The finest range of mobility products available in the UK
Maximo & Maximo Plus Operating Instructions and Owners Handbook
CONTENTS PAGE
INTRODUCTION 3
PRODUCT OVERVIEW 3
YOUR SCOOTER CONTROLS 3
DRIVING YOUR SCOOTER 4
ADJUSTING YOUR TILLER 6
REMOVING YOUR BATTERY PACK 7
ADJUSTING YOUR SEAT 7
FOLDING & UNFOLDING YOUR SCOOTER 9
CHARGING YOUR SCOOTER 10
PARKING BRAKE RELEASE 11
MAINTENANCE 11
TROUBLE SHOOTING 12
TIPS FOR SCOOTER USERS 13
TECHNICAL SPECIFICATIONS 14
NOTES 15
2
A
B C D
E F G
H
I
INTRODUCTION TO YOUR MAXIMO
Thank you for purchasing a TGA Maximo mobility scooter. We hope your new scooter will bring
freedom, independence and pleasure to your life.
This handbook provides important information on the most common operational and maintenance
concerns that you should be familiar with. It is very important that you are familiar with the driving
technique and are able to operate the controls competently before venturing far from where there
is assistance.
Please make sure you read this handbook in full and fully understand how to operate your scooter
before venturing too far from assistance. This handbook will draw your attention to important
safety related issues by Care! Warning labelling throughout. Please keep this handbook for future
referral.
PRODUCT OVERVIEW
The Maximo is a class 2 mobility scooter and intended for indoor or outdoor use but is not road
legal whereas the Maximo Plus is class 3 scooter is road legal. Both models are designed to be
easily folded in order to fit in your car boot making it ideal for trips to your local town and shops. It
is capable of 6mph, can climb slopes up to 12% and negotiate obstacles up to 6cm high,
depending on the model (see Technical Specifications). Care must be taken when using your
scooter in these conditions.
YOUR SCOOTER CONTROLS
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A. Horn – press the horn button to sound your horn.
B. Key – insert the key and rotate it clockwise to power on your scooter. To turn off your scooter
rotate the key anti clockwise.
C. Battery Condition Indicator – When your scooter is switched on the needle on the indicator will
move across from the left ‘Red’ sector to the ‘Green’ sector indicating the state of charge in your
batteries. As the charge is used up in your batteries the needle will slowly move towards the red
sector indicating the state of charge at that precise time. When the needle is pointing fully to the
right the batteries are fully charged. As the needle falls towards the red sector your batteries are
losing charge and when the needle is in the red sector your batteries need to be recharged. For
more information see the Charging Your Scooter section.
D. Power On Light – The light will be illuminated green when your scooter is on.
E. Speed Adjustment – This allows you to pre-select your desired maximum speed. The adjuster is
proportional to speed and can be set anywhere between minimum and maximum. Turn the
adjuster knob fully anti clockwise for the lowest speed and gradually rotate clockwise to increase
your maximum speed.
F. Throttle Control Lever – The Throttle Controls also adjust the speed of your scooter. The further
you push the control the faster you will go.
G. Lights – This switch will turn your lights on and off (Maximo Plus only).
H. Emergency Brake – Only to be used in an emergency. When pulled this brings the scooter to a
quick stop.
I. Indicators –To be used when you are turning to indicate to other people where you are heading,
DRIVING YOUR SCOOTER
Before driving your scooter make sure that the battery is fully charged, check that the tyres do not
appear to be soft (see Maintenance section for details of monthly checks and tyre pressures).
Check that the key is in the off position before entering. When comfortably sat, ensure that the
seat is secure. Ensure that the armrests are in the correct position.
Set your speed to low, hold the Tiller with both hands and gently apply pressure to the throttle
control lever to move forwards. The more pressure you apply to the lever, the faster you will go.
Remember to always come to a stop before changing from forward to reverse.
Releasing the throttle control lever automatically operates the motor brake to slow down your
scooter to a stop. Once stopped, the parking brake will automatically engage.
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Use the Tiller to steer your scooter left and right. Simply move your left hand towards you to steer
left and your right hand towards you to turn right.
To reverse, apply pressure on the opposite throttle control lever. The speed in reverse is reduced
automatically for safety and your scooter will beep.
To negotiate kerbs you should always approach at right angles. If you are going up, select the
highest speed setting then drive until both front and back wheels are on the pavement, then
immediately lower the speed. If going down, proceed slowly until on the road, then switch to a
suitable higher speed to cross the road safely.
Watch your Battery Condition Indicator. The distance you can travel depends on many factors.
Range is influenced by many environmental conditions, hills will substantially decrease the range.
Establish what you can obtain around your locality by gradually increasing the distance and
checking the battery indicators at the end of each journey.
Should the battery “run out” before you get home there are two things you can do to avoid being
stranded. Stopping and switching off your scooter for 5 – 10 minutes will allow the battery to
“recover” a little power so that you can proceed further. You can attempt this a number of times. If
you are unfortunate and cannot return to home under the battery power there is a “Free Wheel”
device that will allow someone to push your scooter home (see Parking Brake Release).
Driving inside shops and buildings
When inside it is your responsibility to drive slowly and safely and not damage your surroundings or
hurt other people.
When using the footpath – Just because you are on the footpath or pedestrian precinct does not
make you a pedestrian. If you are on a scooter you are no longer a pedestrian.
In a crowded precinct, market area, or footpath - It is your responsibility to ensure you do not run
into anyone or do any harm with your scooter. While many people will make way for you, you
cannot expect everyone to do so. Some will appear to not even realize you are there. They will
climb round and even over your vehicle rather than allow you room to move. Also be very aware of
people’s feet.
Watch out for:
* Children – They may well run in front of you without warning. You may only be moving very
slowly, but you could still injure a child.
* Elderly People – They may be unable to quickly move aside to let you pass. Give way to
them.
* Disabled people on foot – they too may be unable to move aside for you.
* People with visual problems or impaired hearing – Give them space and time.
* Other scooter users – You may be doing all the right things. This does not guarantee they
will do likewise
Driving on the road
The Maximo is a class 2 mobility scooter and therefore it is not road legal, however the Maximo
Plus is a class 3 mobility scooter and can be used on the road. Remember although this is legal for
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all Class 3 scooters it is not always safe or sensible to do so. You are responsible for your own
safety and that of other road users. The normal rules of the road apply and you must observe the
law about:
* Driving on the left side of the road. Never drive against the traffic.
* One way streets – Never drive against the traffic.
* Giving way where cars would give way (details in the Highway Code).
* Obeying traffic lights and all other road signals and instructions.
* Giving way to pedestrians on crossings.
Always remember your vehicle is not a car and is small and vulnerable – If you need to turn right
across traffic, try to get on to the footpath before the turn and then use a safe pedestrian crossing
or traffic light controlled crossing. Only try to turn right if you are completely sure it is safe to do so.
Do not rely only on your mirror. It may give a false impression of distance. Always give clear
indication of intention to turn left or right.
Remember – the car you can see when you look behind may appear a long way away, but it is
almost certainly moving faster than you are, often deceptively so. It could well be upon you before
you complete your manoeuvre. And it may not be able to stop in time. When passing a parked
vehicle take great care you are not moving into the path of a faster moving vehicle coming behind
you, or towards you. Always signal your intention to pull out.
In the event of a difficult or dangerous situation – Use your hazard lights – But do not drive with
them on unnecessarily.
ADJUSTING YOUR TILLER
If you’d like to adjust the height of your tiller simply turn the adjustment wheel anti clockwise until
the top part of the tiller moves freely up and down. Then just move the top half of the tiller to the
height you would like and tighten the adjustment wheel by turning it clockwise until tight.
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REMOVING YOUR BATTERY PACK
To remove the battery pack first ensure the pack is unlocked by inserting the key into the pack and
turning it 90° anti clockwise to the unlock position. Then simply lift the pack up away from the base
of the scooter and the seat using the handles provided each side.
ADJUSTING YOUR SEAT
Removing your seat
To remove your seat follow these 2 simple steps:
1. Pull and rotate the red circular knob located under the seat so that it is locked open.
2. Slide the seat forwards slightly and lift away from the base.
To replace the seat simply reverse these steps.
Care! Warning
* Always ensure the seat is locked in place before attempting to get on. Failure to check this could
result in injury.
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Adjusting your arm rests
Your scooter has both height adjustable and rotating armrests. To adjust the height of your
armrests follow these 2 simple steps:
1. Press the silver button located halfway up either armrest.
2. Slide the armrest up or down into either of the 3 positions available.
To rotate the armrests follow these 2 simple steps:
1. Press the silver button located at the bottom of the armrest
2. Rotate the armrest backwards 90 degrees until it locks in place.
To rotate the armrest forwards simply reverse these steps.
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FOLDING & UNFOLDING YOUR SCOOTER
Folding
To fold your scooter in order to put it into a car boot or stand it up and store it follow these 4
simple steps:
1. Place one hand on your scooters seat base and use the other to pull up on the red handle
located at the back of the floor pan just in front of the battery pack until you hear a click.
2. Remove the seat (see Adjusting Your Seat).
3. Use one hand to push the seat base down towards the floor pan and the other to move the tiller
towards the seat which will lift the front wheels off the floor and fold your scooter.
4. Finally push the tiller against the seat and the front of the floor pan towards the rear wheels to
ensure your scooter is locked into the folded position.
Once folded you can then lift your scooter using the handle at the rear and stand it on its front
wheels to move around in the folded position.
Unfolding
To unfold your scooter follow these 3 simple steps:
1. Pull the red handle on the left hand side of your scooter towards you until you feel it click.
2. Pull the tiller away from the floor pan until the front wheels of your scooter touch the floor.
3. Ensure your scooter is locked in the unfolded position by pulling the seat away from the floor
pan with one hand and pushing the tiller away from the seat with the other until you hear a click
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and feel you scooter lock into this position. Once your scooter is locked in position you will no
longer be able to move the tiller towards and away from the seat so use this as a simple test to
find out if you scooter is locked in the unfolded position.
Care! Warning
*Always take care when folding and unfolding your scooter that your hands and fingers are clear of
moving parts.
* Always ensure the scooter is locked in the unfolded position before attempting to get on. Failure
to check this could result in injury.
CHARGING YOUR SCOOTER
Only use the charger supplied with your scooter as other makes of chargers have not been tested
and may permanently damage your batteries. Your battery charger is designed and tested for use
with your scooter so it may not be suitable for any other scooters.
To charge your batteries follow these simple steps.
1. Switch OFF your scooter and remove the key.
2. Plug the charger lead into the socket located on the battery pack. Plugging the charger in
automatically cuts all power to the electronics so your scooter cannot be driven.
3. Push the plug from the charger into a suitable wall outlet and switch on.
4. The red light on your charger will come on for “mains on” indicating the battery is charging.
The Green light will come on when your batteries are fully charged.
5. When your batteries reach their charged state, the charger will automatically stop charging
so the batteries cannot over charge. The lights will, however, still be on.
6. Although to get out of trouble the batteries can be put on charge for a short period of time,
it is always best to go through a complete charge cycle each time. Excessive short period
charging will be detrimental to battery life.
7. For the best results and to prolong your battery life, try to run the battery down by at least
50% before recharging and in addition it is always best to go through a complete charge
cycle every time.
8. Depending on the depth of the discharge, the minimum time taken to recharge serviceable
batteries fully will vary up to 12 hours. Please note that this time may increase as batteries
get older. During periods without use it is wise to charge the batteries every 4 to 6 weeks.
9. For the best results your batteries must be cycled for their first 10-15 charges. This means
run them down as much as you safely can in use and then give them a full charge. They will
not work at their best until this process has been carried out.
You will find that the distance that your scooter can travel will gradually increase over the first few
weeks of use as the batteries reach their optimum efficiency after approximately 12 cycles of
discharge and recharge.
Care! Warning
* Do not smoke or use a naked flame while your batteries are being charged.
* Do not use the charger if it has received a sharp blow, been dropped or otherwise misused
in any way.
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* Do not dismantle your charger.
* Do not leave your charger plugged into your scooter with your charger switched off as this
may discharge your batteries.
* For a complete charge – Do not switch off, unplug or interrupt the recharge cycle until it has
completed.
Care! Warning
All TGA lithium battery packs contain a temperature sensor. When this sensor records a
temperature of 10°C, the internal circuit board will stop the battery charger from working in order
to protect the battery cells. Once the battery pack reaches a temperature of approximately 20°C it
will then allow the charger to start working again. This is only relevant if the pack drops below
10°C, so long as the battery pack is stored and remains above 10°C then the charger should work
as normal, standard room temperature is sufficient.
PARKING BRAKE RELEASE
Your scooter is fitted with a manual parking brake release. This is located at the rear of your
scooter just above the right hand rear wheel. The back position is normal use, pushed forwards
releases the brake and allows your scooter to be pushed. There will be no power to drive when
the brake is in this position, however when switched on the battery condition indicator lights will
flash indicating a fault mode. Never release this lever when your scooter is on a slope.
MAINTENANCE
We recommend that your scooter has an annual service and maintenance check by either TGA or
an approved mobility specialist. There are however a few tips you can follow yourself to keep your
scooter in good condition.
• Keep all components clean and dry.
• Keep your tyres inflated according to the technical specification. Low tyre pressure will
degrade your scooters performance so it is very important that you check them frequently.
• Check your tyres for wear and replace them as soon as there is any sign of excessive wear.
• Your scooter uses maintenance free batteries which are leak-proof regardless of their
position so charging the battery is the only maintenance required. DO NOT leave the
batteries flat though, charge them every 4-6 weeks if your scooter is being stored or not in
use.
• Check any accessible electrical cable connectors are fully home and secure.
• Battery replacement is dependent upon use. When your batteries lose power too quickly, it
is likely they need replacing. If you want to change the batteries yourself installation
instructions are included with the replacement batteries from TGA.
• Make sure all repairs relating to electrical or mechanical components are carried out by TGA
or an approved mobility specialist only.
•Do not apply oil or grease to any components. Sealed bearings and nylon bushes eliminate
the need for lubrication.
Seat Upholstery
You can use a damp cloth and a little soap to keep your seat looking good. Do not use abrasive
cleaning materials as this will damage the coating of your seat. Upholstery can also be damaged
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by chemicals so do not over apply. Ultraviolet light can also reduce the life of the material coating
your seat.
Bodywork
You can clean the plastic bodywork of your scooter by lightly washing it with clean soapy water.
Car polish can be used to keep the paint and bodywork in pristine condition. Do not use abrasive
cleaners or strong detergents as this will fade the colour.
Motor Brake
You can check if the motor brake is functioning correctly by testing, if you can push your scooter
when it is switched off or switched on with the speed control throttle in the neutral position. If your
scooter can be pushed when as described above, the motor brake may be faulty.
Care! Warning if this is the case do not use your scooter and contact TGA or an approved mobility
specialist. You can also test this when driving your scooter, if you let go of the speed control lever
it should lose speed very quickly. If you notice a change in the normal stopping time/distance you
should also contact TGA or an approved mobility specialist.
DO NOT operate your scooter in extreme weather conditions i.e. very heavy rain.
DO NOT drive through deep water. This could damage the main electronic controller, or other
electronics.
DO NOT store your scooter in damp conditions. This may affect the electronics if left for very long
periods of time
DO NOT do not hose down your scooter. Water could be forced into the electronics and cause
permanent damage.
TROUBLE SHOOTING
If your scooter will not start, check the following:
Make sure that the key is in the ‘on’ position, if it is then the battery condition indicator will be
displayed, if it is showing empty then recharge batteries.
Check parking brake is released
If the battery condition indicator fails to operate when the key is in the ‘on’ position, check the
following:
Make sure your battery charger is not plugged in to the wall outlet, this will prevent your scooter
driving.
Check parking brake is released
Check the battery pack connection
If your scooter will not charge, check the following:
Check the lights on your battery charger are on and that the charger is plugged into a working wall
socket.
Check your battery charger is connected to your charge socket correctly
Care! Warning if you find for any reason your scooter does not reduce speed when you let go of
the speed control lever, use the manual brake on the handlebars. If this fails to stop you, switch
your scooter off with the key. The parking brake will activate immediately and stop your scooter.
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Beware the machine will stop very suddenly so brace yourself with the handlebars and sit back on
your seat.
This operation should only be carried out as an emergency, continual use of this procedure will
damage the drive transmission and motor brake.
TIPS FOR SCOOTER USERS
Scooters fall into two categories, Class 2 which is essentially a 4mph pavement scooter and can
only legally be used on the road when either crossing over or because there are no footpaths. A
Class 3 scooter is capable of 4 & 8 mph and provided it is fitted with front and rear lights, flashing
indicators, horn and rear view mirror it is legal for use on the road. It can also be used on the
footpaths but must not exceed 4 mph. Class 2 & 3 vehicles must not be driven on Dual
Carriageways, Motorways, Bus Lanes or Cycle Tracks. Class 3 scooters must also be registered
with the DVLA.
Insurance
There is no legal requirement for insurance but it is a very good idea to have cover for fire and
theft, accidental and malicious damage, and also third party damages. For more information call
TGA.
Breakdown & Recovery Service
Again not a requirement but a very good idea to enable you total peace of mind when going out on
your scooter.
Mobile Phone
An essential item if you are out there alone. You never know, breakdown, accident, health communication is a must.
Carrying Loads
Do not overload. It may make your scooter unstable and reduce its range. Place heavy loads
inboard – in the middle – not behind the back wheel which can lighten the steering or can cause
the front end to lift off the road on a bump, and not at the front which might make steering heavy.
Airline Checking
Sealed Lead Acid Batteries are permitted on aeroplanes. Airline personnel may insist on removing
the battery cover to verify its contents. It is best to check with the airline beforehand. An airline
compliance certificate is available from TGA. Due to circumstances out of TGA’s control, it is not
possible to board an aeroplane with our 14.5AH Lithium batteries.
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TECHNICAL SPECIFICATIONS
Specification MaximoMaximo Plus
Length120cm116cm
Width 60cm 58cm
Folded Dimensions97x60x55cm 98x65x53cm
Seat Width46cm46cm
Total Weight92.5lbs95lbs
Wheel & Tyre Size front24 x 8cm24 x 8cm
Wheel & Tyre Size rear26 x 9cm26 x 9cm
Battery24v 14.5amp24v 14.5amp
Motor 24v 270watt 24v 270watt
Controller 24v 70amp 24v 70amp
Charger24v 2.5amp24v 2.5amp
Max Speed4mph6mph
Approximate Range12.5miles15miles
Max Carry Capacity21stone21stone
Max Gradient12%12%
Ground Clearance4.5cm 3cm
Vehicle Class23