turn the power to the refrigerator Off when cleaning your refrigerator or changing light bulbs.

Electrical Shock Hazard Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter. Do not use an extension cord. Failure to follow these instructions can result in death,

fire, or electrical shock.

WARNING

Explosion Hazard

Keep flammable materials and vapors, such as gasoline, away from refrigerator.

Failure to do so can result in death, explosion, or fire.

Remove and Replace Top Grille

Remove Top Grille:

1. Grasp both ends of the top grille.

2. Push the top grille straight up, then pull straight out. Lay the

top grille on a soft surface.

B BA

A. Top grille B. Cabinet side trims

Replace Top Grille:

1. Insert top grille hooks (located on the back of the top grille)

into the slots on the side trim.

2. Pull grille down slightly to lock into place.

Turn Power On or Off:

1. Remove top grille.

2. Press main power switch to the On or Off position.

3. Replace top grille. IMPORTANT: Be sure the power switch is set to the On position

after cleaning refrigerator or changing light bulbs.

A. Power On/Off switch

Water Supply Requirements

Read all directions before you begin.

IMPORTANT:

■ When your refrigerator was installed, the water connection

from the water source should have been connected to your refrigerator. If your refrigerator is not connected to a water source, see “Connect to Water Line” in the Installation Instructions. If you have any questions about your water connection, see “Troubleshooting” or call a licensed, qualified plumber.

■ If you turn the refrigerator on before the water line is

connected, turn the ice maker OFF. See “Ice Maker and Storage Bin.”

■ All installations must meet local plumbing code requirements.

Normal Sounds

Your new refrigerator may make sounds that your old one didn’t make. Because the sounds are new to you, you might be concerned about them. Most of the new sounds are normal. Hard surfaces, such as the floor, walls, and cabinets, can make the sounds seem louder. The following describes the kinds of sounds and what may be making them.

■ If your refrigerator is equipped with an ice maker, you will hear

a buzzing sound when the water valve opens to fill the ice maker for each cycle.

■ Your refrigerator is designed to run more efficiently to keep

your food items at the desired temperatures and to minimize energy usage. The high efficiency compressor and fans may cause your refrigerator to run longer than your old one. You may also hear a pulsating or high-pitched sound from the compressor or fans adjusting to optimize performance.

■ You may hear the evaporator fan motor circulating air through

the refrigerator and freezer compartments. The fan speed may increase as you open the doors or add warm food.

■ Rattling noises may come from the flow of refrigerant, the

water line, or items stored on top of the refrigerator.

■ Water dripping on the defrost heater during a defrost cycle

may cause a sizzling sound.

■ As each cycle ends, you may hear a gurgling sound due to the

refrigerant flowing in your refrigerator.

■ Contraction and expansion of the inside walls may cause a

popping noise.

■ You may hear air being forced over the condenser by the

condenser fan.

■ You may hear water running into the drain pan during the

defrost cycle.

Ensuring Proper Air Circulation

In order to ensure proper temperatures, you need to permit airflow between the two sections. Cold air enters the bottom of the freezer section and moves up. It then enters the refrigerator section through the top vent. Air then returns to the freezer as shown.

Water Pressure

A cold water supply with water pressure between 30 and 120 psi (207 and 827 kPa) is required to operate the water dispenser and ice maker. If you have questions about your water pressure, see “Troubleshooting” or call a licensed, qualified plumber.

Reverse Osmosis Water Supply

IMPORTANT: The pressure of the water supply coming out of a

reverse osmosis system going to the water inlet valve of the refrigerator needs to be between 30 and 120 psi (207 and 827 kPa).

If a reverse osmosis water filtration system is connected to your cold water supply, the water pressure to the reverse osmosis system needs to be a minimum of 40 psi (276 kPa).

If the water pressure to the reverse osmosis system is less than 40 psi (276 kPa):

■ Check to see whether the sediment filter in the reverse

osmosis system is blocked. Replace the filter if necessary.

■ Allow the storage tank on the reverse osmosis system to refill

after heavy usage.

■ If your refrigerator has a water filter, it may further reduce the

water pressure when used in conjunction with a reverse osmosis system. Remove the water filter. See “Water Filtration System.”

If you have questions about your water pressure, call a licensed, qualified plumber.

Do not block any of these vents with food such as soda, cereal, bread, etc. Do not block any airflow vents. If the vents are blocked, airflow will be obstructed and temperature and moisture problems may occur.

IMPORTANT: Because air circulates between both sections, any odors formed in one section will transfer to the other. You must thoroughly clean both sections to eliminate odors. To avoid odor transfer and drying out of food, wrap or cover foods tightly.

Using the Controls

IMPORTANT:

■ The refrigerator control adjusts the refrigerator compartment

temperature. The freezer control adjusts the freezer compartment temperature.

■ Wait 24 hours after you turn on the refrigerator before you put

food into it. If you add food before the refrigerator has cooled completely, your food may spoil.

NOTE: Adjusting the refrigerator and freezer controls to a lower (colder) setting will not cool the compartments any faster.

■ If the temperature is too warm or too cold in the refrigerator or

freezer, first check the air vents to be sure they are not blocked before adjusting the controls.

■ The preset settings should be correct for normal household

usage. The controls are set correctly when milk or juice is as cold as you like and when ice cream is firm.

■ The actual temperature may differ from the display when a

door is open for an extended period of time. NOTE: The factory recommended set points are 0°F (-18°C)

for the freezer and 37°F (3°C) for the refrigerator.

CONDITION/REASON: TEMPERATURE

ADJUSTMENT:

FREEZER too cold Not set correctly for conditions

FREEZER too warm/too little ice High use or heavy ice use

FREEZER Control 1° higher

FREEZER Control 1° lower

Water Filter Status and Reset

Do not use with water that is microbiologically unsafe or of unknown quality without adequate disinfection before or after the system. Systems certified for cyst reduction may be used on disinfected waters that may contain filterable cysts.

The water filter display will help you know when it is time to change your filter. To change the filter, see the “Water Filtration System” section.

Turning Refrigerator On and Viewing Set Points

■ Press and hold POWER (ON/OFF) for 2 seconds.

Viewing the Celsius Temperatures

■ Press °C SELECT touch pad. The negative sign (-) will light up.

To redisplay degrees Fahrenheit, press °C SELECT again.

NOTE: If the freezer temperature is below zero, the negative sign next to the freezer display will light up. This is normal.

Adjusting Controls

NOTE: Wait at least 24 hours between adjustments. Recheck the

temperatures before other adjustments are made.

To adjust set point temperatures:

■ Press the refrigerator or freezer PLUS (+) or MINUS (-) keypad

until the desired temperature is reached.

INDICATOR: STATUS:

99 percent New filter installed

10 percent Order replacement filter

0 percent or flow decreases Replace filter

■ After replacing the water filter, press RESET and hold for

2 seconds to change the water filter display to 99 percent.

Holiday Feature

The Holiday feature is designed for the traveler or for those whose religious observances require turning off the lights and ice maker. By selecting this feature, the temperature set points remain unchanged, the ice maker will be disabled and the interior lights will turn off. For most efficient refrigerator operation, it is recommended to exit the Holiday feature when it is no longer required.

■ Press HOLIDAY to turn on the Holiday feature. This feature will

remain on until the Holiday key is pressed again.

NOTE: The set point range for the freezer is -5°F to 6°F (-21°C to 14°C). The set point range for the refrigerator is 34°F to 46°F (1°C to 8°C).

CONDITION/REASON: TEMPERATURE

ADJUSTMENT:

REFRIGERATOR too cold Not set correctly for conditions

REFRIGERATOR too warm High use or room very warm

REFRIGERATOR Control 1° higher

REFRIGERATOR Control 1° lower

NOTE: If the Max Cool feature has been selected prior to turning on the Holiday feature, then the set points will remain at 34°F (1°C) and -5°F (-21°C) for the refrigerator and freezer compartments, respectively, until the Max Cool feature times out. The refrigerator will then return to the previous temperature set points chosen prior to the selection of the Max Cool feature, but the lights and ice maker will remain off until the Holiday key is pressed again.

Water and Ice Dispensers (on some models)

You may have one or more of the following options: the ability to select either crushed or cubed ice, a light that turns on when you use the dispenser, or a lock option to avoid unintentional dispensing.

IMPORTANT:

■ After connecting the refrigerator to a water source or replacing

the water filter, flush the water system. Use a sturdy container to depress and hold the water dispenser lever for 5 seconds, then release it for 5 seconds. Repeat until water begins to flow. Once water begins to flow, continue depressing and releasing the dispenser lever (5 seconds on, 5 seconds off) until a total of 3 gal. (12 L) has been dispensed. This will flush air from the filter and water dispensing system, and prepare the water filter for use. Additional flushing may be required in some households. As air is cleared from the system, water may spurt out of the dispenser.

■ The dispensing system will not operate when the freezer door

is open.

■ Allow 24 hours for the refrigerator to cool down and chill

water.

■ Allow 24 hours to produce the first batch of ice. Discard the

first three batches of ice produced.

Water Dispenser

IMPORTANT: Depending on your model, the small removable tray

at the bottom of the dispenser is designed to catch small spills and allow for easy cleaning. There is no drain in the tray. The tray can be removed from the dispenser and carried to the sink to be emptied or cleaned.

To Dispense Ice:

1. Press button for the desired type of ice.

■ For cubed ice, press the CUBES button.

■ For crushed ice, press the CRUSHED button.

NOTE: For crushed ice, cubes are crushed before being dispensed. This may cause a slight delay when dispensing crushed ice. Noise from the ice crusher is normal, and pieces of ice may vary in size. When changing from Crushed to Cubes, a few ounces of crushed ice will be dispensed along with the first cubes.

WARNING

Cut Hazard Use a sturdy glass when dispensing ice. Failure to do so can result in cuts.

To Dispense Water:

1. Press a sturdy glass against the water dispenser lever.

2. Remove the glass to stop dispensing. NOTE: Water may have an off-flavor if you do not use the

dispenser periodically. Dispense enough water every week to maintain a fresh supply.

Ice Dispenser

Ice dispenses from the ice maker storage bin in the freezer. When the dispenser lever is pressed:

■ A trap door opens in a chute between the dispenser and the

ice bin. Ice moves from the bin and falls through the chute.

■ When you release the dispenser lever, the trap door closes

and the ice dispensing stops.

2. Press a sturdy glass against the ice dispenser lever. Hold the

glass close to the dispenser opening so ice does not fall outside of the glass.

IMPORTANT: You do not need to apply a lot of pressure to the lever in order to activate the ice dispenser. Pressing hard will not make the ice dispense faster or in greater quantities.

3. Remove the glass to stop dispensing. NOTE: The first few batches of ice may have an off-flavor from

new plumbing and parts. Throw the ice away. Also, take large amounts of ice from the ice bin, not through the dispenser.

Dispenser Light (on some models)

The dispenser area has a light. When you use the dispenser, the lever will automatically turn the light on. It can be turned on or off manually by pressing the ON or OFF button.

NOTE: See the “Changing the Light Bulbs” section for information on changing the dispenser light bulb.

Dispenser Lock (on some models)

The dispenser can be turned off for easy cleaning or to avoid unintentional dispensing by small children and pets.

NOTE: The lock feature does not shut off power to the product, to the ice maker, or to the dispenser light. It simply deactivates the ice and water dispensers. To turn off the ice maker, see “Ice Maker and Storage Bin.”

To Lock and Unlock the Dispenser:

1. Press the LOCK button. The ice and water dispensers will not

work.

2. Press the UNLOCK button. Then, continue to dispense ice or

water as usual.

Water Filter Status

The water filter status display will help you know when to change the water filter. The display is located at the top of the refrigerator compartment.

A new water filter should display a reading of 99%. The reading in the display will decrease as the filter life is used. When the display reads 10%, it is time to order a replacement water filter. It is recommended that you replace the disposable water filter when the filter display changes to 0% OR when water flow to your water dispenser or ice maker decreases noticeably. See “Changing the Water Filter” later in this section.

2. Remove the cap by sliding it off the end of the used filter. The cap will slide to the left or right.

IMPORTANT: Do not discard the cap. It is part of your refrigerator. Keep the cap to use with the replacement filter.

3. Take the new water filter out of its packaging and remove and discard the cover from the O-rings.

4. Slide the cap (removed in Step 2) onto the new filter. See illustration in Step 2.

5. With cap in the vertical position, push the new water filter into the base grille until it stops. Rotate the cap clockwise to a horizontal position.

After changing the water filter, press and hold RESET for 2 seconds until the status display changes to 99%.

Water Filtration System

Replacing the Water Filter

1. Locate the water filter cap in the front base grille. Rotate the

cap counterclockwise to a vertical position and pull the cap and filter cartridge out through the base grille.

NOTE: There will be water in the filter. Some spilling may occur.

6. Flush the water system. See “Water and Ice Dispensers.”

Using the Dispenser Without the Water Filter

You can run the dispenser without a water filter. Your water will not be filtered.

1. Remove the water filter.

2. Slide the cap off the end of the filter.

3. With the cap in the vertical position, insert the cap into the

base grille until it stops. IMPORTANT: Do not discard the cap. It is part of your

refrigerator. Keep the cap to use with the replacement filter.

4. Rotate the cap to a horizontal position. The cap might not be even with the base grille.

Ice Maker and Storage Bin (on some models - Accessory)

IMPORTANT: After connecting the refrigerator to a water source or replacing the water filter, flush the water system. See “Water and Ice Dispensers.”

Style 1

To Turn the Ice Maker On/Off:

The On/Off switch for the ice maker is a wire shutoff arm located on the side of the ice maker.

1. To turn the ice maker on, simply lower the wire shutoff arm. NOTE: Your ice maker has an automatic shutoff. As ice is

made, the ice cubes will fill the ice storage bin and the ice cubes will raise the wire shutoff arm to the OFF (arm up) position.

2. To manually turn the ice maker off, lift the wire shutoff arm to the OFF (arm up) position and listen for the click to make sure the ice maker will not continue to operate.

2. To manually turn the ice maker off, slide the control to the OFF

(right) position.

To Remove and Replace the Ice Storage Bin:

1. Hold the base of the storage bin with both hands and press

the release button to lift the storage bin up and out. NOTE: It is not necessary to turn the ice maker control to the

OFF (right) position when removing the storage bin. The sensor cover (“flipper door”) on the left wall of the freezer stops the ice maker from producing ice if the door is open or the storage bin is removed.

2. Replace the storage bin on the door and push down to make

sure it is securely in place.

To Remove and Replace the Ice Bin:

1. Flip up the covering panel.

A. Ice maker cover

2. Lift the wire shutoff arm so it clicks into the OFF (up) position. Ice can still be dispensed, but no more can be made.

3. Lift up the front of the storage bin and pull the ice bin forward.

4. Replace the bin by pushing it in all the way or the dispenser

will not work. Push the wire shutoff arm down to the ON position to restart ice production. Make sure the door is closed tightly.

Style 2

To Turn the Ice Maker On/Off:

The On/Off switch is located on the top right side of the freezer compartment.

1. To turn the ice maker on, slide the control to the ON (left) position.

NOTE: Your ice maker has an automatic shutoff. The ice maker sensors will automatically stop ice production, but the control will remain in the ON (left) position.

Clean the Ice Storage Bin

1. Empty the ice container. Use warm water to melt the ice if

necessary. NOTE: Do not use anything sharp to break up the ice in the

bin or bucket. This can cause damage to the ice container and the dispenser mechanism.

2. Wash ice bin with a mild detergent, rinse well and dry

thoroughly. Do not use harsh or abrasive cleaners or solvents.

Remember

■ Allow 24 hours to produce the first batch of ice. Allow 3 days

to completely fill ice container.

■ Discard the first three batches of ice produced to avoid

impurities that may be flushed out of the system.

■ The quality of your ice will be only as good as the quality of the

water supplied to your ice maker.

■ Avoid connecting the ice maker to a softened water supply.

Water softener chemicals (such as salt) can damage parts of the ice maker and lead to poor quality ice. If a softened water supply cannot be avoided, make sure the water softener is operating properly and is well maintained.

■ It is normal for the ice cubes to be attached at the corners.

They will break apart easily.

■ For Style 1 ice maker, do not force the wire shutoff arm up or

down.

■ Do not store anything on top of the ice maker or in the ice

storage bin.

REFRIGERATOR FEATURES

Refrigerator Shelves

Important information to know about glass shelves and covers:

The shelves in your refrigerator are adjustable to meet your individual storage needs.

Storing similar food items together in your refrigerator and adjusting the shelves to fit different heights of items will make finding the exact item you want easier. It will also reduce the amount of time the refrigerator door is open, and save energy.

Shelves

1. Remove the shelf by tilting it up at the front and lifting it out of

the shelf supports. Pull shelf straight out.

2. Reposition the shelf supports in the desired location. Check that they are level and securely in position.

Remove and Replace the Deli Pan Cover

1. Remove the food from the deli pan cover.

2. Pull the pan out about 4" (10.16 cm). Reach under the glass

shelf with both hands and lift gently upward until back of shelf is free.

3. Tilt the shelf at an angle and remove the shelf from the

refrigerator. Be sure not to bump the glass.

4. Replace the deli pan cover. Hold the deli pan cover firmly with

both hands. Tilt the cover at an angle and position it above the shelf supports. Place the shelf gently on supports.

Deli Pan Temperature Control

The deli pan control adjusts the storage temperature of the deli pan. Cold air flows into the deli pan through the air duct between the freezer and the refrigerator. Setting the controls allows more or less cold air through the air duct. See “Deli Pan.”

3. Place the back of the shelf in the shelf supports.

4. Lower the front of the shelf and check to make sure that it is

securely in position.

Deli Pan

The deli pan is temperature-controlled. The temperature in the deli pan can be set to meet the National

Livestock and Meat Board recommended storage temperature range of 28°F to 32°F (-2°C to 0°C) for fresh meats. See “Deli Pan Temperature Control.”

The rubber air connector (located in the back of the meat drawer) directs air from the air supply hole into the meat drawer. If the air connector comes off, replace it by pushing it into the square opening on the back of the drawer.

Adjust the Deli Pan Temperature

■ If a colder temperature is needed, turn the control toward

COLDER. IMPORTANT: If a food item freezes in the deli pan or crisper,

or the water dispenser stops working, turn the deli pan temperature control to COLD. If the water dispenser stops working, water in the line may have frozen.

■ If a less cold temperature is needed, turn the control toward

COLD.

■ Turning the control all the way to COLD will shut off the air

duct completely.

Meat Storage Guide

Store most meat in original wrapping as long as it is airtight and moisture-proof. Rewrap if necessary. See the following chart for storage times. When storing meat longer than the times given, freeze the meat.

Fresh fish or shellfish ........................ use same day as purchased

Chicken, ground beef, variety meat (liver, etc.)................ 1-2 days

Cold cuts, steaks/roasts .................................................. 3-5 days

Cured meats .................................................................. 7-10 days

Leftovers - Cover leftovers with plastic wrap, aluminum foil, or plastic containers with tight lids.

Crisper Drawers and Covers

Remove and Replace the Crisper Drawers

1. Slide the crisper drawer straight out to the stop. Lift the front

of the drawer with one hand while supporting the bottom of the drawer with your other hand and slide the drawer out the rest of the way.

Covered Utility Bin

NOTE: For long-term storage, store eggs in a covered container or in their original carton on an interior shelf.

Wine Rack

1. Remove the rack by pulling it straight out from the shelf.

2. Replace the rack by sliding it in between the shelf and the wall

of the refrigerator.

FREEZER FEATURES

2. To replace the crisper drawer, place the drawer onto slides. Be sure the small bracket on the side of the crisper drawer is behind the pin on the slide.

A B

A. Bracket B. Pin

3. Push the drawer back and then pull it forward to be sure it is securely in position.

Clean the Crisper Covers

1. To clean the top crisper cover, remove deli pan.

2. To clean the bottom crisper cover, first remove the top crisper

drawer.

Freezer Shelf

1. Remove the shelf by lifting it up and pulling it straight out.

2. Replace the shelf by putting it over the supports and lowering

it into place.

Frozen Food Storage Guide

Storage times will vary according to the quality and type of food, the type of packaging or wrap used (should be airtight and moisture-proof), and the storage temperature. Ice crystals inside a sealed package are normal. This simply means that moisture in the food and air inside the package have condensed, creating ice crystals.

Put no more unfrozen food into the freezer than will freeze within 24 hours (no more than 2 to 3 lbs of food per cubic foot [907-1,350 g per 28 L] of freezer space). Leave enough space in the freezer for air to circulate around packages. Be sure to leave enough room for the door to close tightly.

For more information on preparing food for freezing, check a freezer guide or reliable cookbook.

Freezer Basket

The freezer basket can be used to store bags of frozen fruits and vegetables that may slide off freezer shelves.

Remove and Replace the Freezer Basket

1. Pull the basket forward out to the stop.

2. Lift the front of the basket and slide it out the rest of the way.

Door Bins

1. Remove the bin by lifting it up and pulling it out.

2. Replace the bin by sliding it in above the desired support and

pushing it down until it stops.

REFRIGERATOR CARE

3. Replace the basket by positioning it on the side wall guide rails. Lift the basket front slightly while pushing it past the guide rail stops and slide basket in the rest of the way.

DOOR FEATURES

Utility Compartment

(on some models)

The utility compartment can be placed in any position on the refrigerator door.

Remove and Replace the Utility Bin

1. Remove utility compartment by grasping both ends and lifting

compartment up and out.

2. Replace the bin by sliding it in above the desired support and pushing it down until it stops.

Door Bins

Large door bins hold gallon containers and the smaller door bins hold 2-liter bottles. The door bins are adjustable and removable for easy cleaning and adjusting.

Gallon Door Bin

Cleaning

WARNING

Explosion Hazard Use nonflammable cleaner. Failure to do so can result in death, explosion, or fire.

Both the refrigerator and freezer sections defrost automatically. However, clean both sections about once a month to avoid buildup of odors. Wipe up spills immediately.

To Clean Your Refrigerator:

1. Remove the top grille. See “Power On/Off Switch.”

2. Press power switch to OFF.

3. Remove all removable parts from inside, such as shelves,

crispers, etc.

4. Hand wash, rinse, and dry removable parts and interior

surfaces thoroughly. Use a clean sponge or soft cloth and a mild detergent in warm water.

■ Do not use abrasive or harsh cleaners such as window

sprays, scouring cleansers, flammable fluids, cleaning waxes, concentrated detergents, bleaches or cleansers containing petroleum products on plastic parts, interior and door liners or gaskets. Do not use paper towels, scouring pads, or other harsh cleaning tools. These can scratch or damage materials.

■ To help remove odors, you can wash interior walls with a

mixture of warm water and baking soda (2 tbs to 1 qt [26 g to 0.95 L] of water).

NOTE: The gallon door bin can only be placed on the lower support.

1. Insert the attachment brackets into the adjustment slots on

the door.

2. Push down on the bin to secure tabs.

3. If necessary, adjust interior shelves to allow for milk jugs and

tall beverage containers stored in the gallon door bin.

5. Clean the exterior surfaces.

Dispenser Light (on some models)

WARNING

Broken Glass Hazard Do not hit refrigerator glass doors. Protect glass surface and edges during installation or

removal of doors. Failure to do so can result in serious eye injury or

minor cuts.

Glass door panels: Wash glass door panels with a clean sponge or soft cloth and a mild detergent in warm water.

NOTE: Do not hit the glass with pots, pans, furniture, toys, or other objects. Scratching, hitting, jarring or stressing the glass may weaken its structure, causing an increased likelihood of breakage at a later date.

Stainless steel panels: Wash stainless steel with a clean sponge or soft cloth and a mild detergent in warm water.

■ To keep your stainless steel refrigerator looking like new

and to remove minor scuffs or marks, it is suggested that you use the manufacturer’s approved Stainless Steel Cleaner and Polish.

IMPORTANT: This cleaner is for Stainless Steel parts only! Do not allow the Stainless Steel Cleaner and Polish to come

into contact with any plastic parts such as the trim pieces, dispenser covers or door gaskets. If unintentional contact does occur, clean plastic part with a sponge and mild detergent in warm water. Dry thoroughly with a soft cloth. To order the cleaner, see “Accessories.”

6. Press the power switch to ON.

7. Replace the top grille. See “Power On/Off Switch.”

Reach through the dispenser area to remove and replace light bulb.

A. Dispenser light

Refrigerator Control Panel Light

Style 1

Reach behind the refrigerator control panel to remove and replace light bulb.

Style 2

Use a ¹⁄₄" hex-head screwdriver to remove and replace the light shield.

Freezer and Crisper Lights

■ Remove the light shield by grasping the sides and squeezing

in toward the center. Once the side hooks of the shield are free from the freezer or crisper lining, pull down the shield.

■ Replace the light shield by squeezing the top and bottom

toward the center and inserting the hooks into the slotted holes. Once the hooks are in place, snap the front tab into the slotted hole.

Changing the Light Bulbs

NOTE: Not all appliance bulbs will fit your refrigerator. Be sure to replace the bulb with one of the same size and shape. The dispenser light requires a heavy duty 10-watt bulb. All other lights require a 40-watt maximum appliance bulb. Replacement bulbs are available from your dealer or appliance store.

1. Remove the top grille. See “Power On/Off Switch.”

2. Press the power switch to OFF.

3. Remove light shield when applicable as shown. NOTE: To clean a light shield, wash it with warm water and a

liquid detergent. Rinse and dry the shield well.

4. Remove light bulb and replace with one of the same size, shape and wattage.

5. Replace light shield when applicable as shown.

6. Press the power switch ON.

7. Replace the top grille. See “Power On/Off Switch.”

Power Interruptions

If the power will be out for 24 hours or less, keep the door or doors closed (depending on your model) to help food stay cold and frozen.

If the power will be out for more than 24 hours, do one of the following:

■ Remove all frozen food and store it in a frozen food locker.

■ Place 2 lbs (907 g) of dry ice in the freezer for every cubic foot

(28 L) of freezer space. This will keep the food frozen for 2 to 4days.

■ If neither a food locker nor dry ice is available, consume or can

perishable food at once.

REMEMBER: A full freezer stays cold longer than a partially filled one. A freezer full of meat stays cold longer than a freezer full of baked goods. If you see that food contains ice crystals, it may be refrozen, although the quality and flavor may be affected. If the condition of the food is poor, dispose of it.

Vacation and Moving Care

Your refrigerator is equipped with the Holiday feature, which is designed for the traveler who wishes to turn off the lights and ice maker. By selecting this feature, the temperature set points remain unchanged, the ice maker will be disabled and the interior lights will turn off. For most efficient refrigerator operation, it is recommended to exit the Holiday feature when it is no longer required.

If You Choose to Leave the Refrigerator On While You’re Away:

1. Use up any perishables and freeze other items.

2. Press the HOLIDAY pad.

3. If your refrigerator has an automatic ice maker, shut off water

supply to the ice maker.

4. Empty the ice bin.

5. When you return from vacation, press HOLIDAY to return to

normal operation.

If You Choose to Turn the Refrigerator Off Before You Leave:

1. Remove all food from the refrigerator.

2. If your refrigerator has an automatic ice maker:

■ Turn off the water supply to the ice maker at least one day

ahead of time.

■ When the last load of ice drops, raise the wire shutoff arm

to the OFF (up) position.

3. Depending on your model, turn the Thermostat Control (or Refrigerator Control) to OFF. See “Using the Control(s).”

4. Clean refrigerator, wipe it, and dry well.

5. Tape rubber or wood blocks to the tops of both doors to prop

them open far enough for air to get in. This stops odor and mold from building up.

Moving

When you are moving your refrigerator to a new home, follow these steps to prepare it for the move.

1. If your refrigerator has an automatic ice maker:

■ Turn off the water supply to the ice maker at least one day

ahead of time.

■ Disconnect the water line from the back of the refrigerator.

■ When the last load of ice drops, raise the wire shutoff arm

to the OFF (up) position or move the switch to the OFF (right) setting.

2. Remove all food from the refrigerator and pack all frozen food

in dry ice.

3. Empty the ice bin.

4. Depending on the model, turn the Thermostat Control or

Refrigerator Control to OFF. See the “Using the Control(s)” section.

5. Unplug refrigerator.

6. Empty water from the defrost pan.

7. Clean, wipe, and dry thoroughly.

8. Take out all removable parts, wrap them well, and tape them

together so they don’t shift and rattle during the move.

9. Depending on the model, raise the front of the refrigerator so it

rolls more easily OR screw in the leveling legs so they don't scrape the floor. See the “Level Refrigerator” section in the Installation Instructions.

10. Tape the doors closed and tape the power cord to the

refrigerator cabinet.

When you get to your new home, put everything back and refer to the Installation Instructions for preparation instructions. Also, if your refrigerator has an automatic ice maker, remember to reconnect the water supply to the refrigerator.

TROUBLESHOOTING

Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.

Your refrigerator will not operate

WARNING

Electrical Shock Hazard Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter. Do not use an extension cord. Failure to follow these instructions can result in death,

fire, or electrical shock.

■ Is the power supply cord unplugged? Plug into a grounded

3 prong outlet.

■ Has a household fuse or circuit breaker tripped? Replace

the fuse or reset the circuit breaker.

■ Is the refrigerator or freezer control turned to the OFF

position? See “Using the Control(s).”

■ Is the refrigerator defrosting? Recheck to see if the

refrigerator is operating in 30 minutes. Your refrigerator will regularly run an automatic defrost cycle.

■ Is the refrigerator not cooling? For models with digital

controls, turn the unit OFF then ON again to reset. See “Using the Control(s).” If this does not correct the problem, call for service.

The lights do not work

■ Is the refrigerator in “Holiday?” See “Holiday” feature.

■ Is a light bulb loose in the socket or burned out? See

“Changing the Light Bulb(s).”

■ Has the door been open more than 10 minutes? When the

door is held open for more than 10 minutes the interior lights will shut off.

The motor seems to run too much

■ Is the room temperature hotter than normal? The motor will

run longer under warm conditions. At normal room temperatures, expect your motor to run about 80% of the time. Under warmer conditions, it will run even more.

■ Has a large amount of food just been added to the

refrigerator? Adding a large amount of food warms the refrigerator. The motor normally will run longer to cool the refrigerator back down.

■ Are the doors opened often? The motor will run longer when

this occurs. Conserve energy by getting all items out at one time, keeping food organized, and closing the door as soon as possible.

■ Are the controls not set correctly for the surrounding

conditions? See “Using the Control(s).”

■ Are the doors not closed completely? Close the doors

firmly. If they do not close completely, see “The doors will not close completely” later in this section.

■ Are the door gaskets not sealed all the way around?

Contact a technician or other qualified person. NOTE: Your new refrigerator will run longer than your old one

due to its high-efficiency motor.

The refrigerator seems to make too much noise

The sounds may be normal for your refrigerator. See “Normal Sounds.”

The ice maker is not producing ice or not enough ice

■ Has the ice maker just been installed? The ice bin holds

14 to 17 lbs (6.4 to 7.7 kg) of ice. The ice bin can take three to four days to completely fill, if no ice is used during this time.

■ Is the freezer temperature cold enough to produce ice?

Wait 24 hours after ice maker hookup for ice production. See “Using the Control(s).”

■ Is the ice maker wire shutoff arm in the OFF (arm up)

position (on some models)? Lower the wire shutoff arm to the ON (arm down) position. See “Ice Maker and Storage Bin.”

■ Is the ice maker switch in the OFF (right) position (on

some models)? Move ice maker switch to the ON (left) position. See “Ice Maker and Storage Bin.”

■ Is the water line shutoff valve to the refrigerator turned

on? Turn on the water valve. See “Connect Water Line to Refrigerator” in the Installation Instructions.

■ Does the ice maker mold have water in it or has no ice

been produced? Make sure your refrigerator has been connected to a water supply and the supply shutoff valve is turned on. See “Connect Water Line to Refrigerator” in the Installation Instructions.

■ Is an ice cube jammed in the ice maker ejector arm?

For models with an interior ice bin, remove the ice from the ejector arm with a plastic utensil. For models with an ice bin located on the freezer door, access the ice maker by depressing the ice sensor door on the upper left side of the freezer interior. While depressing the sensor door, lift the ice maker service door and remove the ice from the ejector with a plastic utensil. See “Ice Maker and Storage Bin.”

■ Has a large amount of ice just been removed? Allow three

to four days for an empty ice bin to completely fill, if no ice is used during this time.

■ Are the controls set correctly? See “Using the Control(s).”

■ Is there a water filter installed on the refrigerator? The filter

may be clogged or installed incorrectly. Check the filter installation instructions to ensure that the filter was installed correctly and is not clogged. If installation or clogging is not a problem, call a technician or other qualified person.

NOTE: If not due to any of the above, there may be a problem with the water line. Call for service.

Off-taste, odor or gray color in the ice

■ Are the plumbing connections new, causing discolored or

off-flavored ice? Discard the first few batches of ice.

■ Have the ice cubes been stored too long? Throw old ice

away and make a new supply.

■ Does the freezer and ice bin need to be cleaned? See

“Cleaning” or “Ice Maker and Storage Bin.”

■ Has food in the freezer or refrigerator been wrapped

properly? Use airtight, moisture-proof packaging to avoid odor transfer from stored food.

■ Does the water contain minerals (such as sulfur)? A filter

may need to be installed to remove the minerals.

■ Is there a water filter installed on the refrigerator? Gray or

dark discoloration in ice indicates that the water filtration system needs additional flushing. Run additional water through the water dispenser to flush the water filtration system more thoroughly (at least 6 qt [5.7 L] or 3 to 4 minutes initially). Discard discolored ice.

The ice dispenser will not operate properly

■ Is the freezer door closed completely? Push the door firmly

shut. If it will not shut all the way, see “The doors will not close completely” later in this section.

■ Is the ice bin installed correctly? For models with an interior

ice bin, push the ice bin in all the way. If the ice bin does not go in all the way, it may not be put in straight. Pull it out and try again. For models with an ice bin located on the freezer door, the bin should sit level. To remove the bin, press the release button on the right side of the bin and lift straight up. Replace the bin in the door making sure it is properly aligned and snapped securely into place. See “Ice Maker and Storage Bin.”

■ Has the wrong ice been added to the bin? Use only cubes

produced by the current ice maker. If other cubes have been added, remove all cubes and check to see that none have become stuck in the delivery chute.

■ Has the ice frozen in the ice bin? Shake the ice bin to

separate cubes. If cubes do not separate, empty bin and wait 24 hours for ice to restock.

■ Has the ice melted around the auger (metal spiral) in the

ice bin? Dump the ice cubes and clean the ice bin completely. Allow 24 hours for the ice maker to restock. Do not try to remove the melted ice with a sharp object. You could damage the ice bin.

■ Is ice stuck in the delivery chute? Clear the ice from the

delivery chute with a plastic utensil. Do not use anything sharp to remove the ice. You could cause damage.

WARNING

Cut Hazard Use a sturdy glass when dispensing ice. Failure to do so can result in cuts.

■ Is the ice dispenser stalling while dispensing “crushed”

ice? Stop dispensing ice. Change the ice button from “crushed” to “cubed.” Depress the ice dispenser arm using a sturdy glass. If cubed ice dispenses correctly, depress the button for “crushed” ice and begin dispensing again. See “Water and Ice Dispensers.”

■ Is there ice in the bin? See “The ice maker is not producing

ice” earlier in this section.

■ Has the dispenser arm been held in too long? Release

dispenser arm. Ice will stop dispensing when the arm is held in too long. Wait three minutes for dispenser motor to reset before using again. It is best to take large amounts of ice directly from the ice bin, not through the dispenser.

The ice storage bin is difficult to remove

WARNING

The water dispenser will not operate properly

■ Has the water system not filled? The water system needs to

be filled the first time it is used. Use a sturdy container to depress the water dispenser bar until the water begins to flow. Flush the water system by dispensing and discarding 6 qt (5.7 L) of water. Cleaning the system will take approximately 3 to 4 minutes and will help clear air from the line. Additional flushing may be required in some households. See “Water and Ice Dispensers.”

■ Is the water shutoff valve not turned on or the water line

connected at the source? Make sure the water shutoff valve is turned on and the water source is connected to the refrigerator. See “Connect Water Line to Refrigerator” in the Installation Instructions.

■ Is the water shutoff valve clogged or incorrectly installed?

See “Connect Water Line to Refrigerator” in the Installation Instructions. If clogging or installation is not a problem, call for service or contact a plumber.

■ Is there a kink in the home water source line? If you find or

suspect a kink in the water line, call for service.

■ Is there a water filter installed on the refrigerator? The filter

may be clogged or incorrectly installed. First, check the filter installation instructions to ensure that the filter was installed correctly and is not clogged. If installation or clogging is not a problem, call for service.

Water is leaking from the dispenser

■ Glass not being held under the dispenser long enough?

Hold the glass under the dispenser 2 to 3 seconds after releasing the dispenser lever.

■ Is there a water filter installed on the refrigerator? The

water filtration system may have air in the lines, causing water to drip. Additional flushing may help clear air from the lines. Normal dispenser use should flush air from the lines within 24 to 72 hours.

Cut Hazard Use a sturdy glass when dispensing ice. Failure to do so can result in cuts.

Is the ice storage bin difficult to remove (on some models)?

For models with an ice storage bin located on the freezer door, select “cubed” ice. Using a sturdy glass, quickly depress and release the ice dispenser lever. Open the freezer door, depress the release button on the ice storage bin and lift upward. See “Ice Maker and Storage Bin.”

Water flow from the dispenser decreases noticeably

Is there a water filter installed on the refrigerator?

The filter may be full or incorrectly installed. Remove the water filter cartridge. See “Water Filtration System.” Operate the dispenser. If the water flow increases noticeably, replace the filter.

The dispenser water is not cool enough

The doors will not close completely

■ Has the refrigerator been newly installed? Allow 24 hours

for the refrigerator to cool completely.

■ Has a large amount of water been recently dispensed?

Allow 24 hours for the water to cool completely.

■ Has water not been recently dispensed? The first glass of

water may not be cool. Discard the first glass of water.

The divider between the two compartments is warm

The warmth is probably due to normal operation of the automatic exterior moisture control. If still concerned, call for service.

Temperature is too warm

■ Are the air vents blocked in either compartment? This

obstructs cold air movement between the compartments. Remove any objects from in front of the air vents. See “Ensuring Proper Air Circulation” for the location of air vents.

■ Are the door(s) opened often? The refrigerator will warm

when this occurs. Keep the refrigerator cool by getting all items out at one time, keeping food organized, and closing the door as soon as possible.

■ Has a large amount of food just been added to the

refrigerator or freezer? Adding a large amount of food warms the refrigerator. It can take several hours for the refrigerator to return to the normal temperature.

■ Are the controls set correctly for the surrounding

conditions? See “Using the Control(s).”

■ Is the refrigerator not cooling? For models with digital

controls, turn the unit OFF then ON again to reset. See “Using the Control(s).” If this does not correct the problem, call for service.

There is interior moisture buildup

■ Are the air vents blocked in the refrigerator? Remove any

objects from in front of the air vents. See “Ensuring Proper Air Circulation” for the location of air vents.

■ Are the door(s) opened often? Avoid humidity buildup by

getting all items out at one time, keeping food organized, and closing the door as soon as possible.

■ Is the room humid? It is normal for moisture to build up

inside the refrigerator when the room air is humid.

■ Is the food packaged correctly? Check that all food is

securely wrapped. Wipe off damp food containers before placing in the refrigerator.

■ Are the controls set correctly for the surrounding

conditions? See “Using the Control(s).”

■ Was a self-defrost cycle completed? It is normal for

droplets to form after the refrigerator self-defrosts.

■ Are food packages blocking the door open? Rearrange

containers so that they fit more tightly and take up less space.

■ Is the ice bin out of position? For models with an interior ice

bin, push the ice bin in all the way. If the ice bin does not go in all the way, it may not be put in straight. Pull it out and try again. For models with an ice bin located on the freezer door, the bin should sit level. To remove the bin, press the release button on the right side of the bin and lift straight up. Replace the bin in the door making sure it is properly aligned and snapped securely into place. See “Ice Maker and Storage Bin.”

■ Are the pans, shelves, bins, or baskets out of position?

Put the crisper cover and all pans, shelves, bins, and baskets back into their correct positions. See “Crisper Drawers and Covers” for more information.

■ Does the refrigerator wobble or seem unstable? Level the

refrigerator. See “Adjust Doors” and “Level Refrigerator” in the Installation Instructions.

The doors are difficult to open

WARNING

Explosion Hazard Use nonflammable cleaner. Failure to do so can result in death, explosion, or fire.

Are the gaskets dirty or sticky? Clean gaskets according to the directions in “Cleaning.”

ASSISTANCE OR SERVICE

Before calling for assistance or service, please check “Troubleshooting.” It may save you the cost of a service call. If you still need help, follow the instructions below.

When calling, please know the purchase date and the complete model and serial number of your appliance. This information will help us to better respond to your request.

If You Need Replacement Parts

If you need to order replacement parts, we recommend that you only use factory specified replacement parts. Factory specified replacement parts will fit right and work right because they are made with the same precision used to build every new THERMADOR

To locate factory specified replacement parts in your area, call

1-800-944-2904.

Call the Thermador Customer Interaction Center toll free:

1-800-944-2904. Our consultants provide assistance with:

■ Features and specifications on our full line of appliances.

■ Referrals to local dealers.

For Further Assistance

If you need further assistance, you can write to Thermador with any questions or concerns at:

BSH Home Appliances 5551 McFadden Ave. Huntington Beach, CA 92694

Please include a daytime phone number in your correspondence.

appliance.

In the U.S.A.

WATER FILTER

CERTIFICATIONS

In Canada

Call the Thermador Customer Interaction Center toll free: 1-800-944-2904 Monday to Friday 5:00 a.m. - 6:00 p.m. (PST). Saturday 8:30 a.m. - 4:30 p.m. (PST).

Our consultants provide assistance with:

■ Features and specifications on our full line of appliances.

■ Referrals to local dealers.

For Service in Canada

Call 1-800-944-2904. Thermador Canada designated service technicians are trained to fulfill the product warranty and provide after-warranty service, anywhere in Canada.

For Further Assistance

If you need further assistance, you can write to Thermador Canada with any questions or concerns at:

BSH Home Appliances 5551 McFadden Ave. Huntington Beach, CA 92694

Please include a daytime phone number in your correspondence.

Accessories

To order replacement parts, in the U.S. or Canada, call

1-800-944-2904 for the authorized parts distributor in your area. Stainless Steel Cleaner and Polish:

Order Part #4396920.

Replacement Filter:

Order Part #2255709 (LC400V).

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