Tharo Systems T-4210, T-4307, T-4604 User Manaul

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Page 1

T-4210/T

-4307/T-4604 Users Manual

Date:

02-26-2015

Page 2

CONTENTS

Barcode Printer

1.1

1.2

Box Contents

Getting to Know Your Printer

Printer Setup

2.1

2.2

2.3

2.4

2.5

Loading Labels

Loading Ribbon

Connecting the Printer to the Host Computer

EASYLABEL Start installation

Printer Setting and Control

3.1

3.2

3.3

3.4

3.5

3.6

Operation Panel

LCD Interface Introduction

LCD Interface Functions

Label Calibration and Self-Test

Error Alerts

USB Host

NetSetting for Ethernet

4.1

4.2

Installing the NetSetting Software

NetSetting Interface

Accessories

5.1

5.2

5.3

Preparation

Installing the Cutter

Ribbon Removal from the Optional Core-free Ribbon Hub

Maintenance and Adjustment

6.1

6.2

6.3

6.4

6.5

6.6

6.7

6.8

Removing / installing the print head module

Adjusting the print line

Adjusting ribbon tension

Cleaning the thermal print head

Print head balance and tension adjustment

Ribbon shield adjustment

Cleaning the cutter

Troubleshooting

Appendix

your Computer

Windows Driver installation

Product Specifications

Interface Specifications

5.4

5.5

Installing the WiFi Interface Module

Installing the Bluetooth Interface Module

Page 3

FCC COMPLIANCE STATEMENT FOR AMERICAN USERS

This equipment has been tested and found to comply with the limits for a CLASS A digital device,

pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection

against harmful interference when the equipment is operated in a commercial environment. This

equipment generates, uses, and can radiate radio frequency energy and, if not installed and used

in accordance with the instructions, may cause harmful interference to radio communications.

Operation of this equipment in a residential area is likely to cause harmful interference in which case

the user will be required to correct the interference at their own expense.

THE T-SERIES PRINTER TO WHICH THIS DECLARATION RELATES IS IN CONFORMITY WITH THE FOLLOWING STANDARDS

European Standard EN 55022:2010/AC:2011 Class A,EN 61000-3-2:2006/A1:2009 and /a2:2009, EN 61000-3-3:2008 and

EN55024:2010(IEC 61000-4-2:2008, IEC 61000-4-3:2006/A1:2007/A2:2010, IEC 61000-4-4:2004/A1:2010, IEC 61000-4-5:2005,

IEC 61000-4-6:2008, IEC 61000-4-8:2009, IEC 61000-4-11:2004). CFR 47, Part 15

WARNING

This is a Class A product. In a domestic environment this product may cause radio interference

in which case the user may be required to correct the interference at their own expense.

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Page 4

SAFETY INSTRUCTIONS

During the print process the Printhead will become hot. Do NOT attempt to clean the

Printhead until it has had time to cool.

The Printhead is the most fragile part of your Printer. Do NOT use sharp or hard objects to

clean the Printhead. Do NOT touch the glass surface of the Printhead with your hand.

This Printer is built exclusively to print labels, tickets and tags, continuous paper, etc. Only

use media that is recommended for a direct thermal or thermal transfer Printer.

The Printer is configured for input voltages of 110 to 240 V. Connect only to a power outlet

with a grounded contact. Always ensure the Printer is switched OFF before connecting the

power cord to an electrical outlet.

Do not expose the Printer to moisture or operate it in wet or damp areas.

The Printer will operate with the cover open if necessary. This is not recommended, as the

Printer’s moving or rotating parts can cause injury. Keep long hair, jewelry and loose

clothing away from any moving parts.

Remove the power cord from the rear of the Printer when disconnecting or attaching

accessories such as rewind units, cutters, etc.

**** There is a Danger of explosion if the battery is replaced incorrectly.

** Dispose of used batteries according to the manufacturer’s instructions.

***

* Only replace the battery with an equivalent type.

Specifications are subject to change without notice.

Caution

This printer is equipped with a button cell lithium battery. This battery is inside the left side cover on the main circuit board.

Page 5

1 Barcode Printer

1.1 Box Contents

Please check that all of the following items are included with your printer.

T-4210 / T-4307/ T-4604 Printer

Including EASYLABEL Start software

and user’s manual.

4XLFN*XLGH

T-4210 / T-4307 / T-4604 Series

USB Cable

Power Cord

Page 6

Front View

1 Barcode Printer

1.2 Getting to Know Your Printer

Rear View

Stylus

Touch Panel

POWER Button

FEED Button

Lower Cover Plate

USB Host

Printer Cover

Viewing Window

Fan-Fold Label Slot

Calibration button Ethernet port

Serial port (DB-9)

Applicator Interface(OPTIONAL)

USB Port USB Host

Parallel port(OPTIONAL)

Power jack

On/Off switch

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1 Barcode Printer

Ribbon Rewind Hub

Ribbon Supply Hub

Print Mechanism

Platen Roller

Print Head Release Lever

Label Guide

Label Roll Hanger

Label Roll Guide

Adjustable Sensor

Label Guide

Page 8

This printer supports the following printing methods: Thermal Transfer Printing (TTP)ƝRequires a ribbon for transferring the printed image to the labels. Direct Thermal Printing (DTP)Ɲ8VHV7KHUPDO3DSHUDQGGoes not require a ribbon.

Verify which printing method you are using and modify the settings in the printer driver,

printer menu, and/or software.

Rotate the Print Head Release Lever counterclockwise as shown

2.1 Loading Labels

2 Printer Setup

Place the printer on a flat surface and open the top cover

Page 9

Slide the label roll guide out and fold it down

Place the label roll on the label supply hub until it contacts the printer housing.

(Do not apply too much pressure to avoid damaging the label stock.)

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1RWH

2 Printer Setup

Page 10

Feed the label stock through the printer as indicated by the red arrows

Feed the label stock through the Adjustable Sensor and up to the tear-off plate.

* Remember to change the position of the movable sensor and align it to the gap, black mark, or tag hole in the media.

1RWH

2 Printer Setup

Page 11

1. The labels pass between the wall of the printer housing and the adjustable paper guide.

2. Return the Print Head Release Lever to its original position.

Then close the printer cover.

2 Printer Setup

1. The labels pass between the wall of the printer housing and the adjustable paper guide.

Page 12

Place the printer on a flat surface and open the top cover

Place a new ribbon on the ribbon supply hub.

The two illustrations below show you how to route the ribbon depending on the ribbon type (ink side in or out).

Ink side out Ink side in

2 Printer Setup

2.2 Loading Ribbon

Loading Ribbon

Page 13

* Do not feed the ribbon under the Adjustable Label Sensor.

1RWH

2 Printer Setup

Feed the ribbon under the print head and back up on the other side. Attach ithe ribbon to an empty ribbon core on the Ribbon Rewind Hub.

Page 14

2 Printer Setup

2.3 Connecting the Printer to your Computer

1. Ensure that the printer is turned off.

2. Connect the power cord to the printer. Plug the power cord into an electrical outlet.

3. Connect the USB cable to the printer and your computer.

4. Turn the printer on. The LCD should light up.

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2 Printer Setup

2.4

EASYLABEL Start Installation

2. The EASYLABEL InstallShield Wizard starts. Click “Next” to continue.

3. The next screen you can read EASYLABEL’s License Agreement. Click the “I accept the terms in the license agreement”

radio button and click “Next” to continue the installation.

1. Insert the product CD into CD/DVD drive of your computer. Open the "install” folder on the CD.

Right click on the setup.exe icon and choose “Run as Administrator” to start the installation.

Select a language for the installation and click OK to continue.

EASYLABEL Start is the free labeling package included with every Tharo printer.

Page 16

2 Printer Setup

4. The next screen allows you to specify the directory to install EASYLABEL into. In most cases the default is fine.

You may also specify if you want an EASYLABEL icon on your desktop. Click on “Next” to continue.

5. The next step allows you to specify the installation type. “Full” is recommended for most users. Click “Next” to continue.

6. This is the confirmation screen. Click Install to install EASYLABEL Start.

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2 Printer Setup

8. The installation is complete. Click “Finish” to close the InstallShield Wizard.

9. You are ready to start using EASYLABEL. If you are a new EASYLABEL user we recommend that you view the

EASYTutor tutorials. EASYTutor is the best way to get acquainted with your new labeling software. EASYTutor

can be found in the “EZtutor” folder on the product CD.

You may also view EASYTutor online at www.tharo.com/interactive.php

We suggest getting started with “Adding a USB printer” which is a great step-by-step walk through of how to

add a USB printer to EASYLABEL.

www.tharo.com/Interactive/adding_a_usb_printer/adding_a_usb_printer.htm

7. The Status screen will show the progress of the EASYLABEL Start installation.

Page 18

2 Printer Setup

Windows Drivers are NOT needed when printing to your Tharo Printer with EASYLABEL.

If you want to print to your Tharo Printer from other Windows applications then a Windows driver is needed.

STOP!

Do NOT plug the Printer's USB cable into your computer yet. There are some special installation steps for

Windows 8 and 10 users. If you are NOT using Windows 8 or 10 you can skip to the next page.

To install the Printer driver in Windows 8 or 10:

1. Open the "Tharo_Driver_Win8_Win10" folder.

2. Right Click on thr.inf and select "install"

3. Click on “Yes”

4. When the install finishes, Click on “OK”

5. Then plug the Printer's USB cable into your computer.

The printer should now be ready for use in Windows 8 or 10.

If you plugged in the printer without doing the above steps first, the printer is installed as an "Other Device"

and you will have to install the driver this way:

1. Open the Windows Control Panel

2. Click on "Hardware and Sound"

3. Under "Devices and Printers" heading click on "Device Manager"

4. Expand "Other Devices"

5. Right-click on the Tharo Printer and select "Update Driver Software"

6. Select "Browse my computer for driver software"

7. Click “Browse” and browse to where the "Tharo_Driver_Win8_Win10" folder and then click on “Next”

8. Click on “Install”

9. Click on “Close” to exit the wizard

The printer should now be ready for use in Windows 8 or 10.

Insert the product CD into CD/DVD drive of your computer.

2.5 Windows Driver Installation

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2 Printer Setup

1. USB is a Plug & Play facility. Once the USB cable is connected from PC to the printer, the PC will automatically detect the new device and begin the installation process.

2. Select ‘Specify a location’ and specify the path of the printer driver.

3. Follow the instructions in the Wizard to complete the installation.

www.tharo.com

The printer can be installed on Windows releases other than Windows 8 or Windows 10 without any special steps.

Insert the product CD into CD/DVD drive of your computer.

Turn the printer on and connect it to your computer with a USB cable. The “Found New Hardware Wizard” should take over and install the drivers. At some point you will be able to specify a location of the drivers. Simply point the Wizard to the thr.inf file in the Windows Driver folder on the product CD.

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3 Printer Setting and Control

3.1 Operation Panel

FEED BUTTON

POWER BUTTON

TOUCH PANEL

POWER Button

Press the POWER button to turn on the printer.

Press and hold the POWER button for 3 seconds to turn the printer off.

FEED Button

Press the FEED button to advance the media.

If you are using continuous labels, the printer will advance a length of media.

If you are using media with gaps or black marks, the printer will advance one label.*

*If the printer feeds more than one label or the label does not stop in the correct position, you should perform a label calibration for your media.

See Section 3.4 Label Calibration and Self-Test.

PAUSE PRINTING using the FEED Button

Pressing the FEED button while the printer is printing will PAUSE the printer.

When the FEED button is pressed again, the printer resumes printing.

Example: While a 10-label print job is running, you press the FEED button to pause the printer.

Two of the labels have been printed. To resume printing and print the remaining eight labels, you will need to press

the FEED button again.

CANCEL PRINTING using the FEED Button

Press and hold the FEED button for 3 seconds while the printer is printing to CANCEL the print job.

The current print job is then cancelled.

Example: While a 10-label print job is running, you press and hold the FEED button for 3 seconds.

Two of the labels have been printed.

The print job is cancelled and the remaining eight labels will not be printed.

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3 Printer Setting and Control

3.2 LCD Interface Introduction

Getting Started

Press the POWER button to turn on the printer. You will see the START UP SCREEN while the printer is booting up.

Power on

Once the printer has booted, the LCD screen will display “Ready“.

This indicates the printer is online and ready for use.

Tap the screen with your finger or the stylus pen when you want to select

on screen items such as settings icons.

Image 2.002

2.003-140805

LCD Firmware Version

LCD Image Version

Wizard

Test

Main

T-4210 V2.0000

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3 Printer Setting and Control

Icon Definition

Status of LCD Interface

When the printer is in standby (ready to print), the LCD will display “Ready” on screen.

You can only print when you see the “Ready“ status.

The LCD screen will display error messages on the screen when they occur.

See section 3.5 for the list of errors, causes and solutions.

WARNING ICON

ERROR DESCRIPTION

ERROR ICON

8SRQHOHYHO

7DSWKLVLFRQWRJREDFNRQHOHYHO

0DLQ0HQX

7DSWKLVLFRQWRHQWHURUUHWXUQWRWKHPDLQPHQX

Printer Model and Firmware Version

Wizard

Test

Main

T-4210 V2.0000

Check Media

Page 23

3 Printer Setting and Control

Tap this button to accept

the changes and return

to the main page

Tap this button to Cancel

the changes and return to

the main page.

Printer Settings

Continuous

Auto Select

Darkness

Speed

Sensor

Select

Media

Type

Main

LCD

Language

Printer

Settingss

Label

Settings

Devices

Printer

Control

Code Page

Recall

Label

Printer Settings

Continuous

Auto Select

Darkness

Speed

Sensor

Select

Media

Type

If the printer setting is UNLOCKED, the printer will process any commands

to change that setting. Tap the UNLOCKED icon to LOCK

If the printer setting is LOCKED, the printer will ignore any commands

to change that setting. Tap the LOCK icon to UNLOCK

UNLOCKED

LOCKED

Page 24

Wizard

Continuous

Darkness

Speed

Media

Type

X-Offset

Y-Offset

Test

Self-Test page

Calibration

Main

LCD

Language

Printer

Settings

Label

Settings

Devices

Printer

Control

Code Page

Recall

Label

3 Printer Setting and Control

On the Ready Screen there are three icons that allow you to access three different menus.

Tap “Main”--

The screen now shows the “Main” Menu selections allowing you to access the various printer settings.

Tap “Wizard”--

The screen now shows the “Wizard” menu selections The Wizard menu provides quick access to the more commonly changed printer settings.

Tap “Test”--

The Test screen allows you to perform a Label Calibration and print a Self-Test page.

Darkness

Speed

0-19

Media Type Label with Gaps

Label with Marks

Continuous

X-Offset

Y-Offset

2-10 see specification page

-100-100 (default 0)

Wizard

Test

T-4210 V2.0000

Wizard

Test

Main

T-4210 V2.0000

Wizard

Test

Main

T-4210 V2.0000

Page 25

3 Printer Setting and Control

3.3 LCD Interface Functions

Main Menu

Main

LCD

Language

Printer

Settings

Label

Settings

Devices

Printer

Control

Code Page

Recall

Label

Printer Settings - Setting options for printing such as print speed, darkness, etc.

LCD Language- Allows selection of the language used in the printer’s LCD

Code Page- Allows selection of what Code Page to use when printing

Label Settings- Setting options for the label such as label rotat ion, print position, label offset, etc.

Devices- Setting options for optional modules and communication ports.

Printer Control- Includes self-diagnosis functions for the printer such as a TPH test and self-test page printing.

Recall Label- Allows the selection and printing of a label stored in memory.

Page 26

Devices

Buzzer

Option Setting

Smart

Backfeed

Serial Port

Settings

LAN

Settings

LCD

Settings

Clock

Settings

3 Printer Setting and Control

Devices Menu

Buzzer- Defines operation of Buzzer. When this option is turned on the printer will sound the buzzer (beep) for most events. When this option is turned off the printer will only sounds the buzzer (beep) when there is a condition that requires the operator’s attention.

Option Setting- Used to specify the presence of the optional Cutt er, Label Dispenser or Applicator Interface

Smart Backfeed- When in stripper, applicator, or cutter mode, a label is printed and moved forward to be peeled off, taken by applicator or cut. If Smart Backfeed is ON, the next label will be partially printed so the printer does not have to backfeed to find the original starting point when printing continues.

Serial Port Settings- Options to configure the Serial Port such as Baud Rat e, Parity, Data Bits, Stop Bits.

LAN Settings- Options to configure the wired LAN such as DHCP, IP Address, Gateway, Subnet Mask.

LCD Settings- Has an option to password protect access to the LCD menu and a Calibration function for the touch screen.

Clock Settings- Allows for setting the Printer’s Clock, ex. Year, Month, Day, Hour, Minute

WiFi Settings- Options to configure the WiFi module in order for the Printer to join a wireless network

Bluetooth Settings- Options to configure the Printer so it may join a Bluetooth network.

WiFi

Settings

Bluetooth

Settings

Page 27

3 Printer Setting and Control

Available Menu Settings

Printer Setting

Darkness

0-19

Speed

Sensor Select

Media Detection Auto Select

See-Through

Reflective

Media Type Label with Gaps

Label with Marks

Continuous

Print Mode Direct Thermal

Thermal Transfer

0-40

Top of Form

LCD Language

English

Deutsch

丨檻Ḕ㕮

䰈檻Ḕ㕮

Français

Español

㗌㜓媅

Italiano

Pусский

Türkçe

Code Page

850

852

437

860

863

865

857

861

862

855

866

737

851

869

Win 1252

Win 1250

Win 1251

Win 1253

Win 1254

Win 1255

Win 1257

Label Settings

Rotation

X-offset

Y-offset

Start Offset

10 based on print resolution see specification page

FULL

Tear-Off Position

OFF

TPH Open Only - After Print Head is opened/closed

0°, 90°, 180° or 270°

-100-100 (default 0)

Page 28

3 Printer Setting and Control

Devices

Buzzer OFF

Option Setting

None

Cutter

Label Dispenser

Applicator

Smart Backfeed Off



Serial Port Settings

Baud Rate

4800 bps

9600 bps

19200 bps

38400 bps

57600 bps

115200 bps

Parity None

Odd

Even

Data bits 7 bits

8 bits

Stop bits 1 bits

2 bits

LAN Settings

DHCP

IP Address

0.0.0.0

Subnet Mask

255.255.255.0

Gateway

192.168.0.254

LCD Settings

Password

OFF

Clock Settings

Year

Month

Hour

Minute

Printer Control

Test

Sample Pattern

Select Memory

Clear Memory

Calibration

Restore Defaults

Bluetooth Settings

Clear Bind

Make Device Visible

SSP PIN Code

Search Devices



Calibration

Visible (on LCD) ON/OFF

Day

WiFi Settings

Printer Info -Print Length and Cutter Count

WLAN Details

WEP

Encryption

WPA/WPA2

Encryption

Module Active ON/OFF SSID

Security None, WEP, WPA, WPA2 Auth Open, Shared Key

Default Key 1-4 WEP Key Disable, 40 bits, 128 bits

Key Format Hex, ASCII

Pre-Shared Key TKIP, AES Key

Key

ON/OFF ON/OFF

ON/OFF

0000

Page 29

3 Printer Setting and Control

Keyboard Mode

When a USB keyboard is plugged into the printer, the LCD will prompt “Enter Standalone”. Press the “Y” key

on the keyboard to enter the “Keyboard Mode” menu.

Enter Standalone ?

(Y/N)

Keyboard Mode

Country

Code

Edit

Label

Database

Settings

Code Page

Recall

Label

Clock

Settings

Recall Label function

Allows the user to Recall any labels in the printer and preview them.

Main

LCD

Language

Printer

Settings

Label

Settings

Devices

Printer

Control

Code Page

Recall

Label

From the Home screen, tap

to enter the Main Menu.

From the Main Menu tap Recall Label

to enter the Recall Label Menu.

Main

Wizard

Test

Main

T-4210 V2.0000

Wizard

Test

Main

Page 30

3 Printer Setting and Control

0°

Preview

Label

Recall Label

001/002 FORM NAME

LABEL-1

LABEL-2

0°

Preview

Label

Recall Label

T-4210

FW:V2.000

Recall Label

Prompt

001

Recall Label

Print Quantity

The Recall Label Menu allows review

and selection of labels,

Tap up to move up the list of labels

Tap down to move down the list of labels.

Tap Preview Label to see a preview of the label.

Preview

Label

Keep taping to move to

the next page

T-42120

FW:V2.000

The selected label prints.

***After using the recall label function the printer returns to the Ready Page.

Wizard

Test

Main

T-4210 V2.0000

Page 31

3 Printer Setting and Control

Label Calibration

The printer can automatically detect and store label height.

That means the host computer does not need to transmit the label height to the printer.

3.4 Label Calibration and Self Test

Self Test

The Self Test function lets you check whether the printer is functioning normally.

Follow these steps to run the Label Calibration and Self Test.

1. Check that the label stock is loaded correctly.

2. Turn off the printer and press the FEED key.

3. Turn the printer on, keeping the FEED button pressed. When the LED around the power button starts to flash red,

release the FEED button. The printer will now perform a Label Calibration.

4. Once the Label Calibration is complete, the printer will print a Self Test label.

The contents of a sample self-test printout can be seen below.

Model & Version

USB ID setting

Serial port setting

MAC address of Ethernet port

IP address of Ethernet port

Gateway setting

Netmask setting

PORT State

(L=LPT, S=Serial, E=Ethernet, U=USB, B=Bluetooth)

PORT State (1= On, 0=Off)

Number of forms

Number of graphics

Number of fonts

Number of Asian fonts

Number of Databases

Number of Scalable fonts

Free memory size

Speed, Density, Ref. Point, Print direction

Label width, Form length, Stop position

Cutter, Label Dispenser, Mode

Sensor Setting

Code Page

T-4210 VX.XXX

USB S/N: 12345678

Serial port: 96,N,8,1

MAC Addr: xx-xx-xx-xx-xx-xx

IP xxx.xxx.xxx.xxx

Gateway xxx.xxx.xxx.xxx

Sub-Mask xxx.xxx.xxx.xxx

PORT State L S E U B

1 1 1 1 1

##################################

0000 FORM(S) IN MEMORY

0000 GRAPHIC(S) IN MEMORY

000 FONT(S) IN MEMORY

000 ASIAN FONT(S) IN MEMORY

000 DATABASE(S) IN MEMORY

000 TTF(S) IN MEMORY

4073 KB FREE MEMORY

^S4 ^H8 ^R000 ~R200

^W102 ^Q100,3 ^E18

Option:^D0 ^O0 ^AD

Ref. :1.96 2.84 2.49[0.88_23]

Code Page:850

Page 32

3 Printer Setting and Control

Label Calibration Button

The Label Calibration button is used to perform a Label Calibration.

This is useful to correct any Media Errors that may occur when changing the labels to another type,

such as changing gap labels to black mark labels or continuous media.

Press and hold the Calibration Button for 2 seconds to start the Label Calibration.

Press

****Pressing the Calibration Button is equivalent to the auto-sensing command ‘’~S,SENSOR’’.

Press

CALIBRATION BUTTON

Page 33

3 Printer Setting and Control

3.5 Error Alerts

In the event of a problem that prevents normal functioning of the printer, you will see an error message on LCD

screen and hear some beep signals. Please refer to below table for the errors, causes and possible solutions.

Check ribbon

Type Beeps Description Solution

Print Head Error 2 x 4 beeps

The print head

mechanism is not

locked in place.

Open the print

mechanism and

close it again.

Print Head Error None

High temperature

at the print head.

Once the print

head has cooled

down, the printer

goes back to

standby mode.

No ribbon is

installed and using

Direct Thermal

label stock.

Make sure that

the printer is set to

Direct Thermal

printing mode.

The ribbon is

used up or the

label supply hub is

not mov ing.

Replace the

ribbon roll.

Media Error

2 x 3 beeps

FEED BUTTON

POWER BUTTON

/&'728&+3$1(/

Printhead Open

TPH Over Heat

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3 Printer Setting and Control

Type Beeps Description Solution

No labels are

detected.

Make sure that

the label sensor is

positioned

correctly. If the

sensor still does not

detect the paper,

run the auto-

detection

function again.

Label stock is used up.

Replace the label

roll.

Printer feed

problem.

Possible reasons:

the print media

has become

trapped around

the rubber roller; the

sensor cannot

detect a gap or

black mark

betw een the

labels; there is no

paper. Please

reset the sensor.

The memory is full.

The printer prints

the message "File

System full ".

Delete

unnecessary data

or install

additional

memory.

Unable to find file.

The printer prints

the message "File

Name not found"

Use the "~X4"

command to print

all files. Then

check whether

the files exist and

whether the

names are

correct.

A file of the same

name already

exists. The printer

prints the message

"Duplicate Name".

Change the

name of the file

and try storing it

again.

File Error

2 x 2 beeps

Media Error

2 x 2 beeps

Check Media

File System Full

File Not Found

Duplicated Name

Page 35

3 Printer Setting and Control

3.6 USB Host and Standalone Mode

USB Host Uses

The USB Host port supports the use of a USB memory stick, keyboard or scanner.

A USB memory stick can be used to extend the user accessible storage memory up to 32GB

The printer’s Firmware also can be updated using a USB memory stick.

Connect a USB keyboard to printer for Keyboard Mode/Standalone operation.

Plug-in an USB scanner to operate the printer in Keyboard Mode/Standalone.

Using Extended Memory

The printer will create a Folder called “\LABELDIR” and switch “User Flash” to “Extended Memory” automatically when

the user plugs a USB memory stick into the printer.

Connect the printer to a PC with the USB Stick plugged in and use EASYLABEL (Silver or higher) software to

download Graphics, Fonts, Label Formats and Database files to the printer.

Updating Firmware

Remove the USB memory stick from printer and plug-in it to a PC’s USB port. Delete any existing firmware (*.bin) file from

\LABELDIR\FW. If there is no FW folder in the LABELDIR directory, create one.

Copy the new firmware (xxxx.bin) into the Folder \LABELDIR\FW. Then remove the USB Memory Stick from the PC and

plug it back into the printer.

The printer will automatically update the firmware when the firmware on the USB stick is newer than the firmware loaded

in the printer.

Do Not remove the USB memory stick until the firmware is finished updating and you see ‘Ready’ on the LCD.

Page 36

3 Printer Setting and Control

** The USB Host port cannot be used as a USB HUB.

** The printer supports FAT32 formatted USB Memory Sticks up to 32GB only. The certified venders are Transcend,

Apacer, Patriot, Corsair and Kingston.

* The user may copy the entire \LABELDIR directory from the USB memory stick to the PC or vice-versa.

Copying of any of the individual subfolders or individual files in the LABELDIR directory is not supported.

USB Keyboard

Plug a USB keyboard into the printer and the “Enter Standalone?” prompt will appear on the LCD. Press the

“Y” key on keyboard to enter Standalone Mode. You can also press “F1” on the keyboard to enter Standalone Mode

from the “Ready” screen.

When in Standalone Mode the keys on the keyboard have the following functions:

1. Press the “ESC” key on the keyboard to go back to the previous dialog.

2. Use the Alphabetic keys and the Enter key on the keyboard as you usually would to enter variables and Print

Quantity when the printer prompts for them on the LCD when in Standalone Mode.

There are seven selections in Standalone Mode:

1. Recall Label - This selection allows you select a label that is stored in memory and print it.

2. Keyboard Country Code - This selection allows you to set the Country Code to match the keyboard you are using.

3. Code Page - This selection allows you to set the Code Page.

4. RTC Settings - This selection allows you to set the Real Time Clock (RTC)

5. Edit Database - This selection allows you to browse and edit records in any database stored in the printer memory.

It is NOT possible to add or delete records.

6. Edit Label - This selection allows you to edit the TPL of any label format that is stored in the printer memory.

7. Exit Standalone - This selection allows you to EXIT Standalone mode and return to the Ready screen.

Scanner

When a USB scanner is plugged into the printer the LCD will prompt “Enter Standalone?”. Tap the “Y” to

enter Standalone Mode operation.

In Standalone Mode the scanner can be used to enter variables and Print Quantity when the printer

prompts for them on the LCD.

Page 37

4 NetSetting for Ethernet

4.1 Installing the NetSetting software

The NetSetting software is used to manage the network configuration of the Ethernet port.

NetSetting is available on the CD that ships with the printer or it can be downloaded from our website (www.tharo.com).

To install NetSetting:

5. Click ”Next” to continue the installation.

6. Once the installation has completed, you will see the NetSetting icon on your desktop.

1. Insert the Printer CD in your computer’s CD/DVD drive. Browse the contents of the CD and open the "Ethernet" folder.

2. Doubleclick on the NetworkSettingSetup.msi icon to start the installation.

3. The Setup Wizard will guide you through the installation procedure. Follow the instructions on the screen.

4. Specify an “Installation Folder".

D:\Ethernet

C:\Program Files\Tharo\NetSetting\

Page 38

4 NetSetting for Ethernet

4.2 NetSetting Interface

Doubleclick on the NetSetting icon to start the program.

You will see the start page below. The start page will display the basic information of any connected printer and your PC.

There are six tabs on the top of interface which are used to access different network configuration settings.

You will need to enter a password to enter the configuration pages.

Click on the magnifying glass icon to search your network for Tharo Ethernet printers.

Any printers that are detected are listed on the start page.

**** The default password is “1111”. You can change the password from the “IP Setting” tab.

ZX1200

Set

Refresh

Page 39

4 NetSetting for Ethernet

**** To fully benefit from the NetSetting software, you should be familiar with basic networking principles.

Please contact your network administrator for the required related network settings.

Click the “Set” button to apply the settings and the “Refresh” button to re-query the printer and refresh the values.

IP Setting

On the IP Setting tab you can change the Printer Name, Port Number, Default Gateway and Password.

You can also set the printer’s IP address either by DHCP or by Static IP.

Page 40

4 NetSetting for Ethernet

Click the “Set” button to apply the settings and the “Refresh” button to re-query the printer and refresh the values.

Alert Mail Setting

The Printer can send the alert messages to a designated mail account when errors occur. The alert

messages are sent by SMTP (Simple Mail Transfer Protocol) or SNMP (Simple Network Management Protocol).

You can set or change the configurations of SMTP and SNMP on the “Alert Mail Setting” tab.

Page 41

4 NetSetting for Ethernet

Alert Message Setting

Here you can specify which errors should trigger sending an email. The alert messages can be sent by SMTP, SNMP or both.

Click the “Set” button to apply the settings and the “Refresh” button to re-query the printer and refresh the values.

Page 42

4 NetSetting for Ethernet

Printer Configuration

This tab allows you to change the configuration of the connected printer. Many of the printer settings can be modified

on this setting page.

ZX1200i

Click the “Set” button to apply the settings and the “Refresh” button to re-query the printer and refresh the values.

English

T-4210

Page 43

4 NetSetting for Ethernet

Terminal

The “Terminal” tab provides a communication interface for operator to control the printer. Enter printer

commands into the "Input Command" window and press the “Send Command” button, the commands

will be sent to the printer.

For the commands that return a response message, the message will be displayed in "Output Message" window.

Click on the “Clear Data” button to clear these messages.

Page 44

4 NetSetting for Ethernet

In addition to the firmware update, you can click the “Recover To Factory Settings” button to restore all of the printer

configuration settings back to factory default.

Firmware Upgrade

The current printer firmware version is shown on the “Firmware Upgrade” tab. You may also upgrade the printer firmware

from this screen. Simply click the “browse” button and specify the firmware file location.

Then click the “Start Download Firmware” button. The printer firmware will be updated remotely.

BOOT : 1.000a1 F/W : ZX1200i 1.000a

Page 45

5 Accessories5 Accessories

5.1 Preparation

Before installing any of the optional accessory modules:

1. Turn off the printer and unplug the power cord

2. Open the top cover

**** Remember to switch off the printer before installing the cutter.

** Do not use to cut adhesive labels! Glue residue will be left on the cutter blade and impair proper operation.

***

* The cutter can perform 300000 cuts of heavy paper up to 250 μm thick or 100000 cuts of plastic sheet up to 300 μm thick.

Place the printer on a flat surface and open the printer cover

Page 46

5 Accessories

1.Cutter Module

2. Screw

5.2 Installing the Cutter

Cutter Components

Slide the lower cover plate to the right a little bit and then remove it.

Remove the screw that secures the lower cover plate

Page 47

5 Accessories

Connect the cutter cable connector to the cutter jack on the printer.

Carefully insert the tabs on the cutter module into the slots on the printer. (see red arrows)

Page 48

5 Accessories

Load a label roll into the printer and close the printer cover.

**** Be sure to enable the cutter function is enabled in the printer.(Main--Devices--Option Setting)

** For proper cutter operation, the labels should be at least 30 mm high.

***

* After installation of the cutter module, set the stop position (^E) to 30.

The cutter module is now installed.

Secure the cutter module to the printer housing using the screws.

Page 49

5 Accessories

5.3 Ribbon Removal from the Optional Core-free Ribbon Hub

Use a tool to cut off the ribbon.

Page 50

Pull the knob open, the ribbon should be easy to remove.

5 Accessories

Page 51

5 Accessories

5.4 Installing the WiFi Interface Module

1. Remove the screw

2. Remove the option cover

3. Unplug the connection cable

4. Install the Wifi Module

5. Plug in the connection cable

6. Reinstall the option cover and screw

Page 52

3. Unplug the connection cable

5 Accessories

5.5 Installing the Bluetooth Interface Module

4. Insert the Bluetooth Module

6. Reinstall the option cover and screw

5. Plug in the connection cable

2. Remove the option cover

1. Remove the screw

Page 53

6 Maintenance and Adjustment

6.1 Removing / Installing the print head module

Open the top cover.

Rotate the print head release lever counterclockwise as shown.

Use a screwdriver or a coin to loosen the TPH module screw.

Hold the print head module and gently unplug the TPH cable.

Reverse these steps to install the TPH module

* Remember to switch off the printer before removing the print head module.

1RWH

Page 54

6 Maintenance and Adjustment

6.2 Adjusting the print line

Open the top cover.

Turn the adjustment screws(A) clockwise

or counterclockwise to align the indicator

with the indicator line.

Repeat the adjustment process until print

quality has improved.

indicator line

A A

indicator

Use a screwdriver or a coin to loosen the TPH module screw.

Rotate the print head release lever counterclockwise as shown.

Page 55

6 Maintenance and Adjustment

6.3 Adjusting ribbon tension

You can adjust the ribbon tension by turning the ribbon shaft knob (see illustration) clockwise or counterclockwise.

There are 4 possible settings marked (1-4) on the ribbon supply hub.

# 1 : Tension is the highest

# 4 : Tension is the lowest

To set the tension, press in the knob and turn it clockwise or counterclockwise as required.

Increasing the tension of the ribbon rewind hub may help remove wrinkling of the ribbon during printing.

For additional details about the wrinkling/creasing of ribbons, see Section 6-6 Ribbon Shield Settings.

If you are using a very narrow ribbon, the printer may not move the label stock forward (particularly with

a ribbon that is less than 2" wide). In that case, reduce the tension by turning the knob of the ribbon supply hub

counterclockwise.

Page 56

6 Maintenance and Adjustment

6.4 Cleaning the thermal print head

Printing labels will cause dirt such as paper dust, particles of ink and label adhesive to accumulate on the thermal print head. This can cause poor print quality and incomplete print outs. When this happens, the print head must be cleaned:

1. Turn off the printer.

2. Open the top cover.

3. Remove the ribbon.

4. Release the print head by turning the print head release lever counterclockwise.

5. Clean the print head surface (see Red arrow) with a special cleaning pen or a cotton swab soaked in Isopropyl Alcohol.

6. Allow the print head to dry for 2-3 minutes before turning the printer back on.

* The print head should be cleaned once a week or when the print media is changed.

**To help keep the print head clean, the top cover should be closed when printing.

***To ensure print quality and prolong print head life, do NOT use dusty or dirty print media in the printer.

1RWH

Page 57

6 Maintenance and Adjustment

6.5 Print head balance and tension adjustment

Open the top cover.

When using a variety of label stock

and ribbons, the ink may not be evenly distributed.

If there is no printed image on one side of the paper

then the print head pressure must be readjusted using

the TPH spring boxes.

Move the TPH spring boxes as shown in the illustration

to change the location of the print head pressure.

The wider the label you are using, the further apart

the TPH spring boxes must be moved away from

each other. If there is no quality improvement,

you need to change the pressure on the TPH spring boxes.

Reset Mark (A)

Turning the screw to the left increases the pressure,

while turning it to the right reduces the pressure.

Be sure not to turn the screw so that it goes below Mark(B).

Mark (B)

Use a screwdriver or a coin to loosen the TPH module screw.

Page 58

6 Maintenance and Adjustment

6.6 Ribbon shield adjustment

If ribbon wrinkle occurs during printing, adjust the ribbon shield.

If ribbon wrinkle occurs as shown in figure (a), you need to turn ribbon shield screw clockwise.

If ribbon wrinkle occurs as shown in figure (b), you need to turn ribbon shield screw counterclockwise.

(a) (b)

To keep track of the change in print quality, you should adjust the screw by a half turn at a time.

Print a test page. If there is no improvement in the print result, turn the screw by another half turn.

Do not turn the adjustment screw more than two full turns.

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1RWH

Reset Mark

Page 59

6 Maintenance and Adjustment

6.7 Cleaning the cutter

* Remember to turn off the printer before removing the cutter

**The labels should be at least 30 mm long to ensure correct functioning of the cutter.

1RWH

Switch off the printer before removing the cutter.

(To remove or install the cutter refer to ‘’accessories’’ in Section 5)

Remove the screw at the bottom of the cutter .

Remove the cutter cover. Remove any jammed paper. Wet a cotton swab with Isopropyl Alcohol and use it to remove any build ups of adhesive. Reinstall the cutter on the printer

Page 60

♦ Check the power supply.

6 Maintenance and Adjustment

6.8 Troubleshooting

**** If any problems occur that are not described above, please contact your reseller.

Problem

Solution

The printer is switched on but the LED does not light up.

The LED lights up red and printing has stopped

♦ Check for software setting or program command errors.

♦ Look for the error in Section 3.3 Error Alerts

♦ Check if the print head mechanism is closed correctly.

The label stock passes through the printer but no image is printed.

♦ Check that the ribbon is installed with the inked side facing the

label media.

♦ Select the correct printer driver.

♦ Select the correct label stock and print mode.

The label stock jams during printing.

♦ Clear the paper jam.

Check that the print head is clean.

There is no printed image on some parts of the label.

♦ Check if there is any label or ribbon stuck on the thermal

print head.

♦ Check for errors in the application software.

♦ Check if the starting position has been set correctly

♦ Check the ribbon for wrinkles.

There is no printed image on part of the label or the image is blurred.

♦ Check the thermal print head for dust or other dirt.

♦ Use the internal “~T” command to perform a Test Print and check if

the print head can print across the entire width.

♦ Check the quality of the print media.

The printed image is positioned incorrectly.

♦ Check if there is paper or dust covering the label sensor.

♦ Check if the label stock is suitable for use. Contact your reseller.

♦ Check the paper guide.

Skipping labels during printing.

♦ Check the label height setting.

♦ Check if there is dust covering the label sensor.

♦ Perform a label Calibration

The printed image is blurred.

♦ Check the print darkness setting.

♦ Check if the print head is dirty.

The cutter does not cut off the labels in a straight line.

♦ Check if the label stock is installed correctly.

The cutter does not cut off the labels completely.

♦ Check if the label thickness exceeds 0.2 mm.

When using the cutter, the labels are not fed through or are cut off incorrectly.

♦ Check if the cutter has been correctly installed.

♦ Check if the paper guides are sticky.

The label dispenser is not functioning normally.

♦ Check if there is dust on the label dispenser sensor.

♦ Check if the label stock is installed properly.

1RWH

Page 61

APPENDIX

PRODUCT SPECIFICATIONS

Notice

Specifications are subject to change without notice. All company and/or product names are trademarks and/or registered trademarks of their respective owners.

Cutter Module

Parallel Port Adaptor Module

Bluetooth Module

WiFi Print Server Module (IEEE 802.11b/g/n)

Applicator Interface

External label roll holder for 10” (250mm) O.D. label rolls

External label rewinder

Label Dispenser and Internal Rewinder (factory installed)

Core-free Ribbon Rewind Hub (factory installed)

TPL

EASYLABEL Start

T-4210

T-4307

T-4604

Windows and CUPS (Linux and Mac)

4.25” (108mm) 4.16” (105.7mm) 4.16” (105.6mm)

Backlit 3.2” touch screen LCD

Page 62

INTERFACE

Serial Port

Default settings烉

Baud rate 9600, no parity, 8 data bits, 1 stop bit, XON/XOFF protocol and RTS/CTS

RS232 Housing(9-pin to 9-pin)

DB9 Socket

DB9 Plug

RXD

TXD DTR

GND

DSR

RTS CTS

Computer

1 1 2

+5V, max 500mA

TXD RXD N/C

GND

RTS

CTS

RTS

N/C

Printer

****The total current to the serial port may not exceed 500mA.

Parallel Port (Optional)

Handshaking

DSTB is sent to the printer, BUSY to the host computer

Interface cable

Parallel cable compatible with IBM computers Pinout

See below

Pin No.

Function

Transmitter

1 2-9 10 11 12 13 14 15 16 17 18 19-30 31 32 33 34-35 36

/Strobe Data 0-7 /Acknowledge Busy /Paper empty /Select /Auto-Linefeed N/C Signal Gnd Chassis Gnd +5V, max 500mA Signal Gnd /Initialize /Error Signal Ground N/C /Select-in

Computer / printer Computer Printer Printer Printer Printer Computer / printer

Computer Computer / printer Printer

Computer / printer

APPENDIX

INTERFACE

Page 63

Pin NO. 1 2 3 4

Function

VBUS

D-

D+

GND

86%3RUW

Computer Connector: Type A

Pin NO. 1 2 3 4

Function

VBUS

D-

D+

GND

Connector Type: Type B

(WKHUQHW3RUW5-

PIN NO.

FUNCTION

T+

T-

R+

N/C

R-

N/C

$SSOLFDWRU3RUW2SWLRQDO

PIN NO.

FUNCTION

GND

+5V,max 500mA

START_PNT

SLEW_LABEL

PAUSE

REPRINT

+24V,max 1.5A

GND

RIBBON_LOW

SERV_REQ

END_PRINT

MEDIA_OUT

RIBBON_OUT

DATA_READY

OPT_FAULT

APPENDIX

INTERFACE