The Identifier ID3300, ID3200 User Manual

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THE IDENTIFIER
ID3200/ID3300
USER’S GUIDE
DJ Systems, Inc
888-998-8929
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CONTENTS
MAG CARD TRANSACTION.................................... 3
ID MENU.................................................................... 5
MANUAL ENTRY TRANSACTION.......................... 5
REPORT..................................................................... 6
REPRINT RECEIPT................................................. ..6
EDIT FUNCTION....................................................... 7
EDIT FUNCTION SELECTIONS................................8
XMIT.........................................................................11
DIAGS........................................................................11
MORE........................................................................11
SAMPLE REPORTS................................................. 12
DOWNLOAD INSTRUCTIONS................................14
OPTIONAL FEATURES........................................... 20
PAPER SPECIFICATIONS........................................22
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The Identifier automatically initiates an age verification transaction whenever; a) a magnetic stripe encoded license is swiped through the terminal or, b) a barcode encoded license is scanned with the optional barcode wand.
The following describes the actions that occur for each transaction type. Note that whenever user input is required, The Identifier will timeout in approximately ten seconds if no entry is made, displaying NO INPUT
....... ...CANCELING, and return to the Main Menu
Screen.
MAG CARD TRANSACTION
Swipe a magnetic stripe encoded license through the terminal reader. One of the following messages will appear on the display after the license is swiped:
INVALID CARD - This means that the license is unreadable or not a valid license.
CARDHOLDER IS (21) YEARS OF AGE -This means that only track 2 (the date of birth/expiration date information on the license) was read and the age was computed. The details of this transaction are then saved* for later retrieval and a receipt is printed*. The reading of only one track can happen with a worn or damaged license.
*- Only if the respective option is selected.
CARD EXPIRED - This means that, based upon the
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expiration date contained on the magnetic stripe, the license is expired and no longer valid. CARD HOLDER IS UNDER 21 - This is displayed if the license holder is under 21 but over 17. The display blinks and is accompanied by an audible alarm. The same display will appear if the license holder is under 18 (with 18 replacing 21 above.)
INVALID XXX YYY - The Identifier analyzes the details of the data contained on a license. This display is shown if any one of those analyses finds something invalid on the license. A typical display would be where XXX = [dob] or [exp] for date of birth or expiration date respectively and YYY =[mth] or [day].
BARCODE TRANSACTION
Scan a barcode-encoded license with the optional barcode wand connected to The Identifier. The same information will be displayed/printed as for the MAG CARD TRANSACTION.
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ID MENU
This selection causes The Identifier to display various options. Depression of the key directly below ID MENU causes the following to be displayed:
MANUAL ENTRY>
REPORT>
REPRINT RECEIPT>
EDIT XMIT DIAGS MORE
Depression of the F1 key to the right of MANUAL ENTRY initiates a manual transaction. Depression of the F2 key to the right of REPORT initiates a batch report. Depression of the F3 key to the right of REPRINT RECEIPT initiates a reprint of the last transaction. Depression of the key directly below EDIT initiates the EDIT mode. Depression of the key directly below XMIT initiates a direct or remote transmission of the batch. Depression of the key directly below DIAGS initiates The Identifier diagnostics. Finally, depression of the key directly below MORE returns the user to the main menu screen. Each of these options is described in detail below.
MANUAL ENTRY TRANSACTION
This transaction is used in the event that the barcode or magnetic stripe on the license in not readable or available. If the F1 key to the right of this display is depressed, the following is displayed: LICENSE # ?
Enter the license number utilizing the ID3200 keypad.
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Follow the entry with a depression of the ENTER key.
DATE OF BIRTH (MMDDYYYY)?
This is displayed after the license number entry. Follow the entry with a depression of the ENTER key. (Please note that a four-digit year is required).
The age is computed and the same messages appear as for the MAG CARD transaction.
REPORT
This selection causes a batch report to be printed, which contains all the information saved for all transactions since the batch was last deleted. To activate depress the key directly to the right of REPORT. The program will prompt for a report password. The default password is ‘111111’. Follow the password entry with a depression of the [ENTER] key. The batch report now begins printing. When completed, the program will prompt ‘BATCH DELETE?’. To delete the batch, depress the key directly below ‘YES’ on the display. To continue saving the batch, depress the key directly below ‘NO’ on the display.
REPRINT RECEIPT
This function is useful when a one-time receipt is needed when receipt printing is turned off or when during a normal receipt print the paper runs out or jams.
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EDIT FUNCTION
If the blue key directly below EDIT is depressed, the EDIT function is initiated and the following is displayed:
ENTER PASSWORD
The manger must enter the correct six-digit password followed by the ENTER key to continue. If the correct password is entered, the information below will appear (The default password shipped with The Identifier is “111111”.).
In each case, if there is an option to change information, depression of the blue key directly below YES will allow new data entry. That information is entered from the keypad followed by the ENTER key which will cause the next item to be displayed. If no change is desired, depress the blue key directly below NO and the next item will also be displayed.
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EDIT FUNCTION SELECTIONS
Name: (merchant name) Change? YES NO - merchant name change
Addr: (merchant address) Change? YES NO - merchant address change
City, St, Zip (merchant city, state, zip code) Change? YES NO - merchant city, state, zip change
Phone: (merchant phone #) Change? YES NO - merchant phone change
CHANGE MANAGER PASSWORD?
YES NO
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This allows the manager to change the EDIT mode password from the default “111111” to something more personal and private.
CHANGE REPORT PASSWORD?
YES NO - The batch report function requires a password which may be different from the EDIT mode password. It’s default value when The Identifier is shipped is “111111” (same as the EDIT mode password). The function allows the manager to change the report password to something more personal and private.
RECEIPT PRINT?
YES NO - This allows the manager to “turn off” receipt printing. If turned off, only the displa y will show the results of the license swipe or scan. Please note that even if this option is off, the REPRINT RECEIPT is still active.
BATCH?
YES NO - This allows manager to turn off saving transactions in the batch. If NO is selected, no transactions are saved for later reporting or uploading.
ENTER SENIOR AGE
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YES NO - This allows the manager to set the age for senior discounts (usually applies to restaurants, etc.). If this feature is not desired, set the age to 99 (default from factory).
CHANGE DATE/TIME?
YES NO - This function allows the manager to set the date and time in The Identifier. This is only necessary if, for some reason, the date/time gets corrupted in the terminal.
BATCH HOST PHONE (batch host phone #) CHANGE?
YES NO - This allows for entry of the phone number of the PC (running IDENTICOM) for purposes of uploading the batch remotely.
PROGRAM DOWNLOAD?
YES NO - This allows the manager to perform another program download of The Identifier. You will be notified by DJ Systems when a program upgrade containing new features is available.
INTERNAL PASSWORD?
This function is used by authorized DJ Systems personnel only. Simply depress the ENTER key to return to the
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Main Menu Screen.
XMIT - This function is used to transmit the batch file of all the transactions to a PC running the Identicom software. Once transmitted, the data can be used to form a customer database, etc. Once this function is selected, The Identifier will connect to the PC either directly or remotely. When the key below XMIT is depressed, the following is displayed:
REMOTE DIRECT XMIT XMIT
Press the key directly below REMOTE to perform a remote transmission of the batch (a telephone line needs to be connected to the back of the Identifier). Press the key directly below DIRECT to perform a direct transmission of the batch (a direct connect cable must be connected from the back of The Identifier to the PC running the Identicom software.
DIAGS - This function is for diagnostic purposes and should only be used under the supervision and direction of an authorized DJ Systems representative or distributor.
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MORE - Depressing the key directly below this menu item causes The Identifier to return to the Main Menu Screen.
SAMPLE REPORTS
RECEIPT EXAMPLE
____________________ THE IDENTIFIER
JOE’S MARKET 123 ANYSTREET ANYTOWN, CA 99999 555-1221 MID: 1234567890
DATE: 01/05/99 TIME: 11:06a Jane Doe 444 Elm Street Dallas, TX 43553 User Code: 123456 License #: 123457889 Expiration Date: 06/01/2002 Date of Birth: 07/17/1972 Jane Doe is 25 years of age.
Optionally prints the following lines if applicable:
****HAPPY BIRTHDAY**** ****SENIOR DISCOUNT****
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******MINOR*******
BATCH REPORT EXAMPLE
_______________________ ****BATCH REPORT**** THE IDENTIFIER JOE’S MARKET 123 ANYSTREET ANYTOWN, CA 99999 555-1221 12345678
DATE/TIME: 199703051327 JANE DOE 444 ELM STREET DALLAS, TX 93453 USER CODE: 123456 LICENSE #: 1234556789 EXPIRATION DATE: 06/01/2002 DATE OF BIRTH: 07/17/1972 AGE: 25
_______________________
(proceeds the same for each record in the batch)
_______________________ TOTAL COUNT = 10 UNDER 21 COUNT = 2
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UNDER 18 COUNT = 5 ****END OF BATCH****
ID3200
DOWNLOAD INSTRUCTIONS
FOR AN
EMPTY TERMINAL
Use these instructions for downloading an ID3200 with no program currently loaded. Note: First ensure that an active telephone line is plugged into the second telephone jack from the left as you’re looking at the back of the terminal.
1. Press the [0] key until ‘SYSTEM=xxxxxxxx’ appears on the display.
2. Press the [0] key again.
3. The terminal will prompt for three parameters, *ZT, *ZA and *ZP which are the Terminal ID, Application Name and Download Phone #, respectively.
4. Enter in the appropriate values for each parameter as prompted.
5. Note – the Terminal ID will differ between states. If you know your terminal id, enter it for the ZT parameter. If not, use XX5000, where XX is your two character state code, e.g., TX for Texas. Examples: TX5000 for Texas, CA5000 for California, MN5000 for Minnesota, etc. The download phone # (*ZP) is 17149219788 and the Application Name (*ZA) is IDC9902**.
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6. When all three parameters have been loaded, the terminal will prompt for “FULL or PARTIAL”. Depress the [ENTER] key and the terminal will dial the download PC and perform the download.
7. The display shows the progress of the download by initially displaying 10 dashes and changing each dash from left to right into an asterisk as successive 10% increments of the download are completed.
8. “DOWNLOAD DONE CP” will be displayed upon completion of the download.
9. Depress the [CLEAR] key until the message “CODE = xxxx” appears.
10. Call the main office for the appropriate passcode.
** - To enter alphabetic characters on The Identifier, follow these steps:
1. Find the ke y with the alphabetic character you want. Depress that key.
2. Depress the [alpha] key until the character is displayed.
Example: To enter FOX , the foll owing sequence would be used: [3][alpha][alpha][alpha] ( for the ‘F’) [6][alpha][alpha][alpha] (for the ‘O’) [9][alpha][alpha] (for the ‘X’)
If The Identifier does not prompt you for *ZT,*ZP and *ZA, while following the above instructions, perform the following steps:
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1. Depress the [clear] key until the display is back to SYSTEM = xxxxxxxx.
2. Depress the [7] key twice. “Recall what” will be displayed
3. Enter [*][Z][T][enter]. “*ZT = xxxx” will be displayed.
4. Depress the backspace key. “*ZT=” will be displayed.
5. Enter the terminal id followed by the [enter] key.
6. Depress the [clear] key. “Recall what” will be displayed.
7. Enter [*][Z][P][enter]. “*ZP = xxxx” will be displayed.
8. Depress the backspace key. “*ZP=” will be displayed.
9. Enter the download phone # followed by the [enter] key.
10. Depress the [clear] key. “Recall what” will be displayed.
11. Enter [*][Z][A][enter]. “*ZA = xxxx” will be displayed.
12. Depress the backspace key. “*ZA=” will be displayed.
13. Enter the application name followed by the [enter] key.
14. Depress the [clear] key until the “SYSTEM = xxxxxxxx” message is displayed
15. Depress the [0] key followed by the [enter] key and the dial out will begin.
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ID3200
DOWNLOAD INSTRUCTIONS
ALREADY LOADED TERMINAL
Follow these instructions to perform a new download on The Identifier ID3200.
1. Plug a phone line into the second telephone jack from the left looking at the back of the ID3200.
2. Depress the key below “ID MENU” on the ID3200.
3. Depress the key below “EDIT”.
4. The ID3200 will prompt you for a password. Enter the default password ‘111111’ or the new password if it has been changed, followed by the ENTER key.
5. The following menu items will appear across the bottom of the display screen: EDIT XMIT DIAGS MORE. Depress the purple key under “MORE”.
6. The following items will now be displayed across the bottom of the display screen:
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PROGRAM MORE DOWNLOAD
7. Depress the purple key under “PROGRAM DOWNLOAD”.
8. The following will be appear on the display screen: PROGRAM DOWNLOAD?
YES NO To initiate a program download, depress the purple key. be low “YES”. To cancel the operation, depress the purple key under “NO”.
9. The ID3200 will now dial The Identifier download PC and perform the program download. If “NO LINE” is displayed, it means that a) there is no dial tone on the line that is connected to The Identifier, b) The telephone line is connected to the wrong telephone jack on the back of The Identifier (see step #1), or c) Either the wall connection or The Identifier connection of the telephone line is not secure. When the problem is corrected return to step #1 and try again. If the connection is correct and there is a dial tone, The Identifier will display “DIALING” and a phone number. When it is connected to the d ownload PC, the top line of The Identifier will be filled with ten dashes. Each dash will successively change t o an asterisk from left to right as the download progresses. When completed, the ID3200 will display, “DOWNLOAD DONE CP”.
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10. Depress the CLEAR key three times. The ID3200 will display “CODE = xxxxx”, where xxxxx is some number. Call 888-998-8929 for the unlock code and the ID3200 will be ready for operation.
11. Note – ‘NO LINE’ or ‘NO DIAL TONE’ is displayed at the beginning of the download, the telephone line going into The Identifier does not have a dial tone.
If other error messages such as ‘LOST COMM W/HOST’ or ‘COMM FAILED’ are displayed, try the procedure again.
If ‘DOWNLOAD NEEDED’ is displayed after a failed download, the download instructions f or an empty terminal must be used.
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OPTIONAL FEATURES
1. Credit Card Validation – If this option is enabled, “CC” appears directly to the left of the F2 key. Depressing the F2 key followed by a credit card swipe will display a) the name on the card and b) the account number. This feature is used to validate the integrity of a credit card when used in conjunction with a driver’s license.
2. Member Feature – If this feature is enabled, depressing the F1 key prior to a license swipe allows the user to add or delete a member from the database held in The Identifier. This is primarily used to prohibit certain individuals from entrance into an establishment.
The following procedure would be used:
a) Depress the F1 key and swipe a license. b) The following information will be
displayed:
ADD DELETE MEMBER MEMBER CANCEL
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If the key below “ADD MEMBER” is depressed, the swiped license number will be added to the non-member database. If the key below “DELETE MEMBER” is depressed, the license number swiped will be deleted from the non-member database if it was added previously. Depressing the key below “CANCEL” simply cancels the operation.
Under normal usage, i.e., when the F1 key is not depressed, any license swiped will be checked against the non-member database and if a match is found, the following message is displayed:
NON-MEMBER NON_MEMBER
Depression of any key will return The Identifier
to the main screen.
3. Check License Feature – If this feature is enabled and a license swipe license swipe results in an age less than thirty, The Identifier will display “CHECK LICENSE PHOTO”. This is used to help ensure that the clerk checks the license thoroughly for anyone near the age of 21.
4. Count Feature – Depressing the purple key below
the word “COUNT” causes a display of the total number of licenses swiped since the last batch delete. This is a method of ensuring that clerks are actually using The Identifier on a regular basis.
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PAPER SPECIFICATIONS
Paper Type: Thermal-sensitive roll paper, single ply
Width: 57mm
Length: 25 Meters or 35 Meters
Diameter: Outer: 47 mm for 25 meter length Outer: 56 mm for 35 meter length
Inner: 12 mm
Thickness: 0.06 mm nominal
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