TERRY TSL500 User Manual

TSL500 Platform Lift

Original instructions

CONTENTS

Introduction 4
Description 5
General Do’s and Don’ts 6
Controls 7
Operating the Lift 8
Emergency procedures 9
Emergency gate lock override 10
Maintenance 10
Fault finding 11
Safety feature checks 12
Service history record 13
Declaration of conformity 14
Lift specification 15

3

4

INTRODUCTION

Thank you for choosing the TSL500, designed and manufactured
in the U.K. using the latest technology from Terry Group Ltd.
We want you to get the most out of your Steplift and to help in
this aim, we have produced this small booklet on the operation
and maintenance of the equipment which we trust you will find
helpful.

It is hoped that any queries you may have during day to day
operation will be answered in the text but if you do have any
problems our technical help service is only a phone call away.

We hope that our product gives you many years of reliable
service.

Peter Morrey

Managing Director

DESCRIPTION

The TSL500 is designed to transport a wheelchair user between
two floor levels up to 0.5 metre apart . To provide the lifting force
the lift uses a hydraulic cylinder under the platform, fed via a
hose from a pump unit mounted under the pack power cover on
the platform. Principal features of the design are its low closed
height and silent and smooth operation. The low closed height
eliminates the need for a pit.

A control station is provided on the platform power pack cover
and on the left lower side panel. The upper level control is
supplied either as a box for mounting on the wall structure
or integrated into the upper level gate post depending on
requirements. A remote control enabler option is also available to
limit the use of the lift to authorised users only.

5

It is most important that before operating the lift you read these
instructions fully and are familiar with the controls and operating
procedure.

If a change of use of the lift is required, this should be discussed
with the manufacturer/supplier as certain alterations may be
needed.

Examples of changes of use are:

a) change of type, size and/or weight of wheelchair;
b) change of user disability;
c) change of user;
d) removal of the homelift and reinstallation at another site;
e) change of duty cycle.

All changes of use should entail a review of the installation.

Platform control

Power pack

Ground ramp

Lower level control

GENERAL DO’S AND DON’TS

• Always leave the power supply to the lift switched on, even

when you go away. The lift control circuits are fed by a battery,
which must be kept on constant charge

• Never allow children to play on or around the lift.

• Ensure that the area around the lift is kept clear from debris

(e.g. litter and leaves).

• Do not exceed the maximum lifting capacity of 250 kg (39

stone).

• Always treat your lift with respect that should be shown to

electrical and mechanical equipment.

• Do not operate the lift while standing, or operate the controls

with your feet.

• Always go up the ramp carefully in a wheelchair.

6

7

CONTROLS

Location

 Lower level control switch integrated within the left hand lower

level side panel.

 Platform control switch mounted on platform power pack

cover.

 Upper level control switch (no upper level gate) mounted on

the building structure at the upper level.

Or

 Upper level control switch(upper level gate) mounted on latch

side post of upper level gate.

Function

 All controls are of the “hold to run” type. Maintain pressure

on the switch until the lift reaches the upper or lower level.
To travel in the opposite direction, release the switch, wait 2
seconds and press again.

 A master switch, which “locks” all controls to prevent

unauthorised use is fitted to the charger box.

 If the lift has been supplied with a remote control lift enabler

unit the lift will remain disabled until key fob is pressed.
Pressing the key fob will allow the lift to be operated by the
up/down control in the normal way. 3 minutes after pressing
the key fob the lift will automatically revert back to its disabled
mode preventing further use. The lift can then only be
reactivated for use by repressing the key fob.

OPERATING THE LIFT

If the radio control enabler option is fitted press the key fob to
activate the control stations.

If necessary, call the lift by maintaining pressure on the control
button and wait for it to stop at the appropriate level. Wheel into

the lift and apply the wheelchair brakes. Press and maintain

pressure on the control button switch until the lift stops at the
required level.

At the upper level, once the brakes have been released, the chair
can be wheeled off the moment the lift has stopped. At the lower
level wait for the ramp to fully extend before exiting the lift. If
entering the lift from the upper level, the lift must first be called
using the upper level control button.

If your lift has been fitted with an upper level gate press the black
button to open the gate. Note that the lift will not go down unless
the upper level gate is fully shut.

Remember, in an emergency, the lift can be stopped at any time
by releasing the control button.

The lift’s ramp is fitted with a safety device that stops the lift if it is
obstructed. Once the obstruction has been removed the lift will
continue to operate as normal.

Always return the lift to the lower level once it has been
used.

8

EMERGENCY PROCEDURES

a) Isolation of the batteries on the lift

is carried out by removing a fuse.
This is located on the front face of
the box on the platform, behind a
round plastic cover. Two posi-drive
screws need to be removed to
gain access to the fuse, which can
simply be pulled out to isolate the
batteries. Remember to replace the
fuse, cover and screws afterwards

b) In the event that the lift

malfunctions part-way through
its travel it can be lowered by
swivelling to one side (after
removing one posi-drive screw) the
round plastic cover on top of the
box on the platform and pulling the

cord. Remember to replace the

cover and screw afterwards.

c) In order to lower a lift that has

malfunctioned at its upper position
it will be necessary to first remove
the fuse as per emergency
procedure a) before following
emergency procedure b).

d) The Isolator switch is situated on

top of the charger pack (located
indoors). Ensure switch is switched
on at all times.

9

EMERGENCY GATE LOCK OVERRIDE

Upper level gate (if fitted)

MAINTENANCE & SERVICING

Provided the operating instructions are observed the lift will give
many years of trouble free service. It is designed to stand out in
weather and requires to be serviced. Terry Group Ltd. can quote
for this on request.

Dependent on frequency of use, this lifting platform should
be serviced at least every 6 months. This service should be
conducted by competent persons trained in the service and
repair of the product.

If a lifting platform is to be installed in an adverse environment,
the specifier and supplier shall determine the measures needed
to ensure that safe operations are achieved including more
regular service intervals.

Note: Adverse environments are those that could affect safe
operation. Examples include; the effects of humidity, atmospheric
pollution, solar radiation, swimming pool environs (this product
is not suitable for use in chlorinated environments), extreme
temperatures, etc.

If in any doubts about the operation of the lift please contact

the installation company for advice.

10

FAULT FINDING

The table below should help solve any problems, which may
be stopping your lift from operating correctly. If, however, your
lift still does not operate correctly after using this table do not
hesitate to call the number on the back of this booklet for further
advice.

Lift Position Problem Cause Remedy

Lower level

Lift will not

operate

Charger
isolation

switch

disabling lift

Remote

control
enabler(if
fitted) not

activated.

Ensure

charger

isolation

switch is on.

Activate

remote control

enabler

with key fob.

Lift operates

but stops

almost

immediately

Upper surface

of ramp

obstructed

Remove any

obstruction

above the

ramp.

11

SAFETY FEATURE CHECKS

As a precautionary measure it is advised that you check the
safety features built into the lift on a weekly basis. The tests are
to be carried out as follows: -

These tests may require the help of another person: -

Folding ramp upper safe edge - With the lift at lower level
obstruct the upper surface of the ramp and send the lift up, the lift
should stop within 300mm of travel.

Upper level gate (if fitted) - With the lift at the upper level open
the upper level gate and attempt to send the lift down. The lift
should remain stationary.

These tests should be carried out with the lift unoccupied.

If any of these tests fail, the lift MUST NOT BE USED and advice

sought from the number on the back of this booklet.

12

SERVICE HISTORY RECORD

An entry should be added to the following table every time the lift
is serviced.

Date Engineer Company Comments

13

14

DECLARATION OF CONFORMITY

Lift Type: TSL500

This lift was manufactured by TERRY GROUP Ltd., who declare
that this lift fulfils all the relevant provisions of the following
Directives:

2004/108/EEC EMC Specifications

2006/42/EC Machinery Directive

This lift also fulfils all the relevant provisions of the following
Standards:

BSEN 12015:2004 Electromagnetic Compatibility. Product family

standard lifts, escalators and moving walks.
Emission.

BSEN 12016:2004
+A1:2008

Electromagnetic Compatibility. Product family
standard lifts, escalators and moving walks.
Immunity.

BS6440:2011

Powered lifting platforms for use by disabled persons

Person authorised to compile Technical File:
Greg Gnyp, Terry Group Ltd., Longridge Trading Estate,
Knutsford, Cheshire, WA16 8PR

This declaration was completed at Terry Group Ltd., Longridge
Trading Estate, Knutsford, Cheshire, WA16 8PR, in September

2011.
This compliance is only valid if the installation test Certificate

has been completed and signed by a competent lift engineer
which confirms that it has been installed to the latest installation
instructions.

TERRY GROUP Ltd.

P.Morrey (Managing Director)

15

LIFT SPECIFICATION

Address of manufacturer:-

Terry Group Ltd.
Unit 1 Longridge Trading state
Knutsford, Cheshire, England
WA16 8PR

Lift serial No: Year of manufacture:

Maximum load 250kg

Maximum travel 500 mm

Power supply 240V AC ~ 50/60 Hz

24V DC (The lift control circuits
are fed by a battery which must
be kept on constant charge)

Hydraulic pump power
consumption

600W maximum

Hydraulic oil grade T22

Test specif cation Designed and manufactured to

BS6440
CE marked

Our policy is one of continuous product development and the
Company reserves the right to change specification without
notice.

This TSL500 has been supplied by:

00599b