Tesla WALL CONNECTOR Installation Manual
WALL CONNECTOR, NEMA 14-50
INSTALLATION M ANUAL
Approved Markets: North America
About this Manual...................... 2
Communications Regulations.................................2
Errors or Inaccuracies................................................2
Copyrights and Trademarks....................................2
Safety Information.....................3
Important Safety Instructions................................ 3
Warnings.........................................................................3
Cautions..........................................................................3
Notes................................................................................4
Specifications............................. 5
Contents
Warranty Enforcement Laws and
Dispute Resolution.................................................... 17
Features.......................................6
Circuit Ratings..............................................................6
Self-Monitoring and Recovery................................6
Power Outages.............................................................6
Planning Your Installation.........7
Minimum Requirements............................................7
Choose the Best Location for the Wall
Connector and Outlet................................................7
Check the Box Contents........... 8
Step-by-Step Installation
Instructions................................. 9
Tools and Materials Required................................. 9
Overview of Installation Steps............................... 9
Installation....................................................................10
Troubleshooting........................ 11
Reset...............................................................................14
Questions?....................................................................15
Charging Equipment
Limited Warranty......................16
General Terms............................................................. 16
Limits of Liability........................................................17
About this Manual
Communications Regulations
This device complies with Part 15 of the FCC
rules and Industry Canada license-exempt RSS
standard(s). Operation is subject to the
following two conditions: (1) This device may
not cause harmful interference and (2) this
device must accept any interference received,
including interference that may cause
undesired operation.
Important: Changes or modifications to
this product not authorized by Tesla
could void the FCC compliance.
Errors or Inaccuracies
To communicate any inaccuracies or
omissions, or to provide general feedback or
suggestions regarding the quality of this
manual, send an email to:
ownersmanualfeedback@tesla.com
Copyrights and Trademarks
All other trademarks contained in this
document are the property of their respective
owners and their use herein does not imply
sponsorship or endorsement of their products
or services. The unauthorized use of any
trademark displayed in this document or on
the vehicle is strictly prohibited.
All information in this document is subject to
copyright and other intellectual property
rights of Tesla, Inc. and its licensors. This
material may not be
copied, in whole or in part, without the prior
written permission of Tesla, Inc. and its
licensors. Additional information is available
upon request. The following are trademarks or
registered trademarks of Tesla, Inc. in the
United States and other countries:
modified, reproduced or
2
Safety Information
Important Safety Instructions
This document contains important instructions
and warnings that must be followed when
installing and maintaining the Wall Connector.
Warnings
Warning: Read all the instructions before
using this product.
Warning: This device should be
supervised when used around children.
Warning: The Wall Connector must be
grounded via the provided plug.
Warning: Do not install or use the Wall
Connector near flammable, explosive,
harsh, or combustible materials,
chemicals, or vapors.
Warning: Unplug the power cord before
cleaning the Wall Connector.
Warning: Use the Wall Connector only
within the specified operating
parameters.
Warning: Never spray any liquid onto the
charge handle or wall plug. Never
submerge the charge handle or wall plug
in liquid. Store the charge handle in the
dock to prevent unnecessary exposure to
contamination or moisture.
Warning: Stop using and do not use the
Wall Connector if it is defective, appears
cracked, frayed, broken, or otherwise
damaged, or fails to operate.
Warning: Do not attempt to disassemble,
repair, tamper with, or modify the Wall
Connector. The Wall Connector is not user
serviceable. Contact Tesla for any repairs
or modification.
Warning: When transporting the Wall
Connector, handle with care. Do not
subject it to strong force or impact or
pull, twist, tangle, drag, or step on the
Wall Connector, to prevent damage to it
or any components.
Warning: Do not touch the Wall
Connector’s end terminals with fingers or
sharp metallic objects, such as wire, tools,
or needles.
Warning: Do not forcefully fold or apply
pressure to any part of the Wall
Connector or damage it with sharp
objects.
Warning: Do not insert foreign objects
into any part of the Wall Connector.
Warning: Use of the Wall Connector may
aect or impair the operation of any
medical or implantable electronic devices,
such as an implantable cardiac
pacemaker or an implantable cardioverter
defibrillator. Check with your electronic
device manufacturer concerning the
eects that charging may have on such
electronic devices before using the Wall
Connector.
Cautions
Caution: Do not use private power
generators as a power source for
charging.
Caution: Incorrect installation and testing
of the Wall Connector could potentially
damage either the vehicle’s Battery
and/or the Wall Connector itself. Any
resulting damage is excluded from the
New Vehicle Limited Warranty and the
Charging Equipment Limited Warranty.
Caution: Do not operate the Wall
Connector in temperatures outside its
operating range of -22°F to 122°F (-30°C
to +50°C).
Caution: Do not use an extension cord to
power the Wall Connector.
Safety Information 3
Safety Information
Notes
Note: Ensure that the Wall Connector’s
charging cable is positioned so it will not be
stepped on, driven over, tripped on, or
subjected to damage or stress.
Note: Do not use cleaning solvents to clean
any of the Wall Connector’s components. The
outside of the Wall Connector, the charging
cable, and the connector end of the charging
cable should be periodically wiped with a
clean, dry cloth to remove accumulation of
dirt and dust.
Note: Be careful not to damage the circuit
boards or components during installation.
4
Specifications
The maximum power rating for the Wall Connector is 10 kW or 40A at 250V AC single phase
power.
Description Specifications
Voltage and Wiring 208V or 240V AC single-phase: L1, L2, and earth
Current Maximum output: 40A
Frequency 50 to 60 Hz
Cable Length 8.5' (2.6 m) and 24' (7.4 m)
Wall Connector Dimensions Height: 15.0" (380 mm)
Width: 6.3" (160 mm)
Depth: 5.5" (140 mm)
Top Entry Bracket Dimensions Height: 10.8" (275 mm)
Width: 5.1 " (130 mm)
Depth: 2.0" (50 mm)
Weight (including bracket) 20 lb (9 kg)
Operating Temperature -22°F to 122°F (-30°C to 50°C)
Storage Temperature -40°F to 185°F (-40°C to 85°C)
Enclosure Rating Type 3R
Agency Approvals cULus listed for United States and Canada under file
number E354307, FCC Part 15.
Ventilation Not Required
Power Cord Length 35.5" (90 cm)
Power Plug NEMA Type 14-50
Specifications 5
Features
Circuit Ratings
Use a single-phase circuit rated for 50A
single-phase to obtain the fastest charging.
Note: Tesla vehicles must be configured with
optional onboard charging equipment to
accept higher amperages. Contact Tesla if you
have questions about the onboard charging
capabilities of your vehicle.
Self-Monitoring and Recovery
The Wall Connector has a ground monitoring
circuit that continuously checks for the
presence of a safe ground connection and
automatically recovers from faults. Manual
testing and resetting is not required.
Temporary problems such as ground faults or
utility power surges are overcome
automatically. If a residual current fault occurs
that interrupts charging, the Wall Connector
automatically tries to clear the fault and reattempt charging.
If the problem is immediately sensed a second
time, the Wall Connector waits 15 minutes
before trying to charge. This process repeats 4
times and if all attempts are unsuccessful,
power is removed and no further attempts are
made. In this case, you will see a red error light
on the front panel (refer to Troubleshooting
on page 11). It is recommended that when
you see a red error light, you power
Wall Connector by switching
circuit breaker, and then power it back on
again.
The Wall Connector can alternatively be reset
when a red error light is encountered using
the RESET button (refer to Reset on page
14).
o the upstream
o the
Power Outages
If a power outage occurs, the Wall Connector
automatically resumes charging when power
is restored. If the charging cable is plugged
into the vehicle when power is restored, the
lights blink and the unit does not energize the
charging cable for approximately 15 seconds
to three minutes. This prevents the utility grid
from experiencing a large surge when power is
restored and allows vehicles to begin drawing
current at random times, rather than all at
once.
6
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