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Hunting Dirt, Mapping Life
www.tesvor.com
X500 Smart Robot Vacuum
Importer: Tesvor, Shenzhen Tian You Intelligence Co., Ltd.
Address: 2/F Liangji Business Building, Donghuan 1ST Road,
Fukang Community, Longhua District, Shenzhen, China
Company Website: hp://www.tesvor.com
Customer Contact: [email protected]
Manufacturer: Shenzhen Hua Xin Informaon Technology Co., Ltd.
Address: Secon A, 10/F, Block 1, No.7 Industrial Park, Yulu Community,
Yutang, Guangming New District, Shenzhen, China
User Manual
Hunting Dirt, Mapping Life
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CONTENTS
1. Safety Instructions
2. What’s in the Box
3. Using Your X500
Important Tips before Use
Preparation
LED Indication
Charging Modes
Switching Modes
Cleaning Modes
Set Time and Scheduled Cleaning
4.Cleaning and Maintenance
X500 Anatomy
Clean the Rolling Brush
Replace the Side Brushes
Clean the box and Filters
Replace the Side Brushes
Clean the Sensors and Charging Terminals
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P5
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P6
P8
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P9
P10
P11
P12
P12
P13
P13
P14
P15
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5. Troubleshooting
6. Specification
7. Customer Service
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P17
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1. Safety Instructions
To reduce the risk of injury or damage, read these safety instructions
carefully and keep them at hand when setting up, using, and
maintaining this device.
Safety Instructions for X500 and Accessories
Warning
Do not disassemble, repair or refit the product without authorization;
otherwise, it may damage the product or pose a hazard.
Do not use the device in an environment with a risk of fire or explosion.
This device is only to be used with the original power adapter; otherwise, it
may be damaged or catch fire.
This device is not a toy. Do not sit or stand on this device. Small children and
pets should be supervised when this device is operating.
If the metal part of the power plug is dusty, please wipe it with a dry cloth.
The power adapter is applied to a 100-240V AC voltage. Please plug it into the
socket properly and keep away from children.
Do not wash or soak the main body and electronic accessories in water;
otherwise, the device may be damaged by a short circuit.
Do not damage, load weight on, heat, pull, or bend it.
During cleaning, please pay attention to the safety of toddlers and the elderly
at home to avoid tripping, and to avoid injury please do not touch the wheel
and side brush. (Please pay special attention to toddlers).
This device is for indoor use only. Please do not use it outdoors.
Do not allow metal and conductive materials to come in contact with the
battery. It may result in a short circuit.
Aenon
Do not touch the device with wet hands. It may result in an electric shock.
Do no place the device where it could easily fall, such as on tables, chairs, high
platforms in room, etc.
The device has a sophisticated design and should be protected from long-term
exposure to sunlight.
Do not use the device in humid environments, such as bathrooms.
Do not place the device near cigarette butts, lighters or open fires.
Clean the product at the end of charging.
Please turn off the power switch on the side of the robot when it is out of
service for a long time.
Before using the device, please remove all vulnerable items on the floor, such as
glass, lamps, and items such as wires and curtains that may become entangled
with the side brush and suction passages.
When the dust box is full, please empty it into the garbage before using it again.
Do not use the robot to clean construction waste.
The operating temperature of the device ranges from 0 degrees Celsius to 40
degrees Celsius; please do not use it in a high-temperature environment.
Before the device is scrapped, please remove the battery from the robot. When
you remove the battery, please ensure that the device is not connected to a
power supply. Please recycle the battery safely for environmental protection.
Safety Instructions for X500 and Accessories
Danger
Always use a dedicated battery adapter to avoid leakage, heating or rupture.
Do not short-circuit the battery or remove the battery. It may result in leakage,
heating or rupture.
Do not transport or preserve with necklaces, hairpins and other metal objects. It
may result in a short circuit, leakage, heating or rupture.
Do not burn or heat the battery. It may result in leakage, heating or rupture.
Warning
When skin or clothing is exposed to the battery electrolyte, please immediately
wash with clean water to avoid inflammation of the skin, etc.
Do not use the rechargeable battery on other devices. This battery is only
suitable for the Tesvor robot vacuum cleaner.
If the battery’s outer box is found to be deformed and enlarged, or there is a
leakage of electrolytes, do not charge or continue to use to avoid danger.
Do not throw or inflict a strong impact on the battery. It may result in leakage,
heating or rupture.
Do not disassemble the battery pack. It may result in battery rupture and
electrolyte outflow, leading to fire, explosion, and other dangers.
This device can be used by children aged from 8 years and above and persons
with reduced physical, sensory or mental capabilities or lack of experience and
knowledge if they have been given supervision or instruction concerning the
use of the device in a safe way and understand the hazards involved.
Children should be supervised to ensure they do not play with this device.
Cleaning and maintenance must not be performed by children without adult
supervision.
This device contains batteries that can only be replaced by skilled people.
Only use the detachable supply unit provided with this device to recharge the
battery.
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The power supply must be removed from the socket-outlet before cleaning or
maintaining the device.
The battery must be removed from the device before it is scrapped.
The device must be disconnected from the mains supply when removing the
battery.
The battery should be disposed of safely.
How to remove the battery：
① Take out the two screws on the battery cover with a screwdriver.
② Take off the battery cover.
③ Take the battery out and unplug the electric wires to remove the battery.
Aenon
If abnormal overheating is discovered during charging, stop using it immediately to avoid leakage, heating or rupture.
To prolong the service life of the battery, please remove the battery and place it
in a cool, dry environment if it is out of service for a long time; this will avoid
leakage, heating or rupture.
Do not soak the battery in water or let it come into contact with any liquid;
otherwise, it may cause leakage, heating or rupture.
Be sure to stop using it immediately in case of any problem (e.g., discoloration
or deformation), to avoid leakage, heating or rupture.
Always use tape to insulate the battery’s electrode when recycling or disposing
of it.
2. About Your X500
What’s in the box
Charging Base
Remote Control
(2 * AAA Batteries required
but NOT included)
Main Body
Power Adapter
Cleaning Tool Side Brushes(4)
While the accessories provided for some models are slightly different,
they are subject to the actual product.
High-effective
Filter/Sponge
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3. Using Your X500
Important Tips before Use
Preparation
1
Install the side brushes before use. Please note L and R should correspond to
each other when installing the side brushes.
1
Remove power cords and small objects from the floor that may become
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entangled with the X500.
Fold tasseled edges of area rugs underneath to prevent tangling with the X500.
2
Avoid cleaning very dark-colored high-pile rugs or rugs thicker than 1.02 in/26
mm as they may cause the X500 to malfunction.
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3
Do NOT stand around narrow places, such as thresholds and aisles, to reduce
the uncovered rate.
The X500 will clear all memories and re-plan all work routes if it is manually
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moved or it is controlled by the remote control during cleaning. To ensure it
works efficiently, please do NOT arbitrarily move X500 manually or operate it by
remote control during cleaning.
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4
2
Turn on the main power switch on the side of X500.
3
Place the Charging Base on a hard, level surface and against a wall.
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4
Do not place any objects within 3.3 ft. to the left / right and 6.6 ft. to the
front of the charging base, and do not place any mirrors or other reflective
objects within this range.
5
Anti-drop sensors prevent the X500 from tumbling down stairs and steep
drops. They may work less effectively if they are dirty or used on reflective/very
dark-colored floors. It is recommended that physical barriers are used to block
off areas where the X500 may fall.
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The X500 may climb on top of objects less than 0.63 in/16 mm in height.
Remove these objects if possible.
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Install 2 AAA batteries (Not included in the package) into the remote control.
LED Indication
Power On/Off
Display Screen
Plan Cleaning
Return for Auto
Charging
Confirm
Direction
Clock Settings
Suction Settings
Edge Cleaning
Preset
Note: For App users, please refer to our User Guide for App&Alexa.
When the device is in the vicinity of the charging base and the virtual protection
wall, it may not be able to receive the instructions issued by the remote control. If
you do not use the remote control for a long time, please remove the battery.
Direcon Buon
Under the standby mode, press this button to turn left/right, move
forward/backwards and release it to return to the standby mode.
Under the Preset mode or the Time Settings mode, press this button to switch
from hours to minutes.
Indicator Light Machine Status
Solid green Standby / Cleaning
Flashing green Configuring mode
Solid orange
Flashing orange
Off
Flashing / Solid red Error
/ Fully charged
Return for charging
Return for charging
Recharging
Sleep
Scene
The X500 is in Standby or Cleaning mode,
or fully charged.
When connecting with the app
Return for charging after cleaning finished
Low power and returning to Charging Base
Low power recharging
The X500 is off.
To conserve power, the light automatically
turns off when the X500 has been inactive
for 10 minutes.
The X500 has an error.
Charging Modes
Method 1: Press on the remote control to return the X500 to the Charging Base.
Method 2: When cleaning is completed, or the battery is too low, the X500 will
automatically start finding the charging base to charge itself. Please keep the
charging base energized, or the X500 will not be able to find the charging base.
Sucon Sengs
When you press on the remote control, you can see a fan sign appear on the
screen. You can adjust the suction power by pressing on the remote control.
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Switching Modes
Note: Make sure the power switch on the side of the X500 is turned on before use.
Cleaning Modes
1. Smart Cleaning
The Tesvor X500 will perform the Smart Cleaning according to your home
environment.
Click the Smart Cleaning icon on the app or press on the remote control
to start cleaning under the Smart Cleaning mode.
2. Spot Cleaning
Start
Under the Standby mode, press on the X500 or on the remote
control to start the robot.
Pause
The pause function switches the X500 from the operating mode to the
selected mode, and it can be paused by the following operations:
Press on the remote control to pause it.
Tesvor X500 intensively cleans a specific area in a spiral pattern, useful if there is a
concentrated area of dust or debris. When in the Spot Cleaning mode, the X500
will stop cleaning after 2 minutes.
Click the Spot Cleaning icon on the app to start cleaning under the Spot
Cleaning mode.
Sleep
Sleep mode means that the X500 is stopped and the indicator light is off. If the
X500 is not active for 10 minutes, it will enter Sleep mode automatically.
Press on the remote controller to wake it up.
: If the X500 is out of service for a long time, please turn the power switch off.
Note
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3. Edge Cleaning
The Tesvor X500 reduces its speed when it detects a wall and then follows the wall
to ensure the edge is cleaned thoroughly.
Click the Edge Cleaning icon on the app or press on the remote control to
start cleaning under the Edge Cleaning mode.
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Set Time and Scheduled Cleaning
4.Cleaning and Maintenance
Set Time
Note: Make sure the me is set correctly to your local me before seng a
scheduled cleaning.
1. Make sure the main power switch on the bottom of the X500 is turned on.
2. Press on the remote control. The time will blink on the display.
3. Press to set the “hour” and “minute”.
Note: Make sure AM/PM is set correctly.
4. Press to save the setting.
Set a Scheduled Cleaning
For opmal performance, follow the instrucons below to clean and maintain the X500
regularly. The cleaning/replacement frequency will depend on the way you use the
X500.
X500 Anatomy
Top & Side
1
Bumper
2
Control button
3
DC power jack
4
Power switch
5
Dust box release button
5
3
4
Boom
You can schedule the X500 to start cleaning at a specified time. To cancel a
previously scheduled cleaning session, press and hold for 3 seconds.
Note: Before seng a scheduled cleaning, make sure the me has been set
correctly to your local me; refer to the previous secon “Set Time” for how to set
the me.
1. Make sure the main power switch on the bottom of the X500 is turned on.
2. Press on the remote control. will blink on the display.
1
Swivel Wheel
2
Charging shrapnel
3
Side brushes
4
Battery Compartment
5
Wheels
6
Rolling brush
7
Dust box
3. Press to set the “hour” and “minute”.
Note: Make sure AM/PM is set correctly.
4. Press to save the setting.
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Charging Base
1
1. Charging indicator light
2
2. DC power jack
3
3. Charging terminal
2) Carefully unwind and pull off any hair or string that is wrapped between the
main unit and the side brushes.
3) Use a cloth dampened with warm water to remove dust from the brushes or
to gently reshape them.
Note
: Only use the side brushes when they are completely dry.
Clean the box and Filters
Dust box
1
Pre-filter
2
High-performance filter
3
Filter sponge
4
Dust box
5
Dust box cover
Clean the Rolling Brush
1.Open the rolling brush components.
2.Remove the rolling brush shaft and clean off any debris and hair.
1. Take out the dust box.
3. Take out the high-performance
filter and the basic filter.
5. Clean the dust box and basic
filter with water; Clean the
high-efficiency filter with a brush.
2. Clean up all dirt and dust in the
box.
4. Clean up all dirt in the
high-efficiency filter.
6. Dry the dust box, high-efficiency
filter and basic filter in the sun.
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Replace the Side Brushes
Foreign substances, such as hair, can easily get tangled in the side brushes, and
dirt may adhere to them. Be sure to clean them regularly.
1) Remove the side brushes.
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Note: You can wash the dust box, pre-filter and Filter sponge with water. Be sure to
air-dry them thoroughly before reassembling. Do not wash the high-performance filter
with water, as it may damage the filter and reduce the sucon power.
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Replace the Side Brushes
The side brushes may become bent or damaged after being used for a period of
time.
5. Troubleshooting
Frequently asked quesons
Follow the instructions below to replace them.
Pull off the old side brushes and snap the new ones into place.
Clean the Sensors and Charging Terminals
To maintain the best performance, clean the drop sensors and charging terminal
regularly.
Use a soft cloth or cleaning brush to clean the sensors and charging terminals
periodically.
Electrode slice
Sensor
Problems Causes Solutions
The X500’s
movements or
travel path are
abnormal.
The side
brushes deform
when you start
cleaning the
first time.
The X500
doesn’t keep
working for
100 minutes.
The X500 does
not perform
cleaning work
automatically as
scheduled on
remote control.
There is something wrong with
the X500’s software.
The side brushes are mounted
in reverse.
The robot judge by itself that it
has finished all the cleaning
work and return for charging.
Scheduling failed.
The robot was restarted after
scheduled.
Clean the sensors carefully with
a dry cloth.
Restart the X500 by turning
the power switch off and back
on.
Please install the side brushes
correctly according to the marks
L and R on the device.
It is normal.
The remote control scheduling
must be in a non-sleep state, and
there is a voice prompt for the
start and success of scheduling.
In addition, the robot needs to
be rescheduled after power off.
The X500
suddenly make
noise.
The side brushes or rolling
brush deform.
Remove the side brushes and the
rolling brush separately to see if
there are still any noise when
working. If yes, confirm the
problem accessory and replace it
with a new one.
Charging terminal
Note: Only use the side brushes when they are completely dry.
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6. Specification
Product Model X500
Input
Battery Voltage
Power Consumption
Battery Capacity
Dust Box Capacity
Cleaning Time
Charging Time
Diameter of main unit
Thickness of main unit
19 V/ 0.6 A
DC 14.4 V
25W
2500mAh
600ml
Max. 100 mins
240 - 360 mins
330mm
75mm
Net weight of main unit
3.0kg
7. Customer Service
If you have any issues, please contact us by Online Service on the app or send
email to [email protected].
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