www.thepondguy.com
866-POND-HELP (766.3435)
www.thepondguy.com
866-POND-HELP (766.3435)
RapidFlo™ Series
Asynchronous Pond & Waterfall Pumps
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Installation & Maintenance For
Models:
• RapidFlo™ 3000
(Item #120970)
• RapidFlo™ 4000
(Item #120971)
• RapidFlo™ 5000
(Item #120978)
3-Year WarrantY
111_12
TROUBLESHOOTING
SYMPTOM POSSIBLE SOLUTIONS
Pump does not turn on.
• Power cord not connected.
• Circuit Breaker Tripped.
• Faulty GFI.
Pump turns on then shuts o.
• Pump is getting hot due to low water level or because
intake is clogged.
• Pump is plugged into an extension cord resulting in low
voltage.
Reduced water ow.
• Pump is plugged with debris.
• Clean pump intake.
• Tubing is clogged with debris.
• Low water level.
WARRANTY
The Pond Guy® will repair or replace any RapidFlo™ found to be defective within 3 years of the
original purchase date. This limited warranty is extended exclusively to the original purchaser
beginning from the date of original receipt. Abuse or misuse of this product voids all warranty. In
case of warranty claims, the product must be retur ned to place of purchase accompanied with the
original receipt.
E204083
SAFETY
WARNING: FOR YOUR PROTECTION, ALWAYS UNPLUG THE UNIT FROM THE POWER SOURCE BEFORE
INSTALLING OR SERVICING. SHOULD THE UNIT APPEAR TO BE NOT WORKING, DO NOT ATTEMPT TO REACH,
REMOVE, OR DISASSEMBLE BEFORE DISCONNECTING IT FROM THE POWER SOURCE.
1. ALWAYS use a properly grounded AC outlet. Do not immerse the RapidFlo™ plug in water or attempt to
use a wet plug.
2. Provide a “drip loop” for the power cord. This is a loop in the cord below the level of the receptacle or
plug that prevents water from traveling along the cord in the direction of the receptacle.
3. Be sure that a ground fault circuit interrupter (GFCI) is installed in the branch circuit supplying the pond
equipment.
4. NEVER remove the ground pin from the plug.
5. The RapidFlo™ is not suitable for use in swimming pools, swimming ponds, or other situations where
humans may make bodily contact with the water.
6. The power cable cannot be replaced. If the power cable becomes damaged, the RapidFlo™ should be
discarded.
IMPORTANT: The Pond Guy®, Inc. is not responsible for losses, injury or death resulting from a
failure to follow these safety precautions, misuse or abuse of equipment.
TECHNICAL SPECS
MODEL POWER WATT AGE
GPH @
0’ HEAD
GPH @
5’ HEAD
GPH @
10’ HEAD
GPH @
15’ HEAD
MAX
HEAD
OUTLET
RapidFlo™ 3000 120V 60Hz 321 Watts 3,300 GPH 2,600 GPH 1,400 GPH 900 GPH 20’
2” FPT or
1 ½” MPT
RapidFlo™ 4000 120V 60Hz 414 Watts 4,300 GPH 3,900 GPH 3,100 GPH 2,500 GPH 28’
2” FPT or
1 ½” MPT
RapidFlo™ 5000 120V 60Hz 528 Watts 5,300 GPH 4,900 GPH 4,200 GPH 3,300 GPH 32’
2” FPT or
1 ½” MPT
INSTALLATION
Once tubing and/or check valve has been connected, the pump is ready for operation. Place the pump
directly in your pond or skimmer box and connect to power outlet. The pump must be completely
submerged in water when operating. For best results, the pump should be placed on a at surface away
from areas with excessive sludge or algae mats. RapidFlo™ pump’s should not be frozen in
the water.
MAINTENANCE & TROUBLESHOOTING
There are no parts that need lubrication or special maintenance. For general maintenance or when ow
rates become visually reduced, follow these steps:
1) Unplug pump and move to a dry area.
2) Clean debris from pump intake.
3) Wipe pump clean & rinse with water
4) Reinstall pump in pond or skimmer box & restore power
NOTE
• Cleaning frequency will depend on the conditions under which the pump is being used.
• Never let the pump run dry.
• When winterizing your pump, submerge in a 5 gallon bucket of water in a temperature controlled area.
This will keep seals wet to avoid the possibility of drying out and cracking. Do not allow storage
water to freeze.
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RapidFlo™ Series
Asynchronous Pond & Waterfall Pumps
Installation & Maintenance Instructions
WARNING
!
• Risk of electric shock, do not remove
cord and strain relief. Do not
connect conduit to pump.
• This pump has been evaluated for
use with water only.
• Reduce risk of electric shock during
operation of this pump requires the
provision of acceptable grounding.
• Risk of electric shock – This pump
has not been investigated for use in
swimming pool or marine areas.
• Do not connect to any voltage other
than that shown on the pump.
• Always disconnect from electrical
outlet before handling the pump.
• Operate pump completely
submerged for proper cooling.
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