Teufel Holist S User guide

Page 1
Technical Description And User Manual
Holist S
360° Speaker with Alexa Integration
Page 2
Contents
General Notes And
Information .................... 3
Trademarks ..................3
Amazon Alexa privacy and advertising policy ...4
Original packaging ........4
Complaints ....................4
Contact ..........................5
For Your Safety .............. 6
Proper use .....................6
Explanation of terms .....6
Safety notes ..................7
Explanation of
symbols ...................... 12
Overview ...................... 13
Unpacking................... 13
Package contents ...... 13
Checking the p
ackage contents ........ 13
Controls And
Connections ................ 14
Location ....................... 16
Location tips ............... 16
Connecting .................. 17
Analogue source .........17
Power supply ...............17
Setup ............................ 18
Teufel Holist app ........ 18
Amazon Alexa app ...... 19
Teufel Guide ............... 20
2 • Holist S
Operation ..................... 21
Activating and
deactivating ................ 21
Selecting a source ..... 21
Adjusting the volume . 22 Bluetooth
Bluetooth®
options ....................23
Pairing and
connecting ..............24
Playback ..................25
Interruption of
connection ..............26
Terminating the
connection ..............26
Spotify Connect .......... 27
AUX playback .............. 27
Care And Cleaning ....... 28
Troubleshooting .......... 29
Technical Data ............. 32
Holist S ....................32
Mains adapter .........32
Declaration of
conformity ................... 33
Disposal ....................... 3 4
Important information in accordance with the Electrical and Electronic Equipment Act (Germany:
ElektroG) ..................... 34
®
Mode ........ 23
Page 3
General Notes And Information
Notice
The information in this document may change without prior notice and in no way constitutes any liability on the part of Laut­sprecher Teufel GmbH.
No part of this user manual may be reproduced in any form or be broadcasted in any way electronically, mechanically, by photocopy or recording without the written permission of Laut­sprecher Teufel GmbH.
© Lautsprecher Teufel GmbH
Version 2.0, January 2022
Trademarks
® All trademarks are the property of their respective owners.
The Blue-
tooth® word mark and Bluetooth® symbol are registered trade­marks of Bluetooth SIG, Inc. and any use by Lautspre­cher Teufel is licensed.
The
Spotify Software is subject to third party licenses found here:
https://www.spotify.com/ connect/third-party-licenses
©2020 Amazon.com, Inc. Amazon, Alexa,
and all corresponding brands are brands of http://Amazon.com, Inc. or its associated companies.
3 • Holist S
Page 4
Amazon Alexa privacy and advertising policy
Lautsprecher Teufel GmbH is no way affiliated with any of the services on the Amazon Alexa system. We do not record any personal information and do not promote any over air advertisements.
Complaints
In case of a complaint we will need the following information to process your enquiry:
1. Invoice number
Can be found on the sales slip (enclosed with the product) or on the order confirmation received as a PDF document.
Original packaging
If you wish to exercise your right of return, we ask that you be absolutely sure to hold onto the pack­aging. We can only accept product returns with the ORIGINAL PACKAGING.
Empty boxes are not available!
4 • Holist S
2. Serial number or batch number
Located on the bottom side of the device.
Thank you for your support!
Page 5
Contact
Please contact our customer service depart­ment with any ques­tions, suggestions, or complaints:
Lautsprecher Teufel GmbH BIKINI Berlin Budapester Str. 44 10787 Berlin (Germany)
Telephone: 00800 200 300 40 (toll-free)
Fax: +4930 300 930 930
Online support:
www.teufelaudio.com/ service
Contact form:
www.teufelaudio.com/ contact
Before operating the product for the
first time, please read the safety notes and user manual carefully. This is the only way to use all functions safely and reliably. Store the user manual in a safe place and also be sure to pass it on to any subsequent owner.
NOTICE
Check that all items have been delivered and that nothing is damaged. If you find any damage, do not operate the device; instead contact our customer service department.
5 • Holist S
Page 6
For Your Safety
Proper use
The speaker is designed for the playback of music and speech from an external player or the internet.
Only use the speaker as described in this user manual. Any other use will be deemed as not in accordance with the instructions and may lead to damage to property or even persons.
The manufacturer accepts no liability for damage caused by improper use.
The speaker is intended for private use.
Explanation of terms
You can find the following signal terms in this user manual:
WARNING
This signal term indicates a moderate risk, which, if not avoided, may result in severe injury.
CAUTION
This signal term indicates a low risk, which, if not avoided, may result in minor or moderate injury.
NOTICE
This signal term warns you of poten­tial damage.
6 • Holist S
Page 7
Safety notes
This chapter contains general safety notes which you should always observe to protect yourself and third parties. Also observe the warning notes in each chapter of this user manual.
WARNING
Touching live parts can result in severe injury or death.
– Make sure that the
correct voltage is present. You can find more informa­tion about this on the rating plate of the mains adapter.
– Check the device
regularly for damage. Immediately discon­nect the mains adapter and do not
operate the device if its housing, mains adapter or mains cord is defective or exhibits other visible damages.
– This device is
disconnected from the grid by pulling the mains adapter. Thus, make sure that the mains adapter is always easily accessible.
– If the device emits
smoke, smells burnt or produces unusual sounds, immedi­ately disconnect it from the mains and do not operate it further.
– Never open the
device or the mains adapter housing.
7 • Holist S
Page 8
Repairs may only be carried out by an authorised specialist workshop. Only parts that match the original specifications may be used.
– Only use the acces-
sory products spec­ified by the manu­facturer.
– Only use the device
indoors.
– Do not operate
the device in wet rooms and protect it from dripping and splashing water. Make sure that no vases or other liquid-filled objects are located on or near the device in order to prevent
liquid from pene­trating the housing. If water or other debris ends up penetrating the housing, immedi­ately pull the mains adapter. Then send the device to our service address.
– Never modify the
device. Unauthor­ised modifications may affect the safety and function­ality.
– Never touch the
mains adapter with wet hands.
8 • Holist S
Page 9
WARNING
An unsuitable setup location may result in injury and damage.
– Never use the
device unmounted in vehicles, in unstable locations, on wobbly tripods or furniture, on insuffi­ciently dimensioned brackets etc. The speaker could tip or fall down and cause injury to persons or be damaged itself.
– Arrange the device
so that it cannot be knocked over acci­dentally and make sure that the cables do not pose a trip­ping hazard.
– Do not place the
device and the mains adapter near heat sources (e.g. heaters, ovens, other heat gener­ating equipment such as amplifiers).
– Do not use the
device in environ­ments where there is a risk of explosion.
– Only use the Blue-
®
tooth
functions in locations where wireless radio trans­mission is allowed.
WARNING
Children can become trapped in the plastic wrapping when playing and suffo­cate.
– Do not allow chil-
dren to play with the
9 • Holist S
Page 10
device or the plastic wrapping. There is a danger of suffoca­tion.
– Never allow children
to operate electrical equipment unsuper­vised.
CAUTION
Extended listening at high volumes may lead to hearing loss.
– To avoid damage
to health, avoid extended listening at high volumes.
– When the volume
is set high, always keep a certain distance from the device and never place your ears directly on the speaker.
– If your amplifier is set
to full volume, it may produce very high sound pressure. This may have psycholog­ical consequences and also cause phys­ical injury. Children and pets are particu­larly at risk. Set your signal source device volume to a low setting before turning on the power.
CAUTION
This product contains magnetic material.
– If necessary, consult
your physician and ask for effects on implants such as pacemakers or defi­brillators.
10 • Holist S
Page 11
CAUTION
Improper use may lead to damage or fire.
– Do not place open
flames such as burning candles or similar on the device.
– Ensure sufficient
ventilation.
– Do not place the
device in direct sunlight.
NOTICE
The isolation pads can produce discol­ouration on sensitive surfaces.
feet of the device or put a blanket under it. This will prevent discolouration of the floor over the long term.
– On parquet,
varnished wood and similar surfaces, you should stick felt gliders to the rubber
11 • Holist S
Page 12
Explanation of symbols
Protection class II
Dual insulation
May only be used indoors
12 • Holist S
Page 13
Overview
Unpacking
• Carefully open the box and lift the device out of the box.
• Remove the protective film from the top of the device.
Package contents
(1) 1× Holist S
(2) 1× mains adapter
(1)
Checking the package contents
• Check that all items have been delivered and that nothing is damaged.
• If the delivery is incom­plete or exhibits damage from transport, please contact our service department (see Page5).
• Do not in any case operate the device if it is damaged.
(2)
13 • Holist S
Page 14
Controls And Connections
Top panel
(13)
(3) (4)
(12)
(11)
(10)
(3) AUX – select the AUX
source
(4) – short press:
select the Bluetooth® source and initiate auto reconnect; long press: activate pairing
(5) Action Button – short
press: activate Alexa functionality (e. g. ends Timer, ...), long press: opening wireless network for configuration.
(5)
(6)
(7)
(8) (9)
(6) – increase the
volume
(7) Built-in microphones (8) – skip forward (9) – start/pause
playback
(10) – skip back (11) – decrease the
volume
(12) LED ring (13)
– enable/disable microphone for Alexa commands
14 • Holist S
Page 15
Back side
(14) (15) (16) (17)
(14) RESET – reset the device (15) POWER – connector jack for
the mains adapter (2) (16) LED Power indicator (17) AUX – input jack for analogue
audio source device
15 • Holist S
Page 16
Location
NOTICE
If the device is subjected to warm temperatures after being cold (e. g. after transport), condensa­tion may occur inside of it.
– In this case, wait
approx. 2hours before you connect and activate it.
The isolation pads can produce discol­ouration on sensitive surfaces.
– On varnished wood,
parquet and similar surfaces, you should stick felt gliders to the rubber feet of the device or put a blanket under it.
This will prevent discolouration of the floor over the long term.
Location tips
• Select a stable, level base.
• Make sure that the envi­ronment is clean and free from dust.
• Select a location away from heat sources and direct sunlight.
• Do not place any objects on the cables or the device.
16 • Holist S
Page 17
Connecting
CAUTION
Risk of injury/ damage!
– Lay the cables so
that they do not pose a tripping hazard.
Analogue source
You can connect a source device with analogue sound (e. g. a CD player or TV set) to the AUX jack (17). You will need a stereo cable with a 3.5-mm jack plug to do so.
Power supply
1. Insert the small plug of the enclosed mains adapter (2) into the POWER jack (15).
2. Connect the mains adapter with a mains socket.
The LED ring (12) starts to rotate in red and the LED Power(16) lights in white.
(2)
(15) (16) (17)
(12)
17 • Holist S
Page 18
Setup
The setup is done in five major steps:
1. Connect and power up the Holist S.
2. Download the Teufel Holist app to your smart­phone or tablet.
3. Connect the Holist S via the Teufel Holist app to your home Wi-Fi.
4. Log In via the Teufel Holist App to your Amazon Account to enable Alexa for the Holist S.
5. Download the Amazon Alexa App for more skills.
Teufel Holist app
The Teufel Holist app is used for the setup and configuration of the Holist S. After the setup, you can control a lot of functions of the Holist S from the app.
TEUFEL Holist APP IN THE APPLE APP
STORE
TEUFEL Holist APP
IN THE GOOGLE PLAY
STORE
• Load the Teufel Holist app from the Play Store/ App Store.
• Make sure that your smartphone or tablet is registered in the same Wi-Fi you want your Holist S to be in.
• Have the Wi-Fi password for your router ready.
• Once you have started the app, the setup wizard will guide you through the setup process.
18 • Holist S
Page 19
After connecting to your Wi-Fi network, you can use the Teufel Holist app to setup your Amazon account to use the features of Amazon Alexa.
• Have the username and password for your Amazon account ready.
• In the menu of the Teufel Holist App choose “AMAZON ALEXA”.
• Follow the instructions on the screen of your smartphone or tablet.
Amazon Alexa app
You can use the Amazon Alexa app for several smart features of the Holist S and you can change your device’s name, device location, time zone and other settings. You can also Group several devices like your Amazon Echo and your Holist together.
AMAZON ALEXA APP
IN THE APPLE APP
STORE
AMAZON ALEXA APP
IN THE GOOGLE
PLAY STORE
Open the Amazon Alexa app and sign in to your existing Amazon account, or create a new account.
19 • Holist S
Page 20
If you have set up your Amazon account in the Teufel Holist App, your Holist S will be listed in the device list.
Many of Alexa’s services are location based. Therefore you should set the correct location of your Holist S in the Alexa app (see the help menu in the Alexa app).
Teufel Guide
You will find more informa­tion and help on our web guide:
https://www.teufelaudio. com/holist
20 • Holist S
Page 21
Operation
Activating and deactivating
The Holist S is designed to be always active – so you are able to use Alexa Voice commands whenever you want.
– To turn off the Holist S
unplug the mains adapter.
– To deactivate the
microphone press the
button (13). The LED ring (12) will light up in red, indicating the micro­phones to be turned off.
(13)
(12) (11)
Selecting a source
– Use the button (4) to
select the digital Blue­tooth® source directly.
– Use the AUX button (3)
to select the analogue source AUX directly.
– All other sources (e.g.
streaming services, internet radio) you can select in the Teufel Holist app, the Alexa app or by the Alexa Voice Service.
(3)
(4)
(5)
(6)
21 • Holist S
Page 22
Adjusting the volume
The volume setting
of an external player often affects the volume of the Holist S.
• Push the
to decrease and the button (6) to increase the volume. The LED ring (12) shows the current value while making the setting.
• You can control the
volume even with both, the Teufel Holist S app and the Alexa app.
button (11)
22 • Holist S
Page 23
Bluetooth® Mode
Via Bluetooth®, you can establish a wireless connection between a compatible external player and the Holist S. The audio output of your external player is then emitted by the Holist S.
The Bluetooth transmission system has a range of approximately 10 metres that is limited by walls and furnishings. If the connection is cut off, the Holist S will attempt to re- establish a connection until you select another source.
®
wireless
NOTICE
– Only use the Blue-
tooth® function in locations where wireless radio trans­mission is allowed.
– Please keep in mind
®
that the Bluetooth behaviour may differ depending on the external player’s operating system and settings (e. g. equalizers or effect apps).
Bluetooth® options
Depending on the device type, your external player/ smartphone may also have a menu for Bluetooth® options such as media playback. You can find more information about the Bluetooth® options in the user manual for your external player/smart­phone.
23 • Holist S
Page 24
Pairing and connecting
To play the audio of your external player on your
®
Holist S via Bluetooth
, connect (or pair) the devices with each other.
1. Turn on the Bluetooth
®
function on your external player (e. g. smart­phone).
2. Push the
button (4) to select the “Bluetooth” input on the Holist S.
3. Push the button (4) again and hold it down for approx. 3 seconds to start the pairing process. The LED ring (12) shows three blue corners.
4. Let your external player/ smartphone scan for Bluetooth® devices. You will find more informa­tion about this in the user manual of your external player. After the search run, the “Teufel Holist” should also be present in the list of detected devices.
5. Select “Teufel Holist” from the list of detected devices.
6. If your external player asks for a code, enter “0000” (four zeros).
Pairing is now complete. You hear a beep tone and the LED (12) ring will illuminate full white for 1 sec. Your Holist S will
®
now act as a Bluetooth playback device and will play back all sounds that would otherwise be played by your external player/ smartphone.
(4)
(12)
24 • Holist S
Page 25
Playback
The volume setting
of the external player affects the volume of the Holist S.
1. Push the
select Bluetooth® as the source.
2. Turn on the Bluetooth
function on your source device.
3. Start playback on your
source device.
button (4) to
You can control playback on your source device. You can also control some functions with the Holist S:
– Pause playback:
Push the
– Continue playback:
Push the button (9)
®
again.
– Play next track:
Tap the button (8).
– Restart the current
track: Tap the button (10).
– Play previous track: Tap
the button (10) twice.
button (9).
(4)
(8) (9) (10)
25 • Holist S
Page 26
• If your source device is a smartphone, the Blue-
®
tooth
connection will be interrupted in the event of an incoming call and you can make phone calls as usual. After finishing your phone call, the sounds will once again be diverted and played back by your Holist S.
Interruption of connection
If your external player moves out of the range of your Holist S, the Blue-
®
connection will be
tooth interrupted. If you are back within range within 120 seconds, the connection will be re-established auto­matically.
Terminating the connection
To terminate the Blue-
®
connection, deac-
tooth tivate the Bluetooth® function on your external player/smartphone or press the
button (4)
shortly again.
26 • Holist S
Page 27
Spotify Connect
Use your phone, tablet or computer as a remote control for Spotify.
spotify.com/connect
Go to to learn how.
AUX playback
The AUX jack (17) serves to connect an external player using a stereo cable with a 3.5 mm jack plug. You can connect any external players with a line-out jack or headphone jack.
(17)
1. Push the AUX button (3) to select AUX IN as the source.
(3)
The volume setting
of the external player affects the volume of the Holist S.
2. Start playback on your
external AUX player.
3. Control all playback
functions via the external player.
27 • Holist S
Page 28
Care And Cleaning
NOTICE
External influences may damage or destroy the device.
– If the device is to
be left unattended for a prolonged period of time (e. g. during a vacation) or if a thunderstorm is forecast, pull the mains adapter out of the socket. Otherwise, sudden overvoltage could cause the device to become defective.
– If possible, only use
plain water without any additives. In case of stubborn marks, a mild soap solution may be used.
– Do not use caustic
cleaning prod­ucts, white spirit, thinners, petrol or similar under any circumstances. Such cleaning agents may damage the delicate surface of the housing.
• Ideally, you should remove dust or small amounts of dirt with a dry, smooth leather cloth.
• Use a damp cloth to rub off stubborn dirt. Make sure that no liquid pene­trates the housing.
• Then immediately wipe the damp surfaces off with a soft cloth without applying pressure.
28 • Holist S
Page 29
Troubleshooting
The following advice should help you to solve problems. If this does not help, you will find useful information in the detailed FAQs on our website. Otherwise, please contact our hotline (see page 5). Take note of the warranty instructions.
Problem Possible cause, Solution
No func­tion.
The device doesn’t emit any sound.
No power supply. Check the function of the socket with another device.
The small plug of the mains adapter has slipped out. Check the connection of the mains adapter (page 17).
The wrong source has been selected. Select the right source (page 21).
The volume is set to “0”. Increase the volume.
The volume of the external player has been set too low. Carefully increase the volume of the external player.
29 • Holist S
Page 30
No sound with Blue­tooth®.
The setup via app fails.
The Teufel Holist app is not connected or fails to locate the configured device.
No Bluetooth® connection. Establish a connection (see page 24).
Holist S has not been selected as the output device. On the external player, select “Teufel Holist” as the Bluetooth
Bluetooth
®
output device.
®
connection impaired by another radio system (e. g. cordless telephone, Wi-Fi). Set up the Holist S and/or external player in another location. Move to another room to test.
Restart your router and your smartphone or tablet.
Set up the Holist S near your router and switch any repeaters off for the duration of the setup process. If your router provides guest access, do not use it to connect your Holist S.
Read the notes in our online documentation at: https://teufelaudio.com/holist.
Make sure that the Holist S is operated with the Teufel Holist App on the same Wi-Fi. Restart your router. Do not use Guest Network. Briefly disconnect your Holist S from the power supply and then start them again.
You can find more information in our online documentation:
https://teufelaudio.com/holist.
30 • Holist S
Page 31
Music playback skips or is interrupted.
I would like to reset the device.
It is possible that Holist S does not have a Wi-Fi signal or it is too weak.
Place the Holist S closer to the router, try alternative setup locations.
As a test, refrain from using repeaters. If applicable, use an audio stream with low resolution.
Also visit the website of the router manufac­turer for tips on how to improve your Wi-Fi.
Notice: By resetting the device, all system configuration settings will also be reset.
Resetting the device: When the device is switched on, use a paper clip that has been bent straight to push the RESET button (14) and hold it down until the device restarts (for at least 8 seconds).
31 • Holist S
Page 32
Technical Data
Holist S
Dimensions (H × D): 227 × 142 mm
Weight: 1.66 kg
Operating voltage: 20 V DC / 2.0 A
Mains adapter
Manufacturer’s name: Lautsprecher Teufel GmbH
Manufacturer’s address: Budapester Straße 44
D-10787 Berlin
Commercial registration number: HRB198813B
Model identifier: Donguang Becky Electronics
Tech. Co., Ltd. BQ60A-2002000-E
Input: 100–240 V~, 50/60 Hz, 1.5 A
Output: 20.0 V DC, 2.0 A, 40.0 W
Average efficiency: 88.8 %
Efficiency for 10 % load: 85.3 %
No-load power consumption: 0.10 W
32 • Holist S
Page 33
The following radio frequency bands and radio transmitting powers are used in this product:
Radio network Frequency bands
Bluetooth Wi-Fi/WLAN 2.412–2.472
You can find further technical data on our website. Technical changes reserved!
®
in GHz
2.402–2.480 2.5/4
5.150–5.250
5.250–5.350
5.500–5.700
5.745–5.845
Transmission power
in mW/dBm
40/16 25/14 25/14 25/14 25/14
Declaration of conformity
Lautsprecher Teufel GmbH declares that this product complies with Directive 2014/53/EU. The full text of the EU Declaration of Conformity
can be found at this web address:
www.teufel.de/konformitaetserklaerungen
www.teufelaudio.com/declaration-of-conformity
33 • Holist S
Page 34
Disposal
Important information in accordance with the Electrical and Electronic Equipment Act (Germany: ElektroG)
We advise owners of electrical and electronic appliances that old electrical and electronic devices must be handed in separately from municipal waste, in accordance with the applicable regulations. Batteries and recharge­able batteries that are not firmly enclosed in old elec­trical devices and lamps, and that can be removed from the old device without destroying them, must be separated from them in a non-destructive manner before they are handed to the collection point for their intended disposal.
Please take note of our information on the Batte­ries Act [Germany: BattG] below for disposing of batteries.
You make an important contribution to returning, recycling and further processing of old devices if you separate your old devices into the correct collection groups for recy­cling.
The symbol below of a crossed-out dustbin, applied to electrical and electronic appliances, also advises of the duty to separate collections:
Consumer electronics stores and supermar­kets are obliged, under certain conditions, to
34 • Holist S
Page 35
take back old electrical and electronic devices, in accordance with section 17 of the Electrical and Electronic Equipment Act. Stationary retailers must take back an old electrical device of the same type when a new electrical device is bought (1:1return). This also applies to home deliveries. These retailers must also take back up to three small old electrical devices (≤ 25cm) without this being linked to a new purchase (0:1 return).
In accordance with the Electrical and Electronic Equipment Act, as online retailers of electrical devices and due to our product range, our obliga­tion is limited to 1:1 return of large devices of > 50 cm when selling a new elec­trical or electronic device of the same type. We comply with the obligation of return of devices other
than large devices through our service provider. You can find the exact contact data and collection points on our website
www.Teufel.de/entsorgung.
It is also possible to return old electrical and elect­ronic appliances free of charge at an official deli­very point run by the public waste disposal authorities.
Important: For safety reasons we ask that you refrain from sending lighting fixtures (some lamps). For return of lighting fixtures please use the public waste disposal collection points or contact us directly at
www.Teufel.de/entsorgung.
As an end-user, you are responsible for deleting any personal data on old electrical appliances before handing it in.
Important: Our appliances can contain batteries/ rechargeable batteries. If this is the case, please refer to its attached
35 • Holist S
Page 36
product documentation for additional information on the type and chemical make-up of the battery. For products with battery compartments you can directly remove the batte­ries or rechargeable batte­ries and dispose of them properly. If the batteries are built in to the product, do not in any case attempt to remove the batteries yourself, instead contact one of our employees or appropriate specialist staff.
36 • Holist S
Page 37
37 • Holist S
Page 38
38 • Holist S
Page 39
39 • Holist S
Page 40
Please contact our customer service department with any questions, suggestions, or complaints:
Lautsprecher Teufel GmbH BIKINI Berlin, Budapester Straße 44 10787 Berlin (Germany)
www.teufelaudio.com
Phone: 00800 200 300 40 (toll-free)
Fax: +49 (0)30 - 300 930 930
Online-support:
www.teufelaudio.com/service
Contact:
www.teufelaudio.com/contact
No responsibility is assumed for the correctness of this information. Technical changes, typographical errors and other errors reserved.
Manual No. 199870_EN_20211220_V2.0
Loading...