This manual is the introduction of i Series, and to help user to know the operation
of the disk array system easily. Information contained in the manual has been
reviewed for accuracy, but not for product warranty because of the various
environments/OS/settings, Information and specification will be changed without
further notice. For any update information, please visit www.thecus.com and your
contact windows.
Copyright@2008, Thecus Technology Corp. All rights reserved.
Thank you for using Thecus Technology Corp. products; Please contact with
“sales@thecus.com” to get the latest user manual and firmware. If you have
any question, please e-mail to “sales@thecus.com
question as soon as possible.
The RAM size of i Series is recommended DDR-333 512MB or above. Please
A. Certification list............................................................... 63
B. Event notifications.......................................................... 65
C. Microsoft iSCSI Initiator.................................................. 70
D. MPIO and MC/S setup instructions................................ 75
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Chapter 1 RAID introduction
1.1 Features
i Series features:
• Gigabit LAN (x2) -to- SATA II (xN bays) RAID controller.
• RAID 6 ready.
• SATA II support with SATA I backward compatible.
• N-way mirror.
• On-line volume expansion and RAID level migration.
• Global/dedicated cache configuration by volume.
• S.M.A.R.T. enabled.
• Support Microsoft VDS (Virtual Disk Service).
• Disk roaming.
• MPIO ready (initiator driver support needed).
• MC/S ready (initiator driver support needed).
• Support iSCSI header and data digest.
• Support CHAP authentication.
With proper configuration, i Series can provide non-stop service with a high
degree of fault tolerance by the use of i Series RAID technology and advanced
array management features. For more detail, please contact with your direct
sales or email to “sales@thecus.com”.
i Series connects to the host system in iSCSI interface. It can be configured to
any RAID level. i Series provides reliable data protection for servers and the
RAID 6 function ready. The RAID 6 function allows two HDD failures without any
impact on the existing data. Data can be recovered from the remaining data and
parity drives. (Data can be recovered from the rest disks/drives.)
Thecus RAID system is the most cost-effective disk array system with
completely integrated high-performance and data-protection capabilities which
meet or exceed the highest industry standards, and the best data solution for
small/medium business (SMB) users.
Caution
Please refer to RAM certification list in Appendix A for more
detail.
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1.2 Terminology
The document uses the following terms:
RAID
PD
VG
UDV
CV
RAID is the abbreviation of “Redundant Array of Independent
Disks”. There are different RAID levels with different degree
of the data protection, data availability, performance to host
environment.
The Physical Disk belongs to the member disk of one specific
volume group.
Volume Group. A collection of removable media. One VG
consists of a set of UDVs and owns one RAID level attribute.
User Data Volume. Each VG could be divided into several
UDVs. The UDVs from one VG share the same RAID level,
but may have different volume capacity.
Cache Volume. i Series uses the on board memory as cache.
All RAM (except for the part which is occupied by the
controller) can be used as cache. User can divide the cache
for one UDV or sharing among all UDVs. Each UDV will be
associated with one CV for data transaction. Each CV could
be assigned different cache memory size.
LUN
GUI
RAID width,
RAID copy,
RAID row
(RAID cell in
one row)
Logical Unit Number. A logical unit number (LUN) is an
unique identifier used on a iSCSI connection which enables it
to differentiate among separate devices (each of which is a
logical unit).
Graphic User Interface.
RAID width, copy and row are used to describe one VG.
3. One RAID 10 volume over 3 4-disk RAID 1 volume:
RAID width=1; RAID copy=4; RAID row=3.
- 6 -
WT
WB
RO
DS
GS
Write-Through cache write policy. A caching technique in
which the completion of a write request is not signaled until
data is safely stored on non-volatile media. Each data is
synchronized in both data cache and the accessed physical
disks.
Write-Back cache write policy. A caching technique in which
the completion of a write request is signaled as soon as the
data is in cache and actual writing to non-volatile media
occurs at a later time. It speeds up system write performance
but needs to bear the risk where data may be inconsistent
between data cache and the physical disks in one short time
interval.
Set the volume to be Read-Only.
Dedicated Spare disks. The spare disks are only used by one
specific VG. Others could not use these dedicated spare disks
for any rebuilding purpose.
Global Spare disks. GS is shared for rebuilding purpose. If
some VGs need to use the global spare disks for rebuilding,
they could get the spare disks out from the common spare
disks pool for such requirement.
DC
GC
DG
S.M.A.R.T.
WWN
HBA
MPIO
MC/S
NIC
Dedicated Cache.
Global Cache.
DeGraded mode. Not all of the array’s member disks are
functioning, but the array is able to respond to application
read and write requests to its virtual disks.
Self-Monitoring Analysis and Reporting Technology.
World Wide Name.
Host Bus Adapter.
Multi-Path Input/Output.
Multiple Connections per Session
Network Interface Card.
- 7 -
iSCSI
CHAP
iSNS
Internet Small Computer Systems Interface.
Challenge Handshake Authentication Protocol. An optional
security mechanism to control access to an iSCSI storage
system over the iSCSI data ports.
Internet Storage Name Service.
1.3 RAID levels
RAID 0
RAID 1
N-way
mirror
RAID 3
Disk striping. RAID 0 needs at least one hard drive.
Disk mirroring over two disks. RAID 1 needs at least two hard
drives.
Extension to RAID 1 level. It has N copies of the disk.
Striping with parity on the dedicated disk. RAID 3 needs at
least three hard drives.
RAID 5
RAID 6
RAID 0+1
RAID 10
JBOD
Striping with interspersed parity over the member disks. RAID
3 needs at least three hard drives.
2-dimensional parity protection over the member disks. RAID
6 needs at least four hard drives.
Mirroring of the member RAID 0 volumes. RAID 0+1 needs at
least four hard drives.
Striping over the member RAID 1 volumes. RAID 10 needs at
least four hard drives.
The abbreviation of “Just a Bunch Of Disks”. JBOD needs at
least one hard drive.
- 8 -
Chapter 2 Getting started
2.1 Before starting
Before starting, prepare the following items.
1. Check the “Certification list” in Appendix A to confirm the hardware
setting is fully supported.
2. Read the latest release notes before upgrading. Release notes
accompany with release firmware.
3. A server with a NIC or iSCSI HBA.
4. CAT 5e, or CAT 6 network cables for management port and iSCSI data
ports. Recommend CAT 6 cables for best performance.
5. Prepare storage system configuration plan.
6. Management and iSCSI data ports network information. When using
static IP, please prepare static IP addresses, subnet mask, and default
gateway.
7. CHAP security information, including CHAP usernames and secrets.
(Optional)
2.2 iSCSI introduction
iSCSI (Internet SCSI) is a protocol which encapsulates SCSI (Small Computer
System Interface) commands and data in TCP/IP packets for linking storage
devices with servers over common IP infrastructures. iSCSI provides high
performance SANs over standard IP networks like LAN, WAN or the Internet.
IP SANs are true SANs (Storage Area Networks) which allow few of servers to
attach to an infinite number of storage volumes by using iSCSI over TCP/IP
networks. IP SANs can scale the storage capacity with any type and brand of
storage system. In addition, using any type of network (Ethernet, Fast Ethernet,
Gigabit Ethernet) and combining operating systems (Microsoft Windows, Linux,
Solaris, …etc.) within the SAN network. IP-SANs also include mechanisms for
security, data replication, multi-path and high availability.
Storage protocol, such as iSCSI, has “two ends” in the connection. These ends
are the initiator and the target. In iSCSI we call them iSCSI initiator and iSCSI
target. The iSCSI initiator requests or initiates any iSCSI communication. It
requests all SCSI operations like read or write. An initiator is usually located on
the host/server side (either an iSCSI HBA or iSCSI SW initiator).
- 9 -
The iSCSI target is the storage device itself or an appliance which controls and
serves volumes or virtual volumes. The target is the device which performs SCSI
commands or bridges it to an attached storage device. iSCSI targets can be
disks, tapes, RAID arrays, tape libraries, and etc.
Host 1
(initiator)
NIC
Host 2
(initiator)
iSCSI
HBA
IP SAN
iSCSI device 1
(target)
iSCSI device 2
(target)
Figure 2.2.1
The host side needs an iSCSI initiator. The initiator is a driver which handles the
SCSI traffic over iSCSI. The initiator can be software or hardware (HBA). Please
refer to the certification list of iSCSI HBA(s) in Appendix A. OS native initiators or
other software initiators use the standard TCP/IP stack and Ethernet hardware,
while iSCSI HBA(s) use their own iSCSI and TCP/IP stacks on board.
Hardware iSCSI HBA(s) would provide its initiator tool. Please refer to the
vendors’ HBA user manual. Microsoft, Linux and Mac provide software iSCSI
initiator driver. Below are the available links:
1. Link to download the Microsoft iSCSI software initiator:
Please refer to Appendix C for Microsoft iSCSI initiator installation
procedure.
2. Linux iSCSI initiator is also available. For different kernels, there are
different iSCSI drivers. Please check Appendix A for software iSCSI
initiator certification list. If user needs the latest Linux iSCSI initiator,
please visit Open-iSCSI project for most update information. LinuxiSCSI (sfnet) and Open-iSCSI projects merged in April 11, 2005.
- 10 -
Open-iSCSI website: http://www.open-iscsi.org/
Open-iSCSI README: http://www.open-iscsi.org/docs/README
Features: http://www.open-iscsi.org/cgi-bin/wiki.pl/Roadmap
Support Kernels:
Thecus i Series only support SSH for remote control. For
using SSH, the IP address and the password is required for
login.
2.4 Enclosure
2.4.1 LCM
There are four buttons to control LCM (LCD Control Module), including:
c (up), d (down), ESC (Escape), and ENT (Enter).
After booting up the system, the following screen shows management port IP and
model name:
192.168.1.100
i Series ←
Press “ENT”, the LCM functions “Alarm Mute”, “Reset/Shutdown”, “Quick Install”, “View IP Setting”, “Change IP Config” and “Reset to Default” will
rotate by pressing c (up) and d (down).
When there is WARNING or ERROR level of event happening, the LCM shows
the event log to give users more detail from front panel too.
- 12 -
The following table is function description.
Alarm Mute
Reset/Shutdown
Quick Install
Mute alarm when error occurs.
Reset or shutdown controller.
Quick three steps to create a volume. Please refer to
section 3.3 for operation in web UI.
View IP Setting
Change IP
Config
Display current IP address, subnet mask, and gateway.
Set IP address, subnet mask, and gateway. There are 2
selections, DHCP (Get IP address from DHCP server) or
set static IP.
Reset to Default
Reset to default sets password to default: admin, and
Caution
Before power off, it is better to execute “Shutdown” to flush
the data from cache to physical disks.
2.4.2 System buzzer
The system buzzer features are describing in the following:
1. The system buzzer alarms 1 second when system boots up
successfully.
2. The system buzzer alarms continuously when there is error level event
happened. The alarm will be stopped after mute.
3. The alarm will be muted automatically when the error situation is
resolved. E.g., when RAID 5 is degraded and alarm rings immediately,
after user changes/adds one physical disk for rebuilding, and when the
rebuilding is done, the alarm will be muted automatically.
2.4.3 LED
The LED features are describing as follows:
1. Marquee/Disk Status/Disk Rebuilding LED: The Marquee/Disk
Status/Disk Rebuilding LEDs are displayed in the same LEDs. The
LEDs behave for different functions in different stages.
I. Marquee LEDs: When system powers on and succeeds to boot
up, the Marquee LED acts until the system is booting successful.
II. Disk status LEDs: the LEDs reflect the disk status for the tray.
Only On/Off situation.
III. Disk rebuilding LEDs: the LEDs are blinking when the disks are
under rebuilding.
2. Disk Access LED: Hardware activated LED when accessing disks (IO).
3. Disk Power LED: Hardware activated LED when the disks are plugged
in and powered.
4. System status LED: Used to reflect the system status by turn on the
LED when error occurs or RAID malfunctioning happens.
5. Management LAN port LED: GREEN LED is for LAN transmit/receive
indication. ORANGE LED is for LAN port 10/100 LINK indication.
6. BUSY LED: Hardware activated LED when the front-end channel is
busy.
7. POWER LED: Hardware activated LED when system is powered on.
- 14 -
Chapter 3 Web GUI guideline
3.1 GUI hierarchy
The below table is the hierarchy of i Series GUI.
Æ
Quick Install
System Config
System name
IP address
Language
Login config
Password
Messenger
System log
Event log
iSCSI config
Entity Property
CHAP account
Session
Volume config
Physical disk
Volume group
User data
Volume
Cache volume
Logical unit
Enclosure management
SES config
Hardware
monitor
S.M.A.R.T.
Date
Mail
SNMP
server
NIC
Node
UPS
Step 1 / Step 2 / Step 3 / Confirm
System name
Æ
DHCP / Static / Address / Mask / Gateway / DNS /
Æ
HTTP port / HTTPS port / SSH port
Language
Æ
Auto logout / Login lock
Æ
Old password / Password / Confirm
Æ
Time zone / Date / Time / NTP Server
Æ
Mail-from address / Mail-to address / Sent events /
Æ
SMTP relay / SMTP server / Authentication / Account /
Password / Confirm / Send test mail
SNMP trap address / Community / Send events
Æ
Messenger IP/hostname / Send events
Æ
Server IP/hostname / Port / Facility / Event level
Æ
Filter / Download / Mute / Clear
Æ
Entity name / iSNS IP
Æ
IP settings for iSCSI ports / Become default gateway /
Æ
Set Jumbo Frame
Change Authentication
Æ
Delete
Æ
Create /Delete
Æ
Free disks / Global spares / Dedicated spares / More
Æ
information / Auto Spindown
Create / Delete / More information / Rename / Migrate
Æ
Attach / Create / Delete / More information / Rename /
Æ
Extend / Set read/write mode
Create / Delete / More information / Resize
Æ
Attach / Detach
Æ
Enable / Disable
Æ
Auto shutdown
Æ
Æ
UPS Type / Shutdown Battery Level / Shutdown Delay
Æ
/ Shutdown UPS
- 15 -
Maintenance
Logout
Upgrade
Info
Reset to default
Config import &
export
Shutdown
Browse the firmware to upgrade / Export config
Æ
System information
Æ
Sure to reset to factory default?
Æ
Import/Export / Import file
Æ
Reboot / Shutdown
Æ
Sure to logout?
3.2 Login
i Series supports graphic user interface (GUI) to operate the system. Be sure to
connect the LAN cable. The default IP address is 192.168.1.100; open the
browser and enter:
http://192.168.1.100 (Please check IP address first on LCM)
Click any function at the first time; it will pop up a dialog for authentication.
Login name: admin
Default password: admin
After login, you can choose the function blocks on the left side of window to do
configuration.
Figure 3.2.1
There are four indicators at the top-right corner.
Figure 3.2.2
- 16 -
1. RAID light: Green means RAID works well. Red represents RAID
failure happening.
2.
3.
4. UPS light: Green is normal. Red represents abnormal UPS status.
Temperature light: Green is normal. Red represents abnormal
temperature.
Voltage light: Green is normal. Red represents abnormal voltage
status.
3.3 Quick install
It is easy to use “Quick install” function to create a volume. Depend on how
many physical disks or how many residual spaces on created VGs are free, the
system will calculate maximum spaces on RAID levels 0/1/3/5/6. “Quick install”
function will occupy all residual VG space for one UDV.
Quick Install function has a smarter policy. When the system is full inserted with
5 HDD, and all HDD are in the same size, Quick Install function lists all
possibilities and sizes among different RAID levels, Quick Install will use all
available HDD for the RAID level which user decides. But, when the system is
inserted with different sizes of HDD, e.g., 2*200G HDD and 3*80G, i Series also
lists all possibilities and combinations of different RAID Level and different sizes.
After user chooses RAID level, user may finds there are still some HDD are not
used (Free Status). The result is from i Series’s smarter policy on Quick Install
which gives user:
1. Biggest capacity of RAID level which user chooses and,
2. The fewest disk number for the RAID level/volume size.
- 17 -
Step 1: Select “Quick install” then choose the RAID level to set. Please refer to
Figure 3.3.1. After choosing the RAID level, click “”, which
links to another page, user can set up “LUN” here.
Figure 3.3.1
Step 2: Please select a LUN number. Access control of host would show as a
wildcard “*”, which means every host can access this volume. In this page, the
“Volume size” can be changed. The maximum volume size is shown. To re-enter
the size be sure it has to be less or equal to maximum volume size. Then click
“”.
Step 3: Confirm page. Click “” if all setups are correct. Then
a page with the “User data volume” just been created will be shown as Figure
3.3.2.
Done. You can start to use the system now.
Figure 3.3.2
(Figure 3.3.2: A RAID 0 user data volume with the UDV name “QUICK98273”, named by the
system itself, with the total available volume size 222GB.)
- 18 -
3.4 System configuration
“System config” selection is for the setup of “System name”, “IP address”,
“Language”, “Login config”, “Password”, “Date”, “Mail”, “SNMP”,
“Messenger” , “System log server” and view “Event log”.
Figure 3.4.1
3.4.1 System name
Select “System name” to change system name. Default system name
composed by model name and serial number of this system.
Figure 3.4.1.1
- 19 -
3.4.2 IP address
Select “IP address” to change IP address for remote administration usage.
There are 2 selections, DHCP (Get IP address from DHCP server) or static IP.
The default setting is Static IP (192.168.1.100 ) enabled. User can change the
HTTP, HTTPS, and SSH port number when the default port number is not
allowed on host/server.
Figure 3.4.2.1
3.4.3 Language
Select “Language” is to set the language shown in Web UI. The option “Auto
Detect” will be detected by browser language setting.
Figure 3.4.3.1
- 20 -
3.4.4 Login config
Select “Login config” is to set only one admin and set the auto logout timing.
The only one admin can prevent multiple users access the same controller in the
same time.
1. Auto logout: The options are (1) Disable; (2) 5 mins; (3) 30 mins; (4) 1
hour. The system will log out automatically when the user is no
response for a period of time.
2. Login lock: Disable/Enable. When the login lock is enabled, the system
allows only one user to login/modify the system settings.
Figure 3.4.4.1
3.4.5 Password
Select “Password” is for changing administrator password. The maximum
length of admin password is 12 characters.
Figure 3.4.5.1
- 21 -
3.4.6 Date
Select “Date” to set up the current date, time, and time zone before using or
synchronize time from NTP(Network Time Protocol) server.
Figure 3.4.6.1
3.4.7 Mail
Select “Mail” to enter at most 3 mail addresses for receiving the event
notification. Some mail servers would check “Mail-from address” and need
authentication for anti-spam. Please fill the necessary fields and select “Send test mail” to check whether the email works fine. User can also select which
levels of event logs are needed to be sent out by Mail. Default setting is only
ERROR and WARNING event logs enabled.
- 22 -
Figure 3.4.7.1
3.4.8 SNMP
Select “SNMP” to set up SNMP trap for alert via SNMP. It allows up to 3 SNMP
trap addresses. Default community setting is “public”. User can choose the event
log levels and the default value of SNMP is INFO event log enabled only.
Figure 3.4.8.1
There are many SNMP tools. The following web sites are for reference:
SNMPc: http://www.snmpc.com/
Net-SNMP: http://net-snmp.sourceforge.net/
- 23 -
3.4.9 Messenger
Select “Messenger” to set up pop-up message alert via Windows messenger
(not MSN). User must enable the service “Messenger” in Windows (Start Æ
Control Panel Æ Administrative Tools Æ Services Æ Messenger), and then event
logs can be received. It allows up to 3 messenger addresses. User can choose
the event log levels and the default values are WARNING and ERROR event
logs enabled only.
Figure 3.4.9.1
3.4.10 System log server
Select “System log server” to set up alert via syslog protocol. The default port
of syslog is 514. User can choose the facility and the event log level. The default
values of event level are WARNING and ERROR event logs enabled.
Figure 3.4.10.1
There are some syslog server tools. The following web sites are for reference:
WinSyslog: http://www.winsyslog.com/
Kiwi Syslog Daemon: http://www.kiwisyslog.com/
Most UNIX systems build in syslog daemon.
- 24 -
3.4.11 Event log
Select “Event log” to view the event messages. Press “Filter” button to choose
the display. Press “Download” button will save the whole event log as text file
with file name “log-ModelName-SerialNumber-Date-Time.txt”. Press “Clear”
button will clear event log. Press “Mute” button will stop alarm if system alerts.
Figure 3.4.11.1
For customizing your own display of event logs, there are total three display
methods, on Web UI/Console event log page, popup windows on Web UI, and on
LCM. The default setting of these three displays is WARNING and ERROR event
logs enabled on Web UI and LCM. The popup is default disabled.
Figure 3.4.11.2
The event log is displayed in reverse order which means the latest event log is on
the first page. The event logs are actually saved in the first four hard drives; each
hard drive has one copy of event log. For one controller, there are four copies of
event logs to guarantee users can check event log most of the time when there
is/are failed disk(s).
Tips
Please plug-in anyone of first four hard drives, and then event
logs can be saved and appeared in next system boot up.
Otherwise, event logs would be gone.
- 25 -
3.5 iSCSI config
“iSCSI config” selection is for the setup of “Entity Property”, “NIC”, “Node”,
“Session”, and “CHAP account”.
Figure 3.5.1
3.5.1 Entity property
Select “Entity property” to view the view the entity name of the controller, and
setup “iSNS IP” for iSNS (Internet Storage Name Service). Add an iSNS server
IP address to the iSNS servers list which the iSCSI initiator service can send
queries. The entity name cann’t be changed.
Figure 3.5.1.1
- 26 -
3.5.2 NIC
Select “NIC” to change IP addresses of iSCSI data ports.
Figure 3.5.2.2
(Figure 3.5.2.2: there are 2 iSCSI data ports.)
User can change IP address by clicking the button “” in the “DHCP”
column. There are 2 selections, DHCP (Get IP address from DHCP server) or
static IP.
Figure 3.5.2.3
Default gateway can be changed by clicking the button “” in the
“Gateway” column. There is only one default gateway.
Jumbo frame setting can be changed by clicking the button “
” in the
“Jumbo frame” column. Default setting is Disable.
3.5.3 Node
Select “Node” to view the target name for iSCSI initiator.The node name of i
Series exists by default and can not be changed.
Figure 3.5.3.1
- 27 -
CHAP:
CHAP is the abbreviation of Challenge Handshake Authorization Protocol. CHAP
is a strong authentication method used with point-to-point for user login. It’s a
type of authentication in which the authentication server sends the client a key to
be used for encrypting the username and password. CHAP enables the
username and password to transmitting in an encrypted form for protection.
1. Click “” in Auth column.
2. Select “CHAP”.
3. Go to / iSCSI config / CHAP page to create account and password.
Figure 3.5.3.2
Figure 3.5.3.3
4. Select “None” to disable CHAP.
Tips
After setting CHAP, the initiator in host/server should be set the
same Account/Password. Otherwise, user cannot login.
3.5.4 Session
Enter “Session” function; it will display iSCSI session and connection
information, including the following items:
1. Host (Initiator Name)
2. Error Recovery Level
3. Error Recovery Count
4. Detail of Authentication status and Source IP: port number.
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