Thecus Technology 1U4500R, 1U4500S User Manual

Thecus 1U4500R

1U4500S

User’s Manual

Copyright and Trademark Notice

Thecus and other names of Thecus products are registered trademarks of Thecus Technology Corp. Microsoft, Windows, and the Windows logo are registered trademarks of Microsoft Corporation. Apple, iTunes and Apple OS X are registered trademarks of Apple Computers, Inc. All other trademarks and brand names are the property of their respective owners. Specifications are subject to change without notice.

About This Manual

All information in this manual has been carefu lly verified to ensure its correctn ess. In case of an error, please provide us with your feedback. Thecus Technology Corporation reserves the right to modify the contents of this manual without notice.

Product name: Thecus 1U4500 Manual Version: 1.0 Release Date: January 2007

Limited Warranty

Thecus Technology Corporation guarantees all components of Thecus 1U4500 are thoroughly tested before they leave the factory and should function normally under general usage. In case of any system malfunctions, Thecus Technology Corporation and its local representatives and dealers are responsible for repair without cost to the customer if the product fails within the warranty period and under normal usage. Thecus Technology Corporation is not responsible for any damage or loss of data deemed to be caused by its products. It is highly recommended that users conduct necessary back-up practices.

Safety Warnings

For your safety, please read and follow the following safety warnings:

Read this manual thoroughly before attempting to set up your 1U4500.

Your 1U4500 is a complicated electronic device. DO NOT attempt to repair

it under any circumstances. In the case of malfunction, turn off the power immediately and have it repaired at a qualified service center. Contact your vendor for details.

DO NOT allow anything to rest on the power cord and DO NOT place the

power cord in an area where it can be stepped on. Carefully place connecting cables to avoid stepping or tripping on them.

Your 1U4500 can operate normally under temperatures between 0°C and

40°C, with relative humidity of 20% – 85%. Using the 1U4500 under extreme environmental conditions could damage the unit.

Ensure that the 1U4500 is provided with the correct supply voltage (AC

100V ~ 240V, 50/60 Hz, 3A). Plugging the 1U4500 to an incorrect power source could damage the unit.

Do NOT expose the 1U4500 to dampness, dust, or corrosive liquids.

Do NOT place the 1U4500 on any uneven surfaces.

DO NOT place the 1U4500 in direct sunlight or expose it to other heat

sources.

DO NOT use chemicals or aerosols to clean the 1U4500. Unplug the power

cord and all connected cables before cleaning.

DO NOT place any objects on the 1U4500 or obstruct its ventilation slots

to avoid overheating the unit.

Keep packaging out of the reach of children.

If disposing of the device, please follow your local regulations for the safe

disposal of electronic products to protect the environment.

About This Manual.........................................................................2

Limited Warranty........................................................................... 2

Safety Warnings ............................................................................ 3

Table of Contents .......................................................................... 4

Chapter 1: Introduction................................................................. 7

Overview...............................................................................................7

Product Highlights.................................................................................7

File Server...........................................................................................7

FTP Server...........................................................................................7

Backup Server .....................................................................................7

Printer Server ......................................................................................7

Redundant Power Supply (1U4500R).......................................................8

Package Contents..................................................................................8

Front Panel............................................................................................8

Hard Disk Trays.....................................................................................9

Rear Panel.............................................................................................9

1U4500R.............................................................................................9

1U4500S.............................................................................................9

Chapter 2: Hardware Installation ................................................ 10

Overview.............................................................................................10

Before You Begin.................................................................................10

Hard Disk Installation .........................................................................10

Cable Connections ...............................................................................10

Checking System Status ......................................................................11

System Status Normal.........................................................................11

System Trouble.................................................................................. 12

Chapter 3: First Time Setup......................................................... 13

Overview.............................................................................................13

Thecus Setup Wizard...........................................................................13

LCD Operation .....................................................................................15

LCD Controls......................................................................................15

Display Mode .....................................................................................15

USB Copy.................................................................................................16

Management Mode .............................................................................16

Typical Setup Procedure......................................................................16

Step 1: Network Setup........................................................................16

Step 2: RAID Creation.........................................................................17

Step 3: Create Local Users or Setup Authentication.................................17

Step 4: Create Folders and Set Up ACLs ................................................17

Step 5: Start Services.........................................................................17

Chapter 4: System Management.................................................. 18

Overview.............................................................................................18

Web Administration Interface .............................................................18

Menu Bar ..........................................................................................18

Language Selection .............................................................................19

Status Menu ........................................................................................20

Product Information............................................................................ 20

System/Service Status........................................................................ 20

System Information............................................................................21

Printer Status.....................................................................................21

Storage Management ..........................................................................22

Disks Information...............................................................................22

S.M.A.R.T. Information............................................................................... 23

RAID Information ............................................................................... 23

RAID Configuration.............................................................................24

RAID Level ...............................................................................................24

Disk Settings ............................................................................................25

Creating a RAID ........................................................................................25

Deleting a RAID ........................................................................................ 26

Advanced RAID Configuration...............................................................26

Folder Management ............................................................................ 27

Adding Folders..........................................................................................27

Editing Folders..........................................................................................28

Deleting Folders........................................................................................ 28

NFS Share................................................................................................ 28

Folder Access Control List (ACL) .................................................................. 29

System Snapshots..............................................................................30

Network Management .........................................................................30

WAN Configuration .............................................................................30

LAN Configuration...............................................................................31

DHCP Configuration ............................................................................ 32

Web Services Configuration..................................................................32

AFP (Apple Network Setup)..................................................................33

NFS Setup.........................................................................................33

User and Group Management ..............................................................34

Local User Configuration......................................................................34

Adding Users ............................................................................................ 34

Modifying Users.........................................................................................35

Deleting Users .......................................................................................... 35

Local Groups Configuration ..................................................................35

Adding Groups .......................................................................................... 36

Modifying Groups ......................................................................................36

Deleting Groups ........................................................................................36

ADS/NT Configuration .........................................................................36

System Management ...........................................................................37

System Notifications ...........................................................................37

System Logs......................................................................................38

Time and Date Settings.......................................................................39

System Configuration Backup and Restore ............................................. 39

Reset to Factory Default Settings..........................................................40

Upgrading System Firmware ................................................................40

Change Administrator Password............................................................41

Reboot and Shutdown System..............................................................41

Logout ..............................................................................................41

Chapter 5: Additional Feature Setup............................................ 42

Overview.............................................................................................42

FTP Server...........................................................................................42

Printer Server......................................................................................43

Windows XP SP2.................................................................................43

Windows Vista....................................................................................44

Chapter 6: Using the 1U4500....................................................... 47

Overview.............................................................................................47

Using WebDisk ....................................................................................47

Mapping a Client PC to the 1U4500......................................................48

Windows ........................................................................................... 48

Apple OS X........................................................................................48

File Backup..........................................................................................49

Nsync ...............................................................................................49

Adding an Nsync Task................................................................................ 49

Setting Up an Nsync Target on an Nsync Device.............................................50

Setting Up an Nsync Target on Another Device .............................................. 50

Designating 1U4500 as an Nsync Target....................................................... 50

Thecus Backup Utility..........................................................................51

Windows XP Data Backup ....................................................................52

Apple OS X Backup Utilities..................................................................52

Chapter 7: Tips and Tricks........................................................... 53

USB and eSATA Storage Expansion......................................................53

Adding a Spare Disk ............................................................................53

Target USB ..........................................................................................53

Remote Administration........................................................................54

Part I - Setup a DynDNS Account..........................................................54

Part II - Enable DDNS on the Router .....................................................54

Part III - Setting up Virtual Servers (HTTPS) ..........................................54

Firewall Software Configuration..........................................................55

Replacing Damaged Hard Drives .........................................................55

Hard Drive Damage ............................................................................55

Replacing a Hard Drive........................................................................ 55

RAID Auto-Rebuild.............................................................................. 55

Replacing a Failed Power Supply (1U4500R).......................................56

Chapter 8: Troubleshooting......................................................... 57

Forgot My Password............................................................................57

Forgot My Network IP Address............................................................57

Resetting NAS IP Address and Admin Password..................................57

Can't Map a Network Drive in Windows XP..........................................57

Restoring Factory Defaults..................................................................58

Problems with Time and Date Settings................................................58

Appendix A: Product Specifications ............................................. 59

Hardware Specifications......................................................................59

Software Specifications.......................................................................60

Appendix B: Customer Support.................................................... 61

Appendix C: RAID Basics ............................................................. 62

Overview.............................................................................................62

Benefits...............................................................................................62

Improved Performance........................................................................ 62

Data Security.....................................................................................62

RAID Levels.........................................................................................62

RAID 0..............................................................................................62

RAID 1..............................................................................................63

RAID 5..............................................................................................63

RAID 6..............................................................................................63

RAID 10............................................................................................63

JBOD................................................................................................63

Stripe Size...........................................................................................63

Disk Usage ..........................................................................................64

Appendix D: Active Directory Basics............................................ 65

Overview.............................................................................................65

What is Active Directory? ....................................................................65

ADS Benefits........................................................................................65

Appendix E: Licensing Information.............................................. 66

Overview.............................................................................................66

Source Code Availability......................................................................66

CGIC License Terms.............................................................................67

GNU General Public License.................................................................67

Chapter 1: Introduction

Overview

Thank you for choosing the Thecus 1U4500 1U Rackmount Storage Server. The Thecus 1U4500 is an easy-to-use storage server that allows a dedicated approach to storing and distributing data on a network. Data reliability is ensured with RAID features that provide data security and recovery—over one Terabyte of storage is available using RAID 5 and RAID 6. Gigabit Ethernet ports enhance network efficiency, allowing the 1U4500 to take over file management functions, increase application and data sharing and provide faster data response. The 1U4500 offers data mobility with a disk roaming feature that lets you hot swap working hard drives for use in another 1U4500, securing the continuity of data in the event of hardware failure. The 1U4500 allows data consolidation and sharing between Windows (SMB/CIFS), UNIX/Linux, and Apple OS X environments, and its user-friendly GUI supports multiple languages. Take the time now to read through this user’s manual and get the most out of your 1U4500.

Product Highlights

File Server

First and foremost, the 1U4500 allows you to store and share files over an IP network. With a Network Attached Storage (NAS) device, you can centralize your files and share them easily over your network. With the easy-to-use web-based interface, users on your network can access these files in a snap.

To learn about the Web User Interface, go to Chapter 6: Using the 1U4500 >

Using WebDisk.

FTP Server

With the built-in FTP Server, friends, clients, and customers can upload and download files to your 1U4500 over the Internet with their favorite FTP programs. You can create user accounts so that only authorized users have access.

To set up the FTP Server, refer to Chapter 5: Additional Feature Setup >

Server.

FTP

Backup Server

Don’t leave precious data to chance. With advanced backup capabilities, you can easily upload mission critical files to the 1U4500, and even automate your backup tasks for true peace-of-mind.

To find out how to backup your files with the 1U4500, refer to Chapter 6: Using

the 1U4500 >

File Backup.

Printer Server

With the 1U4500’s Printer Server, you can easily share an IPP printer with other PCs connected to your network.

To set up the Printer Server, refer to Chapter 5: Additional Feature Setup >

Printer Server.

Redundant Power Supply (1U4500R)

The redundant power supply included with the 1U4500R ensures maximum uptime in the event of a failure of one of the power supplies. This is recommended for systems that require a high degree of fault tolerance.

Package Contents

Your 1U4500 package should contain the following items:

z QIG z CD-Title z Ethernet Cable z USB2.0 Cable Accessory z Screw Kit

Please check to see if your package is complete. If you find that some items are missing, contact your dealer.

Front Panel

The 1U4500’s front panel displays the unit’s array of status LEDs, controls, USB port, and LCD display. See the table below for a detailed explanation of each:

Down Button LAN LED Power Button

Escape Button PWR LED

Reset Button Up Button USB Port

LCD Display WAN LED HDD Tray

Enter Button Busy LED

Front Panel

Item Description

WAN LED

LAN LED

Busy LED • Blinking orange: system startup or system maintenance; data

USB Port

Power Button • Power on/off 1U4500

Reset Button

HDD Trays • Four 3.5” SATA HDD trays

LCD Display • Displays current system status and warning messages

Up Button ▲ Down Button ▼

Enter Button ↵ Escape Button ESC • Push to leave the current LCD menu

• Solid green: network link

• Blinking green: network activity

• Solid green: network link

• Blinking green: network acti vity

currently inaccessible

• USB 2.0 port for compatible USB devices, such as digital cameras, USB disks, and USB printers

• Solid blue: Device is powered on

• Blinking blue: eSATA hard disk is connected and active

• Resets the 1U4500

• Press for five seconds during boot process to reset IP address

and admin password

• Locks are provided for added security

• Displays hostname, WAN/LAN IP address, RAID status, and

current time

• Push to scroll up when using the LCD di splay

• Push to scroll down when using the LCD display

• Push to confirm information entered into the LCD display

Hard Disk Trays

Each of the 1U4500’s hard disk trays has a lock, a latch, and two LED indicators:

Hard Disk Trays

Item Description

Lock • Use the lock to physically secure the hard disk to the unit Latch • Use to open and remove or close and secure the tray HDD Power LED • Solid blue: hard disk is powered on HDD Access/Error LED

• Blinking green: system is accessing data on the hard disk

• Blinking red: a hard disk error has occurred

Rear Panel

1U4500R

The rear panel of the 1U4500R houses most of the USB and Ethernet connections, as well as the eSATA port, system fan, and power connector. See the table below for descriptions of each:

Power Connector Power Connector Power Switch Power Switch USB Ports (A Type) LAN Port

Power LED Power LED System Fan eSATA Port Serial Port

USB Ports (B Type) WAN Port

1U4500 Back Panel

Item Description

eSATA Port • eSATA port for high-speed storage expansion USB Ports • USB 2.0 ports for compatible USB devices, such as digital

cameras, USB disks, and USB printers

WAN Port • WAN port for connecting to an Ethernet network through a

switch or router

LAN Port • LAN port that can be used for connection sharing Power Switch • Switch for power supply System Fan • System fan that exhausts heat from the unit Serial Port • This port is for factory use only Power Connector s • Connect the included power cords to these connectors

1U4500S

The rear panel of the 1U4500S is similar to the 1U4500R, but with a single power connector:

Power Connector Power Switch USB Ports (A Type) LAN Port

System Fan eSATA Port Serial Port

USB Ports (B Type) WAN Port

Chapter 2: Hardware Installation

Overview

Your 1U4500 is designed for easy installation. To help you get start ed, the following chapter will help you quickly get your 1U4500 up and running. Please read it carefully to prevent damaging your unit during installation.

Before You Begin

Before you begin, be sure to take the following precautions:

1. Read and understand the Safety Warnings outlined in the beginning of the manual.

2. If possible, wear an anti-static wrist strap during installation to prevent static discharge from damaging the sensitive electronic components on the 1U4500.

3. Be careful not to use magnetized screwdrivers around the 1U4500’s electronic components.

Hard Disk Installation

The 1U4500 supports four standard 3.5” Serial ATA (SATA) hard disks. To install a hard disk into the 1U4500, follow the steps below:

1. Remove a hard disk tray from the 1U4500.

2. Slide the new SATA hard disk into the tray and fasten the screws.

3. Insert the hard disk and tray back into the 1U4500 until it snaps into place and lock it with a key if desired.

4. The LED blinks green when the hard disk is accessed. If the Error LED flashes red it signals a problem.

NOTE

If your HDD was part of a RAID 1 or 5 array previously, it automatically rebuilds. If you replace all the drives with higher capacity drives, you need to go to Administrator login and format the drives.

Cable Connections

To connect the 1U4500 to your network, follow the steps below:

1. Connect an Ethernet cable from your network to the WAN port on the back panel of the 1U4500.

2. Connect the provided power cord into the universal power socket on the back panel. Plug the other end of the cord into a surge protector socket. Press the power supply switch to turn on the power supply.

NOTE

If you are installing the 1U4500R, be sure to connect both power cables. If you do not, the system will assume one power supply has failed, and an alarm will sound. For more information, refer to Chapter 8: Troubleshooting.

3. Press the power button on the Front Panel to boot up the 1U4500.

Checking System Status

After making connections on the 1U4500 and powering up, check whether the system status is normal or has trouble by observing indicators on the front panel and hard disk trays.

System Status Normal

The system status is normal if:

1. The WAN and LAN LEDs glow green (assuming both are connected).

2. The Power LED on the Front Panel glows blue.

3. The HDD Power LED on each HDD tray glows blue (assuming all disks are

installed).

4. The default IP address of the WAN port is 192.168.1.100.

System Trouble

The system has trouble if:

1. System Busy LED glows orange.

2. Any of the HDD Access/Error LED glows red.

If the system has trouble, please refer to

WARNING

There are no user serviceable parts inside the 1U4500. Please contact your distributor for service.

Chapter 8: Troubleshooting.

Chapter 3: First Time Setup

Overview

Once the hardware is installed, physically connected to your network, and powered on, you can configure the 1U4500 so that it is accessible to your network users. There are two ways to set up your 1U4500: using the Thecus Setup Wizard or the LCD display. Follow the steps below for initial software setup.

Thecus Setup Wizard

The handy Thecus Setup Wizard makes configuring 1U4500 a snap. To configure the 1U4500 using the Setup Wizard, perform the following steps:

1. Insert the installation CD into your CD-ROM drive (t he host PC must be connected to the network).

2. The Setup Wizard should launch automatically. If not, please browse your CD-ROM drive and double click on Setup.exe.

3. The Setup Wizard will start and automatically detect all Thecus storage

NOTE

devices on your network. If none are found, please check your connection and refer to

For MAC OS X users, double click on Thecu s Setup Wizard 1.1.6.dmg

Chapter 8: Troubleshooting for assistance.

4. Select the 1U4500 that you like to configure.

5. Login with the administrator account and password. The default account and password are both “admin”.

6. Name your 1U4500 and configure the network IP address. If your switch or router is configured as a DHCP Server, configuring the 1U4500 to automatically obtain an IP address is recommended. You may also use a static IP address and enter the DNS Server address manually.

7. Change the default administrator password.

8. Finished! Access the 1U4500 Web Administrator Interface by pressing the Start Browser button. You can also configure another 1U4500 at this point by clicking the Setup Other Device button. Press Exit to exit the wizard.

NOTE

The Thecus Setup Wizard is designed for installation on systems running Windows XP/2000 or Mac OSX or later. Users with other operating systems will need to install the Thecus Setup Wizard on a host machine with one of these operating systems before using the unit.

LCD Operation

The 1U4500 is equipped with an LCD on the front for easy status display and setup. There are four buttons on the front panel to control the LCD functions.

LCD Controls

Use the Up (▲), Down (▼), Enter (↵) and Escape (ESC) keys to select various configuration settings and menu options for 1U4500 configuration.

The following table illustrates the keys on th e front control panel:

LCD Controls

Icon Function Description

▲ ▼

↵

ESC Escape Escape and return to the previous menu.

Up Button Select the previous configuration settings option. Down Button Select the next configuration settings option. Enter Enter the selected menu option, sub-menu, or parameter setting.

There are two modes of operation for the LCD: Display Mode and Management Mode.

Display Mode

During normal operation, the LCD will be in Display Mode.

Display Mode

Item Description

Host Name Current host name of the system. WAN Current WAN IP setting. LAN Current LAN IP setting. RAID Current RAID status. System Fan Current system fan status. 2006/06/16 12:00 Current system time.

The 1U4500 will rotate these messages every two seconds on the LCD display.

USB Copy

The USB Copy function enables you to copy files stored on USB devices such as USB disks and digital cameras to the 1U4500 with a press of a button. To use USB copy, follow the steps below:

1. Plug your USB device into an available USB port on the Front Panel.

2. In Display Mode, press the Down Button (▼).

3. The LCD will display “USB Copy?”

4. Press Enter ( the front USB port.

↵) and the 1U4500 will start copying USB disks connected to

Management Mode

During setup and configuration, the LCD will be in Management Mode.

To enter into Management Mode, press Enter ( prompt will show on the LCD.

At this time, the administrator has to enter the correct LCD password. System will check whether the correct LCD password has been entered. The default LCD password is “0000”. If correct password is entered, you will enter into the

Management Mode menu.

Management Mode

Item Description

WAN Setting IP address and netmask of your WAN ports. LAN Setting IP address and netmask of your LAN ports. Link Agg. Setting Select Load Balance or Failover. Change Admin Passwd Change administrator’s password for LCD operation. Reset to Default Reset system to factory defaults. Exit Exit Management Mode and return to Display Mode.

You can also change your LCD password using the Web Administration Interfac e by

NOTE

navigating to System > Administrator Password. For more on the Web Administration Interface, see Chapter 4: System Management.

↵) and an “Enter Password”

Typical Setup Procedure

From the Web Administration Interface, you can begin to setup your 1U4500 for use on your network. Setting up the 1U4500 typically follows the five steps outlined below.

For more on how to use the Web Administration Interface, see Chapter 4:

System Management >

Step 1: Network Setup

From the Web Administration Interface, you can configure the network settings of the 1U4500 for your network. You can access the Network menu from the menu bar.

For details on how to configure your network settings, refer to Chapter 4:

System Management >

Web Administration Interface.

Network Management.

Step 2: RAID Creation

Next, administrators can configure their preferred RAID setting and build their RAID array. You can access RAID settings from the menu bar of the Web Administration Interface by navigating to Storage > RAID.

For more information on configuring RAID, see Chapter 4: System

Management >

Don’t know which RAID level to use? Find out more about the different RAID levels from

RAID Configuration.

Appendix C: RAID Basics.

Step 3: Create Local Users or Setup Authentication

Once the RAID is ready, you can begin to create local users for the 1U4500, or choose to setup authentication protocols such as Active Directory (AD).

For more on managing users, go to Chapter 4: System Management >

and Group Management.

For more information on configuring Active Directory, see Chapter 4: System Management > User and Group Management >

For information about the benefits of Active Directory, see

Directory Basics.

ADS/NT Configuration.

Appendix D: Active

User

Step 4: Create Folders and Set Up ACLs

Once users are introduced into your network, you can begin to create various folders on the 1U4500 and control user access to each using Folder Access Control Lists.

More information on managing folders, see Chapter 4: System Management >

Folder Management.

To find out about configuring Folder Access Control Lists, see Chapter 4: System Management > Folder Management >

Folder Access Control List (ACL).

Step 5: Start Services

Finally, you can start to setup the different services of the 1U4500 for the users on your network. You can find out more about each of these services by clicking below:

SMB/CIFS

Apple File Protocol (AFP)

Network File System (NFS)

File Transfer Protocol (FTP)

Printer Server

Chapter 4: System Management

Overview

The 1U4500 provides an easily accessible Web Administration Interface. Wi th it, you can configure and monitor the 1U4500 anywhere on the network.

Web Administration Interface

Make sure your network is connected to the Internet. To access the 1U4500 Web Administration Interface:

1. Type the 1U4500’s IP address into your browser. (Default IP address is http://192.168.1.100)

2. Login to the system using the administrator user name and password. The

Once you are logged in as an administrator, you will see the Web Administration Interface. From here, you can configure and monitor virtually every aspect of the 1U4500 from anywhere on the network.

NOTE

factory defaults are: User Name: admin

Password: admin

If you changed your password in the setup wizard, use the new password.

Your computer’s network IP address must be on the same subnet as the 1U4500. If the 1U4500 has default IP address of 192.168.1.100, your managing PC IP address must be 192.168.1.x, where x is a number between 1 and 254, but not 100.

Menu Bar

The Menu Bar is where you will find all of the information screens and system settings of the 1U4500. The various settings are placed in the following groups on the menu bar:

Menu Bar

Item Description

Status Current system status of the 1U4500. Storage Information and settings for storage devices installed into the

1U4500.

Network Information and settings for network connections, as well as

various services of the 1U4500. Accounts Allows configuration of users and groups. System Various 1U4500 system settings and information. Language Choose your preferred language here.

Moving your cursor over any of these items will display the dropdown menu selections for each group.

In the following sections, you will fin d detailed explanations of each function, and how to configure your 1U4500.

Language Selection

The 1U4500 supports multiple languages, including:

• English

• French

• German

• Italian

• Traditional Chin ese

• Simplified Chinese

• Japanese

• Korean

• Spanish

On the menu bar, click Language and the Change Language screen appears. This screen allows you to select preferred language for the 1U4500. Press Apply to confirm your selection.

Status Menu

The Status Menu on the menu bar allows you to see various aspects of the 1U4500. From here, you can discover the status of the 1U4500, and even find out other details like firmware version and up time.

Product Information

Once you login, you will first see the basic

Product Information screen providing Manufacturer, Product No., Firmware Version, and Up Time information.

Product Information

Item Description

Manufacturer Displays the name of the system manufacturer. Product No. Shows the model number of the system. Firmware version Shows the current firmware version. Up time Displays the total run time of the system.

To access this screen again, navigate to Status > About.

System/Service Status

From the Status menu, choose the System item, and the System Status and Service Status screens appear. These screens provide basic system and service status information.

System Status

Item Description

CPU Loading (%) Displays current CPU workload of the 1U4500.

CPU Fan Speed Displays the current status of the CPU fan. System Fan Speed Displays the current status of the system fan. Memory Size Shows the system memory capacity. Up Time Shows how long the system has been running.

Service Status

Item Description

AFP Status The status of Apple Filing Protocol server. NFS Status The status of Network File Service Server. SMB/CIFS Status The status of SMB/CIFS server. FTP Status The status of FTP server. Nsync Status The status of Nsync server. UPnP Status The status of UPnP service.

System Information

From Status menu, choose the Info item, and the System Information screen appears. You can change the system information that appears on the Login page by entering the new information here and pressing Apply to confirm.

System Information

Item Description

System Description Shows the system description that would also appear on the

Printer Status

From the Status menu, choose the Printer item, and the Printer Information screen appears. This screen provides the following information about the USB printer connected to the USB port.

Printer Status

Item Description

Manufacturer Displays the name of the USB printer manufacturer. Model Displays the model of the USB printer. Status Displays the status of the USB printer. Printer Queue Click to remove all documents from printer queue

If a corrupt print job is sent to a printer, printing may suddenly f a il. If your print jobs seem to be locked up, pressing the Remove All Documents button to clear the print queue may resolve the issue.

For information on how to set up the Printer Server, refer to

Chapter 4: Printer

Server.

Storage Management

The Storage Menu displays the status of storage devices installed in the 1U4500, and includes storage configuration options such as RAID and disk settings, folder configuration, and Nsync settings.

Disks Information

From the Storage menu, choose the Disks item and the Disks Information screen appears. From here, you can see various items about installed SATA hard disks. Blank lines indicate that a SATA hard disk is not currently installed in that particular disk slot. If there is a problem with a disk, a Failed message will be displayed in the Status column.

Disks Information

Item Description

Disk No. Indicates disk location. Capacity Shows the SATA hard disk capacity. Model Displays the SATA hard disk model name. Firmware Shows the SATA hard disk firmware version. Status Indicates the status of the disk. Can read OK, Warning, or

Failed. Total Capacity Shows the total SATA hard disk capacity. Disk Power Management

The administrator can set the disk to power down after a period

of inactivity.

NOTE

When the Status shows Warning, it usually means there are bad sectors on the hard disk. It is shown only as a precaution and you should consider changing the drives.

S.M.A.R.T. Information

On the Disks Information screen, the status of each disk will be displayed in the Status column. Clicking on an OK or Warning link will display the S.M.A.R.T Information window for that particular disk.

S.M.A.R.T. Information

Item Description

Power ON Hours Count of hours in power-on state. The raw value of this attribute

shows total count of hours (or minutes, or seconds, depending

on manufacturer) in power-on state. Reallocated Sector Count

Current Pending Sector

Cancel Press Cancel to go back to the Disks Information screen.

Count of reallocated sectors. When the hard drive finds a

read/write/verification error, it marks this sector as "reallocated"

and transfers data to a special reserved area (spare area).

This process is also known as remapping and "reallocated"

sectors are called remaps. This is why, on a modern hard disks,

you can not see "bad blocks" while testing the surface - all bad

blocks are hidden in reallocated sectors. However, the more

sectors that are reallocated, the more a decrease (up to 10% or

more) can be noticed in disk read/write speeds.

Current count of unstable sectors (waiting for remapping). The

raw value of this attribute indicates the total number of sectors

waiting for remapping. Later, when some of these sectors are

read successfully, the value is decreased. If errors still occur

when reading sectors, the hard drive will try to restore the data,

transfer it to the reserved disk area (spare area), and mark this

sector as remapped. If this attribute value remains at zero, it

indicates that the quality of the corresponding surface area is

low.

NOTE

If the Reallocated Sector Count or Current Pending Sector of a hard disk drive is not zero, the status of the disk will show “Warning”. This warning is only used to alert the system administrator that there are bad sectors on the disk, and they should

lace those disks as soon as possible.

RAID Information

From the Storage menu, choose the RAID item and the RAID Information screen appears.

RAID Information

Item Description

RAID Level Shows the current RAID configuration. Total Capacity Shows total capacity of the RAID configuration. Status Indicates status of the RAID. Can read either Healthy,

Degraded, or Damaged. Data Capacity Indicates the used capacity, total capacity, and current

percentage used by user data. Snapshot Capacity Indicates the used capacity, total capacity, and current

percentage used by the Snapshot. USB Capacity Indicates the used capacity, total capacity, and current

percentage used by the target USB mode. Capacity Used Displays the total space available and total space used on the

RAID. Stripe Size Shows the current disk stripe size. Remaining Time Indicates time remaining until the RAID is finished building. Rebuild Speed Configures the speed of the RAID rebuild.

Low: the rebuild will be longer, but the system will be more

responsive to file requests.

High: the rebuild will be faster, but the system will be less

responsive to file requests. Add new disk as spare disk?

When adding a new disk, this setting determines whether the

system will add the new disk as a spare disk of the existing

RAID.

To configure your RAID settings, press the Config button to go to the RAID Configuration screen.

RAID Configuration

On the RAID Information screen, press the Config button to go to the RAID Configuration screen. In addition to RAID disk information and status, this screen lets you make RAID configuration settings.

For more information on RAID, see

Appendix C: RAID Basics.

RAID Level

You can set the storage volume as either None, JBOD, RAID 0, RAID 1 or RAID 5. RAID configuration is usually required only when you first set up the

device. A brief description of each RAID setting follows:

RAID Levels

Level Description

None There is no existing storage volume. JBOD The storage volume is a single HDD with no RAID support. JBOD

requires a minimum of 1 disk. RAID 0 Provides data striping but no redundancy. Improves

performance but not data safety. RAID 0 requires a minimum of

2 disks.

RAID 1 Offers disk mirroring. Provides twice the read rate of single

disks, but same write rate. RAID 1 requires a minimum of 2

disks. RAID 5 Data striping and stripe error correction information provided.

Excellent performance and good fault tolerance. RAID 5 requires

a minimum of 3 disks. RAID 5 can sustain one failed disk. RAID 6 Two independent parity computations must be used in order to

provide protection against double disk failure. Two different

algorithms are employed to achieve this purpose. RAID 6

requires a minimum of 4 disks. RAID 6 can sustain two failed

disks. RAID 10 RAID 10 has high reliability and high performance. RAID 10 is

implemented as a striped array whose segments are RAID 1

arrays. It has the fault tolerance of RAID 1 and the performance

of RAID 0. RAID 10 requires 4 disks. RAID 10 can sustain two

failed disks.

WARNING

If the administrator improperly removes a hard disk that should n ot be removed when RAID status is Degraded, all data will be lost.

Disk Settings

Using Disk Settings, you can select stripe size, choose which disks are RAID disks or the Spare Disk, as well as enter a name for each disk.

Disk Settings

Item Description

RAID Check the boxes of the hard drives you wish to add to the

storage volume. Spare Check a box to designate the replacement HDD for the storage

volume. This becomes the backup for any damaged hard drives. Stripe Size This sets the stripe size to maximize performance of sequential

files in a storage volume. Keep the 64K setting unless you

require a special file storage layout in the storage volume. A

larger stripe size is better for large files. User Percentage Data Percentage: The percentage of the RAID volume that will

be used to store data.

Target USB Percentage: The percentage of RAID volume that

will be used as USB disk.

Snapshot Percentage: The rest of the RAID volume will be

used to store the Snapshot. Add Linear Under JBOD mode, if you would like to add more disks to the

current RAID, select a disk by clicking on the checkbox in the

RAID column for that disk and click Add Linear to add the new

disk into the RAID volume. Add Spare Press this button to add a new Spare disk. Remove Click to remove the RAID volume. All user data, snapshot, and

Target USB data will be removed. Create RAID Press this button to configure a file system and create the RAID

storage volume.

Creating a RAID

To create a RAID volume, follow the steps below:

1. On the RAID Configuration screen, set the RAID storage space as JBOD,

RAID 0, RAID 1, RAID 5, RAID 6, or RAID 10 — see

RAID Basics for a detailed description of each.

2. Tick the checkboxes of the hard disks you wish to use to create a RAID. 25

Appendix C:

3. Specify a stripe size — 64K is the default setting.

4. Press Create to build the RAID storage volume.

NOTE

Building a RAID storage space may take time, depending on the size of hard drives and RAID mode.

WARNING

Creating RAID destroys all data in the current RAID. The data is unrecoverable.

With a RAID 5 array, you can also add a spare disk after the RAID is created. See

Chapter 7: Tips and Tricks >

Adding a Spare Disk for details.

When you create RAID, you can assign a portion of space on the RAID to be used as a USB disk. For instructions on how to do this, see Chapter 7: Tips and

Tricks >

Target USB.

Deleting a RAID

To delete a RAID volume, follow the steps below:

1. On the RAID Configuration screen, click Remove RAID.

2. The system automatically rebuilds and you can create a new RAID.

WARNING

Removing RAID destroys all data in the current RAID. The data is unrecoverable.

Advanced RAID Configuration

Scroll to the bottom half of the RAID Configuration screen, you will see RAID Advanced Configuration screen. Advanced RAID Configuration options include

RAID Migration and RAID Expansion. Descriptions of each are below:

Advanced RAID Configuration

Item Description

RAID Migration Changes the number of disks or RAID level in current RAID

configuration. The system will list the possible migration paths, and enable you to choose a possible path. For example, RAID 1 with two disks can be migrated to RAID 5 with 3 disks or RAID 5 with 3 disks can be migrated to RAID 5 with 4 disks. RAID levels currently supported are : RAID 0, 1, 5.

RAID Expansion When larger disks have replaced the smaller disks thru RAID

Rebuild, the file system on the RAID is not changed. You can press this button to check to see if there is room to expand the file system. If yes, then the file system will grow to take advantage of the larger disks.

NOTE

WARNING

During RAID Migration and RAID Expansion, all the file services such as SMB/CIFS, AFP, NFS, and FTP will not be available. The time to finish these operations depends on the size of your hard disk drives and your RAID volume.

• RAID Migration and Expansion are inherently risky operations. Please make sure your system is protected by a UPS (Uninterruptible Power Supply) to prevent accidental power failure, which might result data loss.

• These operations will cause heavy loading on your RAID system. RAID Migration and RAID Expansion will not be available if your RAID is in a degraded state.

Folder Management

From the Storage menu, choose Folder, and the Folder screen appears. This screen allows you to create and configure folders on the 1U4500 volume.

Folder

Item Description

Folder name Displays the name of the folder. Description Provides a description of the folder. NFS Share Press NFS Share to configure which hosts on the network are

allowed to access this folder using NFS.

ACL Press ACL (Access Control List) to configure which users have

access to this folder.

Edit Press Edit to enter the Edit screen and modify the folder’s

name and description.

Del Press Del to delete the folder. A prompt appears asking to

confirm the deletion.

Add Press Add to enter the Add Folder screen.

NOTE

Nsync folders will be created once the RAID is created. Nsync folder is used by Nsync server. It will be used for files backed up by Nsync.

Adding Folders

On the Folder screen, press the Add button and the Add Folder screen appears. This screen allows you to add a folder. After entering the information, press Apply to create new folder. Press Back to return to the Folder screen.

Add Folder

Item Description

Folder Name Enter the name of the folder. Description Provide a description the folder. Browseable Enable or disable users from browsing the folder contents. If

Yes is selected, then the share folder will be browseable.

Public Admit or deny public access to this folder. If Yes is selected,

then users do not need to have access permission to write to this folder. When accessing a public folder via FTP, the behavior is similar to anonymous FTP. Anonymous users can upload/download a file to the folder, but they cannot delete a file from the folder.

Share Folder Limit Enter the maximum size of the folder. The folder cannot grow

beyond this limit. You can enter a 0 to turn off the share folder

limit. Apply Press Apply to create the folder. Back Press Back to return to the Folder screen.

NOTE

Folder names are limited to 60 characters. Systems running Windows 98 or earlier may not support file names longer than 15 characters.

Editing Folders

On the Folder screen, press the Edit button and the Edit Folder screen appears. This screen allows you to change folder information. After entering the information, press Submit to apply the changes. Press Back to return to the

Folder screen.

Edit Folder

Item Description

Share Name Enter the name of the (Share) folder. Comment Provide a description the folder. Browseable Enable or disable users from browsing the folder contents. Public Admit or deny public access to this folder. Share Limit Enter the maximum size of the folder. The folder will not grow

beyond this limit. You can enter a 0 to turn off the share folder

limit. Submit Press Submit to save your changes. Back Press Back to return to the Folder screen.

Deleting Folders

To delete a folder, press the Del button from the specified folder row. The system will confirm folder deletion. Press OK to delete the folder permanently or Cancel to go back to the folder list.

WARNING

All the data stored in the folder will be deleted once the folder is deleted. The data will not be recoverable.

NFS Share

To allow NFS access to the share folder, enable the NFS Service, and then set up hosts with access rights.

NFS Share

Item Description

Hostname Enter the name of the Host or IP address Privilege Host has either read only or writeable access to the folder. Root Access Access the data on root directory of the RAID.

Folder Access Control List (ACL)

On the Folder screen, press the ACL button, and the Access Control List screen appears. This screen allows you to configure access to the specific folder for users and groups. Select a user or a group from the left hand column and then choose Deny, Read Only, or Writable to configure their access level. Press the Submit button to confirm your settings.

Access Control List

Item Description

Deny Denies access to users or groups who are displayed in this

column.

Read Only Provides Read Only access to users or groups who are displayed

in this column.

Writable Provides Write access to users or groups who are displayed in

this column.

Remove Removes the selected user or group from the column in order to

reset their access privileges. Submit Submits and confirms settings. Reset Cancel your settings and return to the Folder screen.

To configure folder access, follow the steps below:

1. On the ACL screen, all network groups and users are listed in the left hand column. Select a group or user from this list.

2. With the group or user selected, press one of the buttons from the three access level columns at the top. The group or user then appears in that column and has that level of access to the folder.

3. Continue selecting groups and users and assigning them access levels using the column buttons.

4. To remove a group or user from an access level column, press the Remove button in that column.

5. When you are finished, press Submit to submit and confirm your ACL settings.

System Snapshots

This function will create snapshots of all your share folders. The snapshot versions will be time stamped.

Snapshot

Item Description

Manual Press to manually create a snapshot. Schedule Create snapshots at designated intervals.

To schedule a snapshot at designated times, press the Schedule button and set your desired snapshot options:

Item Description

Automatically remove oldest snapshot

Enable snapshot schedule Monthly To create a snapshot using a monthly interval. Weekly To create a snapshot using a weekly interval. Daily To create a snapshot using a daily interval.

When a snapshot is created and it is over the system limit. The oldest snapshot will be removed automatically to make room for the new snapshot. To Enable scheduling mechanism of snapshot.

WARNING

This operation will cause heavy loading on your RAID system. If your RAID is degraded, please disable this function and replace damaged disk as soon as possible.

Network Management

Use the Network menu to make network configuration settin gs as well as service support settings.

WAN Configuration

From the Network menu, choose WAN, and the WAN Configuration screen appears. This screen displays the network parameters of the WAN connection. You may change any of these items and press Apply to confirm your settings. See a description of each item in the following table:

WAN Configuration

Item Description

Host name Host name that identifies the 1U4500 on the network. Domain name Specifies the domain name of the 1U4500. MAC Address MAC address of the network interface. Jumbo Frame Support Enable or disable Jumbo Frame Support of the WAN interface on

your 1U4500.

DHCP Enable or disable the 1U4500 from obtaining in IP address via

DHCP server. If you require a static IP, disable this feature and

input your network configuration. IP IP address of the WAN interface. Netmask Gateway Default Gateway IP address. DNS Server Domain Name Service (DNS) server IP address. IP Sharing Mode When enabled, PCs connected to the LAN port will be able to

Link Aggregation Specifies whether WAN and LAN ports will be aggregated and

Network mask, which is generally: 255.255.255.0

access the WAN. Default is Enabled.

act as one port.

Failover: When one port fails, the other one will take over.

Load Balance: Ethernet traffic will flow alternative between two

Ethernet ports.

NOTE

WARNING

• Only use Jumbo Frame settings when operating in a Gigabit environment where all other clients have Jumbo Frame Setting enabled.

• Enabling DHCP automatically turns on UPnP—see the Service Support Screen.

• If you are only using the WAN port, we suggest that you disable IP Sharing Mode. This will result in higher throughput.

• A correct DNS setting is vital to networks services, such as SMTP and NTP.

• To use the Link Aggregation feature, please make sure the networking equipment on the other end of Ethernet cable also supports 802.3ad protocol.

Most Fast Ethernet (10/100) Switches/Routers do not support Jumbo Frame and you will not be able to connect to your 1U4500 after Jumbo Frame is turned on. If this happens, turn off the 1U4500. Then, power on the 1U4500 and immediately press and hold the Reset button on the back of the unit for 10 seconds. This will reset your network settings, password, and turn off Jumbo Frame Support.

LAN Configuration

The 1U4500 supports two Gigabit Ethernet ports for higher service availability. To configure these ports, choose LAN from the

Network menu, and the LAN Configuration screen appears. Press Apply

to save your changes.

LAN Configuration

Item Description

MAC Address Displays the MAC address of the LAN interface. IP Specifies the IP address of the LAN interface. Netmask Specifies the Network Mask of the LAN interface. Jumbo Frame Support Enable or disable Jumbo Frame Support on the LAN interface.

NOTE

Before enabling Jumbo Frame Support, please make sure your network equipment supports Jumbo Frame. If your equipment is incompatible, you might not be able to connect to your 1U4500. In this case, you have to reset the system back to default by the holding down front panel reset button for 5 seconds during boot up process.

DHCP Configuration

A DHCP server can be configured to assign IP addresses to devices connected to the LAN port. To configure these ports, choose LAN from the Network menu.

DHCP Configuration

Item Description

DHCP Server Enable or disable the DH CP server to au tomatically assign IP

address to PCs connected to the LAN interface. Start IP Specifies the starting IP address of the DHCP range. End IP Specifies the ending IP address of the DHCP range. DNS Server Specifies the DNS server IP address.

NOTE

The IP Segment of WAN and LAN should not overlap.

WARNING

The IP address of the LAN interface should not be in the range of the Start IP address and End IP address.

Web Services Configuration

From the Network menu, choose the Service item, and the Web Service screen appears. This screen displays the service support parameters of the system. You can change any of these items and press Apply to confirm your settings. A description of each item follows:

Web Service

Item Description

HTTP (WebDisk) Support HTTPs (Secure WebDisk) Support SMB/CIFS Enable or Disable SMB/CIFS protocol for Windows, Apple, Unix

UPnP Enable or disable Universal Plug and Play protocol. UPnP helps to

Enable or disable WebDisk support. Enter the port number if this

option is enabled.

Enable or disable secure WebDisk support. Enter the port if this

option is enabled.

drive mapping.

find the IP address of the 1U4500.

NOTE

• Disable HTTP support and Enable Secure HTTP support to guarantee secure access.

• In some environments, due to security concerns, you may wish to disable SMB/CIFS as a precaution against computer viruses.

AFP (Apple Network Setup)

From the Network menu, choose the AFP item, and the AFP Configuration screen appears. This screen displays the configuration items for the Apple Filing Protocol. You can change any of these items and press Apply to confirm your settings. A description of each item follows:

Apple Network Configuration

Item Description

AFP Server Enable or disable Apple File Service to use the 1U4500 with MAC

OS-based systems.

MAC CHARSET If your operating system does not support Unicode (e.g. MAC

OS9/8), select the same language as your OS here in order to properly view the files and directories on the server.

Zone Specifies Zone for Applet Talk service.

If your AppleTalk network uses extended networks and is assigned with multiple zones, assign a zone name to the 1U4500. If you do not want to assign a network zone, enter an asterisk (*) to use the default setting.

NFS Setup

From the Network menu, choose the NFS item, and the NFS Server Setting screen appears. The 1U4500 can act as an NFS server, enabling users to download and upload files with the favorite NFS clients. Press Apply to confirm your settings. A description of each item follows:

NFS Server Setting

Item Description

AFP Server Enable or disable Apple File Service to use the 1U4500 with MAC

OS-based systems.

Zone Specifies Zone for Applet Talk service.

User and Group Management

The 1U4500 has built-in user database that allows administrators to manage user access using different group policies. From the Accounts menu, you can create, modify, and delete users, and assign them to groups that you designate.

Local User Configuration

From the Accounts menu, choose the Users item, and the Local User Configuration screen appears. This screen

allows you to Add, Modify, and Delete local users.

Local User Configuration

Item Description

Add Press the Add button to add a user to the list of local users. Modify Press the Modify button to modify a local user. Delete Press the Delete button to delete a selected user from the

system.

Adding Users

1. Click on the Add button on Local User Configuration screen, and Local User Setting screen appears.

2. On the Local User Setting screen, enter a name in the User Name box.

3. Enter a password in the Password box and re-enter the password in the Confirm box.

4. Select which group the user will belong to. Group Members is a list of groups this user belongs to. Group List is a list of groups this user does not belong to. Use the << or >> buttons to have this user join or leave a group.

5. Press the Apply button and the user is created.

NOTE

All users are automatically assigned to the ‘users’ group.

Modifying Users

1. Select an existing user from the Local User Configuration screen.

2. Click on the Modify button, and Local User Setting screen appears.

3. From here, you can enter a new password and re-enter to confirm, or use the << or >> buttons to have this user join or leave a group. Click the Apply button to save your changes.

Deleting Users

1. Select an existing user from the Local User Configuration screen.

2. Click on Delete button and the user is deleted from the system.

Local Groups Configuration

From the Accounts menu, choose the

Groups item, and the Local Groups Configuration screen appears. This screen

allows you to Add, Modify, and Delete local groups.

Local Groups Configuration

Item Description

Add Press the Add button to add a user to the list of local groups. Modify Press the Modify button to delete a selected group from the

system.

Delete Press the Delete button to delete a selected group from the

system.

Adding Groups

1. On the Local Group Configuration screen, click on the Add button.

2. The Local Group Setting screen appears.

3. Enter a Group Name, and select users to be in this group from the Users List by adding them to the Members List using the << button.

4. Click the Apply button to save your changes.

Modifying Groups

1. On the Local Group Configuration screen, select a group name from the list.

2. Press the Modify button to modify the members in a group.

3. To add a user into a group, select the user from the Users List, and press the << button to move the user into the Members List.

4. To remove a user from a group, select the user from Members List, and press the >> button.

5. Click the Apply button to save your changes.

Deleting Groups

1. On the Local Group Configuration screen, select a group name from the list.

2. Press Delete to delete the group from the system.

ADS/NT Configuration

If you have a Windows Active Directory Server (ADS) or Windows NT server to handle the domain security in your network, you can simply enable the ADS/NT support feature; the 1U4500 will connect with the ADS/NT server and get all the information of the domain users and groups automatically. From the Accounts menu, choose Authentication item and the ADS/NT Support screen appears. You can to change any of these items and press Apply to confirm your settings. A description of each item follows:

ADS/NT Support

Item Description

WINS Server Specifies the WINS server if necessary. Work Group / Domain Name ADS/NT Support Select Disable to disable authentication through Windows Active

Authentication Method Select ADS for Windows Active Directory Server, or select NT for

ADS/NT Server Name Specifies the ADS/NT server name (e.g. adservername). ADS/NT Realm Specifies the ADS/NT realm (e.g. example.com). Administrator ID Enter the administrators ID of Windows Active Directory or

Administrator Password Confirm Password For re-entering password to confirm.

Specifies the SMB/CIFS Work Group / ADS Domain Name (e.g. 1U4500).

Directory Server or Windows NT.

Windows NT

Windows NT, which is required for 1U4500 to join domain. Enter the ADS/NT Administrator password.

To join an AD domain, you can use the example below to configure the 1U4500:

AD Domain Example Item Information

Work Group / Domain Name ADS Support ADS Server Name ADS/NT Realm Administrator ID Administrator Password Confirm Password

Thecus

Enable ADServer thecus.com Administrator ***********

***********

NOTE

• The DNS server specified in the WAN configuration page should be able to correctly resolve the ADS server name.

• The time zone setting between 1U4500 and ADS should be identical.

• The system time difference between 1U4500 and ADS should be less than five minutes.

• The Administrator Password field is for the password of ADS (Active Directory Server) not 1U4500.

System Management

The System menu gives you a wealth of settings that you can use to configure your 1U4500’s system administration functions. You can set up system notifications, view system logs, and even upgrade firmware from this menu.

System Notifications

From the System menu, choose the

Notification item, and the Notification Configuration screen appears. This screen

lets you have the 1U4500 notify you in case of any system malfunction. Press Apply to confirm all settings. See following table for a detailed description of each item.

Notification Configuration

Item Description

Beep Notification Enable or disable the system beeper that beeps when a problem

occurs. Email Notification Enable or disable email notifications of system problems. SMTP Server Specifies the hostname/IP address of the SMTP server. Port Specifies the port to send outgoing notification emails. Auth Type Select the SMTP Server account authentication type. SMTP Account ID Set the SMTP Server Email account ID. Account Password Enter a new password. Confirm Account Password Receiver’s E-mail Address Test E-Mail Click to send out a test e-mail to make sure the settings are

Confirm a new password.

Add one or more recipient’s email addresses to receive email

notifications.

correct.

NOTE

Consult with your mail server administrator for email server information.

System Logs

From the System menu, choose the Logs item and the System Logs screen appears. This screen shows a history of system usage and important events such as disk status, network information, and system booting. See the following table for a detailed description of each item:

System Logs

Item Description

Truncate All Log File Clear all log files. |<< < > >>| Use the forward ( > >>| ) and backward ( |<< < ) buttons

to browse the log pages. INFO Provides all log information including warni n g messages and

error messages. WARN Shows all warning messages and error messages. ERROR Shows only error messages. GO Specify the number of lines per page and press Go. Ascending Shows logs by date in ascending order. Descending Shows logs by date in descending order. Download All Log File Export all logs to an external file.

Time and Date Settings

From the System menu, choose the Time item and the Time screen appears. Set the desired Date, Time, and Time Zone. You can also elect to synchronize the system time on the 1U4500 with an NTP (Network Time Protocol) Server. You can change any of these items and press Apply to confirm your settings.

See the following table for a detailed description of each item:

Time

Item Description

Date Sets the system date. Time Sets the system time. Time Zone Sets the system time zone. NTP Server Select Yes to allow the 1U4500 to synchronize with the NTP

server shown below.

Select Manually to allow the 1U4500 to synchronize with an

NTP server of your choice.

Select No to not have the 1U4500 to synchronize with an NTP

server.

WARNING

If an NTP server is selected, please make sure your 1U4500’s network has been setup to access the NTP server.

System Configuration Backup and Restore

From the System menu, choose the Config Mgmt item and the System Configuration

Download/Upload screen appears. From here, you can download or upload stored system configurations. See the following table for a detailed description of each item.

System Configuration Download/Upload

Item Description

Download Save and export the current system configuration. Upload Import a saved configuration file to overwrite current system

configuration.

NOTE

Backing up your system configuration is a great way to ensure that you can revert to a working configuration when you are experimenting with new system settings.

Reset to Factory Default Settings

From the System menu, choose the

Factory Default item and the Reset to Factory Default screen appears. Press

Apply to reset the 1U4500 to factory default settings. Press Cancel to go back to the main menu.

WARNING

Resetting to factory defaults will not erase the data stored in the hard disks, but WILL revert all the settings to the factory default values.

Upgrading System Firmware

From the System menu, choose the Firmware Upgrade item and the Firmware Upgrade screen appears.

Follow the steps below to upgrade your firmware:

1. Use the Browse button to find the firmware file.

2. Press Apply.

3. The beeper beeps and the Busy LED blinks until the upgrade is complete.

NOTE

WARNING

• The beeper only beeps if it is enabled in the System Notification menu.

• Check Thecus website for the latest firmware release and release notes.

• Downgrading firmware is not permitted.

Do NOT turn off the system during the firmware upgrade process. This will lead to a catastrophic result that may render the system inoperable.

Change Administrator Password

From the System menu, choose the Administrator Password item and the Change Administrator Password screen appears. Enter a new password in the New Password box and confirm your new password in the Confirm Password box. Press Apply to confirm password changes. See the following table for a detailed description of each item.

Change Administrator Password

Item Description

New Password Type in a new administrator password. Confirm Password Type the new password again to confirm. Apply Press this to save your changes.

Reboot and Shutdown System

From the System menu, choose Reboot & Shutdown item, and the Shutdown/Reboot System screen

appears. Press Reboot to restart the system or Shutdown to turn the system off.

Logout

To logout of the Web Administration Interface, navigate to System > Logout.

Chapter 5: Additional Feature Setup

Overview

The 1U4500 can also act as an FTP Server, allowing employees and clients to transfer files using their favorite FTP programs. The integrated Print Server allows you to share a single USB printer will all users on the network. The following section shows you how.

FTP Server

1U4500 can act as a FTP server, enabling users to download and upload files with their favorite FTP programs. From the Network menu, choose the FTP item, and the FTP screen appears. You can change any of these items and press Apply to confirm your settings. A description of each item follows:

FTP

Item Description

FTP Enable FTP Service on the 1U4500. FTP ENCODE If your FTP client or operating system does not support Unicode

(e.g. Windows® 95/98/ME or MAC OS9/8), select the same encoding as your OS here in order to properly view the files and directories on the server. Available options are BIG5, HZ, GB2312, GB18030, ISO, EUC-JP, SHIFT-JIS and UTF-8.

To access the share folder on the 1U4500, use the appropriate user login and password set up on the Users page (Accounts > Users). Access control to each share folder is set up on the ACL page (Storage > Folder > ACL).

Printer Server

You can configure the 1U4500 to act as a printer server. That way, all PCs connected to the network can utilize the same printer.

Windows XP SP2

To set up the Printer Server in Windows XP SP2, follow the steps below:

1. Connect the USB printer to one of the USB ports (preferably the rear USB ports; front USB ports can be used for external HDD enclosures).

2. Go to Start > Printers and Faxes.

3. Click on File > Add Printer.

4. The Add Printer Wizard appears on your screen. Click Next.

5. Select the “A network printer, or a printer attached to another computer” option.

6. Select “Connect to a printer on the Internet or on a home or office

network”, and enter “http://1U4500_IP_ADDRESS:631/printers/usbprinter” into the URL field.

7. Your Windows system will ask you to install drivers for your printer. Select correct driver for your printer.

8. Your Windows system will ask you if you want to set this printer as “Default Printer”. Select Yes and all your prin t jobs will be submitted to this printer by default. Click Next.

9. Click Finish.

NOTE

• Not all USB printers are supported. Please check Thecus website for a list of supported printers.

• Note that if a multi-function (all-in-one) printer is attached to the 1U4500, usually only the printing and fax functions will work. Other features, such as scanning, probably will not function.

Windows Vista

To set up the Printer Server in Windows Vista, follow the steps below:

1. Open Printer Folder from the Control Panel.

2. Click the right mouse button in anywhere on the Printers folder and then select Add Printer.

3. Select Add a network, wireless or Bluetooth printer.

4. Select The printer that I want isn’t listed.

You can press The printer that I want isn’t listed to go into next page without waiting for Searching for available printers to finish.

5. Click Select a shared printer by name.

Type http://<Thecus_NAS>:631/printers/usb-printer in the box, where <Thecus_NAS_IP> is the IP address of the 1U4500. Click Next.

6. Select or install a printer and then press OK.

If your printer model is not listed, please contact your printer manufacturer for help.

7. Windows will attempt to connect to the printer.

8. You can choose to set this printer as the default printer by checking the Set as the default printer box. Click Next to continue.

9. Done! Click Finish.

Chapter 6: Using the 1U4500

Overview

Once the U4500 is setup and operating, users on the network may manage all varieties of digital music, photos, or files by simply using their web browsers. To manage your personal files or access public files on the 1U4500, just enter its IP address into your browser (default IP address is http://192.168.1.100), and you will be taken to the 1U4500 Login page.

NOTE

Login Page

To login to the system, enter your user name and password, and click Login to log into the system. You will be taken to the WebDisk interface.

Using WebDisk

The U4500 provides a WebDisk function that allows you to access the system over the Internet from any browser.

1. In the Login page, type in the User ID and password that were previously set for you in the Accounts menu. See Chapter 4: System Management

> User and Group Management >

2. The WebDisk page appears showing folders made currently available to you via the Access Control List (ACL).

3. Click on a folder name to enter the folder.

4. The folder’s page appears displaying files and folders. Click on a file to download the file.

Folder Page

Item Description

Name Displays the names of folders and files. Size Shows the size of folders and files. Type Displays the type of folders and files. Modified Date Shows the time of most recent modification of folders and files.

5. Buttons on the folder page allow you to create a new folder, upload files and delete files in the folder.

Folder Page Buttons

Button Description

Up Goes to the previous folder level. New folder Creates a new folder. New file (upload) Uploads a file from your computer to the current folder. Delete Selected Items Deletes selected files and folders.

6. To create a new folder within the current folder, press the New folder button. When the screen appears enter a name for the folder. Press OK to create the folder.

Before proceeding, make sure that WebDisk Support or Secure WebDisk Support is enabled in the Service Support s creen in the system’s Network menu. See Service Support in Chapter 6: System Management.

Local User Configuration.

7. To upload a file from your computer to the current folder, press the New file (upload) button. When the screen appears, press Browse and locate the file to upload. Press OK and the file is uploaded to the current folder.

8. To delete a file or folder, select the file or folder’s check box. Press the Delete selected items button. You can also check the check box as the red circle indicates to select all files and folders in this folder.

To access folders with access control, you must first login with a local user account.

For more information on how to setup user rights to the folders, please check

Chapter 4: System Management > Folder Management >

Control List (ACL).

Folder Access

Mapping a Client PC to the 1U4500

You can map share folders on the 1U4500 so that you can access them as if they were drives on your computer. You can connect to the shared network folders on the 1U4500 as follows:

Windows

1. Go to the My Computer folder in Windows.

2. In the menu bar, select Tools and then Map Network Drive…

3. The Map Network Drive window appears.

4. Assign a drive letter for the share folder.

5. Click the Browse button to find the folder over your network. Alternatively, you may enter the folder name you wish to connect to or enter its IP address. (i.e. \\192.168.1.100\share)

6. Click Finish. When the Connect As… window appears, enter your user name and password.

7. Click OK. The share folder appears as the drive you assigned. You can now access this folder as though it were a drive on your computer.

Apple OS X

On an Apple computer, you can connect to shared computers and servers using a network address.

1. Choose Go > Connect to Server…

2. Enter the network address for the server in the Server Address text box. When connecting using SMB/CIFS protocol, type:

smb://192.168.1.100/Folder1

When connecting using AFP protocol, type:

afp://192.168.1.100/Folder1

Click Connect.

3. When MAC OS X is trying to connect 1U4500, it will ask for a User Name and Password which has access to the folder.

4. When MAC OS X has connected to the 1U4500 successfully, an icon representing the folder will appear on the MAC OS X desktop. You can access the folder by double clicking on the icon.

File Backup

There are a number of ways to back up data with the 1U4500.

Nsync

You can backup a share folder to another 1U4500 (Nsync Target) or any FTP server for safe keeping as long as you have appropriate access right on that target. When using Nsync between two 1U4500s, you have the option to transmit files securely between two 1U4500s.

If the files on your 1U4500 are lost for any reason, you can restore those files from the target 1U4500. To backup files regularly, you can set up a scheduled task to run only once, daily, weekly, or monthly. You can also limit the bandwidth of your Nsync tasks, so other users on the network can share the bandwidth equally.

Nsync

Item Description

Task The name of your Nsync task. Server The IP address of your target server Share folder The share folder you would want to backup. Last Time The time when the last Nsync task was executed. Last Status The status of your last Nsync task. Action Administrator can run or stop an Nsync task by pressing the

Action button. Add Click to add a Nsync task Modify Click to modify an Nsync task. Delete Click to delete an Nsync task. Backup files on Nsync target is

also deleted. Restore Restore share folder from an Nsync target. Bandwidth Setting Bandwidth control on Nsync tasks.

Adding an Nsync Task

From the Storage menu, click Nsync and the Nsync Information screen appears. Click Add to display the Add Nsync Task screen.

Add Nsync Task

Item Description

Task Name The name of your Nsync task. Manufacturer Select whether the target is a Thecus Product (e.g. 1U4500) or

FTP server. Target Server IP Address Source Folder The share folder you want to backup. Nsync Task Name The name of your Nsync task. Authorized Username on Target Server Password on Target Server Test Connection Click to check the connection to the Target Server. Schedule Schedule backup of your share folders. Time The time when the Nsync task will run. Type Select whether to run the Nsync task daily, weekly, or monthly.

The IP address of your target server.

The account name on the target server.

The password for the username on the target server.

Daily: input the time of day to execute Nsync task.

Weekly: input which day of the week to execute the task.

Monthly: decide which day of the month to execute the task.

Apply Click to submit the task.

NOTE

Before starting an Nsync Task, make sure the target server’s Nsync Server (or FTP Server) is enabled.

Setting Up an Nsync Target on an Nsync Device

On the Nsync target server, the administrator of that server has to set up a user account with a folder named “nsync” and grant write access.

1. On the Nsync server, add a user for Nsync source (ex. nsyncsource1). For instructions on how to add a user on the 1U4500, see Chapter 4: System

Management > User and Groups Management > Local User Configuration >

2. On the Nsync server, grant that user (ex. nsyncsource1) write access to the nsync folder. For instructions on how to set up a folder’s ACL, see

Chapter 4: System Management > Folder Management >

Access Control List (ACL).

3. Once this is done, the target server will start accepting Nsync tasks from server using that ID and password.

Adding Users.

Folder

Setting Up an Nsync Target on Another Device

If you selected “Other Device” when setting up your Nsync task, the 1U4500 will use the FTP protocol to back up the share folder. On the external storage device, make sure there is a folder named “nsync”, and the Auth ID has writable permission in that folder.

Designating 1U4500 as an Nsync Target

The 1U4500 can act as an Nsync server, enabling another Nsync-equipped Thecus NAS at a remote location backup their files to this 1U4500. From the Network menu, choose the Nsync Target item, and the Nsync Target Server Setting screen appears.

Nsync Target Server Setting

Item Description

Nsync Target Server Enable or Disable Nsync Target support.

NOTE

To enable Nsync task to go thru firewall, you have to open port TCP/1194 on your firewall in both directions.

Thecus Backup Utility

The Thecus Backup Utility is on your Installation CD. When you click on the CD, the Backup Utility will be installed under Program Groups > Thecus > Thecus

Backup Utility. If it is not installed, you can copy the file (Thecus Backup Utility.exe) to a convenient location on your hard disk and double click to

execute it.

NOTE

When you execute this utility for the first time, it w ill ask you whether to create a DB file. Click Yes.

1. Click Add to create a Backup task. The Add New Task dialog box appears.

Add New Task

Item Description

Task Specifies a name for the current task. Source Click to specify the source folder/file location. Incremental Click to specify whether the backup will be incremental.

Destination Click to specify the destination folder/file location. Excluded extensions Files with these file name extensions will be skipped and not

Comments If you wish, enter comments here for your records.

2. To schedule the task to run at regular intervals, click on the Schedule icon for that task. You can schedule the task to run Monthly or Weekly.

3. To check the log for that task, click on the Log icon for that task.

NOTE

If you can not find Thecus Backup Utility on your CD, please download it from the Thecus website (http://www.thecus.com).

If unchecked, the backup will be a full backup.

back up to the destination.

Thecus Backup Utility also supports MAC OS X. Just copy the Thecus Backup Utility.dmg to your MAC OS X machine and double click to execute it.

Windows XP Data Backup

If you use Windows XP Professional, you can also use the Windows Backup Utility (Ntbackup.exe) to backup your files.

If you use Windows XP Home Edition, follow these steps to inst all the utility:

1. Insert the Windows XP CD into a drive and double-click t he CD icon in My Computer.

2. When the Welcome to Microsoft Windows XP screen appears, click Perform Additional Tasks.

3. Click Browse this CD.

4. In Windows Explorer, navigate to ValueAdd > Msft > Ntbackup.

5. Double-click Ntbackup.msi to install the backup utility.

Once installed, you can use the Windows Backup Utility by following the steps below:

1. Click Start, and point to All Programs > Accessories > System Tools > Backup to start the wizard.

2. Click Next to skip past the opening page. Choose Backup files and settings from the second page, and then click Next.

3. Select which option you want to back up.

4. Click Next and in the Backup Type, Destination, and Name page, specify a back up location using the Browse button.

5. Find and select the drive that specifies your 1U4500 as your backup destination and click Next.

6. Click Next to display the wizard’s final page and click Finish to start backing up.

Apple OS X Backup Utilities

Mac OS X does not include any backup software. However, there are a number of backup solutions available for the Mac OS X, including:

Rsyncx, Folder Synchronizer X, Tri-BACKUP, Impression, Intego Personal Backup, SilverKeeper, and Apple's dotMac Backup utility to name just a few. To find even

more freeware and shareware backup utilities to choose from, go to

VersionTracker or MacUpdate and search on "backup".

iBackup, Psyncx, iMSafe,

Chapter 7: Tips and Tricks

USB and eSATA Storage Expansion

The 1U4500 supports external USB hard disks through its three USB ports. Once a USB hard disk has successfully mounted, the entire volume will be copied automatically to the default USB HDD folder. The 1U4500 supports up to 6 USB external storage devices. All file names on the USB disk volume are case sensitive.

The 1U4500 also supports eSATA hard disks with its eSATA port. Before attaching an eSATA or USB disk drive to 1U4500, you have to partition

and format it on a desktop computer or a notebook first. The attached device will be located at \\192.168.1.100\usbhdd\sdf1 where 192.168.1.100 means the IP address of 1U4500 and sdf1 stands for the first partition on disk #6, the eSATA or USB disk drive. If it is an NTFS partition, NAS users can open or copy files from \\192.168.1.100\usbhdd\sdf1 but cannot add new files or modify existing files.

NOTE

If you want to write to an USB storage device, the file system must be FAT32.

USB Storage FAT32 Partition NTFS Partition

Read OK OK Write OK -

Adding a Spare Disk

With a RAID 5 array, you can add a spare disk after the initial RAID is setup. To add a spare disk, follow the steps below:

1. On the RAID Configuration Screen, tick the checkbox of the hard disk you wish to designate as a spare disk.

2. Click Add Spare. The system automatically rebuilds.

Target USB

1U4500 can operate in dual mode. When connecting to a regular USB disk or thumb drive, 1U4500 is acting as USB host. When connecting to a PC thru its USB Type B connector on the back panel, 1U4500 can act as a USB Mass Storage device. This feature allows the user to transfer files w ithout using a network connection.

When you create RAID, you can assign a portion of space on the RAID to be used as USB disk. When connecting 1U4500 to a PC using the supplied USB A to B cable, the PC will recognize this space as an unformatted disk. At this point, the PC can format this portion of disk and create file system on it. Since this disk is created on the RAID, it will be protected by the RAID level you select.

WARNING

When RAID is removed or damaged, all the data on the Target USB device will be deleted.

Remote Administration

You can set up your 1U4500 for remote administration. With remote administration, you can access your 1U4500 over the Internet, even if your 1U4500 is behind a router. This is especially useful if you are traveling and suddenly need a file from your 1U4500.

Setting up remote administration is a three-part process, and will require the following equipment:

• Thecus 1U4500 NAS device

• Cable/DSL Router with Dynamic DNS support

• Home PC

• Internet Connection

Router setup will differ slightly depending on router used. For this example, we will

NOTE

Part I - Setup a DynDNS Account

1. Go to http://www.dyndns.org from your home PC.

2. Click on the Sign Up Now link.

3. Check the Check boxes, select a user name (i.e.: 1U4500), enter your email address (i.e.: xxx@example.com), check Enable Wildcard, and create a password (i.e.: xxxx).

4. Wait for an email from www.dyndns.org.

5. Open the email and click on the link to activate your account

use the Asus WL500g because it has support for Dynamic DNS. Contact your router hardware vendor for setup help.

Part II - Enable DDNS on the Router

1. Go to the router setup screen and select IP Config > Miscellaneous DDNS Setting from your Home PC.

2. Click on Yes for Enable the DDNS Client?

3. Select www.dyndns.org.

4. Go to router setup screen, and enter the following information:

a. User Name or E-mail Address: xxx@example.com b. Password or DDNS Key: xxxx c. Host Name: www.1U4500.dyndns.org d. Enable wildcard? Select Yes e. Update Manually: Click Update

Part III - Setting up Virtual Servers (HTTPS)

1. Navigate to NAT Setting > Virtual Server.

2. For Enable Virtual Server?, select Yes

3. Setup the HTTPS Server

a. Well-Known Applications: Select User Defined b. Local IP: Enter 192.168.1.100 c. Port Range: 443 (the default HTTPS port setting on the 1U4500) d. Protocol: select TCP e. Click Add. f. Click Apply.

4. Test the HTTPS connection from another computer on the Internet

a. From a remote computer, open your browser and enter

https://www.1U4500.dyndns.org

b. You should see the login page of 1U4500.

Firewall Software Configuration

If you are using a software firewall (i.e. Norton Internet Security) and are having trouble connecting to the 1U4500, you can try the following steps:

1. Double click the NIS icon on system tray, and then configure the Personal Firewall.

2. On the Programs page, find the SetupWizard.exe and change its permission to "Permit All". If it's not in the program list, use the Add or Program Scan buttons to find it.

3. On the Networking page, manually add 1U4500 IP address (i.e.

192.168.1.100) to the Trusted list.

Replacing Damaged Hard Drives

If you are using RAID 1, RAID 5, RAID 6, or RAID 10, you can easily replace a damaged hard drive in the Thecus 1U4500 while keeping your data secure with the system’s automatic data recovery.

Hard Drive Damage

When a hard drive is damaged, its bottom LED glows a steady red. If there is data in the RAID volume, the system LED also glows red and the system beeps.

Replacing a Hard Drive

To replace a hard disk drive in the 1U4500:

1. Remove the tray with the damaged hard disk.

2. Unscrew the damaged hard disk and remove it from the tray.

3. Slide a new hard disk into the tray and fasten the screws.

4. Insert the hard disk tray back into the 1U4500 until it snaps into place. You can also lock it with a key if desired.

5. The LED blinks green when the HDD is accessed. If the Error LED flashes red, it signals a problem.

RAID Auto-Rebuild

When using RAID 1, 5, 6, or 10 on the 1U4500, you can use the auto-rebuild function when an error is detected.

1. When a hard disk fails the system beeps and/or an email notification is sent to specified receivers.

2. Check the hard disk error LEDs to see which disk has failed.

3. Follow the steps mentioned above to replace the failed hard disk.

4. The system automatically recognizes the new hard disk and starts the auto-rebuild sequence to resume its status before the hard disk crash.

Replacing a Failed Power Supply (1U4500R)

The 1U4500R is equipped with a 250W redundant power supply. If one of the power supply units fails, the other can continue powering the unit for uninterrupted service. Each power supply is equipped with an LED light that is lit when that power supply is operational. To replace a failed power su pply, follow the steps below:

1. When a power supply fails, an alarm will sound and/or an email notification is sent to specified receivers.

2. Check the power supply LEDs to see which one has failed.

3. Disconnect the power cable.

4. Remove the mounting screw and slide out the failed power supply.

5. Install a working power supply unit and replace the screw.

6. Plug in the power cable.

7. The system automatically recognizes the power supply and w ill turn off the alarm. Check to see if the LED on the new power supply is lit.

To turn of the alarm at any time, simply press the Alarm Reset button at the back of the 1U4500R.

Chapter 8: Troubleshooting

Forgot My Password

If you forget your password, you can reset the unit to use the default password. To do this, press the reset button on the front panel after system is booted, and 1U4500 will be reset. LAN IP address will become 192.168.1.100 and admin password will be admin.

Forgot My Network IP Address

If you forget your network IP address and have no physical access to the system, you can find out the IP address by either looking directly onto the 1U4500’s LCD panel, or by using the setup wizard to retrieve the IP of your 1U4500.

1. Start the Setup Wizard, and it will automatically detect all T hecus IP storage products on your network.

2. You should be able to find the IP address of the 1U4500 which you have forgotten in the Device Discovery screen.

Resetting NAS IP Address and Admin Password

In case you changed the 1U4500 IP address and then forgot it, or forgot the administration password, follow the steps below to reset to default settings:

1. Power on the 1U4500 and immediately press the Reset button for 10 seconds. (The reset button is near the LAN connector)

2. This resets the 1U4500 to its default IP address and password settings. For firmware v2.0.00 and later, Jumbo Frame support will also be disabled.

Default IP: 192.168.1.100 for LAN1 and 192.168.2.100 for LAN2 Default admin password: admin Jumbo Frame support: disabled

Can't Map a Network Drive in Windows XP

You may have problems mapping a network drive under the following conditions:

1. The network folder is currently mapped using a different user name and password. To connect using a different user name and password, first disconnect any existing mappings to this network share.

2. The mapped network drive could not be created because the following error has occurred: Multiple connections to a server or shared

resource by the same user, using more than one user name, are not allowed. Disconnect all previous connections to the server or shared

resource and try again.

To check out existing network connections, type net use under the DOS prompt.

Restoring Factory Defaults

From the System menu, choose the Factory Default item and the Reset to Factory Default screen appears. Press Apply to reset the 1U4500 to factory

default settings.

WARNING

Resetting to factory defaults will not erase the data stored in the hard disks, but WILL revert all the settings to the factory default values.

Problems with Time and Date Settings

The administrator is able to select an NTP Server to keep the 1U4500’s time synchronized. However, if the 1U4500 can not access the Internet, you may encounter a problem when setting the Time and Time Zone. If this happens:

1. Login to the Web Administration Interface.

2. Navigate to System > Time.

3. Under NTP Server, select No.

4. Set the Date, Time, and Time Zone.

5. Click Apply.

In addition, if the 1U4500 is able to access the Internet and you want to keep the NTP Server clock.isc.org by default, please make sure the DNS Server is correctly, thereby allowing the NTP Server name to correctly resolve. (See Network > LAN 1 > DNS Server)

Appendix A: Product Specifications

Hardware Specifications

Product Model 1U4500R 1U4500S

Core Processors / Memory Processor Intel® Celeron™ M 1.5GHz Memory 512MB standard Network Interfaces LAN 1 Gigabit RJ-45 connector LAN 2 Gigabit RJ-45 connector Storage HDD Bays 4 x 3.5” SATA II HDD, hot-swappable HDD Support SATA II HDDs up to 750GB eSATA 1 x eSATA connector for capacity expansion I/O Interfaces USB Ports 3 x USB type A ports (Host mode)

1 x USB type B ports (Client mode) System Information LCD Control Panel For basic configurations and status display System LED Display 4 x LED (System Busy, Power, Network Activity x 2) Physical Form Factor 1U rackmount Height 44.0 mm Width 430.5 mm Depth 567.6 mm Power Supply 250W redundant power

supply

100~240V AC, 50/60Hz Environment Temperature 0 ~ 40°C Humidity 20 ~ 85% relative humidity (non-condensing) Certifications CE, FCC, BSMI, C-Tick, RoHS Compliant

200W power supply 100~240V AC, 50/60Hz

Software Specifications

Network File Protocols Microsoft Networks (CIFS/SMB)

Apple Filing Protocol (AFP 3)

Network File System (NFS v3)

File Transfer Protocol (FTP)

WebDisk via HTTP/HTTPs Authentication Local User Account

Microsoft NT Domain

Microsoft Active Directory Authentication (AD)* Network Client Type Microsoft Windows NT/2000/XP/2003

Unix/Linux/BSD

MAC OS X/9/8.6 Network Configuration Fixed IP address

Dynamic IP address

802.3ad based failover and link aggregation Disk Management Disk status monitoring (S.M.A.R.T.) RAID RAID 0, 1, 5, 6, 10, and JBOD

Auto rebuild Hot swappable Hot spare Disk roaming RAID level migration RAID expansion

Folder Management Share folder level permission

File level permission

Public folder Quota Management Share folder quota control Backup Thecus Backup Utility for Windows XP/2000 and

MAC OS X

Thecus Nsync file-based remote back up service System Management Web GUI

Multilingual support (English, French, German,

Italian, Traditional Chinese, Simplified Chinese,

Japanese, Korean, and Spanish)

NTP support Event Notification Email notification

Buzzer notification UPS Support UPS monitoring via RS-232 and system shutdown

on low battery Printer Server USB Printer (IPP support) Supported USB Devices USB Priniter

External HDD/flash disk Setup Utility Windows 2000/XP/2003

MAC OS X

*PDC/AD support: Works as a client member in a Microsoft NT 4.0 domain/Active Directory domain, allowing the 1U4500 to utilize the domain users and groups setting for authentication to the system and authorization to the share folders.

Appendix B: Customer Support

If your 1U4500 is not working properly, we encourage you to check out

7: Troubleshooting, located in this manual. You can also try to ensure that you

are using the latest firmware version for your 1U4500. Thecus is committed to providing free firmware upgrades to our customers. Our newest firmware is available on our Download Center:

http://www.thecus.com/download.php

If you are still experiencing problems with your 1U4500, or require a Return Merchandise Authorization (RMA), feel free to contact technical support via our Technical Support Website:

http://www.thecus.com/support_tech.php

Customers in the US should send all technical support enquiries to this email address:

support-us@thecus.com

For Sales Information you can e-mail us at:

sales@thecus.com

Chapter

Thank you for choosing

Thecus!

Appendix C: RAID Basics

Overview

A Redundant Array of Independent Disks (RAID) is an array of several hard disks that provide data security and high performance. A RAID system accesses several hard disks simultaneously, which improves I/O performance over a single hard disk. Data security is enhanced by a RAID, since data loss due to a hard disk failure is minimized by regenerating redundant data from the other RAID hard disks.

Benefits

RAID improves I/O performance, and increases data security through fault tolerance and redundant data storage.

Improved Performance

RAID provides access to several hard disk drives simultaneously, which greatly increases I/O performance.

Data Security

Hard disk drive failure unfortunately is a common occurrence. A RAID helps prevent against the loss of data due to hard disk failure. A RAID offers additional hard disk drives that can avert data loss from a hard disk drive failure. If a hard drive fails, the RAID volume can regenerate data from the data and parity stored on its other hard disk drives.

RAID Levels

The Thecus 1U4500 supports standard RAID levels 0, 1, 5, 6, 10, and JBOD. You choose a RAID level when you create a system volume. The factors for selecting a RAID level are:

• Your requirements for performance

• Your need for data security

• Number of hard disk drives in the system, capacity of hard disk drives in

the system

The following is a description of each RAID level:

RAID 0

RAID 0 is best suited for applications that need high bandwidth but do not require a high level of data security. The RAID 0 level provides the best performance of all the RAID levels, but it does not provide data redundancy.

RAID 0 uses disk striping and breaking up data into blocks to write across all hard drives in the volume. The system can then use multiple hard drives for faster read and write. The stripe size parameter that was set when the RAID was created determines the size of each block. No parity calculations complicate the write operation.

RAID 1

RAID 1 mirrors all data from one hard disk drive to a second one hard disk drive, thus providing complete data redundancy. However, the cost of data storage capacity is doubled.

This is excellent for complete data security.

RAID 5

RAID 5 offers data security and good performance. It is best suited for networks that perform many small I/O transactions at the same time, as well as applications that require data security such as office automation and online customer service. Use it also for applications with high read requests but low write requests.

RAID 5 includes disk striping at the byte level and parity information is written to several hard disk drives. If a hard disk fails the system uses parity stored on each of the other hard disks to recreate all missing information.

RAID 6

RAID 6 is essentially an extension of RAID level 5 which allows for additional fault tolerance by using a second independent distributed parity scheme (dual parity) Data is striped on a block level across a set of drives, just like in RAID 5, and a second set of parity is calculated and written across all the drives; RAID 6 provides for an extremely high data fault tolerance and can sustain two simultaneous drive failures.

This is a perfect solution for mission critical applications.

RAID 10

RAID 10 is implemented as a striped array whose segments are RAID 1 arrays. RAID 10 has the same fault tolerance as RAID level 1. RAID 10 has the same overhead for fault-tolerance as mirroring alone. High I/O rates are achieved by striping RAID 1 segments. Under certain circumstances, RAID 10 array can sustain multiple simultaneous drive failures

Excellent solution for applications that would h ave otherwise gone with RAID 1 but need an additional performance boost.

JBOD

Although a concatenation of disks (also called JBOD, or "Just a Bunch of Disks") is not one of the numbered RAID levels, it is a popular method for combining multiple physical disk drives into a single virtual one. As the name implies, disks are merely concatenated together, end to beginning, so they appear to be a single large disk.

As the data on JBOD is not protected, one drive failure could result t otal data los s.

Stripe Size

The length of the data segments being written across multiple hard disks. Data is written in stripes across the multiple hard disks of a RAID. Since multiple disks are accessed at the same time, disk striping enhances performance. The stripes can vary in size.

Disk Usage

When all 5 disks are of the same size, and used in RAID, 1U4500 disk usage percentage is listed below:

RAID Level Percentage Used

RAID 0 100%

RAID 1 20%

RAID 5 80%

RAID 6 60%

RAID 10 50%

JBOD 100%

NOTE

RAID 10 allows only 4 disks and one as spare disk.

Appendix D: Active Directory Basics

Overview

With Windows 2000, Microsoft introduced Active Directory (ADS), which is a large database/information store. Prior to Active Directory the Windows OS could not store additional information in its domain database. Active Directory also solved the problem of locating resources; which previously relied on Network Neighborhood, and was slow. Managing users and groups were among other issues Active Directory solved.

What is Active Directory?

Active Directory was built as a scalable, extensible directory service that was designed to meet corporate needs. A repository for storing user information, accounts, passwords, printers, computers, network information and other data, Microsoft calls Active Directory a "namespace" where names can be resolved.

ADS Benefits

ADS lets the 1U4500 integrate itself with the existing ADS in an office environment. This means the 1U4500 is able to recognize your office users and passwords on the ADS server. Other major benefits ADS support provides include:

1. Easy integration of the 1U4500 into the existing office IT infrastructure The 1U4500 acts as a member of the ADS. This feature significantly lowers

the overhead of the system administrator. For example, corporate security policies and user privileges on an ADS server can be enforced automatically on the 1U4500.

2. Centralized user/password database The 1U4500 does not maintain its own copy of the user/password

database. This avoids data inconsistency between the 1U4500 and other servers. For example, without ADS support, an administrator might need to remove a specific user privilege on the 1U4500 and each individual server. With ADS support, the change on an ADS server is known to all of its ADS members.

Appendix E: Licensing Information

Overview

This product included copyrighted third-party software licensed under the terms of GNU General Public License. Please see THE GNU General Public License for extra terms and conditions of this license.

Source Code Availability

Thecus Technology Corp. has exposed the full source code of the GPL licensed software. For more information on how you can obtain our source code, please visit our web site,

Copyrights

• This product includes cryptographic software written by Eric Young

eay@cryptsoft.com).

(

• This product includes software developed by Mark Murray.

• This product includes software developed by Eric Young

eay@cryptsoft.com).

(

• This product includes software developed by the OpenSSL Project for use in

the OpenSSL Toolkit (

• This product includes PHP, freely available from (http://www.php.net/).

• This product includes software developed by the University of California,

Berkeley and its contributors.

• This product includes software developed by Winning Strategies, Inc.

• This product includes software developed by the Apache Group for use in

the Apache HTTP server project (

• This product includes software developed by Softweyr LLC, the University

of California, Berkeley, and its contributors.

• This product includes software developed by Bodo Moeller.

• This product includes software developed by Greg Roelofs and contributors

for the book, "PNG: The Definitive Guide," published by O'Reilly and Associates.

• This product includes software developed by the NetBSD Foundation, Inc.

and its contributors.

• This product includes software developed by Yen Yen Lim and North Dakota

State University.

• This product includes software developed by the Computer Systems

Engineering Group at Lawrence Berkeley Laboratory.

• This product includes software developed by the Kungliga Tekniska

Högskolan and its contributors.

• This product includes software developed by the Nick Simicich.

• This product includes software written by Tim Hudson (tjh@cryptsoft.com).

• This product includes software developed by Christopher G. Demetriou for

the NetBSD Project.

http://www.thecus.com.

http://www.openssl.org/).

http://www.apache.org/).

CGIC License Terms

Thomas Boutell and Boutell.Com, Inc. Permission is granted to use CGIC in any application, commercial or

noncommercial, at no cost. HOWEVER, this copyright paragraph must appear on a "credits" page accessible in the public online and offlin e documentation of the program. Modified versions of the CGIC library should not be distributed without the attachment of a clear statement regarding the author of the modifications, and this notice may in no case be removed. Modifications may also be submitted to the author for inclusion in the main CGIC distribution.

GNU General Public License

51 Franklin St, Fifth Floor, Boston, MA 02110-1301 USA Everyone is permitted to copy and distribute verbatim copies of this license

document, but changing it is not allowed.

PREAMBLE

The licenses for most software are designed to take away your freedom to share and change it. By contrast, the GNU General Public License is intended to guarantee your freedom to share and change free software--to make sure the software is free for all its users. This General Public License applies to most of the Free Software Foundation's software and to any other program whose authors commit to using it. (Some other Free Software Foundation software is covered by the GNU Library General Public License instead.) You can apply it to your programs, too.

When we speak of free software, we are referring to freedom, not price. Our General Public Licenses are designed to make sure that you have the freedom to distribute copies of free software (and charge for this service if you wish), that you receive source code or can get it if you want it, that you can change the software or use pieces of it in new free programs; and that you know you can do these things.

To protect your rights, we need to make restrictions that forbid anyone to deny you these rights or to ask you to surrender the rights. These restrictions translate to certain responsibilities for you if you distribute copies of the software, or if you modify it.

For example, if you distribute copies of such a program, whether gratis or for a fee, you must give the recipients all the rights that you have. You must make sure that they, too, receive or can get the source code. And you must show them these terms so they know their rights.

We protect your rights with two steps: (1) copyright the software, and (2) offer you this license which gives you legal permission to copy, distribute and/or modify the software.

Also, for each author's protection and ours, we want to make certain that everyone understands that there is no warranty for this free software. If the software is modified by someone else and passed on, we want its recipients to know that what they have is not the original, so that any problems introduced by others will not reflect on the original authors' reputations.

Finally, any free program is threatened constantly by software patents. We wish to avoid the danger that redistributors of a free program will individually obtain patent licenses, in effect making the program proprietary. To prevent this, we have made it clear that any patent must be licensed for everyone's free use or not licensed at all.

The precise terms and conditions for copying, distribution and modification follow.

TERMS AND CONDITIONS FOR COPYING, DISTRIBUTION AND MODIFICATION

0. This License applies to any program or other work which contains a notice placed by the copyright holder saying it may be distributed under the terms of this General Public License. The "Program", below, refers to any such program or work, and a "work based on the Program" means either the Program or any derivative work under copyright law: that is to say, a work containing the Program or a portion of it, either verbatim or with modifications and/or translated into another language. (Hereinafter, translation is included without limitation in the term "modification".) Each licensee is addressed as "you".

Activities other than copying, distribution and modification are not covered by this License; they are outside its scope. The act of running the Program is not restricted, and the output from the Program is covered only if its contents constitute a work based on the Program (independent of having been made by running the Program).

Whether that is true depends on what the Program does.

1. You may copy and distribute verbatim copies of the Program's source code as you receive it, in any medium, provided that you conspicuously and appropriately publish on each copy an appropriate copyright notice and disclaimer of warranty; keep intact all the notices that refer to this License and to the absence of any warranty; and give any other recipients of the Program a copy of this License along with the Program.

You may charge a fee for the physical act of transferring a copy, and you may at your option offer warranty protection in exchange for a fee.

2. You may modify your copy or copies of the Program or any portion of it, thus forming a work based on the Program, and copy and distribute such modifications or work under the terms of Section 1 above, provided that you also meet all of these conditions:

a) You must cause the modified files to carry prominent notices stating that

you changed the files and the date of any change.

b) You must cause any work that you distribute or publish, that in whole or in

part contains or is derived from the Program or any part thereof, to be licensed as a whole at no charge to all third parties under the terms of this License.

c) If the modified program normally reads commands interactively when run,

you must cause it, when started running for such interactive use in the most ordinary way, to print or display an announcement including an appropriate copyright notice and a notice that there is no warranty (or else, saying that you provide a warranty) and that users may redistribute the program under these conditions, and telling the user how to view a copy of this License. (Exception: if the Program itself is interactive but does not normally print such an announcement, your work based on the Program is not required to print an announcement.)

These requirements apply to the modified work as a whole. If identifiable sections of that work are not derived from the Program, and can be reasonably considered independent and separate works in themselves, then this License, and its terms, do not apply to those sections when you distribute them as separate works. But when you distribute the same sections as part of a whole which is a work based on the Program, the distribution of the whole must be on the terms of this License, whose permissions for other licensees extend to the entire whole, and thus to each and every part regardless of who wrote it.

Thus, it is not the intent of this section to claim rights or contest your rights to work written entirely by you; rather, the intent is to exercise the right to control the distribution of derivative or collective works based on the Program.

In addition, mere aggregation of another work not based on the Program with the Program (or with a work based on the Program) on a volume of a storage or distribution medium does not bring the other work under the scope of this License.

3. You may copy and distribute the Program (or a work based on it, under Section 2) in object code or executable form under the terms of Sections 1 and 2 above provided that you also do one of the following:

a) Accompany it with the complete corresponding machine-readable source code, which must be distributed under the terms of Sections 1 and 2 above on a medium customarily used for software interchange; or,

b) Accompany it with a written offer, valid for at least three years, to give any third party, for a charge no more than your cost of physically performing source distribution, a complete machine-readable copy of the corresponding source code, to be distributed under the terms of Sections 1 and 2 above on a medium customarily used for software interchange; or,

c) Accompany it with the information you received as to the offer to distribute corresponding source code. (This alternative is allowed only for noncommercial distribution and only if you received the program in object code or executable form with such an offer, in accord with Subsection b above.)

The source code for a work means the preferred form of the work for making modifications to it. For an executable work, complete source code means all the source code for all modules it contains, plus any associated interface definition files, plus the scripts used to control compilation and installation of the executable. However, as a special exception, the source code distributed need not include anything that is normally distributed (in either source or binary form) with the major components (compiler, kernel, and so on) of the

operating system on which the executable runs, unless that component itself accompanies the executable.

If distribution of executable or object code is made by offering access to copy from a designated place, then offering equivalent access to copy the source code from the same place counts as distribution of the source code, even though third parties are not compelled to copy the source along with the object code.

4. You may not copy, modify, sublicense, or distribute the Program except as expressly provided under this License. Any attempt otherwise to copy, modify, sublicense or distribute the Program is void, and will automatically terminate your rights under this License. However, parties who have received copies, or rights, from you under this License will not have their licenses terminated so long as such parties remain in full compliance.

5. You are not required to accept this License, since you have not signed it. However, nothing else grants you permission to modify or distribute the Program or its derivative works. These actions are prohibited by law if you do not accept this License. Therefore, by modifying or distributing the Program (or any work based on the Program), you indicate your acceptance of this License to do so, and all its terms and conditions for copying, distributing or modifying the Program or works based on it.

6. Each time you redistribute the Program (or any work based on the Program), the recipient automatically receives a license from the original licensor to copy, distribute or modify the Program subject to these terms and conditions. You may not impose any further restrictions on the recipients' exercise of the rights granted herein. You are not responsible for enforcing compliance by third parties to this License.

7. If, as a consequence of a court judgment or allegation of patent infringement or for any other reason (not limited to patent issues), conditions are imposed on you (whether by court order, agreement or otherwise) that contradict the conditions of this License, they do not excuse you from the conditions of this License. If you cannot distribute so as to satisfy simultaneously your obligations under this License and any other pertinent obligations, then as a consequence you may not distribute the Program at all. For example, if a patent license would not permit royalty-free redistribution of the Program by all those who receive copies directly or indirectly through you, then the only way you could satisfy both it and this License would be to refrain entirely from distribution of the Program.

If any portion of this section is held invalid or unenforceable under any particular circumstance, the balance of the section is intended to apply and the section as a whole is intended to apply in other circumstances.

It is not the purpose of this section to induce you to infringe any patents or other property right claims or to contest validity of any such claims; this section has the sole purpose of protecting the integrity of the free software distribution system, which is implemented by public license practices. Many people have made generous contributions to the wide range of software distributed through that system in reliance on consistent application of that system; it is up to the author/donor to decide if he or she is willing t o distribute software through any other system and a licensee cannot impose that choice.

This section is intended to make thoroughly clear what is believ ed to be a consequence of the rest of this License.

8. If the distribution and/or use of the Program is restricted in certain countries either by patents or by copyrighted interfaces, the original copyright holder who places the Program under this License may add an explicit geographical distribution limitation excluding those countries, so that distribution is permitted only in or among countries not thus excluded. In such case, this License incorporates the limitation as if written in the body of this License.

9. The Free Software Foundation may publish revised and/or new versions of the General Public License from time to time. Such new versions will be similar in spirit to the present version, but may differ in detail to address new problems or concerns.

Each version is given a distinguishing version number. If the Program specifies a version number of this License which applies to it and "any later version", you have the option of following the terms and conditions either of that version or of any later version published by the Free Software F oundation. If the Program does not specify a version number of this License, you may choose any version ever published by the Free Software Foundation.

10. If you wish to incorporate parts of the Program into other free programs whose distribution conditions are different, write to the author to ask for permission. For software which is copyrighted by the Free Software Foundation, write to the Free Software Foundation; we sometimes make exceptions for this. Our decision will be guided by the two goals of preserving the free status of all derivatives of our free software and of promoting the sharing and reuse of software generally.

NO WARRANTY

11. BECAUSE THE PROGRAM IS LICENSED FREE OF CHARGE, THERE IS NO WARRANTY FOR THE PROGRAM, TO THE EXTENT PERMITTED BY APPLICABLE LAW. EXCEPT WHEN OTHERWISE STATED IN WRITING THE COPYRIGHT HOLDERS AND/OR OTHER PARTIES PROVIDE THE PROGRAM "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE PROGRAM IS WITH YOU. SHOULD THE PROGRAM PROVE DEFECTIVE, YOU ASSUME THE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION.

12. IN NO EVENT UNLESS REQUIRED BY APPLICABLE LAW OR AGREED TO IN WRITING WILL ANY COPYRIGHT HOLDER, OR ANY OTHER PARTY WHO MAY MODIFY AND/OR REDISTRIBUTE THE PROGRAM AS PERMITTED ABOVE, BE LIABLE TO YOU FOR DAMAGES, INCLUDING ANY GENERAL, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE THE PROGRAM (INCLUDING BUT NOT LIMITED TO LOSS OF DATA OR DATA BEING RENDERED INACCURATE OR LOSSES SUSTAINED BY YOU OR THIRD PARTIES OR A FAILURE OF THE PROGRAM TO OPERATE WITH ANY OTHER PROGRAMS), EVEN IF SUCH HOLDER OR OTHER PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

END OF TERMS AND CONDITIONS

Thecus Technology 1U4500R, 1U4500S User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Copyright and Trademark Notice

About This Manual

Limited Warranty

Safety Warnings

Table of Contents

Chapter 1: Introduction

Overview

Product Highlights

File Server

FTP Server

Backup Server

Printer Server

Redundant Power Supply (1U4500R)

Package Contents

Front Panel

Hard Disk Trays

Rear Panel

1U4500R

1U4500S

Chapter 2: Hardware Installation

Overview

Before You Begin

Hard Disk Installation

Cable Connections

Checking System Status

System Status Normal

System Trouble

Chapter 3: First Time Setup

Overview

Thecus Setup Wizard

LCD Operation

LCD Controls

Display Mode

USB Copy

Management Mode

Typical Setup Procedure

Step 1: Network Setup

Step 2: RAID Creation

Step 3: Create Local Users or Setup Authentication

Step 4: Create Folders and Set Up ACLs

Step 5: Start Services

Chapter 4: System Management

Overview

Web Administration Interface

Menu Bar

Language Selection

Status Menu

Product Information

System/Service Status

System Information

Printer Status

Storage Management

Disks Information

S.M.A.R.T. Information

RAID Information

RAID Configuration

RAID Level

Disk Settings

Creating a RAID

Deleting a RAID

Advanced RAID Configuration

Folder Management

Adding Folders

Editing Folders

Deleting Folders

NFS Share

Folder Access Control List (ACL)

System Snapshots

Network Management

WAN Configuration

LAN Configuration

DHCP Configuration

Web Services Configuration

AFP (Apple Network Setup)

NFS Setup

User and Group Management