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2012 - 2013
EMERGENCY RESPONSE
GUIDE
This guide is intended only for use by trained and certified rescuers and first responders. It assumes that readers have a comprehensive understanding of how
safety systems work and have completed the appropriate training and certification required to safely handle rescue situations. Therefore, this guide provides only
the specific information required to understand and safely handle the fully electric Model S in an emergency situation. It describes how to identify ModelS, and
provides the locations and descriptions of its high voltage components, airbags, inflation cylinders, seat belt pre-tensioners, and high strength materials used in
its body structure. This guide includes the high voltage disabling procedure and any safety considerations specific to Model S. Failure to follow recommended
practices or procedures can result in serious injury or death.
The high voltage battery is the main energy source. Model S does not have a traditional gasoline or diesel engine and therefore does not have a fuel tank.
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IDENTIFYING MODEL S ...................................................................................1
BADGING.....................................................................................................................................1
LARGE SCREEN ..................................................................................................................... 2
CHARGE PORT ....................................................................................................................... 2
HIGH VOLTAGE COMPONENTS ..................................................................3
OVERVIEW OF HIGH VOLTAGE COMPONENTS................................................... 3
HIGH VOLTAGE BATTERY ................................................................................................ 4
DC-DC CONVERTER ........................................................................................................... 5
HIGH VOLTAGE CABLING .................................................................................................6
CHARGERS ................................................................................................................................7
DRIVE UNIT ..............................................................................................................................8
LOW VOLTAGE SYSTEM ................................................................................9
12V BATTERY........................................................................................................................... 9
FIRST RESPONDER CUT LOOP ................................................................10
FIRST RESPONDER CUT LOOP ....................................................................................10
CUTTING THE FIRST RESPONDER LOOP ................................................................11
STABILIZING MODEL S ................................................................................. 12
AIRBAGS AND SUPPLEMENTARY RESTRAINT SYSTEM (SRS)
AIRBAGS ...................................................................................................................................13
AIRBAG INFLATION CYLINDERS .................................................................................13
SEAT BELT PRE-TENSIONERS ......................................................................................14
..... 13
HIGH STENGTH STEEL ................................................................................. 15
NO-CUT ZONES...............................................................................................16
RESCUE OPERATIONS ................................................................................. 17
FULLY OR PARTIALLY SUBMERGED VEHICLES ................................................. 17
PUSHING ON THE FLOOR PAN .................................................................................... 17
FIREFIGHTING .......................................................................................................................18
HIGH VOLTAGE BATTERY - FIRE DAMAGE ...........................................................18
LIFTING MODEL S .......................................................................................... 19
OPENING MODEL S ...................................................................................... 20
USING THE KEY ..................................................................................................................20
OPENING DOORS .............................................................................................................. 20
OPENING REAR DOORS WITH NO POWER ........................................................ 20
OPENING THE TRUNK.......................................................................................................21
OPENING THE HOOD (FRONT TRUNK) .................................................................. 21
HIGH VOLTAGE LABELS ............................................................................. 22
INDEX ................................................................................................................. 23
TABLE OF CONTENTS
P/N: SID-12-0048A REV: 1
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IDENTIFYING MODEL S
BADGING
Model S has three main badges to distinguish it.
EMERGENCY RESPONSE GUIDE
IDENTIFYING MODEL S
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LARGE SCREEN
CHARGE PORT
EMERGENCY RESPONSE GUIDE
Model S has a large 17” touchscreen.
Instrument panel Touchscreen
Model S has a charge port that is integrated into the taillight on the rear
driver’s side fender.
IDENTIFYING MODEL S
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HIGH VOLTAGE COMPONENTS
OVERVIEW OF HIGH VOLTAGE COMPONENTS
1. Battery
2. DC-DC converter
3. High voltage cabling (colored orange)
4. 10 kW on-board master charger
5. Drive unit
6. Charge port
7. OPTIONAL: 10 kW on-board slave charger
EMERGENCY RESPONSE GUIDE
HIGH VOLTAGE COMPONENTS
WARNING: Regardless of the disabling procedure you use, ALWAYS ASSUME THAT ALL HIGH VOLTAGE COMPONENTS ARE ENERGIZED! Cutting, crushing or touching high voltage
components can result in serious injury or death.
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HIGH VOLTAGE BATTERY
Model S is equipped with a floor-mounted 400 volt lithium-ion high voltage battery. Never breach the high voltage battery when lifting from under the
vehicle. When using rescue tools, also pay special attention to ensure that you do not breach the floor pan.
High voltage battery is located below the floor
EMERGENCY RESPONSE GUIDE
HIGH VOLTAGE COMPONENTS
WARNING: Regardless of the disabling procedure you use, ALWAYS ASSUME THAT ALL HIGH VOLTAGE COMPONENTS ARE ENERGIZED! Cutting, crushing or touching high voltage
components can result in serious injury or death.
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DC-DC CONVERTER
The DC-DC converter is located in the front right wheel well, on the passenger side of the firewall. It transforms the high voltage current from the 400 volt
battery to low voltage to charge the Model S 12 volt battery. High voltage is present at the DC-DC converter. Use caution when cutting in this area during
a dash lift (dash roll) procedure —use work-around techniques, if necessary.
DC-DC converter is located on the
passenger side, towards the front
EMERGENCY RESPONSE GUIDE
HIGH VOLTAGE COMPONENTS
WARNING: Regardless of the disabling procedure you use, ALWAYS ASSUME THAT ALL HIGH VOLTAGE COMPONENTS ARE ENERGIZED! Cutting, crushing or touching high voltage
components can result in serious injury or death.
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HIGH VOLTAGE CABLING
High voltage cabling is highlighted in dark orange in the following illustration.
EMERGENCY RESPONSE GUIDE
HIGH VOLTAGE COMPONENTS
High voltage cabling is routed under the rear seats and inside the rocker panel on the passenger side front
WARNING: Regardless of the disabling procedure you use, ALWAYS ASSUME THAT ALL HIGH VOLTAGE COMPONENTS ARE ENERGIZED! Cutting, crushing or touching high voltage
components can result in serious injury or death.
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CHARGERS
Model S has one (standard) or two (optional) chargers under the rear seat. These chargers convert the AC current from a charging station to DC for
charging the high voltage battery. A High Voltage Junction Box, located between the chargers, routes any surplus energy from regenerative braking back
to the battery.
OPTIONAL:
Slave charger (under
rear driver side seat)
High Voltage
Junction Box
Master charger
(under rear
passenger side seat)
Charger(s) are located under the
rear seat
EMERGENCY RESPONSE GUIDE
HIGH VOLTAGE COMPONENTS
WARNING: Regardless of the disabling procedure you use, ALWAYS ASSUME THAT ALL HIGH VOLTAGE COMPONENTS ARE ENERGIZED! Cutting, crushing or touching high voltage
components can result in serious injury or death.
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DRIVE UNIT
The drive unit is located between the rear wheels under the floor pan of the Model S. It converts the DC current from the high voltage battery into the
3-phase AC current that the electric motor uses to power the wheels.
Drive unit is located between the rear wheels
EMERGENCY RESPONSE GUIDE
HIGH VOLTAGE COMPONENTS
WARNING: Regardless of the disabling procedure you use, ALWAYS ASSUME THAT ALL HIGH VOLTAGE COMPONENTS ARE ENERGIZED! Cutting, crushing or touching high voltage
components can result in serious injury or death.
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12V BATTERY
In addition to the high voltage system, Model S has a low voltage system, powered by a traditional 12 volt battery. The low voltage system operates the
same electrical components found in conventional vehicles, including the supplementary restraint system (SRS), airbags, ignition, touchscreen, and
interior and exterior lights.
The low voltage system interacts with the high voltage system. The DC-DC converter supplies the 12V battery with power to support low voltage
functions, and the 12V battery supplies power to the high voltage contacts to allow power to flow out of the high voltage battery.
EMERGENCY RESPONSE GUIDE
LOW VOLTAGE SYSTEM
12V battery is located on the passenger side,
under the hood and the plastic access panel
WARNING: Regardless of the disabling procedure you use, ALWAYS ASSUME THAT ALL HIGH VOLTAGE COMPONENTS ARE ENERGIZED! Cutting, crushing or touching high voltage
components can result in serious injury or death.
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FIRST RESPONDER CUT LOOP
FIRST RESPONDER CUT LOOP
The first responder cut loop consists of low voltage wires. Cutting this loop shuts down the high voltage system and disables the SRS and airbag
components. See cut instructions on page 11.
NOTE: When cutting the loop, double cut to remove an entire section. This eliminates the risk of the cut wires accidentally reconnecting.
EMERGENCY RESPONSE GUIDE
DISABLING HIGH VOLTAGE
Cut loop is located on the passenger side,
under the hood and the plastic access panel
WARNING: Regardless of the disabling procedure you use, ALWAYS ASSUME THAT ALL HIGH VOLTAGE COMPONENTS ARE ENERGIZED! Cutting, crushing or touching high voltage
components can result in serious injury or death.
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CUTTING THE FIRST RESPONDER LOOP
EMERGENCY RESPONSE GUIDE
STEP 1: Open the hood (also known as the Front Trunk). See page 21
for details.
The cut loop is located on the passenger side. Its label protrudes
from under the plastic access panel.
Cut loop
label
STEP 2: Remove the access panel by pulling its rear edge upward to
release the five clips that hold it in place. Maneuver it toward the
windshield to remove.
Remove
access
panel
STEP 3: DOUBLE CUT the loop to remove an entire section.
Removing an entire section of the cut loop eliminates the risk of
the wires accidentally touching (reconnecting).
Double
cut the
loop
DISABLING HIGH VOLTAGE
WARNING: Regardless of the disabling procedure you use, ALWAYS ASSUME THAT ALL HIGH VOLTAGE COMPONENTS ARE ENERGIZED! Cutting, crushing or touching high voltage
components can result in serious injury or death.
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STABILIZING MODEL S
STABILIZING MODEL S
CHOCK ALL FOUR WHEELS
Drivers can choose a setting that determines whether or not Model S will
“creep” when a driving gear is selected. If this setting is off, Model S does
not move unless the accelerator is pressed, even if shifted into Drive or
Reverse. Therefore, never assume that Model S will not move. Always
chock the wheels.
EMERGENCY RESPONSE GUIDE
SHIFT INTO PARK
Model S is silent so never assume it is powered off. Pressing the
accelerator pedal even slightly can cause Model S to move quickly if the
currently active gear is Drive or Reverse. To ensure that the parking brake
is engaged, press the button on the end of the gear selector to shift into
Park. Whenever Model S is in Park, the parking brake is automatically
engaged.
STABILIZING MODEL S
WARNING: Regardless of the disabling procedure you use, ALWAYS ASSUME THAT ALL HIGH VOLTAGE COMPONENTS ARE ENERGIZED! Cutting, crushing or touching high voltage
components can result in serious injury or death.
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AIRBAGS AND SRS
AIRBAGS
Model S is equipped with eight airbags. Responders should de-energize
the airbags by cutting the First Responder Cut Loop (see page 11).
Airbags are shown below in blue.
AIRBAG INFLATION CYLINDERS
Airbag (stored gas) inflation cylinders are located toward the rear of the
vehicle, as shown below in red.
Airbag inflation cylinders are
located toward the rear
EMERGENCY RESPONSE GUIDE
AIRBAGS AND SRS
WARNING: Regardless of the disabling procedure you use, ALWAYS ASSUME THAT ALL HIGH VOLTAGE COMPONENTS ARE ENERGIZED! Cutting, crushing or touching high voltage
components can result in serious injury or death.
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SEAT BELT PRE-TENSIONERS
Seat belt pre-tensioners are located by the B-pillars, as shown below in red.
Seat belt pre-tensioners are located by the B-pillars
EMERGENCY RESPONSE GUIDE
AIRBAGS AND SRS
WARNING: Regardless of the disabling procedure you use, ALWAYS ASSUME THAT ALL HIGH VOLTAGE COMPONENTS ARE ENERGIZED! Cutting, crushing or touching high voltage
components can result in serious injury or death.
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HIGH STENGTH STEEL
LOCATION OF REINFORCEMENTS AND HIGH STRENGTH STEEL
Model S is reinforced to protect occupants in a collision. Reinforcements are shown below in green.
Only the B-pillars are reinforced with high strength steel. Depending on the tools used, high strength steel can be challenging or impossible to cut. If necessary,
use workaround techniques.
Only the B-pillars are reinforced
with high strength steel
EMERGENCY RESPONSE GUIDE
HIGH STENGTH STEEL
WARNING: Always use appropriate tools (such as a hydraulic cutter), and always wear appropriate Personal Protective Equipment (PPE) when cutting Model S. Failure to follow these
instructions can result in serious injury or death.
WARNING: Regardless of the disabling procedure you use, ALWAYS ASSUME THAT ALL HIGH VOLTAGE COMPONENTS ARE ENERGIZED! Cutting, crushing or touching high voltage
components can result in serious injury or death.
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NO-CUT ZONES
NO-CUT ZONES
Model S has areas that are defined as “no-cut zones” due to high voltage, gas struts, and SRS or airbag hazards. Never cut or crush these areas—doing
so can result in serious injury or death.
Do not cut through areas shown in red
EMERGENCY RESPONSE GUIDE
NO CUT ZONES
WARNING: Always use appropriate tools (such as a hydraulic cutter), and always wear appropriate Personal Protective Equipment (PPE) when cutting Model S. Failure to follow these
instructions can result in serious injury or death.
WARNING: Regardless of the disabling procedure you use, ALWAYS ASSUME THAT ALL HIGH VOLTAGE COMPONENTS ARE ENERGIZED! Cutting, crushing or touching high voltage
components can result in serious injury or death.
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RESCUE OPERATIONS
FULLY OR PARTIALLY SUBMERGED VEHICLES
Treat a submerged Model S like any other vehicle. The body of the vehicle
does not present a risk of shock in water. Remove the vehicle from the water
and continue with normal high voltage disabling.
PUSHING ON THE FLOOR PAN
The high voltage battery is located below the floor pan. Never push down
on the floor pan from inside Model S. Doing so can breach the high voltage
battery, which can cause serious injury or death.
EMERGENCY RESPONSE GUIDE
RESCUE OPERATIONS
WARNING: Failure to handle a submerged vehicle without appropriate PPE can result in serious injury or death.
WARNING: Regardless of the disabling procedure you use, ALWAYS ASSUME THAT ALL HIGH VOLTAGE COMPONENTS ARE ENERGIZED! Cutting, crushing or touching high voltage
components can result in serious injury or death.
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FIREFIGHTING
HIGH VOLTAGE BATTERY - FIRE DAMAGE
EMERGENCY RESPONSE GUIDE
Extinguish small fires, that do not involve the high voltage battery, using a
CO2 or ABC extinguisher.
During overhaul, do not make contact with any high voltage component.
Always use insulated tools for overhaul.
Stored gas inflation cylinders, gas struts, and other components
can BLEVE (Boiling Liquid Expanding Vapor Explosion) in extreme
temperatures. Perform an adequate “knock down” on the fire before
entering the incident’s “hot zone.”
If the high voltage battery becomes involved in fire or is bent, twisted,
damaged, or breached in any way, or if you suspect that the battery is
heating, use large amounts of water to cool the battery. DO NOT extinguish
fire with a small amount of water. Always establish or request an additional
water supply.
Battery fires can take up to 24 hours to fully extinguish. Consider allowing
the vehicle to burn while protecting exposures.
Use a thermal imaging camera to ensure the high voltage battery is
completely cooled before leaving the incident. If a thermal imaging camera
is not available, you must monitor the battery for re-ignition. Smoke
indicates that the battery is still heating. Do not release the vehicle to
second responders until there has been no sign of smoke from the battery
for at least one hour.
Always advise second responders (law enforcement, tow personnel) that
there is a risk of the battery re-igniting. After a Model S has been involved
in a submersion, fire, or a collision that has compromised the high voltage
battery, always store it in an open area with no exposures within 50 feet.
WARNING: When fire is involved, consider the entire vehicle energized and DO NOT TOUCH any part of the vehicle. Always wear full PPE (Personal Protective Equipment), including SCBA
(Self-Contained Breathing Apparatus).
A burning or heating battery releases toxic vapors. These vapors include
H2SO4, oxides of carbon, nickel, aluminum, lithium, copper, and cobalt.
Responders should wear full PPE, including SCBA, and take appropriate
measures to protect civilians downwind from the incident. Use fog streams
or PPV (Positive Pressure Ventilation) fans to direct vapors.
The high voltage battery consists of lithium-ion cells. These are considered
dry cell batteries. If damaged, only a small amount of battery fluid can leak.
Lithium-ion battery fluid is clear in color.
The high voltage battery, the drive unit, the charge controllers, and the
DC-DC converter are liquid cooled with typical glycol-based coolant. If
damaged, blue fluid can leak out of the battery.
A damaged high voltage battery can cause rapid heating of the battery
cells. If you notice smoke coming from the battery area, assume the
battery is heating and take appropriate action as described under the
heading “FIREFIGHTING” on this page.
RESCUE OPERATIONS
WARNING: Regardless of the disabling procedure you use, ALWAYS ASSUME THAT ALL HIGH VOLTAGE COMPONENTS ARE ENERGIZED! Cutting, crushing or touching high voltage
components can result in serious injury or death.
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LIFTING MODEL S
LIFT AREAS
The high voltage battery is located below the floor, under a floor pan. A large section of the undercarriage houses this battery. When lifting Model S, do not push
on the high voltage battery. When lifting or jacking, use only the designated lifting areas.
Yellow Safe stabilization points for a side-resting Model S
Orange High voltage battery. DO NOT USE THIS AREA TO LIFT OR STABILIZE MODEL S!
Appropriate lifting locations
EMERGENCY RESPONSE GUIDE
LIFTING MODEL S
WARNING: Regardless of the disabling procedure you use, ALWAYS ASSUME THAT ALL HIGH VOLTAGE COMPONENTS ARE ENERGIZED! Cutting, crushing or touching high voltage
components can result in serious injury or death.
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OPENING MODEL S
USING THE KEY
Use the key’s buttons as shown below.
Trunk
Doors
OPENING DOORS
Model S has unique door handles.
Under normal conditions, when you
press a handle, it extends* to allow
you to open the door.
If door handles do not function, open
the door manually by reaching inside
the window and using the interior
handle.
Front trunk (hood)
OPENING REAR DOORS WITH NO POWER
Open rear doors from inside by folding back the edge of the carpet below
the rear seats to access the mechanical release cable. Pull the mechanical
release cable toward the center.
EMERGENCY RESPONSE GUIDE
OPENING MODEL S
*NOTE: When an airbag inflates, Model S unlocks all doors, unlocks the trunk, and extends all door
handles.
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OPENING THE TRUNK
OPENING THE HOOD (FRONT TRUNK)
EMERGENCY RESPONSE GUIDE
Use one of the following methods:
• Press the switch located under the handle.
• Touch Trunk on the touchscreen CONTROLS window.
• Double-click the trunk button on the key.
Model S does not have a traditional engine. Therefore, the area that would
normally house the engine is used as additional storage space. Tesla calls
this area the “Front Trunk” or “Frunk”.
To open, use one of the following methods:
• Touch Front Trunk on the touchscreen.
• Double-click the Front Trunk (hood) button on the key.
• Pull the release handle located under the glove box, then push down
on the secondary catch lever. To release the pressure against the
secondary catch, you may need to push the hood down slightly.
OPENING MODEL SOPENING MODEL S
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HIGH VOLTAGE LABELS
HIGH VOLTAGE LABELS
Examples of labels located on high voltage components are shown below.
EMERGENCY RESPONSE GUIDE
HIGH VOLTAGE LABELS
WARNING: Regardless of the disabling procedure you use, ALWAYS ASSUME THAT ALL HIGH VOLTAGE COMPONENTS ARE ENERGIZED! Cutting, crushing or touching high voltage
components can result in serious injury or death.
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A
airbags 13
B
badging 1
battery
12V 9
fires 18
fluid 18
high voltage 4
body components 15
C
cabling, high voltage 6
charge controllers, high voltage 7
charge port 2
cut loop for first responders 10
D
dash lift caution 5
DC-DC converter 5
door, opening 20
drive inverter, high voltage 8
F
fires 18
fluids 18
H
high voltage components
battery 4
battery fires 18
cabling 6
charge controllers 7
DC-DC converter 5
drive inverter 8
labels 22
overview of 3
hood, opening 21
I
identifying Model S
badging 1
charge port 2
large screen 2
instrument panel 2
J
jacking Model S 19
K
key, using 20
L
labels, high voltage 22
lifting Model S 19
lithium-ion cells 18
locking, using key 20
low voltage system 9
P
PARK gear 12
pre-tensioners, seat belt 14
R
reinforcements, location of 15
rescue operations
firefighting 18
floor pan 17
submerged vehicles 17
S
seat belt pre-tensioners 14
second responders 18
side-resting vehicles 19
smoke 18
stabilization points (jacking) 19
stabilizing Model S 12
steel, high strength 15
submerged vehicles 17
T
touchscreen 2
toxic vapors 18
trunk, opening 21
U
unlocking, using key 20
V
vapors 18
W
wheels, chocking 12
INDEX
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3500 Deer Creek Road
Palo Alto, CA 94304
© 2013 TESLA MOTORS, INC. All rights reserved.
All information in this document and all MODEL S
be modified, reproduced or copied, in whole or in part, without the prior written permission of Tesla Motors, Inc. and its licensors. Additional information is available upon request.
®
TESLA MOTORS
Tesla Motors, Inc. in the United States and other countries. All other trademarks contained in this document are the property of their respective owners and their use herein does not
imply sponsorship or endorsement of their products or services. The unauthorized use of any trademark displayed in this document or on the vehicle is strictly prohibited.
, TESLA ROADSTER®, ®, ®, ®, and MODEL S® are registered trademarks of Tesla Motors, Inc. in the United States. TESLA™ is a trademark of
®
software is subject to copyright and other intellectual property rights of Tesla Motors, Inc. and its licensors. This material may not
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